Google Voice not working - Alcatel Idol 4S Questions & Answers

this device's Skinned OS has issues with Google Voice.....
it states "call not sent" when trying to connect using Google Voice app, and routes call through normal number
must use Hangouts for GV calling no integration with phone app,
gorgeous phone, that kills it
hopefully we can get CyanogenMod 13/14 for this thing.. :/

Yeah the lack of google voice support is a real pain with this device. As a dedicated voice user I've spent a lot of time searching and hacking around with it trying to get the best functionality I could. Here's the best solutions I've come up with
Voicemail
I have managed to get conditional call forwarding to work to push my calls to my google voicemail using mmi codes, the settings in the dialer app were useless for this. The following mmi code is what did it for me, it seemed that changing the ring delay was important too which is the last number in the code.
Open the dialer and type in the following code replacing the xyz with your google voice number. The phone should tell you it's running an mmi code, that it was successful and that the ring time was changed as well.
**004*+1xxxyyyzzzz*11*25# (replace the xyz with your google voice number)
Making Calls
So far there is no true solution for this but this is the best workaround I've come up with so far. Other than using the hangouts dialer app which uses data for calls (not ideal unless you're on wifi)
1. Go into settings > accessibility and turn on the toggle for power button ends call
2. Make sure google voice is set to ask on every call. google voice settings > Making calls > Ask every time I make a call
3. make a call as normal from the dialer but as soon as the call starts hit the power button to end the call
4. the gv menu will still be up asking you whether you want to use google voice or your carrier number
5. select google voice and the dialer will complete the call with your gv number
It's not the most convenient solution but it works until (hopefully) something better comes along

hey guys, not sure if this is helpful but I flashed the stock modded GV apk (you can find it here on XDA, won't let me post links). After that, using the GV interface if you go thru history and click on the phone # through there, it will work as intended and make calls using the GV #. I guess you'll just have to use the GV app as your contacts and dial thru there.

Related

Question regarding Google Voice

I have a question regarding google voice (I know, you wouldn't be able to tell by the title right?)
Anyway, somewhere I saw that when you recieve a call from Google Voice, a little white box comes down letting you know you're getting a call from google voice. I don't see that. In fact, I have two options, either I see it coming in as my google voice number (which doesn't let me see who is calling), or I have the number come in straight (which means I can't tell if it is google voice or regular number).
What I mainly use it for is Google Voice is my business number, while my personal number is well.. my personal number. Anyone have any pointers?
~Navik
go to google.com/voice
settings>calls
if you want to know that it's from google voice that the number is calling, set it to caller id (in) > display my google voice number. but, you won't know who it is that's calling, only that they're calling from gv
then after you do the above turn on the caller presentation in the options where you have to press the 1 to answer the call
I guess what I'd like isn't possible as of now. There should be a way for the phone to tell if a call is coming via google voice (since it is coming through the data) and distinguish it as such. I'll keep playing around with it for now I guess.
Navik57 said:
I guess what I'd like isn't possible as of now. There should be a way for the phone to tell if a call is coming via google voice (since it is coming through the data) and distinguish it as such. I'll keep playing around with it for now I guess.
Click to expand...
Click to collapse
Google voice doesn't use data for calls, currently.
JCopernicus said:
Google voice doesn't use data for calls, currently.
Click to expand...
Click to collapse
this is a fact
what i meant with the caller presentation is it will make the person speak their name and when you pick up the phone you will hear "Call from..."persons name" press 1 to answer the call, " and then it gives you some options such as sending to voice mail and listening in on the call while they leave you a voice mail

[Q] Google Voice

Has anyone been able to get Google Voice to work on their phones? I have the 64gb Dev Edition and for some reason it keeps failing during setup. Any ideas?
I got it to work eventually (T-Mobile edition HTC One) but it took some effort; first, I would try deleting your forwarding phone number from Google Voice's website, uninstalling the app/clearing data, and then adding the number back on the web page. Then check the box to enable call forwarding/voicemail service and it will give you the number to dial on your phone; do that, and it should set up the voicemail successfully (it will still say "Carrier" under your call settings, changing it to the Google Voice option never works for me). Then I would reinstall the app and set it up again. Hope that helps; it's kind of a pain but it worked for me. Although I would add that for whatever reason it stopped working and I had to repeat this process later on. So it's kind of hit and miss, at least on T-Mobile.
right now gV is going through changes. since google actually wants to hack gV away and intergrate the functions into google hangout. so those using the gV tunneling method to be on 30$ prepaid 4g plans might be SOL for a bit. while google works this **** out. not sure though might have to get one of these guys to confirm.
darkjuan said:
Has anyone been able to get Google Voice to work on their phones? I have the 64gb Dev Edition and for some reason it keeps failing during setup. Any ideas?
Click to expand...
Click to collapse
Are you trying to set it up to be your voice mail provider? If so, I've successfully set my phone up, but I wasn't able to do it through using the in app method. I had to manually set it up so it send calls to Google Voice.
If you go to settings > Call > Call forwarding > Then set the options to:
Always forward: Disabled
Forward when busy: My Google Voice #
Forward when unanswered: My Google Voice #
Forward when unreachable: My Google Voice #
Also, you might notice there is an option to change your Voicemail service after selecting Call from the setting menu. I left this alone... My phone has that option currently set to My carrier.
In the end, these settings forward any calls that come in to your Google Voice number just like it would if you were able to get through the set up using the in-app feature.
bassantics said:
Are you trying to set it up to be your voice mail provider? If so, I've successfully set my phone up, but I wasn't able to do it through using the in app method. I had to manually set it up so it send calls to Google Voice.
If you go to settings > Call > Call forwarding > Then set the options to:
Always forward: Disabled
Forward when busy: My Google Voice #
Forward when unanswered: My Google Voice #
Forward when unreachable: My Google Voice #
Also, you might notice there is an option to change your Voicemail service after selecting Call from the setting menu. I left this alone... My phone has that option currently set to My carrier.
In the end, these settings forward any calls that come in to your Google Voice number just like it would if you were able to get through the set up using the in-app feature.
Click to expand...
Click to collapse
Fixed *kind of* using this method.
I tried the method in the 2nd post but it still didn't work so all I ended up doing was changing my "Carrier Voice Mail" number to my Google Voice number.
Settings/Call/Voicemail Settings/Changed number to Google voice number.
And now it works fine!
Thanks for all the help guys.
darkjuan said:
Fixed *kind of* using this method.
I tried the method in the 2nd post but it still didn't work so all I ended up doing was changing my "Carrier Voice Mail" number to my Google Voice number.
Settings/Call/Voicemail Settings/Changed number to Google voice number.
And now it works fine!
Thanks for all the help guys.
Click to expand...
Click to collapse
Glad you got it working!

Android "L"ollipop Google voice flaw/error

I updated to the latest preview of Android L to do a little testing on a few apps that i have in the works. While using the phone for dev reasons, i noticed that the ROM was stable enough for everyday use, so i decided to install Google voice, hangouts messenger and setup Google voice to be my voice-mail of choice. This is where i noticed a issue, when i receive a phone call to my Google voice number, everything works great, hangouts app picks up the call, if i decline the call it goes directly to Google voice-mail. Perfect.. The issue is when people (for some reason) call my normal cell number it will ring and go to the normal dialer, but when i decline the call, it'll ring the hangout's messenger app.
Doing some digging i found that Google setup voice-mail a little different between kitkat (and before) to lollipop. There use to be an option to send calls straight to Voice-mail (whatever is set to default) when you'r busy(declined call) or you don't answer(missed call), now there is no option for this, just different options of numbers to forward too. This wouldn't be an issue using normal voice-mail, but when using Google voice it now forwards the calls to your Google voice number when you decline a phone call from your normal cell number... Besides having two voice-mail numbers, i do not see a work around..
Anyone else seeing this issue and have a solution?
Hi,
We do not need a new thread for this, we are trying to keep all L related issues to either this thread here or a good place could be the thread you created here until it is officially released as some of these bugs/flaws could be fixed by then.
Thread closed

No more Google voice calls

I feel like ever since hangouts was able to handle GV sms I've had issues with making GV calls. I don't want to make voip calls. I want to use the regular cellular net work with my Google voice number. I'd checked that the settings in GV say to only use GV to make calls but people still tell me my other number shows up. It's there a way to resolve this without using voip?
Thanks in advance to anyone who offers advice.
Yes.
Long press on the home screen. Then select widgets. Then scroll until you find "toggle google voice", and drag it to your desktop. Press that and you'll notice the options pop up.
I use this feature quite often when selling tickets via craigslist.

Google Voice & DOK2

Anyone here on DOK2 also a Google voice user?
I am having a strange issue when trying to "Call with google voice".
The call start during the prompt where you choose whether to "call with google voice" or "call without google voice" instead of waiting till you choose one of the options.
Because of this it always calls without google voice.
To all DOK2 Google voice users, your feedback is valuable.
Maybe you should update to Google Hangouts. It works perfectly for both texts and calls. I haven't touched Google Voice since I started using Hangouts.
Sent from my SM-N910T using Tapatalk
Techngro said:
Maybe you should update to Google Hangouts. It works perfectly for both texts and calls. I haven't touched Google Voice since I started using Hangouts.
Sent from my SM-N910T using Tapatalk
Click to expand...
Click to collapse
I can use my Google voice number in hangouts?
DeeXii said:
I can use my Google voice number in hangouts?
Click to expand...
Click to collapse
Oh yeah dude, 100%. When you log in with your Google account, it will automatically use the Google Voice number associated with that account. And you can do text and group messaging, mms, video hangouts, and voip calls all through the one app.
DeeXii said:
I can use my Google voice number in hangouts?
Click to expand...
Click to collapse
Yeah Google voice # plus hangouts is a great combo.
I can confirm, it dials straight out with your carrier number no matter what option you choose. Hopefully there will be a fix.
James62370 said:
I can confirm, it dials straight out with your carrier number no matter what option you choose. Hopefully there will be a fix.
Click to expand...
Click to collapse
Use hangouts dialer. It will call out from Google voice numbers. I use it every day. On newest DOK build.
ShrekOpher said:
Use hangouts dialer. It will call out from Google voice numbers. I use it every day. On newest DOK build.
Click to expand...
Click to collapse
I understand that. I have a voip pbx server setup. I would like to use the minutes which are allotted to me each month. Using Hangouts doesn't help with that.
I appreciate the reply, I'm just confirming that there is an issue.
James62370 said:
I understand that. I have a voip pbx server setup. I would like to use the minutes which are allotted to me each month. Using Hangouts doesn't help with that.
I appreciate the reply, I'm just confirming that there is an issue.
Click to expand...
Click to collapse
R u calling over seas? Using hangouts with a google voice number, has unlimited calling between USA, Canada, and Mexico.
Unless you are running a call center I don't see the need for the pbx server setup anymore.
Using hangouts limits me to just my cell phone. All the extensions in my home are setup with voip.
have some problem too here is a work around for now. https://productforums.google.com/forum/#!topic/voice/7v4o62rCRfI;context-place=starred
T-Mobile - Note 4/5/Edge - Update to 5.1.1 - Error on outgoing calls with Google Voice by setarcoS Dec 1
ADD A REPLY
Original Post: I'm on a Samsung Note 4 that was just upgraded to 5.1.1, and now when I attempt to make outgoing calls, I get "call not sent" and the call automatically gets made with my regular carrier number. I am still able to send/receive text messages, and check on voicemail's.
I tried rebooting, clearing the app cache/data, removing the sim, changing networks and nothing - the same error "call not sent" keeps appearing.
I've been using google voice for many years now since invites went out and never had this issue when changing phones.
Need help figuring out what is going on.
Device: Samsung Note 4
OS: Android 5.1.1
Network: T-mobile network
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=
Devices affected: Note 4, Edge, Galaxy S5, Note 5
Status: Waiting for a fix.
Work around #1: Connect through Google Voice (via Sheelendra Singh)
Dial your GV number
Hit the asterisk (*) key when the GV greeting comes on (skip this if you set your phone to go directly to voicemail access)
Enter your PIN, then pound (#)
Press 2 to place a call
Enter the phone number followed by pound (#)
Work Around #2: Dial through Hangouts
On your Android device, open the Hangouts Dialer app .
Type the person's name or phone number, and select them from the search results. Or to dial a number, touch the dial pad icon Dial pad icon at the bottom of the screen. Then dial the phone number you'd like to call, and touch the phone icon .
Work Around #3: Dial through web browser on phone (via Nick the greek 123)
1. Go to Web browser on your phone
2. Go to https://voice.google.com and sign in
3. Use the dial key pad provided.
4. When you dial the number google voice will call you first from your google number, answer it to connect to the number you dialed.
Work Around #4: Force calls through (via Steven McDonnough)
1. GoogleVoice has to be set to "Always Ask"
2. You have to set "Power Button" to end calls (Settings -> Personalization -> Accessibility -> Answering and ending calls -> End calls by Pressing the Power key)
3. Once you place the call, immediately hit the POWER BUTTON THEN quickly hit "Use GV". That will end the direct dial from your phone AND enable the GoogleVoice dialer.
Things you can do to help:
Contact T-Mobile and help make them aware of what is going on.
- Ask to be transferred to "tech support department."
- Explain the issue and tell them there is already an existing ticket for this known issue.
For all who call support and they ask you to uninstall, reinstall, factory reset, clear cache, etc. Don't bother. It won't help. These are irrational, standard support scripts used when they don't nearly understand the cause nor the solution.
Log into https://voice.google.com and use the "Send Feedback" link at the bottom left of the page" to help make them aware of what is going on.
Contact Samsung support and help make them aware of what is going on.
If you contact T-Mobile, Samsung, or Google Voice, be sure to mention this thread:
For reference, the URL they need is: https://productforums.google.com/forum/#!msg/voice/7v4o62rCRfI/8E2xx0hEDAAJ
And this is the thread in particular: 7v4o62rCRfI/8E2xx0hEDAAJ
2015/12/05
PaulisHere contacted T-Mobile and filed a report regarding the issue. They recommended everyone with the same issue contact them and mention this reference number to add them to the ticket: 745440721951644352 (my t-mobile rep couldn't find the ticket as they are normally 10 digits long)
I contacted T-Mobile and they said they are working with Samsung and Google (Android OS I presume) and are hoping for a patch/fix within 7-10 business days.
2015/12/09
PaulisHere opened a new ticket # 14060725
I also have this problem. I don't like having to use the hangouts dialer, but, it's what I have to do for now.
I called Tmo biz class support and as expected they were useless and are pointing fingers at Samsung and GV.
I called Samsung support and as expected they were useless and are pointing fingers at GV.
Contacting Google's support is harder than shouting into a black hole.
Anyone else have any idea about this?
I notice that TEKXodus has the a new dialer that is video calling capable and Google voice works properly.

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