Fast charging - Galaxy Note5 Q&A, Help & Troubleshooting

Is there a set of rules that it follows before fast charging works? I'm not sure if it's that or my phone or charger is bad..
Seem like I can only get it working 30% of the time. I would have to unplug and plug in multiple times before the notification pops up saying fast charging.
I tried multi USB cables and pushed it all the way in the charger.

I haven't managed to look at kernel source yet (not yet released), but maybe charge type is not only dependant on charging source type, but current battery level. ie top off charging. Just guessing for the moment............

I have the same issue. The quick charging notification never pops up the first time. If I unplug the cable and plug it back in, then it's fine. I'm using the wall plug and cable provided by Samsung.
Sent from my SM-N920T

Don't know. I've only charged my phone 2x, but fast charging popped up both times.

crawldit said:
I have the same issue. The quick charging notification never pops up the first time. If I unplug the cable and plug it back in, then it's fine. I'm using the wall plug and cable provided by Samsung.
Sent from my SM-N920T
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I take it you got the sprint note 5? I just went and exchanged for a new one. Its giving me the same problem

sheryip said:
I take it you got the sprint note 5? I just went and exchanged for a new one. Its giving me the same problem
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Actually no, I bought the T-Mobile version. I doubt it matters but it's the 64gb model. It sucks that you exchanged yours and have the same issue.
Sent from my SM-N920T

I picked up the AT&T model yesterday. Plugged into my car charger, 2amp, works fine. Got home and plugged in before bed with samsung supplied charger, showed fast charging. Passed out and woke up to 40% battery this morning. Turns out it will connect fast charge (ONLY if i use the supplied brick AND cable), but cuts out after about 5 mins! If i use the 9v brick with a random cable, it will just say cable charging, but seems to be decently speedy and won't stop charging. Seeing how crawldit replaced his and has the same issue leads me to think Samsung really was hoping people would get the wireless pad. Hopefully its a minor software update/patch needed. Phone is a freakin winner on all other aspects. Battery life appears to be better than the note 4 even with a slightly lower mah.

Definitely a software issue IMHO, from the sound of it. Also, on my VZW 32gig I do not have this issue. Every time I plug it in (to the supplied charger) it fast-charged. Cant say if it gives the message every time though, but I know it fast-charges because its never on that charger more than 15-30 minutes and the charge jumps massively. But even on a normal charger it still charges fairly quickly.

Well... turns out my brick was bad, used the one from my Note 4 with the new note 5 cable and it works like a charm. I'd recommend checking out a new brick.

Glad you got it figured out. Mine works fine now as well. I don't know if everything was overly stiff from being brand new, but after a day or two the fast charge pops up the first time every time now.
Sent from my SM-N920T

Related

Veryyy slow charging

Went to a music festival over the weekend and used a portable charger to charge my phone, this is the last time I remember my phone fully charging. Once it died and I got back home, my phone would occasionally say USB connected and not charge until it said USB disconnected. Now it doesn't say that anymore but it charges ridiculously slow...
-Overnight charging I got 40%
-Left my phone for 3 hours and got 11%
-Use my phone while it's plugging into the charger and the battery still lowers rather than charging.
I've tried putting it in Ultra power saving mode and charging it while it's off but there is no big difference, I'm mad cause this cable is supposed to be charging it super fast.. Writing this post while my phone is plugged in I've already lost 2%
Nothing is wrong with my cord or the plug I am using, it's all the same stuff I have been using before. Could there be a problem with the port or something? Helppp
My phone is also in great condition always had a case, and just got it this past April
*also my phone is rooted so I don't think I can use the warranty
viewsonic11 said:
Nothing is wrong with my cord or the plug I am using, it's all the same stuff I have been using before. Could there be a problem with the port or something? Helppp
*also my phone is rooted so I don't think I can use the warranty
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Click to collapse
Are you sure? Cords die easily. Can you confirm how many amps the cord and the plug are allowing to be pulled? I've seen different phones pull different amps from different cords and plugs.
You can un-root and get back to a clean phone if you want to take it back.
AnarchoXen said:
Are you sure? Cords die easily. Can you confirm how many amps the cord and the plug are allowing to be pulled? I've seen different phones pull different amps from different cords and plugs.
You can un-root and get back to a clean phone if you want to take it back.
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How can I confirm the amps? And all I know is I've never had a problem with the chord before and I've even tried regular microusb cables that do the same thing
viewsonic11 said:
Went to a music festival over the weekend and used a portable charger to charge my phone, this is the last time I remember my phone fully charging. Once it died and I got back home, my phone would occasionally say USB connected and not charge until it said USB disconnected. Now it doesn't say that anymore but it charges ridiculously slow...
-Overnight charging I got 40%
-Left my phone for 3 hours and got 11%
-Use my phone while it's plugging into the charger and the battery still lowers rather than charging.
I've tried putting it in Ultra power saving mode and charging it while it's off but there is no big difference, I'm mad cause this cable is supposed to be charging it super fast.. Writing this post while my phone is plugged in I've already lost 2%
Nothing is wrong with my cord or the plug I am using, it's all the same stuff I have been using before. Could there be a problem with the port or something? Helppp
My phone is also in great condition always had a case, and just got it this past April
*also my phone is rooted so I don't think I can use the warranty
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Click to collapse
*#0228# this will show ur battery stats. Post that info. Also the is a option to reset your fuel gauge stats but I do believe you need to be fully charged for this.
The Gods Approve This Post, From The Ghost Of Sparta's S5 active.
viewsonic11 said:
How can I confirm the amps? And all I know is I've never had a problem with the chord before and I've even tried regular microusb cables that do the same thing
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If you have tried other cables and get the same result, you may have a problem. However I have seen cords got from .44a to over 1.2a from two different phones though.
I use these to test: AboveTEK® USB Power Meter Voltage Tester Current Monitor
viewsonic11 said:
How can I confirm the amps? And all I know is I've never had a problem with the chord before and I've even tried regular microusb cables that do the same thing
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Click to collapse
check the power brick your using, if its the Samsung one that came with the phone it should be like 2 amps if I remember. id suggest using another power brick to test. also if you have a usb 3 super speed port on a pc or laptop sometimes you can use device manager in windows (start menu, right click computer, manage, in the window that opens click device manager, expand the universal serial bus controllers heading, check though any devices that say hub and go to their power tab) to see how many amps something is pulling from a pc usb. the other option is that you might have a defective battery but I don't know for sure. these are just some ideas that may or may not work for you.
viewsonic11 said:
Went to a music festival over the weekend and used a portable charger to charge my phone, this is the last time I remember my phone fully charging. Once it died and I got back home, my phone would occasionally say USB connected and not charge until it said USB disconnected. Now it doesn't say that anymore but it charges ridiculously slow...
-Overnight charging I got 40%
-Left my phone for 3 hours and got 11%
-Use my phone while it's plugging into the charger and the battery still lowers rather than charging.
I've tried putting it in Ultra power saving mode and charging it while it's off but there is no big difference, I'm mad cause this cable is supposed to be charging it super fast.. Writing this post while my phone is plugged in I've already lost 2%
Nothing is wrong with my cord or the plug I am using, it's all the same stuff I have been using before. Could there be a problem with the port or something? Helppp
My phone is also in great condition always had a case, and just got it this past April
*also my phone is rooted so I don't think I can use the warranty
Click to expand...
Click to collapse
Sounds like the portable charger might have been able to adjust amperage or voltage. If that's the case the portable charger could have damaged your battery if it was wrong amp and too high of amps. I have a portable charger that even changes voltage that could ruin a device too if not on 5 volts.
Sent from my SAMSUNG-SM-G900A using XDA Free mobile app
It sounds like it could be a battery problem. More likely, it could be a problem with the software. I would back everything up and flash another ROM or bring it back to full stock.
Option 1:
Install this app https://play.google.com/store/apps/details?id=ccc71.bmw
It will tell you batter voltage and charging current.
Options 2:
Charge with phone powered off.
Thank you everyone for the replies, my phones been getting worse to the point where it sometimes wont charge.
I think what im going to do is flash back to stock and bring it in to samsung or something , but also i heard a rumor that towelroot doesnt void the knox warranty? if this is true i may just bring it in as is...only becuase when i connect my phone my laptop wont read it anymore either, i havent tried if odin will but im assuming it would, i just dont want my phone to end up bricking because of the bad connection
This sounds like an old problem with Samsung phones, including the Galaxy S series. My original Galaxy S did this, my S3 did this, my sister's S3 did this. On those phones it was the charging port that caused the problem. My sister had her port replaced and her phone is working fine again.
Although I don't know for sure if that's your problem, that would be my first guess.
Sent from my SAMSUNG-SM-G900A using XDA Premium 4 mobile app
Opie Knievel said:
This sounds like an old problem with Samsung phones, including the Galaxy S series. My original Galaxy S did this, my S3 did this, my sister's S3 did this. On those phones it was the charging port that caused the problem. My sister had her port replaced and her phone is working fine again.
Although I don't know for sure if that's your problem, that would be my first guess.
Sent from my SAMSUNG-SM-G900A using XDA Premium 4 mobile app
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Yeah I'm pretty sure it has to do with the charging port, my battery is fine and so are my cables, and it randomly keeps saying USB connected/disconnected and won't change when it's "connected"
Sent from my SAMSUNG-SM-G900A using XDA Free mobile app

[Q] Used wrong charger, battery jumped to 100%

I wanted to quickly transfer something from my laptop to my new Droid Turbo, so I quickly grabbed a USB cable thinking it was my Droid Turbo's cable. I had accidentally grabbed my 2012 Asus Nexus 7 cable instead. I plugged it into a USB 3.0 port on my laptop and after transferring some things for two minutes I noticed my battery was at 100%. I thought this was strange as my battery had only a few minutes ago been 87%. That's when I realized I was using the Asus cable.
Should I be concerned? I usually almost religiously never mix chargers.
Edit: I have just discovered that the cable is damaged and partially pulling out from the USB end.. could this have anything to do with it?
I had the same issue, connected my phone to a USB 3.0 port to backup some date and was shocked at how fast it supposedly charged up to 100%. I used a 3 y/o cable from an old Galaxy S3.
USB 3.0 has nearly double the power output of USB 2.0. So that could have something to do with it. Using a different cable or slightly torn one won't make a difference. The battery percentages also aren't the most accurate all the time. Your battery should be fine.
Sent from my XT1254 using XDA Free mobile app
A USB 3 cable going to a standard USB 2 micro port? No voltage difference.
---------- Post added at 11:07 PM ---------- Previous post was at 11:06 PM ----------
When using a standard USB cable the port does not matter.
I do think the calibration of the battery is off. I've had it go from 93 percent to fully charged on my qi charger just a minute ago, and yesterday twice, once on the turbo charger and an usb port on my laptop. I fully drained the battery the first day, Friday, and I think either it's still learning or the calibration is off. It seems to show it draining quickly the first sixty percent, then really slow down the last forty. Now I don't like letting the battery drain too low, decreases the battery life and capacity, hopefully it learns or next update clears this up.
This also happened to me on a usb3 port, but with the original cable. I jumped from 88% to 100% in about 5 seconds. This can't be right. Has to be a bug.
I don't think this is related to faulty chargers/cables. I had the same thing happen to me yesterday using my car charger for the first time (that I've used on 10+ other devices without issue) and the phone shot up to 100% in a few minutes. Ever since I used that charger all my other chargers that were previously working fine (turbo, qi, etc.), are charging the phone too quickly as well. I hope someone can figure out a fix for this, or an update comes out soon. I just wiped my device and set it up again, I'll report back if it's fixed.
I had this issue, I killed the battery thinking it would fix the issue when It charged, It did not. I factory reset and that also did not fix the problem. phone would show as 100% charged even when really only 3% charged. I ended up getting a replacement from VZW store.
Update - replacement phone from VZW is doing the same thing, only charger that I have used is a TYLT qi compliant wireless charger. (shows 100% for 6hrs)
Also are you guys on system version 21.21.12 or did you take the update?
Same issue here. Started today. Had since release. Exclusively use Tylt Vu charger. Have latest update. On Dalvik.
Silvaire said:
Same issue here. Started today. Had since release. Exclusively use Tylt Vu charger. Have latest update. On Dalvik.
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Click to collapse
Mostly same here. Used the Tylt Vu exclusively, then used the Turbo charger once or twice. Phone was stuck at 100% for twelve hours yesterday, dropped to 93% after reboot. It appears confused as to what it should really be at. Seems that the Tylt Vu is the common thread here.
Fixed mine! after holding the power button for about 20 seconds the phone will shut off, I then charged the phone with the Turbo charger overnight which reclibrated the battery meter. This has not happened again since doing this.
Hope this helps!
XF1ber said:
Fixed mine! after holding the power button for about 20 seconds the phone will shut off, I then charged the phone with the Turbo charger overnight which reclibrated the battery meter. This has not happened again since doing this.
Hope this helps!
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This also solved the problem for me, thank you!! (I had also plugged into a usb3.0 port before this issue occured, hope they address this with a patch or some kind of fix).
I'm also having strange battery problems the past few days. The other day, randomly around 4pm I happened to notice my battery said 97%...just not possible since it had been off charger since 6am.. Yesterday, battery showed 35% and then died 2 mins later, powered off. Tried the power button for 20 and charged overnight, but on my qi charger I woke up to it only partially charged and not charging anymore. took off and put back on charging pad and it charged some more until morning. It seems the battery isn't calibrated and not showing the correct readings...anybody else? (oh, and it's a samsung charging pad)
sincerity said:
I'm also having strange battery problems the past few days. The other day, randomly around 4pm I happened to notice my battery said 97%...just not possible since it had been off charger since 6am.. Yesterday, battery showed 35% and then died 2 mins later, powered off. Tried the power button for 20 and charged overnight, but on my qi charger I woke up to it only partially charged and not charging anymore. took off and put back on charging pad and it charged some more until morning. It seems the battery isn't calibrated and not showing the correct readings...anybody else? (oh, and it's a samsung charging pad)
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Click to collapse
unplug it from everything, hold power button till it shuts off, it will then show an accurate % reading. Plug into the turbo charger that came with it and walk away for an hour. Should re-calibrate and get you back to normal (assuming the issue you're having is the same as ours). this worked for me. good luck!
rhcreed said:
unplug it from everything, hold power button till it shuts off, it will then show an accurate % reading. Plug into the turbo charger that came with it and walk away for an hour. Should re-calibrate and get you back to normal (assuming the issue you're having is the same as ours). this worked for me. good luck!
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Hey, when i power button until shuts off, I don't get a %....am I missing something? Thanks!
sincerity said:
Hey, when i power button until shuts off, I don't get a %....am I missing something? Thanks!
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Sorry, needs to be plugged into turbo charger, I told you out of order, my bad.
plug into turbo charger, hold power till it cycles on it's own (you'll see the real %), leave plugged in and walk away for an hour.
Solved all of my problems, good luck!
(seems like this is caused by plugging into usb3.0 ports, and possibly some qi chargers. I use an lg qi charger overnight and have not had the issue. It happened to me when I plugged it into a usb3.0 port on a laptop).
great! this worked for me! thanks!
Well for me I've had this bug since day 1 and none of the fixes are permanent -- there's a bug in the software on Moto's side that needs to be dealt with. I posted a thread on Moto's support forum in hopes of raising the profile of this issue cause it's a showstopper for people like me who rely 100% on Qi.
https://forums.motorola.com/posts/a029dc63a5
Silvaire said:
Well for me I've had this bug since day 1 and none of the fixes are permanent -- there's a bug in the software on Moto's side that needs to be dealt with. I posted a thread on Moto's support forum in hopes of raising the profile of this issue cause it's a showstopper for people like me who rely 100% on Qi.
https://forums.motorola.com/posts/a029dc63a5
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Hi all,
I've had this same issue and I'm not sure when this happened, but I certainly noticed it immediately after using Qi charger for the first time.
Can we confirm if anyone on this thread had this issue by using a wired charging device, or whether this issue is synonymous with Qi charging?
Wiggz said:
Hi all,
I've had this same issue and I'm not sure when this happened, but I certainly noticed it immediately after using Qi charger for the first time.
Can we confirm if anyone on this thread had this issue by using a wired charging device, or whether this issue is synonymous with Qi charging?
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Click to collapse
it happened to me after being plugged into a usb 3.0 port, I use a qi charger (LG) every night without issue.

Sometimes won't charge if plugged in

I've had my N6 for about two weeks now, and lately I've noticed it doesnt charge once I plug it in, I'll go to sleep and a few hours later its still at the same percentage, I check the battery stats page and it shows "Not Charging" I unplug it for a few seconds and the Charging icon sticks as like the phone thinks its still "charging". Another issue I've noticed just now today, it says itll take 4 hours to charge from 56%! Only way for me to fix these issues it is to restart the phone and itll work, mind you this issue only happens sometimes. Although I will say I plugged my LG G2 into the Turbo Charger, so IDK if that affects the charger in any way?
Does anyone else experience this? If this is something no one has I'm planning to swap the device out for another one.
Running SinLess ROM v1.0.3
what charger are you using for your n6? and where are you plugging into? wall or usb?
simms22 said:
what charger are you using for your n6? and where are you plugging into? wall or usb?
Click to expand...
Click to collapse
Sorry forgot to mention, I do use the Turbo Charger provided with the phone
XERO_Racer said:
Sorry forgot to mention, I do use the Turbo Charger provided with the phone
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This may seem obvious but try a different cable. I had a cable that, when plugged in, my phone would say is charging but doesn't actually charge.
I've had my nexus 6 for a couple weeks now and the first time this happened I was using a wireless charge so I thought I didn't have it placed on the mat right. But it happened again last night whilst plugged into an AC charger. The AC charger is an LG charger from a previous Nexus. When I look at the battery graph it just flat lines for the whole time it was plugged in.
fictionoid said:
This may seem obvious but try a different cable. I had a cable that, when plugged in, my phone would say is charging but doesn't actually charge.
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Click to collapse
My turbo charger is doing the same thing the OP said. We have 2 6's and it also happened to my wife's the other day too. I thought it might have initially been a cable too so I changed that out and it happened to the second charging cable last night as well.
Just experienced this
I use the turbo charger also and just experienced this. I was at 25 % after playing injustice (which just murders this battery) and plugged in the USB and I looked back 5 minutes later at I was at 22 %. So I killed Injustice and waited about 5 minutes more and I was at 19%. I had to reboot to get charging and after 5 minutes of charging I was at 29% so it is weird stuff.
I've been noticing this as well, but my charger is an aftermarket charger by Tenergy (Amazon link), and I'm using an aftermarket cable. Missed my alarm this morning because the phone must have not actually been charging, even though the N6 always shows that it is charging. I haven't tested it thoroughly with the stock charger as I keep that next to my workstation, but it seems that others are having this issue even with the included charger. Frustrating, to say the least.
Same thing with my N6 on 5.1. I would say that 20% of the time i plug in it shows charging but doesn't charge, just maintains the battery at whatever percentage it was when i plugged it in.
I don't have to restart but rather just unplug and re plug in the charger, then monitor for a couple of minutes to make sure the battery is going up and if so it will charge normally.
I also have tried a few different chargers including the quick charger that came with the phone. same result.
the same. here
I have the same issue while charging n6 with Motorola terboxharger ... But it takes 3 h while charging with any other chargers .....any updates !!!
meto882006 said:
I have the same issue while charging n6 with Motorola terboxharger ... But it takes 3 h while charging with any other chargers .....any updates !!!
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Wow, same here.... only just started to notice it. Using turbo charger as well...however upon using a normal charger, it seems to always charge. it it something with the turbo charger?
Yea it seems to be turbo charger problem , but how come I bought it just one month ago !!
I started noticing the same issue recently. I'd say it started after upgrading to 5.1. I'm using the stock turbo charger. I found a workaround that, so far, fixes it for me (3 nights in a row at least).
After plugging in the phone, I notice the battery icon shows it is charging. If I actually go into the battery settings though, it says it is NOT charging. If I unplug the charging cable and plug it back in while still in the battery settings page (you know, with the usage graph), then it starts charging just fine up until I get a full charge. As long as I do this each time, I seem to get a full charge. Annoying, yes. But not as annoying as waking up to à phone that never charged.
Sometimes it won't charge when it's not plugged in either
For my N6 to charge, I need to push the TC USB cable a little downwards for my phone to charge. Sometimes, it doesn't even charge at all. I'm considering to RMA this, if I can do it here in Norway.
my nexus 6 has different behaviours, if I charge it when it is turned on sometimes it stops the charging and I need to disconnect and reconnect the cable and charging starts again, so i need to be careful because i can't be sure that my phone will charge completely if i leave it alone. if I charge it when it is turned off sometimes it starts to restart continuously showing battery in the screen again and again, without charging. hopefully this happens sometimes, i dont really like this bug, i spent so much money for buying it and i dont want to control if my phone is charging or not when I plugged it, i just want to put in charging and coming bac when it is flly charged.
RMA it
I hope the first thing anybody does is check the charging port and make sure there's nothing in there. Take a strong, sharp toothpick and carefully dig anything out that shouldn't be there. Pocket fuzz etc...
I am having this same issue, my phone is brand new yesterday, running 5.0, I have these exact issues, seems to be only with the turbo charger because I use a slow charger for overnight next to my bed and the battery was full. But I can't seem to make the percentage actually go up with the turbo charger without restarting the phone first.
Any more info on this very annoying bug??
can't seem to figure it out
i have the same issue - my N6 is a couple of months old and it started on an overnight (not) charge. Now it's happening 1 in 2 charges so it's getting worse. I cleaned the connection, tried different cables, USB chargers and plugging into the laptop - no dice. It's going back to Google - annoying...

Funky charging issue

This isn't really a question, so much as just something that happened to me over the weekend. Take it for what it's worth I guess.
When I purchased my Edge, I also picked up a Verizon branded wireless charger, and Fast Car Charger, with some other stuff. The car charger didn't look exactly "new" when I opened it up, and sure enough only worked for about a week. Since I'm a half hour in the wrong directions to a corporate store, I just reverted back to my old normal car charger in the meantime. Everything else worked as expected, though the phone would get a little warmer if I was tethering and on the wireless charger. But nothing I would call unexpected.
Saturday, I managed to go past a corp store, and went in and had the charger exchanged. This one was definitely new, and a coiled one instead of a straight wire. Whatever, I prefer that anyway. Plugged it in, red light, good. Got home, and was on skype and saw my battery getting down to the 30%ish area, so I reached for my trusty Samsung charger and plugged it in. And whereas the Fast Charging would show up in the dropdown, this time it didn't. Just Charging, and 4 hours to full. Um... weird. I cranked the brightness down and turned on powersaving, and it still was dropping very steadily, which never happened before. I tried another cable, same result. "Normal" charging, but not able to keep up if the phone was actually in use. Tried another wall adapter, with combinations of either cable, same. Wireless WOULD keep up, barely, and the phone would get ridiculously hot after a few minutes. Plugged that new car charger in, red light charging, no Fast Charge though.
Tried a soft reboot, tried turning it off and let it charge all the way, nothing. So when I resigned myself to needing to try a factory reset on it, I plugged it into the computer to try to save off pictures. No go, computer won't recognize the phone, in any of the half dozen USB ports, and no matter what cable. The phone doesn't recognize a connection there either for transfer, no notification, just a trickle charge.
Ultimately, called into tech support, 56 minutes of basically rehashing everything I had done to ensure that I didn't miss any steps. I understand the need to go through the checklist but man, at the end of the list, don't try fishing online for other "options". I could tell, too, because they were reading word for word the same sites I had just spent an hour looking through. "Let's see... phone will charge faster with the phone powered off"... Really, Sherlock? Doesn't change the fact that it's not behaving normally. So they ordered up for a replacement device, which I'm awaiting confirmation of. And I have a feeling my lunch break will be calling back to verify, because this was at 8 O'clock last night, and here it is 2:30 in the afternoon and I have yet to get any information on the replacement. (EDIT: Sure enough 3 minutes after hitting post, I get the txt with the tracking number. Go figure.)
I'll also be sending the car charger to a friend of mine who works the corp store I got the phone at, sometime, so he can plug it into THEIR phones and test it. If it is in fact a problem with that charger that fried something in mine, I'm not about to plug it into another one of mine first. I've been very lucky with phones over the years, but it never changes the frustration when it DOES happen.
Same
I had a similar issue with my S6 Edge this past weekend. I tredi charging it with 2 different fast chargers and three other cables. It said charging and I would walk out of the room and within minutes, it was no longer charging.
My wife's edge charged just fine.
I called VZ and we walked through all the typical stuff. Finally, we did a "wipe cache" option on the boot screen (Hold Power and Home button Reset)
It worked.
Rep said there must have been some corrupted file that was screwing me up. I had just downloaded a game about an hour earlier from the app store. I deleted that for good measure. (though in fairness, no idea if that is what caused it-- but seems logical given that is the only change made since last charge)
Hmm odd. Usually charging issues are hardware related and I don't believe I've heard of a software action fixing it. Good for you though.
Very strange, I had the very same issue last night and today. Since I ordered mine online it was a bigger hassle especially considering the gold platinum variant is out of stock everywhere. they're sending me a new one and then I'll return this one does this week.
Wow I thought I was the only one with this issue. I also picked up a Verizon branded fast charger and now I can't even charge my phone with it since it'd just slow charge and whereas with the original charger would tell me normal charging but give me a time estimate of 2 hours from 70 percent.
Yeah, the replacement phone works fine, including with the fast car charger. Now it's been just shy of one month since getting the replacement phone, and I had the original about a month, so guess we'll see if it lasts, but I'm pretty confident it was a rare phone issue instead, and keeping my fingers crossed that this one continues going fine.
CharlzO_2000 said:
This isn't really a question, so much as just something that happened to me over the weekend. Take it for what it's worth I guess.
When I purchased my Edge, I also picked up a Verizon branded wireless charger, and Fast Car Charger, with some other stuff. The car charger didn't look exactly "new" when I opened it up, and sure enough only worked for about a week. Since I'm a half hour in the wrong directions to a corporate store, I just reverted back to my old normal car charger in the meantime. Everything else worked as expected, though the phone would get a little warmer if I was tethering and on the wireless charger. But nothing I would call unexpected.
Saturday, I managed to go past a corp store, and went in and had the charger exchanged. This one was definitely new, and a coiled one instead of a straight wire. Whatever, I prefer that anyway. Plugged it in, red light, good. Got home, and was on skype and saw my battery getting down to the 30%ish area, so I reached for my trusty Samsung charger and plugged it in. And whereas the Fast Charging would show up in the dropdown, this time it didn't. Just Charging, and 4 hours to full. Um... weird. I cranked the brightness down and turned on powersaving, and it still was dropping very steadily, which never happened before. I tried another cable, same result. "Normal" charging, but not able to keep up if the phone was actually in use. Tried another wall adapter, with combinations of either cable, same. Wireless WOULD keep up, barely, and the phone would get ridiculously hot after a few minutes. Plugged that new car charger in, red light charging, no Fast Charge though.
Tried a soft reboot, tried turning it off and let it charge all the way, nothing. So when I resigned myself to needing to try a factory reset on it, I plugged it into the computer to try to save off pictures. No go, computer won't recognize the phone, in any of the half dozen USB ports, and no matter what cable. The phone doesn't recognize a connection there either for transfer, no notification, just a trickle charge.
Ultimately, called into tech support, 56 minutes of basically rehashing everything I had done to ensure that I didn't miss any steps. I understand the need to go through the checklist but man, at the end of the list, don't try fishing online for other "options". I could tell, too, because they were reading word for word the same sites I had just spent an hour looking through. "Let's see... phone will charge faster with the phone powered off"... Really, Sherlock? Doesn't change the fact that it's not behaving normally. So they ordered up for a replacement device, which I'm awaiting confirmation of. And I have a feeling my lunch break will be calling back to verify, because this was at 8 O'clock last night, and here it is 2:30 in the afternoon and I have yet to get any information on the replacement. (EDIT: Sure enough 3 minutes after hitting post, I get the txt with the tracking number. Go figure.)
I'll also be sending the car charger to a friend of mine who works the corp store I got the phone at, sometime, so he can plug it into THEIR phones and test it. If it is in fact a problem with that charger that fried something in mine, I'm not about to plug it into another one of mine first. I've been very lucky with phones over the years, but it never changes the frustration when it DOES happen.
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I've sent my phone to Samsung and they fixed the problem changing the charging port, the battery and the fast charger.
Original Problem:
POWER - CHARGING ISSUES - PHONE BEEPS W/O BEING CONNECTED
Problem found:
IF/CHARGING PORT - FWT - INTERNAL BATTERY FAILURE - SIDE KEY FAILURE
Solution:
REPLACED COMPONENT
If you have any additional questions, please call us at 1-800-SAMSUNG

Fast charging is gone

Anyone know what I have to do to get fast charging back? I have the option enabled in settings. The cord is good, my wife's phone fast charges just fine with it. I've soft reset the phone, cleared cache, and just about any other option I could find on the web. So weird cuz it was working fine not too long ago but just noticed now that I can't get it to work.
Try cleaning the usb port on your phone. i had the same problem, just cleaned it out with air.
Thanks but been tried that. I work in Audio/video so that was one of the first things I tried.
TokedUp said:
Anyone know what I have to do to get fast charging back? I have the option enabled in settings. The cord is good, my wife's phone fast charges just fine with it. I've soft reset the phone, cleared cache, and just about any other option I could find on the web. So weird cuz it was working fine not too long ago but just noticed now that I can't get it to work.
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Is her phone the same model as your phone?
She has S9+
TokedUp said:
She has S9+
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Are you able to mount the phone as storage on a computer, or able to access a USB with the OTG adapter? The charge port on this phone isn't the most robust and a few people have had problems with then failing.
No issues with any other stuff except fast charging. The phone charges fine but just say fast charging and takes forever. It's so weird cuz in my car my phone would barely charge when hooked up to USB in console, but then soon as I lost fast charging at home it started fast charging in the car. I just don't get it
TokedUp said:
No issues with any other stuff except fast charging. The phone charges fine but just say fast charging and takes forever. It's so weird cuz in my car my phone would barely charge when hooked up to USB in console, but then soon as I lost fast charging at home it started fast charging in the car. I just don't get it
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Well luckily normal charging and USB still works so it's not the worst. At least your battery will last a little longer now?
My advice would be install an app like accubattery
https://play.google.com/store/apps/details?id=com.digibites.accubattery
It will show current when charging.
Fast charging being displayed by Android only seems to indicate fast charging is enabled rather than actually occurring.
I find when fast charging is occurring with standard Samsung charger, but not original cable it will show approximately 2800 mA.
It did seem to be below this rate a few months ago when ambient temperatures were higher and battery temp got above 36 °C
I also bought an unbranded charger cable that has an led that illuminates bright when high current charging and dimmer when charging at lower rates.
Probably defective . I've read issues on here about fast charging no longer working and it had to be repaired by samsung.
Sent from my SM-G975U using Tapatalk
Ive had this problem with all my samsung phones since galaxy s8. I dont know why after some months the phone loses the ability to fast charge (it happened to my s8, note 8 and currently note 9)
Enviado desde mi SM-N960U mediante Tapatalk
I finally replaced the usb-c port
I had the issue that fast charging was gone and it charged very slow sometimes. I did many searches and did everything I could do. none changed anything. finally I went to Samsung and they replaced the port.
amirfathi said:
I had the issue that fast charging was gone and it charged very slow sometimes. I did many searches and did everything I could do. none changed anything. finally I went to Samsung and they replaced the port.
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Was ur phone under warranty still?
i had this essue
https://forum.xda-developers.com/galaxy-note-9/help/fast-charging-issue-t3939268
it is not a software essue you have to repair it.
Major Tokage said:
Was ur phone under warranty still?
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It was. Now I am a bit skeptical about this USB-C port thing. I take good care of my gears. Especially this one that cost me an arm and a leg. I want to do a survey if all the manufacturers' type-c port is prone to get damaged like this easy!
I would take your device to a Samsung Service Centre and let them take a look at it.

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