Top of the touch screen not responding sometimes - One (M7) Q&A, Help & Troubleshooting

Hi, I have the phone for a month now, its 4 months old. This problem is on since I bought it.
When I try to slide notifications roll-down panel from the top, it is sometimes almost impossible to do. When I do it with whole thumb, it goes down normally, but when I try with other smaller fingers, it wont respond. Also in chrome, I have problems editing www address bar, because it just wont respond to touch. It responds immediately when the phone is in vertical position and I tap there with my thumb.
Since rest of the screen works fine and that particular area works well in certain conditions, I am wondering, if there is some kind of calibration app or setting for digitizer. Phone has not been dropped down, nor it has scratches or anything on display. I have screen protector and so I assume it can be somehow related to it. I have almost simillar issue with old HTC Touch Pro years back, but there was an option to calibrate touch screen with stylus. So I am just wondering, if someone can advise something to do. I really dont feel like waiting 30 days solving it by dealer.
Nexus 7 responds way better on the edges than my One. Also, bottom edge and sides are working fine.
As I am trying to do this over and over I have noticed, that when I click digitizer in chrome on text in adderss bar, there is no respond, but when I click just a bit above the text, it responds with any of my fingers, So it seems like its moved up or something (if you know what I mean, I can not really explain this any better

123talis said:
Hi, I have the phone for a month now, its 4 months old. This problem is on since I bought it.
When I try to slide notifications roll-down panel from the top, it is sometimes almost impossible to do. When I do it with whole thumb, it goes down normally, but when I try with other smaller fingers, it wont respond. Also in chrome, I have problems editing www address bar, because it just wont respond to touch. It responds immediately when the phone is in vertical position and I tap there with my thumb.
Since rest of the screen works fine and that particular area works well in certain conditions, I am wondering, if there is some kind of calibration app or setting for digitizer. Phone has not been dropped down, nor it has scratches or anything on display. I have screen protector and so I assume it can be somehow related to it. I have almost simillar issue with old HTC Touch Pro years back, but there was an option to calibrate touch screen with stylus. So I am just wondering, if someone can advise something to do. I really dont feel like waiting 30 days solving it by dealer.
Nexus 7 responds way better on the edges than my One. Also, bottom edge and sides are working fine.
As I am trying to do this over and over I have noticed, that when I click digitizer in chrome on text in adderss bar, there is no respond, but when I click just a bit above the text, it responds with any of my fingers, So it seems like its moved up or something (if you know what I mean, I can not really explain this any better
Click to expand...
Click to collapse
Not normal, I woudn't bother caliberating it. Just return it to the store, or try warranty via the htc website.
In my case htc always came to my place to get the phone, and they always brought it back after a week or so.
They have a great service

killerbie said:
Not normal, I woudn't bother caliberating it. Just return it to the store, or try warranty via the htc website.
In my case htc always came to my place to get the phone, and they always brought it back after a week or so.
They have a great service
Click to expand...
Click to collapse
Problem is, that in my country, there is no official service center, thus it has to be sent to our neighbor, and because of that, it takes forever to work it out. I could live with that, if there is no self-help, but I was just wondering whether there is some app or setting or not.

Related

Alignment problems

My screen constantly goes out of alignment.
I have to realign it 10-12 times a day and sometime it goes out by alot !
I have tried 6 different ROMS and they all have the same problems
Can anyone help ?
Thanks
yeh.. mine's like that too... except it only seems to happen when it gets a bit warm.... haven't been able to find a solution for it so far.
Did a few searches and the general consensus seems to be that it's a hardware fault (screen and digitiser) and other people have sent it off for warranty repairs.
I'm going to have problems with the warranty as I have changed the Rom many many times.
Don't know how to put the original Telstra ROM back, assuming I can even get it !
Hey guys
I am on my 2nd diamond..
the first one had huge alignment problems, so i got it replaced..
after a month, the new one started doing the same thing..
i found a thread somewhere here on XDA (for the life of me cant remember where it is now)
but it had a little solution that mixed with mine, worked!
the problem is that the screen is not sitting properly in the casing anymore, possible due to a bump in your pocket, or a fall.. this causes a certain section of the screen to be higher or lower than the rest..
place the phone flat on a desk, and open up the notes app and try to write/draw something.. see which side of the screen the line is heading towards..
now place place your thumb and a finger on diagonal sides of the screen (eg, bottom left and top right) and press down... check with the stylus if its any better... if not, try opposite sides and check again..
mine always shot up to the top right, so when i held down the top left side of the phone, it worked..
so this meant that the top right side was sitting slightly higher than the rest of the screen.
the solution is:
find a business card with sharp corners and place the edge underneath the screen (just the corner, dont shove the whole thing up there!) hehe
then slide the card up and down a few times, and then do another side of the screen... do all 4 sides but pay special attention to area where the styles was migrating towards in the notes app..
after doing this, my phone hasnt given me a days problem in 2 months now..
give feedback if this solution works for you!

Touch screen not responding after hard reset..hardware problem?

I have searched for solutions for the past 2 days but cant find one, if i missed it or this post is redundant , i apologize in advance.
Now my tilt is driving me crazy. It started last week when The touch screen wasnt working, but i fixed it by doing a couple of soft resets. then all the sudden, everytime i slide my keyboard out, the touch screen would stop responding. this went on for a day, then yesterday, when i tired to use the keyboard, the screen went blank, like the light died or something. but when i put it back on portrait, the screen would light up again.
A few moments later, the touch was responding, tried to use the keypad then the screen went blank..tried soft resets about 5 times and uninstalled all recent added programs (skyfire) ..finally the screen was working but the touch still wasnt working.
So this morning, i had the bright idea to do a hard reset....dumbest idea ever cos now its stuck at the screen where i have to "tap the screen to set up your wm device" and guess what..the touch screen isnt responding
plz i really need help with this. all so , i have a broken tilt.., well lcd screen is cracked...can i try to dismantle both tilts and replace the screens?
Ok, i used Code Factory's Remote screen alignment to bypass the alignment, but if i cant use the touch screen or the keyboard, the phone is pretty much useless for sending any information or making calls..is there a way to fix this?
I have had this same issue with my tilt. I could use the scroller on the left side of the unit to navigate but no touch screen. Both times that this has happened to me I removed the screen protector that I had on and restored a backup that I had on my storage card (I run a backup weekly). This has always fixed my issue. You could try another hard reset, not sure if that will help but do you get any lights on the keyboard when you slide it open? Is your tilt less than a year old because there is a manufacturer's warranty too.
Jim
when i slide the keyboard, i do get lights on the keyboard but not on the screen...it just goes dead..but when i slide it back in, the screen comes to life.
I cant do another hard reset cos i have to input the "1,2,3,4" code.
Also , the phone just got out of the 1yr warranty this month...awesome
I want to buy a replacement screen with a new digitizer but i need to be sure that is the problem.. ive searched for this keyboard problem but still have no answers
Now I'm having the same issue, touch not responding. I first noticed it about two days ago, when I slide the keyboard out, I could type just fine, but when I went to send the message the touch screen wouldnt work, so I'd close the keyboard and it would work. well yesterday it stopped working all together, so i used my d-pad and did a sprite restore and it started working again. But then On my way home i hit the lock button, and it stopped working after that, and I couldn't get it unlocked. I used the inner soft key to hit the first part of unlock, but then I couldnt ever figure which button to hit to get the on screen part of the unlock. So I had no choice but to do a hard reset, and just like highoct now I'm stuck on the stylus setup , and the touch still doesnt respond. does anybody esle have any suggestions ? Thanks in advance.
You can use the Code Factory's Remote screen alignment to bypass the alignment.
If the touch screen is the only problem, you can do one of two things if you are no longer under warranty;
1. Fix it yourself. You will have to buy a new Lcd screen with new digitizer at ebay and use this site http://www.pdacenter.ru/razborka/razbor_htc_kaiser/ to open up your tilt and replace it
2. Send it to a repair shop, I had two tilts and sent the one with the broken screen to www.missionrepair.com got it back in a within a week, $89.00 plus shipping
here is the link : http://www.missionrepair.com/Mission_Repair_AT_T_Cell_Phone_Repairs_and_Upgrades_s/321.htm
I still have the same tilt with the original problem..havent found a solution yet
Oh yeah, I did manage to do a hard reset again, but now the screen is just white. I can hear the sound of it booting up but it still has a white screen. I tired going to the Bootloader screen ( Camera and power at the same time)...still have the white screen. I believe its a hardware problem but i don't know what it is...any ideas?
Ok now I've done a hard flash, using the same HTC kaiser rom 6.1 and it fixes the problem for a little bit, until the first time I slide out the keyboard , then the screen stops working again, any suggestions ?
iPhone 3G Screen Repair...finally an affordable answer
If you are reading this, you are most likely in the same dilemma I was in. I dropped my phone and picked it up only to find out that the glass screen was cracked. I took my broken phone to apple and found out it would cost me $199. I then was told about iPhone 3G Screen Repair. They offered the iPhone 3G glass screen repair for only 69.99. They repaired my phone the same day they received it. I was very happy with the repair!
Chill0987 said:
If you are reading this, you are most likely in the same dilemma I was in. I dropped my phone and picked it up only to find out that the glass screen was cracked. I took my broken phone to apple and found out it would cost me $199. I then was told about iPhone 3G Screen Repair. They offered the iPhone 3G glass screen repair for only 69.99. They repaired my phone the same day they received it. I was very happy with the repair!
Click to expand...
Click to collapse
Sounds like a plug for your website to me... Last I checked this wasn't an iPhone site.
Chill0987 said:
If you are reading this, you are most likely in the same dilemma I was in. I dropped my phone and picked it up only to find out that the glass screen was cracked. I took my broken phone to apple and found out it would cost me $199. I then was told about iPhone 3G Screen Repair. They offered the iPhone 3G glass screen repair for only 69.99. They repaired my phone the same day they received it. I was very happy with the repair!
Click to expand...
Click to collapse
Does this look like an apple website? did i say i had an iphone? GET OUT OF HERE!!!
Ninety Four said:
Sounds like a plug for your website to me... Last I checked this wasn't an iPhone site.
Click to expand...
Click to collapse
And thats his only post, its spam. jerk him outta here
Tilt Touch Screen
highoct said:
You can use the Code Factory's Remote screen alignment to bypass the alignment.
If the touch screen is the only problem, you can do one of two things if you are no longer under warranty;
1. Fix it yourself. You will have to buy a new Lcd screen with new digitizer at ebay and use this site http://www.pdacenter.ru/razborka/razbor_htc_kaiser/ to open up your tilt and replace it
2. Send it to a repair shop, I had two tilts and sent the one with the broken screen to www.missionrepair.com got it back in a within a week, $89.00 plus shipping
here is the link : http://www.missionrepair.com/Mission_Repair_AT_T_Cell_Phone_Repairs_and_Upgrades_s/321.htm
I still have the same tilt with the original problem..havent found a solution yet
Click to expand...
Click to collapse
I know this thread is a bit old but was searching d forum for possible solutions cos yesterday i developed the same exact problem on my kaiser for no apparent reason!..flashing it hasnt helped and now im stuck on the wm setup screen..when u say u still have the same tilt with the original problem do you mean that the repair was unsuccessful? have you tried reparing it yourself? Thanks
I just started to have the same problem, it started out with the touch not responding (which a few soft resets fixed) and now the whole screen doesn't function unless i slid out the keyboard or if i jiggle it around and open it a couple of time i can usually find a spot that allows the screen to function with the keyboard closed. If i leave it in this position for about an hour the touch starts responding again, wtf. This is very inconvenient because as soon as you move the screen even just a little it will take me like half an hour to find the position which allows the phone to function.
grayfoxmg1 said:
I just started to have the same problem, it started out with the touch not responding (which a few soft resets fixed) and now the whole screen doesn't function unless i slid out the keyboard or if i jiggle it around and open it a couple of time i can usually find a spot that allows the screen to function with the keyboard closed. If i leave it in this position for about an hour the touch starts responding again, wtf. This is very inconvenient because as soon as you move the screen even just a little it will take me like half an hour to find the position which allows the phone to function.
Click to expand...
Click to collapse
same thing happened to me 3 days ago. touchscreen has just stopped responding.
it still worked when i slided my keyboard out, but only when it was out. then i realized it won't work at all (!) after soft reset. however, i could make it work again like that when i did the soft reset with the keyboard out. weird.
i tried searching, and decided to make a hard reset, flash a new rom, etc, etc., but no more touchscreen. at all. the device doesn't feel any touch in any case. nothing. i bypassed the beggining tap here with the storage card trick. (i've read it somewhere on the forum).
now i can only use my kaiser with the hw buttons, the keyboard, and that's it. no touch. really weird. please if anyone has any updates, solutions, anything, post. sniff sniff
mine doesn't have anything on the screen unless i slide it out, if i have it closed anymore, it just doesn't work at all.
try this:
ive just replaced my barely functioning lcd by myself, after living with it sometimes registered the stylus jumping around when i used the stylus. but before you change your lcd, here is a couple of tips for you guys:
1) try sliding out the keyboard. hold one finger in the middle of the keyboard and another on the back side of the phone, and squeeze hard, but careful. it might be that the flat cable between the screen part and the main part has loosened a bit from its socket, this could help it back in.
2) try sqeezing the hang up button hard. this might help the lcd-cable correctly back in its socket if it is loose.
im saying that this MIGHT help, if youre lucky. most likely you have to open the phone and squeeze the connectors back in yourself, or actually change the entire lcd. anyways, let me know what works for you!!
se1988 said:
ive just replaced my barely functioning lcd by myself, after living with it sometimes registered the stylus jumping around when i used the stylus. but before you change your lcd, here is a couple of tips for you guys:
1) try sliding out the keyboard. hold one finger in the middle of the keyboard and another on the back side of the phone, and squeeze hard, but careful. it might be that the flat cable between the screen part and the main part has loosened a bit from its socket, this could help it back in.
2) try sqeezing the hang up button hard. this might help the lcd-cable correctly back in its socket if it is loose.
im saying that this MIGHT help, if youre lucky. most likely you have to open the phone and squeeze the connectors back in yourself, or actually change the entire lcd. anyways, let me know what works for you!!
Click to expand...
Click to collapse
well, i tried both tips, but they didn't work. i'd like to say a big thanks anyway!
then i grabbed the kaiser service manual and took my device apart into pieces. i reconnected pretty much all the cables and stuff, but still no touchy. any further ideas?
you should try replacing the screen. im happy to say that this screen from this seller on eBay worked for me: http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&item=250539984183
look here for dissasembly video: http://www.fonlogix.tv/tiltlow.wmv
(to save it to desktop right click link and "save target as")
thanks for your help, i've just ordered a new screen! phew, i hope it's gonna work

Nexus One hardware issue.

ok it doenst happen when i lay the phone down on the surface and click on the screen it works perfectly
however when i hold it with my right hand and touch the middle of the screen with my thumb
it opens up phone dialer, or appdrawer or vibrante cause it clicks the capacitive button.
when i hold it with my left hand it gets a little bit better but it still does.
if i hold the nexus carefully and touch the screen , it works, when i hold it like this
the things gets better when i put a thick case like otterbox..
is this a hardware issue? ( found similar video on youtube)
my phone is rooted but can i still get a replacement phone?( already put everything back to stock)
and if i do get a replacement, are they going to charge me with anything?
my current nexus one trackball doenst scroll up but everything else works.
How many of you guys got a replacement even though your phone was rooted?
Make sure part of your hand doesn't touch the screen.
Sent from my Google Phone
it's a hardware issue...
all you can do is not grip the phone too closely to the edge of the screen. It registers touches even if you are not touching the screen completely. But that to be a problem you have to have giant hands
I've had this happen to me once since I had it from launch day. It did happen with my Otterbox commuter series, and a clarivue screen protector. But I turned it off and on again and it was fine.
anyway as stevio jobsio whould say, you're holding it wrong
ChongoDroid said:
Make sure part of your hand doesn't touch the screen.
Sent from my Google Phone
Click to expand...
Click to collapse
ok so it is a hardware issue?
no i am not touching any part of the screen. i made sure i wasnt touching the screen.
but it does happen when i hold my phone closely to the edges.
i never had this kind of issues with other touch screen phones..
Well I dunno... One finger at a time and your good to go unless you got fat hands lol
Sent from my Google Phone
I can confirm that my device too does this. When lying in bed I browse the net with one hand and try and scroll....the edges of the touchscreen seem to register depression when the chassis is pushed or gripped too hard also.
It's a minor irritation to me, but I agree it is a hardware issue.

[Q] Screen sensitivity

I am not sure whether it is my mind playing trick with me or not, but I feel like my phone is less sensitive after I did the hard reset (power+volume down). Sometimes I need to press 2-3 times because the first light tap was not detected.
So is there anyway to increase the sensitivity?
I have the same problem, but no idea that is the hardware or only software problem.....
Fresh owner of this Optimus 2X in France, in our community, frandroid.com, we encounter the same problem , I think this is a software issue.
Did someone already contact LG??
Maybe they should include this into the bug list thread.
May I know were you guys having this problem since it is out of the box? or after reset?
I have the same problem started from day 1 till now
I have the same issue and already thought I'd be the only one having this problem.
I would not say it's a problem with sensitivity, but it feels like the touchscreen goes into some kind of sleepmode where then you need to press a second time, to wake it up.
Continuous touching is no problem. (like when typing rapidly on the keyboard)
This video is not from me, but it shows the problem.
Have a look at 13:28 and 13:37. The reviewer tries to hit the "Ackermann" entry, but the touchscreen does not recognize the touch. At 13:37 the guy has to press another time to get the entry selected.
http://www.youtube.com/watch?v=VRid-Yhu7Gg&feature=player_embedded
Yes! The touchscreen is definitely less sensitive than my old HTC Hero, and gets quite frustrating sometimes when a scroll misses the first part of the movement or a click is missed.
Sent from my LG-P990 using XDA App
just in case, are you guys using 20110218 baseband too?
The same problem here. If I unlock the screen and then tap on any on screen apps, I need to touch again for it to open. Only the first time though, after that it function ok. I think this is a bug and needs to be fixed... I have my pc for double-click.
Yep, count me in. Same problem here. Sometimes screen taps aren't registered. Will do some research later on, but I think it's a software problem. (maybe you have to tap 2x as fast )
Hi,
same problem here!
Potentially a driver issue. A Nexus S user had a similar issue in this thread: http://forum.cyanogenmod.com/topic/18431-tuning-driver-to-deal-with-unresponsive-touchscreen/
He managed to tweak the driver and it works fine now. Need to know C++ (I think?) to understand though.
9mmBullet said:
Potentially a driver issue. A Nexus S user had a similar issue in this thread: http://forum.cyanogenmod.com/topic/18431-tuning-driver-to-deal-with-unresponsive-touchscreen/
He managed to tweak the driver and it works fine now. Need to know C++ (I think?) to understand though.
Click to expand...
Click to collapse
I see, then probably they will fix it on the next update/gingerbread?
Same issue here.
Correct me if I'm wrong, but the problem seems to be that the screen has zero tolerance when it comes to tapping and swiping together. If you tap and slide your finger a bit directly after the tap, the tap is ignored. In other words your tap has to be a steady tap when you click on a button or an app. Right on the spot and with no swiping or sliding afterwards. I can't reproduce this on any of my other devices.
Ergo, it seems that the natural tapping I'm used to isn't working on the x2. It seems like I have to adjust my tap. I think that this could in principle be solved with a setting somewhere, because clearly the x2 is capable of registering this in for example a web page.
The great thing of this is that you can safely tap and swipe in the app drawer to scroll up and down or left and right. The downside is that a tap with a little swipe isn't registered at all. I would say that LG has choosen here for a wrong setting.
My personal experience about screen sensivity.. can you confirm if it's the same for your device?
I noticed a strange touch response.. and after some tests, I can say that the touch screen and icons are influenced by the surface where the phone was put!
with the phone in my hands, it's all ok (only sometimes - rare - I need to tap more than once).
If I put the phone over a glass surface (like a glass table) without touching it with both hands, the touch and the icons not respond!! NEVER!
If I put the phone on my scanner the touch screen works ok, but the icons not (or only few and rare taps was detected).!
If I put the phone over my big Onkyo amplifier.. It works like in my hands.. or better!! even without touching with hands.. only with a finger!
Put it back on my glass table.. and all stop working again. If I put a aluminium foil under the phone (between phone and table).. the touch and the icons works again !!
If I put it on the bed.. it don't work.
LG support say that they have tested the phone about this issue after my report.. but no strange response was detected by them. I don't know if they really tested it..
Try it and let me know what you think about!
tested on glass surface, I can press and swipe through pages with a finger without problem.
it is true that my device is not so responsive, but aint reaching that level yet
i read about a similar behaviour on other devices because some devices need a proper grounding for the capacitive screen to work correctly. You can find this problem via google.
Some devices have problem in a car-mounting, for example.
But i think thats not the problem the thread-opener talked about?
Guys I'm looking to get this phone and after reading Engadgets review of the X2 where they mention that the screen is not as sensitive to the touch as other phones I got a bit worried and started googling which lead me here!
Is this true? The screen isn't very sensitive and you have to apply more pressure than other capacitive phones?
I know that the OP is talking about a different issue but I reckon LG will get that sorted out via software update, or at least hope so!
Please do post your experience about the screen sensitivity of the X2 as this is putting me off. I currently have the Motorola Milestone 2 which is very sensitive to the touch even with a screen protector on it.
Cheers

Is my phone damaged, or is this just how it's supposed to be?

I've had the Motorola moto g 2nd gen for nearly 2 weeks now. I came from a Sony xperia S which I've had since it's launch in 2012.
I love this phone as it's really fast and the interface is really fluid compared to my xperia S.
The problem I have however is that whenever I try to scroll, be it on facebook or on a webpage, the phone thinks I'm clicking instead of actually scrolling. 70% of the time I accidentally click on facebook links or webpage links while my finger was never actually lifted off the screen.
I never had this problem with my sony xperia S. Even though it was slow as hell it still knew whether I was clicking or scrolling. It doesn't matter if I press extremely hard on the screen or lightly. Phone reacts the same way.
Does my phone have a faulty touch screen, or am I just spoiled by my xperia S?
@aolol
Nope, never ever had such problems with mine.
No Scrolling and clicking confusion-issue here
Me thinks somethings wrong with your screen mate. Better get it checked.
And no, the touch response is not supposed to be like that.
I have the same issue and so are several others. Not sure what's causing it.
I also have the same issue, it is really annoying I'd really like to know by what this issue is caused.
I had a screen protector on mine that was causing it, took it off & no more problems. Just a thought...
Sent from my XT1064 using XDA Free mobile app
I Only face this problem whenever my hands are wet with water and still i touch the screen. it clicks where water has left from my hand.
only have this problem when I am not holding the phone (phone on bed/table), it seems the touch screen is not as sensitive as most other phones, on the bright side it also means lower chance of butt dialing (since you need a slide and it is very hard to slide when you are not holding it with your hand..)
Mine does this too - with my finger tip only, near the nail. If I use the flat spot, I don't get so many false touches. I just find it a very sensitive touchscreen.

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