[Q] Bluetooth Issues - T-Mobile Galaxy Note 4 Q&A, Help & Troubleshooting

Received my Note 4 on Monday 10/13/14. Connected it to my Bluesync DRM, I notice the icon shows connected, however when using any app the sound comes out through the phones speaker instead of my bluetooth speaker and/or Motorola S11-HD headset. A reboot fixes the issue, however this is day 2 and it did the exact same thing.
I was wondering if anyone else has come across this issue with the T-Mobile Samsung Galaxy Note 4, or any Note 4 for that matter.
Any input would be greatly appreciated.

Related

Bluetooth Audio Stutter / Skips

I have received my T-Mobile Note 4, and I have the infuriating problem of random Bluetooth streaming skips / stutters. Does anyone else have this issue? I know it was a known problem on the S5's, and it never really got fixed...
Does anyone have any solutions for this? I checked out the ViPER EQ mod, could that help?
Currently I am 100% stock (latest version, got the T-Mobile patch right away), and I only use Spotify for music. I have experienced stutter in my Nissan, a pair of Sennheisers, and a Monoprice Bluetooth adapter. What's also upsetting is that the stock Samsung music player often starts playing when a Bluetooth streaming device is connected...
Any advice?
rytymu said:
I have received my T-Mobile Note 4, and I have the infuriating problem of random Bluetooth streaming skips / stutters. Does anyone else have this issue? I know it was a known problem on the S5's, and it never really got fixed...
Does anyone have any solutions for this? I checked out the ViPER EQ mod, could that help?
Currently I am 100% stock (latest version, got the T-Mobile patch right away), and I only use Spotify for music. I have experienced stutter in my Nissan, a pair of Sennheisers, and a Monoprice Bluetooth adapter. What's also upsetting is that the stock Samsung music player often starts playing when a Bluetooth streaming device is connected...
Any advice?
Click to expand...
Click to collapse
I am having the same issue. I really don't know if this is an issue or not. I drive charger and my M8 was the same. It's annoying I feel ya. hopefully someone can tell us how to control this thing.
i've had that issue since HTC One...
not sure if i ever saw a way to fix this issue.
NICEGYPT said:
I am having the same issue. I really don't know if this is an issue or not. I drive charger and my M8 was the same. It's annoying I feel ya. hopefully someone can tell us how to control this thing.
Click to expand...
Click to collapse
It's funny because I'm coming from the M8 and it was flawless for me. That is was running 4.4.2, whereas this is 4.4.4... Any correlation?
rytymu said:
It's funny because I'm coming from the M8 and it was flawless for me. That is was running 4.4.2, whereas this is 4.4.4... Any correlation?
Click to expand...
Click to collapse
I really don't know if this an issue. My M8 4.4.3 and had same thing. But to be fair Note 4 is more superior inside my car. I am able to listen to my text msg. Voice commands works really good on note 4.
I have this issue from time to time on my Nexus 5. I have to reboot it to fix it. It happens maybe 1 out of 30 times I use BT headsets. Enough to be annoying but not a deal breaker. I am beginning to think this may be an Android issue and not Samsung. Those that have the issue on Note 4, does a reboot fix the problem?
Every now and then when I play Tunein Radio Pro, it would be a hick up. I already did the 30 sec buffer. But usually it works. Is this what you mean?
In my Jeep Wrangler I have BlueTooth. Every few months when I get a new device, I always have to call my mom for the BlueTooth test. The Note 4 has been the only phone to pass. For whatever reason my mom's phone would always sound like I was in a tunnel with the exception on the Note 4. Even the LG G3 failed this. In my 2012 GTI I had issues with some devices as well as my 08 WRX. It always came down the the BlueTooth stack for phone call quality and skipping and sometimes just dropping/crashing out of BT all together. Hope you guys get yours resolved. I know this is a huge problem. Heck when Note had its recent update, I was worried it would break something its just been too good so far! Best of luck guys.
I believe its a kitkat bug. It happened on my note 3 as well
Might warrant a return.
This is so annoying. I'm coming from an M8 (and previously M7) and use bluetooth for everything. Wireless headphones at the gym, wireless speakers at home, media in my car, and a Moto360.
Never had any skips/stutters on previous devices through any of these. Moreover, sometimes the music just STOPS and drops the connection and I have to repair the two devices in the middle of a workout. Is anyone experiencing the music STOPPING? Might return/exchange mine if not.
This happens through any media app - GPM, Milk, Netflix, etc. Want to throw my device.
I am having this issue in my Outback, but it is not happening in my WRX. I was thinking maybe it just doesn't like one, but now I see this is a larger issue. I haven't had this problem with my S5, so maybe it'll clear up when some Roms are released.
I'm having the same issue with my wireless Bluetooth headphones. I thought it was because I was too far away from the phone, but I'm having the same problem when I'm close to the phone also. My Note 3 does not have this problem.
I used my like at least 6 years old Bluetooth headset for like the 4 hours and in that time I barely had skips it only skipped when I left the room and went a few feet away also
Sent from my SM-T210R using XDA Free mobile app
same here
I'm having the same problem
I find this happens when the screen is off. When it's on, no issue. I hope an update fixes this soon.
This stopped after I went to Firekat Rom. Not sure why or how, but Bluetooth is smooth now
AlmostTan said:
...sometimes the music just STOPS and drops the connection and I have to repair the two devices ...Is anyone experiencing the music STOPPING? Might return/exchange mine if not.
Click to expand...
Click to collapse
Just wanted to verify if anyone is NOT experiencing this issue? If there are Note's out there that are not experiencing it then I might exchange mine. If this is a software issue for all notes then this blows.
AlmostTan said:
Just wanted to verify if anyone is NOT experiencing this issue? If there are Note's out there that are not experiencing it then I might exchange mine. If this is a software issue for all notes then this blows.
Click to expand...
Click to collapse
As I reported before, I had a similar issue on my Nexus 5 and rebooting would fix it. It was a rare occurrence but it would happen from time to time.
I have not experienced the issue at all on my Note 4 in the 8 days I have had it. I use BT quite a bit with my Heart Rate sensor and BT headsets while running and also connected to my stereo in my Sonata. Has been flawless so far.
This might have something to do with S-Health. Audio skipped for me every 10 minutes or so. Didn't matter the BT equipment. Yesterday, I decided to Disable S_Health. Today, at the gym, about a 90 minute session...no skips. The guy above using FireKat, by any chance that rom has S-Health disabled/uninstalled by default?
SiNJiN76 said:
This might have something to do with S-Health. Audio skipped for me every 10 minutes or so. Didn't matter the BT equipment. Yesterday, I decided to Disable S_Health. Today, at the gym, about a 90 minute session...no skips. The guy above using FireKat, by any chance that rom has S-Health disabled/uninstalled by default?
Click to expand...
Click to collapse
Thanks so much for this idea...going to try it out :good:

[Q] Looking for some help with my note 4 edge

Morning.
I am having a problem with my note 4 edge and my car stereo. Here is a little background.
I have a 2012 Subaru STi with the stock stereo and Bluetooth capability. When I had a note 2 there were *zero* issues with the device automatically connecting when I got into the car and resuming where I left off.
When I traded my phone for the note 3, I lost the auto paring feature and had to go to my stereo every time I turned the car on and select my device. ( I did lots of trouble shooting here... stock, rooted, un rooted, different ROMs) and no mater what, I could not auto pair. Additionally, there were often times where in order to play a call through the stereo I had to go to the phone, select Bluetooth settings, select pair voice with car.
Soo it is time to get a note 4. I figure it cannot be any worse than going from a note 2 to the note 3. Boy was I wrong!
The note 4 does not auto connect either.
I use spotify for streaming the music and have the files downloaded locally to the phone. Without rhyme or reason, the music will simply stop playing and my car will show "BT-A (blue tooth audio) Paused as if I hit the pause button on spotify. When I look at the phone, the song is still playing without issue and is not paused as far as spotify is concerned. I then have to hit the back or next track song to resume playing music.
it is very random.. for example, 5-10 seconds into a song it stopped and did this about 10 times. The drive home yesterday would let me get about halfway through a song before this, and the day prior would always freeze a the end of a song.
I have reinstalled spotify, factory reset the phone without any luck.
I know the next step for trouble shooting is to start trying different media sources and comparing (holidays/work have made that hard).
has anyone had issues with their note 4 and their car stereo? I will likely just be buying a new stereo because this is starting to be frustrating.
You need new radio that supports bluetooth 4.0
BAD ASS NOTE 4
BACARDILIMON said:
You need new radio that supports bluetooth 4.0
BAD ASS NOTE 4
Click to expand...
Click to collapse
Was there a change from functionality from the note 3 to note 4 regarding Bluetooth? If the autopairing is the issue, I understand that. However, once connected, I cannot figure out why it hiccups and stops.
drocksmash said:
Was there a change from functionality from the note 3 to note 4 regarding Bluetooth? If the autopairing is the issue, I understand that. However, once connected, I cannot figure out why it hiccups and stops.
Click to expand...
Click to collapse
Yes it had changes
BAD ASS NOTE 4
Interesting. Man this was unexpected! Thank you very much for your info. I guess I figured this was not a Bluetooth generation issue since it still pairs when I manually do it.
drocksmash said:
Interesting. Man this was unexpected! Thank you very much for your info. I guess I figured this was not a Bluetooth generation issue since it still pairs when I manually do it.
Click to expand...
Click to collapse
https://www.bluetooth.org/en-us/specification/adopted-specifications
so many changes it not worth buying a head unit cause you still gonna need to modify the phone with the new files as long as it does not need new hardware. if your note 3 worked maybe see if a dev is willing to downgrade ur bluetooth or teach ya what you need to move around.
BACARDILIMON said:
https://www.bluetooth.org/en-us/specification/adopted-specifications
so many changes it not worth buying a head unit cause you still gonna need to modify the phone with the new files as long as it does not need new hardware. if your note 3 worked maybe see if a dev is willing to downgrade ur bluetooth or teach ya what you need to move around.
Click to expand...
Click to collapse
Well I think a new head unit is in the future regardless, the STi is fast but lackluster with comfort features such as sound. Would it be safe to assume that any mid-top shelf head unit would be compatible? I have looked at a few, they do not seem to state a Bluetooth version with them.
I may just go toy around with some at the store and decide from that.
drocksmash said:
Well I think a new head unit is in the future regardless, the STi is fast but lackluster with comfort features such as sound. Would it be safe to assume that any mid-top shelf head unit would be compatible? I have looked at a few, they do not seem to state a Bluetooth version with them.
I may just go toy around with some at the store and decide from that.
Click to expand...
Click to collapse
If you go to let's say pioneer site it has a place for compatibale devices. The note 4 is not yet but in future it might be. You can email them and ask if they will make it compatible in time. But it still not 100%
BAD ASS NOTE 4
drocksmash said:
Morning.
I am having a problem with my note 4 edge and my car stereo. Here is a little background.
I have a 2012 Subaru STi with the stock stereo and Bluetooth capability. When I had a note 2 there were *zero* issues with the device automatically connecting when I got into the car and resuming where I left off.
When I traded my phone for the note 3, I lost the auto paring feature and had to go to my stereo every time I turned the car on and select my device. ( I did lots of trouble shooting here... stock, rooted, un rooted, different ROMs) and no mater what, I could not auto pair. Additionally, there were often times where in order to play a call through the stereo I had to go to the phone, select Bluetooth settings, select pair voice with car.
Soo it is time to get a note 4. I figure it cannot be any worse than going from a note 2 to the note 3. Boy was I wrong!
The note 4 does not auto connect either.
I use spotify for streaming the music and have the files downloaded locally to the phone. Without rhyme or reason, the music will simply stop playing and my car will show "BT-A (blue tooth audio) Paused as if I hit the pause button on spotify. When I look at the phone, the song is still playing without issue and is not paused as far as spotify is concerned. I then have to hit the back or next track song to resume playing music.
it is very random.. for example, 5-10 seconds into a song it stopped and did this about 10 times. The drive home yesterday would let me get about halfway through a song before this, and the day prior would always freeze a the end of a song.
I have reinstalled spotify, factory reset the phone without any luck.
I know the next step for trouble shooting is to start trying different media sources and comparing (holidays/work have made that hard).
has anyone had issues with their note 4 and their car stereo? I will likely just be buying a new stereo because this is starting to be frustrating.
Click to expand...
Click to collapse
Have you tried using your phone with another bluetooth device example a bluetooth speaker etc?...The reason I ask is I have hands free bluetooth with my 2014 Nissan Titan, it worked fine with Note 3 I had previously, connected with no issues but when I received the Note 4 for some reason it would disconnect from bluetooth. I than decided to pair my wireless bluetooth speaker I use to listen music from my phone and it didn't work. So I had to get a replacement Note 4 as bluetooth was the issue on the Note 4 as it didn't work, so you might have the same issue.
Damn... i think you are right. Does the new note 4 work fine with your car? I jus thooked this up to my A33 bluetooth speaker and it does the same thing... cuts in and out, plays weird and not right. I already paid 25$ for the screen protector to be applied... im going to be pissed i have to return it.
Did you get a new device or refurb?
Knight-Rider said:
Have you tried using your phone with another bluetooth device example a bluetooth speaker etc?...The reason I ask is I have hands free bluetooth with my 2014 Nissan Titan, it worked fine with Note 3 I had previously, connected with no issues but when I received the Note 4 for some reason it would disconnect from bluetooth. I than decided to pair my wireless bluetooth speaker I use to listen music from my phone and it didn't work. So I had to get a replacement Note 4 as bluetooth was the issue on the Note 4 as it didn't work, so you might have the same issue.
Click to expand...
Click to collapse
To throw another variable in the mix...
I have no issue with streaming Bluetooth Netflix to my Beats headphones... with spotify messing up with my car and blue tooth speaker, perhaps it is a spotify issue.
I will get another streaming app to test out.
How could it work with my headphones without issue, but not with other devices and result in a hardware problem for the phone? This is now making me think it is more likely an issue with spotify
drocksmash said:
To throw another variable in the mix...
I have no issue with streaming Bluetooth Netflix to my Beats headphones... with spotify messing up with my car and blue tooth speaker, perhaps it is a spotify issue.
I will get another streaming app to test out.
How could it work with my headphones without issue, but not with other devices and result in a hardware problem for the phone? This is now making me think it is more likely an issue with spotify
Click to expand...
Click to collapse
And another thought!
https://www.youtube.com/watch?v=AnYFs6OpGGs
Shows some interesting ways to mess with my car's stock head unit. One of the comments mentions there are two ways to pair a Bluetooth device and only 1 is meant for the owner which includes auto connect. I am going to see if that is my issue and post back!

Bluetooth Recognition

I have just purchased a Note 5 and am pleased. However, I cannot seem to get the device to recognize any of my Bluetooth toys; a Flip speaker and a wireless earpiece. It simply searches and then I get a message that it could not find any devices. Both these devices are recognized by my Note 2 readily. My modem is functional and the phone has recognized it and is picking up the Internet. All other features of the Note 5 seem OK. Since two Bluetooth devices cannot be “found” by the Note 5, I am assuming I have a setting that prevents it from linking, or there is a defect in the phone of some kind. Any tips or recommendations would be appreciated.

Bluethooth Headset Issues

Love the Note 8 and everything about it except how it interacts with bluetooth headsets. I troubleshooted starting with a few bluetooth devices LG HBS1100, Samsung Flex, Motorola earpiece and car audio bluetooth. Here are a few things I encountered:
1. None of answer call buttons on the headsets will answer calls, even the Samsung Flex does not function properly
2. If you using an internet driven app such as Skype, WhatsApp etc, it is the worse. In addition to the buttons not working properly
A. The call waiting feature does not work when using internet audio or video it disconnects those call and allow the other call to come through sometimes unprompted.
B. If you are using Skype, WhatsApp etc, sometimes the call suddenly drops, battery still medium to full on the headsets.
C. A and B only happens with bluetooth headsets, call waiting function as design with car bluetooth calls and traditional BT earpieces
Im am posting this because a phone with this price tags should have overcome these discrepancies , the company should have come across this somehow during testing hmmm. It was almost a deal breaker but I like having a stylus, beautiful screen , phone design and the note taking features. I have friends that I communicate with overseas but I don't call them everyday or I will just use the speaker phone when Im talking to them.
I came from a 7 plus and all features on the BT headsets worked (Not enough to sway me back to Apple but its just confirmation.)
Has anyone experience these and what was the remedy if there was one Thanks..... or dead I get sent a lemon?
Never owned a Bluethooth. ?
Sent from my Galaxy Note8 using XDA Labs
Have been using 2 bluetooth headsets and a Gear S2 watch to answer calls, have been able to make and take calls without a fuss, although I've always used the phone itself or the watch to answer a call. Never used call waiting. I use Viber as well to receive calls and never had a problem and no drops.
I had some odd issues when connected to my Car Blue tooth - I was using Hotspot on my phone to connect my Car's Android Navigation system - listening to I Heart Radio in the car - made a call - call connected - but several times during the call - Blue tooth suddenly disconnected for about 10 seconds and then reconnected.
This happened several times on different calls. I don't know if using WIFI while I was connected to blue tooth had anything to do with this - and I don't have the note any more (I returned it because it was OEM Locked ) should have an unlocked version next week and I will try again. But I saw your post and thought I would share.
My Senheiser MB pro 2 works fine with the Note 8. If there is any tests you want me to perform let me know.
Only thing I noticed today was that if I went out of range, the headset and phone would not auto reconnect when in range again , not sure if this is normal or not.
I have a Plantronic Edge. When I'm on Duo it starts the video call fine and after a few seconds it disconnects and goes to the speaker. So far it only does this in that app or at least that I can tell.
Issue with me is I don't recall how the behavior of my Bluetooth headset was on my other previous phone's, like I mentioned it disconnected when I was out of range then didn't reconnect automatically. Should it reconnect automatically?
Sent from my SM-N950U using Tapatalk
Bluetooth headset issues
Problem solved it was the phone. Verizon gave me a new one and this one works perfect. Thanks for your responses
Problem solved, was user error. Thanks for the feedback guys.
Sent from my SM-N950U using Tapatalk

Bluetooth Connectivity

Hi all. I'm having alit of problems with my Bluetooth not connecting or not keeping connection.
1. Airpods not keeping connection.
2. My Fitbit Versa can't connect at all.
Just wondering if anybody else has this problem.
Sent from my CLT-L29 using Tapatalk
I'm using it with several bluetooth peripherals, like UE Boom 2 and Jabra Elite 65T with no issues whatsoever. The connection is good, never got dropped.
I haven't tried with wearables so can't say much about it.
I'm not having any issues with my Fitbit Ionic. That said, a few others at the Fitbit community are stating they have Note 9/Fitbit issues. (I have no issues with any other bluetooth device.)
Thank you answering. My Airbud issues have gone away but my Fitbit verge is still acting up.
Hopefully there is a fix for this soon.
Sent from my SM-N960U using Tapatalk
No problems with my mini Jambox, Gear Fit Pro2, Sony and AKG headphones and my car's SYNC.
I'm having problems with the AirPods and my 512GB Exynos model:
Only when the phone is on a 2G network. Then the sound starts stuttering to the point that it cuts out completely. ALso the AirPods don't disconnect, they'll just cut out the sound. The Note 9 still detecs them as properly connected.
My Philips SBH7150 and Bose QC35II have no issues at all.
Can anyone with AirPods try to set their phone to 2G only and test this out?
So either folks have dropouts when the Note 9 or they don't? I've got Bose QC35II and a 9. When I put the phone in my back pocket I get cutouts. I did not have this issue with the Note 8.
Any opinions?
I did reset the BT app .. dumped data/cache and repaired to the Bose. It made no difference.
Never had this issues with my Note 9, had more bluetooth issues with my S7E but the way I fixed it was going to Apps > Show system apps>Bluetooth, the go into Bluetooth options and clear data/cache, maybe that will fix it for you. You'll probably lose paired bluetooth devices though, and need to re-pair.
daLareid said:
Never had this issues with my Note 9, had more bluetooth issues with my S7E but the way I fixed it was going to Apps > Show system apps>Bluetooth, the go into Bluetooth options and clear data/cache, maybe that will fix it for you. You'll probably lose paired bluetooth devices though, and need to re-pair.
Click to expand...
Click to collapse
Yeah, did that and rebooted the phone then re-paired the Bose QCII's with it.. It didn't help much. But the good news is I don't get drops when it's in my front pocket just the back pocket. I guess it's just how it is at the moment.
Thanks.
Old thread, but my s9 has horrible BT range. With airpods, even if I put my phone in my coat pocket, not pants pocket, the signal drops.
I know the airpods are good, they worked fine with my s9 plus.

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