Hangouts Issue - X 2014 Q&A, Help & Troubleshooting

Anyone having this issue? When I receive a text, I swipe up to go directly to hangouts and after I type in my pin to unlock, it'll take me to the hangouts app, but I'll have to scroll down through hundreds of texts before I get to the one that was just sent to me. This started happening after the latest update of hangouts. Tried clearing data/cache and rebooting, but it didn't work.

I've got the same. I only started noticing after I'd updated to lollipop though. If I go to the normal unlock, then hangouts, it takes me straight to the message...

Same here. A work around is opening hangouts directly and not through the notification.

Yup. Same thing and it is annoying as hell. Like mentioned before, going directly to Hangouts works, but it also negates the point of the shortcut from notification shade or lockscreen. The other thing that works is to just type your response and send it. It jumps to the bottom after you hit send. No good if you didn't get to read the sender's whole message, but if you already read it on the lockscreen or wherever and know your response it works.

Yea, noticed all those things after a while. I assume it's a hangouts issue and not Motorola's issue? Because it was working as intended until the recent hangouts update...

I don't think this has anything to do with the moto x. It happens on my nexus 4 and nexus 7 and started whenever the completely revamped hangouts a few months ago.
Sent from my XT1095 using XDA Free mobile app

Related

Google Voice - troubles returning to inbox?

Hi all,
First, I did search and didn't spot an answer or similar thread (so I'll feel really silly when someone points me to it...)
I've got a stock VZW 3G Xoom and I'm using Google Voice almost exclusively for texting now. In fact, it works so well I gave my Nexus 1 to my father-in-law and switched to a basic phone. But, the only complaint/issue I have is that it's sometimes difficult or even impossible to access the inbox. I regularly find that if I'm in a text thread and hit the back button, to return to the inbox where all discussions are shown, it will often only refresh the screen and I remain in the individual thread. Sometimes, going "home" and then touching the GV icon will take me to the inbox but sometimes even this doesn't resolve the issue. And, today, I experienced something new - every time I hit back to get to the inbox, from within a thread, it deleted the previous text. In other words, each time I hit back the text message (whether sent or received) disappeared from the thread starting at the bottom and working up. My only fix here was to force stop it.
Has anyone else experienced this and, if so, have you found a solution to return you to the inbox?
Thanks for any help,
Ross
Mine does the same thing. While annoying, my inbox sometimes takes what seems like forever to refresh incoming messages.
I'm working with a wifi Xoom, 3.2.
Sorry, all, I had never experienced this before on my Nexus One so I thought it might be a Xoom or Honeycomb issue. But, I did some deeper (broader) digging and found that it's a known GV behavior. This explanation was helpful:
http://www.reddit.com/r/Android/comments/etnha/google_voice_users_when_you_hit_your_back_button/
Basically, it seems that when I click on a notification bar text message notice I'm not in the full GV app. So, if what I read elsewhere is correct, if I view 10 text messages through the notification bar icon I'd have to hit the back button 10 times to get to the main app and the inbox. This would explain the erratic behavior I've seen, as sometimes I use the notification icon and sometimes I use the app shortcut. Not great design, but at least it doesn't appear to be a Xoom-specific issue.
What apk did you use to get it?
grab the apk from your android phone that gets it from the market
i have never experienced this issue
i am on wifi 3.2 rooted stock

Duplicate/Out of sync texts

I've noticed that I get a lot of duplicate texts or they are out of sync when coming in and just curious if anyone else is seeing this?
I'm currently on my own ROM but noticed this on full stock as well.
Sent from my HTC PH39100 using xda premium
+1 on duplicate texts. Also noticed when I get a reply in the same minute it lists above the original text
Sent from my HTC PH39100 using Tapatalk
Just an AT&T thing, methinks.
I've always had this, even when I was back on the LG Shine.
Same here. What SMS app are you all using? Go SMS here
Sent from my HTC PH39100 using xda premium
I usally get duplicates when I'm texting someone using a iPhone, out of sync happens when your having a fast paced text convo , notice it mostly happens texting a blackberry, with that said I don't have the sync issue much anymore but 6 months ago when everyone still had a bb it was out of control
Sent from my HTC PH39100 using XDA App
It happened most when it's within same minute but there's plenty of times where it could be 5 minutes between and I'll get duplicate texts that come in. It's pretty annoying. And I'm just using stock messaging app.
Sent from my HTC PH39100 using xda premium
I'm on the Rogers network here in Canada and I have noticed that as well. I thought maybe it was just the provider, but it may be a system issue. I'm just using the stock messages app that comes with the ROM. I have chompSMS installed as it sorts the message better than the stock app.
There's no fix for this yet, I've searched already. I think is related to the new pta lte apn since I didn't have the problem before on hspa...
Sent from my HTC Vivid via Tapatalk
I have the same issue, but I've had it since I got the Vivid back in November. I just assumed it was an AT&T network issue, but I never had that problem before with other phones. Hearing that it happens with the Raider in Canada makes me wonder if it's something in the phone itself and the way it pulls messages from the network.
I'm not 100% sure of this (just a hunch) but I'm wondering if it has something to do with the NTP servers that HTC has the device set to sync with to get the time (or the method that it gets the current time from the cell network).
It would appear that the clock is just a few seconds behind everyone else's...
I suppose I'll take a look at it here shortly, since this has been happening to me since day 0 of owning this phone and it's quite annoying...
try using this to assign the correct time for w when the messages come through
http://www.appbrain.com/app/sms-time-fix/com.mattprecious.smsfix
Yeah, Ive noticed the exact same thing. If you get a message in the same minute as the one you sent it puts the new message you received above the one you sent. Ive also noticed duplicate messages from people as well, thought it was just them, but when it was mentioned about the duplicate messages coming from iPhone users, that sounds right. Does anyone see any fixes coming anytime soon? Forgot to mention that im completely stock right now, using the stock SMS app. Haven't unlocked the bootloader, rooted, or put a custom rom on it yet.
try using the link from the above post, let me know if you have any success
This issue has been driving me nuts. Sometimes I get the same text three times in a row. And sometimes every single text I get is duplicated. I have unlimited texts, but it's annoying and it shouldn't happen. I'm using stock ROM and stock messaging app and I seriously doubt any other app will resolve this. It's either something specific to Sense, or it's the LTE.
Either way, I wish they would fix it. If I didn't like the phone so much, I would have taken it back over this.
davidcampbell said:
try using this to assign the correct time for w when the messages come through
http://www.appbrain.com/app/sms-time-fix/com.mattprecious.smsfix
Click to expand...
Click to collapse
Thanks for the link. App is downloading as we speak...
greyhulk said:
I seriously doubt any other app will resolve this.
Click to expand...
Click to collapse
If you simply follow the link, you will see that it is a timing correction app. Not an alternate messaging app.
All "messaging" app's on android utilize the same central database for text message storage, this app runs in the background and detects incomming messages, it then corrects the time on the message as it comes in to reflect the local time on the device, therefor correcting time sync issues. It is a common problem for many mobile devices and there are many apps that resolve the same issue.
This has happened on a large number of devices for a very long time. The root cause is often the time servers in use by either the sending or recieving ISP. The problem can be intermittant as often service providers utilize multiple servers operating in tandem, this same tandem issue can also cause the mutlple messages.
Please take my advice and try the app & hit the thanks button if it helps you
davidcampbell said:
If you simply follow the link, you will see that it is a timing correction app. Not an alternate messaging app.
All "messaging" app's on android utilize the same central database for text message storage, this app runs in the background and detects incomming messages, it then corrects the time on the message as it comes in to reflect the local time on the device, therefor correcting time sync issues. It is a common problem for many mobile devices and there are many apps that resolve the same issue.
This has happened on a large number of devices for a very long time. The root cause is often the time servers in use by either the sending or recieving ISP. The problem can be intermittant as often service providers utilize multiple servers operating in tandem, this same tandem issue can also cause the mutlple messages.
Please take my advice and try the app & hit the thanks button if it helps you
Click to expand...
Click to collapse
Will try the app you linked to. Found the exact app in the Android Market since I didn't have AppBrain...
davidcampbell said:
If you simply follow the link, you will see that it is a timing correction app. Not an alternate messaging app.
All "messaging" app's on android utilize the same central database for text message storage, this app runs in the background and detects incomming messages, it then corrects the time on the message as it comes in to reflect the local time on the device, therefor correcting time sync issues. It is a common problem for many mobile devices and there are many apps that resolve the same issue.
This has happened on a large number of devices for a very long time. The root cause is often the time servers in use by either the sending or recieving ISP. The problem can be intermittant as often service providers utilize multiple servers operating in tandem, this same tandem issue can also cause the mutlple messages.
Please take my advice and try the app & hit the thanks button if it helps you
Click to expand...
Click to collapse
Ive been using the app for a little while now, and it seems to have fixed the problem. All my messages have been in the correct order so far. Is this app supposed to fix the duplicate text problem too or just the issue with the time stamp? I havent gotten any duplicate text since I started using it, but I wasnt sure if it was because of the app or if Ive just been lucky.
I have been having the same problem as this as well. It's super annoying, especially since I tend to have fast paced conversations, so my texts are always out of order. And every time I get a duplicate text message, my phone vibrates or rings again, which is really irritating since there isn't actually a new message.
I noticed this happened on the stock messaging app, and a while ago I switched to Go SMS. I didn't seem to have nearly as many problems with texts being out of order or receiving duplicate texts. In fact, it seemed to go away almost completely with Go SMS. But while using Go SMS, my friends told me that about every 3 text messages, they would receive the same text from me anywhere from 2 to 6 times. That was ridiculous! I loved Go SMS, but I had to switch back to stock because of the repeated text sending, even though now I have to deal with the duplicates on my end.
Devin.Morris.007 said:
Ive been using the app for a little while now, and it seems to have fixed the problem. All my messages have been in the correct order so far. Is this app supposed to fix the duplicate text problem too or just the issue with the time stamp? I havent gotten any duplicate text since I started using it, but I wasnt sure if it was because of the app or if Ive just been lucky.
Click to expand...
Click to collapse
I beleive that it identifies incomming messages and drops the text if it is a duplicate, but you would need to contact the developer, I'm just a google search user

[Q] HELP! Messaging is broken

So I somehow borked messaging on my phone. Only it's deeper than that. Let's rewind a bit, shall we?
So about a week and a half ago, I started experimenting with different popup programs for SMS/MMS messages, since I'm not a big fan of how laggy chat heads can be with FB Messenger. I went through app after app comparing features until I settled on Glowfly. Everything seemed to be working fine until my sister tried to message me and my parents. It looked to me like she had just messaged me individually, and when I tried to send out a new group message with them all in it, I noticed it sent separate SMS messages to each person instead of a group MMS. And they didn't receive as a group message; it was all individual messages to them too. My first reaction was to uninstall Glowfly, but the damage was done. No matter what I've tried, this issue is persisting. I don't know if something messed up MMS settings on the network for me, or what, but even wiping and doing a clean install of roms (both stock and Sense) have the exact same issue, even if I don't restore anything with TIBU or install anything at all. The only thing I can think is that maybe it's pulling wrong MMS settings from Google, or it's something on the network acting screwy, but no one else is having this issue. Oh, and here's the weirdest part: I can still get MMS messages with pictures. So MMS is not flat-out broken. I just don't understand how it can persist through wipes and clean installs. Anyway, does anyone have any idea what could be happening?
Its not MMS, its not an included feature in 4.1, it got added in 4.2. Try Textra. Its in the play store. Has popups and group messaging built in. Super clean and stable texting app. My wife and mom have been using it on their firsts, and have had no issues at all. Hope that helps.
Sent from my Nexus 10 using xda app-developers app

Messages app not working

It's been almost a week since the stock Messages app started acting up.
If I try to open the app by tapping the icon, it will start, briefly show the messages and close itselt with an error prompt that allows me to close it or send an error report. If I receive an SMS and tap the notification, the app opens and shows the message, I can reply and it works fine this way.
Restarting the phone sometimes solves this right away but it appears at random times. I don't text that much via SMS (mainly WhatsApp and Skype) but it's annoying to not be able to open the app to send an SMS on the rare occasions I need to.
I have an unlocked US model, I'm not rooted or anything. Using stock with Nova Launcher Prime and a couple icon packs.
Has anyone experienced this problem with the Messages app?
I'm currently waiting for the 4.2.2 update to show on the phone. I hope this is fixed in this update.
If the update doesn't fix it, I will try Textra or SMS Now. I've read good things bout them but I really didn't need an extra messaging app since I received or need to send 1-3 SMS a day.
Having a 3rd-party SMS apps will interfere with the stock Contacts and Dialer apps in some way?
ajua said:
It's been almost a week since the stock Messages app started acting up.
If I try to open the app by tapping the icon, it will start, briefly show the messages and close itselt with an error prompt that allows me to close it or send an error report. If I receive an SMS and tap the notification, the app opens and shows the message, I can reply and it works fine this way.
Restarting the phone sometimes solves this right away but it appears at random times. I don't text that much via SMS (mainly WhatsApp and Skype) but it's annoying to not be able to open the app to send an SMS on the rare occasions I need to.
I have an unlocked US model, I'm not rooted or anything. Using stock with Nova Launcher Prime and a couple icon packs.
Has anyone experienced this problem with the Messages app?
I'm currently waiting for the 4.2.2 update to show on the phone. I hope this is fixed in this update.
If the update doesn't fix it, I will try Textra or SMS Now. I've read good things bout them but I really didn't need an extra messaging app since I received or need to send 1-3 SMS a day.
Having a 3rd-party SMS apps will interfere with the stock Contacts and Dialer apps in some way?
Click to expand...
Click to collapse
First thing I would do is go into settings > apps >all. Go to messages then force stop. Reset defaults and delete data.. That should reset anything you may have changed on error. If that doesn't work do a factory reset. If that doesn't work then I would say your launcher has a conflict
Sent from my HTC One using xda app-developers app
I already deleted its cached data and reset default options. Could be Nova Prime Launcher having a conflict with Messages, but the strange thing is that it started to happen long after installing Nova.
I'm waiting for the 4.2.2 update. When it shows I will update and do a factory reset.
Thanks

No Hangouts notifications

I've had this phone for a few days and I've noticed that if not getting any notifications for Hangouts. I have to constantly check the app to see if I missed messages. It's the only app that's doing this to me. No problems with any other app. Anyone having this issue?
YES!!
It's pretty annoying because I am missing a bunch of google voice texts because of this.
lainemac said:
I've had this phone for a few days and I've noticed that if not getting any notifications for Hangouts. I have to constantly check the app to see if I missed messages. It's the only app that's doing this to me. No problems with any other app. Anyone having this issue?
Click to expand...
Click to collapse
I've noticed this as well -- but it seems to happen when I leave Hangouts as the active app on the screen when I turn it off (or it times out). If I go back to my home screen and out of Hangouts, then I get the message notifications.
TorVez said:
I've noticed this as well -- but it seems to happen when I leave Hangouts as the active app on the screen when I turn it off (or it times out). If I go back to my home screen and out of Hangouts, then I get the message notifications.
Click to expand...
Click to collapse
Odd that a core Google app would have this problem when no 3rd-party app has done it. But Hangouts is due for an update anyways....
lainemac said:
I've had this phone for a few days and I've noticed that if not getting any notifications for Hangouts. I have to constantly check the app to see if I missed messages. It's the only app that's doing this to me. No problems with any other app. Anyone having this issue?
Click to expand...
Click to collapse
I saw this for the first time today when I picked up my nexus 7 and saw I had a google voice text from several hours earlier. Opened hangouts on my phone and saw the text had been received, but I couldn't remember seeing a notification. It then happened again a couple hours later. I've had the phone since Thursday and been receiving hangouts notifications until this morning.
I've been having the same problem. Has anyone seen a fix
---------- Post added at 11:33 PM ---------- Previous post was at 11:21 PM ----------
lainemac said:
I've had this phone for a few days and I've noticed that if not getting any notifications for Hangouts. I have to constantly check the app to see if I missed messages. It's the only app that's doing this to me. No problems with any other app. Anyone having this issue?
Click to expand...
Click to collapse
I thought it was an issue with the ROM I'm using and/or the kernel. But as it turns out my girlfriend, using a Stock, Unrooted T-Mobile Samsung Galaxy Avant, isn't receiving any hangouts notifications either. It seems it could be a bug across all hangouts apps. She has android version 4.4.2. And hangouts version 2.5.81636427, same as me.
Same problem here, 100% factory. Noticed lots of texts a day after they came in with no notification.
so everybody thats using greenify, and doesnt have hangouts greenified, there is a greenify setting that many enable) but will prevent you from getting a hangouts notification.. the setting is to have greenify notify you if you get notifications. turn if off and dont turn it on, as it will prevent you from getting hangouts notifications.
I'm not using anything like greenify. Running a custom kernel but this problem seems to happen regardless of kernel changing.
MMS Bug Again
I'm starting to think it's related to the MMS bug creeping back in again from the Developer Preview.
If you go into Hangouts and try to edit your Access Point Names, you won't be able to because the menu drop down isn't there
I'm having the same issue. I'll hear the hangouts messahes come in on my Nexus 5, but nothing shows up on my Nexus 6 and I have to manually scroll the conversation to eventually get it to update (when I finally updates)
It's within the settings of SMS from the Hangouts app.
knightowl439 said:
I'm starting to think it's related to the MMS bug creeping back in again from the Developer Preview.
If you go into Hangouts and try to edit your Access Point Names, you won't be able to because the menu drop down isn't there
Click to expand...
Click to collapse
Sent from my Nexus 6 using XDA Free mobile app
Same thing, was working beautiful before...
Not Done Reading
dawad said:
It's within the settings of SMS from the Hangouts app.
Click to expand...
Click to collapse
Did you read the rest of my post @dawad
Yes, I did, which I responded that it's in the SMS settings from within Hangouts. APN doesn't appear if you select your hangout account, but is in the settings menu of Hangouts>SMS.
I'm seeing the same issue on my stock Note4, I'll not hear any verbal notification and don't see any visual notification, only way to know a text is received is to open hangouts and then I see several new texts.
Has anyone found a solution yet?
Same issue, I'm going to try what Simms suggested.
Sent from my Nexus 6

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