Database Develop

Driver Help

Note: I have searched the forums/google/youtube and done just about everything suggested.
I downloaded the SDK thinking my computer would notice the drivers ... it doesn't
I've installed, uninstalled, rebooted, power cycled, disonnected, reconnected, deleted, added etc... And Windows still does not recognize my Hero.
I don't know what to do now, as I thought I was going to just simply root and keep it moving, but I can't even get transfer contacts yet. Anybody have suggestions? Tips? Anything? I'm desperate here
Running: Vista x64

Make sure you download and install HTC Sync here and turn on USB Debugging on your phone by pressing menu, settings, applications, development, and check USB debugging. Also turn on unknown sources in the same menu in applications.

Dave2582 said:
Make sure you download and install HTC Sync here and turn on USB Debugging on your phone by pressing menu, settings, applications, development, and check USB debugging. Also turn on unknown sources in the same menu in applications.
Click to expand...
Click to collapse
I've done this too ... multiple times

Ok, try this link and download the htc drivers for the hero. When its looking for the drivers, browse for the location yourself and point it to the drivers that you downloaded (once you extracted it)

Dave2582 said:
Ok, try this link and download the htc drivers for the hero. When its looking for the drivers, browse for the location yourself and point it to the drivers that you downloaded (once you extracted it)
Click to expand...
Click to collapse
Sigh, tried this too. Windows just keeps telling me it cant find the driver - even when I direct it to the folder I've never had this happen with any other drivers I've installed

try removing the device in device manager and remove SDK and then go back through the steps of installing htc sync plug in your phone then run SDK

Kenpoman said:
try removing the device in device manager and remove SDK and then go back through the steps of installing htc sync plug in your phone then run SDK
Click to expand...
Click to collapse
Lol yea I've done that too. Maybe it's my system. I just plugged the damn thing in to my office computer and the phone recognized the USB, and on the computer I can see the mSD - none of which have happened on my system at home.
Thanks for all the help, if anybody else has suggestions feel free to keep em comin!

i have had problems with two of the four computers that I have it installed on.
both of them i think i used different versions of SYNC to get it to work but I can't remember.

Kenpoman said:
i have had problems with two of the four computers that I have it installed on.
both of them i think i used different versions of SYNC to get it to work but I can't remember.
Click to expand...
Click to collapse
I'd be happy to even get THAT far. My computer wont install drivers, my phone doesn't detect that its connected via usb, so I'm unable to mount. So there's no chance of even using SYNC yet lol. I guess I should be happy I didn't rush out to get that EVO just yet, cuz I'd kill over if I were having this problem with that phone. With the Hero, it's annoying cuz I can't transfer music or root yet.
The following accurately sums my emotional roller coaster the last 24hrs ...
... ... ... ... ... ...

I had a similar problem. First does you phone charge from the USB port? if not find a different USB cable. I have heard thicker is better but all the ones I have tried have charged it.
If it does charge but you can get Windows to recognize it as ADB then install PDAnet on your computer. You can find it with a google search. I got really frusturaded getting the drivers to work too, but PDAnet worked on the first try.

Fazulka said:
I had a similar problem. First does you phone charge from the USB port? if not find a different USB cable. I have heard thicker is better but all the ones I have tried have charged it.
If it does charge but you can get Windows to recognize it as ADB then install PDAnet on your computer. You can find it with a google search. I got really frusturaded getting the drivers to work too, but PDAnet worked on the first try.
Click to expand...
Click to collapse
I use the stock USB, which does charge it via any USB connection. However I notice that when I plug it into a system at work (Windows 7) the phone recognizes the USB connection and allows me to mount [I'm adding music I sent to myself this morning to the phone via this Win7 system]. Whereas the system at home the phone doesn't even see a USB connection present, so no mounting option. (I've tried all 4 USB ports on my personal laptop)
I'll DL PDAnet either tonight or tomorrow and see how this works. Thanks for the suggestion, and I'll keep you posted.
--off to find this XDA android app--

amorphouskev said:
I use the stock USB, which does charge it via any USB connection. However I notice that when I plug it into a system at work (Windows 7) the phone recognizes the USB connection and allows me to mount [I'm adding music I sent to myself this morning to the phone via this Win7 system]. Whereas the system at home the phone doesn't even see a USB connection present, so no mounting option. (I've tried all 4 USB ports on my personal laptop)
I'll DL PDAnet either tonight or tomorrow and see how this works. Thanks for the suggestion, and I'll keep you posted.
--off to find this XDA android app--
Click to expand...
Click to collapse
Pdanet is the only way my computer would recognize it also so that should work for u.

Papa Smurf151 said:
Pdanet is the only way my computer would recognize it also so that should work for u.
Click to expand...
Click to collapse
Didnt work. I kinda give up.

My phone only gives me the mount USB option when my PC is booting. As soon as I log in to windows that option goes away.
Sent from my HERO200 using XDA App

seriously try a to install a different version of sync first. i am using two different versions .

Kenpoman said:
seriously try a to install a different version of sync first. i am using two different versions .
Click to expand...
Click to collapse
Ok I've finally gotten the phone and computer to see each other. So I now have access to the SD card, however Vista still is not locating drivers.
Methods tried:
Installing, Uninstalling HTC Sync (various versions, new & old - including several reboots)
A tether program suggested in this thread
PDAnet
Directed Vista to folders with drivers.
Downloaded suggested drivers to Vista and pointed the system to particular folder
It's great that now I can take care of adding music etc... to the phone, but I had hopes of rooting as well, and it doesn't look like that's going to be a reality.
I'm still completely open to suggestions, and very grateful for all the assistance so far!
Since I just got this phone from asurion it's still on 1.5 would updating help? (I didn't want to update android for fear that I wouldn't be able to root, as I heard some update went out that prevented ppl from rooting)
-----------------
UPDATE:
I must have THE WORST Karma in the world, as soon as I posted this I stopped being able to see my SD card, and the phone keeps wanting to sync with HTC sync. No option to mount the USB anymore. I'm ready to bash my head and this phone repeatedly into a brick wall (after throwing my notebook off a balcony)

do you have sdk installed.
i had a hell of a time and ended up installing sdk in mydocuments instead of the root C:
again this is just one computer. my windows 7 machine was good from the start.
i haven't tried vista yet.
let me retrace my steps and see if i can help
this is also an option for rooting http://unrevoked.com/
i haven't tried it myself but you can download it to your phone and with a file explorer you can install it.

I've given up. This issue has made just pushed me completely away from Windows. I've realized that practically any USB device plugged in (except my old win mobile device) isn't recognized. Switching to Linux and hopefully a more compatible android experience.
Thanks for all the help!
Sent from my HERO200 using XDA App

My only thought (after having similar problems at work) is that there are still driver issues. I found a program called USBDeview that can be used to remove drivers left behind by other removal methods. It requires admin rights, so if you don't have those, sorry. If you still want to try, the program was a free download found using Google. Remove the drivers, reboot, and give it one more try.

[Q] ICS Rom installed...ADB does not recognize phone

Since installing the Simply AOKP ICS ROM, I am assuming I need new drivers, but not sure. I found a newer ADB, and downloaded "usb_driver_r03-windows", and also USB drivers from Samsung. Neither are recognized as correct drivers for the phone.
Anyone have any suggestions?

I'm not sure which driver the first one you spoke of might be. You need to use the google driver (aka Nexus S Driver) to make adb work.

mrhaley30705 said:
I'm not sure which driver the first one you spoke of might be. You need to use the google driver (aka Nexus S Driver) to make adb work.
Click to expand...
Click to collapse
Thanks. I found it and have downloaded it, but not having success.
Of course, I think the old Samsung driver is installed. So, I plugged in the phone, went to Device Manager, and selected the Android phone to delete it.
When I plugged in the phone, it searched for drivers, and did not find them.
Any suggestions on how I proceed to get this driver installed? I did install it via
SDK Manager as instructed online.
[EDIT]
I just read through the Google docs again, and do see them saying it is in "<sdk>\extras\google\usb_driver\ directory". Searching now.
[EDIT2]
Thanks. That got me going.

[Q] Moto Razr not recognized as ADB Device

Hey guys,
Total noob here as you can see, but prior to signing up I've gleaned a lot of info and help from xda-dev. Great Forum!
So first off - YES I did search for this, both on xda-dev and google. I've found several suggestions, which I'll go over below, but none have helped and I'm at a dead end.
I have a Droid Razr that I want to root. Phone specs are:
Droid RAZR (XT912)
Android V. 4.0.4
Kernel v 3.0.8
Build num 6.7.2-180_DHD-16_M4-31
PC is Win7 x64
My issue is that the when plugged in (USB Debug enabled, and NOT as mass storage of course) It refuses to show up in device manager as an ADB Connection/Device. It shows up under portable devices. Various Rooting scripts I've tried always fail at step 1, I assume because of this issue.
Here are things I've tried;
Removed ALL drivers and software related to Moto Razr. After my PC was thoroughly convinced that it had never met a Motorola Device before, I plugged in my RAZR and Windows could not find a suitable driver automatically, which I expected. So I tried these things one at a time:
MotoHelper Driver 5.50 - It is the correct driver for the device, but it recognizes my phone as a portable device, not an ADB connection.
Motorola Device Manager - same results
MotoCast (suggested via Google search) - same results.
Android SDK. I downloaded the software, installed the packages I needed, including the Google USB Driver package - same result.
I Googled up a similar issue with a software called "DejaConnect", I downloaded and installed their driver - same results.
Going through each of these, I removed the old drivers and rebooted PC several times, rebooted phone several times, double and triple checked my USB Debug setting, and I just can't get this to show up as an ADB Device.
What am I doing wrong here? I figured if anything could fix my issue it would be the SDK software, but that didn't resolve the issue.
Any help is greatly appreciated, thanks in advance!

Wrong forum wrong device.
Sent from my Galaxy Nexus using Tapatalk 2

It looks like your phone is not in the Mass Storage mode. Switch to that (so that it's not recognized as a Media device, but as a Mass Storage one). That's the way I have it on my Razr I.
And yeah, wrong phone for this forum

mattlgroff said:
Wrong forum wrong device.
Sent from my Galaxy Nexus using Tapatalk 2
Click to expand...
Click to collapse
Sonuva!
Can I get this moved to the correct DROID Razr forum? I don't want to double/cross post.
Thanks patoberli, I will give that a try. From the guides I was reading I was convinced it should NOT be connected as mass storage, but we'll see what happens!

wintermute85 said:
Sonuva!
Can I get this moved to the correct DROID Razr forum? I don't want to double/cross post.
Thanks patoberli, I will give that a try. From the guides I was reading I was convinced it should NOT be connected as mass storage, but we'll see what happens!
Click to expand...
Click to collapse
So just in case this does get moved to the correct Droid RazR forum...
Reading this thread: http://forum.xda-developers.com/showthread.php?t=1764850 I decided to do a factory reset. Before setting up any accounts or syncing, I turned on USB Debugging and BAM, showed up as an ADB Device. After that it was easy peasy.
Used Eternity Project's one-click root tool. Installed Safe Strap for backing up and flashing ROMs, right now I'm using the Black Widow ICS rom.
Successful day.

drivers troubleshooting

Hi Team,
I feel like I'm pretty close to being able to root this thing. Never used ADB, telnet, or any of the other random things I've spent several days reading about, but I think I've got it lined up to give it a shot.
I wish I could do this on my mac, but it seems the MotoWpNoMo step requires a PC. I do have an old laptop running xp (sp3), so for that step I'll use it. Unfortunately I can't seem to get the drivers to work. I've installed the motorola device manager's newest incarnation and still no luck getting it to pick up my device.
Any advice on how to get windows XP to recognize my device?

motoxuser said:
Hi Team,
I feel like I'm pretty close to being able to root this thing. Never used ADB, telnet, or any of the other random things I've spent several days reading about, but I think I've got it lined up to give it a shot.
I wish I could do this on my mac, but it seems the MotoWpNoMo step requires a PC. I do have an old laptop running xp (sp3), so for that step I'll use it. Unfortunately I can't seem to get the drivers to work. I've installed the motorola device manager's newest incarnation and still no luck getting it to pick up my device.
Any advice on how to get windows XP to recognize my device?
Click to expand...
Click to collapse
what do you mean by your computer won't pick up your device.
like when you plug in your device nothing happens no driver's start to install or on your phone does it say USb debugging enabled or MTP.
or when you computer trys to install the drivers it fails.
if you not getting anything at all when you plug your phone in i would try a different USB port if still nothing then i would try a different USB cable
if you are having issues getting the drivers to install you can try downloading the Moto X toolkit, it has a option to download the drivers plus it also comes with ADB and everything else in the folder it installs to.(location is C:/Program Files/stillthisguy)
here is the link for the Toolkit for PC
http://forum.xda-developers.com/showthread.php?t=2477132
ToolKit for Mac
http://forum.xda-developers.com/showthread.php?t=2591875

hey that got it - the toolkits are great. thanks!:good:

motoxuser said:
hey that got it - the toolkits are great. thanks!:good:
Click to expand...
Click to collapse
no problem man glad it got it up and running

Can't connect Nexus 6 via USB

Hello, I just received my Nexus 6 but I have a problem which also was also a problem on my old note 2. It won't recognize the drivers or install them. I did some test, it connected and instantly updated the drivers on another machine, so it's not the cable or the phone(A windows 7 machine), and it also works with my windows 10 tablet.
I also removed digital signature requirement for installing them, doesn't seem to work. I literally have no clue and did my research for about 1 hour to no avail. I must have done something way long in the past on windows 8.1 to flash my note and that ****ed up somewhere in windows, but I have absolutely no clue here.
Worst comes to worst, I'll just reformat, as this was an "upgrade" from windows 8.1.
Couldn't this be linked to motherboard drivers possibly?
Edit : http://puu.sh/jVpz1/38c5e640f8.jpg I tried manually to uninstall/reinstall, to no avail.

Lyper said:
Hello, I just received my Nexus 6 but I have a problem which also was also a problem on my old note 2. It won't recognize the drivers or install them. I did some test, it connected and instantly updated the drivers on another machine, so it's not the cable or the phone(A windows 7 machine), and it also works with my windows 10 tablet.
I also removed digital signature requirement for installing them, doesn't seem to work. I literally have no clue and did my research for about 1 hour to no avail. I must have done something way long in the past on windows 8.1 to flash my note and that ****ed up somewhere in windows, but I have absolutely no clue here.
Worst comes to worst, I'll just reformat, as this was an "upgrade" from windows 8.1.
Couldn't this be linked to motherboard drivers possibly?
Edit : http://puu.sh/jVpz1/38c5e640f8.jpg I tried manually to uninstall/reinstall, to no avail.
Click to expand...
Click to collapse
Delete all your android drivers, and try this:
http://forum.xda-developers.com/showthread.php?t=2588979

I removed 4 adb drivers and many samsung ones, installed with administrator settings the linked content, then it tried to install the nexus 6 via the default windows updated. Seemed to work, get the sound for connection, but no option to transfer my stuff. I tried uninstalling the drivers and re-installing, still nothing.
http://puu.sh/jVt0q/57fb6bf8d3.png

No more ideas?

Lyper said:
No more ideas?
Click to expand...
Click to collapse
Been a long time since I did it. Have to download the google driver. Then go to device manager where you delete the Android driver. Right click and will ask for where to get the driver. Pick local to search PC for driver and install from there. That the best I remember off top of my head. On mine is Asus driver. I deleted it and then searched PC for the Google driver.

prdog1 said:
Been a long time since I did it. Have to download the google driver. Then go to device manager where you delete the Android driver. Right click and will ask for where to get the driver. Pick local to search PC for driver and install from there. That the best I remember off top of my head. On mine is Asus driver. I deleted it and then searched PC for the Google driver.
Click to expand...
Click to collapse
Yeah well I did that multiple times, which didn't work. I really don't feel like reformatting, ho boy, but I really gotta get this going. Thanks for the suggestion!

Try switching ports.
Sent from my Nexus 6 using Tapatalk

I tried switching ports.
Ok so the list of things I tried : Manually removing any drivers that had to do with android/usb phone, I reinstalled the drivers for my motherboard, I fixed every system inconsistency with ccleaner, removed android studio. I had also manually removed any prior detection fo the nexus 6 in the device manager. It will once again pop up the "driver install" from windows, complete, but be impossible to manually update via device manager as it doesn't recognize my device.
I'm also using the default cable from my nexus 6, and tried others. Is there anything else to do? Otherwise reformatting tonight. Thanks everyone for the support.

Hello, sorry to keep bumping this thread. I just reformat... and the problem still persists. I have no clue what to do anymore, I literally tried everything I could possibly think of.
Anyone got any ideas? To state again, I'm running windows 10 x64.

http://puu.sh/k0qiv/a4802d7e43.png
I just found that when I used the "reset pc" function of Windows, I still have remnants of adb. What am I supposed to do here? Any ideas how to remove them fully? Could that be the problem?

Nevermind, I did a total complete reformat now, still doesn't work. I'm literally out of ideas now.
Should I contact my motherboard manufacturer (MSI) ?

not sure what to tell you, but definitely samsung drivers and motorola drivers do not play well together very often

Lyper said:
http://puu.sh/k0qiv/a4802d7e43.png
I just found that when I used the "reset pc" function of Windows, I still have remnants of adb. What am I supposed to do here? Any ideas how to remove them fully? Could that be the problem?
Click to expand...
Click to collapse
Not sure what you lost. I did an upgrade from 8.1 to 10. All my SDK, Java, adb/fastboot, Path Variables, ect remained intact. Depending on Make and Model of PC there have been a lot of drivers missing or needing updates. The PC should see the phone regardless of adb/fastboot status. It has to be a driver on PC side. The OS supports it. It should show as an Android device even if it doesn't say Nexus 6. Nexus 6 shows the Google Driver is good.

prdog1 said:
Not sure what you lost. I did an upgrade from 8.1 to 10. All my SDK, Java, adb/fastboot, Path Variables, ect remained intact. Depending on Make and Model of PC there have been a lot of drivers missing or needing updates. The PC should see the phone regardless of adb/fastboot status. It has to be a driver on PC side. The OS supports it. It should show as an Android device even if it doesn't say Nexus 6. Nexus 6 shows the Google Driver is good.
Click to expand...
Click to collapse
Can this be the problem?
http://www.msi.com/support/mb/P67AC43_B3.html#down-driver&Win10 64
There doesn't seem to be any drivers for windows 10, I tried installing the windows 8 ones, but that didn't work.

Lyper said:
Can this be the problem?
http://www.msi.com/support/mb/P67AC43_B3.html#down-driver&Win10 64
There doesn't seem to be any drivers for windows 10, I tried installing the windows 8 ones, but that didn't work.
Click to expand...
Click to collapse
Have you tried a Windows update since the original boot. On my son's AZUS the touchpad driver was bad. It had changed driver to a Generic. Deleted that driver and ran Windows update and it found the new driver. Worth a shot. Hard to tell what to do. I couldn't see any differences after the Win 10 upgrade. Didn't even effect my dual boot Linux. My friend just lost lost the drive sync to his Linux setup.
---------- Post added at 11:40 AM ---------- Previous post was at 11:38 AM ----------

Just an update, I cannot believe I found the problem while I kept digging.
Get this.
It was because I had Windows 10 N version. I am not ****ing kidding. Somehow the windows bloatware makes it so I'm unable to install phone drivers. It seems to be a recurrent problem because my friend has another phone and it did the same to him. How the **** is this a thing? Like, how could microsoft let such a **** up go by and there hasn't been a big controversy? Am I missing something?
I feel like the cheaper version of an OS gimping the user by removing such basic function as installing phone drivers is insane. But then you can fix it by installing the media pack for your respective OS, but you have to know that.
I'll leave this up if anyone ever searches for these terms.

Lyper said:
Just an update, I cannot believe I found the problem while I kept digging.
Get this.
It was because I had Windows 10 N version. I am not ****ing kidding. Somehow the windows bloatware makes it so I'm unable to install phone drivers. It seems to be a recurrent problem because my friend has another phone and it did the same to him. How the **** is this a thing? Like, how could microsoft let such a **** up go by and there hasn't been a big controversy? Am I missing something?
I feel like the cheaper version of an OS gimping the user by removing such basic function as installing phone drivers is insane. But then you can fix it by installing the media pack for your respective OS, but you have to know that.
I'll leave this up if anyone ever searches for these terms.
Click to expand...
Click to collapse
Can you tell where can I find the media pack for windows 10?
Thanks.