Database Develop

Need some help with my MotoX - Not registering on my network

Hi Everyone,
I got me a used MotoX, a customized version with a back cover and a badgers logo (go badgers!)
Anyway, it worked fine in the US on At&t, it worked fine in Europe, but now i'm in Israel and i can't get it to work on my network. I tried to put in a friend's SIM from another network and it worked just fine, it's just my company's SIM that does not work -> the SIM is recognized, the device is looking for a signal but fails, and tells me that "No Service | Selected network (GOLAN T) unavailable"
My device is an xt1053
The network is Golan Telecom - (google that for the wikipedia page, xda wouldn't let me post the link cuz i'm a n00b)
I have no idea what could be done, i don't even know where to start looking up this problem, or what should i even be looking for...
Any sort of information that might be remotely helpful would be appreciated!
thanks in advance..

Try entering the APN data manually?

nhizzat said:
Try entering the APN data manually?
Click to expand...
Click to collapse
How do i do that? i didn't know that was even possible..

Have you checked what the network mode is set to? Try setting it to automatic.
Settings->Wireless& Networks>More->Mobile Networks

nhizzat said:
Have you checked what the network mode is set to? Try setting it to automatic.
Settings->Wireless& Networks>More->Mobile Networks
Click to expand...
Click to collapse
Thanks a lot mate, i did try that. Nothing.
Do you reckon it might be related to the rom installed? i mean, is there a chance that it would work if i install a custom rom?

It's also possible your network might be blocking the phone's IMEI and/or your SIM. Check your sim with another phone. If sim works then check with your network provider on the status the IMEI (and ask them to unblock it if it is indeed blocked by accident).
You can get the number in settings -> About phone -> Status or you can just dial *#06#

AT&T unlocked 2014 x not working on tmobile

I have an unlocked AT&T xt1097 but it won't register my T-Mobile Sim card. It registered for about 3 minutes, got a welcome to T-Mobile text and that was that. My phone number shows up in settings, but it shows I have zero service. I've reset, and rebooted several times to no avail. My sim works in a nexus 6 so it's not the sim. Imei os clean. Does anyone have any ideas what it could be or how I could get it to work with my T-Mobile sim?

When you say unlocked, unlocked Sim or unlocked boot loader?

sim unlock. As far as I know there's no boot loader unlock.

Could it be that the imei isn't in T-Mobile's data base since it's an at&t moto x?
Edit: went and put the imei in to tmobiles imei checker and it couldn't figure out what device it was and if it was okay to use on their network. Now I just need to verify with T-Mobile and see if they can register the imei.

Bl00dRunzC0ld said:
I have an unlocked AT&T xt1097 but it won't register my T-Mobile Sim card. It registered for about 3 minutes, got a welcome to T-Mobile text and that was that. My phone number shows up in settings, but it shows I have zero service. I've reset, and rebooted several times to no avail. My sim works in a nexus 6 so it's not the sim. Imei os clean. Does anyone have any ideas what it could be or how I could get it to work with my T-Mobile sim?
Click to expand...
Click to collapse
did you ever get it to work? i am experiencing the same issue. it connects to my friends AT&T network fine but with t-mobile it just says "cant register" etc,etc.

Change the APN settings
I have had a problem like this with my unlocked phone and AT&T, but when they set it up in the AT&T store they fiddled with the APN settings. I had to do the same to get my wife's unlocked Lumia 635 to work on the T-Mobile network. Try the values used in the link attached and see if it works.
http://www.4gtricks.com/2013/04/t-mobile-4g-apn-t-mobile-4g-apn-settings.html

Att motox on tmobile
Reireichan said:
did you ever get it to work? i am experiencing the same issue. it connects to my friends AT&T network fine but with t-mobile it just says "cant register" etc,etc.
Click to expand...
Click to collapse
.
I was able to connect to tmobile network some times, able to make calls. No data connection at all. I played with APN settings and everything else. any help..?

I have an unlocked ATT x1097 and it works just fine with tmobile.
You just have to MAKE A NEW APN SETTING.
When you put a tmobile sim in it, it will automatically create a couple of T-MOBILE apn settings. Just leave that as is and create a NEW APN SETTING with same info you can find from Google. Select that as your data apn. And reboot the device for the best result. It should fixed the problem.
For those of you whose sim does not register into tmobile network; i think it could be one of the following reasons:
1. Original ATT modem does not work well with tmobile frequency in your area
2. The device is locked (stolen, non-payment, etc)
3. The device is broken
4. Your SIM card is damaged
As long as you are at the home screen with tmobile sim, your phone is GSM UNLOCKED, and it iwill never lock again.

keoaloha said:
I have an unlocked ATT x1097 and it works just fine with tmobile.
Click to expand...
Click to collapse
Where did you get it unlocked?

keoaloha said:
I have an unlocked ATT x1097 and it works just fine with tmobile.
You just have to MAKE A NEW APN SETTING.
When you put a tmobile sim in it, it will automatically create a couple of T-MOBILE apn settings. Just leave that as is and create a NEW APN SETTING with same info you can find from Google. Select that as your data apn. And reboot the device for the best result. It should fixed the problem.
For those of you whose sim does not register into tmobile network; i think it could be one of the following reasons:
1. Original ATT modem does not work well with tmobile frequency in your area
2. The device is locked (stolen, non-payment, etc)
3. The device is broken
As long as you are at the home screen with tmobile sim, your phone is GSM UNLOCKED, and it iwill never lock again.
Click to expand...
Click to collapse
Just wanted to say thank you. My T-Mobile SIM wouldn't connect and I even went to the T-Mobile SIM store to get a new SIM Card but it didn't help. As you stated, adding a new APN setting was the only thing that worked.
For those of you who want to unlock your Moto X, I purchased a code on eBay for about $8 and received it within 6 hours. I would post the link but I'm afraid it might be considered spam.

What type of data signal are you getting? LTE?
keoaloha said:
I have an unlocked ATT x1097 and it works just fine with tmobile.
You just have to MAKE A NEW APN SETTING.
When you put a tmobile sim in it, it will automatically create a couple of T-MOBILE apn settings. Just leave that as is and create a NEW APN SETTING with same info you can find from Google. Select that as your data apn. And reboot the device for the best result. It should fixed the problem.
For those of you whose sim does not register into tmobile network; i think it could be one of the following reasons:
1. Original ATT modem does not work well with tmobile frequency in your area
2. The device is locked (stolen, non-payment, etc)
3. The device is broken
4. Your SIM card is damaged
As long as you are at the home screen with tmobile sim, your phone is GSM UNLOCKED, and it iwill never lock again.
Click to expand...
Click to collapse

Yes, LTE and 4G

keoaloha said:
Yes, LTE and 4G
Click to expand...
Click to collapse
Nice. Where did you get your unlock code?

I don't know about OP but I have always used swiftunlocks and have had great luck. Got my N6 from ATT unlocked through them without issues as well.
http://www.swiftunlocks.com/unlock/motorola-at-t-tmobile-worldwide
I noticed that sometimes phone picks up apn without issues and sometimes you have to restart so I just restart every time I make a change to be on the safe side.

Just in case anyone else has the same issue as OP, you should use the
Code:
epc.tmobile.com
APN, NOT the
Code:
fast.tmobile.com
one.
The fast.tmobile.com one would not let me register on the network. epc one did immediately.

Bl00dRunzC0ld said:
I have an unlocked AT&T xt1097 but it won't register my T-Mobile Sim card. It registered for about 3 minutes, got a welcome to T-Mobile text and that was that. My phone number shows up in settings, but it shows I have zero service. I've reset, and rebooted several times to no avail. My sim works in a nexus 6 so it's not the sim. Imei os clean. Does anyone have any ideas what it could be or how I could get it to work with my T-Mobile sim?
Click to expand...
Click to collapse
Hey, I know this post is kind of old but I am currently having the same problem with my moto X 2014 going from At&t to T-Mobile, were you able to get it fixed and if you did, what did you do?

Any luck? I've just come accross the same issue. Got phone unlocked, and bought a new sim and activated. I'll get like 3-4 minutes of service randomly here and there, but about 99% of the time no service. Tried multiple variations of APN settings that I've found online. No luck

Fixed all my seriously annoying connection problems by flashing the 4.4.4 modem.
http://forum.xda-developers.com/showpost.php?p=61208627&postcount=5
I just gotta upload the 4.4.4 modem from my pc, will do that later for you.
edit: https://www.mediafire.com/?4ydw34c4bjxk423

thorasaurus said:
Just in case anyone else has the same issue as OP, you should use the
Code:
epc.tmobile.com
APN, NOT the
Code:
fast.tmobile.com
one.
The fast.tmobile.com one would not let me register on the network. epc one did immediately.
Click to expand...
Click to collapse
Neither one works for data... Just got it unlocked from swiftlocks and I can get voice, but no data :crying:
Someone help!! ...plz

Anyone ?? T-Mobile reps are mostly useless, and keep telling me that my device may have been ' re-locked ' to AT&T after a hard reset !! I know that's not the case because I've thrown in a Vodafone sim and it recognized it ! The sim unlock was purchased from SwiftUnlocks and the phone took it in one try w/o any issues!
Now, I can't even get voice to work... All I see is ' No Service ' and when manually trying to register with T-Mobile, it says ' unable to connect to the T-Mobile network. Please try later '
Someone please help out!!

Can't connect to Cellular Provider

Needing some help. Purchased an "unlocked" Nexus 6 from eBay. I had an error that said phone iccid compare with sim iccid error. I setup the correct APN and still got no service. I restarted the phone and that little Android notification is now gone but I still have no service.
When I go to Cellular Networks I can no longer have an option to search for cellular providers nor input an APN just Preferred Network Type and System Select.
Can anyone help!?

metaphz said:
Needing some help. Purchased an "unlocked" Nexus 6 from eBay. I had an error that said phone iccid compare with sim iccid error. I setup the correct APN and still got no service. I restarted the phone and that little Android notification is now gone but I still have no service.
When I go to Cellular Networks I can no longer have an option to search for cellular providers nor input an APN just Preferred Network Type and System Select.
Can anyone help!?
Click to expand...
Click to collapse
What carrier? Have you contacted them to activate your phone?

Evolution_Freak said:
What carrier? Have you contacted them to activate your phone?
Click to expand...
Click to collapse
I am with a tiny local GSM carrier Union Wireless in Wyoming. I have generally just swapped SIM cards in and out of other phones before. I have never had to call and activate a phone before. I am coming from an unlocked HTC One M8.

@metaphz you may have to contact them. Unless someone else can offer a suggestion, I'm at a loss. I don't think the data dialer reset code will work on non Sprint phones or else I might suggest that.

Evolution_Freak said:
@metaphz you may have to contact them. Unless someone else can offer a suggestion, I'm at a loss. I don't think the data dialer reset code will work on non Sprint phones or else I might suggest that.
Click to expand...
Click to collapse
I'm at a loss here too. I put in another GSM SIM card from Viaero Wireless in Nebraska and it worked for roaming. When I put in my Union SIM it takes away my APN options and acts like it is a CDMA SIM card.

metaphz said:
I'm at a loss here too. I put in another GSM SIM card from Viaero Wireless in Nebraska and it worked for roaming. When I put in my Union SIM it takes away my APN options and acts like it is a CDMA SIM card.
Click to expand...
Click to collapse
In settings>more>cellular networks, have you set the preferred network to global?

LG G4 Sprint SIM / Network unlock

Has anyone been able to SIM / network unlock Sprint variant of LG G4? For international use? for domestic carriers?
The phone appears to be locked. I tried putting GSM micro SIM and putting phone in to GSM mode. Got an icon about invalid SIM in notification tray. But no prompt to unlock. Also no menu in settings to unlock via network like my note 3 had. Even worse, no menu to select GSM Network operator in the settings.

leond said:
Has anyone been able to SIM / network unlock Sprint variant of LG G4? For international use? for domestic carriers?
The phone appears to be locked. I tried putting GSM micro SIM and putting phone in to GSM mode. Got an icon about invalid SIM in notification tray. But no prompt to unlock. Also no menu in settings to unlock via network like my note 3 had. Even worse, no menu to select GSM Network operator in the settings.
Click to expand...
Click to collapse
if you are in US i think you can call sprint and they will unlock your phone for free.

elmy2424 said:
if you are in US i think you can call sprint and they will unlock your phone for free.
Click to expand...
Click to collapse
I know , that is the theory, I am curious if anybody actually tried it. I am concerned about the fact that I don't see a menu to select GSM network, which was there in Note 3
it almost looks like the phone can roam on GSM network using Sprint SIM, but all the menus that would allow presence of different SIM where removed.

leond said:
I know , that is the theory, I am curious if anybody actually tried it. I am concerned about the fact that I don't see a menu to select GSM network, which was there in Note 3
it almost looks like the phone can roam on GSM network using Sprint SIM, but all the menus that would allow presence of different SIM where removed.
Click to expand...
Click to collapse
that option is just hidden, when someone get the phone unlocked the option in the menu will be enabled, are you inside USA

I did try a Simple Mobile Sim and it worked just fine. Have you tried any of the movs from Att or Tmobile??
Sent from my SM-G900V using XDA Free mobile app

bump...anyone

Google~Android said:
bump...anyone
Click to expand...
Click to collapse
Friend called Sprint and they unlocked his phone OTA. Now when non-sprint SIM is inserted it no longer complains about invalid SIM, however it will not connect to any networks in USA and still no way to see a list of networks or do a manual selection of network. That menu is still missing. I suspect the phone will now work outside of the USA in automatic network selection mode only, which may not be a good thing some times.

leond said:
Friend called Sprint and they unlocked his phone OTA. Now when non-sprint SIM is inserted it no longer complains about invalid SIM, however it will not connect to any networks in USA and still no way to see a list of networks or do a manual selection of network. That menu is still missing. I suspect the phone will now work outside of the USA in automatic network selection mode only, which may not be a good thing some times.
Click to expand...
Click to collapse
Ive got a really smart friend working on it... Im positive he'll get it done.. Jt matter of patience now...

Google~Android said:
Ive got a really smart friend working on it... Im positive he'll get it done.. Jt matter of patience now...
Click to expand...
Click to collapse
Doesn't matter what you try, you cannot use Sprint's phone on AT&T T-mobile here or any US GSM carriers. When sprint unlocks it for you, then you can use it outside of US on GSM Networks.

chirayu said:
Doesn't matter what you try, you cannot use Sprint's phone on AT&T T-mobile here or any US GSM carriers. When sprint unlocks it for you, then you can use it outside of US on GSM Networks.
Click to expand...
Click to collapse
You must be new here. Domestic gsm has been unlocked on most modern Sprint smart phones. Just in the years I've been with Sprint ive unlocked the Moto Q, G2, S4, and now the G3 for ATT and straight talk. Ive read of several others having the same ability. The s5 can also be unlocked but only one guy knows how but you gotta pay him for it. Kinda ****ty but it actually works.
Sent from my LGLS991 using Tapatalk

just get shortcut master (lite)
click the 3 dots in the upper right, click secret code explorer, click system apps and there are a few ATT hidden menus in there.
now no clue if they do anything.

chirayu said:
Doesn't matter what you try, you cannot use Sprint's phone on AT&T T-mobile here or any US GSM carriers. When sprint unlocks it for you, then you can use it outside of US on GSM Networks.
Click to expand...
Click to collapse
You didnt listen... Sprint phone works 100% for att.. They jt blocks it at the software level... But my friends has unlocked all the newer sprint phones till now.. I dont see why he shudnt be able to do it here

Any chances of unlocking when outside US? I got my phone from Amazon and got it shipped in my country. Tried calling them but they said they only unlock activated phones. Also tried various sites that offer unlock codes but since G4 is not asking for unlock code, they can't do anything.
Do I have any other options?

For those still trying to unlock, I've followed this post for unlocking the G3.
http://forum.xda-developers.com/sprint-lg-g3/general/sim-unlocking-ls990-zv8-t3083567
And I can now accept calls, will try it out some other time if I can get data as well.
Note: Make sure you have the correct permissions on the files that you'll copy.

ijball said:
For those still trying to unlock, I've followed this post for unlocking the G3.
http://forum.xda-developers.com/sprint-lg-g3/general/sim-unlocking-ls990-zv8-t3083567
And I can now accept calls, will try it out some other time if I can get data as well.
Note: Make sure you have the correct permissions on the files that you'll copy.
Click to expand...
Click to collapse
will this work for at&t?? on just international?

Google~Android said:
will this work for at&t?? on just international?
Click to expand...
Click to collapse
I can't confirm, since I don't have access to any AT&T SIM at the moment. If you're already rooted, you can try it out, but make sure to back up the files.
Another update: After updating the APN, my data finally worked. LTE is impossible at the moment since the this doesn't support the LTE bands here in my country
Warning: Don't try to disable auto activation for now. I got the Security Error and still on the process of fixing it.

ijball said:
For those still trying to unlock, I've followed this post for unlocking the G3.
http://forum.xda-developers.com/sprint-lg-g3/general/sim-unlocking-ls990-zv8-t3083567
And I can now accept calls, will try it out some other time if I can get data as well.
Note: Make sure you have the correct permissions on the files that you'll copy.
Click to expand...
Click to collapse
In the us or internationally?

clockcycle said:
In the us or internationally?
Click to expand...
Click to collapse
Internationally.

!!!!! i got it working on at&t!!! calling and sms work..I dont have data so i can't test that...ending a call gives issues as it hangs there for a bit!!!

I have the Sprint LG G4
I also got the unlock code from Sprint. But I can't get the phone to ask for the unlock code. Any hints. Can I force it to ask?

Use your Sprint phone on T-Mobile.....ZV6 users only?

This is not mine, I take no credit, Mayrer has done most of the hard work for us, you credit him for his work and everyone he has worked on to get your Sprint to working for GSM.
http://forum.xda-developers.com/spri...nlock-t3229801
I have only updated the information for changing in hidden menu and PropEditor. I also credit the maker for the CDMA to GSM Patch, Mentor.37 for his work and everyone else who has helped him.
http://forum.xda-developers.com/showthread.php?t=2394689
I do not know if this will work for any other Sprint phone not on ZV6
Bands 2, 4, 12 are for bands T-Mobile.
Download PropEditor and edit these settings....Don't forget this step first!!
ro.build.target_operator=SPR => TMO
ro.build.target_country=US
ro.telephony.default_network => 9
telephony.lteOnCdmaDevice => 0 ....don't forget to save and reboot.
Along with Hidden Menu 5689#*991# to change your APN settings properly and set
Field Test => Modem Settings =>
PDP Setting => [5] APN Setting ...... now you have to select the bottom one then go into menu [ ] press until you see delete APN
you must do this because a bug I am seeing only allows the bottom APN setting to be used, I usually delete all until the APN I use is on the very bottom selection. no go back
Network Mode = Automatic => go back => RAT Selection = GSM/WCDMA/LTE auto
LTE Band Selection doesn't work proplerly so installing the modded Shortcut Master (Lite) from the link above be sure to go to
lotHiddenMenuMain (witout root) => LTE setting=> LTE Data Roam Config....and enable
Bar Roam Forced
Bar Roam Enabled
Roam Guard Forced
Roam Guard Enabled
Band 2
Band 4
Band 12 go back
Band 25 should be disabled unless you can use it. You cannot really set APN here.
I sometimes install the CDMA to GSM patch for global phones but I then have to re-do the PropEditor settings again, but it may be able to configure anything else that is missing, you can try to Adb Sideload the zip or use FlashGordon app to try to install, honestly I don't know if either worked for me for the patch.
This is what I configure to get my phone to working with T-Mobile.
I only submit this, I cannot provide support, you can always add on to anything else I may have missed or messed up, thank you.

Has anybody with an LG G4 rom version ZVG been able to successfully get their phone working on T-Mobile?
My phone is paid off and Sprint sent the domestic SIM unlock code. When the TMO sim is in and the phone's network mode is set to Auto, and and APN is manually entered per TMobile's specs, the phone can connect to the network and make calls, send SMS, connect to EDGE data, and sometimes send MMS, but it never connects to LTE. If I change the network mode to LTE/CDMA, the phone doesn't connect at all.
I read elsewhere to try change the "Bearer" field in the APN to "LTE" but that field is not displayed or editable in the APN input/edit screen. I tried a bunch of the Shortcut Master (Lite) or similar ways to expose the hidden menus to edit the full APN but they all fail due to permissions (because of ZVG version?). Shortcut Master (Lite) says it would work if upgraded to the paid Secret Codes version, can anybody verify that before I pay?
Or, any other suggestions to get this fully working with LTE or can even confirm that this is possible?

guys this is kinda old news
the build prop also is better set from
ro.build.target_operator=SPR => OPEN
then xposed modules such as android theme and such work.
but great find on thew band settings
ive been running my g2 g3 and g4 on tmobile and att and its subsidiaries for a long times now
and the g series sprint phones have been the best at taking to other networks due to the sprints already supporting most of the bands`
---------- Post added at 08:43 AM ---------- Previous post was at 08:43 AM ----------
request for modderators to move this thread to the general area

i also thin the mellow mallow international roms go up to zvb which should work on tmobile and i can verify att networks

Doesn't the phone need to be rooted for the build prop to be edited?
And as far as I can tell, there isn't a root for a G4 on ZVG firmware?
Basically, to start with, can anybody confirm if a LS991 ZVG can be made to work on TMobile without root, or if there is a good rooting method, where is it?
Thanks.

cko said:
Has anybody with an LG G4 rom version ZVG been able to successfully get their phone working on T-Mobile?
My phone is paid off and Sprint sent the domestic SIM unlock code. When the TMO sim is in and the phone's network mode is set to Auto, and and APN is manually entered per TMobile's specs, the phone can connect to the network and make calls, send SMS, connect to EDGE data, and sometimes send MMS, but it never connects to LTE. If I change the network mode to LTE/CDMA, the phone doesn't connect at all.
I read elsewhere to try change the "Bearer" field in the APN to "LTE" but that field is not displayed or editable in the APN input/edit screen. I tried a bunch of the Shortcut Master (Lite) or similar ways to expose the hidden menus to edit the full APN but they all fail due to permissions (because of ZVG version?). Shortcut Master (Lite) says it would work if upgraded to the paid Secret Codes version, can anybody verify that before I pay?
Or, any other suggestions to get this fully working with LTE or can even confirm that this is possible?
Click to expand...
Click to collapse
paid version aint got nothing to do with it its a sprint thing have u tried the uicc unlock id call srint back and tell them and ask about it sprint still hast apns locked down shortcutmaster is free and does all u need in that area
sprint should still have to suport the device as it has been paid off and unlocked as per their policy and they havnt fully unlocked it like they claim

TheMadScientist420 said:
paid version aint got nothing to do with it its a sprint thing have u tried the uicc unlock id call srint back and tell them and ask about it sprint still hast apns locked down shortcutmaster is free and does all u need in that area
sprint should still have to suport the device as it has been paid off and unlocked as per their policy and they havnt fully unlocked it like they claim
Click to expand...
Click to collapse
Can you be more specific on what I need to ask Sprint about? Like I said, I asked for the the Domestic Sim Unlock and they sent that over the air and a confirmation showed up on the phone. It does not reject the T-Mobile SIM like it would normally, so something has changed from the default state.
Still looking for confirmation from somebody that has successfully connected their ZVG LS991 to TMO after a Domestic Sim Unlock.

cko said:
Can you be more specific on what I need to ask Sprint about? Like I said, I asked for the the Domestic Sim Unlock and they sent that over the air and a confirmation showed up on the phone. It does not reject the T-Mobile SIM like it would normally, so something has changed from the default state.
Still looking for confirmation from somebody that has successfully connected their ZVG LS991 to TMO after a Domestic Sim Unlock.
Click to expand...
Click to collapse
so its accerpting the sim but apns are still greyed out where u cant edit them
need to ask sprint for the msl of this device so u can attempt to edit the apns it may take a few calls but most of the time if u keep ure cool and keep trying they will eventually give it to you
tell them the situation u paid it off they sent u the unlock code but are still unable to edit the apn without the msl