Verizon Re-activation issues after Plan change. - Nexus 6 Q&A, Help & Troubleshooting

So like everyone else, I bought my Nexus Carrier Free online and just popped in my sim from my M8 and it worked.......up until 30 mins ago when I called in to make a plan change. For some reason, I could not make a plan change online so I had to call in. They recognized that my phone was not a VZW phone and I believe took it off the account to make the plan change.
Now it pops up with a message that says Sign into Verizon wireless, and your Device can not be activated. Not sure what to do at this point.
I have already tried restarting the phone and no luck. I think if I pop my sim in my old M8 it might work but I am stuck at work and cant access it until I am off. Any ideas?

eljoker402 said:
So like everyone else, I bought my Nexus Carrier Free online and just popped in my sim from my M8 and it worked.......up until 30 mins ago when I called in to make a plan change. For some reason, I could not make a plan change online so I had to call in. They recognized that my phone was not a VZW phone and I believe took it off the account to make the plan change.
Now it pops up with a message that says Sign into Verizon wireless, and your Device can not be activated. Not sure what to do at this point.
I have already tried restarting the phone and no luck. I think if I pop my sim in my old M8 it might work but I am stuck at work and cant access it until I am off. Any ideas?
Click to expand...
Click to collapse
You can't make plan changes with a non-Verizon device tied to your account. They probably moved the sim to make the changes. If you're lucky you can reactivate the sim in your M8 but I'd bet you're going to have to get a new sim. Next time just take the sim out of your Nexus, put it in the M8, make your plan changes, and then switch back. I've done this a few times with an old Moto X.

That's what I figured. Well as long as they don't block my Nexus from network access, I should be alright. I hope at least. I wait till I get home and keep my fingers crossed.

Glad I saw this. I will be making a plan change before swapping to the nexus when it arrives

UPDATE. NEEDED TO ACTIVATE MY OLD PHONE WITH NEW SIM. If you want to make a plan change, pop your sim into your old phone, make the change, then into the Nexus,

I have an major issue, I don't have a Verizon device to use to activate my Sim on my nexus 6. I have service already but my Sim got damaged and the device I used to activate my Sim card the Sim card port is damaged,which is preventing my new Sim activation. I don't know anyone with a Verizon device I can use to activate the new Sim. Guess I'll just cancel my vzw service. I can't win for loosing.

mwebb34 said:
I have an major issue, I don't have a Verizon device to use to activate my Sim on my nexus 6. I have service already but my Sim got damaged and the device I used to activate my Sim card the Sim card port is damaged,which is preventing my new Sim activation. I don't know anyone with a Verizon device I can use to activate the new Sim. Guess I'll just cancel my vzw service. I can't win for loosing.
Click to expand...
Click to collapse
Thats wierd for my store they know me as the rooter (hence the name), and when they see me coming in. I bring in my nexus 6, and the sales rep just takes one of their in store phones activate the sim that way and then i pop it in the nexus 6. Done that twice now with no problems.

@mwebb34
Did you read this thread > http://forum.xda-developers.com/nexus-6/general/how-to-verizon-nano-sim-nexus-6-t2944308

the_rooter said:
Thats wierd for my store they know me as the rooter (hence the name), and when they see me coming in. I bring in my nexus 6, and the sales rep just takes one of their in store phones activate the sim that way and then i pop it in the nexus 6. Done that twice now with no problems.
Click to expand...
Click to collapse
My retail Verizon store reps are a bunch of stupid ****in **** suckers, I'm solo pissed
---------- Post added at 02:26 PM ---------- Previous post was at 02:24 PM ----------
cam30era said:
@mwebb34
Did you read this thread > http://forum.xda-developers.com/nexus-6/general/how-to-verizon-nano-sim-nexus-6-t2944308
Click to expand...
Click to collapse
Yeah I already know how to do that. That's not my issue. I don't have a device to activate my new micro Sim card.

mwebb34 said:
My retail Verizon store reps are a bunch of stupid ****in **** suckers, I'm solo pissed
---------- Post added at 02:26 PM ---------- Previous post was at 02:24 PM ----------
Yeah I already know how to do that. That's not my issue. I don't have a device to activate my new micro Sim card.
Click to expand...
Click to collapse
That was my issue in the thread referenced - after failing to get beyond the website, people on the phone (including Tech Support) and people in the store, I obtained someone's Moto X in order to activate the nano SIM on my line and then swapped it to the Nexus 6. The other option was to wait until Verizon recognizes the phone (hopefully soon), but I decided to do it early because their SIM activation process is more of a hassle than it needs to be and wanted to thwart Verizons controls, in just this little way .
And yet, some folks - especially towards the current end of that topic - have been saying that they found friendly and helpful Representatives who helped them activate directly with the Nexus 6. I don't know how that was accomplished due to the system checks in place, though.
Finding someone who can lend a phone just to activate the SIM on your line might be a consideration.
- ooofest

ooofest said:
That was my issue in the thread referenced - after failing to get beyond the website, people on the phone (including Tech Support) and people in the store, I obtained someone's Moto X in order to activate the nano SIM on my line and then swapped it to the Nexus 6. The other option was to wait until Verizon recognizes the phone (hopefully soon), but I decided to do it early because their SIM activation process is more of a hassle than it needs to be and wanted to thwart Verizons controls, in just this little way .
And yet, some folks - especially towards the current end of that topic - have been saying that they found friendly and helpful Representatives who helped them activate directly with the Nexus 6. I don't know how that was accomplished due to the system checks in place, though.
Finding someone who can lend a phone just to activate the SIM on your line might be a consideration.
- ooofest
Click to expand...
Click to collapse
Iv asked everyone that I know if they had a Verizon 4g unactivated phone I could use to activate my Sim with and no luck. Just to be sure the phone that I need to borrow needs to be unactivated meaning if its already activated then it won't work right?

mwebb34 said:
Iv asked everyone that I know if they had a Verizon 4g unactivated phone I could use to activate my Sim with and no luck. Just to be sure the phone that I need to borrow needs to be unactivated meaning if its already activated then it won't work right?
Click to expand...
Click to collapse
Hm, someone else might know better than I would, but I've moved phones temporarily off an active line - replacing them with an older 3G backup phone with completely different SIM - in order to use the newly freed phone to activate my new SIM on another line on behalf of a different phone. Then I just reactivate the 4G phone back on its original line after putting its original SIM back in.
For the Nexus 6, I still have the Moto X on hand from the nano SIM activation and it no longer shows up in my account for the line - instead, I get that "unrecognized" phone message from Verizon with no picture. For all I know, this Moto X is no longer considered active on my line or in this account, so might work for your line activation purposes if you're in the NY metro region, actually. PM if interested.
- ooofest

ooofest said:
Hm, someone else might know better than I would, but I've moved phones temporarily off an active line - replacing them with an older 3G backup phone with completely different SIM - in order to use the newly freed phone to activate my new SIM on another line on behalf of a different phone. Then I just reactivate the 4G phone back on its original line after putting its original SIM back in.
For the Nexus 6, I still have the Moto X on hand from the nano SIM activation and it no longer shows up in my account for the line - instead, I get that "unrecognized" phone message from Verizon with no picture. For all I know, this Moto X is no longer considered active on my line or in this account, so might work for your line activation purposes if you're in the NY metro region, actually. PM if interested.
- ooofest
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Click to collapse
I live in KY,I really do appreciate the offer I would take u up on it if I lived close by were I could meet up with ya and activate my Sim then hand you back the device. It will probably take me a week or so to activate a Sim because my local Verizon store reps are assholes.
---------- Post added at 04:54 PM ---------- Previous post was at 04:52 PM ----------
cam30era said:
@mwebb34
Did you read this thread > http://forum.xda-developers.com/nexus-6/general/how-to-verizon-nano-sim-nexus-6-t2944308
Click to expand...
Click to collapse
Iv seen that thread already. Thank you though for trying to help I appreciate it very much.

Finally got my nexus activated. I had to go to Walmart and buy a 4g prepaid LG transpyer I then used my imei from my old note 2. I'm now gonna return the LG to Walmart and get my 80$ back.

Same Issue Today
My finance saw Verizon cutting the data plan by $10's so she jumped on it and kicked my phone off the Verizon network in the process. Had to go to the Verizon store and get the guy to grab a return phone, program said SIM and pop it into a phone. Too bad my backup phone doesn't take the small SIMS...

Related

[Q] How does the activation of a motomaker device work?

Do motomaker devices come pre-activated or do I need to activate it when it arrives? If they do come preactivated, does that mean that my current phone will be unusable? The last time I activated a new cell phone was 5.5 years ago in store and I'm assuming that I can activate it online now.
umaxtu said:
Do motomaker devices come pre-activated or do I need to activate it when it arrives? If they do come preactivated, does that mean that my current phone will be unusable? The last time I activated a new cell phone was 5.5 years ago in store and I'm assuming that I can activate it online now.
Click to expand...
Click to collapse
You activate it when you are ready to use it.
New 32gb Dev Edition user here. Do I need to activate any special way to keep my unlimited data? Im scared to do anything that may alter the plan>
You activate it by powering down your current device, inserting the provided nanosim, powering up the Moto X, then follow the directions on the screen. Once done, your old sim card (if you have one) can be thrown away.
I actually powered it up and no real directions were asked? I can go onlime to verzion.com and enter device imei?
Sent from my Rezound using Tapatalk
scottjb said:
You activate it when you are ready to use it.
Click to expand...
Click to collapse
But how does the activation occur? Does it involve entering serial numbers into a webpage or some sort of ritual sacrifice?
umaxtu said:
But how does the activation occur? Does it involve entering serial numbers into a webpage or some sort of ritual sacrifice?
Click to expand...
Click to collapse
Depends on your carrier and your current phone. If you have a nano SIM in your current phone, you can probably just move it to the new phone. If you need a new SIM, you have to get one from your carrier.
---------- Post added at 11:17 AM ---------- Previous post was at 11:16 AM ----------
SR3TLAW said:
New 32gb Dev Edition user here. Do I need to activate any special way to keep my unlimited data? Im scared to do anything that may alter the plan>
Click to expand...
Click to collapse
As long as you are bringing your own device (no subsidized handset upgrade), you should be able to keep your current plan.
---------- Post added at 11:19 AM ---------- Previous post was at 11:17 AM ----------
SR3TLAW said:
I actually powered it up and no real directions were asked? I can go onlime to verzion.com and enter device imei?
Sent from my Rezound using Tapatalk
Click to expand...
Click to collapse
Your Rezound probably has a larger SIM than the Moto X. If so, you have to get another one from Verizon. They should do it for free and keep your existing plan. If they are the same size, just try moving it to the new phone.
Your Rezound probably has a larger SIM than the Moto X. If so, you have to get another one from Verizon. They should do it for free and keep your existing plan. If they are the same size, just try moving it to the new phone.
Click to expand...
Click to collapse
The Dev Edition actually comes with a nano sim pre-installed. When the phone powers up it says it has a problem activating and to call a number. Should I just activate that way?
SR3TLAW said:
The Dev Edition actually comes with a nano sim pre-installed. When the phone powers up it says it has a problem activating and to call a number. Should I just activate that way?
Click to expand...
Click to collapse
The TMobile own does as well. They give you a little pamplet telling how to activate. Well I should say for the TMobile version.
SR3TLAW said:
The Dev Edition actually comes with a nano sim pre-installed. When the phone powers up it says it has a problem activating and to call a number. Should I just activate that way?
Click to expand...
Click to collapse
I would call the number or bring the phone to a VZW store. Either way, VZW has to activate the SIM you got with the phone.
Sent from my Nexus 7 using Tapatalk
Appreciate the help. Got everything activated. Ended up going to Verizon store and personally watched him activate phone. A little overkill but he understood. Bootloader unlocked, rooted, twrp and running custom rooted ROM. So weird coming from HTC with 4 buttons lol.
Let thrbfun
Sent from my XT1060 using Tapatalk

[Q] switching from TMO to Verizon?

Hi, I'm interested in switching my N6 to Verizon from T-Mobile. However I input my IMEI on the VZW website checker and apparently the phone (bought at TMO and allegedly unlocked) is incompatible.
I vaguely recall that to get a non VZW phone onto there network, one ahs to use a previously registered sim from another phone. Anyone know if and how this works?
Is there something that starts with 990?
My verizon nexus 6 order shipment email shows the imei start with 990
Theres a few threads that explain how to do this and more than one way. I did this for my dad. Basically, u need a verizon nano sim activated and jus pop it in.
ilanzo82 said:
Theres a few threads that explain how to do this and more than one way. I did this for my dad. Basically, u need a verizon nano sim activated and jus pop it in.
Click to expand...
Click to collapse
As someone who has done this... it causes other problems because you have an "unknown device" they basically wont let me me changes to my plan because of it. For example enable advanced calling. After *****ing at them for an hour someone said there is a form we can fill out to register your device on our network so it doesn't show that way.... they said it takes 1-3 business days to process and i did it on Friday. If it actually works i will make a post on it. to inform the masses.
JustusIV said:
As someone who has done this... it causes other problems because you have an "unknown device" they basically wont let me me changes to my plan because of it. For example enable advanced calling. After *****ing at them for an hour someone said there is a form we can fill out to register your device on our network so it doesn't show that way.... they said it takes 1-3 business days to process and i did it on Friday. If it actually works i will make a post on it. to inform the masses.
Click to expand...
Click to collapse
First, thanks to the mod for moving this to the Q&A section! I will remember next time...
I actually decided that, if I can, I would like to move to Straight Talk with my Nexus 6. I ordered a $0.99 CDMA activation off their website (with free delivery, I felt this was a cost I could swallow if it doesn't work out!). The Nexus 6 IMEI doesn't get recognized as compatible on ST either which means, I suppose, that they can only activate Verizon-registered IMEIs.
Not sure how to proceed from here though. I have an iPhone 5S which is ex-Verizon (now T-Mobile) from which I could activate the ST service, after which I can put the SIM into the Nexus 6 to see if it works. There are no other options to the ST service I want, so changing service isn't an issue. Are there any other ways to approach this? Perhaps I should do what JustusIV is doing and register the phone with Verizon first?
dialanothernumb said:
First, thanks to the mod for moving this to the Q&A section! I will remember next time...
I actually decided that, if I can, I would like to move to Straight Talk with my Nexus 6. I ordered a $0.99 CDMA activation off their website (with free delivery, I felt this was a cost I could swallow if it doesn't work out!). The Nexus 6 IMEI doesn't get recognized as compatible on ST either which means, I suppose, that they can only activate Verizon-registered IMEIs.
Not sure how to proceed from here though. I have an iPhone 5S which is ex-Verizon (now T-Mobile) from which I could activate the ST service, after which I can put the SIM into the Nexus 6 to see if it works. There are no other options to the ST service I want, so changing service isn't an issue. Are there any other ways to approach this? Perhaps I should do what JustusIV is doing and register the phone with Verizon first?
Click to expand...
Click to collapse
Yeah, I think the easiest way for you would be to just activate your sim card in the iphone and then move the sim card to the Nexus.
I have verizon, and all I had to do was cut my microsim from my previous device down to nano size and put it in the Nexus. The only issue is, like they said above, MyVerizon registers it as a "Non-VZW Device" which can cause issues with making account changes. I'm interested to hear the results of the guy above that says he can fill out a form so it doesn't show up that way.
JustusIV said:
As someone who has done this... it causes other problems because you have an "unknown device" they basically wont let me me changes to my plan because of it. For example enable advanced calling. After *****ing at them for an hour someone said there is a form we can fill out to register your device on our network so it doesn't show that way.... they said it takes 1-3 business days to process and i did it on Friday. If it actually works i will make a post on it. to inform the masses.
Click to expand...
Click to collapse
This was a bust.... more miss information from the crap customer service.
Went through the same thing. Unless your imei starts with 99 it won't be recognized from vzw. However, all the features do work as advertised. I had no problem adding advanced calling 1.0 and changing voicemail options on my account. I bought the phone through a relative that was on t-mo in december. Been on vzw since.

Cut current sim card to nano OR get new nano sim card using iphone IMEI - Verizon

My carrier is Verizon. I have an individual plan with a 2 year contract. My phone is an LG G3.
I recently just bought a Nexus 6 right off of the Google Store. The Nexus 6 takes a nano Sim card and unfortunately for me my current Verizon sim card in my LG G3 is a micro sim.
After going back and forth with Verizon I realized there is no official way of getting a nano sim card for a Nexus 6 IMEI bought directly from Google.
My unnoficial options:
1. Get a sim card cutter off of Amazon and cut my current sim card and put it in my Nexus 6. Then sell my LG G3 on EBay. When the next user gives the IMEI to a Verizon rep will this cause a problem since technically the IMEI / Sim number combo is still on my account?
2. An employee at a 3rd party Verizon reseller said he could just activate a new nano sim card using an IMEI number from a dummy iPhone that he has laying around. If I go this route my account will have an iPhone and a G3 on it I guess. Would I have to worry if the employee does the same thing for someone else? Does Verizon keep track of IMEIs or just device names on peoples accounts? If I go this route I will also be selling my G3 on EBay.
Can someone who has knowledge on this topic please tell me which path they would prefer and why? I would like to know the downsides of each method.
HunterT said:
My carrier is Verizon. I have an individual plan with a 2 year contract. My phone is an LG G3.
I recently just bought a Nexus 6 right off of the Google Store. The Nexus 6 takes a nano Sim card and unfortunately for me my current Verizon sim card in my LG G3 is a micro sim.
After going back and forth with Verizon I realized there is no official way of getting a nano sim card for a Nexus 6 IMEI bought directly from Google.
My unnoficial options:
1. Get a sim card cutter off of Amazon and cut my current sim card and put it in my Nexus 6. Then sell my LG G3 on EBay. When the next user gives the IMEI to a Verizon rep will this cause a problem since technically the IMEI / Sim number combo is still on my account?
2. An employee at a 3rd party Verizon reseller said he could just activate a new nano sim card using an IMEI number from a dummy iPhone that he has laying around. If I go this route my account will have an iPhone and a G3 on it I guess. Would I have to worry if the employee does the same thing for someone else? Does Verizon keep track of IMEIs or just device names on peoples accounts? If I go this route I will also be selling my G3 on EBay.
Can someone who has knowledge on this topic please tell me which path they would prefer and why? I would like to know the downsides of each method.
Click to expand...
Click to collapse
Once you pop the SIM in the N6, it will show up on your account as "Non-VZW device". The phone you use to activate the SIM will no longer show. So it doesn't matter what you do with the other phone afterwards.
I would go with the second option though so you don't have worry about cutting the SIM down. I thought it was really easy and I cut my micro down with scissors while I was sitting in traffic, but some people have had issues.
joshm.1219 said:
Once you pop the SIM in the N6, it will show up on your account as "Non-VZW device". The phone you use to activate the SIM will no longer show. So it doesn't matter what you do with the other phone afterwards.
I would go with the second option though so you don't have worry about cutting the SIM down. I thought it was really easy and I cut my micro down with scissors while I was sitting in traffic, but some people have had issues.
Click to expand...
Click to collapse
Thank you for the response this is exactly what I was looking for!!! Any idea why my google voice won't work. Is it possibly because I was subscribed to Verizon Visual Voicemail Basic on my previous phone? I have never had problems setting google voice up on any of my past verizon phones until the N6.
HunterT said:
Thank you for the response this is exactly what I was looking for!!! Any idea why my google voice won't work. Is it possibly because I was subscribed to Verizon Visual Voicemail Basic on my previous phone? I have never had problems setting google voice up on any of my past verizon phones until the N6.
Click to expand...
Click to collapse
NP, wish I could help you with that too but I've never used G-Voice before.
HunterT said:
Thank you for the response this is exactly what I was looking for!!! Any idea why my google voice won't work. Is it possibly because I was subscribed to Verizon Visual Voicemail Basic on my previous phone? I have never had problems setting google voice up on any of my past verizon phones until the N6.
Click to expand...
Click to collapse
Make sure that call forwarding didn't get turned off on your line. I had to call Verizon support & get a rep to turn it back on. Or dial *72 and then your Google voice number.

Question about possible SIM locked SM-G973U

So, I have been trying to get a Verizon Galaxy S10 working on straight talk.
I have a previous S8 that works just fine and even says "Tracfone" upon reboot once activated.
The s10 was sent via the Samsung B2B program and I put in a Verizon sim and it activated right away on a line that did not have a contract at all on a business account.
I went ahead and deactivated the line and tried the Straight Talk sim in the S10 and keep getting a message that states "Sorry, your device cannot be activated on another carrier right now."
Have tried texting "APN" to 611611 and calling straight talk multiple times. Finally, I managed to call up Verizon and they stated there was a spot that said "Locked" on their side and spoke to a tier 2 rep and they mentioned that they "unlocked" my device and it should be fine. The phone still keeps showing the same message so i tried popping in an active Verizon SIM thinking that would help and it is still doing it.
Funny thing is everything appears to work for a minute with talk, text, and data then this message keeps appearing making me think the device is still locked.
Anyone else have a similar issue trying to get straight talk working on their S10?
I guess at this point I am just curious if this is typical behavior of a device being sim locked to this specific carrier. I was under the impression that you usually get an option to enter a code to try and unlock the sim is why I am asking.
The S10's in general are not locked unless it was pre-paid. You said you got yours through the B2B channel? I have an S10 as well and I am running a Metro PCS SIM as we speak. I believe there is a condition in which the device can't have a new SIM inserted, Ill ask around and see if I can recall what that is.
---------- Post added at 04:13 AM ---------- Previous post was at 03:57 AM ----------
OK, official answer is its SIM locked for 90 days. You have that issue because Straight Talk is a wholesaler of VZW services. If you use a different provider, such as T-Mobile, AT&T, etc. you would probably not have that issue.
TCPDump said:
The S10's in general are not locked unless it was pre-paid. You said you got yours through the B2B channel? I have an S10 as well and I am running a Metro PCS SIM as we speak. I believe there is a condition in which the device can't have a new SIM inserted, Ill ask around and see if I can recall what that is.
---------- Post added at 04:13 AM ---------- Previous post was at 03:57 AM ----------
OK, official answer is its SIM locked for 90 days. You have that issue because Straight Talk is a wholesaler of VZW services. If you use a different provider, such as T-Mobile, AT&T, etc. you would probably not have that issue.
Click to expand...
Click to collapse
This is what I was afraid of.
The tier 2 Verizon rep seemed more than helpful and said they definitely "unlocked" on his side.
At this point I will simply wait the 90 days and try again since I don't see a work around making its way out before then.
The Samsung B2B in my case is because my work is a Samsung house with about 10k smartphones and tablets and it offers me 1 free Verizon Samsung device for testing/review/company approval.
This device is NOT tied to our Verizon account nor Knox account and is usually sent directly from Samsung.
I have gotten Google devices the same way. This s10 appears to be the first one that has given me this issue as my note9, S9+, S9, s8+, and her current s8 do not do this at all and they were all b2b devices as well.
nadcicle said:
This is what I was afraid of.
The tier 2 Verizon rep seemed more than helpful and said they definitely "unlocked" on his side.
At this point I will simply wait the 90 days and try again since I don't see a work around making its way out before then.
The Samsung B2B in my case is because my work is a Samsung house with about 10k smartphones and tablets and it offers me 1 free Verizon Samsung device for testing/review/company approval.
This device is NOT tied to our Verizon account nor Knox account and is usually sent directly from Samsung.
I have gotten Google devices the same way. This s10 appears to be the first one that has given me this issue as my note9, S9+, S9, s8+, and her current s8 do not do this at all and they were all b2b devices as well.
Click to expand...
Click to collapse
Sorry for the confusion on this. I think I have the right answer finally. I had to consult with a few folks that would know for sure. So, here's the reality. Verizon does not want you to be able to take your VZW LTE device to another carrier, however they can't legally SIM lock them (at least not for that purpose). That was a result of some agreements that were made with the FCC during a previous merger. So, they DO SIM lock them, ironically, but they basically label it as fraud prevention. So, the way they get around it is that they SIM lock the device for the first 24 hours after activation, however, you can call and have it unlocked. The official answer is that it is in fact SIM locked, and you should be able to call them and have it unlocked.
In case anyone wanted a follow up on whether or not Verizon auto unlocks these after 30 or 60 days the answer appears to be a big fat NO.
This S10 still appears locked and cannot be used with any other sim card than Verizon.
When you get a phone through Samsung for a particular carrier you still get a locked phone for that carrier. I researched this during my searches for a Note 10. Because I use another MVNO and do not wanna switch just to get a newer phone.
I did find Verizon's policy which you have stated.... and my experience from the past is that you have to make sure it is unlocked while you are still on that carrier as a legit & paid up customer.
I also from the past , get this...... On Sprint.. I was with them for years starting on the Cool Sero plan. (Not cool anymore) after contracts were up I would just buy newer phones. Well.... I left Sprint & had a bill. I just had some employment issues at the time. Then it was with a Note 4 that I DID NOT BUY FROM THEM. Having a bill.... they blacklisted that phone... lol. I still have it cause well it's the last Note with an IR blaster & there is still a community for it working to get newer software on it. You can put Pie Android on it.
So..... if you still have Verizon try factory resetting the phone then pop that SIM in. It should still work for Verizon. If you still run into that message. Another option is to flash the Verizon firmware onto. A kind of rewriting over it with Verizon again. Then try it. If you can get passed it... unlock it then with Verizon. & make sure the time frame their unlocking policy states is passed.
Sent from my SM-N960U1 using Tapatalk
Also.... something I just confirmed. You will need to get a straight talk sim card for tmobile. You may have a sim card from them for Verizon I your phone now. Someone mentioned Straight Talk as Verizon which is true but they are also Sprint Tmobile ATT. BUT.... to get the most out of your phone feature wise you will need to grab a straight Talk tmobile sim card. Tmobile is more liberal than the rest. You more likely have a better time getting wifi calling and stuff to work.
Sent from my SM-N960U1 using Tapatalk
Does anyone have a non blacklisted imei for SMG973U and a way to flash it onto an old device? Someone sold me a device that wasn't paid for and Verizon won't fix it
---------- Post added at 10:19 PM ---------- Previous post was at 10:15 PM ----------
nadcicle said:
In case anyone wanted a follow up on whether or not Verizon auto unlocks these after 30 or 60 days the answer appears to be a big fat NO.
This S10 still appears locked and cannot be used with any other sim card than Verizon.
Click to expand...
Click to collapse
Is it locked or blacklisted? Their policy is 60 days and that's required by law so ?*

Finally esim support from Verizon

It appears the Pixel 4 finally have esim support on the Verizon network. I tried switching it over yesterday but the tech support was closed already. Will be doing first thing Monday morning.
bono81310 said:
It appears the Pixel 4 finally have esim support on the Verizon network. I tried switching it over yesterday but the tech support was closed already. Will be doing first thing Monday morning.
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Why did you need tech support? It looks pretty straightforward to me. Scan the code and install eSim number. I wonder if I can use a physical sim for one Verizon number and the eSim for another on Vzw. Then I can drop Fi finally.
I needed tech cause my current number is attached to an iPhone esim and I needed them to be able to transfer the number back to the Pixel.
bono81310 said:
I needed tech cause my current number is attached to an iPhone esim and I needed them to be able to transfer the number back to the Pixel.
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Are you sure about that? When I transferred my phone number to another phone via eSim it just asked for my phone number (I think.. now I'm not sure exactly) but I had the activated phone turned off and then just enabled eSim on the new phone and the phone number was there. The old phone eSim was deactivated. I think the message was something like if you install the eSim here then all other eSims will be deactivated. Maybe with Verizon the process is different but it's basically the same as switching physical sims. You take it out of one phone, put it in another and done. Heck, turn off the iPhone and try to activate the eSim on the Pixel see what happens. (easy for me to say lol)
bobby janow said:
Are you sure about that? When I transferred my phone number to another phone via eSim it just asked for my phone number (I think.. now I'm not sure exactly) but I had the activated phone turned off and then just enabled eSim on the new phone and the phone number was there. The old phone eSim was deactivated. I think the message was something like if you install the eSim here then all other eSims will be deactivated. Maybe with Verizon the process is different but it's basically the same as switching physical sims. You take it out of one phone, put it in another and done. Heck, turn off the iPhone and try to activate the eSim on the Pixel see what happens. (easy for me to say lol)
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I did have my iPhone on while trying. I will give your suggestions a try tonight. Thank you?
bono81310 said:
I did have my iPhone on while trying. I will give your suggestions a try tonight. Thank you?
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Thanks. Let us know the messages you get either positive or negative. I'm wanting to try this out too even though my situation is slightly different.
Could you post a link? I've checked on Verizon and there is nothing on using an eSim for the pixel 4. The only thing I see online is that the pixel 4 isn't compatible with eSim
https://www.verizonwireless.com/support/google-pixel-4-update/
Has to go through tier 2 tech support since no one knows what they are doing. Also, make sure you are updated to best software 200405.005. I didn't realize I wasn't updated when I tried and it wouldn't work, so will have them switch it tomorrow.
Spookymyo said:
Could you post a link? I've checked on Verizon and there is nothing on using an eSim for the pixel 4. The only thing I see online is that the pixel 4 isn't compatible with eSim
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Do a search for eSim Pixel 4 on the site then it will come up.
---------- Post added at 07:55 AM ---------- Previous post was at 07:54 AM ----------
bono81310 said:
https://www.verizonwireless.com/support/google-pixel-4-update/
Has to go through tier 2 tech support since no one knows what they are doing. Also, make sure you are updated to best software 200405.005. I didn't realize I wasn't updated when I tried and it wouldn't work, so will have them switch it tomorrow.
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Even from the link you posted it shows they're clueless. To have to go through that nonsense when it should only take a scan of QR code is absurd. I'll wait a few months for them to clear it up.
bobby janow said:
Do a search for eSim Pixel 4 on the site then it will come up.
---------- Post added at 07:55 AM ---------- Previous post was at 07:54 AM ----------
Even from the link you posted it shows they're clueless. To have to go through that nonsense when it should only take a scan of QR code is absurd. I'll wait a few months for them to clear it up.
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I agree. On an iPhone it's just a simple QR code scan and you're done. I'll wait until Verizon figures out how to do it right.
Last week I activated eSim with T-Mobile. I first had to call and tell the rep EID of my phone. Then I went to settings>network... and then next to mobile network, I tapped + sign and followed the steps. (I did open T-Mobile esim support page which had QR code or I could type some info myself.)
Charkatak said:
Last week I activated eSim with T-Mobile. I first had to call and tell the rep EID of my phone. Then I went to settings>network... and then next to mobile network, I tapped + sign and followed the steps. (I did open T-Mobile esim support page which had QR code or I could type some info myself.)
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Did this deactivate your physical SIM if you were using one prior?
Milly7 said:
Did this deactivate your physical SIM if you were using one prior?
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Yes, it did.
A day before, I put physical sim into an iPhone to test. Then next day I wanted to put the sim card back into my Pixel 4 and at that time I remembered about eSIM . Called T-Mobile and when the rep entered EID of my Pixel, he told that that the phone we talk on(iPhone) will get disconnected and it did. He did notify me if the sim is inserted into Pixel 4, to remove it... looks like it is best to remove the physical before connecting eSIM.

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