Finally killed my Z1 - Xperia Z1 Q&A, Help & Troubleshooting

Any ideas how to fix this?
It started with the phone died by itself and wouldn't turn back on at all except it can go to Sony logo when I'm charging the phone.
First thing to do was to hard rest by pressing the orange clip (didn't work) then tried pressing power + vol up button (didn't work).
Second thing was to install via flashtool. Installation was successfully done but I can't turn the bloody thing on (battery is about 60%).
Any idea? I think I just killed it.
Another issue is that the phone is always stuck in fastboot mode when connected via usb.

3r1k said:
Any ideas how to fix this?
It started with the phone died by itself and wouldn't turn back on at all except it can go to Sony logo when I'm charging the phone.
First thing to do was to hard rest by pressing the orange clip (didn't work) then tried pressing power + vol up button (didn't work).
Second thing was to install via flashtool. Installation was successfully done but I can't turn the bloody thing on (battery is about 60%).
Any idea? I think I just killed it.
Another issue is that the phone is always stuck in fastboot mode when connected via usb.
Click to expand...
Click to collapse
Any water damage? Been in water?
Clean USB port with cocktail stick or q tip with alcohol. Try again.
Not bricked. Kernel is booting if Sony logo comes up. It is something else...
EDIT: Hold power and vol up together to hard reboot the phone

hI
to rise your phone again use Sony's PC Companion-support. Follow the instructions of the application. I had the same ptob.
Thank you

Related

[Q] captivate won't boot after Axura clockwork

Help !!!!!!!!!!!!!!!!!!!!!!!!!!
hmy captivate died after flashing Axura using clockwork
now I can not boot up the phone, unplug the battery for 15 Min and put it back but still the same can not boot up the phone....
please help
You need to figure out a way to get into Download Mode, use ODIN, and flash back to JF6. Once you have JF6 running, you can flash whatever rom you want again.
If you search, you'll see a bunch of posts on the different methods to get to Download Mode.
Goodluck.
Yes, I know if I get download mode I can flash whatever rom, but the problem is that the phone completely dead nothing shown in the screen, I have tried the following
1- try the combination of Vol down + Power
2- try the combination of Vol up + Vol Down + Power
3- try Vol down and then connect USB
4- try Vol down + Vol Up and then connect USB
all these while opening ODIN
also I tried this on both windows 7, and windows XP.
do you have any other suggestions to do.
please help
Still have the problem, need heeeeeeeeeeeeeeeeeeelp please
How did it exactly die? It'd be useful for people who may know a solution. I've heard of JIG a few times.
you get the little home lights on the bottom of the phone to light up at least?
Also.. does the computer recognize the device?
If not and it's completely black screen and you don't even feel it vibrate while booting? Its toast.
But.. try doing the battery/sim card pull - hold down both volume buttons plug in the USB and jam in the batter and see if that works.
Or.. to the ATT warranty center you shall go.
I was flashing Axura rom using clockwork recovery, and after complete the installation and start reboot this back screen comes on, now not booting at all
Odin not recognize the phone, or even the computer does not detect any connected device,
I tried pull the battery, wait for 15 min then connect the USB, hold vol up, down and power keys then put the battery back while holding these three keys nothing happen, the screen still black and the computer not detect it.
I tired all ways but nothing works with me.
Now I think it is complete died, Even I tried the hair dryer trick but nothing works.
some posts talk about JIG
How this JIG works and how to do it?
up for heeeeeeeeeeeeeeeeeelp
hzeid said:
I was flashing Axura rom using clockwork recovery, and after complete the installation and start reboot this back screen comes on, now not booting at all
Odin not recognize the phone, or even the computer does not detect any connected device,
I tried pull the battery, wait for 15 min then connect the USB, hold vol up, down and power keys then put the battery back while holding these three keys nothing happen, the screen still black and the computer not detect it.
I tired all ways but nothing works with me.
Now I think it is complete died, Even I tried the hair dryer trick but nothing works.
some posts talk about JIG
How this JIG works and how to do it?
Click to expand...
Click to collapse
USB Jig will trigger the phone into Download mode.
******Soldering Required******
http://forum.xda-developers.com/showthread.php?t=819551
****Solderless version****
http://forum.xda-developers.com/showthread.php?t=841512
I followed JIG solution, connect resistants of 301K on pin 4,5 on mini usb head, nothing works still black screen, no at&t log nothing
help any new suggestion
try charging the phone for a few hours, if possible try a different battery.
also you may be in download mode with a black screen. i had a bad crash once from too much overclock or a corrupted kernel flash with the manhatten project 1.6ghz kernel. it corrupted the image files for bootup and download mode, my startup screen was garbage and had a black screen for download mode. but download mode still worked. start odin, it may still show device connected.
I did connect the JIG for 10 sec then disconnect it, then connect the phone to the computer while ODIN open, but nothing happen the computer still not detecting the phone, also the screen still black, it does not even any sign of responding except it get heated when connect it to charger.
guys as posted in other thread, will reward 75 US$ for who will help me getting my phone back to life
if you got the phone through at&t, you might as well just go exchange it for a new one. the people there won't be able to determine if you've voided your warranty if they can't boot your phone either.
sorry I did not got the phone from AT&T, I bought it from Ebay so I can not send it back to them

Phone wont boot (only while USB is connected)

I'm having the weirdest problem.
My Xperia Z wont boot up, it will only boot when i have USB in my PC and connected to the Xperia Z.
When I disconnect the USB the phone shuts down in about 3-15 seconds.
I tried to reflash the stock tft via Flashtool.
I tried to reflash via SUS
I tried to reflash/repair via PC Companion.
At the moment stock firmware is installed but the problem is still there.
I tried to Google but I cant find anyone with the same problem.
Please help!
What's your battery like because to me is sound like a battery problem, USB is supplying power and a soon as you remove power it dies,
Boot phone up and do a service test on battery *#*#service#*#*
A maybe completely wrong
P. S. Have you had your phone near water what colour is the paper under your tabs (should be white not pink)
Sent from my C6603 using xda premium
i have the same thing ...
midego said:
I'm having the weirdest problem.
My Xperia Z wont boot up, it will only boot when i have USB in my PC and connected to the Xperia Z.
When I disconnect the USB the phone shuts down in about 3-15 seconds.
I tried to reflash the stock tft via Flashtool.
I tried to reflash via SUS
I tried to reflash/repair via PC Companion.
At the moment stock firmware is installed but the problem is still there.
I tried to Google but I cant find anyone with the same problem.
Please help!
Click to expand...
Click to collapse
I have the exact same problem! have you found a solution yet? i'm thinking it's a hardware problem because of the fact that i have had this problem on different ROMs and even when i flashed it back to original firmware using sony's flastool.
The battery test under *#*#service#*#* says there's nothing wrong with it...
It's getting really frustrating actually... Phone is practically unuseable...
i think your phone does not turns off, im having the exact same problem, try put the screen to sleep every 30 minutes, if it last 30 minutes with the screen on, then your phone is having the same problem i have:
something like the volume up button "always pressed" so the power button doesnt react because its like detecting hard reset combination.
if the screen sleeps, you press the power button it does not come up, if you connect the usb, screen comes up. phone is not off.
if its like that, im glad i helped at least identify the problem (if you find a solution other than sending to sony (they'll charge me because my warranty is void) PLEASE TELL ME
EDIT: I FIXED IT!!
http://forum.xda-developers.com/showthread.php?p=44980996#post44980996
blackknigt said:
i think your phone does not turns off, im having the exact same problem, try put the screen to sleep every 30 minutes, if it last 30 minutes with the screen on, then your phone is having the same problem i have:
something like the volume up button "always pressed" so the power button doesnt react because its like detecting hard reset combination.
if the screen sleeps, you press the power button it does not come up, if you connect the usb, screen comes up. phone is not off.
if its like that, im glad i helped at least identify the problem (if you find a solution other than sending to sony (they'll charge me because my warranty is void) PLEASE TELL ME
EDIT: I FIXED IT!!
http://forum.xda-developers.com/showthread.php?p=44980996#post44980996
Click to expand...
Click to collapse
delete

Xperia SP is Dead

HELP! My Xperia SP is dead after unlocking bootloader with official way!
It won't turn on even when I tried to boot it up by connecting via usb to laptop.
I tried to charge it, but it's useless
I also tried to force restart it from restart button but it doesn't wake up
HELPP! :crying:
#UPDATE: By some miracle, the phone boots itself up and get working again. All apps are gone (like factory reset). It shut down about 2 hours then suddenly it came back to life. Still don't get it why this can be happening though. But thank God!
reynaldi3 said:
HELP! My Xperia SP is dead after unlocking bootloader with official way!
It won't turn on even when I tried to boot it up by connecting via usb to laptop.
I tried to charge it, but it's useless
I also tried to force restart it from restart button but it doesn't wake up
HELPP! :crying:
Click to expand...
Click to collapse
Have you tried the OFF button on the back?
You should try to connect your phone to pc, press volume button and keep it pressed. Then without releasing the volume button, press the restart button on the back until you see the led (blue or green depending on the volume you pressed). This means you have at the same time : usb + volume + reset button on the back.
You should keep it pressed during 3 to 15 seconds. If this doesn't work, put your phone to charge (on wall charger and preferably with stock charger) during 1-2 hours and try again.
Try reflash a stock ftf
Please provide more information to the things you did. Did you use EMMA or FLASHTOOL?
TLDGames said:
Have you tried the OFF button on the back?
Click to expand...
Click to collapse
Yes, I tried but it still doesn't work, the phone heats up while there is no sign of life. But after 2 hours it turns back on! Weird
pec0ra said:
You should try to connect your phone to pc, press volume button and keep it pressed. Then without releasing the volume button, press the restart button on the back until you see the led (blue or green depending on the volume you pressed). This means you have at the same time : usb + volume + reset button on the back.
You should keep it pressed during 3 to 15 seconds. If this doesn't work, put your phone to charge (on wall charger and preferably with stock charger) during 1-2 hours and try again.
Click to expand...
Click to collapse
I did that multiple times but there was no sign of life. No led pulse, dead screen, but only warm phone. But it came back on after 2 hours
lucasgta95 said:
Try reflash a stock ftf
Click to expand...
Click to collapse
I can't since it won't connect to anything (wall charger, usb, etc). But thank God it has come to life !
Furrydaus said:
Please provide more information to the things you did. Did you use EMMA or FLASHTOOL?
Click to expand...
Click to collapse
I use cmd since flashtool won't recognize my phone even I have install the correct driver. I read all the instructions from Sony web about unlocking bootloader and I suffer this situation. But after 2 hours it turns back on...
reynaldi3 said:
I use cmd since flashtool won't recognize my phone even I have install the correct driver. I read all the instructions from Sony web about unlocking bootloader and I suffer this situation. But after 2 hours it turns back on...
Click to expand...
Click to collapse
You should have followed the unofficiall methods and not sony
reynaldi3 said:
I did that multiple times but there was no sign of life. No led pulse, dead screen, but only warm phone. But it came back on after 2 hours
Click to expand...
Click to collapse
I have the same problem now and you made my hopes up. I was on PAC rom, normally working, but when i picked up my phone, it wasn't responding, OFF button isn't doing anything and my PC even doesn't recognize the phone over USB. So i hope it will be working again later. :fingers-crossed:
Edit: 12 hours later and still no signs of life, so im' doiwnloading ftf and i'm going to try flashing it...
Make sure you have the driver installed for your phone.
1. Download, install and run the driver update utility. Here's the link where you can download it.
http://www.driverscape.com/download/xperia-sp
2. If it doesn't detect your phone, download flashtool from here:
http://www.flashtool.net/downloads.php
Make sure you have the latest ftf image in order to flash to your phone. You can download from here.
http://forum.xda-developers.com/showthread.php?t=2311964
3. Make sure your phone is off by force shut down (clicking the OFF hard key in the back)
4. Open flashtool. Press and hold the volume down key and then connect your phone to the computer by USB.
5. The notification bar will light green indicating that it is connected in flash mode.
You can then follow instructions on how to flash through Google search. If you are able to reach step 5 and don't know how to flash, let me know.
daubh said:
Make sure you have the driver installed for your phone.
1. Download, install and run the driver update utility. Here's the link where you can download it.
http://www.driverscape.com/download/xperia-sp
2. If it doesn't detect your phone, download flashtool from here:
http://www.flashtool.net/downloads.php
Make sure you have the latest ftf image in order to flash to your phone. You can download from here.
http://forum.xda-developers.com/showthread.php?t=2311964
3. Make sure your phone is off by force shut down (clicking the OFF hard key in the back)
4. Open flashtool. Press and hold the volume down key and then connect your phone to the computer by USB.
5. The notification bar will light green indicating that it is connected in flash mode.
You can then follow instructions on how to flash through Google search. If you are able to reach step 5 and don't know how to flash, let me know.
Click to expand...
Click to collapse
Thanks, i know how to flash ftf, but my phone shows no signs of life, when plugged to charger, the LED doesn't light up and i can't go to flash mode aswell. So now it seems that the only thing i can do is to take my phone to repair, as it seems there is some hardware problem...
Dead Xperia SP Also
I have same situation since 21st of December.. I left my Phone on. When I was going to bed. I woke Up and saw this fuzzy blank grey screen, then I pressed the reset button at the back of the phone thinking all will be fine, But since then I've been battling with it. First, No sign of life after plugging, then a day later after I left it connected to my PC, The LED LIGHT turned red, but dead screen. About 15MINS later it goes off, Then comes up again (LED LIGHT) I've tried connecting to PC, it recognises it for about 4seconds and it disconnects automatically, I've tried practically all the method I saw on here.. Rubber band trick,leaving it to charge all night connected to wall charger / PC..All proved abortive, I have been trying to get the MAGIC green LED LIGHT (FLASHMODE) but it never works.. I took it to a repair shop (NOT SONY) He said he only deals with HARDWARE that it wasn't hardware problem, and they then went ahead to flash it.. (I'm out of warranty) STILL NO LUCK.. I'll be glad if anyone can guide me through or come up with a Plausible SOLUTION, 'cause my BREAK has been horrible since my PHONE went M.I.A..... Thank you GUYS
So, finally I'm going to pick up my repaired SP :fingers-crossed:. They thought it was a problem caused by the reset button pushed too hard, but since they've informed me they've changed whole motherboard, the problem must have been somwhere else, maybe they'll tell me where.
(And it seems that despite the fact i've unlocked the bootloader and flashed ROM on it, they will accept it as a warranty repair, because i think they weren't able to get to know that )
My XSP must really hate me. After less than a week since i've picked it up from the repair, it's dead again (everything tried - reset button, leaving it to charge, usb) with no signs of life ... I guess there must be a much bigger problem than just motherboard That means another two weeks with my old slow LG OO. I'm gonna die without it, i've maintained almost a month without it back then, but i had a tablet borrowed for a review. Now it's worse...
Maybe they should give me another XSP instead of trying to repair this one again...
have you considered about the battery?
the battery might be dead for all we know
That may be the problem, but i must also keep in mind that it had its motherboard changed a week ago. Anyway, i took it to the service again, they also said that charger may be causing it, but battery seems more logical to me as there were no problems with charging.
So i have to wait another two long weeks and then i'll know what was it...

Xperia Z... freeze and brick?

Hey there,
So today I was using my Xperia Z aaaand bam, phone "died".
Battery was at that time 70%, phone was a little bit hot, but in scale of 1 to 10 it was like 6. I had not problems previously with it (besides broken screen that got replaced 3 weeks ago). I was playing a game then suddenly it got closed and my screen got shifted. Like Animation of horizontal menu stucked while going to vertical. I pressed power button many times, I've keept holding it for a short time, long time... nothing. Phone did not respond at all. After 10 minutes it went black. No idea if it went "sleep" or so since power button do not work again.
I tried to reset it with Power + Volume down, Power + Volume up and again, nothing.
I've tried factory reset with Sony Companion but no luck either. Phone is NOT detected by that program.
However, when I plug the phone to PC I hear sound that some device has been found. Phone is presented now as QHSUSB_DLOAD in device manager. I've heard that not a good sign...
When I plug it to PC or Charger nothing happens so I have no idea if phone is getting charged or not.
What even more confusing, when I press power button - nothing, phone is COLD. But when I press Power + Volume down after a while it starts to get warm, after a long time of repeating this really warm.
Any ideas what could I do?
Thanks!
audiofeels said:
Hey there,
So today I was using my Xperia Z aaaand bam, phone "died".
Battery was at that time 70%, phone was a little bit hot, but in scale of 1 to 10 it was like 6. I had not problems previously with it (besides broken screen that got replaced 3 weeks ago). I was playing a game then suddenly it got closed and my screen got shifted. Like Animation of horizontal menu stucked while going to vertical. I pressed power button many times, I've keept holding it for a short time, long time... nothing. Phone did not respond at all. After 10 minutes it went black. No idea if it went "sleep" or so since power button do not work again.
I tried to reset it with Power + Volume down, Power + Volume up and again, nothing.
I've tried factory reset with Sony Companion but no luck either. Phone is NOT detected by that program.
However, when I plug the phone to PC I hear sound that some device has been found. Phone is presented now as QHSUSB_DLOAD in device manager. I've heard that not a good sign...
When I plug it to PC or Charger nothing happens so I have no idea if phone is getting charged or not.
What even more confusing, when I press power button - nothing, phone is COLD. But when I press Power + Volume down after a while it starts to get warm, after a long time of repeating this really warm.
Any ideas what could I do?
Thanks!
Click to expand...
Click to collapse
You phone has locked or unlocked bootloader? If unlocked, give a try to enter Fastboot mode and flash any custom ROM
LaurynasVP said:
You phone has locked or unlocked bootloader? If unlocked, give a try to enter Fastboot mode and flash any custom ROM
Click to expand...
Click to collapse
I havent root or unlock anything :S
Any other idea?
audiofeels said:
I havent root or unlock anything :S
Any other idea?
Click to expand...
Click to collapse
Can you phone enter flashmode ? Does any LED indicator shows up when holding Volume +/- whilst connecting cable in PC (USB)?

Bricked Z3C stuck on kernel logo

I'm a bit stuck with a weird case; I have a rooted Z3C(locked bootloader) which I achieved by following this thread https://forum.xda-developers.com/z3-compact/general/how-to-root-backup-drm-keys-t3013343
It's been working fine for 1,5 year, when suddenly a week ago after the battery was low and shut the phone down, it got stuck in a bootloop while it was charging (already over 40%).
Couldn't get it to boot into recovery mode(nor it was detected by flashtool), until after a few days I was able to acces TWRP, made a backup(still got that, as well of a backup from the TA partition from 1,5 year ago). And then wiped the phone with TWRP as well. After another attempt to boot (which didnt work) it was able to get into the clockworkmod recovery(it's a surprise how that got on there), and chose "restore". There was a blue light and the screen went black. And it did so for over 5 minutes which made me(and a "techie") think it had probably crashed, so we forced shut it off(power button + VOL up, vibrate 3 times).
Since then I'm pretty much stuck with the situation from earlier but instead of being in a bootloop, it is now stuck on the kernel logo "Sony xperia". I can't make it boot in any kind of mode, I can only force shut down by power button + Vol up. It When trying to boot by using power button + vol UP it doesn't do anything; when using power button + down, it directly gets stuck at kernel logo.
At all attempts to boot there is no LED apprearing, LED only goes on for about 5 seconds when plugged into laptop or charger, and last the phone is not detectable by flashtool(or xperia companion).
Currently following this thread and waiting for the battery to drain: https://forum.xda-developers.com/showthread.php?t=1849170
But I wonder if that will do the fix...
In the meantime I'd like to know if there is anyone who might have some tips of what I can try?
elfae said:
I'm a bit stuck with a weird case; I have a rooted Z3C(locked bootloader) which I achieved by following this thread https://forum.xda-developers.com/z3-compact/general/how-to-root-backup-drm-keys-t3013343
It's been working fine for 1,5 year, when suddenly a week ago after the battery was low and shut the phone down, it got stuck in a bootloop while it was charging (already over 40%).
Couldn't get it to boot into recovery mode(nor it was detected by flashtool), until after a few days I was able to acces TWRP, made a backup(still got that, as well of a backup from the TA partition from 1,5 year ago). And then wiped the phone with TWRP as well. After another attempt to boot (which didnt work) it was able to get into the clockworkmod recovery(it's a surprise how that got on there), and chose "restore". There was a blue light and the screen went black. And it did so for over 5 minutes which made me(and a "techie") think it had probably crashed, so we forced shut it off(power button + VOL up, vibrate 3 times).
Since then I'm pretty much stuck with the situation from earlier but instead of being in a bootloop, it is now stuck on the kernel logo "Sony xperia". I can't make it boot in any kind of mode, I can only force shut down by power button + Vol up. It When trying to boot by using power button + vol UP it doesn't do anything; when using power button + down, it directly gets stuck at kernel logo.
At all attempts to boot there is no LED apprearing, LED only goes on for about 5 seconds when plugged into laptop or charger, and last the phone is not detectable by flashtool(or xperia companion).
Currently following this thread and waiting for the battery to drain: https://forum.xda-developers.com/showthread.php?t=1849170
But I wonder if that will do the fix...
In the meantime I'd like to know if there is anyone who might have some tips of what I can try?
Click to expand...
Click to collapse
Can you enter flash mode or fastboot?
nope, I can't enter either of them.. Unless there is a way to acces flashmode or fastboot mode without using the button combinations?
I've never stayed in your situation. Try turn off, wait the flashtools send the messenger with instructions to plug the phone, press vol. down button and plug in usb.
personally, i don't like end the whole battery in Sony's 2013>2015, because my fist sony, a M2A, after shutdown by low power, never turns on again... only tree reed lights - uhh, sony with jealous of xbox -, i change the battery and the bricks continued. Not healthy to sony hardware do this, i mean.
https://www.engineerthink.com/blog/2015/11/how-to-unbrick-hard-bricked-android-phone/
But if the last option, do that.
What you are discribing to do with flashtool, I already tried, it doesn't recognise the phone. I even tried "tricks" of different buttons and tempo's bu tthat doesn't help making flashtool recognise the device.
Also I was not able to make the phone completely decharge itself. This morning, after it drained the battery all night long by letting it stuck on the Sony logo, it came up with the battery empty logo when pressing power button. It is not possible for me to drain the battery even more, except if I keep pressing the power button every minute to activate the battery logo...
I tried the instructions from the link you pasted, to get it into fastboot with adb, didn't work, at the first command it already said it couldnt find the device:
C:\adb>adb reboot fastboot
* daemon not running. starting it now on port 5037 *
* daemon started successfully *
error: device '(null)' not found
So, when You have powered off phone, hold vol- and plug it to computer does led on red than green and off?
And fastboot when phone powered off (hold vol+ and plug usb) doesn't work too yes?
@yaroszek, no when "powered off phone, hold vol- and plug it to computer" the LED goed red for a few seconds and then goes off(no green at all), and the screen will show the Sony logo.
when trying to fastboot with "phone powered off (hold vol+ and plug usb)" exactly the same happens...

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