Random Moto Voice (Google Now) activation - Verizon Motorola Droid Turbo Q&A, Help & Troublesh

Has anyone experienced this? Seems to happen often where Moto Voice will activate and ask for commands.

wrecklesswun said:
Has anyone experienced this? Seems to happen often where Moto Voice will activate and ask for commands.
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I've seen in on disconnecting from car bluetooth.

Once or twice.
Sent from my XT1095

Any way to lessen? or what causes this to happen?

I've had this happen 3-4 times since I got it on Thursday, so they definitely need to tweak the software to be a little more accurate.

Re-record your voice launch phrase in a very quiet environment.

Restola said:
Re-record your voice launch phrase in a very quiet environment.
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Yes, this is the answer. My first turbo never randomly activated with my very basic phrase (Okay Turbo). My second one did it all the time and it became very frustrating, until I re-recorded it.

rgerrans said:
I've seen in on disconnecting from car bluetooth.
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I found the cause of mine. I use Tasker and had it doing a Media Stop Key emulation which seems to be what was triggering it.

I too had the moto voice randomly activating. I just picked a more complex phase and that did the trick.

it seems shutting down Google now solves alot

I had moto voice pop up while at the movie theater during Interstellar last night. Had my phone on silent and everything, but it made the loud ding noise anyway. It must have thought someone in the movie said "OK Google." This is the only time I've had it come up without my voice command, but just a heads up to movie-goers.

My activation phrase is Hey Turbo Turbo, it seems to trigger repeatedly when in the car, usually with the radio on, sometimes with it off. It gotten so bad I had to disable voice activations.

For me in the car, moto maxx wake up like if I said my phrase "ok moto maxx" even watching my tv too..
Definitely it's a bug
Sent from my XT1225 using XDA Free mobile app

Use "OK Google Now"
No problems!

Related

Problems with touchless, (Google Now)

Has anyone experienced any issues with touchless controls? ie "Ok Google Now"
Seems my phone is cursed. While sitting on the table tonight it I said something to my wife which sounded nothing remotely like "Ok, Google Now" and it decided to call a very work sensitive number. Luckily I caught it before anything happened. This has been happening a lot lately and will trigger without any audio cues at all. Is it just me or has anyone else had issues?
I've also noticed mines randomly turning on touchless controls. I haven't had it actually prompt any commands but usually it will happen when my phone is in my pocket and then I'll hear the notification sound when touchless controls turns on. I noticed it only happens if there's a lot of noise around me, usually if there's people talking. I've even had it happen to me while I was driving and my radio was on kind of loud and I wasn't even talking. I'm also worried that it'll call someone without me knowing but luckily it hasn't happened. And I also agree with you that even though nothing close to the words "OK Google Now" were said, that it still turns on touchless controls. Hopefully it can be fixed in a future update.
Ok, good. At least I know I'm not going crazy. Two of my contacts are a hospital ER and a 911 call center. They're the last people I want to be calling because my phone is acting up.
One thing you can do is enable the "confirm before call" option. Then if it does decide to go a little crazy it shouldn't actually call unless someone says something that sounds like "call".
Steve-x said:
One thing you can do is enable the "confirm before call" option. Then if it does decide to go a little crazy it shouldn't actually call unless someone says something that sounds like "call".
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If I reenable voiceless I'll definitely do that. ThanX!
You could try to retrain the controls via the settings menu
Sent from my XT1060 using Tapatalk
ForSquirel said:
Has anyone experienced any issues with touchless controls? ie "Ok Google Now"
Seems my phone is cursed. While sitting on the table tonight it I said something to my wife which sounded nothing remotely like "Ok, Google Now" and it decided to call a very work sensitive number. Luckily I caught it before anything happened. This has been happening a lot lately and will trigger without any audio cues at all. Is it just me or has anyone else had issues?
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I've experienced this, too, but not to the degree you've described. While watching TV my phone would activate Google Now in response to something it heard from the TV. Having retraining the touchless control phrase, that hasn't happened since (fingers crossed). I've never had the phone activate without any audio cues.
My wife had something of the opposite problem: her Moto X insisted that she use a perky, upbeat voice or it wouldn't listen to her. Retraining has dealt with that issue, too.
Sent from my Nexus 7 using Tapatalk
CMNDR said:
You could try to retrain the controls via the settings menu
Sent from my XT1060 using Tapatalk
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I've retrained it a few times. That's not really the issue. I can be in a quiet, dark room, typing at the keyboard and it will suddenly kick on saying it didn't understand what I said. A lot of times it's 'come alive' while in my pocket. If it weren't for the tell tell ding I probably wouldn't have noticed.
Yeah mine does it too. During movies, people talking. Its great.
Sent from my XT1053 using xda app-developers app
Mine was also doing this really frequently. I initially trained and retrained it in my house which has stone floors and echoes like crazy.
After training it in my car which has really dead acoustics it seems to have stopped doing it.
Sent from my XT1053 using xda app-developers app
Scotlac said:
Mine was also doing this really frequently. I initially trained and retrained it in my house which has stone floors and echoes like crazy.
After training it in my car which has really dead acoustics it seems to have stopped doing it.
Sent from my XT1053 using xda app-developers app
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Just went in the closet and retrained. No echo. We'll see if this helps.
mta: Since retraining the catchphrase I haven't had 1 misfire. Seems that any extra noise when training will completely throw this thing off kilter.

[Q] Touchless Control

Hey everyone, I just recently made the switch to the Moto X and I love it. One of my favorite features is definitely touchless control. Unless I'm mistaken it's only supposed to respond to my voice yet after several attempts to train it to my voice it will still respond to other people's voice and even sometimes to ambient noise such as the TV.
Strange thing is a coworker of mine also has a Moto X, (it responds to his voice almost every time) yet his voice won't respond to me. Anyone else getting this issue? It's certainly not make or break but it's kinda annoying.
Sent from my XT1053 using Tapatalk
MakoVince said:
Hey everyone, I just recently made the switch to the Moto X and I love it. One of my favorite features is definitely touchless control. Unless I'm mistaken it's only supposed to respond to my voice yet after several attempts to train it to my voice it will still respond to other people's voice and even sometimes to ambient noise such as the TV.
Strange thing is a coworker of mine also has a Moto X, (it responds to his voice almost every time) yet his voice won't respond to me. Anyone else getting this issue? It's certainly not make or break but it's kinda annoying.
Sent from my XT1053 using Tapatalk
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Does it do it very often? Did you train the phone in a quiet room? Mine does it every once in a while but not often at all. I trained it with no ambient noise. Very rarely will someone else make it wake up but I read if you train it in a loud room or once with a lot of ambient noise, you may have a problem.
My Moto X at first was perfect.. then i wiped it clean after i upgraded to 4.4 and re-trained my voice. and then it started picking up everyone elses voices and recognizing them as commands as well. I locked myself in the closet and retrained my voice a couple of times. now it's perfect once again. give that a try!
aldouse said:
My Moto X at first was perfect.. then i wiped it clean after i upgraded to 4.4 and re-trained my voice. and then it started picking up everyone elses voices and recognizing them as commands as well. I locked myself in the closet and retrained my voice a couple of times. now it's perfect once again. give that a try!
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I did this and it's really better here.
Sent from my Moto X using Tapatalk

Toothless control

I just recently bought a brand new moto x off contract. Great phone. This should've been the nexus 5. Anyway, I am having a problem with touchless control. Whenever I wake it up by, ok Google now, and hit the back to cancel. It makes the usual sound but with static. I uninstalled the updates since I can't delete it and downloaded it again. It fixed it. I noticed that with just Google search by tapping and canceling the mic, it doesn't give me this problem. Anyone else have this?
Techno Droid said:
I just recently bought a brand new moto x off contract. Great phone. This should've been the nexus 5. Anyway, I am having a problem with touchless control. Whenever I wake it up by, ok Google now, and hit the back to cancel. It makes the usual sound but with static. I uninstalled the updates since I can't delete it and downloaded it again. It fixed it. I noticed that with just Google search by tapping and canceling the mic, it doesn't give me this problem. Anyone else have this?
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Don't have that kind of problem. But I've noticed something else: the voice recognition is way too sensitive. Not only that I don't have to say "Ok Google Now" - OK is enough, but sometimes it reacts to my other words too.
piskr said:
Don't have that kind of problem. But I've noticed something else: the voice recognition is way too sensitive. Not only that I don't have to say "Ok Google Now" - OK is enough, but sometimes it reacts to my other words too.
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I also had this problem, but with time, its less and less often. But if you've setup your voice recognition some time ago, you should try it again and wait a couple of weeks to see if the problem is solved.
Never had any static though. Do you have any third party equalizer of something like that? Also check if you have any open background app that can interfere with your audio.
Wow didn't realize topic title till now. Toothless. Lol. Auto correct. The voice recognition is very sensitive. Activated by others talking in public.
Techno Droid said:
Wow didn't realize topic title till now. Toothless. Lol. Auto correct. The voice recognition is very sensitive. Activated by others talking in public.
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Yeah, I was wondering about the 'toothless'
I had a similar issue: Touchless control was activating on ambient noise, or even a loud TV. The key was to re-train the launch phrase in a VERY quiet room. My friend trained his X and there was a barking dog next door while he did it. It activated all-the-time, seemingly out of nowhere.
Once we re-trained carefully, in an extremely quiet environment, it no longer activates un-intentionally.
You might give this a shot! To Re-Train, go to Settings > Touchless Control

[Q] Moto Voice Activating on It's Own

I'm having a problem with Moto Voice. Every morning I stream Spotify for a few hours at work with my earbuds in. The phone is in my pocket. For some reason Moto Voice activates by itself and stops the music. When I pull my phone out of my pocket it has that blue screen that is prompting me for a command. This happens randomly every day (maybe 5 or 6 times). I've tried re-training my voice and even did a factory reset. Any idea what the problem could be? I'm on Verizon.
My Moto X has done the same about five times in the 28 hours I've owned it. I'm thinking of recording a new trigger phrase just in case mine's too simple and is getting triggered accidentally by ambient noise.
SiliconS said:
My Moto X has done the same about five times in the 28 hours I've owned it. I'm thinking of recording a new trigger phrase just in case mine's too simple and is getting triggered accidentally by ambient noise.
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I tried that a couple of times. Didn't work for me. Right now I'm using "Wake up Moto X".
I'm experiencing the same problem with two different Bluetooth devices: an LG Tone headset and a FlexSmart In-Car Transmitter. Moto Voice seems to activate whenever Bluetooth is disconnected or in my case when I power off either device.
As a test, while connected, I disabled Bluetooth through the Settings toggle and a few seconds later Moto Voice proudly exclaimed, "Please say a command".
I changed to the default "OK Google Now" this morning to see whether it helps.
I did wonder whether the Moto Assist screen was appearing for other reasons and not actually being triggered by my voice (such as when the phone switches to car or sleep profiles), but I'm not yet sure.
All the podcasts I listen to think it's hilarious to say the trigger phrases and set off everyone's phones in their cars.
Figured out what the problem is. The headset jack is faulty. If the plug on the ear buds moved a little while it was in the phone, the sound would cut in and out and sometimes activate Moto voice. Got a new phone on the way!
Has anybody solved this issue? Every time I get out of my car, Voice starts up, whether I was streaming or not. I have turned off the Driving part of Moto and it didn't make a difference. It's not a huge deal, it just times out after a while but it is frustrating.
I'd forgotten about this. Changing my wake-up phrase to "Hey Moto wake up" seems to have fixed it - I think I've only had one unexpected trigger since I did that.
I think I solved my issue. I had installed "Bluetooth Connect and Play." I thought it might be the problem so I disabled it - the issue continued. I deleted it entirely today and the problem has stopped. I guess I'll finally have to figure out Tasker and set it up. I bought it on sale a couple years ago and have never spent enough time with it to figure out how to program it.

[Q] Launch phrase then long delay of listening

So I love using my launch phrase. And the percentage of 'correctness' is amazing. But whenever I do it anywhere except somewhere that's dead silent, it just keeps listening. For like...30 seconds. Even if I said two words. I find this quite annoying. Any fix for this? Anyone else experiencing this?
smokeydriver said:
So I love using my launch phrase. And the percentage of 'correctness' is amazing. But whenever I do it anywhere except somewhere that's dead silent, it just keeps listening. For like...30 seconds. Even if I said two words. I find this quite annoying. Any fix for this? Anyone else experiencing this?
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This is because the phone is still listening for the sounds around you, it doesn't differentiate between a dog or your voice, it just hears sounds, so as long as they environment is noisy, the voice commands wouldn't work properly.
There is no fix for this because it's not a bug, it works as intended but if any other sources are making noises, the phone won't distinguish your voice properly; the only thing you can do is to speak louder or try to be close to your phone when using your voice.
:good:
Galaxo60 said:
This is because the phone is still listening for the sounds around you, it doesn't differentiate between a dog or your voice, it just hears sounds, so as long as they environment is noisy, the voice commands wouldn't work properly.
There is no fix for this because it's not a bug, it works as intended but if any other sources are making noises, the phone won't distinguish your voice properly; the only thing you can do is to speak louder or try to be close to your phone when using your voice.
:good:
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I understand exactly what you are saying. But, on my old GNex (and on this phone) if I use Google's voice detection services it works without these incredibly long delays. The only reason i prefer this service is that this service reacts to my command without having to touch my phone first.
smokeydriver said:
I understand exactly what you are saying. But, on my old GNex (and on this phone) if I use Google's voice detection services it works without these incredibly long delays. The only reason i prefer this service is that this service reacts to my command without having to touch my phone first.
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I think this is the most interesting thing, of course Google has many advantages with its own implementation, but the fact to have the always listening function on the phone is priceless.

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