Can't connect Nexus 6 via USB - Nexus 6 Q&A, Help & Troubleshooting

Hello, I just received my Nexus 6 but I have a problem which also was also a problem on my old note 2. It won't recognize the drivers or install them. I did some test, it connected and instantly updated the drivers on another machine, so it's not the cable or the phone(A windows 7 machine), and it also works with my windows 10 tablet.
I also removed digital signature requirement for installing them, doesn't seem to work. I literally have no clue and did my research for about 1 hour to no avail. I must have done something way long in the past on windows 8.1 to flash my note and that ****ed up somewhere in windows, but I have absolutely no clue here.
Worst comes to worst, I'll just reformat, as this was an "upgrade" from windows 8.1.
Couldn't this be linked to motherboard drivers possibly?
Edit : http://puu.sh/jVpz1/38c5e640f8.jpg I tried manually to uninstall/reinstall, to no avail.

Lyper said:
Hello, I just received my Nexus 6 but I have a problem which also was also a problem on my old note 2. It won't recognize the drivers or install them. I did some test, it connected and instantly updated the drivers on another machine, so it's not the cable or the phone(A windows 7 machine), and it also works with my windows 10 tablet.
I also removed digital signature requirement for installing them, doesn't seem to work. I literally have no clue and did my research for about 1 hour to no avail. I must have done something way long in the past on windows 8.1 to flash my note and that ****ed up somewhere in windows, but I have absolutely no clue here.
Worst comes to worst, I'll just reformat, as this was an "upgrade" from windows 8.1.
Couldn't this be linked to motherboard drivers possibly?
Edit : http://puu.sh/jVpz1/38c5e640f8.jpg I tried manually to uninstall/reinstall, to no avail.
Click to expand...
Click to collapse
Delete all your android drivers, and try this:
http://forum.xda-developers.com/showthread.php?t=2588979

I removed 4 adb drivers and many samsung ones, installed with administrator settings the linked content, then it tried to install the nexus 6 via the default windows updated. Seemed to work, get the sound for connection, but no option to transfer my stuff. I tried uninstalling the drivers and re-installing, still nothing.
http://puu.sh/jVt0q/57fb6bf8d3.png

No more ideas?

Lyper said:
No more ideas?
Click to expand...
Click to collapse
Been a long time since I did it. Have to download the google driver. Then go to device manager where you delete the Android driver. Right click and will ask for where to get the driver. Pick local to search PC for driver and install from there. That the best I remember off top of my head. On mine is Asus driver. I deleted it and then searched PC for the Google driver.

prdog1 said:
Been a long time since I did it. Have to download the google driver. Then go to device manager where you delete the Android driver. Right click and will ask for where to get the driver. Pick local to search PC for driver and install from there. That the best I remember off top of my head. On mine is Asus driver. I deleted it and then searched PC for the Google driver.
Click to expand...
Click to collapse
Yeah well I did that multiple times, which didn't work. I really don't feel like reformatting, ho boy, but I really gotta get this going. Thanks for the suggestion!

Try switching ports.
Sent from my Nexus 6 using Tapatalk

I tried switching ports.
Ok so the list of things I tried : Manually removing any drivers that had to do with android/usb phone, I reinstalled the drivers for my motherboard, I fixed every system inconsistency with ccleaner, removed android studio. I had also manually removed any prior detection fo the nexus 6 in the device manager. It will once again pop up the "driver install" from windows, complete, but be impossible to manually update via device manager as it doesn't recognize my device.
I'm also using the default cable from my nexus 6, and tried others. Is there anything else to do? Otherwise reformatting tonight. Thanks everyone for the support.

Hello, sorry to keep bumping this thread. I just reformat... and the problem still persists. I have no clue what to do anymore, I literally tried everything I could possibly think of.
Anyone got any ideas? To state again, I'm running windows 10 x64.

http://puu.sh/k0qiv/a4802d7e43.png
I just found that when I used the "reset pc" function of Windows, I still have remnants of adb. What am I supposed to do here? Any ideas how to remove them fully? Could that be the problem?

Nevermind, I did a total complete reformat now, still doesn't work. I'm literally out of ideas now.
Should I contact my motherboard manufacturer (MSI) ?

not sure what to tell you, but definitely samsung drivers and motorola drivers do not play well together very often

Lyper said:
http://puu.sh/k0qiv/a4802d7e43.png
I just found that when I used the "reset pc" function of Windows, I still have remnants of adb. What am I supposed to do here? Any ideas how to remove them fully? Could that be the problem?
Click to expand...
Click to collapse
Not sure what you lost. I did an upgrade from 8.1 to 10. All my SDK, Java, adb/fastboot, Path Variables, ect remained intact. Depending on Make and Model of PC there have been a lot of drivers missing or needing updates. The PC should see the phone regardless of adb/fastboot status. It has to be a driver on PC side. The OS supports it. It should show as an Android device even if it doesn't say Nexus 6. Nexus 6 shows the Google Driver is good.

prdog1 said:
Not sure what you lost. I did an upgrade from 8.1 to 10. All my SDK, Java, adb/fastboot, Path Variables, ect remained intact. Depending on Make and Model of PC there have been a lot of drivers missing or needing updates. The PC should see the phone regardless of adb/fastboot status. It has to be a driver on PC side. The OS supports it. It should show as an Android device even if it doesn't say Nexus 6. Nexus 6 shows the Google Driver is good.
Click to expand...
Click to collapse
Can this be the problem?
http://www.msi.com/support/mb/P67AC43_B3.html#down-driver&Win10 64
There doesn't seem to be any drivers for windows 10, I tried installing the windows 8 ones, but that didn't work.

Lyper said:
Can this be the problem?
http://www.msi.com/support/mb/P67AC43_B3.html#down-driver&Win10 64
There doesn't seem to be any drivers for windows 10, I tried installing the windows 8 ones, but that didn't work.
Click to expand...
Click to collapse
Have you tried a Windows update since the original boot. On my son's AZUS the touchpad driver was bad. It had changed driver to a Generic. Deleted that driver and ran Windows update and it found the new driver. Worth a shot. Hard to tell what to do. I couldn't see any differences after the Win 10 upgrade. Didn't even effect my dual boot Linux. My friend just lost lost the drive sync to his Linux setup.
---------- Post added at 11:40 AM ---------- Previous post was at 11:38 AM ----------

Just an update, I cannot believe I found the problem while I kept digging.
Get this.
It was because I had Windows 10 N version. I am not ****ing kidding. Somehow the windows bloatware makes it so I'm unable to install phone drivers. It seems to be a recurrent problem because my friend has another phone and it did the same to him. How the **** is this a thing? Like, how could microsoft let such a **** up go by and there hasn't been a big controversy? Am I missing something?
I feel like the cheaper version of an OS gimping the user by removing such basic function as installing phone drivers is insane. But then you can fix it by installing the media pack for your respective OS, but you have to know that.
I'll leave this up if anyone ever searches for these terms.

Lyper said:
Just an update, I cannot believe I found the problem while I kept digging.
Get this.
It was because I had Windows 10 N version. I am not ****ing kidding. Somehow the windows bloatware makes it so I'm unable to install phone drivers. It seems to be a recurrent problem because my friend has another phone and it did the same to him. How the **** is this a thing? Like, how could microsoft let such a **** up go by and there hasn't been a big controversy? Am I missing something?
I feel like the cheaper version of an OS gimping the user by removing such basic function as installing phone drivers is insane. But then you can fix it by installing the media pack for your respective OS, but you have to know that.
I'll leave this up if anyone ever searches for these terms.
Click to expand...
Click to collapse
Can you tell where can I find the media pack for windows 10?
Thanks.

Related

Nexus One USB Connection Issue

Hello I just got my Nexus One (woot!). I connected it to my PC and the Nexus One keeps saying USB Connected then Disconnected over and over. Windows sees my phone (im on windows 7). anyone know how to fix this problem?
check and make sure the cable is plugged in good to the computer, im having problems with mouting the sd card in 7 it cant find the driver for the phone.
nvm it seems my monitor's usb port doesnt like nexus one
yours found the driver?
yeah it found it problem was that my usb port on minter didnt like nexus one and kept disconnecting it.. i plugged it in to a DIFFERENT USB port on monitor and now its working 100% solid. kinda funny actually
If youre having problems with the drive try downloading usbdeview (32-bit) (64-bit)
unplug your phone, run the program and select all items on the list with the word android in them, and uninstall them all. Then plug your phone back in and see what happens.
still nothing
I had to download the newest android usb driver in order to get it to work on xp.
You need r3 of the driver, which doesn't appear to be on the android site yet (I got it by installing the full sdk with the updater app and then doing an update).
You can get the driver here:
http://djdoprkngutub.cloudfront.net/usb_driver.zip
mlevin said:
I had to download the newest android usb driver in order to get it to work on xp.
You need r3 of the driver, which doesn't appear to be on the android site yet (I got it by installing the full sdk with the updater app and then doing an update).
You can get the driver here:
http://djdoprkngutub.cloudfront.net/usb_driver.zip
Click to expand...
Click to collapse
is there anyway someone can open access to this? i wanted to download it but it says access denied.
thanks
df
The problem can be the typical Nexus one. The USB port maybe damaged. I think my problem caused by the port. But for this I can't give a lot solution just this,you have to change the panel. I don't know how much is it. Anyone can give us a trick for that. And one more thing. For transfering files you can use airdroid. It's a really useful app.
Sent from my Nexus One using Tapatalk 2
mlevin said:
I had to download the newest android usb driver in order to get it to work on xp.
You need r3 of the driver, which doesn't appear to be on the android site yet (I got it by installing the full sdk with the updater app and then doing an update).
You can get the driver here:
http://djdoprkngutub.cloudfront.net/usb_driver.zip
Click to expand...
Click to collapse
The link does not work, you can restore it? Thank you!

Driver Help

Note: I have searched the forums/google/youtube and done just about everything suggested.
I downloaded the SDK thinking my computer would notice the drivers ... it doesn't
I've installed, uninstalled, rebooted, power cycled, disonnected, reconnected, deleted, added etc... And Windows still does not recognize my Hero.
I don't know what to do now, as I thought I was going to just simply root and keep it moving, but I can't even get transfer contacts yet. Anybody have suggestions? Tips? Anything? I'm desperate here
Running: Vista x64
Make sure you download and install HTC Sync here and turn on USB Debugging on your phone by pressing menu, settings, applications, development, and check USB debugging. Also turn on unknown sources in the same menu in applications.
Dave2582 said:
Make sure you download and install HTC Sync here and turn on USB Debugging on your phone by pressing menu, settings, applications, development, and check USB debugging. Also turn on unknown sources in the same menu in applications.
Click to expand...
Click to collapse
I've done this too ... multiple times
Ok, try this link and download the htc drivers for the hero. When its looking for the drivers, browse for the location yourself and point it to the drivers that you downloaded (once you extracted it)
Dave2582 said:
Ok, try this link and download the htc drivers for the hero. When its looking for the drivers, browse for the location yourself and point it to the drivers that you downloaded (once you extracted it)
Click to expand...
Click to collapse
Sigh, tried this too. Windows just keeps telling me it cant find the driver - even when I direct it to the folder I've never had this happen with any other drivers I've installed
try removing the device in device manager and remove SDK and then go back through the steps of installing htc sync plug in your phone then run SDK
Kenpoman said:
try removing the device in device manager and remove SDK and then go back through the steps of installing htc sync plug in your phone then run SDK
Click to expand...
Click to collapse
Lol yea I've done that too. Maybe it's my system. I just plugged the damn thing in to my office computer and the phone recognized the USB, and on the computer I can see the mSD - none of which have happened on my system at home.
Thanks for all the help, if anybody else has suggestions feel free to keep em comin!
i have had problems with two of the four computers that I have it installed on.
both of them i think i used different versions of SYNC to get it to work but I can't remember.
Kenpoman said:
i have had problems with two of the four computers that I have it installed on.
both of them i think i used different versions of SYNC to get it to work but I can't remember.
Click to expand...
Click to collapse
I'd be happy to even get THAT far. My computer wont install drivers, my phone doesn't detect that its connected via usb, so I'm unable to mount. So there's no chance of even using SYNC yet lol. I guess I should be happy I didn't rush out to get that EVO just yet, cuz I'd kill over if I were having this problem with that phone. With the Hero, it's annoying cuz I can't transfer music or root yet.
The following accurately sums my emotional roller coaster the last 24hrs ...
... ... ... ... ... ...
I had a similar problem. First does you phone charge from the USB port? if not find a different USB cable. I have heard thicker is better but all the ones I have tried have charged it.
If it does charge but you can get Windows to recognize it as ADB then install PDAnet on your computer. You can find it with a google search. I got really frusturaded getting the drivers to work too, but PDAnet worked on the first try.
Fazulka said:
I had a similar problem. First does you phone charge from the USB port? if not find a different USB cable. I have heard thicker is better but all the ones I have tried have charged it.
If it does charge but you can get Windows to recognize it as ADB then install PDAnet on your computer. You can find it with a google search. I got really frusturaded getting the drivers to work too, but PDAnet worked on the first try.
Click to expand...
Click to collapse
I use the stock USB, which does charge it via any USB connection. However I notice that when I plug it into a system at work (Windows 7) the phone recognizes the USB connection and allows me to mount [I'm adding music I sent to myself this morning to the phone via this Win7 system]. Whereas the system at home the phone doesn't even see a USB connection present, so no mounting option. (I've tried all 4 USB ports on my personal laptop)
I'll DL PDAnet either tonight or tomorrow and see how this works. Thanks for the suggestion, and I'll keep you posted.
--off to find this XDA android app--
amorphouskev said:
I use the stock USB, which does charge it via any USB connection. However I notice that when I plug it into a system at work (Windows 7) the phone recognizes the USB connection and allows me to mount [I'm adding music I sent to myself this morning to the phone via this Win7 system]. Whereas the system at home the phone doesn't even see a USB connection present, so no mounting option. (I've tried all 4 USB ports on my personal laptop)
I'll DL PDAnet either tonight or tomorrow and see how this works. Thanks for the suggestion, and I'll keep you posted.
--off to find this XDA android app--
Click to expand...
Click to collapse
Pdanet is the only way my computer would recognize it also so that should work for u.
Papa Smurf151 said:
Pdanet is the only way my computer would recognize it also so that should work for u.
Click to expand...
Click to collapse
Didnt work. I kinda give up.
My phone only gives me the mount USB option when my PC is booting. As soon as I log in to windows that option goes away.
Sent from my HERO200 using XDA App
seriously try a to install a different version of sync first. i am using two different versions .
Kenpoman said:
seriously try a to install a different version of sync first. i am using two different versions .
Click to expand...
Click to collapse
Ok I've finally gotten the phone and computer to see each other. So I now have access to the SD card, however Vista still is not locating drivers.
Methods tried:
Installing, Uninstalling HTC Sync (various versions, new & old - including several reboots)
A tether program suggested in this thread
PDAnet
Directed Vista to folders with drivers.
Downloaded suggested drivers to Vista and pointed the system to particular folder
It's great that now I can take care of adding music etc... to the phone, but I had hopes of rooting as well, and it doesn't look like that's going to be a reality.
I'm still completely open to suggestions, and very grateful for all the assistance so far!
Since I just got this phone from asurion it's still on 1.5 would updating help? (I didn't want to update android for fear that I wouldn't be able to root, as I heard some update went out that prevented ppl from rooting)
-----------------
UPDATE:
I must have THE WORST Karma in the world, as soon as I posted this I stopped being able to see my SD card, and the phone keeps wanting to sync with HTC sync. No option to mount the USB anymore. I'm ready to bash my head and this phone repeatedly into a brick wall (after throwing my notebook off a balcony)
do you have sdk installed.
i had a hell of a time and ended up installing sdk in mydocuments instead of the root C:
again this is just one computer. my windows 7 machine was good from the start.
i haven't tried vista yet.
let me retrace my steps and see if i can help
this is also an option for rooting http://unrevoked.com/
i haven't tried it myself but you can download it to your phone and with a file explorer you can install it.
I've given up. This issue has made just pushed me completely away from Windows. I've realized that practically any USB device plugged in (except my old win mobile device) isn't recognized. Switching to Linux and hopefully a more compatible android experience.
Thanks for all the help!
Sent from my HERO200 using XDA App
My only thought (after having similar problems at work) is that there are still driver issues. I found a program called USBDeview that can be used to remove drivers left behind by other removal methods. It requires admin rights, so if you don't have those, sorry. If you still want to try, the program was a free download found using Google. Remove the drivers, reboot, and give it one more try.

Problem making pc to recognize phone.

Hello ppls.
I've read some similar threads about this problem, tried some solutions, didn't worked and they didin't really had my situation.
So lets begin. My phone isn't recognized by my computer of anysort. When i plug the device i get this error: Windows has stopped this device because it has reported problems. (Code 43) .Tried solutions for the error with no succes.
I run Windows 7 64 bit,4gb Ram, Intel Quad Core 2,2 Ghz. I downloaded the drivers for the device from samsung, bummer when i manually try to update the drivers and set the path to where the drivers are it says The device is already up to date,even with online search.
What i've tried so far:
1. Tried in normal condition with KIES. Debugging off.
2. Debuggind on. Same
3. Different PC with windows 7 32 bits, same error, same solutions that don't work
4. Updating .Net framework
5. Installing a program that automaticly detects drivers. It didnt even see it.
6. Checking the cable for corrosion or anything else faulty. Cleaned it even.
7. Yelling are the stupid phone !!
Thank you.
rahbert said:
Hello ppls.
I've read some similar threads about this problem, tried some solutions, didn't worked and they didin't really had my situation.
So lets begin. My phone isn't recognized by my computer of anysort. When i plug the device i get this error: Windows has stopped this device because it has reported problems. (Code 43) .Tried solutions for the error with no succes.
I run Windows 7 64 bit,4gb Ram, Intel Quad Core 2,2 Ghz. I downloaded the drivers for the device from samsung, bummer when i manually try to update the drivers and set the path to where the drivers are it says The device is already up to date,even with online search.
What i've tried so far:
1. Tried in normal condition with KIES. Debugging off.
2. Debuggind on. Same
3. Different PC with windows 7 32 bits, same error, same solutions that don't work
4. Updating .Net framework
5. Installing a program that automaticly detects drivers. It didnt even see it.
6. Checking the cable for corrosion or anything else faulty. Cleaned it even.
7. Yelling are the stupid phone !!
Thank you.
Click to expand...
Click to collapse
Have you tried with a different USB cable?
No because i connected succesfully my friends galaxy fit with it, so the cable is not the problem.
thry manualy installing galaxy s drivers on pc?
Uninstall and reinstall the drivers.
Try different drivers.
Make sure you're using a Samsung wrong with the Samsung drivers.
Use a different PC.
Keep trying!
I gave up...I tried everything.Spent hours of searching forums and applying solution, nothing works... Tried On 3 different pc's. 1 with win 7 64bit, and the rest win 7 32 bit. I can't manually install the drivers either. Says there are already up to date when i set a location for the drivers to detect...I can't even use it as mass storage.
rahbert said:
I gave up...I tried everything.Spent hours of searching forums and applying solution, nothing works... Tried On 3 different pc's. 1 with win 7 64bit, and the rest win 7 32 bit. I can't manually install the drivers either. Says there are already up to date when i set a location for the drivers to detect...I can't even use it as mass storage.
Click to expand...
Click to collapse
To try using different drivers you would need to uninstall the current driver.
And just to be sure, you didn't flash to CM7/MIUI recently, not realizing Samsung drivers won't recognize your phone anymore, right? Nexus S drivers for those ROMs.
Its on the original ROM i think. Recently bought it second hand, 1 year old.
I couldn't find different drivers...except 32 bit and 64bit, but they all are the same version. Maybe post a link or something. Mine are 1.4.4.
Firmware version: 2.3.3
Baseband version i9000XXJVO
Kernel Version: 2.6.35.7-i9000xwjvh - CL184813 [email protected] #Dark_core_2.4 Mon May 16 15:02:38 EEST 2011
Build Number: DarkyRom JVH v10.1
SOLVED. The problem was from the ROM Darky 10.2. I went to a service did a resoft donno how they do it, installed me the original gingerbread 2.3.4 and now works like a charm!
rahbert said:
SOLVED. The problem was from the ROM Darky 10.2. I went to a service did a resoft donno how they do it, installed me the original gingerbread 2.3.4 and now works like a charm!
Click to expand...
Click to collapse
Just for future reference, this site is filled with tutorials on how to do just that. In fact, that is what this site is all about—new ROMs, new ideas, and how to get them onto your device. Look around next time.
upichie said:
Just for future reference, this site is filled with tutorials on how to do just that. In fact, that is what this site is all about—new ROMs, new ideas, and how to get them onto your device. Look around next time.
Click to expand...
Click to collapse
Dude i'm not the kinda of guy that doesn't research first. Like i mentioned i tried everything i found with no effect. The thing is, the problem reappeared after a day, with the new rom. Took it back to the service, said its a virus from some apps i installed...Is it possible? Thing is, it worked even after i restored all my apps.
I couldn't change the rom either because neither Odin or Heimdall saw my phone, if that is what you reffered to. If you know how to resoft a phone without the pc recognizing it (not even as a composite USB device in download mode or debugmode) and just Showing in Odin or Heimdall "Unknown Device" and failed at installing ClockworkMod, be my guest and redirect me to the tutorial, or tell me how to do it.
Thx
rahbert said:
Dude i'm not the kinda of guy that doesn't research first. Like i mentioned i tried everything i found with no effect. The thing is, the problem reappeared after a day, with the new rom. Took it back to the service, said its a virus from some apps i installed...Is it possible? Thing is, it worked even after i restored all my apps.
I couldn't change the rom either because neither Odin or Heimdall saw my phone, if that is what you reffered to. If you know how to resoft a phone without the pc recognizing it (not even as a composite USB device in download mode or debugmode) and just Showing in Odin or Heimdall "Unknown Device" and failed at installing ClockworkMod, be my guest and redirect me to the tutorial, or tell me how to do it.
Thx
Click to expand...
Click to collapse
http://forum.xda-developers.com/showthread.php?t=1347899
upichie said:
http://forum.xda-developers.com/showthread.php?t=1347899
Click to expand...
Click to collapse
How can i use Mobile Odin if i can't root it?
Anyway the problem has been identified as the driver behind the usb slot of the phone, At least that what the guy at the service said...for the moment i'm waiting. I'll keep you posted.
rahbert said:
How can i use Mobile Odin if i can't root it?
Anyway the problem has been identified as the driver behind the usb slot of the phone, At least that what the guy at the service said...for the moment i'm waiting. I'll keep you posted.
Click to expand...
Click to collapse
Throw it against the wall then. You ask us for help, disregard all of it, and then update us on what the service desk told you. If you will only listen to them, then don't ask us, kay? Appreciated.
Hi, there.
Actully, the rahbert's question is not bad. How can i use Mobile Odin if i can't root the device?
Or, how can I root without PC? Is it possible? I have exactly the same problem:
Nexus S (I9020), ICS 4.0.4(stock). When I plug the device: the error is reported(Code 43).
Should I try wipe data/factory reset? I really don't want to do this, because there is another good question: How can I fully backup my data(Titanium and so on) without root access? Can you suggest me something? Thanks.
Herman76 said:
Have you tried with a different USB cable?
Click to expand...
Click to collapse
Changing the USB cable worked for me. Thanks!!

[Q]ADB/Device Manager Issues, help please!

Hello all, first time poster, but I have been lurking for a few days absorbing what I can. I just recently got my first Android phone, the Droid Turbo. So far I love it. I am trying to use the awesome Debloater tool I found elsewhere, but I have a problem. When ever I connect my Droid Turbo to a computer in my house (desktop or laptop), I get an error in device manager. Neither the standard Google ADB driver, or the Universal ADB drivers seem to be working. I am not stupid when it comes to computers, but am I missing something? I have uninstalled, restarted and reinstalled both drivers a few times, I even tried using the SDK to install Google's drivers as well. USB debugging is turned on. I can't seem to find any USB drivers for the Droid Turbo at the Motorola site listed with Google. The phone is new, running 4.4.4 KitKat. I am running Windows 7 x64 on my PC, a fairly fresh install. I'm really at a loss to figure out what is going on, any help or a point in the right direction would be greatly appreciated . I have already searched most of the relevant information and videos on this sight, but perhaps I missed something.
Please keep up the good work! My phone is just begging for a root/unlocked bootloader with a clean Android install, But I will settle for no bloatware for now.
I was going to include a screenshot of what I see with my phone plugged in, but I don't have enough posts yet. None of the options of "Update Driver" result in it working, its as if it sees my Droid Turbo there, but I just don't have correct the drivers for it, and I cant find the right ones.
Install drivers from motorola and select driver manualy, dont work with Windows XP
matheus_sc said:
Install drivers from motorola and select driver manualy, dont work with Windows XP
Click to expand...
Click to collapse
at this link:
Motorola Device Manger/USB drivers.
https://motorola-global-portal.custhelp.com/app/answers/detail/a_id/88481
Awesome!
Awesome! That link is what I was missing. Thanks a lot to both of you!

[Q] HTC One thinks its a galaxy note 3 on multiple ROMS

well, as the title says. Its been like this for a few months now, so I decided reinstall the ROM. I've tried different ROMs and every time it shows up as SM-N900s (Galaxy Note 3) in windows. However, on the phone under settings, it says HTC One. On the newest insertcoin ROM it came up in windows as HTC ONE on first boot, but after that, it went back to being the SM-N900s. As well, I always make sure to do a full wipe before I install a new ROM. I checked the build.prop and it list the model ID as HTC ONE so I have no clue what could be going on here. maybe someone here has a suggestion? I'm thinking maybe this is a possible cause of my mediaserver problem that I just couldn't fix, since it happened in every rom I've tried. phone is rooted, unlocked, and S-OFF.
bbmaster123 said:
well, as the title says. Its been like this for a few months now, so I decided reinstall the ROM. I've tried different ROMs and every time it shows up as SM-N900s (Galaxy Note 3) in windows. However, on the phone under settings, it says HTC One. On the newest insertcoin ROM it came up in windows as HTC ONE on first boot, but after that, it went back to being the SM-N900s. As well, I always make sure to do a full wipe before I install a new ROM. I checked the build.prop and it list the model ID as HTC ONE so I have no clue what could be going on here. maybe someone here has a suggestion? I'm thinking maybe this is a possible cause of my mediaserver problem that I just couldn't fix, since it happened in every rom I've tried. phone is rooted, unlocked, and S-OFF.
Click to expand...
Click to collapse
Its most likely a driver issue on your computer, nothing to do with the phone imo. Uninstall these Samsung drivers and install HTC drivers.
didn't work. removed all traces of samsung drivers and software from the drive and the registry, but still comes up as SM-N900s. I Don't get it. There must be some root cause that's creating all the strange (though minor) issues on my phone.
@bbmaster123 install the latest HTC sync manager after uninstalling every older driver version.. do a full reset if that's possible. Do you end up having this problem with every custom Rom that you flash?
It's not a widely reported issue which leads me to thinking that it's more about your computer than your phone.
Still says sm-n900s after installing sync manager. While I haven't tried many custom roms, it still said smn900s in all the rims I've tried, regardless of kitkat or lollipop. I'll try using my brothers laptop tomorrow when he comes to visit and let you know how it goes
bbmaster123 said:
Still says sm-n900s after installing sync manager. While I haven't tried many custom roms, it still said smn900s in all the rims I've tried, regardless of kitkat or lollipop. I'll try using my brothers laptop tomorrow when he comes to visit and let you know how it goes
Click to expand...
Click to collapse
See question 2 here about how to force the HTC driver, this is a driver problem, the 2nd link below is another guy who recently had the same problem.
http://forum.xda-developers.com/showpost.php?p=52135024&postcount=2
http://forum.xda-developers.com/htc-one/help/hard-brick-how-fix-t3135013/page2 post 15 onwards.
Seanie280672 said:
See question 2 here about how to force the HTC driver, this is a driver problem, the 2nd link below is another guy who recently had the same problem.
http://forum.xda-developers.com/showpost.php?p=52135024&postcount=2
http://forum.xda-developers.com/htc-one/help/hard-brick-how-fix-t3135013/page2 post 15 onwards.
Click to expand...
Click to collapse
Thanks, I never would have found that!
My phone already comes up as My HTC in device manager when running normally. in any other mode it comes up as android composite usb. It does try and fail to install some driver during boot though, however it only lasts for about 3 seconds, so I have no time to install anything. as well, fastboot boot recovery.img never worked for me anyway, so instead I always just flashed my recoveries. So I can't get my computer to trigger that driver installer besides rebooting the phone, unless you know a way. But yeah, you may be right about it being my pc and not my phone (for this problem anyway).
bbmaster123 said:
Thanks, I never would have found that!
My phone already comes up as My HTC in device manager when running normally. in any other mode it comes up as android composite usb. It does try and fail to install some driver during boot though, however it only lasts for about 3 seconds, so I have no time to install anything. as well, fastboot boot recovery.img never worked for me anyway, so instead I always just flashed my recoveries. So I can't get my computer to trigger that driver installer besides rebooting the phone, unless you know a way. But yeah, you may be right about it being my pc and not my phone (for this problem anyway).
Click to expand...
Click to collapse
Ignore that HTC MTP driver thing that pops up on you computer whilst your phone is booting, we all get that.
fastboot boot recovery command no longer works unless you are on HBOOT 1.44 I think was the last time it worked, only way to do it now is to flash recovery files.
Seanie280672 said:
Ignore that HTC MTP driver thing that pops up on you computer whilst your phone is booting, we all get that.
fastboot boot recovery command no longer works unless you are on HBOOT 1.44 I think was the last time it worked, only way to do it now is to flash recovery files.
Click to expand...
Click to collapse
I don't think my phone even shipped with hboot 1.44. Or maybe it did. what the hell do I know. I guess then I'll have to wait until I can access my brother's pc later today to test it out
Well, turns out you were right all along. its my computer's fault. I guess I'll just have to mess around with the drivers. Thanks for the help! Too bad though, I was hoping that was the root cause of all the other annoying issues on my phone... oh well I guess I can live with unlocking my phone to change songs!
bbmaster123 said:
Well, turns out you were right all along. its my computer's fault. I guess I'll just have to mess around with the drivers. Thanks for the help! Too bad though, I was hoping that was the root cause of all the other annoying issues on my phone... oh well I guess I can live with unlocking my phone to change songs!
Click to expand...
Click to collapse
Get yourself into device manager and add/remove programs, and remove everything to do with your HTC, the trouble is, windows is a pain for still remembering and self installing the driver again upon reboot, so before you restart your computer, unplug your phone, restart your computer, and look up or get a driver cache cleaner for you PC, run that then restart again, now try reinstall the drivers, drivers firtst ie HTC Sync Manager and then plug your phone in.
I finally fixed it just by uninstalling HTC driver installer and plugging my phone back in. windows right away installed:
USB Composite device
HTC One
My HTC
usb mass storage device
HTC Sync manager serial interface
HTC Android Phone USB Device
I probably am going to fresh install windows anyway, been meaning to for a while, but at least I got this one solved. thanks for the help seanie!
I guess I should make new individual threads for my other phone problems, eh? I got the mediaserver battery drain issue, ACR doesn't record anymore for some reason, and the music controls on my lock screen stopped functioning.
bbmaster123 said:
I finally fixed it just by uninstalling HTC driver installer and plugging my phone back in. windows right away installed:
USB Composite device
HTC One
My HTC
usb mass storage device
HTC Sync manager serial interface
HTC Android Phone USB Device
I probably am going to fresh install windows anyway, been meaning to for a while, but at least I got this one solved. thanks for the help seanie!
I guess I should make new individual threads for my other phone problems, eh? I got the mediaserver battery drain issue, ACR doesn't record anymore for some reason, and the music controls on my lock screen stopped functioning.
Click to expand...
Click to collapse
I guess your on Lollipop, The media server issue can be sorted by going into settings - developer options - use NuPlayer (experimental), uncheck it and restart, not sure about the other issues, but it may be worth reflashing your rom and starting fresh.
As for re-installing Windows, prepare for Windows 10 or download the beta of it, when it goes RTM you can use your windows 7 or 8 key to activate it, and it totally rocks, ive been using it as my main driver now for 3 months.
I'm running kitkat (I like it better) and that option isn't under developer options. The only options I've changed under there are enabling usb debugging(but of course) and force gpu rendering. also using dalvik instead of ART, since in kitkat it was buggy, from what I've heard. I do want to also start a fresh install of the same rom, but I just haven't found the time. I did try reinstalling the rom and restoring my data with Titanium Backup, but it just ended up restoring the problem too. For now, I've just been using system tuner to kill mediaserver right after boot, and the problem goes away until next boot.
I have windows 10 build 10130 on another drive and have been testing it since the first TP, and I agree, its pretty sweet, but I'm not 100% sure yet that I'm gonna switch over to it as my main OS on my main PC. I will be definitely updating my windows 8.1 recording computer to Windows 10 as soon as it goes RTM.
bbmaster123 said:
I'm running kitkat (I like it better) and that option isn't under developer options. The only options I've changed under there are enabling usb debugging(but of course) and force gpu rendering. also using dalvik instead of ART, since in kitkat it was buggy, from what I've heard. I do want to also start a fresh install of the same rom, but I just haven't found the time.
I have windows 10 build 10130 on another drive and have been testing it since the first TP, and I agree, its pretty sweet, but I'm not 100% sure yet that I'm gonna switch over to it as my main OS on my main PC. I will be definitely updating my windows 8.1 recording computer to Windows 10 as soon as it goes RTM.
Click to expand...
Click to collapse
Not heard of the media server bug on KitKat soz.
Still don't like the Windows 10 start menu live tiles, but Start10 fixes that.
I've been using classic start, but I always have to keep switching back to the stock start to launch modern apps, which I only barely use, just stuff like calculator and settings
bbmaster123 said:
I've been using classic start, but I always have to keep switching back to the stock start to launch modern apps, which I only barely use, just stuff like calculator and settings
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Click to collapse
bit off topic really, but see the picts below:
cool, then I'll have to give it a try. Much more like the win7 start menu than win10's stock menu.

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