[Q] Screen problems - Galaxy S III Mini Q&A, Help & Troubleshooting

Hello everyone.
I have an S3 mini and screen has been changed under warranty. The screen started to not respond to touch and only restarting the phone to get it working again.
But the screen is already with the same problem and this time is even worse. The problem remains on screens or it can be a problem on board or something like that?
Does anyone has this problem?
Thanks in advance.

pajocos said:
Hello everyone.
I have an S3 mini and screen has been changed under warranty. The screen started to not respond to touch and only restarting the phone to get it working again.
But the screen is already with the same problem and this time is even worse. The problem remains on screens or it can be a problem on board or something like that?
Does anyone has this problem?
Thanks in advance.
Click to expand...
Click to collapse
Give it back and demand a new one. :good:

jstath1972 said:
Give it back and demand a new one. :good:
Click to expand...
Click to collapse
I guess i'm going to do that... because this isn't just normal. I have this phone for a year and is the second screen with problems. I'm going to the third... just LOOOL. but if more people can leave feedback I will be very thankful :laugh:
(and sorry for bad english)

Related

Green tint all over screen!

Hey there,
This morning when i turned on my Note the screen had a green tint! I can see and read everything but it 's all greenisch..
Help!
Mazzie
Sent from my GT-N7000 using xda premium
2nd thread, search please before posting. Also check out the movie the grinch.
turn off your powersaving apps and change your screen settings powersaving mode.
Please can you attach a photo? We can't tell you if its a hardware problem, energy save config or a kind of bug. When you turn on your phone, the green tint is still in the bootscreen? or just when the phone powers on completly?. We need more info please! Good luck! Sorry my bad english!
__________________________________________________
Greetings from Argentina!
baz77 said:
2nd thread, search please before posting. Also check out the movie the grinch.
turn off your powersaving apps and change your screen settings powersaving mode.
Click to expand...
Click to collapse
Trying to be funny doesn't help in any way...........
I'm here for a long time already and i know how to behave. I tried everything also screen settings etc. bla bla bla
Posting in several places could give more answers. Thnks.
Mazzie
galaxynote2 said:
Please can you attach a photo? We can't tell you if its a hardware problem, energy save config or a kind of bug. When you turn on your phone, the green tint is still in the bootscreen? or just when the phone powers on completly?. We need more info please! Good luck! Sorry my bad english!
__________________________________________________
Greetings from Argentina!
Click to expand...
Click to collapse
When i turn on my Note its directly there !! The word Samsung is displayed in green . On homescreen sometimes the tint is all over and sometimeson the background......
Some screenshots attatched !! Crazy thing is dat when i check the screenshots they are good.......No green whatsoever !! I also made one of the settings with my webcam , see the difference.
Mazzie
mazzie66 said:
Trying to be funny doesn't help in any way...........
I'm here for a long time already and i know how to behave. I tried everything also screen settings etc. bla bla bla
Posting in several places could give more answers. Thnks.
Mazzie
Click to expand...
Click to collapse
well then you wasted my time by not telling you already did that... be full in what have tried, then you will get best help.
On that note, you seem authentic in not being able to figure things out.
tried a different kernel/ rom?
Is that tablet mode?
You running your phone with custom stuff and havent tried a clean situation to eliminate hardware issues?
baz77 said:
tried a differrnt kernel/ rom? Is that tablet mode?
Click to expand...
Click to collapse
Tried a couple of Roms/kernels. All the same. This Rom is Dpi 213 so this is Tablet mode yes.
Mazzie
mazzie66 said:
Tried a couple of Roms/kernels. All the same. This Rom is Dpi 213 so this is Tablet mode yes.
Mazzie
Click to expand...
Click to collapse
bummer for you,
ok then I guess you have a hardware issue. See if its a warrantee covered. If its hardware issue not caused by your experimentation that is.
mazzie66 said:
Tried a couple of Roms/kernels. All the same. This Rom is Dpi 213 so this is Tablet mode yes.
Mazzie
Click to expand...
Click to collapse
is the word Galaxy note also displayed in green when you first turn on the phone?
the galaxy note moniker is part of the bootloader ,the samsung moniker is part of the kernel and the OS.
if you get a clean Galaxy note splash screen then maybe there is hope ,but if not then I think that confirms it's a hardware thing.
best of luck.
MR.change said:
is the word Galaxy note also displayed in green when you first turn on the phone?
the galaxy note moniker is part of the bootloader ,the samsung moniker is part of the kernel and the OS.
if you get a clean Galaxy note splash screen then maybe there is hope ,but if not then I think that confirms it's a hardware thing.
best of luck.
Click to expand...
Click to collapse
It's green from start on......Samsung Galaxy Note !! So i guess hardware faillure. But so strange that we never heard about it !
Will go to shop on Monday ......but first should I bring it down to Stock Rom or would they find out anayway that I'm a Flashaholic? :laugh:
All of you thnxs for the help,
Mazzie
no problem, hope its a quick cheap fix for ya
mazzie66 said:
It's green from start on......Samsung Galaxy Note !! So i guess hardware faillure. But so strange that we never heard about it !
Will go to shop on Monday ......but first should I bring it down to Stock Rom or would they find out anayway that I'm a Flashaholic? :laugh:
All of you thnxs for the help,
Mazzie
Click to expand...
Click to collapse
I guess you know but just to be sure...you really should bring it back to stock rom and kernel first and check your binary counter. Otherwise you won't have any warranty.
My note became awfull yellowish over time and 'luckily' also had a heavy burn in problem. Send the device in 'as stock' and my screen was replaced under warranty without questions.
btw. my experience with the Sammy service center was good, received the device back within a week.
S'pose you don't like Shrek to huh.....oeps...sorry...couldn't resist.....
Good news,
My screen is going to be replaced under warranty without questions!! They took a look at my Note and said : Oh we have to replace the screen.........that simple!!
Hope to have it done on thursday. After that it's happy flashing again.:laugh:
Mazzie
Guy's thanks fot the support. The Hulk loves you'all and so does the Grinch........:silly:
mazzie66 said:
Good news,
My screen is going to be replaced under warranty without questions!! They took a look at my Note and said : Oh we have to replace the screen.........that simple!!
Hope to have it done on thursday. After that it's happy flashing again.:laugh:
Mazzie
Guy's thanks fot the support. The Hulk loves you'all and so does the Grinch........:silly:
Click to expand...
Click to collapse
I'm all clear again . Whitin 15 min. my screen was replaced and that same night i flashed the succer back to it's "normal"state !!!
Custom Rom r superrrrrr
Happy Flashing
good service example, you went straight to Samsung service centre?
definitely an LCD issue. You know its not the rom when it's green before the rom starts. And since the screen shot is digital, it won't show you green if it's the LCD.
Sent from my SAMSUNG-SGH-I717 using xda app-developers app

Touchscreen problem

Hello again friends,
So,after a while of asking and comparing devices,I finally got My Z1 yesterday,but guess what?I found out that it has the touchscreen problem!I realized it after doing the test..now I dont know if it can be fixed by some software or something or if I must return it to the store and wait a loooong time till they bring me another one which will probably have the same problem |-(
What can I do?any thoughts?
Please man, use the search button, we have A LOT of posts about this problem, we have a possible solution for it, just serach on the forum and you will find.....
ghostman2 said:
Please man, use the search button, we have A LOT of posts about this problem, we have a possible solution for it, just serach on the forum and you will find.....
Click to expand...
Click to collapse
I've seen a few threads about it and in all of them everybody were asking,didnt quite see a solution..I would appreciate it if you can give me a hand,if not,then Thank you anyway
Ok, some questions, On the box of your phone is write "Made in Brazil"? If you put your phone on a flat surface, wait 30 sec and try to scroll a page it will fail? When you are playing a game and the phone is hot your touch fails? If yes you have a hardware problem, ask for a replacement, i had to change my phone 3 times until find a working one, my other 2 Z1 was made in Brazil, now the working one is made in China, some people with the China one have this problem too, but is rare. The Brazilian version is having an assembly problem, causing bad contact, if this is your case change the phone.
ghostman2 said:
Ok, some questions, On the box of your phone is write "Made in Brazil"? If you put your phone on a flat surface, wait 30 sec and try to scroll a page it will fail? When you are playing a game and the phone is hot your touch fails? If yes you have a hardware problem, ask for a replacement, i had to change my phone 3 times until find a working one, my other 2 Z1 was made in Brazil, now the working one is made in China, some people with the China one have this problem too, but is rare. The Brazilian version is having an assembly problem, causing bad contact, if this is your case change the phone.
Click to expand...
Click to collapse
made in china also have this problem. :crying:
ghostman2 said:
Ok, some questions, On the box of your phone is write "Made in Brazil"? If you put your phone on a flat surface, wait 30 sec and try to scroll a page it will fail? When you are playing a game and the phone is hot your touch fails? If yes you have a hardware problem, ask for a replacement, i had to change my phone 3 times until find a working one, my other 2 Z1 was made in Brazil, now the working one is made in China, some people with the China one have this problem too, but is rare. The Brazilian version is having an assembly problem, causing bad contact, if this is your case change the phone.
Click to expand...
Click to collapse
Thanks man for the follow up
To answer your Q,my phone is made in china,tried putting it on a flat surface waited 3os and i was able to scroll down without a problem,as for gaming,I still didnt do that i only got the phone yesterday
MakaMika said:
Thanks man for the follow up
To answer your Q,my phone is made in china,tried putting it on a flat surface waited 3os and i was able to scroll down without a problem,as for gaming,I still didnt do that i only got the phone yesterday
Click to expand...
Click to collapse
Ok, make a try with games and see if the problem will appears, i recommend you to do the following, pick a camera and record the problem when it appears, then take to store and change the phone, BUT before you go out test if the problem will come on the new phone, that was what i did, i stayed 3 hour inside the store testing
@MakaMika Sorry to say but you can join us here http://forum.xda-developers.com/showthread.php?t=2540950
Anyway, still some chance to fix this touch screen problems with a software, a good new FW which we wait for it but I will not wait until that and I will send the phone back to the store when you bought it a tell them to fix it or replace with a new device, like I did. The phone still under warranty and should be issues free and it's not so you have the rights to send it back. Sony Service will decide if repair or replace.
3 hours???LOOL I guess i ll try the gaming test,what game do you recomand to heat up the phone quickly?
MakaMika said:
3 hours???LOOL I guess i ll try the gaming test,what game do you recomand to heat up the phone quickly?
Click to expand...
Click to collapse
Dead Trigger 2, 10 minutes of gaming, or 2 missions the problem appeared for me
eclyptos said:
@MakaMika Sorry to say but you can join us here http://forum.xda-developers.com/showthread.php?t=2540950
Anyway, still some chance to fix this touch screen problems with a software, a good new FW which we wait for it but I will not wait until that and I will send the phone back to the store when you bought it a tell them to fix it or replace with a new device, like I did. The phone still under warranty and should be issues free and it's not so you have the rights to send it back. Sony Service will decide if repair or replace.
Click to expand...
Click to collapse
Yo eclyptos, have you checked the sony forums? one of the mods replied that a software fix that will cure our ****ty problem will be released in the next update. Cross fingers for that.
My problem occurs even when browsing pictures, swiping in the pattern lock and gaming especially Shooting games like CK2
brapicoco said:
Yo eclyptos, have you checked the sony forums? one of the mods replied that a software fix that will cure our ****ty problem will be released in the next update. Cross fingers for that.
My problem occurs even when browsing pictures, swiping in the pattern lock and gaming especially Shooting games like CK2
Click to expand...
Click to collapse
Is that for sure dude?but what if it is a hardware issue?
MakaMika said:
Is that for sure dude?but what if it is a hardware issue?
Click to expand...
Click to collapse
This hardware issues can be managed via software that is why we wait for that FW. BTW we are not sure when and how and if it's hardware or software related but new FW should definitely help. They are aware about this issues and they point the FW in that way to fix it.
eclyptos said:
This hardware issues can be managed via software that is why we wait for that FW. BTW we are not sure when and how and if it's hardware or software related but new FW should definitely help. They are aware about this issues and they point the FW in that way to fix it.
Click to expand...
Click to collapse
Hmmm,I see.You know im really confused now
MakaMika said:
Hmmm,I see.You know im really confused now
Click to expand...
Click to collapse
Me too. I try to clarified, Sony never confirmed it's a hardware problem of they touch screen. People has different Touch Screen issues, someone when touch the aluminium frame the Touch Screen start working well again, someone else don't have that but have problem scrolling pages or opening the phone with pattern even if they touch the aluminium frame or not. So here is the confusion, who have to touch the aluminium frame to let working the Touch Screen saying it's a hardware related (kind of wrong phone sealing) and others who have the problem even when touching the aluminium frame or not saying it's a software related. Many said also after the update to 4.3 the touch screen get worse, like mine. Now do you understand the confusion? Many send the phones back via warranty, many waiting for a FW pointed to fix this issues. Developers are aware about this Touch Screen problem so they try to fix it, even if seems hardware related, with the release of the new updated FW .114, .124 or 136, who know?
Yes,I get you.mine works well when touching the aluminum frame.I guess after all i should return it,didnt even enjoy the few days of having it
Are you sure that a hardware problem can be solved with software update? I mean, i know that software can turn around some issues, but this is not certain
ffp. said:
Are you sure that a hardware problem can be solved with software update? I mean, i know that software can turn around some issues, but this is not certain
Click to expand...
Click to collapse
Exactly, we don't know this yet. We have to wait for a new FW pointed to fix this problem. If they do it's a software issue.
---------- Post added at 04:59 PM ---------- Previous post was at 04:09 PM ----------
MakaMika said:
Yes,I get you.mine works well when touching the aluminum frame.I guess after all i should return it,didnt even enjoy the few days of having it
Click to expand...
Click to collapse
You definitely should send it back. The FW I think it's the last chance.

Screen ripple

Anyone notice that the screen ripple on the edges without putting hard pressure? just like this : http://www.youtube.com/watch?v=NLRJaKAAVbc
I want to know because i bought it yesterday and i wanna know if its a problem with some device or is general? please repond asap so i can get a refund thx
Yes, its a general detail, not a problem at all....
Solution: Do not press!
eclyptos said:
Solution: Do not press!
Click to expand...
Click to collapse
thank you captain
So i guess this is a feature . less gap between touchscreen and display, but with this kinda of issue .

S10e - strange halo when max brightness

Hi guys,
first of all, it is my first time on xda, so sorry if I am posting this in the wrong section. Also, I have tried to find if somebody else posted the same issue, but with no luck. Secondly, sorry for my bad english, not my first language.
Back to business. I recently purchased a S10e, Exynos since I live in Europe. I noticed that when brightness is at maximum, I can see sort of a rectangle in the lower part of the screen. I use night mode along with all-black wallpaper, so it is particularly evident.
You can see it in imgur, the address is /TUvNYBq (can't share the whole link being a new member).
Is it a common problem to all the S10es? It doesn't bother me that much, unless it means that my screen is somehow defective - in that case is there any risk that the issue will get worse? should I return it?
Thank you in advance for your time!
s10efirsttimer said:
Hi guys,
first of all, it is my first time on xda, so sorry if I am posting this in the wrong section. Also, I have tried to find if somebody else posted the same issue, but with no luck. Secondly, sorry for my bad english, not my first language.
Back to business. I recently purchased a S10e, Exynos since I live in Europe. I noticed that when brightness is at maximum, I can see sort of a rectangle in the lower part of the screen. I use night mode along with all-black wallpaper, so it is particularly evident.
You can see it in imgur, the address is /TUvNYBq (can't share the whole link being a new member).
Is it a common problem to all the S10es? It doesn't bother me that much, unless it means that my screen is somehow defective - in that case is there any risk that the issue will get worse? should I return it?
Thank you in advance for your time!
Click to expand...
Click to collapse
I think you have screen burn in. No real way to fix that. To prevent it, just don't keep your phone screen on a lot and or don't keep brightness real high for long periods of time.
Ndaoud360 said:
I think you have screen burn in. No real way to fix that. To prevent it, just don't keep your phone screen on a lot and or don't keep brightness real high for long periods of time.
Click to expand...
Click to collapse
But is it possible to have burn-it after just 2 days of sporadic use?
s10efirsttimer said:
But is it possible to have burn-it after just 2 days of sporadic use?
Click to expand...
Click to collapse
Oh... well definitely not after 2 days. Did you get it used or new? If used, then the previous owner must have caused it. If new, then you might have a defect and you should return it for another.
Ndaoud360 said:
Oh... well definitely not after 2 days. Did you get it used or new? If used, then the previous owner must have caused it. If new, then you might have a defect and you should return it for another.
Click to expand...
Click to collapse
It's brand new. Thank you, I think I'll return it!

Question Flicketlring windows with the latest uodate

Hi all, does anyone faces the same buggy behaviour that I got when using the large screen? When I move or reduce apps the app window is kinda flickering. Noticed that after the latest update. Any feedback or help are welcome. Cheers guys
timalpipo said:
Hi all, does anyone faces the same buggy behaviour that I got when using the large screen? When I move or reduce apps the app window is kinda flickering. Noticed that after the latest update. Any feedback or help are welcome. Cheers guys
Click to expand...
Click to collapse
Which software version are you on?
13.1.14.6.W10 just dropped and it could fix that behavior as it is described as an update to multiwindow
domineus said:
Which software version are you on?
13.1.14.6.W10 just dropped and it could fix that behavior as it is described as an update to multiwindow
Click to expand...
Click to collapse
Thanks for taking the time to answer.. Im on 13.1.14.5.w10 which may explain that. I'm not getting any new update at the moment, unfortunately. will wait. Does the new update also improve a bit battery usage, it is draining quite fast now!
domineus said:
Which software version are you on?
13.1.14.6.W10 just dropped and it could fix that behavior as it is described as an update to multiwindow
Click to expand...
Click to collapse
Well, Update. Finally it was not a software update, there is now a White strip in the middle of the screen! Right 1 year after the end of warranty ( bought 05/2022) I'm done..
timalpipo said:
Well, Update. Finally it was not a software update, there is now a White strip in the middle of the screen! Right 1 year after the end of warranty ( bought 05/2022) I'm done..
Click to expand...
Click to collapse
bruh i'm so sorry
I should highlight here GIZTOP professionalism and customer care. They will replace it under warranty for me. I just need to send it back... With the hassle of not being able to use Google to reinstall the phone
timalpipo said:
I should highlight here GIZTOP professionalism and customer care. They will replace it under warranty for me. I just need to send it back... With the hassle of not being able to use Google to reinstall the phone
Click to expand...
Click to collapse
that's literally top of the class!
I'll have to see if I can get some help but I will lose root but hooray for giztop!
Hello I also have some flickering since last update. The left part of the big screen sometimes appears darker than the right and flickers. Closing and opening sometimes fix it, also when toggling off auto brightness. Anyone in the same case or is it a hardware failure?

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