Help - I can't access my phone - Xperia SP Q&A, Help & Troubleshooting

I wanted to have a more secure phone so I thought it would be a good idea to encrypt it... wrong. I waited around 40 minutes for the device to fully encrypt then I went to decrypt my phone and it doesn't decrypt and instead just reboots and asks to be decrypted again. I have tried the sony update service, followed all the steps and when it tries to install the s1 bootloader it fails instantly.
I really need to access my phone >.<
Thank you,
Exiler18

You used flashtool aswell? It will fully reset and reflash your device but this will erase all data.

mrjraider said:
You used flashtool aswell? It will fully reset and reflash your device but this will erase all data.
Click to expand...
Click to collapse
I haven't yet and uhm I didnt make a backup of my files on my sony xperia so yeah Just got this phone a few days ago.

Well sorry to say reflash it with flashtool. See link below and under Sony Xperia SP threads

mrjraider said:
Well sorry to say reflash it with flashtool. See link below and under Sony Xperia SP threads
Click to expand...
Click to collapse
I installed flashtool but my phone doesn't event pop up on my computer and on the software

Okay....
Uhm what happens when you turn your phone on? (need to know some symptoms)

mrjraider said:
Okay....
Uhm what happens when you turn your phone on? (need to know some symptoms)
Click to expand...
Click to collapse
It literally just starts up like normal and then goes to decrypt your phone screen.

Okay this means it is not bricked but just stuck.
Turn off your phone and connect it into Flashmode (Plug in cable and hold power down untill you see a green led) to your computer.
If I'm right windows (I assume you are running windows) will start installing drivers. After that reboot computer and follow my tutorial again

Related

[Q] Sony Xperia T LT30P hard bricked?

Hi i have Xperia T which was fully working and my friend tries to make downgrade with Flashtool... i don't know exacly what he has done i'm trying to get it back alive but Setool didn't recognise the phone original update program also when i connect it to USB it is recognised by pc as Zeus Flash device on other computer as qualcoomm device any idea how i can unbrick it? i have to add pc recognise the phone without pushing any button with volume down or up is the same it is recognised also when i disconnect the battery when i tries to power it up nothing happens please help!!
biegan said:
Hi i have Xperia T which was fully working and my friend tries to make downgrade with Flashtool... i don't know exacly what he has done i'm trying to get it back alive but Setool didn't recognise the phone original update program also when i connect it to USB it is recognised by pc as Zeus Flash device on other computer as qualcoomm device any idea how i can unbrick it? i have to add pc recognise the phone without pushing any button with volume down or up is the same it is recognised also when i disconnect the battery when i tries to power it up nothing happens please help!!
Click to expand...
Click to collapse
calm down. Follow the instrctions in the third thread in the general section about how to recover froma soft brick. Its here
Follow those instructions and post here if you have any problems. Preferably with screen shots of what your PC/Phone is doing.
gregbradley said:
calm down. Follow the instrctions in the third thread in the general section about how to recover froma soft brick. Its here
Follow those instructions and post here if you have any problems. Preferably with screen shots of what your PC/Phone is doing.
Click to expand...
Click to collapse
I will describe what programs showing because i have polish version and maybe you can't understand them:
When i'm trying to connect to pc companion when pc recognise phone i'm geting message PC companion could not connect with device disconnect device and try again
When trying do sof/hard reset nothing happens
When trying to pull in fastboot or flash mode pc recognise phone always the same in conrtol panel ZEUS FLASH device pc also recognise in thisa mode without battery and without pushing any buttons but i'm not geting any led Green or blue only when i'm conecting charger or usb cable WITHOUT battery it blinks red ones
When i'm trying to flash with flashtool or original update service when program is on screen asking me to connect the device i plug usb pc recognising the phone (usb connected device sound) but program doesn't start to flash or even recognise
i have also setool when i'm trying to flash by setool when program is waiting for device connecting bar is moving on down side of window when i connect the phone it is stoping like it tries to connect but nothing happens....
i was thinking to try this but i have cheked battery voltage and it is 3,88 so i thing it is fully charged:
Here are the steps I took successfully revise my phone from soft brick.
Let the phone charge (long long time = 4+ hrs) on wall charger.
Red light on (constantly - not flashing) - charge until red light off (again very long time =16+ hrs)
Unplug from wall
Run flashtool from PC and run flash .111 until it asks to put phone in flashmode
While hold volumn down and plug in USB
Red light will be back on, after a few seconds - flash will run.
Unplug USB then power on - phone will boot and die (it's okay don't worry)
Charge the phone again - after a while (or let it charge full), you can now turn on the phone.
That is all ... Back and running.
GOOD Luck.
Timing = could be different from phone to phone - depends on battery of the phone before it dead.
please do you have any idea? for me it hangs in some kind of boot mode and i don't know how to kick it fromthis and reflash if any screens can help please tell me i will do them
biegan said:
I will describe what programs showing because i have polish version and maybe you can't understand them:
When i'm trying to connect to pc companion when pc recognise phone i'm geting message PC companion could not connect with device disconnect device and try again
When trying do sof/hard reset nothing happens
When trying to pull in fastboot or flash mode pc recognise phone always the same in conrtol panel ZEUS FLASH device pc also recognise in thisa mode without battery and without pushing any buttons but i'm not geting any led Green or blue only when i'm conecting charger or usb cable WITHOUT battery it blinks red ones
When i'm trying to flash with flashtool or original update service when program is on screen asking me to connect the device i plug usb pc recognising the phone (usb connected device sound) but program doesn't start to flash or even recognise
i have also setool when i'm trying to flash by setool when program is waiting for device connecting bar is moving on down side of window when i connect the phone it is stoping like it tries to connect but nothing happens....
i was thinking to try this but i have cheked battery voltage and it is 3,88 so i thing it is fully charged:
Here are the steps I took successfully revise my phone from soft brick.
Let the phone charge (long long time = 4+ hrs) on wall charger.
Red light on (constantly - not flashing) - charge until red light off (again very long time =16+ hrs)
Unplug from wall
Run flashtool from PC and run flash .111 until it asks to put phone in flashmode
While hold volumn down and plug in USB
Red light will be back on, after a few seconds - flash will run.
Unplug USB then power on - phone will boot and die (it's okay don't worry)
Charge the phone again - after a while (or let it charge full), you can now turn on the phone.
That is all ... Back and running.
GOOD Luck.
Timing = could be different from phone to phone - depends on battery of the phone before it dead.
please do you have any idea? for me it hangs in some kind of boot mode and i don't know how to kick it fromthis and reflash if any screens can help please tell me i will do them
Click to expand...
Click to collapse
I want to add when i'm trying to connect for example SE ARC it is recognised as SEMC Flash Device and all programs recognising it
biegan said:
I want to add when i'm trying to connect for example SE ARC it is recognised as SEMC Flash Device and all programs recognising it
Click to expand...
Click to collapse
I forgot to add when i'm doing test point to unlock for example ARC it is also recognised as ZEUS Flash so i thing it stays in some king of boot mode but there is no information in the net how to kick it out or even do jtag because i can doit also but i think it is not supported yet
You have an xperia T, then how can you connect the phone to the PC WITHOUT a battery? It is not removable in the Xperia T!
Have you flashed anything to the device before this happened?
EDIT
Run flashtool from PC and run flash .111 until it asks to put phone in flashmode
Click to expand...
Click to collapse
Which firmware is .111? I dont beleive there has ever been a .111 firmware for the T? Can you give me the post you found that in and the download link, thanks
gregbradley said:
You have an xperia T, then how can you connect the phone to the PC WITHOUT a battery? It is not removable in the Xperia T!
Have you flashed anything to the device before this happened?
EDIT
Which firmware is .111? I dont beleive there has ever been a .111 firmware for the T? Can you give me the post you found that in and the download link, thanks
Click to expand...
Click to collapse
i disassemble the back cover it's very simple the battery connector is on the flex cable i know what i'm talking if you want i can send pics i'am using flashifile LT30p_7.0.A.1.303_CH the most important think that no program is detecting the phone only pc recognising the phone
biegan said:
i disassemble the back cover it's very simple the battery connector is on the flex cable i know what i'm talking if you want i can send pics i'am using flashifile LT30p_7.0.A.1.303_CH the most important think that no program is detecting the phone only pc recognising the phone
Click to expand...
Click to collapse
OK,
Yes thats true but it sounds similar to a problem I have come across before. But this happened when someone flashed the S1 update on the TX instead of the T.
Have you unistalled evrything android/sdk/adb related from your computer and started again.
Also, you can try another machine.
Are you on win8? That has issues with drivers from Sony.
gregbradley said:
OK,
Yes thats true but it sounds similar to a problem I have come across before. But this happened when someone flashed the S1 update on the TX instead of the T.
Have you unistalled evrything android/sdk/adb related from your computer and started again.
Also, you can try another machine.
Are you on win8? That has issues with drivers from Sony.
Click to expand...
Click to collapse
Hi no i didn't try i always use XP for software problems with phones i don't knoiw exacly what he did with the phone you think when i try to do it on clean system should help? i tried on 2 computers and problem is the same i think to general problem is that computer recognising the phone like a ZEUS FLash not SEMC Flash device i think somehow he erase whole flash or write from other model and now i can't do anythink
biegan said:
Hi no i didn't try i always use XP for software problems with phones i don't knoiw exacly what he did with the phone you think when i try to do it on clean system should help? i tried on 2 computers and problem is the same i think to general problem is that computer recognising the phone like a ZEUS FLash not SEMC Flash device i think somehow he erase whole flash or write from other model and now i can't do anythink
Click to expand...
Click to collapse
Yes, it sounds like your friend has done something silly to the phone. Untill we know exactly what he did, and what he tried to flash we are just guessing...
gregbradley said:
Yes, it sounds like your friend has done something silly to the phone. Untill we know exactly what he did, and what he tried to flash we are just guessing...
Click to expand...
Click to collapse
All i know he told me he tries to downgrade the phone to make a root and he was using flashtool is there any other methods/programs which can flash lt30p? i have all service boxes like riff box setool but riff don't make it setool can't start flashing i don't know any testpoint or jtag?
biegan said:
All i know he told me he tries to downgrade the phone to make a root and he was using flashtool is there any other methods/programs which can flash lt30p? i have all service boxes like riff box setool but riff don't make it setool can't start flashing i don't know any testpoint or jtag?
Click to expand...
Click to collapse
I dont know where testpoint is on xperia T as we have never been down that road here.
Has he tried to use EMMA to flash something? That is meant only for unlocked bootloaders, maybe he has messed up with that, but I am onl guessing here and i cant really see why that would do anything to the boot...
Maybe he tried to flash it, dropped it, broke it, and thinks a software hack can help him....
gregbradley said:
I dont know where testpoint is on xperia T as we have never been down that road here.
Has he tried to use EMMA to flash something? That is meant only for unlocked bootloaders, maybe he has messed up with that, but I am onl guessing here and i cant really see why that would do anything to the boot...
Maybe he tried to flash it, dropped it, broke it, and thinks a software hack can help him....
Click to expand...
Click to collapse
No it is 100% software problem he is noob in this and all he told me he trried to root the phone but first he tried to downgrade it with flashtool but if flashtool doens't recognise the phone setool also do you think there is any other option?
biegan said:
No it is 100% software problem he is noob in this and all he told me he trried to root the phone but first he tried to downgrade it with flashtool but if flashtool doens't recognise the phone setool also do you think there is any other option?
Click to expand...
Click to collapse
Not that I know of. Bin4ry is someone who has experience with setool and may be able to help. Try PM'ing him.
Sorry I couldnt be of much more use.
gregbradley said:
Not that I know of. Bin4ry is someone who has experience with setool and may be able to help. Try PM'ing him.
Sorry I couldnt be of much more use.
Click to expand...
Click to collapse
Thanks bro anyway for your help!!
any update about your device...
i have exactly same problem as you mentioned but my device is Xperia V (LT25i)....
waiting for your reply. please do update.
I also had the same problem, my cell phone xperia v. .. please help me .... What can I do now?
bambox said:
I also had the same problem, my cell phone xperia v. .. please help me .... What can I do now?
Click to expand...
Click to collapse
what have you already done to try and fix it?
What did you do to make it not work?
What are the symptoms of your phone?
gregbradley said:
what have you already done to try and fix it?
What did you do to make it not work?
What are the symptoms of your phone?
Click to expand...
Click to collapse
a week ago I upgraded to 4.1.2, and using kernel vKernel_Xperia_V_1.2.5
after 1 week of use, I reboot my xperia v, but do not want to live anymore, Charging not respont, could not power on, flsahmode and fasbootmode.
my xperia v die, but still 70% battery.
on my pc not detect (only ZEUS FLASH DEVICE)
bambox said:
a week ago I upgraded to 4.1.2, and using kernel vKernel_Xperia_V_1.2.5
after 1 week of use, I reboot my xperia v, but do not want to live anymore, Charging not respont, could not power on, flsahmode and fasbootmode.
my xperia v die, but still 70% battery.
on my pc not detect (only ZEUS FLASH DEVICE)
Click to expand...
Click to collapse
put it on charge for 24 hours and leave it alone.
after the 24 hours turn it on.

[Q] Xperia V Possible Bricked HELLLPPPPP!

Hey people!i need help here!i have an xperia v with bootloader unlocked and last day i flashed an img kernel of cyanogenmod with flashify...all worked good until reboot...when i pressed reboot my phone didn't started anymore.when i try to power up nothing happens no leds no fastboot nothing!what can i do to fix it????please help
sash89 said:
Hey people!i need help here!i have an xperia v with bootloader unlocked and last day i flashed an img kernel of cyanogenmod with flashify...all worked good until reboot...when i pressed reboot my phone didn't started anymore.when i try to power up nothing happens no leds no fastboot nothing!what can i do to fix it????please help
Click to expand...
Click to collapse
Ooops.
Leave the phone off, connect it in fastboot mode (I know you said it did not work, but that might just be the LED, please try it again) and then run this
Code:
fastboot devices
and tell me what it says
Xperia v brick
gregbradley said:
Ooops.
Leave the phone off, connect it in fastboot mode (I know you said it did not work, but that might just be the LED, please try it again) and then run this
Code:
fastboot devices
and tell me what it says
Click to expand...
Click to collapse
no the phone doesnt connect in fastboot mode it shows no led nothing i only see in device manager that there is a
QHSUSB_DLOAD device wich i think is the processor...so what can i do man?and in device manager i see connected qualcomm hs-usb qdloader 9008 (com8)
did you try what I said?
hello greg, hows the z1, hope you enjoy it
thanks for your many many support to all questions here, hope it wasnt that frustrated when people not tried out what you suggested :silly:
to sash89: you unlocked bootloader, and flashed an cm img kernel? that let me comes to another question. you flashed that kernel above a stock rom, or you flashed CM ROM also?
Hi
The Z1 is great, I recommend it.
Yes, it does help if people try things you suggest.
brick
gregbradley said:
did you try what I said?
Click to expand...
Click to collapse
but where i must enter that code?in cmd?or where?
yes, open up a command window where you have adb and fastboot installed on your PC.
If you do not have them installed then download and install this
minimal_adb_fastboot_v1.1.3_setup.exe - 2.12 MB
brick
gregbradley said:
yes, open up a command window where you have adb and fastboot installed on your PC.
If you do not have them installed then download and install this
minimal_adb_fastboot_v1.1.3_setup.exe - 2.12 MB
Click to expand...
Click to collapse
nothing hapened man...it may be a hard brick???if yes what can i do?
sash89 said:
nothing hapened man...it may be a hard brick???if yes what can i do?
Click to expand...
Click to collapse
By definition a hard brick is not recoverable.
OK, try this.
Code:
adb devices
and tell me what that says.
Also, download and install flashtool from the first thread in the dev section. Open the driver folder from the installation path and run drivers.exe. Choose flashmode, fastboot and TX drivers.
Then run flashtool and attach the phone, disconnect and try attaching in flashmode, disconnect and try to attach in fastboot. Then copy and paste the output from flashtool here.
One final thing, try to attach again in flashmode but this time do this.
Press and hold volume up, attach USB cable, keep pressing volume up and now press the power button. Hold both buttons for 10 seconds or until the green LED comes on. Tell me what happens.
brick
gregbradley said:
By definition a hard brick is not recoverable.
OK, try this.
Code:
adb devices
and tell me what that says.
Also, download and install flashtool from the first thread in the dev section. Open the driver folder from the installation path and run drivers.exe. Choose flashmode, fastboot and TX drivers.
Then run flashtool and attach the phone, disconnect and try attaching in flashmode, disconnect and try to attach in fastboot. Then copy and paste the output from flashtool here.
One final thing, try to attach again in flashmode but this time do this.
Press and hold volume up, attach USB cable, keep pressing volume up and now press the power button. Hold both buttons for 10 seconds or until the green LED comes on. Tell me what happens.
Click to expand...
Click to collapse
nothing happens man...no leds showing up no connection to pc...only this is showing up on device manager when i connect phone to pc qualcomm hs-usb qdloader 9008 com8
This is not looking good for you.
Try this link
or this google search
but I have not heard of good things with phones that want that driver. Best of luck and hopefully someone can come up with a solution
sash89 said:
Hey people!i need help here!i have an xperia v with bootloader unlocked and last day i flashed an img kernel of cyanogenmod with flashify...all worked good until reboot...when i pressed reboot my phone didn't started anymore.when i try to power up nothing happens no leds no fastboot nothing!what can i do to fix it????please help
Click to expand...
Click to collapse
Try SUS bro..
http://forum.xda-developers.com/showthread.php?p=45965388
Sent from my C6602 using xda premium
YudiA1 said:
Try SUS bro..
http://forum.xda-developers.com/showthread.php?p=45965388
Sent from my C6602 using xda premium
Click to expand...
Click to collapse
He cannot connect in flashmode, so that wont work, he will have to solve the connection problem before repairing the OS
brick
gregbradley said:
He cannot connect in flashmode, so that wont work, he will have to solve the connection problem before repairing the OS
Click to expand...
Click to collapse
so may i send it to warranty?what are your suggestions guys?
sash89 said:
so may i send it to warranty?what are your suggestions guys?
Click to expand...
Click to collapse
Your warrenty is void because you unlocked the bootloader.
oh one more thought from me. you sure your battery wasnt gone empty while you did flashing stuff?
happened to me one time, restored backup and battery gone empty while in the process. it looked dead too for some time, but wasnt.
brick
immerblind said:
oh one more thought from me. you sure your battery wasnt gone empty while you did flashing stuff?
happened to me one time, restored backup and battery gone empty while in the process. it looked dead too for some time, but wasnt.
Click to expand...
Click to collapse
and what is this meaning man?my battery was something like 18 percent when i flashed...so may the battery be broken?anyway when i put the phone into charge without battery red led flashes for one time...what this means?
when you put charger in, is it loading the battery the usual way like it did before you broke your handy?
also you not answered one of my previous posts, you flashed the CM kernel without flashing any CM rom. you on stock sony rom or on cm when mistake happens?
immerblind said:
when you put charger in, is it loading the battery the usual way like it did before you broke your handy?
also you not answered one of my previous posts, you flashed the CM kernel without flashing any CM rom. you on stock sony rom or on cm when mistake happens?[/QUOTEi was on stock rom man
Click to expand...
Click to collapse

xperia sp mode qhsusb_dload

hi all just today and installed the official rom of sony 4.3 for my sp with boot loader debloqueado and root, I wanted to delete all the **** of the sd and e removed and hit the mobile black screen and you can not turn not enter mode fastboot or anything I connect it to pc and recognized as qhsusb_dload just install the driver and flashtool is not recognizing pc companion does not, I need your help please!
pd. payment assistance
ibiza22 said:
hi all just today and installed the official rom of sony 4.3 for my sp with boot loader debloqueado and root, I wanted to delete all the **** of the sd and e removed and hit the mobile black screen and you can not turn not enter mode fastboot or anything I connect it to pc and recognized as qhsusb_dload just install the driver and flashtool is not recognizing pc companion does not, I need your help please!
pd. payment assistance
Click to expand...
Click to collapse
So your phone just got bricked just like me....
Send it to service center, its only option since you cant enter flashmode or fastboot
vipseifer said:
So your phone just got bricked just like me....
Send it to service center, its only option since you cant enter flashmode or fastboot
Click to expand...
Click to collapse
hello. you have the same problem? I can only send it for service? enter warranty?
Bootloader was unlocked and you wanted to format the internal and external SD to start fresh I suppose?
mrjraider said:
Bootloader was unlocked and you wanted to format the internal and external SD to start fresh I suppose?
Click to expand...
Click to collapse
if exactly that. but I have open bootloader. I wanted to leave everything clean, you know how I can repair my brick?
So bootloader is still locked? (I cant get the answer out of your comments sorry) and to try and fix it is by Flashing a 266 ftf file via Flashtool see my tutorial in my signature
mrjraider said:
So bootloader is still locked? (I cant get the answer out of your comments sorry) and to try and fix it is by Flashing a 266 ftf file via Flashtool see my tutorial in my signature
Click to expand...
Click to collapse
Hello, I am Spanish and I use translator. my xperia has the open bootloader. no any led lights or anything, does not vibrate when reset button squeezed back. the pc recognizes it as qhsusb_dload not pccompanion flashtool recognize or does not go into flash mode or anything I can do? I need help, reward anybody who helps me.
You could try this on another computer... Perhaps it will help.
mrjraider said:
You could try this on another computer... Perhaps it will help.
Click to expand...
Click to collapse
I've tried on two pc, both with windows 7, one 32 bit and one 64 bit.
* neither recognizes my mobile qhsusb_dload only mode. pccompanion and flashtool does not recognize it either. means that if I use the windows xp computer will recognize it?
the mobile does not turn any LED or vibrate or anything this full brick
mrjraider said:
You could try this on another computer... Perhaps it will help.
Click to expand...
Click to collapse
His phone just bricked like mine i guess, no led, no vibration, buttons dont work. So just have to send to service.
vipseifer said:
His phone just bricked like mine i guess, no led, no vibration, buttons dont work. So just have to send to service.
Click to expand...
Click to collapse
hello if the mobil before dying day, I guarantee you opened the bootloader.tiene?
warranty covers my **** with open boot loader?...
vipseifer said:
His phone just bricked like mine i guess, no led, no vibration, buttons dont work. So just have to send to service.
Click to expand...
Click to collapse
Hello, I have taken the phone service at the end of saber week if covered by warranty.
win!!!
hi all. and today I received my xperia sp arranged. the technical service will change the motherboard on the phone and totally free warranty covered it

Need Help.

My sony xperia z will not power on anymore. If i connect it to a charger, it shows the sony logo and keeps restarting. When i connect it to my computer not much happens. SUS can detect it and i tried updating it, it downloads and installs and tells me to restart my phone but still nothing happens and the same thing as before happens when i connect it with a charger.Sony PC Companion app does not detect the phone.
So i tried flashing with xperia flasher and i downloaded a 4.3 stock rom, flashed it but then at the end it says usb debugging mode must be enabled but i do not think its enabled, nor can i check since my phone does not power on.
Please Help!!!
HPTL7 said:
My sony xperia z will not power on anymore. If i connect it to a charger, it shows the sony logo and keeps restarting. When i connect it to my computer not much happens. SUS can detect it and i tried updating it, it downloads and installs and tells me to restart my phone but still nothing happens and the same thing as before happens when i connect it with a charger.
So i tried flashing with xperia flasher and i downloaded a 4.3 stock rom, flashed it but then at the end it says usb debugging mode must be enabled but i do not think its enabled, nor can i check since my phone does not power on.
Please Help!!!
Click to expand...
Click to collapse
Hi, was it a stock rom on it before this issue occured?
gaza1994 said:
Hi, was it a stock rom on it before this issue occured?
Click to expand...
Click to collapse
Yes. Stock rom and also never been rooted.
bump
HPTL7 said:
Yes. Stock rom and also never been rooted.
Click to expand...
Click to collapse
Did you try to hard reset it? Try to press power and vol up.
What to you mean with xperia flasher? Download a .ftf file and use flashtool
St.Jimmy90 said:
Did you try to hard reset it? Try to press power and vol up.
What to you mean with xperia flasher? Download a .ftf file and use flashtool
Click to expand...
Click to collapse
sorry meant FlashTool. i did flash and it completed it successfully but when i tried powering on, nothing happend. so i connected to charger and the sony logo loop restart happen again. it said at the end of flashing that usb debugging must be enabled so i think that may be the problem why it did not work.
I have tried hard reset. It vibrates once, pauses and then vibrates 3 times and then nothing.
HPTL7 said:
sorry meant FlashTool. i did flash and it completed it successfully but when i tried powering on, nothing happend. so i connected to charger and the sony logo loop restart happen again. it said at the end of flashing that usb debugging must be enabled so i think that may be the problem why it did not work.
I have tried hard reset. It vibrates once, pauses and then vibrates 3 times and then nothing.
Click to expand...
Click to collapse
What if you open pcc, select repair phone and follow the steps on screen? (your phone has to be powered off)
St.Jimmy90 said:
What if you open pcc, select repair phone and follow the steps on screen? (your phone has to be powered off)
Click to expand...
Click to collapse
Thanks for the reply but as stated earlier in my first post, i said that pc companion does not detect my phone.
HPTL7 said:
Thanks for the reply but as stated earlier in my first post, i said that pc companion does not detect my phone.
Click to expand...
Click to collapse
I know, but I wasn't sure if you tried it with the repair method. If you just plug your phone in to the pc, it won't recognize it. But when you use the repair method, pcc tells you to power off the phone, and bring it into flashmode
St.Jimmy90 said:
I know, but I wasn't sure if you tried it with the repair method. If you just plug your phone in to the pc, it won't recognize it. But when you use the repair method, pcc tells you to power off the phone, and bring it into flashmode
Click to expand...
Click to collapse
when i do it pcc tells me to connect a phone.
HPTL7 said:
when i do it pcc tells me to connect a phone.
Click to expand...
Click to collapse
When I open up pcc and select "Support Zone" - "phone / tablet software update" - "repair phone" it'll ask what phone you have, then you select it, it will download the firmware and ask you to power off the phone and plug it in while holding vol up
St.Jimmy90 said:
When I open up pcc and select "Support Zone" - "phone / tablet software update" - "repair phone" it'll ask what phone you have, then you select it, it will download the firmware and ask you to power off the phone and plug it in while holding vol up
Click to expand...
Click to collapse
Sorry my bad. You were right.
However i don't think i had a repair option. It is currently downloading a firmware i think.
I'll keep you updated.
Thanks a lot.
HPTL7 said:
Sorry my bad. You were right.
However i don't think i had a repair option. It is currently downloading a firmware i think.
I'll keep you updated.
Thanks a lot.
Click to expand...
Click to collapse
No worries, if this doesn't work try again with flashtool, and select everything at wipe
St.Jimmy90 said:
No worries, if this doesn't work try again with flashtool, and select everything at wipe
Click to expand...
Click to collapse
It did not work.
How do i try that repair thing you mentioned?
HPTL7 said:
It did not work.
How do i try that repair thing you mentioned?
Click to expand...
Click to collapse
nvm, found out how to do it. Completed it but it still does not work.
Is it cause i need at least 50% battery? If so, is there any way of doing so? because if i connect to wall charger it does the sony logo restart loop and when i connect to pc it goes in mtp mode.
HPTL7 said:
nvm, found out how to do it. Completed it but it still does not work.
Is it cause i need at least 50% battery? If so, is there any way of doing so? because if i connect to wall charger it does the sony logo restart loop and when i connect to pc it goes in mtp mode.
Click to expand...
Click to collapse
I don't think it's because of your battery level..... I'm sorry, but I can't help you on that....
I think you have to send it to sony for repair. As long as you haven't modified anything on your phone they should repair it
Edit: Before you send it to sony, try their chat, sometimes they can help
Your bootloader is unlocked? And have you tried flashing ftf using flashtool?
Sent from my C6603 using Tapatalk
pjgowtham said:
Your bootloader is unlocked? And have you tried flashing ftf using flashtool?
Sent from my C6603 using Tapatalk
Click to expand...
Click to collapse
I am not sure whether my bootloader is unlocked or not. is there anyway i can check?
HPTL7 said:
I am not sure whether my bootloader is unlocked or not. is there anyway i can check?
Click to expand...
Click to collapse
If you dont know bootloader unlock, its most probably its locked. Grab an ftf and flash with flashtool. Usually update service works.
Sent from my C6603 using Tapatalk
I have done that before so that means it should be unlocked.
Now what do i do?

Xperia Z bootloop

Hello all i need help my xperia z (c6602) have bootloop issue, i have try many metode but failed
1.soft/hard reset
Soft reset (up+power vibrate once) work
Hard reset (up+power vibrate 3x) work
But phone still bootloop
2. Sony Companion
Device connect but SC cant detect phone model, just "sony phone/tablet", i try to update but stuck from connect device, from wizard menu phone need to remove battery :/,
3. SUS
I dont get any problem , SUS download firmvare and install but after finish my phone still bootloop :/
4. FlashTool
Flashmode (Down+power) work , led blink red/green
I try flash stock rom .101 generic India version, finish but still bootloop
Note: before flash i need to always install driver, or i will get error loader.sin, i dont understand why i need to "always" install driver
5.install recovery (CWM)
My phone unlocked bootloader, fastboot mode (UP+power led blue) work, install doomkernel v22, get boot logo but can't boot to recovery (can't get purple led) phone always reboot
Now i just charge my phone (always reboot), coz i think battery level is low but i not sure
shiryunaga said:
Hello all i need help my xperia z (c6602) have bootloop issue, i have try many metode but failed
1.soft/hard reset
Soft reset (up+power vibrate once) work
Hard reset (up+power vibrate 3x) work
But phone still bootloop
2. Sony Companion
Device connect but SC cant detect phone model, just "sony phone/tablet", i try to update but stuck from connect device, from wizard menu phone need to remove battery :/,
3. SUS
I dont get any problem , SUS download firmvare and install but after finish my phone still bootloop :/
4. FlashTool
Flashmode (Down+power) work , led blink red/green
I try flash stock rom .101 generic India version, finish but still bootloop
Note: before flash i need to always install driver, or i will get error loader.sin, i dont understand why i need to "always" install driver
5.install recovery (CWM)
My phone unlocked bootloader, fastboot mode (UP+power led blue) work, install doomkernel v22, get boot logo but can't boot to recovery (can't get purple led) phone always reboot
Now i just charge my phone (always reboot), coz i think battery level is low but i not sure
Click to expand...
Click to collapse
Are you fine with all data erased?
If yes let me know.will guide you :good:
androidtweaker1 said:
Are you fine with all data erased?
If yes let me know.will guide you :good:
Click to expand...
Click to collapse
Yes, can u help me thx
What did u do to get in bootloop?
Pablosch23 said:
What did u do to get in bootloop?
Click to expand...
Click to collapse
Power not working, need wall charger to power my phone, after sony logo my phone reboot, cant boot to recovery too
shiryunaga said:
Power not working, need wall charger to power my phone, after sony logo my phone reboot, cant boot to recovery too
Click to expand...
Click to collapse
After flashing doomkernel you stuck in to the bootloop?
Reinstall flashtool and the drivers and try it again.
Just for your information: SUS and PCC method won't work because the unlocked bootloader. You can just use EMMA and flashtool to repair your XZ now.
androidtweaker1 said:
Are you fine with all data erased?
If yes let me know.will guide you :good:
Click to expand...
Click to collapse
Follow this guide to bring your phone back to life :highfive:
http://techglen.com/2014/05/23/upda...-c6616-to-4-4-2-kitkat-10-5-a-0-230-firmware/
let me know if you need any help
androidtweaker1 said:
let me know if you need any help
Click to expand...
Click to collapse
When flash rom, phone always disconnect and reboot, but still process flashing until finish, maybe my baterry below 50%
Any idea how to solve this problem thx
shiryunaga said:
When flash rom, phone always disconnect and reboot, but still process flashing until finish, maybe my baterry below 50%
Any idea how to solve this problem thx
Click to expand...
Click to collapse
Is your boot loader unlocked,
have you enabled usb debugging and install from unknown sources?
androidtweaker1 said:
Is your boot loader unlocked,
have you enabled usb debugging and install from unknown sources?
Click to expand...
Click to collapse
My phone cant up without wall charger, there are any metode to change that setting from flash/fastboot mode ?
shiryunaga said:
My phone cant up without wall charger, there are any metode to change that setting from flash/fastboot mode ?
Click to expand...
Click to collapse
Which rom are you using
androidtweaker1 said:
Is your boot loader unlocked,
have you enabled usb debugging and install from unknown sources?
Click to expand...
Click to collapse
Flashtool doesn't require any of those things to flash FTF files, just FYI.
Sent from my C6603 using Tapatalk
kingvortex said:
Flashtool doesn't require any of those things to flash FTF files, just FYI.
Sent from my C6603 using Tapatalk
Click to expand...
Click to collapse
Wanted to know what was the root cause of his boot loop
androidtweaker1 said:
Wanted to know what was the root cause of his boot loop
Click to expand...
Click to collapse
You were replying to a post that concerned Flashtool failing to flash, so by logic I assumed that your question concerned that only.
Anyway, no need for the sarcasm with the rolleyes emoji. There was no malice in my post. I was simply passing on information that you may find useful in future.
Sent from my C6603 using Tapatalk
kingvortex said:
You were replying to a post that concerned Flashtool failing to flash, so by logic I assumed that your question concerned that only.
Anyway, no need for the sarcasm with the rolleyes emoji. There was no malice in my post. I was simply passing on information that you may find useful in future.
Sent from my C6603 using Tapatalk
Click to expand...
Click to collapse
:highfive:

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