Not sure if this is the right place but this post is just to inform people of what i learned the hard way today.
There are new SIM cards, they should come shipped with your phone. If you are like me, you just toss your old card in and go with it. I was unable to get LTE with it, but i didnt know that was the issue. I went to the store, they gave me a new SIM to try, and the same thing. The manager got involved and when she looked at the SIM she said it wasnt right. Apparently, the new SIM cards have grey and purple on them in one of the corners. Not 100% what it is but one of the guys said it had something to do with ISIS.
Anyways, long story short if you are getting 4g in the notification, but not LTE and you ,know you are in an LTE area, make sure you are using one of the new SIM cards, it is apparently a requirement because as soon as we put one in, i was good to go.
cloudraker said:
Not sure if this is the right place but this post is just to inform people of what i learned the hard way today.
There are new SIM cards, they should come shipped with your phone. If you are like me, you just toss your old card in and go with it. I was unable to get LTE with it, but i didnt know that was the issue. I went to the store, they gave me a new SIM to try, and the same thing. The manager got involved and when she looked at the SIM she said it wasnt right. Apparently, the new SIM cards have grey and purple on them in one of the corners. Not 100% what it is but one of the guys said it had something to do with ISIS.
Anyways, long story short if you are getting 4g in the notification, but not LTE and you ,know you are in an LTE area, make sure you are using one of the new SIM cards, it is apparently a requirement because as soon as we put one in, i was good to go.
Click to expand...
Click to collapse
More than likely the ISIS issue has to do with a secure element SIM. LTE should be available as long as a LTE enabled SIM is used but it will be interesting to see if AT&T has changed the game again. I guess we will soon know when others try to use their LTE enabled SIMs (from their S4s) in their S5s.
scott14719 said:
More than likely the ISIS issue has to do with a secure element SIM. LTE should be available as long as a LTE enabled SIM is used but it will be interesting to see if AT&T has changed the game again. I guess we will soon know when others try to use their LTE enabled SIMs (from their S4s) in their S5s.
Click to expand...
Click to collapse
I was using an LTE enabled SIM from my G2, and the new one they gave me originally was also an LTE enabled SIM. Thats the reason for this post. The new SIM has to be used, at least thats the only way they were able to get LTE to work on mine and i truly dont think thats coincidence.
cloudraker said:
I was using an LTE enabled SIM from my G2, and the new one they gave me originally was also an LTE enabled SIM. Thats the reason for this post. The new SIM has to be used, at least thats the only way they were able to get LTE to work on mine and i truly dont think thats coincidence.
Click to expand...
Click to collapse
That's interesting, but not surprising. I have to wonder if they did it to keep people from just switching SIM cards from an older phone to a newer phone without telling AT&T.
scott14719 said:
That's interesting, but not surprising. I have to wonder if they did it to keep people from just switching SIM cards from an older phone to a newer phone without telling AT&T.
Click to expand...
Click to collapse
That was the store managers theory as well. They hadnt even unboxed the new SIMs yet, so i had to hang out for a bit to wait on it.
LTE worked for me with old sim i had from SGS4 , but ISIS complained that it's not secure sim ect. ISIS wont work with old sim, if you dont care for ISIS old sim should get you LTE if you had it before.
New sim did come with the my SGS5 phone when i preordered , droped that in called customer rep to provision it and was set.
ordered mine with Next program, and it shipped with a new sim. Ignored the new sim. popped my nano sim card in using an adapter and works well and I get LTE.
not true. i popped the same micro sim from my S3 into my S5 last night and it worked perfectly fine. LTE works and is just as fast. the only thing was the ISIS app was complaining that i needed to use the new sim to use the new features. I disabled ISIS completely and no more notifications.
ExTREmE99 said:
not true. i popped the same micro sim from my S3 into my S5 last night and it worked perfectly fine. LTE works and is just as fast. the only thing was the ISIS app was complaining that i needed to use the new sim to use the new features. I disabled ISIS completely and no more notifications.
Click to expand...
Click to collapse
I am also using my S3 sim in my S5 showing LTE and getting LTE speeds with no error messages. Not sure what ISIS is though.
Pretty sure the new gray sim card is built out of security to use ISIS ( an E- wallet that use money in your cellphone account, etc ).
When I switch from G2 to Note 3, the guy in AT&T store ask me to change the sim card.
The season is just to make sure ISIS is secure when you doing transaction using your phone
laofan said:
Pretty sure the new gray sim card is built out of security to use ISIS ( an E- wallet that use money in your cellphone account, etc ).
When I switch from G2 to Note 3, the guy in AT&T store ask me to change the sim card.
The season is just to make sure ISIS is secure when you doing transaction using your phone
Click to expand...
Click to collapse
Well, that's exactly what I said to start with but the OP insisted a new SIM was needed for LTE.
Also using a SIM that is about 2 years old.
On top of that I was constantly (like 2-3 times a week) switching between an S4, Nexus 5, and an iphone 5 with out issues and got LTE on all of them.
shockandawe said:
ordered mine with Next program, and it shipped with a new sim. Ignored the new sim. popped my nano sim card in using an adapter and works well and I get LTE.
Click to expand...
Click to collapse
Same here and all is well. ISIS wont work but I dont care for now.
scott14719 said:
Well, that's exactly what I said to start with but the OP insisted a new SIM was needed for LTE.
Click to expand...
Click to collapse
Maybe im just a bad bad man trying to spread misinformation to the masses. J/K
I was simply sharing what had been determined by myself and a few at the AT&T store. If its wrong, i apologize. Like i stated we had tested with 2 other SIM cards, the old style and even after several reboots, we could never get it to switch from 4g to 4g LTE. Of course as its been mentioned here, i also find it odd that in the time we had other SIM cards in, i never saw an ISIS error. Maybe my phone is just jank.
No harm in the info just had that problem today with gf pro. She wanted to use isis to get the free 50 bones they are offering and she had to get the new Sim with secure in it.
Sent from my SAMSUNG-SM-G900A using XDA Premium 4 mobile app
My question is will Google wallet still work after the new Sim it installed and setup with old Sim have not tested tap and pay yet
Sent from my SAMSUNG-SM-G900A using Tapatalk
bookmonke said:
My question is will Google wallet still work after the new Sim it installed and setup with old Sim have not tested tap and pay yet
Sent from my SAMSUNG-SM-G900A using Tapatalk
Click to expand...
Click to collapse
That wasn't easy to follow, but if you are asking if you can switch back to an old sim card after ISIS is setup, the answer is no. The new sim with the secure element must be used for ISIS to function.
Yes it was but have wallet already set up and want to get the new Sim, was hoping it doesn't kill wallet
Sent from my SAMSUNG-SM-G900A using Tapatalk
bookmonke said:
Yes it was but have wallet already set up and want to get the new Sim, was hoping it doesn't kill wallet
Sent from my SAMSUNG-SM-G900A using Tapatalk
Click to expand...
Click to collapse
the wallet wont work without the secure sim
Without using the new sim Isis wallet will not work and you will not receive the $50.00 on Serve.
Related
So basically my roomie was kind enough to let me use his discount to buy a note 3 since i'm not eligible for a while.
Obviously the phone is for me, even though we bought it thru his account.
So do I still need to call AT&T and activate the phone (it came with a sim card in the package)
Or i can just ignore the sim card and calling them and just use the new note 3 with my sim card, and he uses his iphone with his old sim card thats already in there.
Do you know how does the whole thing work?
idobref said:
So basically my roomie was kind enough to let me use his discount to buy a note 3 since i'm not eligible for a while.
Obviously the phone is for me, even though we bought it thru his account.
So do I still need to call AT&T and activate the phone (it came with a sim card in the package)
Or i can just ignore the sim card and calling them and just use the new note 3 with my sim card, and he uses his iphone with his old sim card thats already in there.
Do you know how does the whole thing work?
Click to expand...
Click to collapse
If you already have your own SIM card linked to your account, just put it in the phone and you are good to go as long as the phone is an ATT model. Also the phone will only work with a MicroSIM regular sized SIMs will not fit this phone.
On ATT the phone has no bearing on your account. What you are paying for is the SIM. I bought a Lumia when my contract renewed with ATT. Could not stand it so I bought an N3 full price and slapped my card in it. The device is even updated on my account on the website as being a N3 and not a Lumia.
oh cool.
So i dont have to do anything?
ATT doesnt care that the phone was never activvated?
idobref said:
oh cool.
So i dont have to do anything?
ATT doesnt care that the phone was never activvated?
Click to expand...
Click to collapse
On ATT phones are not activated. They are ready to use out of the box. The SIM is the key. All your account data is linked to the SIM, not the phone. You can use any phone that ATT sells on your account and you don't have to buy it from ATT . I bought my N3 on Amazon at full price but I still use it on my Lumia account. The exception is if you use a smartphone on a none smartphone account, when they see it on the network they will upgrade you and charge you accordingly. You cannot use ATT with a smartphone on a standard phone account.
OK let me shed some light. If you call and give them the imel number of the new phone then its registered and if you have the insurance it will automatically be transferred to the new phone regardless where you got it. That's the benefit. I have my Lumia insurance with att and my note 3 and s4 with square trade.
Sent from my SAMSUNG-SM-N900A using XDA Premium 4 mobile app
i bought att note 3 on ebay. i just put my sim card in. it work perfectly.
ww3funs said:
i bought att note 3 on ebay. i just put my sim card in. it work perfectly.
Click to expand...
Click to collapse
are you sure it isnt a fake one.
What a calamity of errors. Many my fault.
So I try to activate online and it fails. Doesn't say why.
Call them up and they said seems to be a problem with your SIM Card.
Now keep in mind my seal was broken. But I assume it just let loose in shipping.
I had the HTC One before this phone.
So I go to open the SMALL slot on the right assuming the small one was the SIM Card.
Nothing in there. Well no wonder they can't activate it.
Look in Box and the Card is there with SIM card missing.
Damn someone stole it, I'm thinking.
I asked can I go to store and get one, no. You'll have to send phone back (that I just put an $18.00 glass screen saver on).
So then I try my old SIM Card from HTC One. No it won't fit. So they are gonna send me another.
Hang up.
Then I thought I should see what's behind the Big Slot.
Dam there is the SIM Card. Idiot. Just never expected it to be in such a large slot, especially when HTC One wasn't.
Call Back. Still won't activate.
She says the SIM Card is activated on another line.
It was already tied to my wifes line that I used the upgrade on.
So she released it and all was good.
Just a heads up in case someone else activates on another line. I don't think anyone else on the planet would have made the other mistakes Long day.
mswlogo said:
What a calamity of errors. Many my fault.
So I try to activate online and it fails. Doesn't say why.
Call them up and they said seems to be a problem with your SIM Card.
Now keep in mind my seal was broken. But I assume it just let loose in shipping.
I had the HTC One before this phone.
So I go to open the SMALL slot on the right assuming the small one was the SIM Card.
Nothing in there. Well no wonder they can't activate it.
Look in Box and the Card is there with SIM card missing.
Damn someone stole it, I'm thinking.
I asked can I go to store and get one, no. You'll have to send phone back (that I just put an $18.00 glass screen saver on).
So then I try my old SIM Card from HTC One. No it won't fit. So they are gonna send me another.
Hang up.
Then I thought I should see what's behind the Big Slot.
Dam there is the SIM Card. Idiot. Just never expected it to be in such a large slot, especially when HTC One wasn't.
Call Back. Still won't activate.
She says the SIM Card is activated on another line.
It was already tied to my wifes line that I used the upgrade on.
So she released it and all was good.
Just a heads up in case someone else activates on another line. I don't think anyone else on the planet would have made the other mistakes Long day.
Click to expand...
Click to collapse
Are you with Sprint? I wasn't aware they used SIM cards at all.
exSD said:
Are you with Sprint? I wasn't aware they used SIM cards at all.
Click to expand...
Click to collapse
They have them in "global" phones.
Not sure it was the SIM card that was tied to the other line.
u can use the one from your htc one og but you sure you looked in the right slot and not the sd slot?
I used my wife's upgrade to get my m8. I used chat to activate with no problems. Your Sprint representative must of been less skilled
Sent from my 831C using Tapatalk
I used another line's upgrade. I tried to activate on my account page and it failed. I then turned the phone on and it began auto activating so I shut it off immediately (since that person doesn't live in the same house). I did the Sprint Chat and it took the rep a few minutes but she finally got it activated correctly for me.
If you ordered it on her line, then booted it up. It will automatically try and activate on the line it was ordered for. So that was the problem... Should have just contacted them before ever booting it up to get it set to yours first. no biggie.
exSD said:
Are you with Sprint? I wasn't aware they used SIM cards at all.
Click to expand...
Click to collapse
Sprint uses SIM cards for all LTE phones now.
datajosh said:
Sprint uses SIM cards for all LTE phones now.
Click to expand...
Click to collapse
Awesome. Didn't know that
regalpimpin said:
If you ordered it on her line, then booted it up. It will automatically try and activate on the line it was ordered for. So that was the problem... Should have just contacted them before ever booting it up to get it set to yours first. no biggie.
Click to expand...
Click to collapse
I never booted it until after I called them. It was a trivial issue in hindsight. I'm just giving others a heads up.
The same thing happened to me.
My suggestion speak to someone on chat, they seem to be more knowledgeable.
When i called customer care spent an hour and he was unable to do it.
When I did it in chat an explain what happened 15 minutes later I was up and running.
fr0st420 said:
I used my wife's upgrade to get my m8. I used chat to activate with no problems. Your Sprint representative must of been less skilled
Sent from my 831C using Tapatalk
Click to expand...
Click to collapse
I stole my nephew's upgrade and it went very well! (For me) :victory:
fr0st420 said:
I used my wife's upgrade to get my m8. I used chat to activate with no problems. Your Sprint representative must of been less skilled
Sent from my 831C using Tapatalk
Click to expand...
Click to collapse
Doomstang said:
I used another line's upgrade. I tried to activate on my account page and it failed. I then turned the phone on and it began auto activating so I shut it off immediately (since that person doesn't live in the same house). I did the Sprint Chat and it took the rep a few minutes but she finally got it activated correctly for me.
Click to expand...
Click to collapse
dsk00185 said:
The same thing happened to me.
My suggestion speak to someone on chat, they seem to be more knowledgeable.
When i called customer care spent an hour and he was unable to do it.
When I did it in chat an explain what happened 15 minutes later I was up and running.
Click to expand...
Click to collapse
jkt97401 said:
I stole my nephew's upgrade and it went very well! (For me) :victory:
Click to expand...
Click to collapse
All of these!!!!! I did the same thing with both my m8's I ordered. I used my upgrades from 2 other lines...then when the phone came in I tried the online activation (which failed) then just clicked on the chat button and the nice person on the other end had me up and running in no time. :good:
datajosh said:
Sprint uses SIM cards for all LTE phones now.
Click to expand...
Click to collapse
Bingo! Amazing how people don't realize LTE is a GSM technology and requires a Sim. Even the first LTE phones (EvoLte/GS3) has them. It's just the older lte devices weren't userswappable and were built in.
I need to know how to coach them to activate. My current device is a galaxy nexus and I don't have a phone that supports the nano sim. I know the manager he will give me a sim but how do I get the aim activated instead of this one?
Sent from my Galaxy Nexus using XDA Premium 4 mobile app
good luck. really need a phone that has nano sim or try to use nano and an adapter in your nexus but i think verizon knows what sim fits what so it might not allow that
Just got off the phone with verizon and I was told there are several types of nano sims... I told him it was the same type as the HTC One M8 (I have seen several people mention this while lurking) and he had it mailed out. Hoping it beats my device here so I don't have to go into a store. I did tell them it was a Nexus 6 and I didn't get any crap.
Fingers Crossed!
I'd suggest using the search function and seeing what you come up with
Sent from my Nexus 6 using XDA Free mobile app
I've done this twice in store. They just have to find a phone that accepts a Nano Sim and activate it. First time was a Sony, second time an iPhone. No problems.
Sent from my Nexus 6 using XDA Free mobile app
droiddude228 said:
Just got off the phone with verizon and I was told there are several types of nano sims... I told him it was the same type as the HTC One M8 (I have seen several people mention this while lurking) and he had it mailed out. Hoping it beats my device here so I don't have to go into a store. I did tell them it was a Nexus 6 and I didn't get any crap.
Fingers Crossed!
Click to expand...
Click to collapse
do you currently have a phone on a line with verizon? if so it wont work. the nexus imei isnt registered in vzw network
Go to a corporate store, hand them your nexus and tell them you needed a Sim only activation. They did mine in ten minutes.
oneandroidnut said:
do you currently have a phone on a line with verizon? if so it wont work. the nexus imei isnt registered in vzw network
Click to expand...
Click to collapse
Yes I do. It is my understanding that the IMEI roadblock was getting the sim not activating it. I saw people reporting that once they had a sim everything worked fine.
TonikJDK said:
Go to a corporate store, hand them your nexus and tell them you needed a Sim only activation. They did mine in ten minutes.
Click to expand...
Click to collapse
The guy on the phone said if my sim didn't show up fast enough I could do this. I prefer to avoid going into a store when possible.
Just pop in a sim and it works.
zetsumeikuro said:
Just pop in a sim and it works.
Click to expand...
Click to collapse
I can confirm this ---- I had a currently active Note 3, bought a sim cutter from Amazon for 8 bucks, cut the sim from my Note 3 down to nano size. Then, popped in the nano sim to my Nexus that had not been powered on yet. Powered the N6 on, and within about a minute my phone was active. If it doesn't work on first power-up, do a power cycle and you should be good to go.
droiddude228 said:
Yes I do. It is my understanding that the IMEI roadblock was getting the sim not activating it. I saw people reporting that once they had a sim everything worked fine.
The guy on the phone said if my sim didn't show up fast enough I could do this. I prefer to avoid going into a store when possible.
Click to expand...
Click to collapse
good luck but what phone are you going to use to activate the nano sim??
Looking for some general imput, i recieved my N6 right before deployment, i have purchased a wifi device that runs off a sim card the company is "ooredoo" (kuwait) my account says i have a phone number and all that jazz. Now sense the n6 has all the radios for the u.s carriers, can i just pop the sim into the n6 and have it work? Even with being purchased from sprint? I dont want to throw it in and cause any issues..(wifi device battery blows, and always seems to die when i try to talk to the wife) also, not rooted at the moment, dont have computer access to download stuff, 5.0.1. Any imput would be great! Thanks fellas.
should work. but you posted in the wrong place. you shoukd have posted your thread in the q&a section.
Whoops.. My bad lol. Hopefully it works!
blackmang said:
Looking for some general imput, i recieved my N6 right before deployment, i have purchased a wifi device that runs off a sim card the company is "ooredoo" (kuwait) my account says i have a phone number and all that jazz. Now sense the n6 has all the radios for the u.s carriers, can i just pop the sim into the n6 and have it work? Even with being purchased from sprint? I dont want to throw it in and cause any issues..(wifi device battery blows, and always seems to die when i try to talk to the wife) also, not rooted at the moment, dont have computer access to download stuff, 5.0.1. Any imput would be great! Thanks fellas.
Click to expand...
Click to collapse
I have a Sprint N6 on Verizon right now.
Mattv111 said:
I have a Sprint N6 on Verizon right now.
Click to expand...
Click to collapse
Just popped her right it and it worked? About to try it out here soon as i get a break, had to make me a sim removal tool lol
blackmang said:
Just popped her right it and it worked? About to try it out here soon as i get a break, had to make me a sim removal tool lol
Click to expand...
Click to collapse
Yep just pop it in.
Gave my brother my sprint nexus 6 that i had on att to him and he is in mexico and its working fine.
Gonna pop it in now and see how she responds.
What WiFi device do you have? If you are referring to a WiFi hotspot I don't know if you would be able to use voice or not.
If you purchased the n6 from sprint for full retail price, you should be able to pop any sim provisioned for voice and data from kuwait in it and it should work. If you are on contract with sprint, you might have to talk the "sim unlock code" out of them. It shouldn't be too difficult given your circumstances. Sim unlocking doesn't require a computer though, so don't worry about that.
As for causing issues, as long as you don't try to use a camel spider as a sim card, you shouldn't have any issues. Worst that happens is the phone just doesn't detect the sim (in the case of a bad sim card) or either voice or data won't work if not provisioned correctly.
Very useful information. What would require me to have to get the Sim unlock number? Turns out the Sim is too big.. Might break down and cut it after I watch a few YouTube vids. Yes the card is set up for data and voice, but I don't have a plan for voice, just data, which is fine cause I've been using hangouts sense I left the u.s the WiFi device is made by huawei, little oval shaped white mobile hot spot.
Thanks for the imput yall. Works like a charm!
blackmang said:
Very useful information. What would require me to have to get the Sim unlock number? Turns out the Sim is too big.. Might break down and cut it after I watch a few YouTube vids. Yes the card is set up for data and voice, but I don't have a plan for voice, just data, which is fine cause I've been using hangouts sense I left the u.s the WiFi device is made by huawei, little oval shaped white mobile hot spot.
Click to expand...
Click to collapse
I cut mine down it's pretty easy. I didn't even do the best job, and it works fine
Can I take the SIM card out of my current Note4 and put it into my Note8? My Note4 and SIM card are just about 3 years old. Is there any lost functionality by not getting a new SIM card or should I just go to a Verizon store and get a newer SIM card? Any advantages or disadvantages to either approach (current SIM card versus new SIM card) like an activation fee or anything like that?
Thanks!
The SIM card is a nano compared to the older micro in your awesome Note4, I had one too before the Note8
You can cut the SIM card to size but there is a chance you can cut it incorrectly and have issues, also a cut SIM card is not covered when you bring it into a store.
Your best bet is go get a new nano SIM at your provider.
I cut my SIM and I am not experiencing any issues but I do want to get a new one soon.
Ok, I figured there was likely a change in something over the last 3 years. Do you know if they will charge me the ridiculous activation fee ($35, i think?)?
blaidan said:
Can I take the SIM card out of my current Note4 and put it into my Note8? My Note4 and SIM card are just about 3 years old. Is there any lost functionality by not getting a new SIM card or should I just go to a Verizon store and get a newer SIM card? Any advantages or disadvantages to either approach (current SIM card versus new SIM card) like an activation fee or anything like that?
Thanks!
Click to expand...
Click to collapse
It has been suggested by all carriers that new SIMs be used because there have been several issues with previously used SIMs and provision functionality...in other words, there is better connections and access to carrier functions when using new SIMs...most are free from your carrier...I tested my s7e SIM and a new SIM and while they are both from my carrier, only the new SIM provisioned WiFi calling correctly and there was a considerable change in data speeds...just an idea though...
BlueFox721 said:
It has been suggested by all carriers that new SIMs be used because there have been several issues with previously used SIMs and provision functionality...in other words, there is better connections and access to carrier functions when using new SIMs...most are free from your carrier...I tested my s7e SIM and a new SIM and while they are both from my carrier, only the new SIM provisioned WiFi calling correctly and there was a considerable change in data speeds...just an idea though...
Click to expand...
Click to collapse
Thanks. That makes sense. I understand that the SIM is likely free. But, does anyone think Verizon will charge me the activation fee to put provision my Note8 on my account to replace my current Note4?
Thanks again!
One more question... Do i need the SIM card installed in the phone to actually go through the phone setup? I'm guessing not, but wasn't sure if it had to go through the setup all over again once the SIM finally is installed. I should get the phone today but probably won't get to a Verizon store to get a new SIM until a day or 2 from now. Thanks.
blaidan said:
One more question... Do i need the SIM card installed in the phone to actually go through the phone setup? I'm guessing not, but wasn't sure if it had to go through the setup all over again once the SIM finally is installed. I should get the phone today but probably won't get to a Verizon store to get a new SIM until a day or 2 from now. Thanks.
Click to expand...
Click to collapse
In most cases you shouldn't, and don't require a SIM card to get through the setup wizard, however I'm not sure if the process is different for US carriers so don't take my word for it.
Popping a SIM card in the phone after setup is complete also shouldn't be a problem.
blaidan said:
Thanks. That makes sense. I understand that the SIM is likely free. But, does anyone think Verizon will charge me the activation fee to put provision my Note8 on my account to replace my current Note4?
Thanks again!
Click to expand...
Click to collapse
I just did this yesterday went from the Note 4 to the Note 8 and Verizon gave me the sim for free. The only thing is they had to activate it while in the store so bring you Note 8 with you if you have already bought it. They didn't charge me anything however if you are upgrading through them (getting the Note 8 while there) they may.
Nebreos said:
I just did this yesterday went from the Note 4 to the Note 8 and Verizon gave me the sim for free. The only thing is they had to activate it while in the store so bring you Note 8 with you if you have already bought it. They didn't charge me anything however if you are upgrading through them (getting the Note 8 while there) they may.
Click to expand...
Click to collapse
This is perfect! I just got my Note8 in the mail today. (came a day earlier than expected)! I'll take it with me over to the Verizon store and hopefully I have the same experience as you did. Thanks!