Delayed or not receiving Notifications? - G 2014 Q&A, Help & Troubleshooting

Hi everyone,
I have had the Moto G 2nd Gen for about 10 days now and I have noticed that notifications from several apps (Exchange email, Gmail, Whatspp, Facebook...) are either delayed by a few hours or don't come at all. This happens on both Wifi or my network. Has anyone else experienced this ?
I have tried the following with no success:
1- disable Wifi optimization
2- factory reset phone
3- Installed PNF No-Root and set hearbeat to 5min
4- Cleared data & cache of apps
My phone is not rooted running 4.4.4
Thanks

Yes I am having the same problem this is my thread on the subject:http://forum.xda-developers.com/moto-g-2014/help/notification-problems-t2875216
I have tried 1, 2 and 4 of your attempts to fix it to no avail.
Before I reset the phone all notifications showed the correct time that they should have come, for example if I slept the phone at 10:40 and a notification came at 10:44, I then woke the phone at 10:50 the phone would immediately buzz and sound but it would say the notification came at 10:44 in the notification draw.
However after the factory reset of the device in the same situation the notification draw would show 10:50 but I know that is wrong because WhatsApp for instance will say the correct 10:44 timestamp on the message in the app.
Notifications when the phone is awake come through perfectly every time.
The problem is actually not limited to just notifications, I play music from my phone, when the the phone is awake it plays perfectly, when you sleep the phone, the music will carry on playing but occasionally it will have a hiccup where it will stop playing for a split second then carry on, and sometimes at the end of a song you expect the next song to start but it never will, if you then wake the device the song will start playing like nothing was wrong (exactly how the notification problem is).
I don't know what the problem is I suspect something to do with bad software or faulty hardware if there is a specific part of the hardware that only comes into play when sleeping (I don't know if there is or not).
What are the specifics of your phone? Mine is a XT1068 8GB Dual SIM Retail GB completely stock 4.4.4, the system version is: 21.11.14.titan_retgb.retbgall.en.GB retgb, will be good to know if this affects specific versions of the phone or any version, to narrow down the problem.
The problem is also completely random I cannot 'make' the problem happen it just does.

Mine is the same as yours XT1068 8GB Dual SIM Retail GB 21.11.14.titan_retgb.retbgall.en.GB retgb.
I also have the same problem with music, I also noticed this with chromecast, it seems to loose connection after playing one track.
I contacted Motorola assist and they said replace the phone. I'm not sure if replacing it will solve the problem, I'm guessing this is a software issue. I
I got it from Amazon UK, I'm thinking of returning this and going back to my Galaxy Nexus and wait for the new Nexus phone.

Because we have the same software version I more strongly suspect this is a software issue now, I'm not sure what to do, I don't really want to return the phone as I will be left phoneless and a replacement would just come with the same software.
Another option would be to re flash to a different software version (an international version) but that will invalidate the warranty.
Not really sure what to do, would be good hearing if any retGB people are not having any problems, if any are reading this thread? or if any non retGB are having this problem.

jay2the1 said:
Yes I am having the same problem this is my thread on the subject:http://forum.xda-developers.com/moto-g-2014/help/notification-problems-t2875216
[...]
The problem is actually not limited to just notifications, I play music from my phone, when the the phone is awake it plays perfectly, when you sleep the phone, the music will carry on playing but occasionally it will have a hiccup where it will stop playing for a split second then carry on, and sometimes at the end of a song you expect the next song to start but it never will, if you then wake the device the song will start playing like nothing was wrong (exactly how the notification problem is).
I don't know what the problem is I suspect something to do with bad software or faulty hardware if there is a specific part of the hardware that only comes into play when sleeping (I don't know if there is or not).
What are the specifics of your phone? Mine is a XT1068 8GB Dual SIM Retail GB completely stock 4.4.4, the system version is: 21.11.14.titan_retgb.retbgall.en.GB retgb, will be good to know if this affects specific versions of the phone or any version, to narrow down the problem.
The problem is also completely random I cannot 'make' the problem happen it just does.
Click to expand...
Click to collapse
For notification problem read description of https://play.google.com/store/apps/details?id=com.andqlimax.pushfixer.noroot&hl=en
and yes I also have same problem for play music my phone is XT1068 16gb retaildsdsall.en.03.retin
I think you should create new thread for play music problem, seems like we all have that

bhavin192 said:
For notification problem read description of https://play.google.com/store/apps/details?id=com.andqlimax.pushfixer.noroot&hl=en
and yes I also have same problem for play music my phone is XT1068 16gb retaildsdsall.en.03.retin
I think you should create new thread for play music problem, seems like we all have that
Click to expand...
Click to collapse
:\ it doesn't look like that app fixes it even when changing the interval to 1min.
I've sort of found a way to at least make it happen to test stuff, using 2 devices I have installed Telegram on both and set each device up with different numbers so I can message from one device to the other, using the other device to the Moto G if I send messages sometimes the notification is instant, sometimes it is a minute later, there is no pattern on whether it will receive it instantly or delayed, however waking the device will always make the phone buzz if it is delayed.
If I add my tablet into the mix (tablet and Moto G on the same number) the difference is very stark, sending 5 quick fire messages the tablet buzzes for every message, the Moto G may buzz for the first and maybe the 2nd but then nothing for the other 3, or none at all, or none and then double beep on the last message or a little time after the last message. (all this is on WiFi)
The best news is that it has eventually beeped within a couple of minutes for every message, but in a conversation on WhatsApp a couple of minutes is a long time.
Again if the phone is awake or playing music while sleeping it works perfect a beep for every message every time (WiFi Again). (I know PNF is only a partial fix for WhatsApp and Telegram but I can't test it easily with Gmail and the main concern is WhatsApp as I want those messages without delay)
It's definitely something to do with keeping the phone 'active', if it's playing the music it works, if it's doing nothing it is literally like it's sleeping on the job.
I'm going to test on 3G but seems to work almost perfect so far (I haven't really used my phone on 3G much as I'm normally on WiFi)
@katkat911 can you tell me about your WiFi setup it isn't TP-Link is it? because I'm wondering if it could be a WiFi setup issue as my phone originally couldn't even detect my router until I changed some settings. (I know you have the problem on 3G too)
Apologies if this is a bit rambly I want to put my casual findings out there in order to let others have the information.

Been testing on 3G, after the phone is slept all notifications work perfectly for 10 minutes with the phone buzzing a second or 2 after my tablet, if you sleep the phone and send a message after 10 minutes the phone will only buzz after 30 minutes from being slept (ie the heartbeat).
I've reinstalled PNF app and will experiment more tomorrow, still not sure how I will fix WiFi but I think a little more experimentation is required (yet doesn't make sense why my tablet always works 100% and the phone doesn't when using the same router)

jay2the1 said:
:\ it doesn't look like that app fixes it even when changing the interval to 1min.
I've sort of found a way to at least make it happen to test stuff, using 2 devices I have installed Telegram on both and set each device up with different numbers so I can message from one device to the other, using the other device to the Moto G if I send messages sometimes the notification is instant, sometimes it is a minute later, there is no pattern on whether it will receive it instantly or delayed, however waking the device will always make the phone buzz if it is delayed.
If I add my tablet into the mix (tablet and Moto G on the same number) the difference is very stark, sending 5 quick fire messages the tablet buzzes for every message, the Moto G may buzz for the first and maybe the 2nd but then nothing for the other 3, or none at all, or none and then double beep on the last message or a little time after the last message. (all this is on WiFi)
The best news is that it has eventually beeped within a couple of minutes for every message, but in a conversation on WhatsApp a couple of minutes is a long time.
Again if the phone is awake or playing music while sleeping it works perfect a beep for every message every time (WiFi Again). (I know PNF is only a partial fix for WhatsApp and Telegram but I can't test it easily with Gmail and the main concern is WhatsApp as I want those messages without delay)
It's definitely something to do with keeping the phone 'active', if it's playing the music it works, if it's doing nothing it is literally like it's sleeping on the job.
I'm going to test on 3G but seems to work almost perfect so far (I haven't really used my phone on 3G much as I'm normally on WiFi)
@katkat911 can you tell me about your WiFi setup it isn't TP-Link is it? because I'm wondering if it could be a WiFi setup issue as my phone originally couldn't even detect my router until I changed some settings. (I know you have the problem on 3G too)
Apologies if this is a bit rambly I want to put my casual findings out there in order to let others have the information.
Click to expand...
Click to collapse
I agree with you that it has something to do with phone going to sleep. My WiFi router is Netgear. I have they same problem with every other WiFi network and also on 3G. I didnt have this problem on my previous phone Galaxy Nexus.
PNF doesnt seem to work at all.

Notification problem is proved. I also have the issue. that 10 mins theory is absolutely right. as both of you have done good research, I would suggest one of you create a question at https://forums.motorola.com/hives/e3ec93b1d7/summary and summarize all your findings. Some one from Motorola will respond definitely. I see this as a deep sleep issue with the kernel. Once submitted, you can share the link of your thread here. I and others will comment confirming this as a common problem.
You may have to first register with your moto id or may be google id.

anshumandash said:
Notification problem is proved. I also have the issue. that 10 mins theory is absolutely right. as both of you have done good research, I would suggest one of you create a question at https://forums.motorola.com/hives/e3ec93b1d7/summary and summarize all your findings. Some one from Motorola will respond definitely. I see this as a deep sleep issue with the kernel. Once submitted, you can share the link of your thread here. I and others will comment confirming this as a common problem.
You may have to first register with your moto id or may be google id.
Click to expand...
Click to collapse
I have posted this on the Motoral forums here https://forums.motorola.com/posts/dbb4806484

I have been experimenting again today, the problem is significantly worse on WiFi notifications are much slower than on 3G, the problem seems completely unreplicable, sometimes notifications come though aOK even after I have left the device sleeping for an hour (using WiFi) or sometimes the notification will be delayed for several minutes even if it has only just been slept (again using WiFi), 3G on the other hand there is a definite 10 minute cut off from sleeping the device.
I've had PNF installed since last night and it doesn't help WiFi at all, but 3G it might, I say might because sometimes after 10 minutes (even an hour later) if I send a notification I do receive it straight away (something that never happened before I installed PNF) but then sometimes it doesn't and it's delayed for several minutes again.
I will join the Moto forum and add my weight to that when I get back to my computer as you need to sign in with a Google account.

I've also noticed that if the phone is sleeping whilst charging notifications work flawlessly in much the same way playing music while the device is sleeping they do. I've posted this finding in the Moto forums as well.
Fingers crossed we get a solution :fingers-crossed:

jay2the1 said:
I've also noticed that if the phone is sleeping whilst charging notifications work flawlessly in much the same way playing music while the device is sleeping they do. I've posted this finding in the Moto forums as well.
Fingers crossed we get a solution :fingers-crossed:
Click to expand...
Click to collapse
I have also noticed that. It seems that many are having this issue, so far no reply from Motorola

Motorola might be investigating about it. Yesterday i went back to dalvik from art. I tested the notifications the while day. On Wi-Fi, i didn't see the delays any more. In 3g many tests were successful even after 1hr of deep sleep. Only at 4pm India time i found a delay of 22 mins for whatsapp notification. There i also realized that it had switched to 2g due to bad signal in that room. I was definitely having problem when i was on art. Last night i also got the ota for build 23. I see that the kernel is updated. I will monitor one more day and report here.

Motorola has at least seen the post even with no reply, I just hope they are busy behind the scenes working out what is wrong so they can fix it.
I've never used ART (I'm completely stock), and all the problems are still happening today, unfortunately Telegram is being DDoS'd today so haven't been able to test anything out.
It will be interesting to hear if the update you received helps in any way, esp with the updated kernel, since your retGB device received it hopefully ours may do soon too.
As far as I can tell it doesn't affect calls and SMS, but I simply don't use SMS or calls at all (WhatsApp ftw) so my testing has been the odd 'prank' phone call from my 2nd phone and it rings every time, but it's not enough to confirm if it's a fluke or if in fact it does not affect phone calls/SMS.

SMS and calls won't be impacted due to this. It's mostly related to deep sleep state of the phone. It will impact data connectivity mostly.
I have been testing as and when possible after the update. On Wi-Fi, I didn't see any delays for WhatsApp, Facebook notification, exchange mails through nine app even if the phone was in sleep mode fur an hour or so. I saw 1 min delay in Viber twice.

anshumandash said:
SMS and calls won't be impacted due to this. It's mostly related to deep sleep state of the phone. It will impact data connectivity mostly.
I have been testing as and when possible after the update. On Wi-Fi, I didn't see any delays for WhatsApp, Facebook notification, exchange mails through nine app even if the phone was in sleep mode fur an hour or so. I saw 1 min delay in Viber twice.
Click to expand...
Click to collapse
That's good news, hopefully the update has indeed fixed it, there's no indication when the update will hit the UK but if it does fix it then ASAP I hope.

anshumandash said:
SMS and calls won't be impacted due to this. It's mostly related to deep sleep state of the phone. It will impact data connectivity mostly.
I have been testing as and when possible after the update. On Wi-Fi, I didn't see any delays for WhatsApp, Facebook notification, exchange mails through nine app even if the phone was in sleep mode fur an hour or so. I saw 1 min delay in Viber twice.
Click to expand...
Click to collapse
How is the phone with the new OTA update ? are notifications still delayed?
There's still no word from Motorola

katkat911 said:
How is the phone with the new OTA update ? are notifications still delayed?
There's still no word from Motorola
Click to expand...
Click to collapse
In a different thread Motorola amin had mentioned that they are investigating the notification delay issue. I don't see much delays after the update. There are few mins here and there, but mostly good. If you haven't received the update yet, check the ota thread and update manually. It's the same update. Then see if you find any improvement.

I got the OTA update yesterday and I'm still having the same issues

Related

3G data drain and repeated messages

I've had 2 problems with my G1, one of which for quite a while.
Starting off with the most severe and recent one, my phone has been randomly draining by data connection while I'm asleep. A couple of weeks ago, I woke up with my 3G turned off because I had reached my limit. As soon as I check my Netcounter, it seems like transfers up to 250MB had been made. But the phone was lying idle on my stand! I have no idea why this may happen and I believe I have a log that may have the problem included within.
As for my long lasting problem, my girlfriend has been complaining my phone sends her repeat message countless times, at random times. Sometimes 3 at a time, sometimes just 1.
I have no idea why this is happening either, but since I have free texts, I've been ignoring the problem so far.
Hope some of you can help me out with these.
Thanks!
SmoothMarx said:
I've had 2 problems with my G1, one of which for quite a while.
Starting off with the most severe and recent one, my phone has been randomly draining by data connection while I'm asleep. A couple of weeks ago, I woke up with my 3G turned off because I had reached my limit. As soon as I check my Netcounter, it seems like transfers up to 250MB had been made. But the phone was lying idle on my stand! I have no idea why this may happen and I believe I have a log that may have the problem included within.
As for my long lasting problem, my girlfriend has been complaining my phone sends her repeat message countless times, at random times. Sometimes 3 at a time, sometimes just 1.
I have no idea why this is happening either, but since I have free texts, I've been ignoring the problem so far.
Hope some of you can help me out with these.
Thanks!
Click to expand...
Click to collapse
For the first problem, hit menu->settings->accounts and sync -> turn off background data and autosync. Your phone automatically syncs your information with your google account, including gmail, contacts, calendar, market, etc. By turning this off your phone will no longer automatically update that, so make sure that you turn it on when using wifi every once in a while so you don't waste your data.
As for the second problem I have no idea, but I too noticed it does that sometimes.
Well, usually I'm not too concerned about data limits because my monthly limit is 300MB, more than acceptable for a phone, in my opinion. However, how can an idle phone sync text-based data up to a size of 250MB? It's like my phone was streaming a tv show to keep itself entertained until it had to ring the alarm!
It's happened again just now (a couple of minutes ago) and as soon as I get a USB cable, I'll transfer the log onto here. Hopefully someone can figure out the problem.
SmoothMarx said:
Well, usually I'm not too concerned about data limits because my monthly limit is 300MB, more than acceptable for a phone, in my opinion. However, how can an idle phone sync text-based data up to a size of 250MB? It's like my phone was streaming a tv show to keep itself entertained until it had to ring the alarm!
Click to expand...
Click to collapse
Then you must have installed an app which is using more data then you are aware of. Either try uninstalling unwanted apps or use an app that blocks internet access (I think one of them is droid firewall something, and I think autostarts does this too. check for yourself).

[Q] random reboot/mms bug?

Hi there,
just wondering if anyone else are having issues of their phone randomly rebooting? does anyone know of a fix?
also, sending photos as an attachment does not work. in order to send a photo to anyone on your contact list.
found a work around by going through gallery and sending it directly from there.
if anyone know of a fix for either issues. the help would be greatly appreciated.
Thanks,
kevin
I've had several random reboots. Oddly enough, they usually occurred overnight when I wasn't using the phone. I would hear the vibration on my windowsill and saw it was rebooting. I did a factory reset yesterday and while in the midst of setting everything up on my phone, it rebooted again. I thought that maybe there was too much going on and it overloaded. But last night when I was out and not using my phone, it rebooted again. I'm gonna have to go to Verizon to swap the phone.
It keeps happening on mine, but almost always in the car while attached with BT. I'm wondering if BT has something to do with it, in my case.
Same thing
I am also experiencing the issue specifically at night. I have yet to actually have it interrupt me in anything but its still a concern. Just curious about whether for those of you who are experiencing it are using the Assist app or Android Assistant?
I only use the Assist app for when I'm in the car. It's not setup for night time. I exchanged my phone at Verizon today and so far so good. One of the employees tried telling me that the reboots could have been because I had Better Battery Stats installed on my phone and the battery saver apps can conflict with the OS. I blew his mind when I told him that BBS wasn't a battery saver app and simply lets people know about specific wakelocks. Seemed like no one there had any idea this phone even existed.
For the reboots, I guess tonight will be the big test.
It happened again to me this morning as soon as I got in the car and it connected to Bluetooth. Once it reboots, it's solid.
MVPete1 said:
I only use the Assist app for when I'm in the car. It's not setup for night time. I exchanged my phone at Verizon today and so far so good. One of the employees tried telling me that the reboots could have been because I had Better Battery Stats installed on my phone and the battery saver apps can conflict with the OS. I blew his mind when I told him that BBS wasn't a battery saver app and simply lets people know about specific wakelocks. Seemed like no one there had any idea this phone even existed.
For the reboots, I guess tonight will be the big test.
Click to expand...
Click to collapse
Please report back. I have gone 24 hours without a reboot with no changes to the device which is a first. If it doesn't have a Samsung or Apple logo no one seems to care anymore.
I can't get Assist to work at all. I typically listen to podcasts in the car and when texts come in I get a notification sound but I've never had one read to me. I disabled Assist to see if this was the cause of my Bluetooth reboots, and it's not.
With Assist disabled entirely, each time my phone pairs with Bluetooth it connects but the moment I start to play something it reboots. It's very consistent.
Phibaroptik said:
Please report back. I have gone 24 hours without a reboot with no changes to the device which is a first. If it doesn't have a Samsung or Apple logo no one seems to care anymore.
Click to expand...
Click to collapse
Just wanted to let everyone know that I haven't had any reboots with the new phone. I exchanged my old one for this one on Monday and so far everything's been good.
I have now had 3-4 random reboots that I have seen. I have also witnessed a complete lock up of the phone. I will be heading into Verizon today to exchange my phone.
Just wanted OP to know more people are having issues.
ricwhic414 said:
I have now had 3-4 random reboots that I have seen. I have also witnessed a complete lock up of the phone. I will be heading into Verizon today to exchange my phone.
Just wanted OP to know more people are having issues.
Click to expand...
Click to collapse
Same here and wondering if that's "Normal" too...
My Moto X turns off at night during charging.

[Q] Delayed Notification in Stock ROM

I just upgraded from Note 2 to Note 3. My push notifications (for gmail, hangouts and facebook chats) are delayed by 15 mins to upto 2 hours in some cases. I never had this issue with Note 2 (4.1.2 stock), I always used to get notifications instantly. Now with note 3, I receive all notifications with delay and all of them come at the same time after the delay.
I created a text file and I logged my wifi connection using tasker. Wifi doesnt get disconnected, its always connected. My wifi sleep policy is to have wifi always on. I know I have steady wifi connection cause I am using it with other devices.
This occurs only when the phone is idling. If I am actively using it, it works fine. But this is really pain cause whenever someone sends me "instant message" I usually get it after an hour even though I am in full wifi coverage (60Mbps)
Anyone else experienced this problem with their android devices lately? Know of any solution?
AlwaysNoob said:
I just upgraded from Note 2 to Note 3. My push notifications (for gmail, hangouts and facebook chats) are delayed by 15 mins to upto 2 hours in some cases. I never had this issue with Note 2 (4.1.2 stock), I always used to get notifications instantly. Now with note 3, I receive all notifications with delay and all of them come at the same time after the delay.
I created a text file and I logged my wifi connection using tasker. Wifi doesnt get disconnected, its always connected. My wifi sleep policy is to have wifi always on. I know I have steady wifi connection cause I am using it with other devices.
This occurs only when the phone is idling. If I am actively using it, it works fine. But this is really pain cause whenever someone sends me "instant message" I usually get it after an hour even though I am in full wifi coverage (60Mbps)
Anyone else experienced this problem with their android devices lately? Know of any solution?
Click to expand...
Click to collapse
I had this happen like one time and never looked into the cause of it. It never reoccurred so I just kind of shrugged it off. That's really bizarre...
Just got a note 3 a week ago and all my push notifications (whatsapp, facebook, etc) are delayed when the screen is closed. When it is opened, it delays less.
I tried using the PNF app to change the heartbeat (the non rooted version), messed with all the configurations on the wifi (it happens with wifi on or off).
Still happening after 2 weeks!! No one else having the same issue?
AlwaysNoob said:
Still happening after 2 weeks!! No one else having the same issue?
Click to expand...
Click to collapse
I have same problem. Took back my first note 3 thinking it was defective and the new one doing samething. Frustrating.im thinking I'm gonna have to go to different phone sadly
I got the same problem. I have a European version. Sent it back to Samsung but they couldn't find something... Did anyone found a solution yet? Because it's really frustrating.
As of late, I have been running into similar issues, though they don't seem to on a permanent basis (sometimes I get notified within seconds or minutes, sometimes it takes a few hours or until I unlock my device).
My phone is a german version of the Samsung Galaxy Note 3 running the Samsung stock Android version 4.4.2
One of the possible causes for this upon which I stumbled during my search for a solution was that the push connection might time out once in a while and take up to half an hour to be reestablished due to the long heartbeat interval set in stock Android.
But since the interval should be between 15 minutes (WiFi) and 28 minutes (3G) as stated in http://forum.xda-developers.com/showthread.php?t=2142503, this would not account for notifications being delayed by several hours or even not to arrive at all while the screen is turned off.
Does anybody know whether Samsung stock might be implementing some kind of additional sleep mode which might prevent the connection from being reestablished by heartbeat monitoring and maybe even how to turn this 'feature' off without root (last thing I heard, rooting a Note 3 might trigger an e-fuse used as additional security measure for Samsung KNOX, but also allowing them to entirely refuse hardware warranty on rooted devices)?
Thanks!
I sent it back 2 times now, but still no solution. I also want to try a custom rom to see if that fixes it, but I'm also afraid that I lose my warranty if I root my device. If anybody can confirm that the stock rom is the problem, you'd help me a ton!
AlwaysNoob said:
I just upgraded from Note 2 to Note 3. My push notifications (for gmail, hangouts and facebook chats) are delayed by 15 mins to upto 2 hours in some cases. I never had this issue with Note 2 (4.1.2 stock), I always used to get notifications instantly. Now with note 3, I receive all notifications with delay and all of them come at the same time after the delay.
I created a text file and I logged my wifi connection using tasker. Wifi doesnt get disconnected, its always connected. My wifi sleep policy is to have wifi always on. I know I have steady wifi connection cause I am using it with other devices.
This occurs only when the phone is idling. If I am actively using it, it works fine. But this is really pain cause whenever someone sends me "instant message" I usually get it after an hour even though I am in full wifi coverage (60Mbps)
Anyone else experienced this problem with their android devices lately? Know of any solution?
Click to expand...
Click to collapse
I do face this problem on my note3. I already do hard reset few time but still delay on my whatsapp and yahoo mail. Im using Note 3 LTE running Kitkat 4.4.2
I guess no one has a solution for this yet?
The problem is not app specific. The delay in notification happens all across the board. When my phone is sleeping, i dont get any notification. As soon as I wake it up, all notification come at the same time, including Yahoo mail, Gmail, hangout messages, whatsapp, Google voice, twitter and others.
It seems like the wifi/data is disabled when phone is sleeping. I double checked in the Advanced Wifi option that wifi is always on.
Why only few of us are seeing this issue?
AlwaysNoob said:
Why only few of us are seeing this issue?
Click to expand...
Click to collapse
It most likely only happens if the provider (your router for wifi, your carrier for 3G/4G) closes a connection after a certain amount of time goes by that it's not used. The heartbeat (the phone sends out a message on the connection every x minutes) keeps the connection open. Either 4.4.2 doesn't send the heartbeat any longer (it's not really part of Android, so there's no guarantee that Google will keep it when they update Android), or the provider of those people seeing the problem has a shorter timeout than the 15 minutes(wifi)/28 minutes (3G/4G) that the phone uses. PNF allows you to shorten the heartbeat time. 5 minutes is usually short enough to work for any connection, but you can shorten it more if you need to. (It won't use more battery - sending a keep-alive message takes a lot less battery than reestablishing the connection.)
AlwaysNoob said:
I guess no one has a solution for this yet?
The problem is not app specific. The delay in notification happens all across the board. When my phone is sleeping, i dont get any notification. As soon as I wake it up, all notification come at the same time, including Yahoo mail, Gmail, hangout messages, whatsapp, Google voice, twitter and others.
It seems like the wifi/data is disabled when phone is sleeping. I double checked in the Advanced Wifi option that wifi is always on.
Why only few of us are seeing this issue?
Click to expand...
Click to collapse
Make sure your data settings look like this
Sent from my SAMSUNG-SM-N900A using xda app-developers app
hotbyz168 said:
Make sure your data settings look like this
Sent from my SAMSUNG-SM-N900A using xda app-developers app
Click to expand...
Click to collapse
Yes, its exactly like that
power saving on
AlwaysNoob said:
I guess no one has a solution for this yet?
The problem is not app specific. The delay in notification happens all across the board. When my phone is sleeping, i dont get any notification. As soon as I wake it up, all notification come at the same time, including Yahoo mail, Gmail, hangout messages, whatsapp, Google voice, twitter and others.
It seems like the wifi/data is disabled when phone is sleeping. I double checked in the Advanced Wifi option that wifi is always on.
Why only few of us are seeing this issue?
Click to expand...
Click to collapse
Do you have power saving on? Cos for me I had it on all the time and as soon as I turned it off it solved the issue! Maybe give it go
I have the same problem:http://forum.xda-developers.com/showpost.php?p=59148661&postcount=640
Did anyone solve this issue?
AlwaysNoob said:
Still happening after 2 weeks!! No one else having the same issue?
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Click to collapse
I'm having the same problem on GALAXY DUOS 2...
its very irritating, if you got solution plz tell me..:highfive:

Fixed my connectivity and battery life

Let me preface this by saying that after changing this setting and 20 hours later with multiple separations of phone and watch, I have yet to miss a notification and battery life is much much better. My specific problems were: Watch would randomly stop receiving notifications. I would realize this after a few hours go by without any notifications and pull my phone out and see what I've missed. This would happen despite the Wear app showing 'connected' status. Another issue I had was giving a voice command and after a few seconds the watch would return a 'disconnected'message, again the Wear app showed connected. All of this under known working network connections, whether Wi-Fi or cellular. I was also experiencing what I feel is short battery life at about 14 hours per day. I've had and used the watch for two weeks now and have restarted it many many times.
The following is the ONLY thing I have changed since the major improvement in performance. I don't have the depth of knowledge to prove or describe why this worked for me, and maybe it wasn't the cause, but I (knock wood) have a perfectly operating watch now with the battery life indicating about 2 days remaining at noon today.
Go to Settings> Bluetooth> and select the settings icon on your connected device. Then select 'connection access' and choose 'automatic'. Mine defaulted to 'always ask'.. I'm guessing this caused a hangup with the connection between Wear app and watch leading to my problems.
Edit: I'll add that my phone is an LG G2 on 4.4.2 , rooted and running xdabbeb's Rom.
Edit 2: I reset my watch, synced the watch via the Wear app on phone and NOT the Bluetooth screen and now I'm running strong after two days. Made sure automatic was checked as well.
Bugger
I don't have that option in my bluetooth settings
I don't have any problems with mine so far but just checked my settings and it was on always ask.
Could anyone confirm what it should be set as? I have changed mine to automatic anyways.
Thanks for the heads up.
Phil
Not seeing that option in Android 5.0.1 on my HTC One GE. But I have not been having any of the issues mentioned in the OP.
Sent from my Nexus 10 using Tapatalk
Here is a pic of the screen where you make selection. Always Ask is NOT what you want, which is what is pictured. Select Automatic. Sounds like this isn't available on Android 5.0 from what I see in responses so far.
I don't think I saw this option on any of the ROMs I ran, but there may be devices out there that have it and default to it, and this one would really break wear connectivity - so it may help someone someday.
I'm on 5.0, lg g3 and have both options.
Although i havnt had a problem with always ask and only switched it to automatic tonight.
Judging from the description, it will work as long as the watch stays connected, but a reconnect from the watch side would ask for confirmation (and could be possibly even silently denied under some circumstances).
Phone -> Watch = no problem
Watch -> Phone = problem
and it's possible (and likely) there are more connections going on than just the primary one, and if the connection is flaky there might be a dead one and a new one from either side...
you could just have been lucky, so far
My issues returned last night. I left my watch at home and went to dinner and out with friends, came back home after several hours. I left the watch in theater mode while I was out and over night. I woke up this morning, put watch on and realized the battery had tanked overnight and I was no longer receiving notifications, again, wear app showing connected. I looked at the battery graph for the watch and it is totally flat while I was out last night and appears to tank fast as soon as I got home and my phone was in proximity to the watch again. It's like it is constantly trying to handshake with the phone or something. The only thing that fixes this problem is a reboot of the Watch itself. I still think the connection setting was helpful because I have yet to see battery life like that or a solid link for that long. I would love to know what exactly is going on here. Bad hardware?
For the sake of comparison, I have android wear in my pull down bar saying 'connected, running sync loop' 100% of the time. It never goes away. Is this what everyone else sees?
That's what I have also since I own the watch.
Stbrightman said:
For the sake of comparison, I have android wear in my pull down bar saying 'connected, running sync loop' 100% of the time. It never goes away. Is this what everyone else sees?
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Click to collapse
That would be because you have Android Debugging turned on in the phone settings.. Means nothing..
mic18u said:
That would be because you have Android Debugging turned on in the phone settings.. Means nothing..
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Click to collapse
Nope, shows also when out of the box so without android debugging.
Just a normal operation notification
I just discovered another possible contributor to connectivity issues: I just tried to use my watch to voice dial and after multiple attempts I got the disconnected message. I took my phone out and Wear app says connected and I had full 4G signal. My phone is set with a pattern lock. After unlocking it and checking the above mentioned, I tried the watch again and it worked. Could locking your phone have something to do with these problems?

[Bugcollection] Which bugs did you encounter in Lollipop?

Hey guys,
I am using my Moto X (XT1052) for almost 2 years now. It is/was the best android phone I've had so far. It was smooth, had no hangs and just did what it was supposed to do. Since I received the Update to 5.1 I keep on having real strange issues and it really bothers me because it really renders the phone useless at times. And since I couldnt find another thread with all bugs collected in one place, I am going to start my own thread.
So which bugs did I find so far?
1.Youtube and other video services don't work all the time
(They work sometimes, but the the video stops, tries to resume and ends up in a loop trying to load the video. Often only a reboot helps.)
2. Battery consumption in general has become way worse (cell-standby)
3. Random "Optimizing apps" after a reboot
4. No Active Display with handsover (I know this isn't a feature anymore, but to me this is a bug as well)
5. Missing energy widget
6. Wifi range has reduced significantly and seems to be buggy at times (can't always tell if it's my router or the phone, but mostly it's the phone)
7. Sometimes the phone uses mobile data instead of wifi, even if connected
8. Vibration mode (important notifications only) doesnt always end properly and the phone doesn't start vibrating again after the set time or alarm
I think that's it for now. But this clearly is enough for me.
So please Moto guys do something! If you need logcats or anything else, let me know and I ll help out as good as I can. I was one of those who patiently waited for an update instead of crying for one, because I wanted a stable one rather than a fast and unstable one. So either fix it, or I ll have to return my Moto X. The phone in its' current state is useless for me. Especially as I can't even downgrade without having to risk a full brick. So please do something and push an update to either allow downgrading, or fix the existing bugs!
Sent from my XT1052 using XDA Free mobile app
N00BY0815 said:
Hey guys,
Sent from my XT1052 using XDA Free mobile app
Click to expand...
Click to collapse
I miss this very badly
"No Active Display with handsover"
Now I have to tap or take my phone to see notifications... :crying:
I switched over to CM and all is going great of course at a small cost of losing Moto voice feature but I can most certainly live without it. I've got very decent battery life of 5-6hours of screen time over a span of 13hours. No over heating issues and usually cell standby sits at 2% usage which is absolutely fine for me.. Even the hand wave gesture works with active display. I'm so happy with how stable it is with CM. Living with a bug free phone for now.
Sent from my Moto X
Random Crashes followed by optimization boot
I have been getting random crashes that lead to the phone shutting off. When I turn it back on, it takes FOREVER to optimize 92 apps. I don't have even 30 apps on the phone!
I did a factory reset and still have this problem. It's happening every couple of days. It's making my experience with this phone very frustrating!
Some more issues I've found:
Soundproblem, sometimes when I switch e.g. from twitch to spotify and then try to increase or decrease the volume, I get a crackling sound every time I push the button. Sometimes it disappears after a certain time of not playing anything, but mostly again only a reboot helps.
The phone unlocks itself more often in my pockets for no obvious reason.
The unlock on the ActiveDisplay unlockscreen often only leads to the normal unlocking screen instead of the homescreen. Same thing when I try to open notifications. Mostly those apps run, but I get to see the normal lockscreen, instead of the app with the notification.
Sent from my XT1052 using XDA Free mobile app
I think I found a fix for the YouTube problem.
Press the power button and keep it pressed till you feel another vibrate ie. After the power menu pops up.
That seems to solve it
Sent from my XT1052 using Tapatalk
adity said:
I think I found a fix for the YouTube problem.
Press the power button and keep it pressed till you feel another vibrate ie. After the power menu pops up.
That seems to solve it
Sent from my XT1052 using Tapatalk
Click to expand...
Click to collapse
Well that's not exactly what I would call a fix it appears to work sometimes though. I also noticed that simply changing the video quality from let's say 720p to 480p often resolves the issues. I mostly get the video bug, when I am trying to watch things in 720p or above. Maybe it is a codec problem? A broken lib?
Sent from my XT1052 using XDA Free mobile app
For YouTube, you could get another app. I stopped the cell standby issue by turning off carrier internet when not needed. Install greenify, servicely, battery saver, and power nap. 1 I too have random optimizing of apps. 2 pocket dials have increased, 3 if I tap on the phone icon from messaging app to make call to that person, I have to exit out of the SMS app before I see the call screen. 4 sometimes when I'm multi tasking I go back to another app but the app reloads and doesn't take me to where I was. 5 Google now voice only responds 30% of the time when i say hello google. Some other problems I have noticed but can't think of right now
---------- Post added at 12:41 PM ---------- Previous post was at 12:38 PM ----------
Good thing I waited for a version that I could go back to kit kat because it didn't update the bootloader to lollipop. This is the thread if anyone is interested. I flashed this rom for xt1053 on my Rogers xt 1058, with only speaker phone not working away from WiFi for some reason, but that's if you flash on another moto x besides xt1053. http://forum.xda-developers.com/showthread.php?t=3155843
1. Battery drain (cell standby) makes the phone unusable.
2. WiFi does not connect or only works rarely now.
- download two times on whatsapp
- dialler doesnt dial a call
Sent from my XT1052
Cell Standby Battery drain is the worst..
Randomly restarting and optimizing apps has been a huge problem as well.
I miss the wave to wake for active notifications...
But what I really hate about 5.1, is that when using wifi my mobile radio keeps active all the time...
This drains the battery while being on wifi...
Funny enough, when I'm on mobile data, everything is ok and mobile radio is active only when needed by the apps...
On wifi on the other hand, oh man... it's active all the time...

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