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Anyone know if I can pop a Tmobile sim in the First or is it locked?
I'm guessing this was either answered and I just havent found where, or no one knows?
Doesn't come unlocked
You can only get it from AT&T right now, and they'll unlock it if you ask but there might be a timer on that - you may have to wait a month or something. Then you get the unlock code, go through the HTCdev process and you're good (I think).
I'm not sure about the bands, though, whether you'll be able to get 3G/4G...
I can confirm that this phone works on T-Mobile. I used the SIM Unlock method here http://androidfannetwork.com/2013/05/13/free-sim-unlock-for-the-htc-first-facebook-phone/
I bought a pre-paid sim and am using it right now. Voice/SMS/MMS/data work. However, the data is super slow (Down: 194kbps Up:115kbps)
However, I am not able to test LTE as I don't live in an LTE area. Also, the T-Mobile rep on the phone told me that because my phone wasn't a T-Mobile phone, I couldn't get LTE.
Is this true?
RIght now I see full bars and an E over them.
APN Settings:
Name: T-Mobile
APN: fast.t-mobile.com
MMSC: http://mms.msg.eng.t-mobile.com/mms/wapenc
MMC:310
MNC: 260
APN type: default,supl,admun,dun,mms
Radio Setting: GSM/WCDMA/LTE auto
I got the phone for my girlfriend and she has LTE connectivity on T-Mobile.
Sent from my HTC One using xda app-developers app
Yes, there is LTE connectivity. I was just in a non TMobile LTE area. I took a cross country trip and was able to connect to TMobile LTE in select markets.
So I'm writing this guide for SGH-I537 (ATT Samsung Galaxy S4 Active) users who want to use their I537 on T-Mobile or other carriers that support AWS (Advanced Wireless Services; see: http://en.wikipedia.org/wiki/Advanced_Wireless_Services).
Initially I got my I537 and heard conflicting reports of DIY SIM unlocking being successful, supposedly some people unable to get the AWS bands. So, I played it safe and got the device unlock code straight from ATT. Everything seemed to work at a cursory glance, got LTE and fast speeds, great! Little did I know that I actually did not have AWS unlocked.
In my room I get nearly no reception and rely on a repeater to get signal and be able to do basic things like SMS, make calls, etc. I noticed that for some reason the I537 was not picking it up.
ATT runs their LTE over some TMO HSPA frequencies (AWS) and the phone by default won't do HSPA on those frequencies. An AWS unlock will allow the phone to do either LTE or HSPA on these frequencies, thus allowing it to talk to my repeater.
I followed the guide at http://galaxys4root.com/galaxy-s4-t...aws-bands-on-att-galaxy-s4-sgh-i337sgh-i337m/ but instead used the UMMS code of *#0808#
It works on the latest stock, unrooted ROM. My device was already SIM unlocked but I don't think that will make a difference for this process. I believe that one would require SIM unlock regardless, though, to use another network.
This guide unfortunately depends on Windows specific tools, so I had to use a Windows machine to do this. It's a pretty easy guide -- basically you tell the phone to expose its modem over USB, use a Qualcomm program to talk to it, do a backup of the NVRAM, and NV Restore someone's I337 NVRAM that has the AWS enabled.
It works perfectly for me and has worked for others as well (see comments on that guide). The only difference is we have to dial *#0808#
You may want to add the T-Mobile LTE APN as well:
Code:
Name : T-Mobile LTE
APN: fast.tmobile.com
MMSC: http://mms.msg.eng.t-mobile.com/mms/wapenc
MMS Protocol: WAP 2.0
MCC: 310
MNC: 260
APN Type: default,supl,admin,dun,mms
(From http://forum.xda-developers.com/showthread.php?t=2236735)
VytenisK said:
Does not work. My there is "No phone" message shown.
Click to expand...
Click to collapse
Which step did it fail at? Can you walk me through what you did?
EDIT: Did you go to Device Manager, and see the two Samsung COM ports? Then in the QPST tool, did you add those ports manually? Otherwise QPST wil always say "No phone"
VytenisK said:
I did everything as I should, but at the point where I should see zero (0), I do not. Tried it with several Windows machines with the same results. I am guessing it is something with the MF1 firmware. What firmware you are stranded on?
Click to expand...
Click to collapse
I am on MF3.
VytenisK said:
Just tried this on MF1 after doing Odin One Click back to the stock MF1. Installed drivers, QPST when I added new ports (4 and 5, all from Samsung) all of them says "No Phone". So I am guessing AWS unlock does not work on MF1. Maybe someone had same issues? Is there any other way installing qcn AWS file?
Click to expand...
Click to collapse
Is it SIM unlocked already or no?
VytenisK said:
Yes it is.
Click to expand...
Click to collapse
Very strange. I wish I knew the ansewr to this I stumbled upon the AWS unlock guide for I337 long time before I bought the I537. I guess I was lucky that it went without a hiccup then.
And you have the special Samsung drivers installed from that site and are sure some other drivers aren't trying to pick it p? =|
I would like to add that you should change the apn name to fast.tmobile.com (from epc.tmobile.com) that's how enabled 4g LTE in my city.
I would like to ask a 'stupid' question is there a way to enable 3g? It seems to be either edge or 4g/4gLTE for me, I've never seen my phone have a 3g icon.
For T-Mobile it's not going to show 3G afaik, it will default to showing 4G for any 3G or HSPA 4G mode. If you have LTE enabled (any of the LTE modes) then it'll show the 4G with "LTE" under the bottom right side. I leave my GS4A on T-Mobile with WCDMA Preferred which seems to offer the best speeds and connections. While T-Mobile is still working on their system here in Vegas and making improvements, the LTE aspect is of no use to me and just allows me to burn up my 5GB that much faster.
To change the modes you'll have to go into the *#*#4636#*#* menu and do it, again afaik. It's the least hassle free method I've found for myself so that's what I stick with.
And I've never changed the APN from epc to fast - it's worked since I did those same instructions to enable the AWS capability. I did change it one time but the speed tests ended up being effectively the same no matter which APN I used so I set it back to the default of epc.tmobile.com and have yet to have any issues.
yamugushi said:
I would like to add that you should change the apn name to fast.tmobile.com (from epc.tmobile.com) that's how enabled 4g LTE in my city.
Click to expand...
Click to collapse
Yeah, good call, I'll add the APN settings to this thread.
We have LTE in San Jose and San Francisco and it's REALLY fast and way better than the HSPA+ network. And it seems to switch to HSPA+ just fine if there's no LTE.
Added TMO LTE APN settings.
while the process went without a hitch for me, I did not see any improvements
I was getting 4G both before and after, no LTE
in fact, the speed went down fron 2.5MBPS to less 1MBPS !!
So i flashed the AT&T backup back!
might be cause I am in Seattle area
(it shows HSPAP:15 in the status in either case)
Mf3
Sent from my SAMSUNG-SGH-I537 using Tapatalk 4
HSPA isn't LTE, you have to enable that aspect manually. By default when you put a T-Mobile SIM in the GS4A it'll set itself up for GSM/CMDA usage, and you have to alter that to get the LTE working, at least I did in my case.
I went into the service menu using *#*#4636#*#* and changed it from GSM/CDMA auto (PRL) to LTE/GSM auto (PRL) and you should reconnect and get the proper 4G/LTE symbol noting the type of connection (4 with smaller G above the letters LTE).
Here in Las Vegas that's all I have to do to enable LTE (it'll show as LTE:14). I don't use it because the actual LTE signal strength is like -105 dB here at home; when I switch it over to WCDMA Preferred it increases to -78 dB and the speeds are very fast with HSPA:10 or even HSPA:15 on occasion, and LTE drains the battery more as well (in my testing).
That's my usage and experience, maybe making some alterations with your service menu can improve performance for you. T-Mobile is still doing the upgrades across their whole network so, what might have crappy signal coverage now might improve soon.
My suggestion is try each of the potential connection methods and find the one with the best signal strength and the best speeds - for me, again, that turned out to be using WCDMA Preferred, and I'm right across the street (line of sight) with a T-Mobile leased cell site, just about 1200 feet from me with nothing in the way either when I'm here at home.
Also, I've never had to edit the APN info on my GS4A for use with T-Mobile. I know the recommendation is to alter it from epc.tmobile.com to fast.tmobile.com but since mine works just by altering the radio connection and ends up getting the same speeds (I've tested both APNs), I just stick with the default of epc.tmobile.com and I haven't had any issues worth noting. I did read some comments that said in some areas to get the LTE working properly you DO need to use fast.tmobile.com, but for me I haven't - could be something to check into for yourself.
br0adband said:
HSPA isn't LTE, you have to enable that aspect manually. By default when you put a T-Mobile SIM in the GS4A it'll set itself up for GSM/CMDA usage, and you have to alter that to get the LTE working, at least I did in my case.
I went into the service menu using *#*#4636#*#* and changed it from GSM/CDMA auto (PRL) to LTE/GSM auto (PRL) and you should reconnect and get the proper 4G/LTE symbol noting the type of connection (4 with smaller G above the letters LTE).
Here in Las Vegas that's all I have to do to enable LTE (it'll show as LTE:14). I don't use it because the actual LTE signal strength is like -105 dB here at home; when I switch it over to WCDMA Preferred it increases to -78 dB and the speeds are very fast with HSPA:10 or even HSPA:15 on occasion, and LTE drains the battery more as well (in my testing).
That's my usage and experience, maybe making some alterations with your service menu can improve performance for you. T-Mobile is still doing the upgrades across their whole network so, what might have crappy signal coverage now might improve soon.
My suggestion is try each of the potential connection methods and find the one with the best signal strength and the best speeds - for me, again, that turned out to be using WCDMA Preferred, and I'm right across the street (line of sight) with a T-Mobile leased cell site, just about 1200 feet from me with nothing in the way either when I'm here at home.
Also, I've never had to edit the APN info on my GS4A for use with T-Mobile. I know the recommendation is to alter it from epc.tmobile.com to fast.tmobile.com but since mine works just by altering the radio connection and ends up getting the same speeds (I've tested both APNs), I just stick with the default of epc.tmobile.com and I haven't had any issues worth noting. I did read some comments that said in some areas to get the LTE working properly you DO need to use fast.tmobile.com, but for me I haven't - could be something to check into for yourself.
Click to expand...
Click to collapse
Thanks!
just changed this, but no LTE so far, but this could be cause I am in a highrise right now
---------- Post added at 03:13 PM ---------- Previous post was at 02:31 PM ----------
ledocbio said:
Thanks!
just changed this, but no LTE so far, but this could be cause I am in a highrise right now
Click to expand...
Click to collapse
I reflashed the tmobile file
I am still not getting LTE, but definitely getting more bars
interestingly, there was no change initially, but after 15 minutes i started getting better signal strength...
still, no LTE (
ledocbio said:
Thanks!
just changed this, but no LTE so far, but this could be cause I am in a highrise right now
---------- Post added at 03:13 PM ---------- Previous post was at 02:31 PM ----------
I reflashed the tmobile file
I am still not getting LTE, but definitely getting more bars
interestingly, there was no change initially, but after 15 minutes i started getting better signal strength...
still, no LTE (
Click to expand...
Click to collapse
Got LTE running on the opposite corner of my building, with abysmal speeds!
the LTE coverage in Bellevue/Redmond seems to be either very spotty, or very incompatible with S4A, not sure which it is... but overall the internet speeds are better with HSPA+ than LTE in any case...
Thanks guys for you help
Sweet
Sent from my mikTouch_4G_Slide using xda app-developers app
anyone else find their S4A sluggish on T-mobile (before or after) this?
Hi
mnasledov said:
So I'm writing this guide for SGH-I537 (ATT Samsung Galaxy S4 Active) users who want to use their I537 on T-Mobile or other carriers that support AWS (Advanced Wireless Services; see: http://en.wikipedia.org/wiki/Advanced_Wireless_Services).
Initially I got my I537 and heard conflicting reports of DIY SIM unlocking being successful, supposedly some people unable to get the AWS bands. So, I played it safe and got the device unlock code straight from ATT. Everything seemed to work at a cursory glance, got LTE and fast speeds, great! Little did I know that I actually did not have AWS unlocked.
In my room I get nearly no reception and rely on a repeater to get signal and be able to do basic things like SMS, make calls, etc. I noticed that for some reason the I537 was not picking it up.
ATT runs their LTE over some TMO HSPA frequencies (AWS) and the phone by default won't do HSPA on those frequencies. An AWS unlock will allow the phone to do either LTE or HSPA on these frequencies, thus allowing it to talk to my repeater.
I followed the guide at http://galaxys4root.com/galaxy-s4-t...aws-bands-on-att-galaxy-s4-sgh-i337sgh-i337m/ but instead used the UMMS code of *#0808#
It works on the latest stock, unrooted ROM. My device was already SIM unlocked but I don't think that will make a difference for this process. I believe that one would require SIM unlock regardless, though, to use another network.
This guide unfortunately depends on Windows specific tools, so I had to use a Windows machine to do this. It's a pretty easy guide -- basically you tell the phone to expose its modem over USB, use a Qualcomm program to talk to it, do a backup of the NVRAM, and NV Restore someone's I337 NVRAM that has the AWS enabled.
It works perfectly for me and has worked for others as well (see comments on that guide). The only difference is we have to dial *#0808#
You may want to add the T-Mobile LTE APN as well:
Code:
Name : T-Mobile LTE
APN: fast.tmobile.com
MMSC: http://mms.msg.eng.t-mobile.com/mms/wapenc
MMS Protocol: WAP 2.0
MCC: 310
MNC: 260
APN Type: default,supl,admin,dun,mms
(From http://forum.xda-developers.com/showthread.php?t=2236735)
Click to expand...
Click to collapse
Wen I get to Device Manager I dont see COM24 I see COM6 and COM7. Do you know what to do in that situation???
jci8926 said:
Wen I get to Device Manager I dont see COM24 I see COM6 and COM7. Do you know what to do in that situation???
Click to expand...
Click to collapse
Try each. One of them should come up as the phone.
SIM Unlocked on T-Mobile in Orlando:
Before Samsung replaced my Active I was running MF1, this hack wouldn't work. They sent me a new replacement with MF3 Monday. This worked!! Places where I get "E" are now "4g"!!
Awesome! I was almost going to sell it for a Nexus 5 due to this problem but not anymore!
So I've gone through all the steps and now I am at the part where I add the APN but I can't seem to find the MMS Protocol section. I've also heard we should use fast.t-mobile.com instead of the fast.tmobile.com, would that matter??
So I recently bought a new Galaxy Note 3 T-mobile variant on craigslist to use on my AT&T plan. The phone is perfect, I love it! The only problem is that I can't seem to connect to LTE after I unlocked it. I have already rooted the phone using CF Auto-root, and then I turned to unlocking it. I heard that the "Region Lock Away" app by chainfire removed the region lock as well as unlocked the sim, as long as you reboot later. So thats what I tried first rather then pay for an unlock code.
Now when I bought the Note 3, it didn't include the sim card from T-mobile. So I did the whole process of rooting and unlocking under my real att sim card that I was using with my Nokia lumia 920 (I know it was time to upgrade). I went to an ATT retail store, and I ended up talking to a service rep and explained that I wanted to use my Galaxy note 3 on their network, and that I would be unlocking it when I got home. She convinced me to give them the IMEI number on the back of the phone to "provision the network to my phone".
Well after the Region Lock Away app did it's thing, I no longer had the sim card ask for an unlock code and I was able to text and make calls. So I figure that I was fully unlocked. But my data wasn't working, so after a bit of research here at XDA I noticed that I needed to change my apn settings. So i used these as suggested by another post:
NAME: ATT Phone
APN: phone
MMSC: http[colon]//mmsc.mobile.att[dot]net <-- XDA thinks I am posting a url!
MMS proxy: proxy.mobile.att[dot]net
MMS port: 80
MCC: 310
MNC: 410
APN type: default,mms,supl,hipri
After setting these, and then using them, I can't find any data connection at all. Can anyone shed some insight as to what may be the problem?
BTW: the legacy wap.cingular apn settings are working for me but I only get about 2 Mb/s max. Which is not what I want from an LTE phone obviously.
The only thing I noticed you did not mention is "authentication type", which needs to be manually set to None. I come to the note 3 from an AT&T galaxy s4. I was using a t-mobile custom rom on it the whole time, every time I reset the ROM I had to manually add APN settings, authentication type "none" always had to be selected along with the rest of the entries. If you don't manually set this it will read "not set".
Sent from my SAMSUNG-SM-N900A using XDA Premium 4 mobile app
Settings are right as I compared them with my phone. Only thing I can think of is the rep didn't configure your account right and LTE is not enabled. You can log onto your att.com and check to see if your sim has LTE activated. You would see something like DataPro 3GB for Smartphone 4G LTE or whatever amount of data checked on your line. If not your LTE is not active it won't work no matter what APN settings you use.
Edit; this is what authentication type should read instead of default "not set".
Sent from my SAMSUNG-SM-N900A using XDA Premium 4 mobile app
Thanks for the replies!! Well I went in to the att store, and spoke with the same person who switched my IMEI number into the system. Looks like two things happened, first my data plan was switched from a 3GB LTE data to a media plan which was causing me to recieve text messages complaining about my data usage and stating $200 charges. To remedy this we had to make a call to the dreaded at&t customer service center where my Rep. was put on hold for about 30 min (ridiculous...) and also the charges were removed. I also had her switch the IMEI to the Galaxy S3 that I previously used before I got the sudden death ****. So after all that, my data has finally connected and im getting about 7MB down which is still only HSPA+. So the only thing I have left to try is maybe some other APN settings (suggestions here????) or maybe try a new simcard and use the unlock code I have.
melead said:
Thanks for the replies!! Well I went in to the att store, and spoke with the same person who switched my IMEI number into the system. Looks like two things happened, first my data plan was switched from a 3GB LTE data to a media plan which was causing me to recieve text messages complaining about my data usage and stating $200 charges. To remedy this we had to make a call to the dreaded at&t customer service center where my Rep. was put on hold for about 30 min (ridiculous...) and also the charges were removed. I also had her switch the IMEI to the Galaxy S3 that I previously used before I got the sudden death ****. So after all that, my data has finally connected and im getting about 7MB down which is still only HSPA+. So the only thing I have left to try is maybe some other APN settings (suggestions here????) or maybe try a new simcard and use the unlock code I have.
Click to expand...
Click to collapse
Searching for the AT&T APN setting led me to this thread.
After setting all the APN settings as others, I was still getting pretty slow connection speed.
Then, I switched the Bearer to "LTE" type and voila! I started getting the full LTE speed!
ArborRes said:
Searching for the AT&T APN setting led me to this thread.
After setting all the APN settings as others, I was still getting pretty slow connection speed.
Then, I switched the Bearer to "LTE" type and voila! I started getting the full LTE speed!
Click to expand...
Click to collapse
You can only do this if you know your in a LTE supported area otherwise you will not get any data if your in a 4g or H+ area with the bearer set to LTE only.
wrong thread
These are my new working APN settings. 4G LTE completely working on AT&T
Name: ATT Phone
APN: phone
proxy through server:not set
MMSC: http[colon]//mmsc[dot]mobile.att.net
Multimedia Message Proxy: proxy.mobile.att.net
multimedia message port: 80
MCC: 310
MNC: 410
Authentication type: not set
APN Type: default,mms,supl,hipri,fota
APN protocol: IPv4
APN Roaming Protocol: IPv4
Bearer: Unspecified
Mobile virtual network operator type:not set
I find that no matter what settings I use on the APN (working ones, I mean), if I have Wifi on, I lose LTE. As soon as I disable Wifi, even if I don't move the phone, LTE comes back. Not that it matters, I just like seeing that little 4G LTE icon.
My guess is that your WiFi is set to take priority over mobile data. There might be a setting to change this though. For example in the WiFi settings there is a toggle that allows your phone to automatically switch between WiFi and mobile data, to have a seamless browsing experience.
I'm on lollipop running the Echoe ROM on my sm-n900t and I use the download booster to boost my speeds by using both together.
I have an unlocked AT&T s5.
My carrier is T-Mobile.
So far I have went through T-Mobile a few times and AT&T once. Also went through s5 manufacturer once. (All of them over the phone and through live chat sounds pretty novice.)
None were able to resolve why my data is not able to reach 4G LTE for T-Mobile.
Is there any resolutions for me to obtain 4G LTE for T-Mobile because it's what I'm paying for.
I was running 4.4.2 firmware unrooted. (Only showed 4G, E, and I think it was G on my data)
Just rooted last night, installed safetrap recovery and flashed the Alliance KK ROM today. (Only Shows H, H+ on my data)
My gf and I are on the same T-Mobile plan, we both have S5's. Hers is from T-Mobile while mine is from AT&T. The only difference in our APN settings is that her protocol says ipv6 and mine says ipv4. And our APN roaming protocol.
Att Galaxy S5 on Tmobile
illusion916 said:
I have an unlocked AT&T s5.
My carrier is T-Mobile.
So far I have went through T-Mobile a few times and AT&T once. Also went through s5 manufacturer once. (All of them over the phone and through live chat sounds pretty novice.)
None were able to resolve why my data is not able to reach 4G LTE for T-Mobile.
Is there any resolutions for me to obtain 4G LTE for T-Mobile because it's what I'm paying for.
I was running 4.4.2 firmware unrooted. (Only showed 4G, E, and I think it was G on my data)
Just rooted last night, installed safetrap recovery and flashed the Alliance KK ROM today. (Only Shows H, H+ on my data)
My gf and I are on the same T-Mobile plan, we both have S5's. Hers is from T-Mobile while mine is from AT&T. The only difference in our APN settings is that her protocol says ipv6 and mine says ipv4. And our APN roaming protocol.
Click to expand...
Click to collapse
What are the apn settings your using?
When you insert your sim card and turn the phone on does and go into mobile networks does it auto load atleast 1 apn for tmobile?
I was successful with both stock att rom as well as OP: Najoor's [ROM] Debloated BNH5 ported from TMobile, rooted, deodexed, no knox, Download Booster//
I am using my Att galaxy s5 on tmobile and enjoying 20+Mbps lte in most areas,
musicdjm said:
What are the apn settings your using?
When you insert your sim card and turn the phone on does and go into mobile networks does it auto load atleast 1 apn for tmobile?
I was successful with both stock att rom as well as OP: Najoor's [ROM] Debloated BNH5 ported from TMobile, rooted, deodexed, no knox, Download Booster//
I am using my Att galaxy s5 on tmobile and enjoying 20+Mbps lte in most areas,
Click to expand...
Click to collapse
Wow! You may be able to help me then! I already posted a post on craigslist to trade my ATT for a Tmobile phone because I cannot find any solutions to obtaining LTE.
My APN only has 1 apn and it has the green dot next to it.
The settings for the APN:
- APN: fast.t-mobile.com
mmsc: http://mms.msg.eng.t-mobile.com/mms/wapenc
APN Type: default,mms,supl
APN Protocol: ipv4 (grayed out and cannot change)
APN Roaming: ipv4 (grayed out and cannot change)
from the t-mobile website.
After flashing phone into ALLiance ROM, I get the E, G, H, H+ as my DATA
Before I rooted and flashed (because i thought it would fix my problem for some reason) I would get the 2G, 3G, and 4G, but not LTE. But now i get the above ^
Would explain to me what you did to get LTE working?
Has anyone in the US bought this phone? AT&T can't activate because they don't have the right (size I guess) SIM for this phone thus couldn't activate.
Anyone have this same issue?
texaslegend said:
Has anyone in the US bought this phone? AT&T can't activate because they don't have the right (size I guess) SIM for this phone thus couldn't activate. Anyone have this same issue?
Click to expand...
Click to collapse
That's BS. I slapped my nano SIM into my US XZ1C with no problems. The phone then asked to search online for the APN information. It downloaded it all with zero effort on my part and everything worked 100%. I've had this SIM card since at least the Z3 time. Go to another store, have them replace whatever SIM you have now with a nano SIM, go home and install it on your phone. Don't give them any explanation for anything. You need to replace your SIM with a nano SIM and that's it. You'll get signal automatically, but not data. Just Google AT&T APN settings and enter them if your phone doesn't offer to download them during the initial setup. I get LTE all over town, although it shows the 4G icon instead. I can send/receive SMS, MMS, and calls normally.
android_fury said:
That's BS. I slapped my nano SIM into my US XZ1C with no problems. The phone then asked to search online for the APN information. It downloaded it all with zero effort on my part and everything worked 100%. I've had this SIM card since at least the Z3 time. Go to another store, have them replace whatever SIM you have now with a nano SIM, go home and install it on your phone. Don't give them any explanation for anything. You need to replace your SIM with a nano SIM and that's it. You'll get signal automatically, but not data. Just Google AT&T APN settings and enter them if your phone doesn't offer to download them during the initial setup. I get LTE all over town, although it shows the 4G icon instead. I can send/receive SMS, MMS, and calls normally.
Click to expand...
Click to collapse
Ok I'll do that. I'm moving from vzn to att and was trying to set up account over the phone. The rep first told me it was a 2G only phone and they don't support that. Then after I told him that his own website said the IMEI number was supported he came back with the SIM statement. I even said "it's just a nano SIM" what's special... Anyway useless to argue after some point. I'll just go to the store tomorrow.
texaslegend said:
Ok I'll do that. I'm moving from vzn to att and was trying to set up account over the phone. The rep first told me it was a 2G only phone and they don't support that. Then after I told him that his own website said the IMEI number was supported he came back with the SIM statement. I even said "it's just a nano SIM" what's special... Anyway useless to argue after some point. I'll just go to the store tomorrow.
Click to expand...
Click to collapse
Go to a different one. It's a miracle that rep even knows what a phone looks like. "2G only phone"
Went to a store this morning and got it to sorta work but I'm only getting H+ on my phone, not LATE. Any thoughts?
texaslegend said:
Went to a store this morning and got it to sorta work but I'm only getting H+ on my phone, not LATE. Any thoughts?
Click to expand...
Click to collapse
have you looked at the APNs? this is most likely the issue.
this phone technically supports all ATT LTE bands.
you may also have to set your "Preferred Network type" to LTE preferred
I am still using my old AT&T SIM from years ago when it was originally a Micro SIM. Just carefully cut the SIM down to the appropriate size and it works fine. I have the UK version and have no issues so far.
As for the H+ only, it may be due to the IMEI not being recognized on the network carrier. I haven't experienced this issue, but from what I've read online, you can ask the AT&T rep to register your SIM using a phone's IMEI that is registered with AT&T. Not sure how that works, but it's what I've read on other forums from people with the same issue.
I've used APN settings on web and confirmed the SIM is compatible but still not getting LATE speed. Open signal testing in various locations at best are 5-6Mbps.
texaslegend said:
I've used APN settings on web and confirmed the SIM is compatible but still not getting LATE speed. Open signal testing in various locations at best are 5-6Mbps.
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will you link me to the APN settings you are using?
WaxysDargle said:
will you link me to the APN settings you are using?
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Click to collapse
https://apn.gishan.net/settings/1887_4_att_apn_settings_for_sony_xperia_xz1.php
WaxysDargle said:
will you link me to the APN settings you are using?
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Click to collapse
texaslegend said:
https://apn.gishan.net/settings/1887_4_att_apn_settings_for_sony_xperia_xz1.php
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Referenced this as well
https://www.att.com/esupport/article.html#!/wireless/KB424489
WaxysDargle said:
will you link me to the APN settings you are using?
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Referenced this as well
https://www.att.com/esupport/article.html#!/wireless/KB424489
I believe I read somewhere that there is one band that is unavailable on the XZ1C in the United States. Could that perhaps be the band that covers the area or region that I am currently in?
I'm in college station, tx 77845
I'm really not sure what I'm looking for but found this site.
Texas, Brazos country
http://reboot.fcc.gov/spectrumdashboard/resultLicenses.seam
texaslegend said:
I'm really not sure what I'm looking for but found this site.
Texas, Brazos country
http://reboot.fcc.gov/spectrumdashboard/resultLicenses.seam
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the only band i know of that has been in question is band 12. i think most ATT LTE takes place on band 17, which runs on almost the same frequency as band 12. this is likely not your issue, but i can dig a bit deeper. this mostly affects people using Tmobile, like myself.
i'm guessing you have one of the international variants?
that last link you sent was a dead end for me (your entries on that site did not carry over with the URL). what was it you saw on that site that was of potential value? you can send me a screenshot if you want
WaxysDargle said:
the only band i know of that has been in question is band 12. i think most ATT LTE takes place on band 17, which runs on almost the same frequency as band 12. this is likely not your issue, but i can dig a bit deeper. this mostly affects people using Tmobile, like myself.
i'm guessing you have one of the international variants?
that last link you sent was a dead end for me (your entries on that site did not carry over with the URL). what was it you saw on that site that was of potential value? you can send me a screenshot if you want
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Click to collapse
How would I tell? I double checked my order and confirmed it's "supposed" to be a US version and I don't have a fingerprint security option.
I doubt the resolution will be good enough to read, if not follow that link and apply filter Texas and Brazos country. It is a list of frequencies in my region. I don't know if it's of any real value or not just searching.
I really appreciate your help!
One last thing... My phone hasn't downloaded any at&t bloatware. Not even the myATT app. I don't know if that adds any clues
android_fury said:
That's BS. I slapped my nano SIM into my US XZ1C with no problems. The phone then asked to search online for the APN information. It downloaded it all with zero effort on my part and everything worked 100%. I've had this SIM card since at least the Z3 time. Go to another store, have them replace whatever SIM you have now with a nano SIM, go home and install it on your phone. Don't give them any explanation for anything. You need to replace your SIM with a nano SIM and that's it. You'll get signal automatically, but not data. Just Google AT&T APN settings and enter them if your phone doesn't offer to download them during the initial setup. I get LTE all over town, although it shows the 4G icon instead. I can send/receive SMS, MMS, and calls normally.
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sorry to bother, would you mind sharing the APN settings you have?
also, any other network settings that might affect connectivity? our friend in texas needs some help getting his LTE going.
ALSO... my XZ1C shows LTE when connected to it. are you positive you are operating on LTE? is there a chance you are connected to it but not using it? network speeds?
thanks in advance!
Just left AT&T again and no better.
There are two APN settings that are on my phone. (1.) ATT Nextgenphone
(2.) ATT HSPA+ ***this was renamed from simply ATT by the guy messing with my phone. Originally it was just ATT***
APN Settings
1. These APN settings result in no data connection what-so-ever
Name: ATT Nextgenphone
APN: nexgenphone
Proxy: not set
Port: not set
Username: not set
Password: not set
Server: not set
MMSC: http://mmsc.mobile.att.net
MMS Proxy: proxy.mobile.att.net
MMSPort: 80
MCC: 310
MNC: 410
Authentication type: not set
APN Type: default,admin,mms,supl,hipri,internet
APN Protocol: IPv4/IPv6
APN Roaming Protocol: IPv4
Bearer: Unspecified
MVNO type: none
2. This gets data (H) but at about 4 Gbps. Sometimes it bumps up to (H+) but never long enough to test speed.
Name: ATT HSPA+
APN: phone
Proxy: not set
Port: not set
Username: not set
Password: not set
Server: not set
MMSC: http://mmsc.mobile.att.net
MMS Proxy: proxy.mobile.att.net
MMSPort: 80
MCC: 310
MNC: 410
Authentication type: not set
APN Type: default,supl,mms,hipri
APN Protocol: IPv4
APN Roaming Protocol: IPv4
Bearer: Unspecified
MVNO type: none
Somewhere on the AT&T website there was detail referencing the 9th and 10th digit of the SIM being certain numbers. Whatever it was my SIM is compatible.
Looking for the specific langauge I happened back to this site and now I'm worried I've got no hope. Here is the link but I've attached a screenshot of the concerning statement.
https://apn.gishan.net/settings/1887_4_att_apn_settings_for_sony_xperia_xz1.php
Can anyone give an opinion on any of this? Thanks for all your help. I hope it prevents someone else from having the same problem.
WaxysDargle said:
sorry to bother, would you mind sharing the APN settings you have?
also, any other network settings that might affect connectivity? our friend in texas needs some help getting his LTE going.
ALSO... my XZ1C shows LTE when connected to it. are you positive you are operating on LTE? is there a chance you are connected to it but not using it? network speeds?
thanks in advance!
Click to expand...
Click to collapse
Waxys....are you saying you don't have LTE either?