[Q] Delayed Notification in Stock ROM - AT&T Galaxy Note 3 Q&A, Help & Troubleshooting

I just upgraded from Note 2 to Note 3. My push notifications (for gmail, hangouts and facebook chats) are delayed by 15 mins to upto 2 hours in some cases. I never had this issue with Note 2 (4.1.2 stock), I always used to get notifications instantly. Now with note 3, I receive all notifications with delay and all of them come at the same time after the delay.
I created a text file and I logged my wifi connection using tasker. Wifi doesnt get disconnected, its always connected. My wifi sleep policy is to have wifi always on. I know I have steady wifi connection cause I am using it with other devices.
This occurs only when the phone is idling. If I am actively using it, it works fine. But this is really pain cause whenever someone sends me "instant message" I usually get it after an hour even though I am in full wifi coverage (60Mbps)
Anyone else experienced this problem with their android devices lately? Know of any solution?

AlwaysNoob said:
I just upgraded from Note 2 to Note 3. My push notifications (for gmail, hangouts and facebook chats) are delayed by 15 mins to upto 2 hours in some cases. I never had this issue with Note 2 (4.1.2 stock), I always used to get notifications instantly. Now with note 3, I receive all notifications with delay and all of them come at the same time after the delay.
I created a text file and I logged my wifi connection using tasker. Wifi doesnt get disconnected, its always connected. My wifi sleep policy is to have wifi always on. I know I have steady wifi connection cause I am using it with other devices.
This occurs only when the phone is idling. If I am actively using it, it works fine. But this is really pain cause whenever someone sends me "instant message" I usually get it after an hour even though I am in full wifi coverage (60Mbps)
Anyone else experienced this problem with their android devices lately? Know of any solution?
Click to expand...
Click to collapse
I had this happen like one time and never looked into the cause of it. It never reoccurred so I just kind of shrugged it off. That's really bizarre...

Just got a note 3 a week ago and all my push notifications (whatsapp, facebook, etc) are delayed when the screen is closed. When it is opened, it delays less.
I tried using the PNF app to change the heartbeat (the non rooted version), messed with all the configurations on the wifi (it happens with wifi on or off).

Still happening after 2 weeks!! No one else having the same issue?

AlwaysNoob said:
Still happening after 2 weeks!! No one else having the same issue?
Click to expand...
Click to collapse
I have same problem. Took back my first note 3 thinking it was defective and the new one doing samething. Frustrating.im thinking I'm gonna have to go to different phone sadly

I got the same problem. I have a European version. Sent it back to Samsung but they couldn't find something... Did anyone found a solution yet? Because it's really frustrating.

As of late, I have been running into similar issues, though they don't seem to on a permanent basis (sometimes I get notified within seconds or minutes, sometimes it takes a few hours or until I unlock my device).
My phone is a german version of the Samsung Galaxy Note 3 running the Samsung stock Android version 4.4.2
One of the possible causes for this upon which I stumbled during my search for a solution was that the push connection might time out once in a while and take up to half an hour to be reestablished due to the long heartbeat interval set in stock Android.
But since the interval should be between 15 minutes (WiFi) and 28 minutes (3G) as stated in http://forum.xda-developers.com/showthread.php?t=2142503, this would not account for notifications being delayed by several hours or even not to arrive at all while the screen is turned off.
Does anybody know whether Samsung stock might be implementing some kind of additional sleep mode which might prevent the connection from being reestablished by heartbeat monitoring and maybe even how to turn this 'feature' off without root (last thing I heard, rooting a Note 3 might trigger an e-fuse used as additional security measure for Samsung KNOX, but also allowing them to entirely refuse hardware warranty on rooted devices)?
Thanks!

I sent it back 2 times now, but still no solution. I also want to try a custom rom to see if that fixes it, but I'm also afraid that I lose my warranty if I root my device. If anybody can confirm that the stock rom is the problem, you'd help me a ton!

AlwaysNoob said:
I just upgraded from Note 2 to Note 3. My push notifications (for gmail, hangouts and facebook chats) are delayed by 15 mins to upto 2 hours in some cases. I never had this issue with Note 2 (4.1.2 stock), I always used to get notifications instantly. Now with note 3, I receive all notifications with delay and all of them come at the same time after the delay.
I created a text file and I logged my wifi connection using tasker. Wifi doesnt get disconnected, its always connected. My wifi sleep policy is to have wifi always on. I know I have steady wifi connection cause I am using it with other devices.
This occurs only when the phone is idling. If I am actively using it, it works fine. But this is really pain cause whenever someone sends me "instant message" I usually get it after an hour even though I am in full wifi coverage (60Mbps)
Anyone else experienced this problem with their android devices lately? Know of any solution?
Click to expand...
Click to collapse
I do face this problem on my note3. I already do hard reset few time but still delay on my whatsapp and yahoo mail. Im using Note 3 LTE running Kitkat 4.4.2

I guess no one has a solution for this yet?
The problem is not app specific. The delay in notification happens all across the board. When my phone is sleeping, i dont get any notification. As soon as I wake it up, all notification come at the same time, including Yahoo mail, Gmail, hangout messages, whatsapp, Google voice, twitter and others.
It seems like the wifi/data is disabled when phone is sleeping. I double checked in the Advanced Wifi option that wifi is always on.
Why only few of us are seeing this issue?

AlwaysNoob said:
Why only few of us are seeing this issue?
Click to expand...
Click to collapse
It most likely only happens if the provider (your router for wifi, your carrier for 3G/4G) closes a connection after a certain amount of time goes by that it's not used. The heartbeat (the phone sends out a message on the connection every x minutes) keeps the connection open. Either 4.4.2 doesn't send the heartbeat any longer (it's not really part of Android, so there's no guarantee that Google will keep it when they update Android), or the provider of those people seeing the problem has a shorter timeout than the 15 minutes(wifi)/28 minutes (3G/4G) that the phone uses. PNF allows you to shorten the heartbeat time. 5 minutes is usually short enough to work for any connection, but you can shorten it more if you need to. (It won't use more battery - sending a keep-alive message takes a lot less battery than reestablishing the connection.)

AlwaysNoob said:
I guess no one has a solution for this yet?
The problem is not app specific. The delay in notification happens all across the board. When my phone is sleeping, i dont get any notification. As soon as I wake it up, all notification come at the same time, including Yahoo mail, Gmail, hangout messages, whatsapp, Google voice, twitter and others.
It seems like the wifi/data is disabled when phone is sleeping. I double checked in the Advanced Wifi option that wifi is always on.
Why only few of us are seeing this issue?
Click to expand...
Click to collapse
Make sure your data settings look like this
Sent from my SAMSUNG-SM-N900A using xda app-developers app

hotbyz168 said:
Make sure your data settings look like this
Sent from my SAMSUNG-SM-N900A using xda app-developers app
Click to expand...
Click to collapse
Yes, its exactly like that

power saving on
AlwaysNoob said:
I guess no one has a solution for this yet?
The problem is not app specific. The delay in notification happens all across the board. When my phone is sleeping, i dont get any notification. As soon as I wake it up, all notification come at the same time, including Yahoo mail, Gmail, hangout messages, whatsapp, Google voice, twitter and others.
It seems like the wifi/data is disabled when phone is sleeping. I double checked in the Advanced Wifi option that wifi is always on.
Why only few of us are seeing this issue?
Click to expand...
Click to collapse
Do you have power saving on? Cos for me I had it on all the time and as soon as I turned it off it solved the issue! Maybe give it go

I have the same problem:http://forum.xda-developers.com/showpost.php?p=59148661&postcount=640
Did anyone solve this issue?

AlwaysNoob said:
Still happening after 2 weeks!! No one else having the same issue?
Click to expand...
Click to collapse
I'm having the same problem on GALAXY DUOS 2...
its very irritating, if you got solution plz tell me..:highfive:

Related

Kaiser won't wake up to check email - why?

I've got mine to check email at regular intervals - but it won't wake up from standby to check mail. Does yours?
I did do something rash, I fear - used scarybears check notifications to clear all but 4 notifications, at which point activesync didn't recognize the device. I fixed that by adding a new notification (memmaid) but I wonder if screwing with the notifications has messed other things up. Any thoughts?
Cheers,
FrankyG
nb also posted on modaco
hard reset
McHale said:
hard reset
Click to expand...
Click to collapse
eh - is that the ONLY solution?!
Cheers!
Frankyg
yes it is since yours is the only one messed up lol.. Guess leson learned huh
OK I tested this and my phone just retrieves all the mail, I send myelf several emals to several accounts and most of my intervals are set to 60 min and it gets retrieved (in standby mode).
I also have the same problem. Tried hard resetting but still no email check in standby mode. I have not installed any custom software in the device.
Any help would be much appreciated.
BTW: Also can it be the device?
Finally isolated the problem - fix?
Using ATT and if I have the band selection on AUTO and if the phone changes from 3G to EDGE back and forth the automatic email checking suddenly stops. But if I leave it on one band the email checking works flawlessly. I would really appreciate if someone could shed some light on this matter.
I just noticed yesterday that my email was also not coming in until after I took the phone off sleep.
cman6453 said:
I just noticed yesterday that my email was also not coming in until after I took the phone off sleep.
Click to expand...
Click to collapse
So I am not alone on this.
I experience the exact thing. Moment I take it off standby mode it says connecting .... and so on.
I am trying everything under the sun will update if I get lucky. Although exchange mail gets delivered no matter what.
Frankyg said:
I've got mine to check email at regular intervals - but it won't wake up from standby to check mail. Does yours?
I did do something rash, I fear - used scarybears check notifications to clear all but 4 notifications, at which point activesync didn't recognize the device. I fixed that by adding a new notification (memmaid) but I wonder if screwing with the notifications has messed other things up. Any thoughts?
Cheers,
FrankyG
nb also posted on modaco
Click to expand...
Click to collapse
So what'd you do to fix this? According to your modaco posting, you found the solution. Was it the hard reset?
I have only had my TyTN II for 10 days and now I'm getting this problem!
I am also trying to find a solution.
So far, I have uninstalled SBP Phone Suite, as their support forum talks about it messing up the Notification Queue - i.e. blocking new notifications. THis hasn't made any noticeable difference though.
I am left with the three installs that were supplied with the device - TTN6, GPRS Monitor (SPB software branded by HTC) and Sprite Backup....surely, if these are bundled with the device they shouldn't cause any disturbances?
Anyway....considering a Hard Reset unless anyone makes any breakthroughs....
Does this make sense?
I have my scheduled email check set at 15 minutes:
If I have new mail: it doesn't notify me, and seems to get stuck waiting to download the emails. Result: when I power-up it then starts downloading the emails and shortly notifies me of their arrival
If I have no new mail: it does notify me that I still have x number of unread emails in my inbox.
My only conclusion so far is that if it detects new emails on the server it cannot download them until you pull it out of sleep. Else it just checks as per the schedule and will notify you that you still have unread (previously downloaded) mail.
kavi said:
Using ATT and if I have the band selection on AUTO and if the phone changes from 3G to EDGE back and forth the automatic email checking suddenly stops. But if I leave it on one band the email checking works flawlessly. I would really appreciate if someone could shed some light on this matter.
Click to expand...
Click to collapse
Kavi, please can you confirm if you "solved" the problem by fixing your band selection to EDGE? Obviously, this isn't an ideal workaround (when we've all spent a lot of dough on this device), but may help us narrow down the issue somewhat.
Still working on this issue. Figured out what the problem is but still no solution.
The sleep mode is termed as "Turn off device if not used..." in the power settings.
It receives calls fine AND wakes the phone while in this mode.
I configured my WLAN on the phone. When woken from sleep mode, I noticed that it was disconnected from the WLAN and connected to EDGE. The "E" would appear and then it'd change to show that it was re-connecting to the WLAN.
I found it strange that 1. It switched off the WLAN and onto EDGE during sleep and 2. It could not receive emails while on EDGE.
I turned the sleep mode off and once the backlight dimmed to indicate sleeping I shot myself a test email. Received no problem.
I turned the sleep mode off AND the disconnected from WLAN. No email.
So, for some reason, while on EDGE or, in my case, the AT&T data network, no email is coming thru.
Could it be something not properly configured for the data network or is there something on the phone that needs to be changed? *SHRUG* My investigation continues...
Finally found the solution but it could be valid only for my device. (finally I could get some sleep now ;-)
If I press the power button and put it into standby mode no emails at all. If I let it go into standby mode automatically then no problems at all.
I tested so many different settings but this is the only solution I found to work and the device has been checking mail every 10 minutes for the past 30 hours with no issues at all.
Give it a shot might work for you too.
Is this issue only related to POP email? Or is this occuring for Exchange Push as well?
sqadan said:
Is this issue only related to POP email? Or is this occuring for Exchange Push as well?
Click to expand...
Click to collapse
First I thought exchange worked but in my case if I put it into standby mode even exchange push will not work.
But if I let it go to sleep automatically everything works fine.
Hi. some observations.
1) In my device Direct push works correctly when I turn off the device using the button.
2) Sometimes System Notifications (Stored on System queue) doesnt work correctly until I turn on the device.
3) Some programs that should react upon Radio events like CommMgrPro that should awake when GSM Cell changes arent notified by Windows until I turn on the device. It seems some events cant raise power mode from suspended to idle. It works correctly on TyNT and Athena.
Dani
kavi said:
First I thought exchange worked but in my case if I put it into standby mode even exchange push will not work.
But if I let it go to sleep automatically everything works fine.
Click to expand...
Click to collapse
Hmmm.. Exchange works for me when the device is asleep... I even have the phone set to vibrate when mail come in.
I have not yet set up a pop account though.. I'll give it a shot.
I'm working with POP3.
Getting closer to the resolution.
It was, in fact, that my data services connection was incorrectly configured for AT&T. The access point was set to "isp.cingular" instead of "wap.cingular". Username was also incorrect. Once I reset that, I was connected fine.
My problem now is that the connection is intermittent. If it sleeps, it's as if it loses connectivity. This is an auto-sleep sleep.
I also noticed that the read emails get tossed out as the new email arrives...hmmm...another issue.

[Q] Not getting notifications until...

Any one else have the problem of not getting notifications until you unlock the phone? I notice it also with facebook messenger, facebook, and not getting email either. Is this just me or someone else having this problem?
allergic2idiots said:
Any one else have the problem of not getting notifications until you unlock the phone? I notice it also with facebook messenger, facebook, and not getting email either. Is this just me or someone else having this problem?
Click to expand...
Click to collapse
Are you completely stock or rooted on a custom ROM?
Sent from my SM-N900A using XDA Premium 4 mobile app
ReggieSmith said:
Are you completely stock or rooted on a custom ROM?
Sent from my SM-N900A using XDA Premium 4 mobile app
Click to expand...
Click to collapse
I am completely stock. I do not want to root the device.
allergic2idiots said:
I am completely stock. I do not want to root the device.
Click to expand...
Click to collapse
Mine does/did the same thing. Never figured out what it was. Now it is up for sell and I am using my newer HTC One. I think it might be the power saver but never got around to testing it. In PS mode it is supposed to turn data off when the phone is sleeping.
Solarenemy68 said:
Mine does/did the same thing. Never figured out what it was. Now it is up for sell and I am using my newer HTC One. I think it might be the power saver but never got around to testing it. In PS mode it is supposed to turn data off when the phone is sleeping.
Click to expand...
Click to collapse
messing around with the settings and found it has something to do with the lock screen security. When its set to "none" the notifications works fine. I have tried a couple of the apps for screen locks and are not satisfied with them as far as thier looks. I am really hoping when ATT finally released the kit kat update it will fix this problem. I just sold my LG G2 to get this phone. Kinda disappointed now that ATT released its update today.
I used to have the HTC one but didnt like not having the sd card. I found I like the bigger screens.
Did you finally figure out the solution? I am completely stock, not rooted and have the same issue since last 6 months. I never had any lock screen, so thats not the issue, I always have my phone unlocked.
The problem is not app specific. The delay in notification happens all across the board. When my phone is sleeping, i dont get any notification. As soon as I wake it up, all notification come at the same time, including Yahoo mail, Gmail, hangout messages, whatsapp, Google voice, twitter and others.
It seems like the wifi/data is disabled when phone is sleeping. I double checked in the Advanced Wifi option that wifi is always on. Some people said that the push notification heartbeat might be the issue but why only few of us are seeing this issue and not everyone?
Anyone have any solution?
I have always had my Note 3 on PIN, and I always wake up to at least 2 or 3 emails (sometimes many more), and at least 2 or 3 days I wake up to a new text (I don't text people normally, but Amazon texts me to let me know an order has shipped, etc.)
So it's not the email or text app and it's not the lock screen "as a rule on all devices". It could be a few different things, like allowing wifi to be turned off when the screen is off (that saves so little battery it doesn't make any practical difference - turn it off and keep wifi on all the time). I don't normally run with 3G/4G on, but that shouldn't turn off during sleep, so it wouldn't cause the problem.

[Q] Push Notification Delay (wifi only)

Hi guys... Since updating to kitkat 4.4.4 I've been experiencing this annoying push notification delay on wifi.
Before 4.4.4, the android I used was 4.2.2, and the notification delay didn't occur. I suspect that this is a "feature" for saving battery when in deep sleep.
The delay may vary between 5s~1m. Depending on how long the device is sleep.
When the notifications are delayed, you can receive them inmediatly by just turning the screen on.
Things I've tried:
- Wifi power saving features disabled
- Stamina disabled
- Background data sync allowed
- Changing the prima drivers (at least just the 3 files inside system/etc/firmware/wlan/prima)
Somehow I cant change the .dat file because the wifi will not even connect)
- Router config
I've noticed the exact same behaviour in a zl with android 4.4.4 as well. BUT not present in Samsung devices (at least S3, S4 mini running 4.2.2)
REMEMBER: This problem is NOT present in android 4.2.2
Thx in advance!
I have this delay too.
Make sure the next option is disabled:
Settings -> Power Management -> Uncheck "Queue background data"
Profit.
luismedina said:
Make sure the next option is disabled:
Settings -> Power Management -> Uncheck "Queue background data"
Profit.
Click to expand...
Click to collapse
When I say I've tryed everything, I mean it haha.
Nope, that doesn't fixed the issue
http://developer.sonymobile.com;;55651715 said:
Queuing background data will save power both on LTE and 3G networks, while for WiFi connections this functionality is not used.
Click to expand...
Click to collapse
I know for sure that the majority of z1 user (or from the Z family, using latest android 4.4.4) aren't aware of this delay. When asking friends if they noticed the issue, they didn't knew about it until they tested it.
bump
Nevoet said:
bump
Click to expand...
Click to collapse
Can I ask why it bothers you? It's a pretty insignificant delay, imo. I use pushbullet and it pushes to my phone almost instantly.
AnrgKrshn said:
Can I ask why it bothers you? It's a pretty insignificant delay, imo. I use pushbullet and it pushes to my phone almost instantly.
Click to expand...
Click to collapse
Oh.. that delay is just when you just turned the screen off. If the phone is idle for, lets say, 15 minutes, the delay is bigger. Between 3 to 15 minutes! That's what bugs me. And what annoys me is the fact that this "delay" is not present in android 4.2.2.
Nevoet said:
Oh.. that delay is just when you just turned the screen off. If the phone is idle for, lets say, 15 minutes, the delay is bigger. Between 3 to 15 minutes! That's what bugs me. And what annoys me is the fact that this "delay" is not present in android 4.2.2.
Click to expand...
Click to collapse
Can't say I've had that issue. Maybe I haven't left my phone idle for that long......
I have the same issue and it only occurs on wifi, not on mobile network. There's no delay on wifi or mobile network when the device is charging.
I disabled ARP offload and wifi power saving. The delays vary between 1-3 minutes since.
I'm not sure if there's a connection, but when you dial *#*#426#*#* you can open the Google Play Services monitor and check "Events". Even on wifi I receive the actual alert (for example facebook messenger) almost immediately, but the notification only occurs once there's a "Flushed GCM com.google.android.gsf.gtalkservice". On wifi it takes a few minutes for this line to show. On mobile network you see it right after the alert happened.
Could that mean that the GCM service is somewhat slower/delayed in order to safe battery on wifi?
Snowblond said:
I have the same issue and it only occurs on wifi, not on mobile network. There's no delay on wifi or mobile network when the device is charging.
I disabled ARP offload and wifi power saving. The delays vary between 1-3 minutes since.
I'm not sure if there's a connection, but when you dial *#*#426#*#* you can open the Google Play Services monitor and check "Events". Even on wifi I receive the actual alert (for example facebook messenger) almost immediately, but the notification only occurs once there's a "Flushed GCM com.google.android.gsf.gtalkservice". On wifi it takes a few minutes for this line to show. On mobile network you see it right after the alert happened.
Could that mean that the GCM service is somewhat slower/delayed in order to safe battery on wifi?
Click to expand...
Click to collapse
That is EXACTLY what happens to me!
I can't understand why nobody cares about this (except andQlimax, who developed PNF). This is completely annoying... where is the "always connected" feature of a smartphone that delays notifications for so long?. For people that rely on this kind of features (partialy, like me) this is completely unnaceptable!!. What's the difference between 4.2.2 and 4.4.4 that makes this work like this??..
You can try "Push Notifications Fixer" from Play Store. I use the root version and works like charm!

Delayed or not receiving Notifications?

Hi everyone,
I have had the Moto G 2nd Gen for about 10 days now and I have noticed that notifications from several apps (Exchange email, Gmail, Whatspp, Facebook...) are either delayed by a few hours or don't come at all. This happens on both Wifi or my network. Has anyone else experienced this ?
I have tried the following with no success:
1- disable Wifi optimization
2- factory reset phone
3- Installed PNF No-Root and set hearbeat to 5min
4- Cleared data & cache of apps
My phone is not rooted running 4.4.4
Thanks
Yes I am having the same problem this is my thread on the subject:http://forum.xda-developers.com/moto-g-2014/help/notification-problems-t2875216
I have tried 1, 2 and 4 of your attempts to fix it to no avail.
Before I reset the phone all notifications showed the correct time that they should have come, for example if I slept the phone at 10:40 and a notification came at 10:44, I then woke the phone at 10:50 the phone would immediately buzz and sound but it would say the notification came at 10:44 in the notification draw.
However after the factory reset of the device in the same situation the notification draw would show 10:50 but I know that is wrong because WhatsApp for instance will say the correct 10:44 timestamp on the message in the app.
Notifications when the phone is awake come through perfectly every time.
The problem is actually not limited to just notifications, I play music from my phone, when the the phone is awake it plays perfectly, when you sleep the phone, the music will carry on playing but occasionally it will have a hiccup where it will stop playing for a split second then carry on, and sometimes at the end of a song you expect the next song to start but it never will, if you then wake the device the song will start playing like nothing was wrong (exactly how the notification problem is).
I don't know what the problem is I suspect something to do with bad software or faulty hardware if there is a specific part of the hardware that only comes into play when sleeping (I don't know if there is or not).
What are the specifics of your phone? Mine is a XT1068 8GB Dual SIM Retail GB completely stock 4.4.4, the system version is: 21.11.14.titan_retgb.retbgall.en.GB retgb, will be good to know if this affects specific versions of the phone or any version, to narrow down the problem.
The problem is also completely random I cannot 'make' the problem happen it just does.
Mine is the same as yours XT1068 8GB Dual SIM Retail GB 21.11.14.titan_retgb.retbgall.en.GB retgb.
I also have the same problem with music, I also noticed this with chromecast, it seems to loose connection after playing one track.
I contacted Motorola assist and they said replace the phone. I'm not sure if replacing it will solve the problem, I'm guessing this is a software issue. I
I got it from Amazon UK, I'm thinking of returning this and going back to my Galaxy Nexus and wait for the new Nexus phone.
Because we have the same software version I more strongly suspect this is a software issue now, I'm not sure what to do, I don't really want to return the phone as I will be left phoneless and a replacement would just come with the same software.
Another option would be to re flash to a different software version (an international version) but that will invalidate the warranty.
Not really sure what to do, would be good hearing if any retGB people are not having any problems, if any are reading this thread? or if any non retGB are having this problem.
jay2the1 said:
Yes I am having the same problem this is my thread on the subject:http://forum.xda-developers.com/moto-g-2014/help/notification-problems-t2875216
[...]
The problem is actually not limited to just notifications, I play music from my phone, when the the phone is awake it plays perfectly, when you sleep the phone, the music will carry on playing but occasionally it will have a hiccup where it will stop playing for a split second then carry on, and sometimes at the end of a song you expect the next song to start but it never will, if you then wake the device the song will start playing like nothing was wrong (exactly how the notification problem is).
I don't know what the problem is I suspect something to do with bad software or faulty hardware if there is a specific part of the hardware that only comes into play when sleeping (I don't know if there is or not).
What are the specifics of your phone? Mine is a XT1068 8GB Dual SIM Retail GB completely stock 4.4.4, the system version is: 21.11.14.titan_retgb.retbgall.en.GB retgb, will be good to know if this affects specific versions of the phone or any version, to narrow down the problem.
The problem is also completely random I cannot 'make' the problem happen it just does.
Click to expand...
Click to collapse
For notification problem read description of https://play.google.com/store/apps/details?id=com.andqlimax.pushfixer.noroot&hl=en
and yes I also have same problem for play music my phone is XT1068 16gb retaildsdsall.en.03.retin
I think you should create new thread for play music problem, seems like we all have that
bhavin192 said:
For notification problem read description of https://play.google.com/store/apps/details?id=com.andqlimax.pushfixer.noroot&hl=en
and yes I also have same problem for play music my phone is XT1068 16gb retaildsdsall.en.03.retin
I think you should create new thread for play music problem, seems like we all have that
Click to expand...
Click to collapse
:\ it doesn't look like that app fixes it even when changing the interval to 1min.
I've sort of found a way to at least make it happen to test stuff, using 2 devices I have installed Telegram on both and set each device up with different numbers so I can message from one device to the other, using the other device to the Moto G if I send messages sometimes the notification is instant, sometimes it is a minute later, there is no pattern on whether it will receive it instantly or delayed, however waking the device will always make the phone buzz if it is delayed.
If I add my tablet into the mix (tablet and Moto G on the same number) the difference is very stark, sending 5 quick fire messages the tablet buzzes for every message, the Moto G may buzz for the first and maybe the 2nd but then nothing for the other 3, or none at all, or none and then double beep on the last message or a little time after the last message. (all this is on WiFi)
The best news is that it has eventually beeped within a couple of minutes for every message, but in a conversation on WhatsApp a couple of minutes is a long time.
Again if the phone is awake or playing music while sleeping it works perfect a beep for every message every time (WiFi Again). (I know PNF is only a partial fix for WhatsApp and Telegram but I can't test it easily with Gmail and the main concern is WhatsApp as I want those messages without delay)
It's definitely something to do with keeping the phone 'active', if it's playing the music it works, if it's doing nothing it is literally like it's sleeping on the job.
I'm going to test on 3G but seems to work almost perfect so far (I haven't really used my phone on 3G much as I'm normally on WiFi)
@katkat911 can you tell me about your WiFi setup it isn't TP-Link is it? because I'm wondering if it could be a WiFi setup issue as my phone originally couldn't even detect my router until I changed some settings. (I know you have the problem on 3G too)
Apologies if this is a bit rambly I want to put my casual findings out there in order to let others have the information.
Been testing on 3G, after the phone is slept all notifications work perfectly for 10 minutes with the phone buzzing a second or 2 after my tablet, if you sleep the phone and send a message after 10 minutes the phone will only buzz after 30 minutes from being slept (ie the heartbeat).
I've reinstalled PNF app and will experiment more tomorrow, still not sure how I will fix WiFi but I think a little more experimentation is required (yet doesn't make sense why my tablet always works 100% and the phone doesn't when using the same router)
jay2the1 said:
:\ it doesn't look like that app fixes it even when changing the interval to 1min.
I've sort of found a way to at least make it happen to test stuff, using 2 devices I have installed Telegram on both and set each device up with different numbers so I can message from one device to the other, using the other device to the Moto G if I send messages sometimes the notification is instant, sometimes it is a minute later, there is no pattern on whether it will receive it instantly or delayed, however waking the device will always make the phone buzz if it is delayed.
If I add my tablet into the mix (tablet and Moto G on the same number) the difference is very stark, sending 5 quick fire messages the tablet buzzes for every message, the Moto G may buzz for the first and maybe the 2nd but then nothing for the other 3, or none at all, or none and then double beep on the last message or a little time after the last message. (all this is on WiFi)
The best news is that it has eventually beeped within a couple of minutes for every message, but in a conversation on WhatsApp a couple of minutes is a long time.
Again if the phone is awake or playing music while sleeping it works perfect a beep for every message every time (WiFi Again). (I know PNF is only a partial fix for WhatsApp and Telegram but I can't test it easily with Gmail and the main concern is WhatsApp as I want those messages without delay)
It's definitely something to do with keeping the phone 'active', if it's playing the music it works, if it's doing nothing it is literally like it's sleeping on the job.
I'm going to test on 3G but seems to work almost perfect so far (I haven't really used my phone on 3G much as I'm normally on WiFi)
@katkat911 can you tell me about your WiFi setup it isn't TP-Link is it? because I'm wondering if it could be a WiFi setup issue as my phone originally couldn't even detect my router until I changed some settings. (I know you have the problem on 3G too)
Apologies if this is a bit rambly I want to put my casual findings out there in order to let others have the information.
Click to expand...
Click to collapse
I agree with you that it has something to do with phone going to sleep. My WiFi router is Netgear. I have they same problem with every other WiFi network and also on 3G. I didnt have this problem on my previous phone Galaxy Nexus.
PNF doesnt seem to work at all.
Notification problem is proved. I also have the issue. that 10 mins theory is absolutely right. as both of you have done good research, I would suggest one of you create a question at https://forums.motorola.com/hives/e3ec93b1d7/summary and summarize all your findings. Some one from Motorola will respond definitely. I see this as a deep sleep issue with the kernel. Once submitted, you can share the link of your thread here. I and others will comment confirming this as a common problem.
You may have to first register with your moto id or may be google id.
anshumandash said:
Notification problem is proved. I also have the issue. that 10 mins theory is absolutely right. as both of you have done good research, I would suggest one of you create a question at https://forums.motorola.com/hives/e3ec93b1d7/summary and summarize all your findings. Some one from Motorola will respond definitely. I see this as a deep sleep issue with the kernel. Once submitted, you can share the link of your thread here. I and others will comment confirming this as a common problem.
You may have to first register with your moto id or may be google id.
Click to expand...
Click to collapse
I have posted this on the Motoral forums here https://forums.motorola.com/posts/dbb4806484
I have been experimenting again today, the problem is significantly worse on WiFi notifications are much slower than on 3G, the problem seems completely unreplicable, sometimes notifications come though aOK even after I have left the device sleeping for an hour (using WiFi) or sometimes the notification will be delayed for several minutes even if it has only just been slept (again using WiFi), 3G on the other hand there is a definite 10 minute cut off from sleeping the device.
I've had PNF installed since last night and it doesn't help WiFi at all, but 3G it might, I say might because sometimes after 10 minutes (even an hour later) if I send a notification I do receive it straight away (something that never happened before I installed PNF) but then sometimes it doesn't and it's delayed for several minutes again.
I will join the Moto forum and add my weight to that when I get back to my computer as you need to sign in with a Google account.
I've also noticed that if the phone is sleeping whilst charging notifications work flawlessly in much the same way playing music while the device is sleeping they do. I've posted this finding in the Moto forums as well.
Fingers crossed we get a solution :fingers-crossed:
jay2the1 said:
I've also noticed that if the phone is sleeping whilst charging notifications work flawlessly in much the same way playing music while the device is sleeping they do. I've posted this finding in the Moto forums as well.
Fingers crossed we get a solution :fingers-crossed:
Click to expand...
Click to collapse
I have also noticed that. It seems that many are having this issue, so far no reply from Motorola
Motorola might be investigating about it. Yesterday i went back to dalvik from art. I tested the notifications the while day. On Wi-Fi, i didn't see the delays any more. In 3g many tests were successful even after 1hr of deep sleep. Only at 4pm India time i found a delay of 22 mins for whatsapp notification. There i also realized that it had switched to 2g due to bad signal in that room. I was definitely having problem when i was on art. Last night i also got the ota for build 23. I see that the kernel is updated. I will monitor one more day and report here.
Motorola has at least seen the post even with no reply, I just hope they are busy behind the scenes working out what is wrong so they can fix it.
I've never used ART (I'm completely stock), and all the problems are still happening today, unfortunately Telegram is being DDoS'd today so haven't been able to test anything out.
It will be interesting to hear if the update you received helps in any way, esp with the updated kernel, since your retGB device received it hopefully ours may do soon too.
As far as I can tell it doesn't affect calls and SMS, but I simply don't use SMS or calls at all (WhatsApp ftw) so my testing has been the odd 'prank' phone call from my 2nd phone and it rings every time, but it's not enough to confirm if it's a fluke or if in fact it does not affect phone calls/SMS.
SMS and calls won't be impacted due to this. It's mostly related to deep sleep state of the phone. It will impact data connectivity mostly.
I have been testing as and when possible after the update. On Wi-Fi, I didn't see any delays for WhatsApp, Facebook notification, exchange mails through nine app even if the phone was in sleep mode fur an hour or so. I saw 1 min delay in Viber twice.
anshumandash said:
SMS and calls won't be impacted due to this. It's mostly related to deep sleep state of the phone. It will impact data connectivity mostly.
I have been testing as and when possible after the update. On Wi-Fi, I didn't see any delays for WhatsApp, Facebook notification, exchange mails through nine app even if the phone was in sleep mode fur an hour or so. I saw 1 min delay in Viber twice.
Click to expand...
Click to collapse
That's good news, hopefully the update has indeed fixed it, there's no indication when the update will hit the UK but if it does fix it then ASAP I hope.
anshumandash said:
SMS and calls won't be impacted due to this. It's mostly related to deep sleep state of the phone. It will impact data connectivity mostly.
I have been testing as and when possible after the update. On Wi-Fi, I didn't see any delays for WhatsApp, Facebook notification, exchange mails through nine app even if the phone was in sleep mode fur an hour or so. I saw 1 min delay in Viber twice.
Click to expand...
Click to collapse
How is the phone with the new OTA update ? are notifications still delayed?
There's still no word from Motorola
katkat911 said:
How is the phone with the new OTA update ? are notifications still delayed?
There's still no word from Motorola
Click to expand...
Click to collapse
In a different thread Motorola amin had mentioned that they are investigating the notification delay issue. I don't see much delays after the update. There are few mins here and there, but mostly good. If you haven't received the update yet, check the ota thread and update manually. It's the same update. Then see if you find any improvement.
I got the OTA update yesterday and I'm still having the same issues

[Q] Gmail push notifications

Hi guys,
I recently changed from a nexus 5 and the phone is super nice. Of course, hardware > software.
In any case, I noticed a starting a few days back that I do not get gmail push notifications as they come.
Meaning, I have to pull to refresh. This also means that I do not get new gmail notifications.
I did some fiddling around with the settings and it wasn't set to notify me for all new mail but even with this on, I don't get timely notifications.
I did further research and noticed that I get my notifications on wifi but not on regular data.
-edit-
I tried it again and now both wifi and data are not reliable. I'm on a hotel wifi connection so I expected this but I wasn't expecting this from the data.
Has anyone heard of the S6edge having possible radio/modem issues? If so, I'm going to go exchange this device for another s6e.
I'm really hoping that it doesn't come to that and that it's a software issue more than hardware.
The thing is, I don't know if anyone knows but the same thing above happens to me with an application called kakao talk (a korean version of whatsapp)
I don't get push notifications and when I open the app I get bombarded with messages.
After opening the app and then closing it, I get updates like normal.
I can't figure this out. Do any one of you have any suggestions?
I don't get notifications for gmail or inbox either, everything is turned on. It was bothering me before but I got used to it . I use kakao religiously but with notifications off..I'll tick then on and see
Sent from my SAMSUNG-SM-G925A using XDA Free mobile app
xketch said:
I don't get notifications for gmail or inbox either, everything is turned on. It was bothering me before but I got used to it . I use kakao religiously but with notifications off..I'll tick then on and see
Sent from my SAMSUNG-SM-G925A using XDA Free mobile app
Click to expand...
Click to collapse
I couldn't wait and I just factory reset my phone.
Gmail notifications come as they should without me having to manually refresh the feed.
Yesterday morning I was on wifi and kakao notifications came in time as well, but I forgot to try this on the network and slept after turning it off last night.
This morning I woke up a little earlier than my alarm and noticed no notifications thinking I didn't get any.
However as soon as my alarm rang and I turned it off, notifications started coming.
Am I going insane? The device seems to go into some network sleep mode and will only start connecting once it's literally awaken.
I'm trying to rule out app bug, software bug, but most importantly, if this is a hardware bug.
If this is a hardware issue, I only have about a week to exchange it.
k0p4n said:
I couldn't wait and I just factory reset my phone.
Gmail notifications come as they should without me having to manually refresh the feed.
Yesterday morning I was on wifi and kakao notifications came in time as well, but I forgot to try this on the network and slept after turning it off last night.
This morning I woke up a little earlier than my alarm and noticed no notifications thinking I didn't get any.
However as soon as my alarm rang and I turned it off, notifications started coming.
Am I going insane? The device seems to go into some network sleep mode and will only start connecting once it's literally awaken.
I'm trying to rule out app bug, software bug, but most importantly, if this is a hardware bug.
If this is a hardware issue, I only have about a week to exchange it.
Click to expand...
Click to collapse
Disable and uninstall (updates) google play services. Later on you can re-update google play services. I know this is same as doing a factory reset but it is worth a try. I did the same to fix mine.
k0p4n said:
I couldn't wait and I just factory reset my phone.
Gmail notifications come as they should without me having to manually refresh the feed.
Yesterday morning I was on wifi and kakao notifications came in time as well, but I forgot to try this on the network and slept after turning it off last night.
This morning I woke up a little earlier than my alarm and noticed no notifications thinking I didn't get any.
However as soon as my alarm rang and I turned it off, notifications started coming.
Am I going insane? The device seems to go into some network sleep mode and will only start connecting once it's literally awaken.
I'm trying to rule out app bug, software bug, but most importantly, if this is a hardware bug.
If this is a hardware issue, I only have about a week to exchange it.
Click to expand...
Click to collapse
You are not losing your mind, this is a software bug and others have this issue as well especially with google related products.

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