[Q] Average U.S. Shipping times for Moto Maker X? - X 2014 Q&A, Help & Troubleshooting

Hi all - I'm wondering if any of you have ordered and received a Moto Maker Moto X in the U.S., and about how long it took from order to receive?

0TheRain0 said:
Hi all - I'm wondering if any of you have ordered and received a Moto Maker Moto X in the U.S., and about how long it took from order to receive?
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I was just looking to put in an order this morning. I got an estimated delivery time of 5 days, then when I put it in my cart, I got a delayed to October 9 (10 days out). Even internally their shipping software can't figure out when things will ship.

I ordered a 32gb Pure Edition with a black front on Sept. 18 and was given an estimated shipping date of October 13.

Assuming preordering counts, I ordered a Moto Maker Moto x on September 19th, and got it on September 25th, one day before the predicted ship date. I think it was because I ordered the 16 gb version though.

I ordered the Vzw Moto X on Friday morning, the 26th. Looks like it will be delivered tomorrow, the 30th...:good:

Ordered a 32gb pure edition with wood back on Saturday the 27th, estimated delivery is the 8th though I'm really hoping to see it this week.

bgmncwj said:
Ordered a 32gb pure edition with wood back on Saturday the 27th, estimated delivery is the 8th though I'm really hoping to see it this week.
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Looks like the timing is highly variable. I expect they produce these in batches. So one day they might do VZW, then the next AT&T, because they have to switch internal boards. Also, they probably assemble a batch of leather, then a batch of soft touch etc.
On top of this, when you read all the different shipping threads, it appears they are experiencing various shortages - white fronts, bamboo backs, and the Pure edition internals all appear to be backordered, although there are reports of expected deliveries for some of those parts anticipated this week. Because of the backorders, I expect they are changing their batch production schedule, so even though the system might have anticipated a certain schedule, that schedule appears to be in flux, thus leading to a large discrepancy in production times.
For what its worth, I ordered a Verizon Cognac leather 32gb on Friday morning (1am) (9/26) and it should be here today, 9/30 When I ordered, it said 6 days. When it "entered production", it said Oct 1, so it appears it will be here a day early. And it even sat Sunday and Monday the Fedex station, because it was scheduled for a 2 day delivery, and no, they wouldn't let me pick it up early It actually "arrived" at the local facility 20 min before the stock Verizon bamboo version that I ordered through VZW on Friday at 1am. But the VZW one was delivered yesterday, because it was "1 day"

Thanks for all of the info guys! I went ahead and placed my order - Verizon 16GB version, with black front. They quoted 6 days, delivering Oct, 6th. Seems pretty good. Looked like if I had ordered the 32GB version it would have been 10 additional days right now. And white front is also a longer wait.
We'll see if their estimate is correct and mine arrives on the 6th!

I ordered the 32Gb At&t Moto X via Moto Maker on Sept 27th, and though motorola's website said it was backordered until October 12th, I received a call from Motorola telling me they are currently assembling my phone, and the phone arrived at my doorstep today, September 30th.

Ordered mine on the 26th got it today 32 gb verizon
Sent from my XT1060 using Xparent BlueTapatalk 2

Looks like Motorola beat their own prediction. While Motorola's site still shows that it hasn't shipped, I just got a shipping notification from FedEx that my phone will be here the 2nd instead of the 8th. Awesome, just in time for my birthday on Friday.

bgmncwj said:
Looks like Motorola beat their own prediction. While Motorola's site still shows that it hasn't shipped, I just got a shipping notification from FedEx that my phone will be here the 2nd instead of the 8th. Awesome, just in time for my birthday on Friday.
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Happy birthday bro!! :good:

Exactly the same here. 8th estimate, coming the 2nd. No complaints!

Just saw that my 32gb Pure edition shipped today. Ordered September 18th with an estimate of October 13th delivery.
Hooray!

Ordered 9/26: Pure Edition; 32gb, black front, walnut back, engraved.
SHIPPED FedEx from Ft. Worth 9/30 w/ est delivery 10/2.
That's shipment in 4 days & delivery in under 1 week.
Not bad . . . and a week ahead of original estimate from Motorola!

destes37 said:
I ordered the Vzw Moto X on Friday morning, the 26th. Looks like it will be delivered tomorrow, the 30th...:good:
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Did this actually happen?

BootlegZani said:
Did this actually happen?
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It sure did. I've had my phone for a week now...

I ordered mine Sept. 28th.
Navy back
Dark Metallic Trim
32gb
My estimated delivery from moto is 10/22. I sure hope it gets here sooner cuz i am getting antsy to play with this thing...

4 days from order date
I ordered my Verizon phone on Sept 26 w/Motomaker. The original email from Motorola gave a delivery date of Oct 2. The 'your order has shipped' email said Oct 1 but I received it on Sept 30. Not too shabby!

ssick92 said:
I ordered mine Sept. 28th.
Navy back
Dark Metallic Trim
32gb
My estimated delivery from moto is 10/22. I sure hope it gets here sooner cuz i am getting antsy to play with this thing...
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Did you hear anything yet? I have the same shipping date as you but I haven't heard anything. Granted they still got practically 2 weeks left.

Related

For those that ordered the Dev Edtion.. How long did it take to get it?

Just wondering how long it took for the device to be in your hands from the day you ordered it?
gwallers said:
Just wondering how long it took for the device to be in your hands from the day you ordered it?
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Last week, I ordered Tuesday (11/5) night around 9:30pm. Phone was picked up by FedEx on Wednesday (11/6) afternoon, arrived at my house on Friday (11/8).
If it matters, mine is the Verizon Developer Edition.
EDIT: The web site did have a note saying like due to high demand, it may take 7 days to process. But obviously it didn't.
When i ordered demand was "high" and they said it would ship within 7 days.
Once it shipped it took 3 days from Texas to Maryland. VZW also.
3 days, ordered on a Saturday morning.
Sent from my XT1053 using Tapatalk
gwallers said:
Just wondering how long it took for the device to be in your hands from the day you ordered it?
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I ordered on Friday 11/8. It was released to shipping on Monday. But it still hasn't shipped. Chat seesion rep said 6 day commitment and i should expect it on or before the 14th. Supposedly they ship Fedex overnight
Ordered mine on the 10th. Still sitting in not shipped state.
Sent from my SCH-I545 using Tapatalk
wallyn said:
I ordered on Friday 11/8. It was released to shipping on Monday. But it still hasn't shipped. Chat seesion rep said 6 day commitment and i should expect it on or before the 14th. Supposedly they ship Fedex overnight
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That's odd. I ordered on the 8th. It shipped on the 11th and will be here tomorrow 13th. They do 2 day shipping. The first one I ordered was shipped the same day but I returned it for the discount.
Sent from my ADR6400L using Tapatalk 2
Ordered on the 8th. Shipped on the 12th with 2 day expected tomorrow on the 14th
Did your order status ever change and/or did they send you a tracking number? Ordered mine on the 9th and my order status still says "not shipped". I want my new toy!
SanDiegoSteve said:
Did your order status ever change and/or did they send you a tracking number? Ordered mine on the 9th and my order status still says "not shipped". I want my new toy!
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I was never able to see my status. I got an email with a tracking number around 10 hours after it was picked up
I ordered 11/6, received it 11/11. On the motorola site, under order history it still has a status of "Not Shipped"
Mine status updated on the website when it shipped and I was mailed the tracking number. Same thing happened for both my orders.
Mine will be here today. Can finally retire the s4 and its cartoon touchwiz interface.
Sent from my SCH-I545 using Tapatalk
M X
I placed my order on 11 Nov (sunday) and received it on 15 Nov (friday).
I received a "your order had shipped" email late Weds evening.
---
I was a little disappointed w/ the quality of shipping. The phone arrived safe and sound, but the Moto X box was stuffed inside a much larger box with no form of padding or cushioning at all.
I know it's all solid state, but I still didn't like hearing the moto x box sliding around. Not something you want to hear when opening $600 worth of electronics.
Hi!
Do you know if it is possible to make the shipment of Moto X Hold at FedEx location?
I would better go and pick up my shipment at FedEx, than receiveing at my location.
I will be there only at a certain period of time, not before, and not after?
How accurate is the estimated shipping time?
Thanks.
What are the recent experiences with the delivery time of the DE?
Benoe said:
What are the recent experiences with the delivery time of the DE?
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I ordered mine yesterday morning Monday and recrieved shipping notification the same day. Says it will be deliverd Wednesday with two day shipping.
Sent from my HTC One using xda app-developers app
Benoe said:
What are the recent experiences with the delivery time of the DE?
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I ordered mine on a Wednesday evening and received it the following Monday. I believe they have plenty on the shelf, at least VZW anyway, as mine came with 4.2.2 on it. To me that would indicate that it was built awhile ago.
DuvelDroid said:
I ordered mine on a Wednesday evening and received it the following Monday. I believe they have plenty on the shelf, at least VZW anyway, as mine came with 4.2.2 on it. To me that would indicate that it was built awhile ago.
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I want to buy the GSM version.

[Q] When did you preorder your S5, and when did you receive it?

I preordered my S5 on March 23rd, with an expected ship date of the 8 or 9th. I then added a friend to my new mobile share plan and he decided he wanted the s5 also. So I ordered his on the 31st of March.
His showed up yesterday, 4/09, and mine is scheduled to arrive today, 4/10.
One would think preordering would be a first come first serve basis. But nope, not with AT&T. One shipped from Tennessee, one shipped from Texas. Texas, being geographically closer to me in California, is the shipment that is arriving a day later.
Now, this isn't a big deal to me, but I am a bit annoyed that I wouldn't get it sooner, based on my immediate preorder. And ultimately I will probably leave it in the box until you crafty people find a way to hack it. If not, I'll probably stick with my TWRP enabled S4 which works great still. (had to replace the LCD, which is the entire reason I preordered the S5.)
Just curious when you preordered, and when you received, let me know.
Order was placed: 10:05 AM CDT March 28, 2014
Received: April 10
JesseK said:
I preordered my S5 on March 23rd ~~~
Just curious when you preordered, and when you received, let me know.
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I live in Dallas and ordered mine on 3/29. It was marked to ship on 4/8, due 4/10 by 4:30 CST. It shipped from Ft. Worth to Dallas, back to Ft. Worth, then to Addison (a Dallas suburb) before heading to me. It's maddening but I'll have it within a couple of hours.
Ordered black via premier 3/21 @10:15pm, Fedex shows delivery at 12:21pm today, 4/10
FYI -- lots of people were posting here that they got an alert their phone had shipped. I didn't get my alert til late last night and my order status had been "Preparing to Ship" for quite a while. However, FedEx tacking info said it actually went out on 4/8 despite the lag in notifications to me.
Christopher3712 said:
I live in Dallas and ordered mine on 3/29. It was marked to ship on 4/8, due 4/10 by 4:30 CST. It shipped from Ft. Worth to Dallas, back to Ft. Worth, then to Addison (a Dallas suburb) before heading to me. It's maddening but I'll have it within a couple of hours.
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I preordered on the 3/28 and I got mine 4/10!
3/21 pre-ordered
4/10 currently wandering around downtown in a big brown truck.
Pre-ordered 3/21
Just left work early to snag it. The excitement was too much.
It shipped from Texas, I am in Pennsylvania.
Ordered on 3/23 and got it 4/9.
Ordered S5 on 4/3 and got it on 4/9. Orderd Gear 2 Neo on 4/4 and got it on 4/8. Cruel joke by AT&T to send the watch before the phone. lol
Ordered mine on Monday got it today FedEx.
Ordered 2 on Sunday (7th) , one black and one white. Got the black one via FedEx on Wednesday (9th), got the white one today (10th).
Ordered on March 25th, got it today via USPS Priority 2 day.
I have pre ordered on April 02 and I have got the shipped on 7th and delivered on 9th.
Sent from my SAMSUNG-SM-G900A using xda app-developers app
pre ordered: 3/30
received: 4/9
Ordered on 4/4 and got it this morning via USPS.
Order was placed: 2:05 AM CDT March 29, 2014
Received: April 10
Ordered both a charcoal grey and a shimmery white one on 3/28. They were both delivered on 4/9.
What's weird is that the grey one shipped from Fort Worth and the white one from Memphis. I received shipping notifications for both on Monday 4/7 and the white one just hung out in Memphis till 4/8 while it waited for the grey one to arrive in Memphis as well. Then they both arrived on my front porch the next day at noon.
My old phone told me they were delivered so I did a surgical strike running home from work at lunch to scoop them up and get them to a secure location.
Beautiful phones, both of them.
For whatever reason, I couldn't preorder on AT&T's site (Premier). It said my plan was not compatible with that phone. Must've been a bug on the site, for kicks I tried adding serveral different phones (including basic phones) to my shopping cart and received the same message.
So I ended up preordering it at Best Buy, and I'm going to pick it up today. It comes with a $10 gift card, so I guess I can't complain too much about not getting the phone a few days early.

From building to shipped

So everyone who used moto maker, how long did it take to go from building your device to shipped? I ordered mine two days ago and got an email saying it was being built a few hours later. What has everyone else's experience been?
smalltownbird said:
So everyone who used moto maker, how long did it take to go from building your device to shipped? I ordered mine two days ago and got an email saying it was being built a few hours later. What has everyone else's experience been?
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i ordered mine yesterday the 27th. hopefully i get a message that it will be assembled. mine says not shipped yet as the status
Ordered my 32GB black leather black front green trim VZW X on the 26th (first day of orders). It was being assembled that same day and shipped the next day, the 27th. It will be here tomorrow by 8 p.m. From the time I designed it to my doorstep will be about 4.5 days.
Ordered mine on the 26th and got a "it's being built" email the same day but it hasn't shipped yet. It said in the initial confirmation email that the estimated delivery date was Oct. 8th. Bummer
shahud said:
Ordered mine on the 26th and got a "it's being built" email the same day but it hasn't shipped yet. It said in the initial confirmation email that the estimated delivery date was Oct. 8th. Bummer
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Mine also gave an initial delivery date of Oct. 8th, but it quickly go bumped up to Sept. 30th. Don't be surprised if yours gets a small bump as well.
Sent from my XT1060 using Tapatalk
stastnysnipes26 said:
Mine also gave an initial delivery date of Oct. 8th, but it quickly go bumped up to Sept. 30th. Don't be surprised if yours gets a small bump as well.
Sent from my XT1060 using Tapatalk
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That would be awesome. Did you get an email saying it had shipped or did you have to go to Motorola's website to see that?
shahud said:
That would be awesome. Did you get an email saying it had shipped or did you have to go to Motorola's website to see that?
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I got an email telling me that it had shipped.
Sent from my XT1060 using Tapatalk
smalltownbird said:
So everyone who used moto maker, how long did it take to go from building your device to shipped? I ordered mine two days ago and got an email saying it was being built a few hours later. What has everyone else's experience been?
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Mine went from ordered to building in 12 hours, then 8 days from building to ship. No email from Moto or FedEx, had to check order status on moto's website.
My initial date was 10/13, showed up on 9/29.
I was in the first-few-days mess with AT&T/pure pre-orders.
Purchased Friday, built same day shipped on Saturday, should have tonight. I got the black front and Navy back if that makes a difference
Ordered mine on 26th in the afternoon, got estimated date of October 27th ?, email that it was being assembled on Sep 27th, same estimated delivery date as of right now...
GatorsUF said:
Ordered mine on 26th in the afternoon, got estimated date of October 27th ?, email that it was being assembled on Sep 27th, same estimated delivery date as of right now...
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That is how mine is. When I ordered my MOTO 360 or said ship date of 10-22nd but I received it yesterday. I never received an email outside of the receipt email.
Ordered the Pure Edition w/ T-mo sim on the 30th and got an estimated delivery date of the 9th. I've contacted motorola about it via chat a couple of times and I get the same story every time about some kind of delay in shipping and the last person I talked to told me that it's waiting for FedEx to pick up so we'll see.

T-Mobile 64Gb Nexus 6

Has anyone received a 64Gb any color from T-Mobile. Got my order in about 15 minutes after they went live, said it would be here by 27 Nov, been on backorder for 1 1/2 weeks so far.
People have started receiving them, but T-Mobile has been shipping in some crazy order. Pretty much everybody that ordered super early has been skipped. There are two other threads on he that talk about it I believe. If you search twitter for @Butler_speaks or @maliciousmitch you'll see our twitter rampage. It's getting ridiculous.
Yeah, I received mine... I'm sure other folks have as well. You're really having some bad luck if you had that order in before 12:15 eastern time. I ordered two, one at 12:05 EST and one at something like 12:40 EST and received both in two days.
I bought my 64 Blue from T-Mobile on the 25 Nov and it will be here on Monday 1 Dec
Bought 19th 11:30am. Received 28th 1pm. Overnight shipping.
I bought on the 19th @ 9:30pm PST over the phone and got it on the 20th ... Blue 64gb. Overnight shipping.
Its really odd that you don't have yours yet. I hope it arrives soon.
Sent from my Nexus 6 using XDA Free mobile app
ordered mine on Wednesday with overnight and got it Friday afternoon
Got mine on Friday.
N6
Ordered mine on Monday and haven't received anything other than an email stating it was backordered.
slimc84 said:
Ordered mine on Monday and haven't received anything other than an email stating it was backordered.
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Tuesday morning at 7AM CST here. Same boat.
Been going back and forth with T-Mobile all day and all I got was you'll get it soon and a $75.00 credit to my account.
I ordered the 64 gb via T-Mobile website on Monday the 24th. I received it on Friday the 28th (but did select overnight shipping) . After placing the order, the website did say it was on backorder. I was expecting to wait at least a week or two. After one day of use it's been great. Big difference from my Nexus 4.
Sent from my Nexus 6 using XDA Free mobile app
Ordered mine 64 Blue early morning on the 19th. Opted for "regular shipping". Received the unit past Wednesday. Received my most expensive piece of clear plastic N6 case from Google faster than the damn phone...lol......
*And I mean one expensive piece of case. Got fooled this tyme.

When should I expect my T-Mobile LG G6 to arrive?

I preordered the Platinum/Ice LG G6 and I just received a tracking number for my order. It says there was an origin scan in Kentucky and that it should arrive Thursday, March 30. Should I really expect it to be here that soon even though the phone doesn't come out until April 6/7th?
Yes, several T-Mobile folks have already received them. The rest of us poor bastards (VZW, ATT, Sprint, USCC) are still waiting, although a couple of VZW and ATT customers can now see their tracking info for the shipment. Good luck!
it will be there on the 30th if it already has the origin scan. Got mine yesterday with standard shipping to Texas.
I ordered mine on friday and its getting here tomorrow. It should take 3 days from the day you ordered. Even though the phone doesn't come out till april 7 . If u pre ordered it, u will get in within 3 days.
I pre-ordered the day pre-orders opened with overnight shipping and received it the next day.
I ordered mine on friday and will be receiving it tomorrow so you should be good
ordered mine 3/27 from t mobile. tracking says should be here by 3/30
Mine arrived today charging as I write.
I got mine yesterday (Ice Platinum). I ordered it and used the free shipping. 3 day select. If you order it overnight, you'll receive it as soon as they process the order... which is fairly quick.
Ordered on the 23rd, shipped on the 24th and received on the 28th. Extra time because of Sunday.

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