Related
I have searched for solutions for the past 2 days but cant find one, if i missed it or this post is redundant , i apologize in advance.
Now my tilt is driving me crazy. It started last week when The touch screen wasnt working, but i fixed it by doing a couple of soft resets. then all the sudden, everytime i slide my keyboard out, the touch screen would stop responding. this went on for a day, then yesterday, when i tired to use the keyboard, the screen went blank, like the light died or something. but when i put it back on portrait, the screen would light up again.
A few moments later, the touch was responding, tried to use the keypad then the screen went blank..tried soft resets about 5 times and uninstalled all recent added programs (skyfire) ..finally the screen was working but the touch still wasnt working.
So this morning, i had the bright idea to do a hard reset....dumbest idea ever cos now its stuck at the screen where i have to "tap the screen to set up your wm device" and guess what..the touch screen isnt responding
plz i really need help with this. all so , i have a broken tilt.., well lcd screen is cracked...can i try to dismantle both tilts and replace the screens?
Ok, i used Code Factory's Remote screen alignment to bypass the alignment, but if i cant use the touch screen or the keyboard, the phone is pretty much useless for sending any information or making calls..is there a way to fix this?
I have had this same issue with my tilt. I could use the scroller on the left side of the unit to navigate but no touch screen. Both times that this has happened to me I removed the screen protector that I had on and restored a backup that I had on my storage card (I run a backup weekly). This has always fixed my issue. You could try another hard reset, not sure if that will help but do you get any lights on the keyboard when you slide it open? Is your tilt less than a year old because there is a manufacturer's warranty too.
Jim
when i slide the keyboard, i do get lights on the keyboard but not on the screen...it just goes dead..but when i slide it back in, the screen comes to life.
I cant do another hard reset cos i have to input the "1,2,3,4" code.
Also , the phone just got out of the 1yr warranty this month...awesome
I want to buy a replacement screen with a new digitizer but i need to be sure that is the problem.. ive searched for this keyboard problem but still have no answers
Now I'm having the same issue, touch not responding. I first noticed it about two days ago, when I slide the keyboard out, I could type just fine, but when I went to send the message the touch screen wouldnt work, so I'd close the keyboard and it would work. well yesterday it stopped working all together, so i used my d-pad and did a sprite restore and it started working again. But then On my way home i hit the lock button, and it stopped working after that, and I couldn't get it unlocked. I used the inner soft key to hit the first part of unlock, but then I couldnt ever figure which button to hit to get the on screen part of the unlock. So I had no choice but to do a hard reset, and just like highoct now I'm stuck on the stylus setup , and the touch still doesnt respond. does anybody esle have any suggestions ? Thanks in advance.
You can use the Code Factory's Remote screen alignment to bypass the alignment.
If the touch screen is the only problem, you can do one of two things if you are no longer under warranty;
1. Fix it yourself. You will have to buy a new Lcd screen with new digitizer at ebay and use this site http://www.pdacenter.ru/razborka/razbor_htc_kaiser/ to open up your tilt and replace it
2. Send it to a repair shop, I had two tilts and sent the one with the broken screen to www.missionrepair.com got it back in a within a week, $89.00 plus shipping
here is the link : http://www.missionrepair.com/Mission_Repair_AT_T_Cell_Phone_Repairs_and_Upgrades_s/321.htm
I still have the same tilt with the original problem..havent found a solution yet
Oh yeah, I did manage to do a hard reset again, but now the screen is just white. I can hear the sound of it booting up but it still has a white screen. I tired going to the Bootloader screen ( Camera and power at the same time)...still have the white screen. I believe its a hardware problem but i don't know what it is...any ideas?
Ok now I've done a hard flash, using the same HTC kaiser rom 6.1 and it fixes the problem for a little bit, until the first time I slide out the keyboard , then the screen stops working again, any suggestions ?
iPhone 3G Screen Repair...finally an affordable answer
If you are reading this, you are most likely in the same dilemma I was in. I dropped my phone and picked it up only to find out that the glass screen was cracked. I took my broken phone to apple and found out it would cost me $199. I then was told about iPhone 3G Screen Repair. They offered the iPhone 3G glass screen repair for only 69.99. They repaired my phone the same day they received it. I was very happy with the repair!
Chill0987 said:
If you are reading this, you are most likely in the same dilemma I was in. I dropped my phone and picked it up only to find out that the glass screen was cracked. I took my broken phone to apple and found out it would cost me $199. I then was told about iPhone 3G Screen Repair. They offered the iPhone 3G glass screen repair for only 69.99. They repaired my phone the same day they received it. I was very happy with the repair!
Click to expand...
Click to collapse
Sounds like a plug for your website to me... Last I checked this wasn't an iPhone site.
Chill0987 said:
If you are reading this, you are most likely in the same dilemma I was in. I dropped my phone and picked it up only to find out that the glass screen was cracked. I took my broken phone to apple and found out it would cost me $199. I then was told about iPhone 3G Screen Repair. They offered the iPhone 3G glass screen repair for only 69.99. They repaired my phone the same day they received it. I was very happy with the repair!
Click to expand...
Click to collapse
Does this look like an apple website? did i say i had an iphone? GET OUT OF HERE!!!
Ninety Four said:
Sounds like a plug for your website to me... Last I checked this wasn't an iPhone site.
Click to expand...
Click to collapse
And thats his only post, its spam. jerk him outta here
Tilt Touch Screen
highoct said:
You can use the Code Factory's Remote screen alignment to bypass the alignment.
If the touch screen is the only problem, you can do one of two things if you are no longer under warranty;
1. Fix it yourself. You will have to buy a new Lcd screen with new digitizer at ebay and use this site http://www.pdacenter.ru/razborka/razbor_htc_kaiser/ to open up your tilt and replace it
2. Send it to a repair shop, I had two tilts and sent the one with the broken screen to www.missionrepair.com got it back in a within a week, $89.00 plus shipping
here is the link : http://www.missionrepair.com/Mission_Repair_AT_T_Cell_Phone_Repairs_and_Upgrades_s/321.htm
I still have the same tilt with the original problem..havent found a solution yet
Click to expand...
Click to collapse
I know this thread is a bit old but was searching d forum for possible solutions cos yesterday i developed the same exact problem on my kaiser for no apparent reason!..flashing it hasnt helped and now im stuck on the wm setup screen..when u say u still have the same tilt with the original problem do you mean that the repair was unsuccessful? have you tried reparing it yourself? Thanks
I just started to have the same problem, it started out with the touch not responding (which a few soft resets fixed) and now the whole screen doesn't function unless i slid out the keyboard or if i jiggle it around and open it a couple of time i can usually find a spot that allows the screen to function with the keyboard closed. If i leave it in this position for about an hour the touch starts responding again, wtf. This is very inconvenient because as soon as you move the screen even just a little it will take me like half an hour to find the position which allows the phone to function.
grayfoxmg1 said:
I just started to have the same problem, it started out with the touch not responding (which a few soft resets fixed) and now the whole screen doesn't function unless i slid out the keyboard or if i jiggle it around and open it a couple of time i can usually find a spot that allows the screen to function with the keyboard closed. If i leave it in this position for about an hour the touch starts responding again, wtf. This is very inconvenient because as soon as you move the screen even just a little it will take me like half an hour to find the position which allows the phone to function.
Click to expand...
Click to collapse
same thing happened to me 3 days ago. touchscreen has just stopped responding.
it still worked when i slided my keyboard out, but only when it was out. then i realized it won't work at all (!) after soft reset. however, i could make it work again like that when i did the soft reset with the keyboard out. weird.
i tried searching, and decided to make a hard reset, flash a new rom, etc, etc., but no more touchscreen. at all. the device doesn't feel any touch in any case. nothing. i bypassed the beggining tap here with the storage card trick. (i've read it somewhere on the forum).
now i can only use my kaiser with the hw buttons, the keyboard, and that's it. no touch. really weird. please if anyone has any updates, solutions, anything, post. sniff sniff
mine doesn't have anything on the screen unless i slide it out, if i have it closed anymore, it just doesn't work at all.
try this:
ive just replaced my barely functioning lcd by myself, after living with it sometimes registered the stylus jumping around when i used the stylus. but before you change your lcd, here is a couple of tips for you guys:
1) try sliding out the keyboard. hold one finger in the middle of the keyboard and another on the back side of the phone, and squeeze hard, but careful. it might be that the flat cable between the screen part and the main part has loosened a bit from its socket, this could help it back in.
2) try sqeezing the hang up button hard. this might help the lcd-cable correctly back in its socket if it is loose.
im saying that this MIGHT help, if youre lucky. most likely you have to open the phone and squeeze the connectors back in yourself, or actually change the entire lcd. anyways, let me know what works for you!!
se1988 said:
ive just replaced my barely functioning lcd by myself, after living with it sometimes registered the stylus jumping around when i used the stylus. but before you change your lcd, here is a couple of tips for you guys:
1) try sliding out the keyboard. hold one finger in the middle of the keyboard and another on the back side of the phone, and squeeze hard, but careful. it might be that the flat cable between the screen part and the main part has loosened a bit from its socket, this could help it back in.
2) try sqeezing the hang up button hard. this might help the lcd-cable correctly back in its socket if it is loose.
im saying that this MIGHT help, if youre lucky. most likely you have to open the phone and squeeze the connectors back in yourself, or actually change the entire lcd. anyways, let me know what works for you!!
Click to expand...
Click to collapse
well, i tried both tips, but they didn't work. i'd like to say a big thanks anyway!
then i grabbed the kaiser service manual and took my device apart into pieces. i reconnected pretty much all the cables and stuff, but still no touchy. any further ideas?
you should try replacing the screen. im happy to say that this screen from this seller on eBay worked for me: http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&item=250539984183
look here for dissasembly video: http://www.fonlogix.tv/tiltlow.wmv
(to save it to desktop right click link and "save target as")
thanks for your help, i've just ordered a new screen! phew, i hope it's gonna work
Hello,
I'm not really sure if anyone encountered this before..
Suddenly today in the morning, I notice my Milestone's touchscreen is acting up.
I can't reach the menu button at the bottom of the screen. It always chooses Phone or Web Browser button instead :/
I use search to get to Dev Tools and Pointer Locations, and I realize there's a segment, about 1 third of the touchscreen, in the middle, unresponsive to touch.
I tried cleaning the screen, clearing cache, rebooting, it made it work temporarily, but then it returned again. I changed to stock 2.1 SBF, still no change. And now, its stuck in this state, I can't get it to work even temporarily..
I really dont want to send it to Customer Service, is there anyway to solve this?
Thanks!
Lesiroth said:
Hello,
I'm not really sure if anyone encountered this before..
Suddenly today in the morning, I notice my Milestone's touchscreen is acting up.
I can't reach the menu button at the bottom of the screen. It always chooses Phone or Web Browser button instead :/
I use search to get to Dev Tools and Pointer Locations, and I realize there's a segment, about 1 third of the touchscreen, in the middle, unresponsive to touch.
I tried cleaning the screen, clearing cache, rebooting, it made it work temporarily, but then it returned again. I changed to stock 2.1 SBF, still no change. And now, its stuck in this state, I can't get it to work even temporarily..
I really dont want to send it to Customer Service, is there anyway to solve this?
Thanks!
Click to expand...
Click to collapse
Same with me, i can't reach from menu in a bottom side to upper side, maybe 10mm dead space + 7mm right side from bottom side to upper side.
Please help me!!
Sorry my english is not good
It happen to me last 2 weeks while helping out a friend's Milestone. After i flashed a kernel, the whole screen is not working. Trying to flash back to stock ROM,custom ROM,etc but still the same.
By accident i press and hold both BACK key(the bottom left) and SEARCH key( bottom right) and ON the phone. I let go of the the two,BACK and SEARCH key after the phone is completely ON. To my surprise, it works!!! Until now the phone has no problem with the touchscreen.
I hope you guys can try this out or is it an coincidence,I don't know..
bietoff0728 said:
It happen to me last 2 weeks while helping out a friend's Milestone. After i flashed a kernel, the whole screen is not working. Trying to flash back to stock ROM,custom ROM,etc but still the same.
By accident i press and hold both BACK key(the bottom left) and SEARCH key( bottom right) and ON the phone. I let go of the the two,BACK and SEARCH key after the phone is completely ON. To my surprise, it works!!! Until now the phone has no problem with the touchscreen.
I hope you guys can try this out or is it an coincidence,I don't know..
Click to expand...
Click to collapse
thanks but no fix it for my phone
I had the same problem sometime last year, which I eventually fixed by clearing cache partition and rebooting a bunch of times.
Unfortunately, the problem re-appeared today. So far, rebooting and clearing cache hasn't worked.
By any chance, have any of you installed the WiiMote Controller App? I was convinced that was what was doing it to my phone. (maybe not, as I never re-installed it though)
I'm about to flash the sbf file, but as Lesiroth said, that might not work
i believe u r having GHOST TOUCHSCREEN syndrome
my touchscreen sometime do not response to my touch
it just went berserk!
the notification bar keep sliding up and down
if im in the menu, it goes up and down too!
sometime i cant unlock the screen bcos it do not respon
however, some chinese users found that this could be due to ripped/ torn ribbon
just google it
it is widely reported too!
I just want to say that I have fixed my Droid's touchscreen problem (or maybe it will re-appear in another six months).
Anyway, I just set the screen brightness to max and screen timeout to 30min and let the battery drain. I took the battery out for a second and then charged the phone with the USB that came with the phone over the wall socket.
I think the USB wire is the culprit (I was using a BB one for a while).
haroldz123 said:
i believe u r having GHOST TOUCHSCREEN syndrome
my touchscreen sometime do not response to my touch
it just went berserk!
the notification bar keep sliding up and down
if im in the menu, it goes up and down too!
sometime i cant unlock the screen bcos it do not respon
however, some chinese users found that this could be due to ripped/ torn ribbon
just google it
it is widely reported too!
Click to expand...
Click to collapse
my problem seemed to be disappeared after i soft reset n use stock rom
i tot launcher pro was the culprit but it is not
so i re-install LP n use for 1 day
d only problem i had was when i went for a jog, i tucked it on my waist (no in the pocket).
after that the screen stop working at all, i have to reboot by taking the battery a few time.
after 30 min or more, the problem was gone.
tis could be due to the stress applied to the screen when im joggin (as it it as "touched" while im jogging).
however, i removed beautiful widget n its addon too, dat could the source of the problem as well.
SOLUTION: soft reset, use stock rom / launcher for 1 day
if it still persist, it could a hardware problem
jtnw said:
I just want to say that I have fixed my Droid's touchscreen problem (or maybe it will re-appear in another six months).
Anyway, I just set the screen brightness to max and screen timeout to 30min and let the battery drain. I took the battery out for a second and then charged the phone with the USB that came with the phone over the wall socket.
I think the USB wire is the culprit (I was using a BB one for a while).
Click to expand...
Click to collapse
I am glad that you solved your problem. Unfortuntely the past week or so has been a really busy time for me, I could not focus on this problem. I will try your solution, although I still think it is a broken digitizer on my part.
maybe the problem is the digitizer..
try to change rom or wipe it first..
if the problem still persist i think its the digitizer..
use only the original charger..
OMFG that worked on my phone!!!
bietoff0728 said:
It happen to me last 2 weeks while helping out a friend's Milestone. After i flashed a kernel, the whole screen is not working. Trying to flash back to stock ROM,custom ROM,etc but still the same.
By accident i press and hold both BACK key(the bottom left) and SEARCH key( bottom right) and ON the phone. I let go of the the two,BACK and SEARCH key after the phone is completely ON. To my surprise, it works!!! Until now the phone has no problem with the touchscreen.
I hope you guys can try this out or is it an coincidence,I don't know..
Click to expand...
Click to collapse
----------------------------------------------------------------
A segment of my phone covering the home button went dead two weeks ago.. and duuuuude did this work!! its super smooth as ever!!! thanks a ton!!
Mine did the same exact thing! The entire strip from the home button to the top of the screen no longer works!
Sent from my SAMSUNG-SGH-I777 using XDA App
silverslasher said:
Mine did the same exact thing! The entire strip from the home button to the top of the screen no longer works!
Sent from my SAMSUNG-SGH-I777 using XDA App
Click to expand...
Click to collapse
ive the same problem, and i believe that's because of moisture. because every time when its raining except the problem with right side of screen im not even able to use the phone touch screen doesn't work at all and the phone just does something by itself! this issue started with small vertical bar from right side of screen and it growing everyday now im not able to use right side of screen till home button.
i want to know do i have to replace touchscreen or i can fix it with something to absorb humidity?
thanks in advance
Hello,
My Touch screen doesn't respond to touching since an hour ago.
I see no logical reason for this fault,
My screen is guarded and nothing happend to it.
I tried to remove battery and insert it with no luck, I booted my phone into CWM touch recovery, and it also doesn't recognize touching.
update2:
The problem appeared again.
just flash a kdz to return to stock rom
naeem86 said:
just flash a kdz to return to stock rom
Click to expand...
Click to collapse
The problem appeared again I tried a lot of times to remove battery&insert but it doesn't help.
Please help me.
I've just flashed my phone to stock rom,
I'm still having the same touchscreen issues - the screen won't respond to touching.
Any suggestion please?
Is it possible that the touchscreen issue is caused because of the screen protector?
ohadz said:
I've just flashed my phone to stock rom,
I'm still having the same touchscreen issues - the screen won't respond to touching.
Any suggestion please?
Is it possible that the touchscreen issue is caused because of the screen protector?
Click to expand...
Click to collapse
Screen protector protects screen If you have got stock FW back on the phone, just bring it to your carrier and they should do it on warranty.
N00BY0815 said:
Screen protector protects screen If you have got stock FW back on the phone, just bring it to your carrier and they should do it on warranty.
Click to expand...
Click to collapse
Thanks for the advice,
I flashed stock rom and now when I turn on my phone It shows me the "Android Welcome Screen", Is there a method how to bypass this screen without touching the screen? (If I'm taking phone to my carrier, it might seem strange to them that my phone shows the "Welcome screen" whether the touchscreen doesn't work so they could know I flash my phone and not to accept my phone's warranty)
ohadz said:
Thanks for the advice,
I flashed stock rom and now when I turn on my phone It shows me the "Android Welcome Screen", Is there a method how to bypass this screen without touching the screen? (If I'm taking phone to my carrier, it might seem strange to them that my phone shows the "Welcome screen" whether the touchscreen doesn't work so they could know I flash my phone and not to accept my phone's warranty)
Click to expand...
Click to collapse
You can try on-screen phone, which is a software by LG, but i think, that this also needs to be setup first... Otherwise, just tell them, that you did a factory reset, because your phone wasnt working properly anymore, and thats when your error occured.
I dont see another way... Maybe repair it on your own
N00BY0815 said:
You can try on-screen phone, which is a software by LG, but i think, that this also needs to be setup first... Otherwise, just tell them, that you did a factory reset, because your phone wasnt working properly anymore, and thats when your error occured.
I dont see another way... Maybe repair it on your own
Click to expand...
Click to collapse
I'm going to take my phone back to carrier
But there's very strange thing: the touchscreen rarely works.
I removed the battery for a night and when I got up in the morning and I inserted the battery and turned the device on, for a few seconds the touch worked . What does it tell about phone?
I've just received my phone from repairing, and my touch screen has been replaced.
I'm a little disappointed because I expected for getting new phone(I have a warranty). I've also noticed that the screen is a little thicker, about few mm, which is weird.
Is it right that phone with replacement touch screen won't be as smooth and good as normal one, or not necessarily?
Same problem of Freezing screen
Disappointing but i too have this very same problem with my brother's P970... any ideas how or why?
though sometimes it would respond but leaving it a few minutes would again make it freeze. The hardware buttons work but the 4 touch buttons wont. now i cannot get thru the rom manager to make it into Bootloader mode so i can install another rom...
some things i did a few days before this happened:
1. flashed CWM recovery successfully.
2. installed a lot of apps and happened to fill up the SD card.
3. installed a new ROM Gingerbread Repackaged V20N
I can still get to S/W Upgrade but all I need is the Bootloader Mode. I honestly dont think this would be a digitizer malfunction since it works well in a given time. It's like it lagggggs much and unresponsive. I cannot get past the lock screen. Any ideas or any other way to get to the B/L mode? Thanks.
arzakem said:
Disappointing but i too have this very same problem with my brother's P970... any ideas how or why?
though sometimes it would respond but leaving it a few minutes would again make it freeze. The hardware buttons work but the 4 touch buttons wont. now i cannot get thru the rom manager to make it into Bootloader mode so i can install another rom...
ARZAKEM i have the very same problem too i was also doing the same stuff which you atempted and end up with none responsive touchscreen.
my phone is since then lives in a my draft in the kitchen and i was also curious about the malfunctionality because it worked sometimes and other times not.
I just thumbled upon the post when i search the web i know its too late to ask but could you please please tell me what you done with that phone ???
I ordered a new touchscreen from ebay and it will arrive soon but i was wondering wether you managed to fix it or not? could you please tell me what was the real problem did you replace the touchscreen or is it not the touchscreen?
Click to expand...
Click to collapse
I have this problem occasionally as well, but only occasionally and only with cm10
Sent from my LG-P970 using xda app-developers app
my phone has somehow the same issue, the touch screen works normally,but out of nowhere it stops responding,i mean the hole screen and also the 4 touch buttons on the bottom just wont work like they supposed to,but here is the catch,i lock the phone with power button and the screen and the buttons start to work normally for a while......but then the problem happens again!!! could someone tell me what the heck is wrong?? is it the software or the physical touch sensor thing is broken?? HELP!!
albertwesquer said:
my phone has somehow the same issue, the touch screen works normally,but out of nowhere it stops responding,i mean the hole screen and also the 4 touch buttons on the bottom just wont work like they supposed to,but here is the catch,i lock the phone with power button and the screen and the buttons start to work normally for a while......but then the problem happens again!!! could someone tell me what the heck is wrong?? is it the software or the physical touch sensor thing is broken?? HELP!!
Click to expand...
Click to collapse
You need to indicate your current ROM. Then can the issue be accessed
Sent from my LG-P970 using Tapatalk 2
So heres what happened. I had a perfectly working touchpad with CM9 and webOS dual-installed. In October it was dropped and the screen shattered. I ordered a replacement digitizer screen for a Chinese Ebay seller. It arrived last week. I swapped out the screen(which was a pain with all the glue and the shattered pieces stuck on it). Anyway after swap and charging the tablet was working great.
I decided to download the latest Cm9 nightly build and installed it from recovery. reboot and now screen would not respond. First I thought maybe the connectors have come loose, but opened it and everything is intact. When I jiggle the connectors I see movement on the screen, so something is going on.
I want to reboot but I cant figure out a way to hit the reboot on the screen after I press the power button. All physical buttons are working fine. Is there another way to reboot this device?
tornadog said:
So heres what happened. I had a perfectly working touchpad with CM9 and webOS dual-installed. In October it was dropped and the screen shattered. I ordered a replacement digitizer screen for a Chinese Ebay seller. It arrived last week. I swapped out the screen(which was a pain with all the glue and the shattered pieces stuck on it). Anyway after swap and charging the tablet was working great.
I decided to download the latest Cm9 nightly build and installed it from recovery. reboot and now screen would not respond. First I thought maybe the connectors have come loose, but opened it and everything is intact. When I jiggle the connectors I see movement on the screen, so something is going on.
I want to reboot but I cant figure out a way to hit the reboot on the screen after I press the power button. All physical buttons are working fine. Is there another way to reboot this device?
Click to expand...
Click to collapse
Hold down power and home buttons at same time for 20-30 seconds and it should reboot. If that fails, try holding down power button and tapping the home button repeatedly, maybe 20-30 times or more. Good luck!
I was able to reboot but touchscreen still does not work. probably do a tradein or just throw it in the trash.
Does anybody know if an unreponsive touchscreen would be counted as in good condition or fair condition for tradein?
tornadog said:
Does anybody know if an unreponsive touchscreen would be counted as in good condition or fair condition for tradein?
Click to expand...
Click to collapse
I would say of course not, it is called a Touchpad if touch doesn't work then its not fit for use.
tornadog said:
I was able to reboot but touchscreen still does not work. probably do a tradein or just throw it in the trash.
Click to expand...
Click to collapse
I'd exhaust all other possible fixes before tossing it completely. And even after it was pretty clear the TP wasn't operable, you may find others who would buy it to get some of the parts that may still be good.
Hi all,
I had my screen replaced after it cracked when pushing the on/off button. My guess there was something stuck between the button and the screen. Since the screen can't handle any pressure from the side it made a nice clean crack right across the screen.
I had it replaced at the local phone repairshop for €219,-. Luckily my home insurance covered it. The store owner insured my the screen was original as the 8 Sirocco is so rare that there aren't any non-original screens around. I kinda want to believe him, but i'm not sure...
Anyways, my double tap to wake function isn't working any more after the repair. I used several sensor apps to see if one wasn't working properly anymore, but as far as i can see they are all in working order. I hoped that a factory reset would fix it, maybe a re-calibration of some sort, but it didn't...
Does anybody know how double tap to wake works? Is it embedded in the screen, is it via software? Maybe they installed a non-original screen that doesn't support this function? If i know how this function works then maybe i can track down the problem...
Any help would be great!
marccoppers said:
Hi all,
I had my screen replaced after it cracked when pushing the on/off button. My guess there was something stuck between the button and the screen. Since the screen can't handle any pressure from the side it made a nice clean crack right across the screen.
I had it replaced at the local phone repairshop for €219,-. Luckily my home insurance covered it. The store owner insured my the screen was original as the 8 Sirocco is so rare that there aren't any non-original screens around. I kinda want to believe him, but i'm not sure...
Anyways, my double tap to wake function isn't working any more after the repair. I used several sensor apps to see if one wasn't working properly anymore, but as far as i can see they are all in working order. I hoped that a factory reset would fix it, maybe a re-calibration of some sort, but it didn't...
Does anybody know how double tap to wake works? Is it embedded in the screen, is it via software? Maybe they installed a non-original screen that doesn't support this function? If i know how this function works then maybe i can track down the problem...
Any help would be great!
Click to expand...
Click to collapse
Is the always on display working?
Double tap to wake can work differently between handsets. The digitizer is kept on in a low power mode on devices that properly support DT2W, whereas most phones can implement a software version of it where the digitizer pretty much stays fully powered on, at all times. That drains battery, hardware support pretty much doesn't.
The Sirocco has proper hardware support, so I think it has to be digitizer DT2W support. Unfortunately that means possibly a dodgy screen. Did it work with the broken screen?
You can buy Sirocco replacement screens from China/Asia on Ebay for around £130. There may well be unbranded goods circling. I have a feeling you might need to return to the store and point out DT2W isn't working and it's likely digitizer related.
You are on Pie, correct?
Audioboxer said:
Is the always on display working?
Double tap to wake can work differently between handsets. The digitizer is kept on in a low power mode on devices that properly support DT2W, whereas most phones can implement a software version of it where the digitizer pretty much stays fully powered on, at all times. That drains battery, hardware support pretty much doesn't.
The Sirocco has proper hardware support, so I think it has to be digitizer DT2W support. Unfortunately that means possibly a dodgy screen. Did it work with the broken screen?
You can buy Sirocco replacement screens from China/Asia on Ebay for around £130. There may well be unbranded goods circling. I have a feeling you might need to return to the store and point out DT2W isn't working and it's likely digitizer related.
You are on Pie, correct?
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Yes, i'm on Pie. I think they screwed me over with a dodgy screen indeed. A little search on google revealed you can buy them for €20,-.
It did work with the broken screen, so it has to be a dodgy digitizer. Thinking about calling the shop and see what their response is.
So, i just called them and they basically told me to go [email protected]%# myself... Warranty was only for the screen itself, and with that they mean cracks in the screen. Great service! Kinda bummed out, but it's only tap 2 wake, right? Installed WaveUp, which basically does the same, you just have to wave in front of the proximity switch. Will test if it drains the battery if not, that's kinda good for me...
Unfortunately Android kills the service, even when persistent notification is on. Ah well, will search for someting else...
marccoppers said:
So, i just called them and they basically told me to go [email protected]%# myself... Warranty was only for the screen itself, and with that they mean cracks in the screen. Great service! Kinda bummed out, but it's only tap 2 wake, right? Installed WaveUp, which basically does the same, you just have to wave in front of the proximity switch. Will test if it drains the battery if not, that's kinda good for me...
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The digitizer is part of the screen, it's not possible to replace the screen without replacing it.
They've put in a faulty screen. I'd contact your insurance provider and tell them the repair shop they've paid hasn't fixed the phone correctly.
edit: I might actually be wrong with the Sirocco. The LCD and Glass seem to be bonded, but the digitizer can be replaced separately. Either way, the phone hasn't actually been repaired fully, so I'd still contact your insurer.
Thnx for the info, i now know how the double tap to wake works. Unfortunately the insurance company don't care about that. They payed me the standard sum, didn't even want the bill. I have to proof the phone didn't fall and they pay me €250,- and that's it.
marccoppers said:
Thnx for the info, i now know how the double tap to wake works. Unfortunately the insurance company don't care about that. They payed me the standard sum, didn't even want the bill. I have to proof the phone didn't fall and they pay me €250,- and that's it.
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Have you gone back to them to advise the repair shop didn't fix the phone properly and what advice they can give?
Not sure what legal suggestions I can make for your country, in the UK I guess you would next look to trading standards/small claims court.
250 euros is more than enough for the repair shop to fix the phone and digitizer.
It would probably be a long story if i would go to court or something. I actually don't mind. Got enough other troubles in my life! :silly:
I can confirm I have the same issue on a Nokia 8 (not Sirocco) after screen replacement. I had the issue with the left half of the screen staying static all the time. The whole repair was a nightmare as the people who I bought the phone turned out to be cheap af. Whatever... I like the brand and the products but next will buy my phone from a reputable (comparebly big) store. Have a nice day!