Phone bricked - No involvement on my part. Help Please - G 2014 Q&A, Help & Troubleshooting

I bought a Moto G 2014 Dual Sim XT1068 back in November and hadn't had any issues with it until today. I bought an anger 3000MaH portable battery pack and was amazed at how quickly it charged my phone. I used it yesterday and charged it overnight. I used it throughout today. I turned it off around midday and plugged it into my charger. When I attempted to turn it on later nothing happened. No, please charge, no **** has crashed, just nothing. The screen just stays dark. My computer no longer recognises it as a device and my portable charger will no longer recognise it as a phone to be charged, I know this because it worked with a friends phone, but not mine, and it still has battery (the charger)
What should I do?
Do I use ADB, ask Anker, return it, what is my best course of action?
If anyone knows what to do please reply as until this is fixed I do not have any ideas.
PS; No rooting, bootloader unlocking, or use of custom ROMs has occurred, the phone is completely using stock android.

Related

G1 Not Charging !!! Help

Ok guys i hope some one can help with this ...It all started yesterday when i tried to charge my phone. it kept saying charging at 0% and it stood like that for hours. so i tried another charger & battery and the same thing. I even called t-mobile and they told me i could be a hardware problem, so i was woundering if theres any chance it could still get fixed ??? i am willing to pay if anyone can fix my phone i am located in los angeles pm me if your up to it .
thanks in advance.. if phone is not fixable i will be selling it for parts!!
Tmobile should give you a replacent! Free of charge.
and umm have you tried taking out the battery leaving out for a minute or 2 and then putting it back and trying to charge it?
That is correct.
So long as you are still under warranty, T-Mobile will issue you a replacement phone.
However, if you have any root/modded firmware, you may want to revert back to Stock.
ya i called t-mobile and they said that since i bought the phone off a friend that it void the waranty ...so im stuck with a bad g1 till i get another one and or sell this one for parts...how much would you guys say its worth for parts it works but it has to be plug in at all times>
Not sure if you have access to this, but you may want to try switching out the batteries with a friend. If that doesn't work, go to any T-Mo store and tell them you need to test the battery/phone.
If it works on a new battery, your solution is there. Buy a new one for about $20-$50
It's worth a shot, considering you'd be selling someone a good phone for cheap, lol.
Same Problem
Hello, I also have the same problem with it charging. The usb port seems to work, I bought a new battery and it still doing the same thing. So I built a charger that I can just stick the battery in and I just swap them out. The phone shows the orange light and also says it is charging but it does not charge the battery.
fireman1937 said:
Hello, I also have the same problem with it charging. The usb port seems to work, I bought a new battery and it still doing the same thing. So I built a charger that I can just stick the battery in and I just swap them out. The phone shows the orange light and also says it is charging but it does not charge the battery.
Click to expand...
Click to collapse
I have exactly the same problem, i tested with 3 different batteries, oem cables, wipe phone, factory reset, and im in the same situation.
HELP! any idea to fix this?
btw
i dont have warranty, i bought about 1.5 years ago, unlocked one, i live outside usa
Alienmike said:
I have exactly the same problem, i tested with 3 different batteries, oem cables, wipe phone, factory reset, and im in the same situation.
HELP! any idea to fix this?
btw
i dont have warranty, i bought about 1.5 years ago, unlocked one, i live outside usa
Click to expand...
Click to collapse
Buy a stand-alone battery charger. Search google for "g1 battery charger" and buy a product similar to this: http://www.netimes.com/shop/desktop-cradle-with-2nd-battery-charger-for-google-g1-p-1506.html
There is probably something wrong with the charging circuit inside the phone and this *should* be a decent work-around for it.
I had this problem with my old HTC Wizard... I just hacked the end off a usb cable and taped the 5v line to the battery terminals to charge it.
I am NOT recommending this as a solution.. but I still have both hands and a functional face.
Ive been having the exact same issue with my G1 phone since updating to the latest Cyanogen rom. Im not saying that the ROM caused the issue, but that the issue developed on the same day I did the update.
I contacted T-Mo and they have shipped me a brand new phone. I had to un-root and go back to the stock ROM, but that was not big deal.
It was definitely an issue with the charging circuit. I have two G1's and was able to charge the battery in the spare phone.
Can anyone help me with my issue. i had a old battery on my g1 that got expanded and wouldnt hold a charge for that long it would just die. Now i bought 2 new batteries and charged them till they were full. Now when the phone dies and i plug in the charger to charge the new batteries they do not charge. I have to put my old expanded battery charge it till its green take the old battery out then put the new one in and then it the led will come on saying its charging. When I try and charge the new batteries when the phone is off it says its charging but the percentage doesnt go up. Anyone have a reason why these batteries wont charge while on, and the only way they will charge when off is if i put the old expanded battery in first charge then charge the new ones. Im running a rooted g1 on 1.6, I just dont understand why I cant charge the new batteries when the phone is on, or when its off unless i use that method. ANy help would be appreciated and thanks in advance.
Oh yea I have had the phone since launch and im sure the warranty is expired.
You have to change the phone motherboard. Its a hardware problem.
Only solution : Send it for a replacement!
Also my phone is dying fast with the new battery the display and idle is eating it up. I know I can reset my battery stats but when i reset them at 100% i cant reboot and charge to 100% because the phone wont charge while on......Do you guys think if i got a external wall charger i could charge the batteries and they would work. My phone might be reading my old battery stats thats why it doesnt last that long even on new battery
I had the exact same problem, my phone would charge when i plugged it in to the pc but not in the OEM wall charger, so i bought a usb wall charger adapter and used my pc data cable plug and it worked perfectly. Ebay sells them for 4-6 bucks with an additional pc plug, just search htc g1 wall usb adapter charger.
I understand that much time has left, but I have the same problem, the phone is not charging(but 'speaks' that charging is going on). I don't know about the others, but I have noticed that phone can charge in fastboot mode. It charging very slow and I think it because the screen is always on and white(Spl: 1.33.0013d).
It charges only after a strict sequence of actions:
1. When the phone is off turn it to fastboot(power+back)
2. Wait for several secconds.
3. Plug in charger wire.
There is no result in other sequences. I have measured the battery by voltmeter and voltage is truly rising. But LED is off while charging and also phone is warming.
Like others, I tried to change batteries and chargers with no results.
It looks like many users have the same problem, and maybe it can be solved by software methods.
At least maybe there is some way to charge it like in fastboot, but with screen off? It would be more faster.
I've tried to use some programs like battery calibrator, but they are not purposed for such things.
try leaving the battery out for a while, than put it in device and d not power on, plug in the charger and let it charge for a couple hours, than boot into recovery and wipe battery stats, reboot and see if anything changes...
ldrifta said:
try leaving the battery out for a while, than put it in device and d not power on, plug in the charger and let it charge for a couple hours, than boot into recovery and wipe battery stats, reboot and see if anything changes...
Click to expand...
Click to collapse
I've tried doing so, but it doesn't charge at all while the power if off(but LED is RED). Although I have wiped battery stats now and many times before after 100% charging in fastboot mode with no result.
The question is in difference between charging in fastboot mode and other modes.Maybe someone knows this difference and will help with this problem.
It doesn't charge in recovery mode, while the power is off, when the power is on (system says that it is charging but the percents are going down), and in all of this states LED is working well(Green, Orange, Red). In fastboot mode the LED is off but the charging is going on. Maybe there is a way to emulate fastboot charging mode in system drivers.
By the way, I have changed several ROM's after problem has appeared. Now it is COS-DS(07192011).
I hope that someone will help me and other users who have this problem.
hmmm, wow that is strange... could possibly be a hardware issue... doesn't sound like anything a custom rom would cause, hope you can find an answer to your issue

Battery not recognized and will not charge

I have searched the Internet and forums for days and can't find a solution to my problem. I have found a few with the same problem, but no solutions. Please help!
I have a Sprint HTC Touch Diamond 6950SP (DIAM500) running the original ROM. A few months ago and for no apparent reason, it stopped recognizing the battery and stopped accepting a charge. I haven't messed with the phone in any way or attempted to load a new ROM. The Power Status screen simply shows, "Main battery: Unknown". Plugging the phone in with the supplied charger will actually discharge the battery and the circular LED does not come on. I tried several soft and hard resets; then I downloaded and flashed the ROM with the one from the Sprint web site (WM 6.1 Professional 5.2.20764/Build 20764.1.4.3), but nothing seemed to help. I found that I could get the battery to charge by removing the battery (with the phone plugged into the charger) and then putting it back in. When the circular LED flashes twice, I remove the battery and wait till it flashes two more times, and then put the battery back in. This takes many attempts, and eventually the LED continues to flash and will charge the battery. I did this for a long time while I searched for a solution, and one day, it just started working again!!! The phone worked great for several months and suddenly, it has started doing the same thing again.
I decided to upgrade to WM 6.5 and downloaded all the necessary applications, (many thanks to XDA and friends). But, when I attempted to flash my ROM, it stopped and indicated that my battery was too weak - even though I new it had a full charge, (see battery status, above). I've checked the battery with a multimeter, therefore, I know it has a full charge. I don't have any other problems with the phone, nor do I have any problems with it sincing to my computer. I have since ordered a new battery, but it hasn't arrived yet. Someone please help.
Thanks.
I have read at other posts that the Diamond's battery has a recognition chip in it. Also, without the battery, it will not run from the charger. Could the chip in the battery be bad? Has anyone else had this problem?
Is there a registry fix (or tweak) for the battery status? Please, one of you must know something about this.
Got my new battery - the phone does not power up, charge or anything else with the new battery. I tried charging the new battery with the method I've tried before, (see above), but it won't even light the circular LED. I checked the new battery with a multimeter, and it shows it has 3.7 volts. Now what? Any ideas would be appreciated.
that happened to me for a little while. idont know what it was but it wouldnt charge using the usb cable to any computer or even the a/c adapter but it would charge with another wall charger i had. after a couple days a friend had his psp over and i charged my phone with his cable on my computer like nothing and after wards it all worked again
Thank you so much for your reply!!!
[/B]
lokoz89 said:
that happened to me for a little while. idont know what it was but it wouldnt charge using the usb cable to any computer or even the a/c adapter but it would charge with another wall charger i had. after a couple days a friend had his psp over and i charged my phone with his cable on my computer like nothing and after wards it all worked again
Click to expand...
Click to collapse
I have tried other cables and chargers, but none have helped. Last time my phone started working properly, I had plugged it in to my computer, but that hasn't happened this time. Thanx for your comments - keep 'em coming.
I purchased a new charger/docking station for my phone and spare battery. It wouldn't charge my phone or the new battery I purchased either. The new battery still will not work in my phone - paper weight! The charger does charge my old battery, though. Does anyone know if you can run a Touch Diamond from the USB/charging cable without the battery installed? Mine won't, but I was wondering if it should.
Hey man
you know that happend to me when i first flashed my diamond for metro i bought a new battery and nuthing changed so what i did was a hard reset and it fixed it for me but i dont know thats just me and if u want to try it make sure u back up ur contacts with PIM backup hope u fixe it
krzynate said:
you know that happend to me when i first flashed my diamond for metro i bought a new battery and nuthing changed so what i did was a hard reset and it fixed it for me but i dont know thats just me and if u want to try it make sure u back up ur contacts with PIM backup hope u fixe it
Click to expand...
Click to collapse
Thanks, Krzynate! I tried that already, many times now, (see my first post in this thread). Thanks anyway and please keep the posts coming.
I had the same problem.. I ended up buying a new battery and it wouldn't charge in my phone. So I ordered an external charger from EBAY for 10$. My new battery is charging so It might be the solution you are looking for.
Thank you so much for posting! As I wrote previously,
(I purchased a new charger/docking station for my phone and spare battery. It wouldn't charge my phone or the new battery I purchased either. The new battery still will not work in my phone - paper weight! The charger does charge my old battery, though.), this did not fix my problem. The vender that sold me the new (bad) battery is sending me another one - hopefully, it will work this time.
It's Fixed!!!
I wrote the Internet store where I purchased the non-working battery. They sent me another battery and now it's fixed!!! The battery indicator and status all recognize the new battery! Apparently, there is a recognition chip in the battery; the original battery's chip's software became corrupted, and the other "new" battery's chip was blank. The original battery still works, (as long as I charge it with the external charger), and still has an unrecognized status in WM 6.1. Please pass this info on to others that have simular problems. Thanx XDA!

[Q] Help please - Phone Bricked

I bought a Moto G 2014 Dual Sim XT1068 back in November and hadn't had any issues with it until today. I bought an anger 3000MaH portable battery pack and was amazed at how quickly it charged my phone. I used it yesterday and charged it overnight. I used it throughout today. I turned it off around midday and plugged it into my charger. When I attempted to turn it on later nothing happened. No, please charge, no **** has crashed, just nothing. The screen just stays dark. My computer no longer recognises it as a device and my portable charger will no longer recognise it as a phone to be charged, I know this because it worked with a friends phone, but not mine, and it still has battery (the charger)
What should I do?
Do I use ADB, ask Anker, return it, what is my best course of action?
If anyone knows what to do please reply as until this is fixed I do not have any ideas.
PS; No rooting, bootloader unlocking, or use of custom ROMs has occurred, the phone is completely using stock android.
Motogsecondgen2014 said:
I bought a Moto G 2014 Dual Sim XT1068 back in November and hadn't had any issues with it until today. I bought an anger 3000MaH portable battery pack and was amazed at how quickly it charged my phone. I used it yesterday and charged it overnight. I used it throughout today. I turned it off around midday and plugged it into my charger. When I attempted to turn it on later nothing happened. No, please charge, no **** has crashed, just nothing. The screen just stays dark. My computer no longer recognises it as a device and my portable charger will no longer recognise it as a phone to be charged, I know this because it worked with a friends phone, but not mine, and it still has battery (the charger)
What should I do?
Do I use ADB, ask Anker, return it, what is my best course of action?
If anyone knows what to do please reply as until this is fixed I do not have any ideas.
PS; No rooting, bootloader unlocking, or use of custom ROMs has occurred, the phone is completely using stock android.
Click to expand...
Click to collapse
I soft-bricked mine yesterday because TWRP kept crashing when I flashed my ROM. During my search for a solution I ran into a post from a guy with a similar problem of yours. His phone wouldn't charge at all.
He solved his problem by pressing PWR+VolDwn for 3 minutes. Then plug it in to a charger and leave it be. And make sure to use a proper charger (cable straight from the wall preferably)
Give that a try. Try ruling out a hardware problem. And return it as a last resort. Good luck
Ogglord said:
I soft-bricked mine yesterday because TWRP kept crashing when I flashed my ROM. During my search for a solution I ran into a post from a guy with a similar problem of yours. His phone wouldn't charge at all.
He solved his problem by pressing PWR+VolDwn for 3 minutes. Then plug it in to a charger and leave it be. And make sure to use a proper charger (cable straight from the wall preferably)
Give that a try. Try ruling out a hardware problem. And return it as a last resort. Good luck
Click to expand...
Click to collapse
TRY this plug in charger and hold power for 2 mins+ to force a reset and forced boot up - holding for 120 seconds + is the key and repeat charger cable must be plugged in.
- power and volume down is normally to get to AP fastboot flash mode, agreed a good wall charger is needed not usb port power.
reefuge said:
Searching google
Cant remember but i thought it was plug in charger and hold power for 2 mins+ to force boot up - power and volume down is normally to get to AP fastboot flash mode, agreed a good wall charger is needed not usb port power.
Click to expand...
Click to collapse
Okey, you are probably right. I was quoting from my foggy mind

2 Droid 4s, same problem

I have 3 Droid 4 phones. Phone 1 I got from Verizon. Phone 2 I got when Phone 1 lost it's digitizer mind. Phone 3 I got off ebay as a backup phone. Phone 3 became my primary phone that I used all the time. I got Phone 1 repaired and it became my backup phone. Phone 2 stopped doing anything. One day it worked fine, the next day it would only charge a battery and show the green LED, it wouldn't turn on, and as of 2 weeks ago, it won't even do that. I have several batteries and tried swapping out batteries, none of them turn on the phone or even get the LED to light up. I put it in a box and forgot about it until this morning.
Last night I set the alarm to go off on my Primary phone. it had 15% charge. When I got home I put in on my lapdock to charge. This morning my husband woke me up, I"d overslept because the phone was dead. I thought that was odd because the lapdock has never failed to charge a D4 before. I checked it and it was fully charged. I pulled out my backup phone, loaded the SIM and SD cards and life went on. This afternoon I started troubleshooting the dead phones. Lapdock charges the backup phone perfectly. I pulled the battery out of the primary phone and loaded it into the backup phone. 0% charge. I charged it up to 30%, and while I waited I put the backup phone battery that works and has a 30% charge into the primary phone. Nothing happened. Tried the Power + Vol Down reboot trick, nothing. Plugged the primary phone into my laptop and the lapdock, nothing happened. And when I say nothing, I mean no lights, no green LED, no screen flashes, no moto logo, nada. It's like I'm trying to get a phone to turn on when there is no battery present. So I pulled out the other phone, the one that wasn't working before, and realized they both are dead in the same way. it's like neither one is getting power. All my d4's are stock, i haven't gotten around to rooting them to run SpiritFM yet. I will be ordering a few new batteries. I"d like to give one of these phones to my little brother, if I can get it to work. My questions are:
Is this type of power failure common on the D4s or am I just unlucky with these phones?
Is this a hardware malfunction?
Is there anything I can do to attempt to resusitate these 2 D4s?
Is there a way to charge the batteries without using the D4 to do it?
Thanks in advance for your advice!

Moto X won't charge past 3%

I have a Moto X 2013 that, after replacing the battery with a supposedly new, OEM battery, refuses to charge past 3%. This phone is rooted and was rom'd with the Nougat xPerience rom, but I tried flashing it with Nougat Lineage as a troubleshooting test.
I replaced the battery last night without incident, and the phone booted and seemed to behave fine, and the battery had about 30% charge. The only issue I found immediately after replacing the battery was a battery app installed on the phone saying the battery hasn't been charged for -19000 hours, or something a long those lines (I can't remember exactly what it said, as I did not install the app, my friend did who I was fixing the phone for. I just remember it was some outrageously large negative number.). Thought it was weird, and maybe thought it was a software issue, so I booted to TWRP and wiped the cache and dalvik. Rebooted the phone, and the app reset to something along the lines of 500 hours. That is a bit more believable.
I plugged the phone into my laptop to let it charge (as it was the only way I could charge it at the time), my laptop saw the Moto, and the Moto said "Charging..." and "Android Debugging...", and thought it was working. I had to run an errand, and when I returned about an hour later, the phone hadn't moved a drop up or down. My laptop was asleep, so I assumed maybe it just stopped charging when my laptop shut off, and I was exhausted myself so I just let it sit on standby all night.
Morning came, and the Moto is dead. I plug it into the wall charger I was just using to charge my v10 with (brand new cord, made for data transferring and charging that I used once before with the old battery), and head to class, hoping it'll charge. Guess what? It didn't charge. Well, it did a little. It went up from 0% to 3%, and sat there. Annoyed, I unplugged and replugged in the phone. It came up with the white battery charging screen, switched to the Nougat "N", vibrated, then went to a black battery charging thing. Once there, the battery icon went up two squares, the screen flashed, and the phone died and stopped charging, then repeated itself a few more times until it went silent.
I started to think maybe my brand new cord was screwing up, so I grabbed another one I had and plugged it into my desktop. I had read on another thread that sometimes you can force the phone to jumpstart charging by plugging in the phone and holding down power + volume down for upwards of two minutes. I tried this, and it charged enough that I could turn the phone on again, but it wouldn't charge enough to do much more. I left it plugged into my desktop for a few hours, not allowing the desktop to fall asleep, and yet the phone was still not rising above 3 or 4% despite the fact that it says that it is charging. Oh, and the phone was on the whole time if it was plugged in, but the moment I unplugged it (Like the one time it got over 5%), it immediately shuts down.
I know I'll probably just have to buy another new battery for the dumb thing, but I am just curious to see if there is anything I can do to fix this, just because I cannot currently afford to buy another new battery (and my friend, who this phone belongs to, is getting impatient on getting it back.)
Thanks for any help!
I have the same problem, charging topping out at 3% with a "new" battery.
Did you change the battery? Did it work?
Thanks for your feedback.
(FYI, this phone is running the stock lollipop firmware.)

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