Google Voice Issues - AT&T Samsung Galaxy S 5

Hey Guys,
Has anyone managed to get Google Voice to work on the S5? On every other phone that I've had, and it's been a lot in the last year, I always just install the app, run through configuration and it's fine. On the S5, I simply can't get it to work.
I only use Google Voice for my voicemails. I don't make or receive calls with my Google Voice number. Every time I run through the setup it gives me an error and then says if I want to change providers or something like that. If I hit yes, it fails. If I hit no, my Google Voice voicemail doesn't work.
Any ideas? I went to the Google Voice website and deleted my phone and added it again with no success. What is going wrong?
Thanks!

WizeGuyDezignz said:
Hey Guys,
Has anyone managed to get Google Voice to work on the S5? On every other phone that I've had, and it's been a lot in the last year, I always just install the app, run through configuration and it's fine. On the S5, I simply can't get it to work.
I only use Google Voice for my voicemails. I don't make or receive calls with my Google Voice number. Every time I run through the setup it gives me an error and then says if I want to change providers or something like that. If I hit yes, it fails. If I hit no, my Google Voice voicemail doesn't work.
Any ideas? I went to the Google Voice website and deleted my phone and added it again with no success. What is going wrong?
Thanks!
Click to expand...
Click to collapse
you probably need to re-forward VM to GV. My S5 kept giving me an error when I tired to do it via the app, so I manually forwarded to my GV# via..
*004*xxx-xxx-xxxx# (where xxx-xxx-xxxx is your Google Voice phone number) then Press Call
PS: I'm not certain if you need to, but I set up my AT&T voicemail before I forwarded to GV,

I guess I got lucky -- I ran through the GV setup via the app and it worked perfectly the first time. I kept having issues when trying to set it up on my mothers S4...had to eventually reboot her phone and change it manually in settings. For my S5, it worked fine the first run through.
I also set up AT&T visual voicemail before GV. I did this just to double-check if my old voicemails were still there.

osetivo said:
you probably need to re-forward VM to GV. My S5 kept giving me an error when I tired to do it via the app, so I manually forwarded to my GV# via..
*004*xxx-xxx-xxxx# (where xxx-xxx-xxxx is your Google Voice phone number) then Press Call
PS: I'm not certain if you need to, but I set up my AT&T voicemail before I forwarded to GV,
Click to expand...
Click to collapse
That worked like a charm, thank you!
Sent from my SAMSUNG-SM-G900A using XDA Premium 4 mobile app

Related

Voicemail help

Ok, so I flashed Darchdroid (the newest version 2.7 i think?) and now i dont have voicemail. i really liked the stock voicemail app, is it possible to get this again? if not, does anyone know how to get google voice to take all of your voicemails instead of just the ones to your google voice number?
Thanks in advance to anyone who helps!
Dial *28xxxxxxx to forward voice mail to google voice, where the x's is your google voice number
Sent from my Hero CDMA using XDA App
jigga9 said:
Ok, so I flashed Darchdroid (the newest version 2.7 i think?) and now i dont have voicemail. i really liked the stock voicemail app, is it possible to get this again? if not, does anyone know how to get google voice to take all of your voicemails instead of just the ones to your google voice number?
Thanks in advance to anyone who helps!
Click to expand...
Click to collapse
another option would be to look 4 posts down from yours in Q&A. im running 2.7 as well and this worked awesome for me. i like the sprint vvm. google voice simply did not work with my cell number. it worked for awhile then just stopped. very weird. did the forwarding and settings all correct and just says "unable to connect the call" when i call my cell from another number. pissed me off. good luck.
http://forum.xda-developers.com/showthread.php?t=703248
itrackit said:
google voice simply did not work with my cell number.
Click to expand...
Click to collapse
That's weird, man. It works great with my phone. Nice link, though. I'm glad to hear it worked. It's always nice to have a choice.
My google voice started doing that took. But I logged I on my pc, and created a google voice number, and no issues. I had never set one up since I was only using voice mail. Now it works fine, and I didn't even have to give anyone my gv number
Sent from my Hero CDMA using XDA App
danaff37 said:
My google voice started doing that took. But I logged I on my pc, and created a google voice number, and no issues. I had never set one up since I was only using voice mail. Now it works fine, and I didn't even have to give anyone my gv number
Sent from my Hero CDMA using XDA App
Click to expand...
Click to collapse
help a brother out, how is that again? i have a gv number that i forward my cell number to *28850xxxxxxx and a separate one for my voicemail set in the phone but evertime i call my cell # from another phone it says unable to connect call. let me know what you did. thx.
EDIT: Oh I think i see what you mean now. i'll try that. i guess i just assumed that *28850xxxxxxx# was my gv #. thx
yeah, just choose your own google voice number with your own area code, and then when you open google voice on your voice, it will automatically change over, then you just have to dial the *28xxxxxxxxxx code, and good to go

[Q] Google Voice on Bionic

Hello it seems Google Voice is not compatible with the Bionic. Is there a manual work around? I remember reading a while back a way to do this with the thunderbolt. Any help would be greatly appreciated!
cdejesus1119 said:
Hello it seems Google Voice is not compatible with the Bionic. Is there a manual work around? I remember reading a while back a way to do this with the thunderbolt. Any help would be greatly appreciated!
Click to expand...
Click to collapse
How is it not working? What is happening when you try to use it?
Sent from my Incredible 2
kingsway8605 said:
How is it not working? What is happening when you try to use it?
Sent from my Incredible 2
Click to expand...
Click to collapse
It says: unfortunately your carrier is not supported for automatic voicemail configuration. To use google voice as your voicemail provider, please visit the google voice help center more more information.
I got that error message too, but the voice mail does in fact work ok.
The problem I am having is that my google voice number is not showing as the calling number, even though it is set to be. I have tried changing the settings to ask each time, and it does not ask. It is still not working after rebooting too.
cdejesus1119 said:
It says: unfortunately your carrier is not supported for automatic voicemail configuration. To use google voice as your voicemail provider, please visit the google voice help center more more information.
Click to expand...
Click to collapse
Just go to the google voice site on a computer and enter your phone number manually in the google voice settings on the website. It is a very self explanatory process once there. After that, go into your wireless network settings on your bionic and change the Voicemail settings from "my carrier" to "google voice." Not sure where this is on motoblur, but just look around and you should find it. If you get an error message or it freezes, do a reboot, go into the settings again and verify google voice is selected in the Voicemail settings. You should be okay after this.
Sent from my Incredible 2
Thanks for your help gotta it!
So caller id still shows my actual phone number and not my google voice number even when it is configured to do so. Any one else have this problem?
That error came at the point (for me) where it should automatically insert *71###-###-#### (*71 + your google number) in to the dialer to forward missed calls. So I did it manually and GVoice has worked fine for me. I did get one FC, but not sure if it was because of debloat or actual GVoice app. Other than that I have made calls, recieved Vmails and texts through GVoice just fine.
travis23832 said:
So caller id still shows my actual phone number and not my google voice number even when it is configured to do so. Any one else have this problem?
Click to expand...
Click to collapse
uninstall the app and try rerunning the setup, making sure you select use google voice for calls or ask when I make a call.
Sent from my Incredible 2
seems be working now, thanks

[Q] Google Voice

Has anyone been able to get Google Voice to work on their phones? I have the 64gb Dev Edition and for some reason it keeps failing during setup. Any ideas?
I got it to work eventually (T-Mobile edition HTC One) but it took some effort; first, I would try deleting your forwarding phone number from Google Voice's website, uninstalling the app/clearing data, and then adding the number back on the web page. Then check the box to enable call forwarding/voicemail service and it will give you the number to dial on your phone; do that, and it should set up the voicemail successfully (it will still say "Carrier" under your call settings, changing it to the Google Voice option never works for me). Then I would reinstall the app and set it up again. Hope that helps; it's kind of a pain but it worked for me. Although I would add that for whatever reason it stopped working and I had to repeat this process later on. So it's kind of hit and miss, at least on T-Mobile.
right now gV is going through changes. since google actually wants to hack gV away and intergrate the functions into google hangout. so those using the gV tunneling method to be on 30$ prepaid 4g plans might be SOL for a bit. while google works this **** out. not sure though might have to get one of these guys to confirm.
darkjuan said:
Has anyone been able to get Google Voice to work on their phones? I have the 64gb Dev Edition and for some reason it keeps failing during setup. Any ideas?
Click to expand...
Click to collapse
Are you trying to set it up to be your voice mail provider? If so, I've successfully set my phone up, but I wasn't able to do it through using the in app method. I had to manually set it up so it send calls to Google Voice.
If you go to settings > Call > Call forwarding > Then set the options to:
Always forward: Disabled
Forward when busy: My Google Voice #
Forward when unanswered: My Google Voice #
Forward when unreachable: My Google Voice #
Also, you might notice there is an option to change your Voicemail service after selecting Call from the setting menu. I left this alone... My phone has that option currently set to My carrier.
In the end, these settings forward any calls that come in to your Google Voice number just like it would if you were able to get through the set up using the in-app feature.
bassantics said:
Are you trying to set it up to be your voice mail provider? If so, I've successfully set my phone up, but I wasn't able to do it through using the in app method. I had to manually set it up so it send calls to Google Voice.
If you go to settings > Call > Call forwarding > Then set the options to:
Always forward: Disabled
Forward when busy: My Google Voice #
Forward when unanswered: My Google Voice #
Forward when unreachable: My Google Voice #
Also, you might notice there is an option to change your Voicemail service after selecting Call from the setting menu. I left this alone... My phone has that option currently set to My carrier.
In the end, these settings forward any calls that come in to your Google Voice number just like it would if you were able to get through the set up using the in-app feature.
Click to expand...
Click to collapse
Fixed *kind of* using this method.
I tried the method in the 2nd post but it still didn't work so all I ended up doing was changing my "Carrier Voice Mail" number to my Google Voice number.
Settings/Call/Voicemail Settings/Changed number to Google voice number.
And now it works fine!
Thanks for all the help guys.
darkjuan said:
Fixed *kind of* using this method.
I tried the method in the 2nd post but it still didn't work so all I ended up doing was changing my "Carrier Voice Mail" number to my Google Voice number.
Settings/Call/Voicemail Settings/Changed number to Google voice number.
And now it works fine!
Thanks for all the help guys.
Click to expand...
Click to collapse
Glad you got it working!

Anybody using Google Voice for Voicemail on Verizon?

Curious if anyone is using Google Voice as their primary voicemail on Verizon? On my S6 Edge I have a Google Voice account and a GV phone number but only calls going to my GV phone number use GV Voicemail. Can I convert to use GV for all my voicemail, including my Verizon phone number? Seems every time I've had a new device and installed Google Voice it asks if I want to use it for my primary VM and when I say yes it says something about Verizon being evil (who didn't know that) and I've never gotten any further.....
Any advice appreciated.
junksecret said:
Any advice appreciated.
Click to expand...
Click to collapse
Yes, I'm using without any issue. Been using it for years since my S3 days.
Set up or remove Google voicemail
i had so many issues getting it right on the S6 that after years of using it i just setup Verizons Voicemail
I moved away from GV on my S6E because I found I liked VVM better. GV's voicemail to text kind of sucked and I always had to listen to my messages anyway. Sorry - getting off topic. I'm sure you know this but just in case:
To Activate Google Voice:
Follow these steps to have your mobile phone use Google Voice for voicemail instead of your carrier's voicemail. You can always go back to using your carrier's voicemail later if you want, by entering another code. Learn more here.
Enter the following exactly as written, as if you are dialing someone:
*71-[your Google Voice number]
Press "Send" or "Call" on your phone to dial that number. The phone will appear to make a call and then hang up. When that is completed, you are done!
To Deactivate Google Voice:
Dial *73 and press Send.

Google Voice & DOK2

Anyone here on DOK2 also a Google voice user?
I am having a strange issue when trying to "Call with google voice".
The call start during the prompt where you choose whether to "call with google voice" or "call without google voice" instead of waiting till you choose one of the options.
Because of this it always calls without google voice.
To all DOK2 Google voice users, your feedback is valuable.
Maybe you should update to Google Hangouts. It works perfectly for both texts and calls. I haven't touched Google Voice since I started using Hangouts.
Sent from my SM-N910T using Tapatalk
Techngro said:
Maybe you should update to Google Hangouts. It works perfectly for both texts and calls. I haven't touched Google Voice since I started using Hangouts.
Sent from my SM-N910T using Tapatalk
Click to expand...
Click to collapse
I can use my Google voice number in hangouts?
DeeXii said:
I can use my Google voice number in hangouts?
Click to expand...
Click to collapse
Oh yeah dude, 100%. When you log in with your Google account, it will automatically use the Google Voice number associated with that account. And you can do text and group messaging, mms, video hangouts, and voip calls all through the one app.
DeeXii said:
I can use my Google voice number in hangouts?
Click to expand...
Click to collapse
Yeah Google voice # plus hangouts is a great combo.
I can confirm, it dials straight out with your carrier number no matter what option you choose. Hopefully there will be a fix.
James62370 said:
I can confirm, it dials straight out with your carrier number no matter what option you choose. Hopefully there will be a fix.
Click to expand...
Click to collapse
Use hangouts dialer. It will call out from Google voice numbers. I use it every day. On newest DOK build.
ShrekOpher said:
Use hangouts dialer. It will call out from Google voice numbers. I use it every day. On newest DOK build.
Click to expand...
Click to collapse
I understand that. I have a voip pbx server setup. I would like to use the minutes which are allotted to me each month. Using Hangouts doesn't help with that.
I appreciate the reply, I'm just confirming that there is an issue.
James62370 said:
I understand that. I have a voip pbx server setup. I would like to use the minutes which are allotted to me each month. Using Hangouts doesn't help with that.
I appreciate the reply, I'm just confirming that there is an issue.
Click to expand...
Click to collapse
R u calling over seas? Using hangouts with a google voice number, has unlimited calling between USA, Canada, and Mexico.
Unless you are running a call center I don't see the need for the pbx server setup anymore.
Using hangouts limits me to just my cell phone. All the extensions in my home are setup with voip.
have some problem too here is a work around for now. https://productforums.google.com/forum/#!topic/voice/7v4o62rCRfI;context-place=starred
T-Mobile - Note 4/5/Edge - Update to 5.1.1 - Error on outgoing calls with Google Voice by setarcoS Dec 1
ADD A REPLY
Original Post: I'm on a Samsung Note 4 that was just upgraded to 5.1.1, and now when I attempt to make outgoing calls, I get "call not sent" and the call automatically gets made with my regular carrier number. I am still able to send/receive text messages, and check on voicemail's.
I tried rebooting, clearing the app cache/data, removing the sim, changing networks and nothing - the same error "call not sent" keeps appearing.
I've been using google voice for many years now since invites went out and never had this issue when changing phones.
Need help figuring out what is going on.
Device: Samsung Note 4
OS: Android 5.1.1
Network: T-mobile network
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=
Devices affected: Note 4, Edge, Galaxy S5, Note 5
Status: Waiting for a fix.
Work around #1: Connect through Google Voice (via Sheelendra Singh)
Dial your GV number
Hit the asterisk (*) key when the GV greeting comes on (skip this if you set your phone to go directly to voicemail access)
Enter your PIN, then pound (#)
Press 2 to place a call
Enter the phone number followed by pound (#)
Work Around #2: Dial through Hangouts
On your Android device, open the Hangouts Dialer app .
Type the person's name or phone number, and select them from the search results. Or to dial a number, touch the dial pad icon Dial pad icon at the bottom of the screen. Then dial the phone number you'd like to call, and touch the phone icon .
Work Around #3: Dial through web browser on phone (via Nick the greek 123)
1. Go to Web browser on your phone
2. Go to https://voice.google.com and sign in
3. Use the dial key pad provided.
4. When you dial the number google voice will call you first from your google number, answer it to connect to the number you dialed.
Work Around #4: Force calls through (via Steven McDonnough)
1. GoogleVoice has to be set to "Always Ask"
2. You have to set "Power Button" to end calls (Settings -> Personalization -> Accessibility -> Answering and ending calls -> End calls by Pressing the Power key)
3. Once you place the call, immediately hit the POWER BUTTON THEN quickly hit "Use GV". That will end the direct dial from your phone AND enable the GoogleVoice dialer.
Things you can do to help:
Contact T-Mobile and help make them aware of what is going on.
- Ask to be transferred to "tech support department."
- Explain the issue and tell them there is already an existing ticket for this known issue.
For all who call support and they ask you to uninstall, reinstall, factory reset, clear cache, etc. Don't bother. It won't help. These are irrational, standard support scripts used when they don't nearly understand the cause nor the solution.
Log into https://voice.google.com and use the "Send Feedback" link at the bottom left of the page" to help make them aware of what is going on.
Contact Samsung support and help make them aware of what is going on.
If you contact T-Mobile, Samsung, or Google Voice, be sure to mention this thread:
For reference, the URL they need is: https://productforums.google.com/forum/#!msg/voice/7v4o62rCRfI/8E2xx0hEDAAJ
And this is the thread in particular: 7v4o62rCRfI/8E2xx0hEDAAJ
2015/12/05
PaulisHere contacted T-Mobile and filed a report regarding the issue. They recommended everyone with the same issue contact them and mention this reference number to add them to the ticket: 745440721951644352 (my t-mobile rep couldn't find the ticket as they are normally 10 digits long)
I contacted T-Mobile and they said they are working with Samsung and Google (Android OS I presume) and are hoping for a patch/fix within 7-10 business days.
2015/12/09
PaulisHere opened a new ticket # 14060725
I also have this problem. I don't like having to use the hangouts dialer, but, it's what I have to do for now.
I called Tmo biz class support and as expected they were useless and are pointing fingers at Samsung and GV.
I called Samsung support and as expected they were useless and are pointing fingers at GV.
Contacting Google's support is harder than shouting into a black hole.
Anyone else have any idea about this?
I notice that TEKXodus has the a new dialer that is video calling capable and Google voice works properly.

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