MotoG 2nd Gen XT1068 OS issues - G 2014 Q&A, Help & Troubleshooting

Hello,
My phone (out of warrenty) was dropped in water, so had to change some hardware outside. After which I kept getting play store errors. Many apps would also throw random errors, even after doing factory reset. So I thought may be ROM too need to be flashed due to new hardware. I searched for the Stock ROM (Kitkat 4.4.4) and found one (phone shows 21.11.27.titan.retaildsds.retaildsdsall.en.03retin). I flashed it (I just had to run a file on fastboot mode - Auto Restore Script.bat). After that I havent been able to install apps through play store. It keeps popping error 495. I can install a few apps at random, but not everything. I did the whole process at least 3-4 times again, changed wifi connection etc. No luck. Any help here?
PS: I am totally a new person to all android related stuff, but ready to learn if right instructions are given. Thanks.

Hi,
I will have your thread moved to your device section.
Good luck!

yuppie, on lollipop now!
@garrittw: your response is a little too late You see, in my desperate attempts to make my phone work, I got it on Lollipop 5.0 (used the files from here - http://forum.xda-developers.com/mot...m-1-tweet-rate-thread-add-poll-titan-t2989793)
The end scene is that everything is working on my phone. But it took a lot of time to make it happen. After installing gapps, I continuously got google play services error. The same play store problem persisted too. But this time something different happened. After 2-3 attempts at downloading one app, i got it to donwload. Also updated google play services somehow. It was frustrating though as for every app download I had to try multiple times. Surprisingly amazon appstore downloads were successful. So I also used that to download the ones available there. But I am happy now that my phone works perfectly with all the apps that I need up to date . I am feeling so happy about it, as this was my first stint at android troubleshooting as a total novice
However I still think I will run into the same play store problem whenver I would try to update any app, so I think I will use your patch anyway. Thanks

JJD Edit
Please don't discuss or recommend lucky patcher on xda. Moderaters will not tolerate software that is primarily warez related. Threads get closed because of that. Thanks

doppelhelix said:
Please don't discuss or recommend lucky patcher on xda. Moderaters will not tolerate software that is primarily warez related. Threads get closed because of that. Thanks
Click to expand...
Click to collapse
This ^^^^^^^^^^ and thread Cleaned.....

sejalparikh said:
It keeps popping error 495.
Click to expand...
Click to collapse
Try this:
Settings > Apps > swipe until you see category "all"
Search for "Google Play Store" and clear data.
Search for "Googe Services Framework" and clear data.
Now open the play store and try to install something.
If you still get 495 go to Settings > Accounts and delete your Google account. Restart phone and add your Google account. Should be fixed.

tried everything on 495, no luck
doppelhelix said:
Try this:
Settings > Apps > swipe until you see category "all"
Search for "Google Play Store" and clear data.
Search for "Googe Services Framework" and clear data.
Now open the play store and try to install something.
If you still get 495 go to Settings > Accounts and delete your Google account. Restart phone and add your Google account. Should be fixed.
Click to expand...
Click to collapse
I had tried ALL the suggestion on the internet for 495, nothing worked. Even flashing multiple versions of systems dint work. Still get 495 at times with the 5.0.2, but works when i try multiple times. I also tried different wifi connection, no luck there too

Related

Issues with Market After Factory Reset

Alright, guys. I can't figure this one out. After wiping my nook, I planned to sell it to a family member that needs a tablet. When I wiped it and reinstalled RC1 of CM7.1, It brought me to the usual sign in, Gapps installer, blah blah blah. However, most of the applications said "item could not be found". Oh well....I'll just hop on the market and install the ones that failed, right? Wrong. I go to install them and they don't have an install button. I also tried wiping data/cache for the Google Framework and the market and restarting, fixing permissions, and reflashing the rom and Gapps. No luck. I tried signing into her account on market.android.com, and they say "this item is not compatible with this device". WHAT? I just had it installed. The apps that don't work are Maps, Youtube, and Adobe Flash Player. Otherwise, Gmail, Voice, and Voice Search all installed correctly. Weird. Anybody else run into this and know how to fix it?
Search a little. There must be a dozen posts about missing apps here....
Already did search. Didn't find anything like my issue.
I have not changed anything since last night when I had downloaded a few free apps and uninstalled others. This morning I started to do the same and have several free apps that I have no download button for as well. *Note: Apps are showing up in Market with all their info just no download button.
Hearing Saver and Myth Defense LF are two examples of apps that I have a download button for on my DroidX with CM7 but not on the NC.
*Should consolidate to this thread: http://forum.xda-developers.com/showthread.php?t=1196417
Look around multiple threads going on about this. Find market in settings and then uninstall updates.
---
- Sent from my LG Optimus V using Tapatalk

Google Play services not supported?

I'm getting the error message, "Google Play services, which some of your applications rely on, is not supported by your device." Google Now says, "To continue using Google Now, you need Google Play services, which is not supported by your device. Please contact the manufacturer for assistance." WTF? I tried clearing the app's data and rebooting, but no dice. Tried uninstalling and reinstalling. No go. Any suggestions?
It was working fine before. I don't know what I did to break it, but it's frustrating. I've tried uninstalling it and reinstalling, wiping dalvik & cache, and fixing permissions. No go. Any ideas?
Please, someone help me with this.
UndeadSquirrel said:
Please, someone help me with this.
Click to expand...
Click to collapse
I have the same issue. Now previously worked, now doesn't.
Is it possible that this is related to the device ID? I have flashed several different ROMs lately and back to may daily driver. I don't recall if I maintained or changed the device ID.
mordango said:
I have the same issue. Now previously worked, now doesn't.
Is it possible that this is related to the device ID? I have flashed several different ROMs lately and back to may daily driver. I don't recall if I maintained or changed the device ID.
Click to expand...
Click to collapse
I don't know, but I flashed another ROM, HyperDroid AOXP, to be exact, and haven't had any problems since.
Hey man I just got this tonight and fixed it. I can't say exactly what fixed it but what I did was unfreeze ALL my apps from titanium backup, clear the data from google play in applications manager and uninstalled the update. After resetting my phone and freaking out for about 5 minutes, my phone connected to google play and reinstalled google play services and worked again. So I may have done more than I needed to but it worked
I had the same message as the OP, and Google Keep was having issues due to not having Google Play services working. I tried to clear the data from google play services and google play in applications manager ... but I didn't have the option to clear data from Google Play services, and I didn't have Google Play at all listed there ... and that's how I found that my Play Store was gone altogether! So I just found a Google Play store apk online and sideloaded it, and I'm working again since then.

Has anyone been experiencing Google Play Store issues, i.e. cannot update apps or DL

Hello All,
Apologies if this has been addressed already. I did try to search for the issue and have found various articles outside of XDA, but none internally. Yesterday, or perhaps the day before, I noticed I was unable to update any of my apps via the Google Play Store.
I tried the basic troubleshooting steps.
Reset mobile data.
Did a clear cache and data on the Play Store app, as well as Google Play Services (this also kicked me back to an older version of play, when I go to settings and click build, it says it will install a new version of Play, i.e. the one I had prior to a Data clear, but I never get it).
Removed and re-added my google account on my phone.
Stopped short of doing a factory reset, as I am not too keen on doing so just yet.
Called Google Support (or rather, used their callback feature built into the play store app), and they were absolutely clueless. The guy literally said, there is no solution to this problem and hung up on me, sounded like the gentlemen may have been from Africa, or the call center in Africa. Whatever the case, it was clear he had absolutely no technical knowledge or ability other than reading 3 lines from a script.
In any event, has anyone else been experiencing this issue, and is there a solution and/or any insight or updates regarding this?
Thanks in advance.
Do you get any errors from Play Store while trying to update apps?
No errors, whatsoever. Just stuck on downloading. Tried it over WI-FI and it still didn't work. Then went tried a different Wi-Fi and was able to download apps and update apps again, but I still can't download or update anything over my mobile network.
At one point, I got a timeout message coded (925). Searched around for that, and none of the fixes worked (I had already tried tjose fixes anyway).
MODERATOR, please move this to the T-Mobile Galaxy Note 5 forum. Apologies. I was at work when posting this, and didn't check which forum I was in when posting. This should be addressed in the T-Mobile Note 5 forum. Thanks!!
Clear data and cache of Play Store app, then connect to VPN (change your IP address to another country), and run Play Store, see if it works or not.
Ok TAEL, I will try this and get back to you.
Found the culprit. Apparently, on the Note 5, there are fine grained settings for restricting background data for certain apps and processes. I had restricted background data for "Media", and this was the issue. Thank you for your help!
You silly guy, you.

ZTE Axon M 128GB Chinese Edition Oreo Update removes Google functionality

Yesterday I updated to Oreo as the ZTE Axon M update service showed a new update available. On update Google Play would no longer launch and Play Services was not functioning. The Google Application services were pre-installed on the phone when purchased and shipped from AliExpress.
I figured I would reset the phone and on reset all Google functionality was removed.
I figured I would simply install the GAPPS services again and followed this thread:
https://android.gadgethacks.com/how...-store-without-gapps-google-services-0176241/
However once everything installs and I launch the Play Store I get a white blank screen.
I would have expected to be prompted for the Google Account login screen and if I check Accounts from settings I can see that there is a Google Account listed but not configured and if I click it I am told to add the account from the relevant app. There is no other shortcut installed though other than Google Play Store which hangs as described previously.
I have tried various other ways to get this sorted out but the end result is the same, inability to add a google account and no way to launch the play store.
I considered YalpStore but its really not fit for purpose because anything that requires the Google Play Services framework will not run.
My phone is not rooted but it appears it does not need to be for GAPPS install functionality. I can see many threads that say this works without the need for rooting (and in any event there are no guides for rooting an Axon M).
My question is simply how do I the Google Play Store and Google Play Services to work on the ZTE Axon M with the Oreo update ? It is driving me nuts and I would never have proceeded with the update if I had realised it would simply be removed.
Same
I'm. Having the same problem I tryed everything
Me too please we want solution
Did you try the same package used for the Xiaomi devices? I have to play on that (it's the rev 2).
sev7en said:
Did you try the same package used for the Xiaomi devices? I have to play on that (it's the rev 2).
Click to expand...
Click to collapse
Yes, same problem
baraa_998 said:
Yes, same problem
Click to expand...
Click to collapse
I found that one new, tested the old with no success, checking this one: http://en.miui.com/thread-3998-1-1.html
sev7en said:
I found that one new, tested the old with no success, checking this one: http://en.miui.com/thread-3998-1-1.html
Click to expand...
Click to collapse
I tried, same issue crashing
I tried multiple methods too, but to no avail.
I do suspect a possibility. The previous time when i managed to get my gapps working when i first got the Chinese set, i had to disable the "Mi-Assistant" App as that was the one preventing my Google Play Services from Auto-Running even though it was set to allow. This time, I can not even see Google Play Services in the Auto-Run Manager and while i tried to force stop and disable the "Mi-Assistant" App, it does not allow me to disable.
I hope this info can help provide some leads to an expert who would be able to help us get back our GApps running again.
Thanks.
I do agree... meanwhile take a look here: https://code.tutsplus.com/articles/10-alternative-android-app-stores--cms-20999
good morning I found the application with the google play store inside the play store zte. After several attempts I managed to install a heavy game (1.3 GB) as ADERA disabling all the Chinese apps, keeping the display always active, I only downloaded via wi-fi. So I managed to download it without problems (I do not know which of these changes worked). the application has a triangular design with central red, the word Google followed by two Chinese characters
Hi, are you on the Android Oreo Update?
Pierpaolo89 said:
good morning I found the application with the google play store inside the play store zte. After several attempts I managed to install a heavy game (1.3 GB) as ADERA disabling all the Chinese apps, keeping the display always active, I only downloaded via wi-fi. So I managed to download it without problems (I do not know which of these changes worked). the application has a triangular design with central red, the word Google followed by two Chinese characters
Click to expand...
Click to collapse
yes oreo 8.1 axon m 6 / 128gb. If there is the possibility I can post images of the app. One thing the app inside contains the play store but the apps that you download do not appear on the home of the device but within the app itself
Sounds like an emulator to me.. Would be great if you could provide the images of the app. Any small information helps.
Btw, to all, i did manage to download a GApps installer which seemed promising, cause at least it went into the login page for Google Account. But then the error of requesting to update "Google Play Services" popped up again and again and everything went down the drain again. Will try further and hopefully will have good news.
I'm new on the forum you have to explain to me how to post the images. thank you
Dears... did you see that in the ZTE Store?
Search for Google Play...
https://forum.xda-developers.com/attachment.php?attachmentid=4561303&stc=1&d=1532957263
https://forum.xda-developers.com/attachment.php?attachmentid=4561304&stc=1&d=1532957263
Here we are
Pierpaolo89 said:
good morning I found the application with the google play store inside the play store zte. After several attempts I managed to install a heavy game (1.3 GB) as ADERA disabling all the Chinese apps, keeping the display always active, I only downloaded via wi-fi. So I managed to download it without problems (I do not know which of these changes worked). the application has a triangular design with central red, the word Google followed by two Chinese characters
Click to expand...
Click to collapse
There is an application in the ZTE Market that installs a pseudo Google Play but it is sandboxed somehow and you have to launch this app to get access to your installs - feels very insecure to me - I just want a clean Google Play on the device
unfortunately for now it is the only solution I found. Otherwise you must use third-party app stores such as amazon, aptoide, etc.
Pierpaolo89 said:
unfortunately for now it is the only solution I found. Otherwise you must use third-party app stores such as amazon, aptoide, etc.
Click to expand...
Click to collapse
I posted a link with a few of alternative stores (the best is to get the apk stand-alone ihmo) but if it is to follow that sandbox ways, as suggest, create a new "junky" account just to have it registered.
Any Update??!!

[GUIDE] New method to install Google Mobile Services on Huawei P40 and other phones

[GUIDE] New method to install Google Mobile Services on Huawei P40 / Mate 30 and other phones without GMS
Hi guys!!!
I'm thrilled to report that I just found this new way to get Google Mobile Services to work on Huawei and Honor devices that don't have them.
It's totally working [today is 20 june 2020] and it SOLVES the new problem that doesn't let the users sign-in to their Google accounts at the time of the installation.
Everything is very detailed and shown step-by-step on the following video...
Please be sure to download the .zip file that has all the stuff needed to get this to work. Using this method, that zip file must be copied to the root a pen-drive. It's here, for Android 10: https://bit.ly/2ATWPGE
[UPDATE - 29 / June / 2020]
Important stuff:
- You must have your phone in english in order to proceed with this method.
- After it is complete you can switch back to your preferred language, without problems.
- If you want to add more Google accounts, you should do this procure while you are installing GMS. Use this link: https://youtu.be/jgCN6SeP32c?t=1418 It guides directly to the right moment in that video.
By the way, it's working great for a lot of users. Push notifications, though, aren't working.
Still, I believe this is the best method around.
Cheers!
Amazing!
Just tried it - not working for me. Got passed the sign in issue where the old method failed, and successfully created a google account. However I get the message at the end of the process that my device isn't Google Play certified. I followed video to the end where I repeat the uninstalling and re-installing the last items again, but still the same error. I can get Play Store to run, and download aps, eg Gmail, but when I run it, there is the same error about play services not supported.
UPDATE.
Repested the last few stages AGAIN and now - Gmail runs and I can see my emails, however after a few seconds it closes every time.
Play store is no longer working.
Getting an "Error while retrieving information from serve: DF-DFERH-01"
I'll keep trying I guess
OK, giving up. I have repeated the uninstall, reinstall steps several times now and can't get it to work. Interestingly, in Device ID software my phone no longer shows any information for Google Services Framework, IMEI, SIM Subscriber ID, Sim Card, Hardware Serial. I'm guessing this is why Play Store won't run. Have tried rebooting.
Going to remove everything and reboot. Have to wait for another guide/work around.
DTBrum said:
Just tried it - not working for me. Got passed the sign in issue where the old method failed, and successfully created a google account. However I get the message at the end of the process that my device isn't Google Play certified. I followed video to the end where I repeat the uninstalling and re-installing the last items again, but still the same error. I can get Play Store to run, and download aps, eg Gmail, but when I run it, there is the same error about play services not supported.
UPDATE.
Repested the last few stages AGAIN and now - Gmail runs and I can see my emails, however after a few seconds it closes every time.
Play store is no longer working.
Getting an "Error while retrieving information from serve: DF-DFERH-01"
I'll keep trying I guess
Click to expand...
Click to collapse
same issue here..
the "new Method" works only temp...
- it works only on english system language
- after change to german system language, you get this error: Error while retrieving information from serve: DF-DFERH-01"
- or this can be fixed b ycleared cache and data of the services framework again (+force stop) but than you are can access google pay store but than the notifcation issue starts again.
Its not 100% and its not heaven and not better as any other methods on the past. It only fix the "google server can not be reached issue" and add two more problems..
Deffault said:
[GUIDE] New method to install Google Mobile Services on Huawei P40 / Mate 30 and other phones without GMS
Hi guys!!!
I'm thrilled to report that I just found this new way to get Google Mobile Services to work on Huawei and Honor devices that don't have them.
It's totally working [today is 20 june 2020] and it SOLVES the new problem that doesn't let the users sign-in to their Google accounts at the time of the installation.
Everything is very detailed and shown step-by-step on the following video...
Please be sure to download the .zip file that has all the stuff needed to get this to work. Using this method, that zip file must be copied to the root a pen-drive. It's here, for Android 10: https://bit.ly/2ATWPGE
I'll detail the method here (in text), but right now I just wanted to let everyone know that this exists and it's heaven.
Cheers!
Click to expand...
Click to collapse
For me everything is working fine except google push service. Not receiving notification for most of the apps.
matzedin said:
same issue here..
the "new Method" works only temp...
- it works only on english system language
- after change to german system language, you get this error: Error while retrieving information from serve: DF-DFERH-01"
- or this can be fixed b ycleared cache and data of the services framework again (+force stop) but than you are can access google pay store but than the notifcation issue starts again.
Its not 100% and its not heaven and not better as any other methods on the past. It only fix the "google server can not be reached issue" and add two more problems..
Click to expand...
Click to collapse
You are wrong. You are writing many wrong things. I used this method on my P40 in asian language and all works good. No notifications after reboot or similar. That DF-DFERH-01 error is a common problem that can come out also on previous guides. You need to reset your device and start following the guide from scratch.
denzel09 said:
You are wrong. You are writing many wrong things. I used this method on my P40 in asian language and all works good. No notifications after reboot or similar. That DF-DFERH-01 error is a common problem that can come out also on previous guides. You need to reset your device and start following the guide from scratch.
Click to expand...
Click to collapse
please: shut up..and dont provide fake infos: i had reset the device 20 ! times this night! It dont work!
Or can you explain me why thee notification is still coming after installing the file of step 5 but NOT before as i installed file STEP 4!
antony1020 said:
For me everything is working fine except google push service. Not receiving notification for most of the apps.
Click to expand...
Click to collapse
That's normal
---------- Post added at 02:17 PM ---------- Previous post was at 02:15 PM ----------
DTBrum said:
OK, giving up. I have repeated the uninstall, reinstall steps several times now and can't get it to work. Interestingly, in Device ID software my phone no longer shows any information for Google Services Framework, IMEI, SIM Subscriber ID, Sim Card, Hardware Serial. I'm guessing this is why Play Store won't run. Have tried rebooting.
Going to remove everything and reboot. Have to wait for another guide/work around.
Click to expand...
Click to collapse
That's a common problem also with old guides. You need to reset completely your device and follow the guide from scratch until the Device ID appears again.
denzel09 said:
That's normal
---------- Post added at 02:17 PM ---------- Previous post was at 02:15 PM ----------
Click to expand...
Click to collapse
Is there any way to fix this. I tried lots of tutorials/guides nothing works. I want notification to be received atleast in MS teams.
Not sure if any of you used THIS tutorial. It works perfectly. Only thing I don't have is Gmail notifications... No errors of any kind...
denzel09 said:
That's normal
---------- Post added at 02:17 PM ---------- Previous post was at 02:15 PM ----------
That's a common problem also with old guides. You need to reset completely your device and follow the guide from scratch until the Device ID appears again.
Click to expand...
Click to collapse
I'll wait until others post about their experiences. I have wiped my device, done a full factory reset. Interestingly I tried my online banking app before wiping it - it reported me as signing in from another device. It listed this phone and the phone from yesterday (same handset) before I attempted this as 2 different devices. So I'm wondering if this works by sending some spoof ID (or even changes ID) to Google to get it as an authorised device, especially as a lot of the info was missing from Device ID? Play store was originally working up until you have to start uninstalling and re-installing files.
I may be tempted again at some point, especially if there is a way of doing this that works long term. But for now I think I will invest my time in finding alternatives to Google apps and look to moving my info across there. The only thing I used on a regular basis and will miss is the contactless payments., especially with Covid19. I can get emails working using another app that has access to Gmail. It's easy enough to export your data if you want to ditch Google. So far I've only encountered 2 non Google apps I use that refuse to run, FlightRadar24 (geek alert) and Ebay. It should be possible to access these from browser, I guess - not tried yet. And I have a good alternative for YouTube that works great as well. I can even use the online banking. Only had the phone 2 days, so still enjoying trying something different to my previous Samsung phones.
RedSkyRoad said:
Not sure if any of you used THIS tutorial. It works perfectly. Only thing I don't have is Gmail notifications... No errors of any kind...
Click to expand...
Click to collapse
Hi,
I followed this guide,
Working fine, only no push notifications for Gmail.
WhatsApp etc, Play Store working fine
Sent from my ELS-NX9 using Tapatalk
Those who still have the problem
Do stop and delete
Google Play services
Google Services Framework
Install them again
Step 3
Google Services Framework
Then
Step 5
Google Play services
Restart the phone
Repeat the process if the problem is still
solmy said:
Those who still have the problem
Do stop and delete
Google Play services
Google Services Framework
Install them again
Step 3
Google Services Framework
Then
Step 5
Google Play services
Restart the phone
Repeat the process if the problem is still
Click to expand...
Click to collapse
i did that at least 50 times and still not working
HassenC said:
Hi,
I followed this guide,
Working fine, only no push notifications for Gmail.
Click to expand...
Click to collapse
I noticed that my Google Play Services has an update in the Play Store. Do you think I should just leave it alone or should I update it? I don't want to break the whole thing again
RedSkyRoad said:
I noticed that my Google Play Services has an update in the Play Store. Do you think I should just leave it alone or should I update it? I don't want to break the whole thing again
Click to expand...
Click to collapse
No idea,
I'm a bit hesitant to update as well for the same reason.
Maybe someone that knows better can advise us.
Sent from my ELS-NX9 using Tapatalk
solmy said:
Those who still have the problem
Do stop and delete
Google Play services
Google Services Framework
Install them again
Step 3
Google Services Framework
Then
Step 5
Google Play services
Restart the phone
Repeat the process if the problem is still
Click to expand...
Click to collapse
this must me proceed all 24h..sometimes 2 times a day..that really bad!
gabud2691 said:
i did that at least 50 times and still not working
Click to expand...
Click to collapse
matzedin said:
this must me proceed all 24h..sometimes 2 times a day..that really bad!
Click to expand...
Click to collapse
this the simplest and shortest way. always work with me
https://www.youtube.com/watch?v=QDtx_wdR_Yc
RedSkyRoad said:
I noticed that my Google Play Services has an update in the Play Store. Do you think I should just leave it alone or should I update it? I don't want to break the whole thing again
Click to expand...
Click to collapse
dont update it. it will overwrite the gms core mod 2. error notification will appear agaoin
klebengan said:
this the simplest and shortest way. always work with me
https://www.youtube.com/watch?v=QDtx_wdR_Yc
Click to expand...
Click to collapse
That way hasn't worked for some time as it fails where you have to sign in to your Google account.
The updated way gets you to sign in from your browser.
The issue is something breaks once you start the uninstall and reinstall part. I had Play store running fine, and notifications coming through. Device ID doesn't show up any information about the phone any more and I get the error the device isn't authorised for use on Google Play services.
At the end of the video it states the steps to take if it doesn't work. Repeated them numerous times with no success. Factory reset phone and gave up.

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