[Q] LG G2 warrenty(verizon) - Verizon LG G2

Just sent in my VZW LG G2 because the sapphire piece around the camera lens fell off. Couldn't find it. It looks like it was just glued on there, pretty cheap. Either way my phone was rooted and I still sent it in under warranty. Obviously I didn't mention that. Its been over a week and haven't heard anything. Anybody else sent a rooted device in and got away with it?

eastmesawhat said:
Just sent in my VZW LG G2 because the sapphire piece around the camera lens fell off. Couldn't find it. It looks like it was just glued on there, pretty cheap. Either way my phone was rooted and I still sent it in under warranty. Obviously I didn't mention that. Its been over a week and haven't heard anything. Anybody else sent a rooted device in and got away with it?
Click to expand...
Click to collapse
You know that was just a cellophane ring to protect the bezel around the lens right? The sapphire that everyone is referring to is the type of glass that covers the lens, not the blue ring around it.
Sent from my VS980 4G using Tapatalk

garywojdan81 said:
You know that was just a cellophane ring to protect the bezel around the lens right? The sapphire that everyone is referring to is the type of glass that covers the lens, not the blue ring around it.
Sent from my VS980 4G using Tapatalk
Click to expand...
Click to collapse
Makes sense. The blue ring is the piece that went missing. Verizon sent me a message today saying they received the device. Keeping my fingers crossed. I've read other posts saying they only inspect what you reported. Once found they move on. Vice versa if it was software related I'm sure I would be screwed. Anybody else have a similar warranty situation and sent in a rooted device?

garywojdan81 said:
You know that was just a cellophane ring to protect the bezel around the lens right? The sapphire that everyone is referring to is the type of glass that covers the lens, not the blue ring around it.
Sent from my VS980 4G using Tapatalk
Click to expand...
Click to collapse
This. The blue part is part of the packaging to prevent scratches... lol there was nothing wrong with your phone.
Sent from my VS980 4G using xda premium

ChaoticWeaponry said:
This. The blue part is part of the packaging to prevent scratches... lol there was nothing wrong with your phone.
Sent from my VS980 4G using xda premium
Click to expand...
Click to collapse
Actually the circle piece around the camera lens came out. So there was something wrong with it. The lens was exposed.
Come on I'm not that retarded. Actually read the post please.

eastmesawhat said:
Actually the circle piece around the camera lens came out. So there was something wrong with it. The lens was exposed.
Come on I'm not that retarded. Actually read the post please.
Click to expand...
Click to collapse
The blue ring is the part that I'm talking about.. lol did you mean the silver accent around the lens? You said something about the blue ring.
Sent from my VS980 4G using xda premium

eastmesawhat said:
Makes sense. The blue ring is the piece that went missing. Verizon sent me a message today saying they received the device. Keeping my fingers crossed. I've read other posts saying they only inspect what you reported. Once found they move on. Vice versa if it was software related I'm sure I would be screwed. Anybody else have a similar warranty situation and sent in a rooted device?
Click to expand...
Click to collapse
This is what people will question.
Anyway, hopefully you'll be fine. They send you new phone or the old one back.
Why say Verizon, though? Do claims go to Verizon, LG, or Asurion? Or is it based on warranty vs insurance and how? Mine was broke so clearly that's Asurion. This too seems broke but was sent to Carrier?
Sent from my VS980 4G using Tapatalk

Verizon handles for you if you have TEC, be it Assurion or manufacturer. Being under warranty they will charge nothing. Quite a few times I have taken phones in after warranty was up and was still charged 0 deductible.

Verizon doesn't give a hoot. I've sent in many many many rooted phones. You're good.

06stang said:
Verizon doesn't give a hoot. I've sent in many many many rooted phones. You're good.
Click to expand...
Click to collapse
Im having major problems, my phone slipped out of my hand a few days ago and it slightly cracked the screen and only the top half is barely usable and keeps registering inadvertent touches. Ive always done claims on phones that were rooted but they were lost. Ive never had to take it in so your saying I dont even need to worry about unrooting either? Im hoping I dont have to pay $100 this time ive done this way too often now.

You don't have to worry about unrooting. I've returned dozens for legitimate warranty concerns and left them rooted. Physical and water damage does not apply to this. Warranty is far different than insurance.

06stang said:
You don't have to worry about unrooting. I've returned dozens for legitimate warranty concerns and left them rooted. Physical and water damage does not apply to this. Warranty is far different than insurance.
Click to expand...
Click to collapse
This is a cracked screen so this isnt a warranty issue though, its going to be an insurance claim. Am I still ok taking it in rooted?

06stang said:
You don't have to worry about unrooting. I've returned dozens for legitimate warranty concerns and left them rooted. Physical and water damage does not apply to this. Warranty is far different than insurance.
Click to expand...
Click to collapse
Through insurance you can literally do anything to your phone and they'll replace it. You're paying for a service. There could be piss on the phone and they'd still take it.

Related

Nexus 4 with scratched on the default screen protector

Just got my phone now.
I noticed that there were concentrated scratched in the middle of the phone of the protector. I was little afraid that the scratched went through the default screen protector(cover, plastic thing), so I peeled it off and have a look at it. It looks like there wasn't any scratch on the screen, so I'm OK.
But I'm a little concern why there was a scratch there in the first place. I'll probably email google about this.
I wouldn't worry about it too much
As long as your phone is ok then they won't do anything about it
Well now you know why they put it on before it ships. And exactly what kind of answer are you expecting from Google? Just curious..
Maybe they sent you an RMA. Lol jk
No, sometimes while packaging it happens, nothing to worry about. I remember my GS2 came in like that.
Sent from my SGH-T889 using xda premium
EvoYas said:
Maybe they sent you an RMA. Lol jk
No, sometimes while packaging it happens, nothing to worry about. I remember my GS2 came in like that.
Sent from my SGH-T889 using xda premium
Click to expand...
Click to collapse
I'm sure no one wants to see their phone with scratches when they first open the box? It wasn' just like one scratch, it was quite a few and quite deep. If you put your fingers across it, you can feel the rough areas.
Thought I warn some people to check carefully when they got theirs in this batch. Wasn't expecting anything from google unless I see some damage on it. i didn't turn on my phone yet, so going to do that when I get home from work.
Jestix said:
I wouldn't worry about it too much
As long as your phone is ok then they won't do anything about it
Click to expand...
Click to collapse
+1
As long as the screen isn't scratched underneath you are good. Judging how dirty it is looks like you have a rev 10
Sent from my often RMA'd Nexus 4

LCD cracked under glass in my pocket.

So I pulled out my phone at work, turned it on and 3/4 of my screen was black, there was a tiny crack on the very edge under the glass. I have a hard case and screen protector. Took it to Sprint and asked how it was possible, they said pressure cracks with these are common, but since it is physically damaged I'd have to pay $150 thru Asurion, fantastic. So be very very careful with these because apparently ANY small amount of pressure on these will crack the LCD, even with no other physical damage to the phone.
Sent from my SPH-L720 using xda premium
Damn....sorry to hear that man....
If this is true that its common then make sure you find a complaint and talk to the highest supervisor at sprint to get this reversed if its later found to be a known defect. Worked in the past.
Sent from my SGS4. Go Blue!! Buck the Fuc keyes!!
I really hate to see this post in the Sprint section. Was hoping that maybe this issue was a problem with the manufacturing line that is producing the GSM varients. This does seem to be a fairly widespread problem for the S4 and it indeed has to be a defect. There is no way that this should be happening on such a wide scale just by having the phone in a pocket....even if it is skin tight. The international S4 thread as well as the AT&T and T-Mobile threads are littered with this same issue as the OP here stated .It really makes me nervous and I hate having to be extra careful with this phone.
troyboytn said:
I really hate to see this post in the Sprint section. Was hoping that maybe this issue was a problem with the manufacturing line that is producing the GSM varients. This does seem to be a fairly widespread problem for the S4 and it indeed has to be a defect. There is no way that this should be happening on such a wide scale just by having the phone in a pocket....even if it is skin tight. The international S4 thread as well as the AT&T and T-Mobile threads are littered with this same issue as the OP here stated .It really makes me nervous and I hate having to be extra careful with this phone.
Click to expand...
Click to collapse
Yeah, it has to be a manufacturing defect. I asked 3 different corporate stores how the hell the lcd under the glass cracks without any other damage to the phone, or without dropping, hitting it, etc. They said they don't know, of course. After I ordered my replacement, I tried barely flexing the phone without my case as is if it might in your pocket, and sure enough it cracked underneath in 3 more places
I'm going to call Samsung on Monday, and very nicely request my money back for my insurance deductible due to it being an obvious widespread defect. I shouldn't have to pay $150 for a refurb when it's a little over a month old with absolutely no abuse
Sent from my SPH-L720 using xda premium
If you go to a Sprint preferred retailer that had a service and repair center they can replace the screen if you have insurance for free. That is a fact it happened to me.
Sent from my SPH-L720 using xda premium
neemot said:
If you go to a Sprint preferred retailer that had a service and repair center they can replace the screen if you have insurance for free. That is a fact it happened to me.
Sent from my SPH-L720 using xda premium
Click to expand...
Click to collapse
I went to 3 different repair centers, and they all told me it was an insurance claim.
Sent from my SPH-L720 using xda premium
SAShady said:
Yeah, it has to be a manufacturing defect. I asked 3 different corporate stores how the hell the lcd under the glass cracks without any other damage to the phone, or without dropping, hitting it, etc. They said they don't know, of course. After I ordered my replacement, I tried barely flexing the phone without my case as is if it might in your pocket, and sure enough it cracked underneath in 3 more places
I'm going to call Samsung on Monday, and very nicely request my money back for my insurance deductible due to it being an obvious widespread defect. I shouldn't have to pay $150 for a refurb when it's a little over a month old with absolutely no abuse
Sent from my SPH-L720 using xda premium
Click to expand...
Click to collapse
Them niggaz playin u man. U better tell them straight up.
Sent from my SPH-L720 using xda premium
was just in the international s4 thread and there a bunch of s4 users that have had the same problem.. that sux man.. seems samsung is not owning up to the problem.. guess ill have to be extra extra careful now
It's sickening because you pay so much, and expect there to be at least SOME quality
I'll call Sprint tomorrow and see if I can get the deductible credited after reading about it being a widespread defect, and the fact that the repair tech wouldn't even look at it closely before blaming me
Sent from my SPH-L720 using xda premium
I fear this happening. Especially since the S4 seems to have a fish eye effect when looking at things from the screen off as a reflection
Sent from my SPH-L720 using xda premium
SAShady said:
I went to 3 different repair centers, and they all told me it was an insurance claim.
Sent from my SPH-L720 using xda premium
Click to expand...
Click to collapse
Did you go to corporate locations or preferred retailer
Sent from my SPH-L720 using xda premium
Mine broke from a 1 foot fall on a dirt road. Sprint wouldnt even look at it paid $150. Got the first replacment and it was all jacked up. Got the 2nd replacment and its all good now. When the screen broke I was so pissed. First broken screen since the treo 600.... Told my wife as soon as a good replacement is in my hands I was gonna spike the broken phone..... Well touch screen still works lol after two13 ft falls
Sent from my SPH-L720 using Tapatalk 2
neemot said:
Did you go to corporate locations or preferred retailer
Sent from my SPH-L720 using xda premium
Click to expand...
Click to collapse
Corporate. All the repair centers here are corporate stores
Sent from my SPH-L720 using xda premium
mikejones13 said:
Mine broke from a 1 foot fall on a dirt road. Sprint wouldnt even look at it paid $150. Got the first replacment and it was all jacked up. Got the 2nd replacment and its all good now. When the screen broke I was so pissed. First broken screen since the treo 600.... Told my wife as soon as a good replacement is in my hands I was gonna spike the broken phone..... Well touch screen still works lol after two13 ft falls
Sent from my SPH-L720 using Tapatalk 2
Click to expand...
Click to collapse
See that's different, I'd own up to breaking the glass after dropping it, but the amoled UNDER the glass cracked in my pocket
Sent from my SPH-L720 using xda premium
SAShady said:
So I pulled out my phone at work, turned it on and 3/4 of my screen was black, there was a tiny crack on the very edge under the glass. I have a hard case and screen protector. Took it to Sprint and asked how it was possible, they said pressure cracks with these are common, but since it is physically damaged I'd have to pay $150 thru Asurion, fantastic. So be very very careful with these because apparently ANY small amount of pressure on these will crack the LCD, even with no other physical damage to the phone.
Sent from my SPH-L720 using xda premium
Click to expand...
Click to collapse
What brand/model case do you have? Now, I'm spooked. I've never cracked a screen. I've had Windows PC phones: the 6600, Mogul, original Touch, Touch Pro, Touch Pro 2, and Treo 700wx. Then Android phones: Hero, OG Evo, and Evo 3D. I've always had them in cases. The Windows phones had pouch cases. The Treo had a silicone case. The Evos both had the Best Buy Platinum cases which are Seidios. Most of them I used without screen protectors. Never a broken or cracked screen.
My S4 has a Casemate case on it. It's a 2 layer case: silicone with polycarbonate shell. I also have a 3M anti-glare screen protector on it. I wonder if this is enough? I often put my S4 in my jeans pocket, though sometimes I put it case and all into a sort of pouch in my purse if I don't have a pocket in my slacks or skirt.
Those of you that have had S IIIs and Note IIs, were there any defects with those screens? Thanks.
I've never had a phone do this and I've had pretty much every generation of touch screen device starting from the mogul, and I've NEVER had this happen. Sure I've shattered the glass on a few, but that was from severe drops. I have a clear plastic/rubber case and HD screen protector. The only activity I was doing was squatting up and down cutting appliance boxes open. I didn't hit against anything. The AMOLED should not break beneath the glass, even if the phone were to be flexed from being in your pocket.
Sent from my SPH-L720 using xda premium
I'm glad I ran across this thread good info
I love the 90s good times
I honestly don't think the screens are breaking from just sitting nicely in pockets and purses. Over flexing in pockets makes sense. Its a big long wide thin phone. But its not just breaking for no reason. Just not buying it sorry.
This was discussed before about edge to edge displays on big phones. Maybe some sort of cushions can be used to reduce this effect if its is truly the cause.
A corporate repair store is suppose to replace the screen. In my experience I've seen some corp repair stores are just bad and say no we can't but then I've called sprint and gotten supervisors on the phone and handed the phone to a store manager and all of a sudden the story changes and its then repaired.
Side note... I do not see a fisheye effect on my screen or girlfriends Verizon phone. Maybe the ones that do have a issue and are prone to breaking easier? Idk.
Sent from my SGS4. Go Blue!! Buck the Fuc keyes!!
I've owned 8+ large screen touch phones, that have been dropped, bumped, flexed, etc WITHOUT a case that haven't broken. Now this one in a case, never dropped, never hit, or bumped, suddenly the lcd cracks under the glass? Yeah, call me crazy, but that shouldn't happen. Especially on a flagship $650 device.
And to further explain the damage the crack was vertical about a half inch, right along the power button under the white frame. There is no physical damage, no dings, scratches, NOTHING to the phone.
Sent from my SPH-L720 using xda premium

Hairline cracks - Anyone?

Anyone else notice hairline cracks forming around their Moto X... I have a white X so it's a little more noticeable because the contrast (dirt). I have one at the top (center) near the headphone port, and two on each side of the volume rocker. This reminds me of the iPhone 3GS problems. Another question I have for those that DO have them, have you contacted Motorola for service/warranty replacement?
I've seen this on photos on swappa. When did a quick search, I found pictures of cracks by the headphone jack and around the sim cover.
https://forums.motorola.com/posts/83eb1c001a
Thanks for the link... I didn't even check the sim tray side... Seems as if I'm not the only one
Just an update;I got off the phone with Motorola warranty repair. They will repair or replace my device and send me a loaner in the meantime ( with a security deposit)...
Not too bad
Ya I got three. Two on the Sim card side and one on the volume rocker side. Seems decently solid still so I won't be taking it in.I might tho lol.
Not for sure who your carrier is but I had the same issue.... Called AT&T. They're aware of this issue. Received a new x in the mail the next day under warranty!
Sent from my XT1058 using Tapatalk
If this minor flaw is a common thing....I'd rather just keep my phone.....rather than get another that will probably do the same thing. My phone works flawless. What if I got a less flawless phone in return. Lol
Sent from my Moto X cellular telephone...
I had the same issue with a white woven back. One by the sim tray and one by the audio jack, but they only really showed up once i removed the back cover. I've since swapped it out with a wooden back (Walnut i think?) where i haven't had any of the same issues.
I haven't noticed any. I waited a couple months to order my phone so it's not from the first run. Perhaps they improved the material later.
First run black VZ model here. I noticed a couple near the SIM tray. Think they showed up last month. Nothing major, but if it spreads... Then I'll look into warranty repair / replacement.
Sent from my Moto X
Are people with the problem storing the phone in a pocket where it gets stressed when you sit down etc? Obviously the casing is too brittle, just wondering if it cracking from flexing when in a pocket.
None on mine....but it's been in an otter box from the get go.
Sent from my Moto X cellular telephone...
I am looking to buy this phone and would like to know: all these cracks seem to be on the back cover, correct? If so - isn't it user-replaceable? Why is there a need to send it in for repair?
JoeSchmoe007 said:
I am looking to buy this phone and would like to know: all these cracks seem to be on the back cover, correct? If so - isn't it user-replaceable? Why is there a need to send it in for repair?
Click to expand...
Click to collapse
The Moto G's back cover is user replaceable, not the Moto X.
JoeSchmoe007 said:
I am looking to buy this phone and would like to know: all these cracks seem to be on the back cover, correct? If so - isn't it user-replaceable? Why is there a need to send it in for repair?
Click to expand...
Click to collapse
Yes, the majority of these cracks seem to be on the back cover. The back is not supposed to be user replaceable on the Moto X. It doesn't look to be too difficult to remove the back as it's just tabs and one big glue spot. Here's the iFixit teardown so you can see how to remove the backing.
Just an update;
So I've been happily using my loaner phone while my original X was being repaired. Today FedEx dropped off my original phone, un-repaired. Same hairline cracks, absolutely no changes to the phone. Called the warranty department, explained my frustrations, and the rep could only "speculate" that it wasn't repaired because they deemed it physical abuse yet, nothing in the repair notes state that.... While typing this reply, Motorola called me back asking if I wanted to keep the loaner phone instead of re-sending my original back in for repair. So after 2 weeks, a minor mess up on Motorolas part, I've got a brand new phone.
TLDR; after a slight hiccup, Motorola replaced my old phone with a brand new device.
So what should I do if I planed to buy this device? I don't eat a device that will crack without any reason
Sent from my Nexus 5 using XDA Premium 4 mobile app
romichaeli8 said:
So what should I do if I planed to buy this device? I don't eat a device that will crack without any reason
Sent from my Nexus 5 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Wouldn't it be easier to eat if it cracks up easy?
And seriously. These are a handful of people posting about this issue. That really doesn't mean its all devices. Or this thread would have hundreds of posts reporting the issue.
Sent from my Nexus 5 using Tapatalk
Mine has hairline cracks on the edge of the back cover. These happened from dropping it in its protective case. 0 damage on the actual phone except for these cracks.
Seems like a weak cover. Anybody eles?
i had one on the very back, up the V on verizon and it was about 1 1/2 inches long. told Motorola and i got a code for a new one. hope they can help you out!

Moto x

I would like someones opinion on this phone. Its works and everything just separated a little from housing. Is there anything i could do? Maybe just a case to cover the back? The screen just has couple stratches other than that phone is fine. Here is a pic. Im getting this for real cheap. Charging port is fine too
I think you can get a a new back replacement - couple that with a skin, and it might hold together. tough to tell really from that pic though.
But a case could hold it together too? Maybe even electrical tape around the side of the charging port going up the right side of the phone?
jco23 said:
I think you can get a a new back replacement - couple that with a skin, and it might hold together. tough to tell really from that pic though.
Click to expand...
Click to collapse
. I was told just now from the seller over time i could get dead spots. The back is separating its not separated. The digitizer is part of the glass. Was told could get develop dead spots over time. Anyone else go through this or might have a solution to keep it all intact? Its functional the way it is i heard
Honestly, I wouldn't accept it if it was badly damaged, even for free. You can get very good phones for ~$100. Check swappa or eBay.
Sent from my XT1060 using XDA Free mobile app
jco23 said:
Honestly, I wouldn't accept it if it was badly damaged, even for free. You can get very good phones for ~$100. Check swappa or eBay.
Sent from my XT1060 using XDA Free mobile app
Click to expand...
Click to collapse
Cant beat 30 if fully functional no cracked screen

Wife slightly bent her s6 wt*! Thinking of a reverse fix?

So I knew this could happen and it's pure neglect from back pocket use at some point .
We both have s6 phones went to put two new glass screen protectors on them ... couldn't figure why hers wouldn't lay on flush like they all do until I seen right side has a every so slight bend starting at the power button side bending toward the top Its very minor .
I've concluded that it's not terrible and a zag screen protector would fix the whole needing a screen protector issue but I'm still pissed about it .
Was wondering if anyone has managed to straighten there's back out even if it takes a while I flipped it face down and put pressure on it and it does go flat maybe a total of 1/8th inch bend I'f I could guestimate .. but it pops right back to the slight bend and it's really slight only enough to not seat a glass screen protector at the edges.
The phone has had an Incipio Octane case with raised edges . Any ideas maybe setting something little heavy across the front width wise across phone overnight ?
androidddaaron said:
So I knew this could happen and it's pure neglect from back pocket use at some point .
We both have s6 phones went to put two new glass screen protectors on them ... couldn't figure why hers wouldn't lay on flush like they all do until I seen right side has a every so slight bend starting at the power button side bending toward the top Its very minor .
I've concluded that it's not terrible and a zag screen protector would fix the whole needing a screen protector issue but I'm still pissed about it .
Was wondering if anyone has managed to straighten there's back out even if it takes a while I flipped it face down and put pressure on it and it does go flat maybe a total of 1/8th inch bend I'f I could guestimate .. but it pops right back to the slight bend and it's really slight only enough to not seat a glass screen protector at the edges.
The phone has had an Incipio Octane case with raised edges . Any ideas maybe setting something little heavy across the front width wise across phone overnight ?
Click to expand...
Click to collapse
Is it visible to the eye? Or is it like them iphones that u have to stare at it to see the bend?
bx10r said:
Is it visible to the eye? Or is it like them iphones that u have to stare at it to see the bend?
Click to expand...
Click to collapse
you have to look to see it
Only reason i knew to dig deeper and see it is because glass screen wouldn't lay flat
androidddaaron said:
you have to look to see it
Only reason i knew to dig deeper and see it is because glass screen wouldn't lay flat
Click to expand...
Click to collapse
To be honest phone is still under warranty so they will replace it with no questions..let them know been in a case and u baby it....
bx10r said:
To be honest phone is still under warranty so they will replace it with no questions..let them know been in a case and u baby it....
Click to expand...
Click to collapse
no cause I paid for Both cash out right owning them the second I left the store. I have tmobile service on mine and hers don't cause my insurance follows my sim card I bought hers first but took my sim out and handed it down to her and she uses it on metro pcs so Hers in particular is not insured Under the 14 days return or assurant.
I can't send it to Samsung because it's been rooted Knox tripped so???
Sent from my SM-G920T using XDA Free mobile app
bx10r said:
To be honest phone is still under warranty so they will replace it with no questions..let them know been in a case and u baby it....
Click to expand...
Click to collapse
it's past any point of returning them and whatnot. . I'm just asking about any known methods to re straighten them out .
I think laying a heavy object across it of course over the raised edges of the case over night or many nights may help .
Theory would say if pressure bent it one way reverse pressure should slightly mold it back ..Even though it's very minimal
Sent from my SM-G920T using XDA Free mobile app
androidddaaron said:
it's past any point of returning them and whatnot. . I'm just asking about any known methods to re straighten them out .
I think laying a heavy object across it of course over the raised edges of the case over night or many nights may help .
Theory would say if pressure bent it one way reverse pressure should slightly mold it back ..Even though it's very minimal
Sent from my SM-G920T using XDA Free mobile app
Click to expand...
Click to collapse
androidddaaron said:
no cause I paid for Both cash out right owning them the second I left the store. I have tmobile service on mine and hers don't cause my insurance follows my sim card I bought hers first but took my sim out and handed it down to her and she uses it on metro pcs so Hers in particular is not insured Under the 14 days return or assurant.
I can't send it to Samsung because it's been rooted Knox tripped so???
Sent from my SM-G920T using XDA Free mobile app
Click to expand...
Click to collapse
Ohh damn...i know phones are under tmo warranty for a year...even without ins. But the fact shes on metro doesnt help cause it doesnt show on tmos radar...sorry man, thouggt i couldve been more help...good luck
bx10r said:
Ohh damn...i know phones are under tmo warranty for a year...even without ins. But the fact shes on metro doesnt help cause it doesnt show on tmos radar...sorry man, thouggt i couldve been more help...good luck
Click to expand...
Click to collapse
but it was originally on my sim card And I believe insurance follows the sim.. I could put my sim in it for a few weeks then submit a claim. . It was my original device that I got when I started my tmobile postpaid plan with monthly insurance added.
Sent from my SM-G920T using XDA Free mobile app
I have returned an S6 throuvh Tmobile which was rooted and tripped Knox. Tmobile doesn't care. I removed the custom Rom and restored it to stock before exchange.
androidddaaron said:
but it was originally on my sim card And I believe insurance follows the sim.. I could put my sim in it for a few weeks then submit a claim. . It was my original device that I got when I started my tmobile postpaid plan with monthly insurance added.
Sent from my SM-G920T using XDA Free mobile app
Click to expand...
Click to collapse
I would run it for a week..flash the stock tar and claim it then

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