[Q] Used wrong charger, battery jumped to 100% - Verizon Motorola Droid Turbo Q&A, Help & Troublesh

I wanted to quickly transfer something from my laptop to my new Droid Turbo, so I quickly grabbed a USB cable thinking it was my Droid Turbo's cable. I had accidentally grabbed my 2012 Asus Nexus 7 cable instead. I plugged it into a USB 3.0 port on my laptop and after transferring some things for two minutes I noticed my battery was at 100%. I thought this was strange as my battery had only a few minutes ago been 87%. That's when I realized I was using the Asus cable.
Should I be concerned? I usually almost religiously never mix chargers.
Edit: I have just discovered that the cable is damaged and partially pulling out from the USB end.. could this have anything to do with it?

I had the same issue, connected my phone to a USB 3.0 port to backup some date and was shocked at how fast it supposedly charged up to 100%. I used a 3 y/o cable from an old Galaxy S3.

USB 3.0 has nearly double the power output of USB 2.0. So that could have something to do with it. Using a different cable or slightly torn one won't make a difference. The battery percentages also aren't the most accurate all the time. Your battery should be fine.
Sent from my XT1254 using XDA Free mobile app

A USB 3 cable going to a standard USB 2 micro port? No voltage difference.
---------- Post added at 11:07 PM ---------- Previous post was at 11:06 PM ----------
When using a standard USB cable the port does not matter.

I do think the calibration of the battery is off. I've had it go from 93 percent to fully charged on my qi charger just a minute ago, and yesterday twice, once on the turbo charger and an usb port on my laptop. I fully drained the battery the first day, Friday, and I think either it's still learning or the calibration is off. It seems to show it draining quickly the first sixty percent, then really slow down the last forty. Now I don't like letting the battery drain too low, decreases the battery life and capacity, hopefully it learns or next update clears this up.

This also happened to me on a usb3 port, but with the original cable. I jumped from 88% to 100% in about 5 seconds. This can't be right. Has to be a bug.

I don't think this is related to faulty chargers/cables. I had the same thing happen to me yesterday using my car charger for the first time (that I've used on 10+ other devices without issue) and the phone shot up to 100% in a few minutes. Ever since I used that charger all my other chargers that were previously working fine (turbo, qi, etc.), are charging the phone too quickly as well. I hope someone can figure out a fix for this, or an update comes out soon. I just wiped my device and set it up again, I'll report back if it's fixed.

I had this issue, I killed the battery thinking it would fix the issue when It charged, It did not. I factory reset and that also did not fix the problem. phone would show as 100% charged even when really only 3% charged. I ended up getting a replacement from VZW store.
Update - replacement phone from VZW is doing the same thing, only charger that I have used is a TYLT qi compliant wireless charger. (shows 100% for 6hrs)
Also are you guys on system version 21.21.12 or did you take the update?

Same issue here. Started today. Had since release. Exclusively use Tylt Vu charger. Have latest update. On Dalvik.

Silvaire said:
Same issue here. Started today. Had since release. Exclusively use Tylt Vu charger. Have latest update. On Dalvik.
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Click to collapse
Mostly same here. Used the Tylt Vu exclusively, then used the Turbo charger once or twice. Phone was stuck at 100% for twelve hours yesterday, dropped to 93% after reboot. It appears confused as to what it should really be at. Seems that the Tylt Vu is the common thread here.

Fixed mine! after holding the power button for about 20 seconds the phone will shut off, I then charged the phone with the Turbo charger overnight which reclibrated the battery meter. This has not happened again since doing this.
Hope this helps!

XF1ber said:
Fixed mine! after holding the power button for about 20 seconds the phone will shut off, I then charged the phone with the Turbo charger overnight which reclibrated the battery meter. This has not happened again since doing this.
Hope this helps!
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This also solved the problem for me, thank you!! (I had also plugged into a usb3.0 port before this issue occured, hope they address this with a patch or some kind of fix).

I'm also having strange battery problems the past few days. The other day, randomly around 4pm I happened to notice my battery said 97%...just not possible since it had been off charger since 6am.. Yesterday, battery showed 35% and then died 2 mins later, powered off. Tried the power button for 20 and charged overnight, but on my qi charger I woke up to it only partially charged and not charging anymore. took off and put back on charging pad and it charged some more until morning. It seems the battery isn't calibrated and not showing the correct readings...anybody else? (oh, and it's a samsung charging pad)

sincerity said:
I'm also having strange battery problems the past few days. The other day, randomly around 4pm I happened to notice my battery said 97%...just not possible since it had been off charger since 6am.. Yesterday, battery showed 35% and then died 2 mins later, powered off. Tried the power button for 20 and charged overnight, but on my qi charger I woke up to it only partially charged and not charging anymore. took off and put back on charging pad and it charged some more until morning. It seems the battery isn't calibrated and not showing the correct readings...anybody else? (oh, and it's a samsung charging pad)
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Click to collapse
unplug it from everything, hold power button till it shuts off, it will then show an accurate % reading. Plug into the turbo charger that came with it and walk away for an hour. Should re-calibrate and get you back to normal (assuming the issue you're having is the same as ours). this worked for me. good luck!

rhcreed said:
unplug it from everything, hold power button till it shuts off, it will then show an accurate % reading. Plug into the turbo charger that came with it and walk away for an hour. Should re-calibrate and get you back to normal (assuming the issue you're having is the same as ours). this worked for me. good luck!
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Hey, when i power button until shuts off, I don't get a %....am I missing something? Thanks!

sincerity said:
Hey, when i power button until shuts off, I don't get a %....am I missing something? Thanks!
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Sorry, needs to be plugged into turbo charger, I told you out of order, my bad.
plug into turbo charger, hold power till it cycles on it's own (you'll see the real %), leave plugged in and walk away for an hour.
Solved all of my problems, good luck!
(seems like this is caused by plugging into usb3.0 ports, and possibly some qi chargers. I use an lg qi charger overnight and have not had the issue. It happened to me when I plugged it into a usb3.0 port on a laptop).

great! this worked for me! thanks!

Well for me I've had this bug since day 1 and none of the fixes are permanent -- there's a bug in the software on Moto's side that needs to be dealt with. I posted a thread on Moto's support forum in hopes of raising the profile of this issue cause it's a showstopper for people like me who rely 100% on Qi.
https://forums.motorola.com/posts/a029dc63a5

Silvaire said:
Well for me I've had this bug since day 1 and none of the fixes are permanent -- there's a bug in the software on Moto's side that needs to be dealt with. I posted a thread on Moto's support forum in hopes of raising the profile of this issue cause it's a showstopper for people like me who rely 100% on Qi.
https://forums.motorola.com/posts/a029dc63a5
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Hi all,
I've had this same issue and I'm not sure when this happened, but I certainly noticed it immediately after using Qi charger for the first time.
Can we confirm if anyone on this thread had this issue by using a wired charging device, or whether this issue is synonymous with Qi charging?

Wiggz said:
Hi all,
I've had this same issue and I'm not sure when this happened, but I certainly noticed it immediately after using Qi charger for the first time.
Can we confirm if anyone on this thread had this issue by using a wired charging device, or whether this issue is synonymous with Qi charging?
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Click to collapse
it happened to me after being plugged into a usb 3.0 port, I use a qi charger (LG) every night without issue.

Related

[Answered][Q] AHHHH! I used the wrong wall adapter now my Nook won't charge up!!!!!

I have a rooted Nook HD with cm11 using nightlies (I forget which one. I think it's 2/1/2014). So, I lost my Nook HD wall adapter and started using a different one. This one had the exact same output specs, except it had .7A instead of 1A. Then it started to not acknowledge that it was plugged in and charging. I usually leave it plugged in overnight, so I found an old Nook HD adapter (I had replaced it a few times) with loose hinges on the two prongs. It was at 95% at night, then at 12% the next morning. Later, I was out somewhere and it said the battery was at 1%. I didn't really think much of this because the green (100% charged) charger light was on whenever I plugged it in, and it has said it was at 1% before, and when I plugged it in it usually fixed it and it would display the correct battery percentage. Well, this time it didn't. I guess I had forgot about the incident the last night. I assumed it was at 100% and it would just run down normally until it died even though is said 1%, but then it died quickly. I plugged it in where I was, but I had to go so all I saw a green light on the charging light, but then I had to unplug it. When I plugged it in later at the house it showed green, orange, then turned off. I left it overnight, and plugged it in this morning and it still did the same thing. I left it that way. I just tried plugging it into the computer because I've heard that some devices use different hardware to charge via just USB, but no luck. I plugged it back into the wall. What should I do?
P.S. Before root, and when I first got it (used), I tried charging it when it was off, and it didn't charge. I never tried again. Is this normal, and could it have somehow contributed to the issue?
OK, I know that it had said I posted the above at 4:00pm. I didn't. Can someone please respond?
NMGxda said:
OK, I know that it had said I posted the above at 4:00pm. I didn't. Can someone please respond?
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Not sure what to think about this and guess no one else as well.
I assume with providing less power the electronics can compensate. Obviously, brown outs (for instance) are bad over a period of time but not as quickly as this.
More power is probably much worse.
Just don't think the charger broke the device. If you find the bn wall plug and it still didn't charge then it physically broke probably coincidence or not.
Addition: Assuming you use a smart phone why not use that wall plug? That's all I use. The bn plug is in the box.
Got a new cord and it works! It was on sale for 50% off as well. Guess I broke the cord by usinng the wrong adapter. Anyway the specs are actually something like 5.1V 2A, and the one I used was 5V .7A. Ouch. Thanks anyways!

Q: Battery Stats Problem / Percentage Jumps Erratically

Have been loving my Turbo, but yesterday my battery went haywire.
Took my phone off my TYLT Qi charger in the morning, and after 3 hours the phone still listed the battery at 100%. That's with about 40 minutes of screen time.
Turned the phone off and charged it until it was back to 100. After that, the rest of the day was without issue.
Went to bed, put Turbo back on Qi charger, used it in the morning for about 15 minutes and battery was at 77%. Put back on charger, went to 100% in minutes, took it off and within 30 minutes I was back in the 70`s.
Without root I can't calibrate the battery so I'm open to suggestions. Used the same Qi charger on my Droid Maxx without issue.
Scratching my head...
I had some erratic percentage activity just this morning. I also use a TYLT Qi charger. It sat on the charger all night, but when I pulled it off this morning it said 93%. I put it back on the charger and it started jumping back and forth between 93% and 100%. It kept switching between charging and not charging as it was sitting there. I don't think the TYLT charger is to blame, because it always functioned perfectly with my S4. There's definitely something screwy with Qi charging and the turbo.
This started happening to me yesterday. I think the issue started while connected to my car charger. I've used Qi charging most nights and the Turbo charger a few times without issue. My battery died while I was out, I plugged it into my car and the % jumped from 0-20% in about 30 seconds, it then continued to show it charging to 100% after a few minutes. Needless to say, the phone died about 10 minutes later (as it was incorrectly reporting a charge), and ever since then I've been trying to fix this issue. It appears all of my chargers are now charging the phone "too fast", which in turn doesn't let it fully charge and it dies quickly. It's improved so far today, and I've gone so far as to reset my phone to see if the issue persists. I'll report back with my findings.
My issue seems to be more in line with another thread, it might help you out as well: http://forum.xda-developers.com/droid-turbo/help/wrong-charger-battery-jumped-to-100-t2926010
Contacted Moto for support. After being told I need to manage my battery use and screen brightness (which I think we're all capable of doing) the last resort given was to do a factory reset. I tried to clear the cache in recovery but the phone shut down with a dead battery, I plugged it in, and supposedly it charged to 100% in less than 5 minutes! And that's without the Turbo Charger (heavy sarcasm).
I'll try the reset later, if that doesn't work I'm sending it back. Seems to be a common issue that others are having...
I've been experiencing the erratic readings as well. First, yesterday it stayed at 100% for ~4 hours. Then, after soft reset, dropped to 95% for a few hours. Another soft reset AND wiping cache, went to 89% and appeared to drain "properly". However, when it hit ~15%, it died; I hadn't charged it since the first stuck 100% reading. Immediately upon plugging it into the Turbo charger, it read 100% with current draw/supply at 0mA. I was running ART runtime, so I just switched back to Dalvick. It still reads 100%, but I'm seeing a current supply of >2.4A as if it were charging.
Backing up everything now, going to try a hard reset, and pray it takes. I'm not optimistic. This sucks not having root to figure out what's going on or at least being able to force battery calibration. I'll report back once I'm done...
Update: I reset the phone through recovery, am on Dalvik, and everything appears to be functioning properly. Phone has been charging and discharging as expected. I just tried an app called Advanced Battery Calibrator in an attempt to reset the battery file, so we'll see how that goes.
Sent from my Surface Pro 3 using Tapatalk
Same problem here. I use a Tylt exclusively to charge phone and tonight my phone died when it showed 100% charge. Turbo charged it for 10 seconds and then it showed 100%. Turned it back on and it died again a few minutes later. Never did this before and I've had the phone since it was released.
same problem here. and yes, I too use TYLT qi charger (seems to be common among the others experiencing this issue) and occasionally the turbo charger..
edit, will try this and report: http://forum.xda-developers.com/showpost.php?p=56862617&postcount=11
Following up, that tip above did seem to correct my battery back to normal (thus far). I drained the battery and then left it on the turbo charger for a few extra hours before turning the phone back on. I did this procedure twice. I have not yet resumed using the tylt qi charger, but ill report back once i know for sure my battery stats are correct, and then try resuming to use my tylt chargers (which are my normal daily chargers at home and the office).
basic2122 said:
This started happening to me yesterday. I think the issue started while connected to my car charger. I've used Qi charging most nights and the Turbo charger a few times without issue. My battery died while I was out, I plugged it into my car and the % jumped from 0-20% in about 30 seconds, it then continued to show it charging to 100% after a few minutes. Needless to say, the phone died about 10 minutes later (as it was incorrectly reporting a charge), and ever since then I've been trying to fix this issue. It appears all of my chargers are now charging the phone "too fast", which in turn doesn't let it fully charge and it dies quickly. It's improved so far today, and I've gone so far as to reset my phone to see if the issue persists. I'll report back with my findings.
My issue seems to be more in line with another thread, it might help you out as well: http://forum.xda-developers.com/droid-turbo/help/wrong-charger-battery-jumped-to-100-t2926010
Click to expand...
Click to collapse
this also solved the problem for me, thank you!!
I use the Tylt charger for overnight charging and had a similar problem yesterday. I noticed that the battery seemed to be discharging at the rate of 10-12% per hour with very light use. By the 7 hour mark off of the charger I was at 2% and the phone shut down a few minutes later. I plugged it in to the turbo charger and I was back to 100% in about 3 minutes. Obviously, the phone died a few minutes later once again. I was planning a trip to the Verizon store to exchange what I thought was a faulty phone, when I found the solution that seemed to work for other people.
1. Plug in turbo charger
2. Press and hold the power key until the phone restarts and shows the correct battery percentage
3. Leave phone on turbo charger and allow it to charge normally
4. Stop using Qi until there's a fix (if they even know about it)
I hope someone's looking into this as I really like my Tylt. I used it for a year with my Maxx with no issues whatsoever.
Canefan said:
I use the Tylt charger for overnight charging and had a similar problem yesterday. I noticed that the battery seemed to be discharging at the rate of 10-12% per hour with very light use. By the 7 hour mark off of the charger I was at 2% and the phone shut down a few minutes later. I plugged it in to the turbo charger and I was back to 100% in about 3 minutes. Obviously, the phone died a few minutes later once again. I was planning a trip to the Verizon store to exchange what I thought was a faulty phone, when I found the solution that seemed to work for other people.
1. Plug in turbo charger
2. Press and hold the power key until the phone restarts and shows the correct battery percentage
3. Leave phone on turbo charger and allow it to charge normally
4. Stop using Qi until there's a fix (if they even know about it)
I hope someone's looking into this as I really like my Tylt. I used it for a year with my Maxx with no issues whatsoever.
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Click to collapse
From what I've read, the wireless chargers may not be the main issue, have you plugged the phone into a usb3.0 port recently? that seems to be the beginnings of troubles for people. I use a qi charger every night and don't have this problem unless I plug into a laptop for some reason.
Glad you're fixed!
Well I thought the Qi charger was the issue so I cleared the cache and Turbo charged all night... So this afternoon I was at 70% when I took a picture and soil of a sudden... Dead.
So there goes that theory!!! My XT1254 was fine for months. This all started last weekend. No new apps. No explainable reason. Just that Moto is fail.
This is ridiculous. Why is there no fix? Ready to sell this pos and say goodbye to Failorola.

Sometimes won't charge if plugged in

I've had my N6 for about two weeks now, and lately I've noticed it doesnt charge once I plug it in, I'll go to sleep and a few hours later its still at the same percentage, I check the battery stats page and it shows "Not Charging" I unplug it for a few seconds and the Charging icon sticks as like the phone thinks its still "charging". Another issue I've noticed just now today, it says itll take 4 hours to charge from 56%! Only way for me to fix these issues it is to restart the phone and itll work, mind you this issue only happens sometimes. Although I will say I plugged my LG G2 into the Turbo Charger, so IDK if that affects the charger in any way?
Does anyone else experience this? If this is something no one has I'm planning to swap the device out for another one.
Running SinLess ROM v1.0.3
what charger are you using for your n6? and where are you plugging into? wall or usb?
simms22 said:
what charger are you using for your n6? and where are you plugging into? wall or usb?
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Sorry forgot to mention, I do use the Turbo Charger provided with the phone
XERO_Racer said:
Sorry forgot to mention, I do use the Turbo Charger provided with the phone
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This may seem obvious but try a different cable. I had a cable that, when plugged in, my phone would say is charging but doesn't actually charge.
I've had my nexus 6 for a couple weeks now and the first time this happened I was using a wireless charge so I thought I didn't have it placed on the mat right. But it happened again last night whilst plugged into an AC charger. The AC charger is an LG charger from a previous Nexus. When I look at the battery graph it just flat lines for the whole time it was plugged in.
fictionoid said:
This may seem obvious but try a different cable. I had a cable that, when plugged in, my phone would say is charging but doesn't actually charge.
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My turbo charger is doing the same thing the OP said. We have 2 6's and it also happened to my wife's the other day too. I thought it might have initially been a cable too so I changed that out and it happened to the second charging cable last night as well.
Just experienced this
I use the turbo charger also and just experienced this. I was at 25 % after playing injustice (which just murders this battery) and plugged in the USB and I looked back 5 minutes later at I was at 22 %. So I killed Injustice and waited about 5 minutes more and I was at 19%. I had to reboot to get charging and after 5 minutes of charging I was at 29% so it is weird stuff.
I've been noticing this as well, but my charger is an aftermarket charger by Tenergy (Amazon link), and I'm using an aftermarket cable. Missed my alarm this morning because the phone must have not actually been charging, even though the N6 always shows that it is charging. I haven't tested it thoroughly with the stock charger as I keep that next to my workstation, but it seems that others are having this issue even with the included charger. Frustrating, to say the least.
Same thing with my N6 on 5.1. I would say that 20% of the time i plug in it shows charging but doesn't charge, just maintains the battery at whatever percentage it was when i plugged it in.
I don't have to restart but rather just unplug and re plug in the charger, then monitor for a couple of minutes to make sure the battery is going up and if so it will charge normally.
I also have tried a few different chargers including the quick charger that came with the phone. same result.
the same. here
I have the same issue while charging n6 with Motorola terboxharger ... But it takes 3 h while charging with any other chargers .....any updates !!!
meto882006 said:
I have the same issue while charging n6 with Motorola terboxharger ... But it takes 3 h while charging with any other chargers .....any updates !!!
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Wow, same here.... only just started to notice it. Using turbo charger as well...however upon using a normal charger, it seems to always charge. it it something with the turbo charger?
Yea it seems to be turbo charger problem , but how come I bought it just one month ago !!
I started noticing the same issue recently. I'd say it started after upgrading to 5.1. I'm using the stock turbo charger. I found a workaround that, so far, fixes it for me (3 nights in a row at least).
After plugging in the phone, I notice the battery icon shows it is charging. If I actually go into the battery settings though, it says it is NOT charging. If I unplug the charging cable and plug it back in while still in the battery settings page (you know, with the usage graph), then it starts charging just fine up until I get a full charge. As long as I do this each time, I seem to get a full charge. Annoying, yes. But not as annoying as waking up to à phone that never charged.
Sometimes it won't charge when it's not plugged in either
For my N6 to charge, I need to push the TC USB cable a little downwards for my phone to charge. Sometimes, it doesn't even charge at all. I'm considering to RMA this, if I can do it here in Norway.
my nexus 6 has different behaviours, if I charge it when it is turned on sometimes it stops the charging and I need to disconnect and reconnect the cable and charging starts again, so i need to be careful because i can't be sure that my phone will charge completely if i leave it alone. if I charge it when it is turned off sometimes it starts to restart continuously showing battery in the screen again and again, without charging. hopefully this happens sometimes, i dont really like this bug, i spent so much money for buying it and i dont want to control if my phone is charging or not when I plugged it, i just want to put in charging and coming bac when it is flly charged.
RMA it
I hope the first thing anybody does is check the charging port and make sure there's nothing in there. Take a strong, sharp toothpick and carefully dig anything out that shouldn't be there. Pocket fuzz etc...
I am having this same issue, my phone is brand new yesterday, running 5.0, I have these exact issues, seems to be only with the turbo charger because I use a slow charger for overnight next to my bed and the battery was full. But I can't seem to make the percentage actually go up with the turbo charger without restarting the phone first.
Any more info on this very annoying bug??
can't seem to figure it out
i have the same issue - my N6 is a couple of months old and it started on an overnight (not) charge. Now it's happening 1 in 2 charges so it's getting worse. I cleaned the connection, tried different cables, USB chargers and plugging into the laptop - no dice. It's going back to Google - annoying...

[Q] Charging Query on Stock 5.0.1

I have noticed that when the N6 is on charge, once it reaches 100% and left on charger, the battery starts discharging approx 1% every hour.
I only noticed this when my alarm was going off and when looked at battery usage it was saying 94% but nothing using it - installed GSAM and noticed that once fully charged it starts discharging even while on charge. If I remove charger and re-insert it starts charging again as normal.
Has anyone else noticed this issue. I have contacted Motorola to see what they say, but they are none the wiser and just think it may be a feature of the device/charger but not sure and said to test with another charger.
walkerx said:
I have noticed that when the N6 is on charge, once it reaches 100% and left on charger, the battery starts discharging approx 1% every hour.
I only noticed this when my alarm was going off and when looked at battery usage it was saying 94% but nothing using it - installed GSAM and noticed that once fully charged it starts discharging even while on charge. If I remove charger and re-insert it starts charging again as normal.
Has anyone else noticed this issue. I have contacted Motorola to see what they say, but they are none the wiser and just think it may be a feature of the device/charger but not sure and said to test with another charger.
Click to expand...
Click to collapse
Not sure, I don't use stock or the stock charger. I would have thought the stock charger trickle charged. I remember my HTC desire used to charge to 100%, discharge to 90 and then charge to 100% in a loop as it didn't trickle charge.
Make sure your using a cable that supports data as well. My stock 5.01 and stock charger/cable does trickle charge.
It's perfectly normal to see this in such devices, though if it were going any lower I'd investigate further.
Maintaining a constant flow to the battery would burn it out so the charge gets it to full and then cuts out, allowing a little discharging and cooling of the battery. Once it gets to certain point, it'll start to juice the battery again.
Sent from my Nexus 6
thanks for the replies - I've not seen it drop below 90%, but I know if remove the charger and plug back in, it will start charging as normal - another thing I have recently noticed is that when you do plug charger in, initially it switches between battery/charger a few times and then starts properly charging - I wonder if this is feature of the phone or lollipop causing this. - other than this phone seems to work fine and have had over 2 days on a full charge
Well got it to drop to 80% while plugged in and it didn't start charging again until pulled cable and put back in
what charger are you using? i leave my n6 on a charger for hours after it hits 100%, and it never ever drops. id even say that when it hits 100% it doesnt stop charging. it keeps charging, with a much less inflow of charge than normal, but its still charging. for about 30min before it stops charging. then it just stays at 100%. sometimes i have it plugged in for 8-10 hours after, never once did it go to 99%. this is while using stock, and custom roms.
walkerx said:
I have noticed that when the N6 is on charge, once it reaches 100% and left on charger, the battery starts discharging approx 1% every hour.
I only noticed this when my alarm was going off and when looked at battery usage it was saying 94% but nothing using it - installed GSAM and noticed that once fully charged it starts discharging even while on charge. If I remove charger and re-insert it starts charging again as normal.
Has anyone else noticed this issue. I have contacted Motorola to see what they say, but they are none the wiser and just think it may be a feature of the device/charger but not sure and said to test with another charger.
Click to expand...
Click to collapse
The new gen chargers actually cut the power when the battery Actually hits 99% and show it as 100% and stop it charging. But when the 100% drop to 99% (which is not actually visible), it automatically starts charging. But discharging the battery more than 1% is not actually a Normal thing, I should say. I also do charge over-night, never evidenced such thing. I'll suggest you to try with different turbo charger if you have one.
I'm using the stock charger got with the phone. I did contact Motorola over this and they were useless. I know charger works as charges to 100%. But it then just stops.
I have performed a factory reset to see how it goes tonight.
If still no good will speak with CPW and see what they say as don't fancy having to send off based on some of the forum posts
I have no issues with my N4 which has been connected to a power source for days and still shows 100%
I have also noticed that on the N6 when powered off and charge it doesn't show that it is charging
taken it into CPW and they have sent it off for repair - been told 16 days - at least with apple it's near enough same day, shame can't do same with android phones
I had called Motorola uk support and was promised email confirmation of call and also call back this morning regarding the phone and have had neither
back to my Nexus 4 for time being, just hope my Nexus 6 don't come back with any scratches, etc
I use a Qi charger, and notice this exact thing. Charge until it claims to be full, then stop altogether. So I set it on the pad when I go to bed, and wake up to it not charging and being down to around 95%. I was thinking that it was a characteristic of Qi, but when we got another (identical) Qi pad for the wife's Hammerhead, it "appears" to remain in charging mode indefinitely. Our Qi pads have a blinking white light when they are "charging".
what happens if you just plug the charger directly to the phone so not using the wireless Qi charger, do you get the same fault
doitright said:
I use a Qi charger, and notice this exact thing. Charge until it claims to be full, then stop altogether. So I set it on the pad when I go to bed, and wake up to it not charging and being down to around 95%. I was thinking that it was a characteristic of Qi, but when we got another (identical) Qi pad for the wife's Hammerhead, it "appears" to remain in charging mode indefinitely. Our Qi pads have a blinking white light when they are "charging".
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Hammerhead does act differently to the shamu. I have both and used them both on the same qi.
Hammerhead trickle charges. Charging icon remains until picked up off charger.
Shamu stops at 100%, charging icon disappears. However, when I remove my Shamu, its always 100% or 99%.. Its never lower.
walkerx said:
what happens if you just plug the charger directly to the phone so not using the wireless Qi charger, do you get the same fault
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Good question. But judging by the rest of this thread, I suspect that it will behave the same with a wire as with the Qi. I don't ever actually use the wire to charge, since the ballistic maxx case makes access to the USB plug inconvenient.
---------- Post added at 01:58 AM ---------- Previous post was at 01:51 AM ----------
rootSU said:
Hammerhead does act differently to the shamu. I have both and used them both on the same qi.
Hammerhead trickle charges. Charging icon remains until picked up off charger.
Shamu stops at 100%, charging icon disappears. However, when I remove my Shamu, its always 100% or 99%.. Its never lower.
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I wonder if that could be a coincidence....? I.e., either you aren't leaving it on long enough for the percent to drop lower than that, or leaving it on long enough that it initiates a top-up just before you disconnect it.
Ok, so looking at the DT for the device....
https://android.googlesource.com/ke...ot/dts/apq8084-shamu/apq8084-moto-common.dtsi
Look at lines ranging from 823 to 854 for the smb1357 block.
Note low-voltage-uv = 2750000, max-voltage-uv = 4350000
In mv, that would be 2750 and 4350 respectively. That makes for a range of 1600 mV.
The recharge-thresh-mv = 200
Assuming a *relatively* linear voltage/percentage curve, 200/1600 * 100 = 12.5%. It won't be quite that linear, but this is adequate to give a rough idea of the charge cycle breadth in percentage points.
recharge-thresh-mv accepts values of 50, 100, 200, or 300. The smaller the value is, the tighter the recharge threshold becomes. At 50, we would be looking at roughly 3%.
So my conclusion: working as intended.
There is another aspect that becomes involved when using Qi, which is the bq51021. This one has a parameter "resume-vbatt-mv" set to a value of 4270 mV. That is 80 mV below full, or roughly 5%. Judging by only the name of the parameter, it sounds like it sets a Qi charge cycle breadth of 5%, but I don't understand the relationship between the bq51021 and the smb1357. I suspect that the two have to agree for Qi charging to work.
doitright said:
I wonder if that could be a coincidence....? I.e., either you aren't leaving it on long enough for the percent to drop lower than that, or leaving it on long enough that it initiates a top-up just before you disconnect it.
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I don't think so. I put it on the charger at pretty much the same time and take it off at pretty much the same time but starting from different % remaining every day... If it did drop to 90%, i would have caught it at least once by now.
update: whatever you do if you are uk customer and purchased via CPW do not take it back to them - i found out today that they are not accredited repairers and they should have advised me it needed to go to Motorola - now trying to find out what is happening with my phone and when to get it back
I'm still trying to understand how my Nexus 6 works with Qi charging, and the results are a bit inconsistent.
I'm using an LG WCD-100 stand and a BlackBerry Blade charger, both of which are reported to work well with the Nexus 6 (in portrait).
I've had my Nexus 6 on the dock on my desk in work this week, and have been keeping an eye on it. I have the screen on all the time (so I can keep an eye on incoming personal emails). Most of the time the N6 charges to 100%. It then stops charging until it get to about 98%, at which time it starts charging again. So far so good. HOWEVER, on a few occasions it did not start to recharge (even with the battery down to the 70's), and I had to remove it from the charger for a few moments and then put it back before it would start charging again.
I'll try again next week (I'm only desk-bound Tue/Wed/Thu) with a different Qi charger, just in case there's a problem with the one I'm using (though I doubt it).
In the meantime, has anybody seen similar behaviour - or is it time to talk to Motorola UK Support?
the charging issue with it not starting again is the same as what i'm having on wired connection - if you install something like gsam battery monitor you can see that it is discharging while actually charging
I also have the LG WCD-100 (from when I had the LG G3) but not actually using it as I think first time tried you have to get it in the correct area for it to charge
I had problems with my Nokia charger. Because this phone is big and the back of the Nokia was less than half way up the back of the phone, the weight of the too of the phone pushed the bottom of the phone away from the charger.. Imagine the phone as a see saw and the top of the back of the charger as the pivot point. Also the unflat back didn't help

Fast charging

Is there a set of rules that it follows before fast charging works? I'm not sure if it's that or my phone or charger is bad..
Seem like I can only get it working 30% of the time. I would have to unplug and plug in multiple times before the notification pops up saying fast charging.
I tried multi USB cables and pushed it all the way in the charger.
I haven't managed to look at kernel source yet (not yet released), but maybe charge type is not only dependant on charging source type, but current battery level. ie top off charging. Just guessing for the moment............
I have the same issue. The quick charging notification never pops up the first time. If I unplug the cable and plug it back in, then it's fine. I'm using the wall plug and cable provided by Samsung.
Sent from my SM-N920T
Don't know. I've only charged my phone 2x, but fast charging popped up both times.
crawldit said:
I have the same issue. The quick charging notification never pops up the first time. If I unplug the cable and plug it back in, then it's fine. I'm using the wall plug and cable provided by Samsung.
Sent from my SM-N920T
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I take it you got the sprint note 5? I just went and exchanged for a new one. Its giving me the same problem
sheryip said:
I take it you got the sprint note 5? I just went and exchanged for a new one. Its giving me the same problem
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Actually no, I bought the T-Mobile version. I doubt it matters but it's the 64gb model. It sucks that you exchanged yours and have the same issue.
Sent from my SM-N920T
I picked up the AT&T model yesterday. Plugged into my car charger, 2amp, works fine. Got home and plugged in before bed with samsung supplied charger, showed fast charging. Passed out and woke up to 40% battery this morning. Turns out it will connect fast charge (ONLY if i use the supplied brick AND cable), but cuts out after about 5 mins! If i use the 9v brick with a random cable, it will just say cable charging, but seems to be decently speedy and won't stop charging. Seeing how crawldit replaced his and has the same issue leads me to think Samsung really was hoping people would get the wireless pad. Hopefully its a minor software update/patch needed. Phone is a freakin winner on all other aspects. Battery life appears to be better than the note 4 even with a slightly lower mah.
Definitely a software issue IMHO, from the sound of it. Also, on my VZW 32gig I do not have this issue. Every time I plug it in (to the supplied charger) it fast-charged. Cant say if it gives the message every time though, but I know it fast-charges because its never on that charger more than 15-30 minutes and the charge jumps massively. But even on a normal charger it still charges fairly quickly.
Well... turns out my brick was bad, used the one from my Note 4 with the new note 5 cable and it works like a charm. I'd recommend checking out a new brick.
Glad you got it figured out. Mine works fine now as well. I don't know if everything was overly stiff from being brand new, but after a day or two the fast charge pops up the first time every time now.
Sent from my SM-N920T

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