Had the phone for nearly two weeks.. Noticed the flap seems to open on its own this in turn taking away the "waterproof" abilities of the device.
Spoke to O2 UK and literally straight away the guy said they will be exchanging it.
I now have a courier coming tomorrow to swap the phones out so hopefully I don't get this issue again..
Can't fault the service from O2 here though they don't mess about!
Sent from my D5803 using XDA Free mobile app
That's disappointing...
I'm planning on getting the Z3 Compact through a friend going to America which frankly means that if I have any problems like these I won't be able to use the warranty and replace the device. Hopefully I won't have any problems.
One thing that can prevent problems with the USB flap is simply not using it, but rather charging via the magnetic port with a dock/cable/adapter.
Tuberomix said:
That's disappointing...
I'm planning on getting the Z3 Compact through a friend going to America which frankly means that if I have any problems like these I won't be able to use the warranty and replace the device. Hopefully I won't have any problems.
One thing that can prevent problems with the USB flap is simply not using it, but rather charging via the magnetic port with a dock/cable/adapter.
Click to expand...
Click to collapse
Shouldn't have to avoid using any part of the phone.. If it's not going to work properly I don't want it, no matter what it is I have bought..
Sent from my D5803 using XDA Free mobile app
pricey2009 said:
Shouldn't have to avoid using any part of the phone.. If it's not going to work properly I don't want it, no matter what it is I have bought..
Sent from my D5803 using XDA Free mobile app
Click to expand...
Click to collapse
Yes that's fair enough. It's a shame if the USB flap really does have design issues or maybe it's just a rarer issue that unfortunately happened to you.
Tuberomix said:
Yes that's fair enough. It's a shame if the USB flap really does have design issues or maybe it's just a rarer issue that unfortunately happened to you.
Click to expand...
Click to collapse
Apparently it's not so rare, alot of people would seem to getting similar issues if you look on the Sony mobile forums..
I would advise everyone to check their units and make sure both flaps close properly..
If not your phone will not be waterproof and hence may die if you take it for a swim like they do on the adverts...
Sent from my D5803 using XDA Free mobile app
At the end of the day, the flaps are made of plastic which can and will bend if you don't take care when removing or make sure its not getting caught in anything while its off.
I'm not saying this is the case with everyone, but likely for most...
I'm in exactly the same boat. Bought the black version from Clove, arrived just under 2 weeks ago. For the last few days, I noticed the flap was loose when taking it out of my pocket, thought it was becoming loose while walking around. Closed the flap and left it on the table, few minutes later, it was loose again, so definitely a hardware problem. Gave the flap a clear with an earbud but no cigar. Nano SIM cover sits nice and tight
Really disappointed as I really like the phone and apart from this issue, it lives up to my expectations for both the hardware and software. Gonna be a pain going back to my Nexus 4 which I wiped clean in the expectation I'd be selling it soon >.<
Is it a case of replacing the flap or is there a bigger problem? Anyone had any experience with Clove returns? Will they ship out a new one before I return the faulty one - would make life easier as I can use the Sony PC Companion app to transfer all my stuff to the new one straight away
zer0day said:
I'm in exactly the same boat. Bought the black version from Clove, arrived just under 2 weeks ago. For the last few days, I noticed the flap was loose when taking it out of my pocket, thought it was becoming loose while walking around. Closed the flap and left it on the table, few minutes later, it was loose again, so definitely a hardware problem. Gave the flap a clear with an earbud but no cigar. Nano SIM cover sits nice and tight
Really disappointed as I really like the phone and apart from this issue, it lives up to my expectations for both the hardware and software. Gonna be a pain going back to my Nexus 4 which I wiped clean in the expectation I'd be selling it soon >.<
Is it a case of replacing the flap or is there a bigger problem? Anyone had any experience with Clove returns? Will they ship out a new one before I return the faulty one - would make life easier as I can use the Sony PC Companion app to transfer all my stuff to the new one straight away
Click to expand...
Click to collapse
Its obviously a known issue or they wouldn't exchange it so fast in my case..
As soon as I told them the issue, the first response was "you will have it exchanged on your doorstep Monday morning"
Sent from my GT-I9300 using XDA Free mobile app
Vodafone Germany exchanged mine within a week (door to door) because of that problem.
Seems to be at least a whole production batch with bad tolerance...
Well got my replacement today and the flap on this unit closes with a "click"
So, definitely check your device does this or else it is not waterproof and needs replacing like the one I had before..
Sent from my D5803 using XDA Free mobile app
Clove have agreed to do an exchange, apparently they've had others return it for the same problem. Hoping the next one is fine
zer0day said:
Clove have agreed to do an exchange, apparently they've had others return it for the same problem. Hoping the next one is fine
Click to expand...
Click to collapse
How long ago did you buy it?
OT: I really don't understand why Sony isn't providing magnetic cable in their original packages. My guess is that there will be a lot of people who will not be familiar with magnetic charging option and damage their flops during opening for charging.
spider1029 said:
OT: I really don't understand why Sony isn't providing magnetic cable in their original packages. My guess is that there will be a lot of people who will not be familiar with magnetic charging option and damage their flops during opening for charging.
Click to expand...
Click to collapse
There are no sony produced cables, only magnetic charging docks.. All the cables are third party only
Sent from my D5803 using XDA Free mobile app
How did the Z1/Z2 waterproof covers hold up over time? I would assume anything made of rubbery plastic is gonna stretch and deform slightly over time with repeated opening/closing and exposure to the elements, so I'm curious how long these phones actually stay waterproof.
Just to join the club, have the same issue with my z3c on usb port side, sim card cover is closed as it should be. I already changed my phone once because of display issue and on that one didn't noticed that covers problem. So now I have another irritating issue. Just to inform those who claim that it is bad handling cause, I don't even use this cover cause from the fisrst day of use i had the magnetic charger just because of that I don't have to open this cover and risk to damage it.
So now I have damaged covere which was opened only once, when I inserted my sd card .
New replacement flaps on eBay selling for £5
Sent from my D5803 using XDA Free mobile app
Have you tried it?
Sent from my D5803 using XDA Free mobile app
I got my Z3c from Mediamarkt and found out the flap of the SIM-card wasn't closing either. If you would press it, it would stay in place for a small minute and hops open. I decided to return it and ask for a new one, because I bought the phone because of the waterproofing. I picked up a new one in the store and luckily the flaps were OK. Sony could easily fix this problem by changing the flaps, the rubber seems a tiny bit too thick.
Can I remove the rubber from the USB flap and it will still close properly?
Related
Hello folks,
I own a Xperia Z since its release, but only recently I bought a dock and a bluetooth headset. Before that, all the time I was opening ang closing the flaps that protect the phone from water. I knew that was not good for those little isolating rubbers attached to the flap, which do the job, but I thought they would take longer to break. Both sim and sd card ports are like new, but the micro usb port and the 3,5mm jack port are damaged, and the water indicator is red =\
Where can I buy new flaps? I want to replace the damaged ones for new ones.
I bought this phone in a travel to USA, because in Brazil it was not lauched, so I can't get the flaps in some Sony repair centre.
thanks
Please, help. I really need a new headphone flap.
Have you tried Ebay, pal?
DrKrFfXx said:
Have you tried Ebay, pal?
Click to expand...
Click to collapse
Yes brother, no one found.
paulinodf said:
Yes brother, no one found.
Click to expand...
Click to collapse
try either just googling it to see if some online distributor has miscellaneous parts for sale, or check a local cell phone store to see if they have some wrecked one you could buy parts off of
I take it you're replacing the flaps so that you can get service you are not entitled to? There really is no other reason to replace the flaps...
Rekoil said:
I take it you're replacing the flaps so that you can get service you are not entitled to? There really is no other reason to replace the flaps...
Click to expand...
Click to collapse
The OP didn't say the phone was damaged, only that the water ingress indicators were red.
Perhaps they want to replace the flaps simply to prevent more water from entering and actually damaging the phone.
Sent from my C6603 using Tapatalk 2
kingvortex said:
The OP didn't say the phone was damaged, only that the water ingress indicators were red.
Perhaps they want to replace the flaps simply to prevent more water from entering and actually damaging the phone.
Sent from my C6603 using Tapatalk 2
Click to expand...
Click to collapse
That's actually a pretty good point hehe. Sorry for jumping to conclusions OP!
The phone is not damaged really... Some water did get inside it, but nothing a night in the rice couldn't handle. It's working fine now... but not water resistant anymore. The little rubbers on the usb and headphone flaps are damaged, so the indicator is red (I don't think they can go white again). I'm using a dock and a bluetooth set now, but it's too late. I want to buy new flaps and replace them myself, that's it.
And no, I couldn't find any yet =[
http://www.etradesupply.com/sony/all-models/sony-xperia-z-l36h.html?p=2
Are you sure it's the flaps and not the back plate?
http://forum.xda-developers.com/showthread.php?t=2304680
New flaps coming with the new housing, and new housing coming with a new LCD+Touch unit wont be cheap pal.
No point to get new housing alone as you going to crack your lcd anyway when you take the battery out.
For you if you really want to change flaps need to get: a parts only unit.
donottouch said:
New flaps coming with the new housing, and new housing coming with a new LCD+Touch unit wont be cheap pal.
No point to get new housing alone as you going to crack your lcd anyway when you take the battery out.
For you if you really want to change flaps need to get: a parts only unit.
Click to expand...
Click to collapse
I changed just my SIM flap I have to check the site I bought them off when I get home but there sold and can be changed without taking the housing apart so please don't scare people with UN true stuff
Sent from my C6603 using xda premium
---------- Post added at 04:55 PM ---------- Previous post was at 04:46 PM ----------
As a matter of fact I see someone already posted a link you can get all four on etrade for like ten bucks and there's a whole thread about this plus YouTube videos again open easily and cheaply replaced without part phones and housings
Sent from my C6603 using xda premium
paulinodf said:
The phone is not damaged really... Some water did get inside it, but nothing a night in the rice couldn't handle. It's working fine now... but not water resistant anymore. The little rubbers on the usb and headphone flaps are damaged, so the indicator is red (I don't think they can go white again). I'm using a dock and a bluetooth set now, but it's too late. I want to buy new flaps and replace them myself, that's it.
And no, I couldn't find any yet =[
Click to expand...
Click to collapse
You're right they cannot turn white again (at least not on their own), they turn red as a result of a chemical reaction with the hydrogen(?) in the water.
Jonathan2677 said:
I changed just my SIM flap I have to check the site I bought them off when I get home but there sold and can be changed without taking the housing apart so please don't scare people with UN true stuff
Sent from my C6603 using xda premium
---------- Post added at 04:55 PM ---------- Previous post was at 04:46 PM ----------
As a matter of fact I see someone already posted a link you can get all four on etrade for like ten bucks and there's a whole thread about this plus YouTube videos again open easily and cheaply replaced without part phones and housings
Sent from my C6603 using xda premium
Click to expand...
Click to collapse
About youtube the guy broke the lcd and with his tool scratched the ribbon,which likely makes the audio not working.
Sorry I'm not scaring, I used to do that almost every day... If an small piece of the original flap's white joint still inside, there is no way you can close it properly even if you stuff the new in, because it will be on the way. You need to dismantle the unit to get the broken piece out. there is no spare room inside. At work when we have an xpz with battery change we just order a new LCD+Full housing with it then remove battery and mainboard than fit it in the new housing with a new battery because the Battery 90-95% cracks the LCD when we pull it out. To remove the mainboard we need to take the battery out.The LCD just 2mm thick not even a frame on it, and the battery is glued onto the LCD with a strong glue. That's why when you drop your phone your lcd breaks, not because is a piece of glass rather because the battery breaks it. Consider this i just want to help, not scare. Top of that you not supposed to know any of this info. I only know because i been trained to do it, by a sony tech, as i working in an official service provider for EE.
donottouch said:
About youtube the guy broke the lcd and with his tool scratched the ribbon,which likely makes the audio not working.
Sorry I'm not scaring, I used to do that almost every day... If an small piece of the original flap's white joint still inside, there is no way you can close it properly even if you stuff the new in, because it will be on the way. You need to dismantle the unit to get the broken piece out. there is no spare room inside. At work when we have an xpz with battery change we just order a new LCD+Full housing with it then remove battery and mainboard than fit it in the new housing with a new battery because the Battery 90-95% cracks the LCD when we pull it out. To remove the mainboard we need to take the battery out.The LCD just 2mm thick not even a frame on it, and the battery is glued onto the LCD with a strong glue. That's why when you drop your phone your lcd breaks, not because is a piece of glass rather because the battery breaks it. Consider this i just want to help, not scare. Top of that you not supposed to know any of this info. I only know because i been trained to do it, by a sony tech, as i working in an official service provider for EE.
Click to expand...
Click to collapse
No I understand but there changeable without breaking a piece inside I did it plus there's a thread I just popped out my SIM one now because I have a full set,I'm gonna get my girl to record as I do the micro sd one and post it on here you can change them without taking apart the phone or breaking anything or leaving a piece behind I'm not the only one who's done it,There's other people on here also I'm sure if a piece does break then I'm screwed but I've been careful and had no problems
Sent from my C6603 using xda premium
Ok. No worries than. Good luck. Personally I using an MW600 bt and a DK26 charging dock to free of this problems. And opening the ports only when needed. The SIM tray is a mess, too difficult for Sony to use a trayless design. Bah.
Sent from my C6603
donottouch said:
Ok. No worries than. Good luck. Personally I using an MW600 bt and a DK26 charging dock to free of this problems. And opening the ports only when needed. The SIM tray is a mess, too difficult for Sony to use a trayless design. Bah.
Sent from my C6603
Click to expand...
Click to collapse
Totally agreed and the best way is to use dock and Bluetooth earphones I'm gonna start doing that now that my flaps are new,and thanks for the advice I know you were trying to help,I was just saying it's possible without disassembly if lucky now if a piece breaks I'm screwed again thanks
Sent from my C6603 using xda premium
Thank you for the info, guys.
I eventually found new flaps on rounded.com and I'm gonna order two today.
Until they arrive, I'll try to learn how to replace them myself...
Here, it can be useful to someone:
http://rounded.com/sony-xperia-z-l36h-micro-usb-cover-black.html
http://rounded.com/sony-xperia-z-l36h-headphone-cover-black.html
See you on the road
paulinodf said:
Thank you for the info, guys.
I eventually found new flaps on rounded.com and I'm gonna order two today.
Until they arrive, I'll try to learn how to replace them myself...
Here, it can be useful to someone:
http://rounded.com/sony-xperia-z-l36h-micro-usb-cover-black.html
http://rounded.com/sony-xperia-z-l36h-headphone-cover-black.html
See you on the road
Click to expand...
Click to collapse
Just take your time you'll be fine, most important to get full white strap out,also I realize u only needed those two but the link on the first page sells all four for like $11
Sent from my C6603 using xda premium
I have managed to somehow dent the micro sim cap/door, does the device need dis-assembly to replace?
I have found a place that stocks genuine parts, however after contacting Sony service center they want me to send the device away interstate, which seems ridiculous. Sony stated though "in order to keep waterproof integrity it is necessary to get the job done by technician".
Any thoughts or tips on replacing the door, is it just a matter of squeezing the rubbery ball through a slot(no pun intended)or is it more involved?
Regards
I wouldn't take a risk but that's just me. Especially if you're gonna be utilizing the waterproof part of the phone =)
Sent from my GT-N5100 using Tapatalk
I know, however, I dont want to send it away, the last time I sent away brand new device it returned to me with scratches and was obviously mishandled . We have quite a few Sony stores but none will deal directly with repairs, perhaps I have to make warranty claim. I have babied this device I dont even use it with sim card yet, it is my mp3 player only at night after work.
I can just see them charging me heaps for doing f-all more than swapping out a simple part. Surely this can be done without dis-assembly?
I dropped mine a couple of weeks ago, it landed on the micro sim flap as well and the dent was pretty bad.
It was, if I remember correctly, the xperia z ports could be pulled out and the replacement pushed back in. I've not see a breakdown of the z1 yet so I may be totally wrong this time around.
no the Z1 needsw to be pulled apart, I work at a mobile shop, the Xperias Z1 is a hell mission to pull apart, the flaps on the Z1, will break if you put them in without opening it
Ps:// http://www.xperiablog.net/2013/09/15/xperia-z1-disassembly-guide/
I just removed and replaced the door without disassembley it comes out very easily and goes back in very easily, problem solved. Save me $100 since shipping device is $20 and door replacement by tech is $80, what a rip off!
Disclaimer: Try at your own risk, however, I can say nearly 100% confidence that you wont have any problems.
Where abouts did you get the sim port door from please?
Just in stock http://www.witrigs.com/oem-usb-data...rs-replacement-parts-for-sony-xperia-z1-black
Sent from my C6903 using xda app-developers app
---------- Post added at 03:06 PM ---------- Previous post was at 03:02 PM ----------
To be honest my cover for the usb broke off It would fit firm when I would place it back I still used it under water my problem was it wasn't attached and in between charging I had to put the flap in my pocket and yes lost it lol
Sent from my C6903 using xda app-developers app
av4tar said:
Where abouts did you get the sim port door from please?
Click to expand...
Click to collapse
Theres a few places, here and here also.
I agree with letting the sony technicians handle it... Sure you could just easily swap the caps but the official technicians should pressure test it first for waterproofness before sending it back to you...
My daughter pulled on e of mine off the other day, it just pops back in very easily and the way it goes in means there is no need for a pressure test. The bit that keeps it attached to the device has nothing to do with the waterproofing.
I was not talking about that part of the cover... I was talking about the cover itself if it perfectly fits on the ports or if it has any dents or gaps that would compromise the waterproofness of the phone even 1/4 millimeter gap from that would really mess up your phone
gregbradley said:
My daughter pulled on e of mine off the other day, it just pops back in very easily and the way it goes in means there is no need for a pressure test. The bit that keeps it attached to the device has nothing to do with the waterproofing.
Click to expand...
Click to collapse
You say it pops in easily, is it that simple Greg. Not ordered mine yet. In hospital for a few days, probably do it in next day or two.
With the ends of the port that slot into the z1, has a triangle shapped lip, is it tough, malleable and pushes in easily?
Riyal said:
I was not talking about that part of the cover... I was talking about the cover itself if it perfectly fits on the ports or if it has any dents or gaps that would compromise the waterproofness of the phone even 1/4 millimeter gap from that would really mess up your phone
Click to expand...
Click to collapse
true, but don't we take those parts off every day when plugging in the charger/removing SD card etc, and don't we put them back fine ourselves....
My USB cover isn't sitting flush anymore, does anyone know of a UK supplier for a replacement flap? Anyone else who's flaps are no longer flush?!!
Cheers
Riyal said:
I agree with letting the sony technicians handle it... Sure you could just easily swap the caps but the official technicians should pressure test it first for waterproofness before sending it back to you...
Click to expand...
Click to collapse
Please! send device away for way over $100(for a $2 part!) where it will be most likely be sent back with scratches, mishandled by technicians, couriers and/or postal services at no less than a large shipping and handling premium (if you dont want to risk damage, ie insurances etc)
So you're looking at around $40 insured postage, $80 for repair plus another $40 return insured postage. I doubt theres any tests in terms of water, nitro or any other! There is no pressure test nor is there any evacuation test, its impossible!
The housing and port door components are mass produced by automated computer based programs that dont leave any room for error. There is certainly no testing in terms of pressure on the mass produced market devices, only the initial prototypes are tested and perfected then sent to production.
No issues with my replacement parts, Ive showered and washed down the device many times.
Glad that it's the case then! My only worries is if we buy it from 3rd party stores it isn't OEM(as I'm pretty sure sony wouldn't sell any parts of it's phone for retail) and it's not the same machine used by sony and there could be miscalculations or errors
homer285 said:
Please! send device away for way over $100(for a $2 part!) where it will be most likely be sent back with scratches, mishandled by technicians, couriers and/or postal services at no less than a large shipping and handling premium (if you dont want to risk damage, ie insurances etc)
So you're looking at around $40 insured postage, $80 for repair plus another $40 return insured postage. I doubt theres any tests in terms of water, nitro or any other! There is no pressure test nor is there any evacuation test, its impossible!
The housing and port door components are mass produced by automated computer based programs that dont leave any room for error. There is certainly no testing in terms of pressure on the mass produced market devices, only the initial prototypes are tested and perfected then sent to production.
No issues with my replacement parts, Ive showered and washed down the device many times.
Click to expand...
Click to collapse
Have you removed back cover, and still maintained the water proof ability?
VTSSDUDE said:
Have you removed back cover, and still maintained the water proof ability?
Click to expand...
Click to collapse
I will not do that! I saw screen light when I pull out my sd and usb cover caps and I am sure if the doors are open you will damage you phone. Fore sure the caps doors make the phone waterproof.
VTSSDUDE said:
Have you removed back cover, and still maintained the water proof ability?
Click to expand...
Click to collapse
Absolutely no need to remove the back housing, I can confirm the doors/caps pop out so easily and go back in just as easily with no issues, I have taken mine under water at least 20 times since replacing microSIM door. I purchased my replacement from Part4repair.com and it looks and functions just as the original did. The parts are tested prior to shipping. If you waste $100+ for a simple door/cap replacement then you're being robbed blind!
Does anyone else seem to be having this issue? Mine will never close completely and does not stay flush agains the phone like the sim card cover does... I can't seem to get it to stay completely closed no matter what I do. Is it supposed to be completely flush agains the side of the phone?
overlord727 said:
Does anyone else seem to be having this issue? Mine will never close completely and does not stay flush agains the phone like the sim card cover does... I can't seem to get it to stay completely closed no matter what I do. Is it supposed to be completely flush agains the side of the phone?
Click to expand...
Click to collapse
It is definitely supposed to be flush against the phone.
I'll see if I can get it to shut, otherwise I'll have to see about a replacement door. Thanks!
I received my phone today and unboxed it.
I immediatley noticed a slightly opened nano SIM slot cover. I tried to push it in but the cover always popps out after a while.
I cleaned it with alcohol to get more friction between the o-ring and the mating surface of the cell phone but it continued to popp out.
Looks like they have some issues with the covers and the shape of the o-ring/ packing.
Its definitely not water proof like that so I am sending it back to get a replacement phone.
However, the micro SD slot cover on my phone was flush and tight.
Hi, I have same problem. Cover is popping out slightly immediately after closing and after some time in pocket its usualy almost or completly opened.
same problem here, sim card flap keeps popping open, only arrived today from o2, i take it the only solution is to return?
mozzer2k4 said:
same problem here, sim card flap keeps popping open, only arrived today from o2, i take it the only solution is to return?
Click to expand...
Click to collapse
yep, this might seriously endanger the water/dustproof thingy.
**UPDATE**
I exchanged it and the replacement phone doesnt has the problems.
So if you get your phone, check it first for this failure.
Some have it, some dont.
Ughhh this is kind of crap, I took a risk and bought this phone from a seller outside my country :crying: and Sony Canada won't recognize their warranty. Other than this flap issue I really love it..
deutscher.bund said:
Ughhh this is kind of crap, I took a risk and bought this phone from a seller outside my country :crying: and Sony Canada won't recognize their warranty. Other than this flap issue I really love it..
Click to expand...
Click to collapse
Just return it for a refund or exchange, I assume you got it from Clove or Handtec. Sony Canada probably won't start fixing these devices until it is actually released in Canada.
Bialynia said:
Just return it for a refund or exchange, I assume you got it from Clove or Handtec. Sony Canada probably won't start fixing these devices until it is actually released in Canada.
Click to expand...
Click to collapse
I got it from Never-MSRP (an eBay store). Yeah I just contacted them now, really hope I can settle this without getting hit on any fee.
deutscher.bund said:
I got it from Never-MSRP (an eBay store). Yeah I just contacted them now, really hope I can settle this without getting hit on any fee.
Click to expand...
Click to collapse
They're a reliable seller, they'll swap your phone for sure.
Sent from my D5803 using Tapatalk
Bialynia said:
They're a reliable seller, they'll swap your phone for sure.
Sent from my D5803 using Tapatalk
Click to expand...
Click to collapse
Yes I'm working it out with them now seems to be very reasonable. Hope my next unit is good.
charliebigpot said:
yep, this might seriously endanger the water/dustproof thingy.
Click to expand...
Click to collapse
o2 have now replaced my phone, seal is flush against the body :good:
overlord727 said:
Does anyone else seem to be having this issue? Mine will never close completely and does not stay flush agains the phone like the sim card cover does... I can't seem to get it to stay completely closed no matter what I do. Is it supposed to be completely flush agains the side of the phone?
Click to expand...
Click to collapse
Same problem here exactly!
Returned mine back to the store today, took some time to convince them that there was a problem as the flap takes about 3-4 minutes to pop up out of it's hole and only comes out about 0.5-0.8mm (hardly a lot), but enough to make me concerned about it not being fully waterproof. Apparently it was the first Sony Z3 compact that has this problem, but I'm glad I saw this thread before going back to the shop
Eventually the guy said they'll take it and get it repaired and will take 2 weeks to get it back, hopefully all it needs is a new flap.
Glad I took it back though, and hopefully when it returns the flap will stay down, as otherwise it is the best phone I've ever had!
I had this problem with USB flap, O2 replaced the phone straight away..
Sent from my D5803 using XDA Free mobile app
I had exactly this problem. In my pocket the cover would work its way loose after a few minutes.
I noticed that the stem of the cover was not perpendicular to the short edges of the cover itself, so when closed (with the stem presumably parallel to the screen), one of the long edges would be pushed outwards. I hope that's clear ish. Anyway, bending the stem to be perpendicular to the cover seems to have fixed my problem. I've been using my phone all day, and the cover hasn't come loose once.
I'll keep you all posted as to whether this "fix" keeps working.
The fix works
FluidDruid said:
I had exactly this problem. In my pocket the cover would work its way loose after a few minutes.
I noticed that the stem of the cover was not perpendicular to the short edges of the cover itself, so when closed (with the stem presumably parallel to the screen), one of the long edges would be pushed outwards. I hope that's clear ish. Anyway, bending the stem to be perpendicular to the cover seems to have fixed my problem. I've been using my phone all day, and the cover hasn't come loose once.
I'll keep you all posted as to whether this "fix" keeps working.
Click to expand...
Click to collapse
I tried your fix and it works. Thanks.
****, i made a new topic a couple of min ago about the same issue with the sim trapdoor. doesn't stay clipped in properly.
getting it replaced.
check the screen for light bleeds with a screen test app black screen at max brightness, and white balance for pink issues...
freaking pain...
overlord727 said:
Does anyone else seem to be having this issue? Mine will never close completely and does not stay flush agains the phone like the sim card cover does... I can't seem to get it to stay completely closed no matter what I do. Is it supposed to be completely flush agains the side of the phone?
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I've had the same issue as you, but after i bent a bit the flap cover's stem(tiny plastic stem that holds the flap cover between the port's hole and the flap cover), the flap cover was fixed.. you need to check if the stem aren't straight, make it straight, it worked for me.
Hi everyone,
I got my Z3 compact a week ago and all is good, but I just noticed something weird on the edge of the screen, it's like there's a wire or something popping out in the gap between the screen and the frame. This got me wondering if there might be a problem with the water resistance, what do you guys think?
The device is brand new and didn't suffer from any drops or any weird maneuvers, didn't even been tried in water.
Thanks and have a good day.
Sent from my D5803 using XDA Free mobile app
looks like a misplaced gasket... try the pressure sensor in test mode, open dialer and digit *#*#7378423#*#*, then service tests and pressure sensor... push oh the screen, if the pressure doesn't change even a little bit, your phone is not waterproof and needs to be sent for repair
p.s. when I say push, I mean apply a reasonable force to the screen, not crack it.. if it really is a misplaced gasket, the pressure will be steady.. if not, you'll notice continuous micro-variations in pressure as you hold the phone in your hand
Actually it rises by 3 or 4 millibars and drops back (to lower value than the original) in two or three seconds.. This means it's intact I guess?
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I have the same problem with my z3 compact. But it's on the opposite side where yours have occurred. I don't know how much it would cost to get it fixed but I assume it would be a little expensive because I do think they have to replace the whole front LCD+Digitizer that comes with it's own adhesive.
But I'm not bothered about it at all because even when it was still intact, I said to myself that I would never put or drop this phone on the pool or water. I bought myself a protector just incase I want to take underwater pictures.
yes, it seems so.
But if you've just bought it, I'd return it anyway and buy another
Did it happen just like that or was it there since you bought the phone?
I agree with you, not gonna expose it to water, but still it sucks that you have a water resistant phone and you worry about water.
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Thanks, I bought it without Sony's garantie because it costs extra, so I don't think they will exchange it. I'm going to keep it since everything else is fine.
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heart_of_life said:
Thanks, I bought it without Sony's garantie because it costs extra, so I don't think they will exchange it. I'm going to keep it since everything else is fine.
Sent from my D5803 using XDA Free mobile app
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That does not sound right. The manufacturer's warranty should cover defective products. You have to pay extra for that? Mine was repaired under warranty (for a different problem) without paying extra for a warranty.
To me it's seem that the screen is a bit high too on the angle, in mine the glass is parallel or maybe a bit lower compared to the frame, yours seems like the glass is higher compared to the frame, how much is the value of millibar?? 10k+ about??
scottjb said:
That does not sound right. The manufacturer's warranty should cover defective products. You have to pay extra for that? Mine was repaired under warranty (for a different problem) without paying extra for a warranty.
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I'm in France and the system of warranty is terrible , they just cover major dysfunctions of the phone (touchscreen not working, defective camera..), when I asked the store about this today they said it's probably some manufacturer installed tool to help open up the phone in case of repair!! could it actually be this??
SIRKRA said:
To me it's seem that the screen is a bit high too on the angle, in mine the glass is parallel or maybe a bit lower compared to the frame, yours seems like the glass is higher compared to the frame, how much is the value of millibar?? 10k+ about??
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Actually that's just the protective tempered glass I installed
The value of pressure was around 1004 since I got the phone, today I found it to be 994 but still responding to pressure. Is this normal?
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heart_of_life said:
I'm in France and the system of warranty is terrible , they just cover major dysfunctions of the phone (touchscreen not working, defective camera..), when I asked the store about this today they said it's probably some manufacturer installed tool to help open up the phone in case of repair!! could it actually be this??
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Oh, I see.
No, that is not something to help open the phone. If it were, they would all have it.
It's only been a week, the store should easily be able to exchange it for you. If not, Sony will.
Sent from my Xperia Z3 Compact
I would like someones opinion on this phone. Its works and everything just separated a little from housing. Is there anything i could do? Maybe just a case to cover the back? The screen just has couple stratches other than that phone is fine. Here is a pic. Im getting this for real cheap. Charging port is fine too
I think you can get a a new back replacement - couple that with a skin, and it might hold together. tough to tell really from that pic though.
But a case could hold it together too? Maybe even electrical tape around the side of the charging port going up the right side of the phone?
jco23 said:
I think you can get a a new back replacement - couple that with a skin, and it might hold together. tough to tell really from that pic though.
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. I was told just now from the seller over time i could get dead spots. The back is separating its not separated. The digitizer is part of the glass. Was told could get develop dead spots over time. Anyone else go through this or might have a solution to keep it all intact? Its functional the way it is i heard
Honestly, I wouldn't accept it if it was badly damaged, even for free. You can get very good phones for ~$100. Check swappa or eBay.
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jco23 said:
Honestly, I wouldn't accept it if it was badly damaged, even for free. You can get very good phones for ~$100. Check swappa or eBay.
Sent from my XT1060 using XDA Free mobile app
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Cant beat 30 if fully functional no cracked screen