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Google Voice & Persistent Voicemail Notification

OK...couple of issues at play here, I think.
First, I'm on a stock, non-rooted M8 - received the latest OTA update, but the issue(s) I have, I have been having since I started using the phone.
I have Google Voice installed and use it for my voicemail app - I did this on my S3 that I had (rooted, CM10 - I think it was CM10) and it worked great. I'd miss a call, get a voicemail, get a notification...I'd click the notification and it played the voicemail within the dialer app.
On my M8, I miss a call and get a notification for a VM...I click the VM notification and sometimes it does nothing, other times it takes me to my call history/log. No way to play the voicemail. I have to manually clear the notification, and then open the Google Voice app and listen to the voicemail.
FIRST - Is there a way to click the notification and have the voicemail play back natively?
SECOND - Assuming I can't do what I want I have an even bigger issue...Even after I listen to the VM in Google Voice I get notifications that I have new voicemails...They are "new" in that I never listened to them so GV views them as "new" but they're months (years?) old. Typical scenario...I miss a call, get a VM, open up GV and listen to the VM (maybe delete it, maybe not), and go about my business. No VM notifications...until I get a new text message...then my phone goes crazy and dings/beeps something like a dozen times and my VM notification is back. GV is alerting me to "new" VMs that I've long since dismissed the notification for...anything I can do about that?
Thanks!

polkadots said:
OK...couple of issues at play here, I think.
First, I'm on a stock, non-rooted M8 - received the latest OTA update, but the issue(s) I have, I have been having since I started using the phone.
I have Google Voice installed and use it for my voicemail app - I did this on my S3 that I had (rooted, CM10 - I think it was CM10) and it worked great. I'd miss a call, get a voicemail, get a notification...I'd click the notification and it played the voicemail within the dialer app.
On my M8, I miss a call and get a notification for a VM...I click the VM notification and sometimes it does nothing, other times it takes me to my call history/log. No way to play the voicemail. I have to manually clear the notification, and then open the Google Voice app and listen to the voicemail.
FIRST - Is there a way to click the notification and have the voicemail play back natively?
SECOND - Assuming I can't do what I want I have an even bigger issue...Even after I listen to the VM in Google Voice I get notifications that I have new voicemails...They are "new" in that I never listened to them so GV views them as "new" but they're months (years?) old. Typical scenario...I miss a call, get a VM, open up GV and listen to the VM (maybe delete it, maybe not), and go about my business. No VM notifications...until I get a new text message...then my phone goes crazy and dings/beeps something like a dozen times and my VM notification is back. GV is alerting me to "new" VMs that I've long since dismissed the notification for...anything I can do about that?
Thanks!
Click to expand...
Click to collapse
i would just delete/remove them from google voice itself

Same deal here
Yeah this can be annoying. Hope someone knows a fix. Thanks.

amallama said:
i would just delete/remove them from google voice itself
Click to expand...
Click to collapse
Unfortunately, that doesn't really fix it...I went through and marked all "unread" as "read" and deleted numerous old Vmails...unless I delete ALL old Vmails, this happens. I could do that - but I sure as **** shouldn't have to do that. It's a bug.
It worked just fine on CM10 (and my GS3) - I'd get the notification when there was a new VM, I'd click the notification, and I'd listen to it in the 'stock' dialer/vmail app with CM10. No persistent notifications.

Google Voice & DOK2

Anyone here on DOK2 also a Google voice user?
I am having a strange issue when trying to "Call with google voice".
The call start during the prompt where you choose whether to "call with google voice" or "call without google voice" instead of waiting till you choose one of the options.
Because of this it always calls without google voice.
To all DOK2 Google voice users, your feedback is valuable.

Maybe you should update to Google Hangouts. It works perfectly for both texts and calls. I haven't touched Google Voice since I started using Hangouts.
Sent from my SM-N910T using Tapatalk

Techngro said:
Maybe you should update to Google Hangouts. It works perfectly for both texts and calls. I haven't touched Google Voice since I started using Hangouts.
Sent from my SM-N910T using Tapatalk
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Click to collapse
I can use my Google voice number in hangouts?

DeeXii said:
I can use my Google voice number in hangouts?
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Click to collapse
Oh yeah dude, 100%. When you log in with your Google account, it will automatically use the Google Voice number associated with that account. And you can do text and group messaging, mms, video hangouts, and voip calls all through the one app.

DeeXii said:
I can use my Google voice number in hangouts?
Click to expand...
Click to collapse
Yeah Google voice # plus hangouts is a great combo.

I can confirm, it dials straight out with your carrier number no matter what option you choose. Hopefully there will be a fix.

James62370 said:
I can confirm, it dials straight out with your carrier number no matter what option you choose. Hopefully there will be a fix.
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Click to collapse
Use hangouts dialer. It will call out from Google voice numbers. I use it every day. On newest DOK build.

ShrekOpher said:
Use hangouts dialer. It will call out from Google voice numbers. I use it every day. On newest DOK build.
Click to expand...
Click to collapse
I understand that. I have a voip pbx server setup. I would like to use the minutes which are allotted to me each month. Using Hangouts doesn't help with that.
I appreciate the reply, I'm just confirming that there is an issue.

James62370 said:
I understand that. I have a voip pbx server setup. I would like to use the minutes which are allotted to me each month. Using Hangouts doesn't help with that.
I appreciate the reply, I'm just confirming that there is an issue.
Click to expand...
Click to collapse
R u calling over seas? Using hangouts with a google voice number, has unlimited calling between USA, Canada, and Mexico.
Unless you are running a call center I don't see the need for the pbx server setup anymore.

Using hangouts limits me to just my cell phone. All the extensions in my home are setup with voip.

have some problem too here is a work around for now. https://productforums.google.com/forum/#!topic/voice/7v4o62rCRfI;context-place=starred
T-Mobile - Note 4/5/Edge - Update to 5.1.1 - Error on outgoing calls with Google Voice by setarcoS Dec 1
ADD A REPLY
Original Post: I'm on a Samsung Note 4 that was just upgraded to 5.1.1, and now when I attempt to make outgoing calls, I get "call not sent" and the call automatically gets made with my regular carrier number. I am still able to send/receive text messages, and check on voicemail's.
I tried rebooting, clearing the app cache/data, removing the sim, changing networks and nothing - the same error "call not sent" keeps appearing.
I've been using google voice for many years now since invites went out and never had this issue when changing phones.
Need help figuring out what is going on.
Device: Samsung Note 4
OS: Android 5.1.1
Network: T-mobile network
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=
Devices affected: Note 4, Edge, Galaxy S5, Note 5
Status: Waiting for a fix.
Work around #1: Connect through Google Voice (via Sheelendra Singh)
Dial your GV number
Hit the asterisk (*) key when the GV greeting comes on (skip this if you set your phone to go directly to voicemail access)
Enter your PIN, then pound (#)
Press 2 to place a call
Enter the phone number followed by pound (#)
Work Around #2: Dial through Hangouts
On your Android device, open the Hangouts Dialer app .
Type the person's name or phone number, and select them from the search results. Or to dial a number, touch the dial pad icon Dial pad icon at the bottom of the screen. Then dial the phone number you'd like to call, and touch the phone icon .
Work Around #3: Dial through web browser on phone (via Nick the greek 123)
1. Go to Web browser on your phone
2. Go to https://voice.google.com and sign in
3. Use the dial key pad provided.
4. When you dial the number google voice will call you first from your google number, answer it to connect to the number you dialed.
Work Around #4: Force calls through (via Steven McDonnough)
1. GoogleVoice has to be set to "Always Ask"
2. You have to set "Power Button" to end calls (Settings -> Personalization -> Accessibility -> Answering and ending calls -> End calls by Pressing the Power key)
3. Once you place the call, immediately hit the POWER BUTTON THEN quickly hit "Use GV". That will end the direct dial from your phone AND enable the GoogleVoice dialer.
Things you can do to help:
Contact T-Mobile and help make them aware of what is going on.
- Ask to be transferred to "tech support department."
- Explain the issue and tell them there is already an existing ticket for this known issue.
For all who call support and they ask you to uninstall, reinstall, factory reset, clear cache, etc. Don't bother. It won't help. These are irrational, standard support scripts used when they don't nearly understand the cause nor the solution.
Log into https://voice.google.com and use the "Send Feedback" link at the bottom left of the page" to help make them aware of what is going on.
Contact Samsung support and help make them aware of what is going on.
If you contact T-Mobile, Samsung, or Google Voice, be sure to mention this thread:
For reference, the URL they need is: https://productforums.google.com/forum/#!msg/voice/7v4o62rCRfI/8E2xx0hEDAAJ
And this is the thread in particular: 7v4o62rCRfI/8E2xx0hEDAAJ
2015/12/05
PaulisHere contacted T-Mobile and filed a report regarding the issue. They recommended everyone with the same issue contact them and mention this reference number to add them to the ticket: 745440721951644352 (my t-mobile rep couldn't find the ticket as they are normally 10 digits long)
I contacted T-Mobile and they said they are working with Samsung and Google (Android OS I presume) and are hoping for a patch/fix within 7-10 business days.
2015/12/09
PaulisHere opened a new ticket # 14060725

I also have this problem. I don't like having to use the hangouts dialer, but, it's what I have to do for now.

I called Tmo biz class support and as expected they were useless and are pointing fingers at Samsung and GV.
I called Samsung support and as expected they were useless and are pointing fingers at GV.
Contacting Google's support is harder than shouting into a black hole.

Anyone else have any idea about this?
I notice that TEKXodus has the a new dialer that is video calling capable and Google voice works properly.

Google Voice working correctly on Note 5?

According to the link below, the use of Google Voice (particularly with problems making outgoing calls) on the Note 5 may have been affected by the update to Android 5.1 in recent months:
https://productforums.google.com/forum/#!topic/voice/7v4o62rCRfI;context-place=topicsearchin/voice/5.1.1$20update
After doing some reading it looks like the problem could be specific to the DOK2 baseband version and for T-mobile users (I'm on T-mobile and took the latest OTA update and my baseband is COKC). I'm just wondering if any of you are using Google Voice regularly, particularly to make outgoing calls with your with you GV number, and having any problems? I'm looking to port my number over to GV and want to make sure this isn't an issue first...

Hi, I have found only a slight work around, I've been having issues with GV on note 4 running DOK2. I get the "call not sent" error. The easier workaround I've found is to have your contacts text your Google voice number, make sure you're not using hangouts and have your Google voice text messages routed to your native messaging app. When you receive a text you will see a foreign number at the top. +123456789 save that number as the contact who texted you default number, then anytime you call that person it will ring using your Google voice number, as long as you use the + number

Google Voice not working

this device's Skinned OS has issues with Google Voice.....
it states "call not sent" when trying to connect using Google Voice app, and routes call through normal number
must use Hangouts for GV calling no integration with phone app,
gorgeous phone, that kills it
hopefully we can get CyanogenMod 13/14 for this thing.. :/

Yeah the lack of google voice support is a real pain with this device. As a dedicated voice user I've spent a lot of time searching and hacking around with it trying to get the best functionality I could. Here's the best solutions I've come up with
Voicemail
I have managed to get conditional call forwarding to work to push my calls to my google voicemail using mmi codes, the settings in the dialer app were useless for this. The following mmi code is what did it for me, it seemed that changing the ring delay was important too which is the last number in the code.
Open the dialer and type in the following code replacing the xyz with your google voice number. The phone should tell you it's running an mmi code, that it was successful and that the ring time was changed as well.
**004*+1xxxyyyzzzz*11*25# (replace the xyz with your google voice number)
Making Calls
So far there is no true solution for this but this is the best workaround I've come up with so far. Other than using the hangouts dialer app which uses data for calls (not ideal unless you're on wifi)
1. Go into settings > accessibility and turn on the toggle for power button ends call
2. Make sure google voice is set to ask on every call. google voice settings > Making calls > Ask every time I make a call
3. make a call as normal from the dialer but as soon as the call starts hit the power button to end the call
4. the gv menu will still be up asking you whether you want to use google voice or your carrier number
5. select google voice and the dialer will complete the call with your gv number
It's not the most convenient solution but it works until (hopefully) something better comes along

hey guys, not sure if this is helpful but I flashed the stock modded GV apk (you can find it here on XDA, won't let me post links). After that, using the GV interface if you go thru history and click on the phone # through there, it will work as intended and make calls using the GV #. I guess you'll just have to use the GV app as your contacts and dial thru there.

[Q] Mi Mix and Google Voice issue...

I am seeing an issue with my new Mix when trying to place a phone call with the Google Voice app set for GV to make all calls. The animation to go to dialer appears and very quickly you can see the call start to be placed but then it closes and returns you to precious screen.
Anyone else seeing tgs, afraid GV is a must have for me so going to have to eBay the phone (love it otherwise) if no solution. Tried clearing app, reinstalling, and all the settings I can think of but all to no avail.
I have MIUI global v8.0 (8.0.7.0.0 MAHCNDI). Localization set to China, nothing else seems like a better option, so left it but changing didn't make any difference.

same issue mate

Sucks, love the phone but can't give up my Google voice for it. Anyone have an idea for a workaround/fix?
Sent from my SAMSUNG-SM-G935A using XDA Free mobile app

I can verify GV doesn't work on making calls on the EU rom either. Will report back down the road once there are updated weekly EU roms available from MIUI / xiaomi.

I heard someone who did the Hangouts transition say it works for GV calls. I haven't ever done the Hangouts transition simply because it doesn't seem to carry text messages forward and I prefer having them all in on place rather than having old messages in GV app and new ones in Hangouts.
Sent from my Samsung Galaxy S7 Edge using XDA Labs

Hey I have a Mate 8 with the same issue (mix on the way tho) and as I was investigating I read somewhere that most Chinese made phones have this issue. The only real workaround is to set gv to ask every time. It sounds annoying at first but it's less annoying then my calls not going thru or people asking what number is this (because they don't recognize my actual cell number). It has something to do with the timing of the handoff from gv to cellular. I have not had any issues once it asks call with/without gv. I would suggest giving this a shot.
Sent from my HUAWEI NXT-AL10 using Tapatalk

Curious, never tried the ask every time setting. Things worked fine e if I did the hangouts dial and set Hangouts to get GB calls and texts. On this Mate 9 (Chinese version) it works fine set to make all calls.
Sent from my Huawei Mate 9 using XDA Labs

This bug persists
On both the Chinese ROM and the EU ROM, using GV to make calls causes the dialer/phone app to crash, always. "Ask every time" causes it to crash as well.
I use hangouts to make outgoing calls. Google Voice itself is still capable of forwarding incoming calls to my phone's actual number (one I never use), so the actual phone app accepts any and all incoming calls. However, I have to dial out using Hangouts (kind of annoying).
So now I use hangouts for everything phone-function related on my end, and have the actual contacts app and phone app squirreled away somewhere where it won't accidentally get used (unless I want to). The only downside (I like Hangouts, but that might be a problem for some), is that my outgoing calls use VOIP (data). It's almost a nonissue, but it would be nice if MIUI worked with GV the way American android builds do.

Curiously, yesterday GV make all calls stopped working for me and I had to set to ask every time. Then today ask every time stopped working. I went round and round uninstalling contacts and diapers and hangouts. Finally got it all working setting hangouts dialer as default dialer and GV make every call. Workable, but would prefer regular Google dialer and GV but tried APKs from APK Mirror for last few versions of Google dialer and they won't install, v7 says parse error and v6 says folder expected not found. Ugh. Anyways, at least it is working now.
Sent from my Huawei Mate 9 using XDA Labs

I finally received my phone and I am seeing the same as you guys, can only make gv calls with hangouts dialer. I'm getting sick of Google's lack of support for GV and am giving real consideration to just porting my number out. Smh I've had gv since it came out.
FYI: If you're using the hangouts dialer then you don't even need the gv app anymore. #ijs
Sent from my MIX using Tapatalk

Actually, my understanding is for Hangouts to use Google Voice for calls and/or messages you still need the GV app installed and logged in.
Agree on Google's lack of support. It is platform wide, they just do the in favor and out of favor thing too much. If/when they kill GV I will be killing my g-apps and moving to O365 anyways, only reason I use Google-sphere extensively is GV. Everything else can be gotten elsewhere and is generally better elsewhere at that.
Sent from my Huawei Mate 9 using XDA Labs

SWBgHz said:
Actually, my understanding is for Hangouts to use Google Voice for calls and/or messages you still need the GV app installed and logged in.
Agree on Google's lack of support. It is platform wide, they just do the in favor and out of favor thing too much. If/when they kill GV I will be killing my g-apps and moving to O365 anyways, only reason I use Google-sphere extensively is GV. Everything else can be gotten elsewhere and is generally better elsewhere at that.
Sent from my Huawei Mate 9 using XDA Labs
Click to expand...
Click to collapse
I had actually uninstalled the GV app a few hours before we were talking about this, been working fine for a few days now.
I still don't like being locked into the hangouts app exclusively tho but hey it works ?.
Sent from my MIX using Tapatalk

I have Mi Note 2 Global Edition with stock ROM MIUI 8.0.13. Using phone dialer with Voice+ app to initiate call back doesn't work either
Of course I can call using Hangout with data, but I prefer call via cellular tower due to sound quality and price (free incoming call). I have found a workaround:
(1) Open google.com/voice with browser (such as chrome) on the phone. It should be redirected to mobile version.
(2) Specify a callback #
(3) Call a # using the dialer in the browser
After (3), it will initiate a callback to the # in (2)

add me to the club...picked up the Mate 9 yesterday and now, not being able to use GV on the Mate 9 is a show-stopper for me. this is a great phone, but i'm waaaaaaaaaaaaaaaay to dependent on my GV number.

I "migrated" over to Google Hangouts for my GV #. I've downloaded Hangouts dialer app and it's linked to the GV #. I'm able to call from the Hangouts dialer no problems.

Thorin78 said:
I "migrated" over to Google Hangouts for my GV #. I've downloaded Hangouts dialer app and it's linked to the GV #. I'm able to call from the Hangouts dialer no problems.
Click to expand...
Click to collapse
Thanks for the suggestion...Just tried this out and it seems to work well. Do you know if this is a VOIP call or cell call? I can at least test for 2 weeks with this option...[emoji106]
Sent from my MHA-L29 using Tapatalk

cortez.i said:
Thanks for the suggestion...Just tried this out and it seems to work well. Do you know if this is a VOIP call or cell call? I can at least test for 2 weeks with this option...[emoji106]
Sent from my MHA-L29 using Tapatalk
Click to expand...
Click to collapse
sure, glad to help. It should be a VOIP call. You'll note that it says that you're calling from your VOIP number. Check the settings in hangouts on which default number it uses. Also, if you switch over to hangouts for texting, you might notice your contacts not "syncing". That's actually not what's going on, it's just the way the phone is reading the stored numbers. If you have questions, I can put in the steps to get that converted fairly painlessly.
I have other issues w/ google on how it's handling hangouts in the past and future. When they abandoned GV, hangouts was the only place to go for the VOIP #. Messenger, Duo and Allo do not have integration w/ the GV #. Hangouts used to be better. But you don't have a hangouts web portal (only for text and MMS) to put in a phone number and have it call you at your cell or elsewhere. But the GV portal is still available for the time being.

Thorin78 said:
sure, glad to help. It should be a VOIP call....
Click to expand...
Click to collapse
thanks again for your feedback. i've been using Hangouts for everything that it can be used for except Hangouts dialer. now that i have this workaround, the Mate 9 will be my daily driver for the next 2 weeks. the least of my concerns will be battery life. appreciate your replies to my slightly off topic questions,

SWBgHz said:
I am seeing an issue with my new Mix when trying to place a phone call with the Google Voice app set for GV to make all calls. The animation to go to dialer appears and very quickly you can see the call start to be placed but then it closes and returns you to precious screen.
Anyone else seeing tgs, afraid GV is a must have for me so going to have to eBay the phone (love it otherwise) if no solution. Tried clearing app, reinstalling, and all the settings I can think of but all to no avail.
I have MIUI global v8.0 (8.0.7.0.0 MAHCNDI). Localization set to China, nothing else seems like a better option, so left it but changing didn't make any difference.
Click to expand...
Click to collapse
Why not switch to GV in hangouts? It is better in every regard... and you can use the hangouts dialer.

I do to an extent as I have too. But Hangouts is annoying in a few ways, that is why it failed and is being retooled as Enterprise app.
Sent from my Samsung Galaxy Tab S2 using XDA Labs