Database Develop

[Q] Nexus 6 Verizon Network problem

I've had a T-mobile Nexus 6 on Verizon network since Thanksgiving. I've had no problems at all UNTIL today. Woke up and my network symbol has an exclamation point next to it and when I try and make calls it sends me to Verizon's customer account services. Also, a dropdown bar with the words "sign into network" appear. After clicking on it it sends me to the Verizon's broadband page.
Anybody else have this problem and no what to do? Wanna run this by before I call and navigate customer service.
Edit: My account is fully paid and up to date

Try reinserting the sim card and reboot with WiFi off. Otherwise you might need a new activated nano sim.
Its weird that it'd suddenly become deactivated though. That would suggest they cut you off intentionally.

mordrukk said:
Try reinserting the sim card and reboot with WiFi off. Otherwise you might need a new activated nano sim.
Its weird that it'd suddenly become deactivated though. That would suggest they cut you off intentionally.
Click to expand...
Click to collapse
Yeeup. I've tried a factory reset and exchanging the sim. I put my wife's micro sim in and it deactivated her whole account. Verizon did this on purpose and I'm not happy. I've been using this phone for 3 months with NO problems

So any sim inserted to your N6 has the associated account deactivated? What did Verizon support say when you called them?

mordrukk said:
So any sim inserted to your N6 has the associated account deactivated? What did Verizon support say when you called them?
Click to expand...
Click to collapse
Okay, so I called Verizon and the tech could not get my phone activated. She said the phone number on that account wasn't working. While this was going on I randomly checked my EMEI number on Swappa and my phone was just reported Stolen/blacklisted! Although I bought on CL unopened in box with triple-checked clean ESN. I've used it for almost 3 months with no issues and a clean ESN. I even registered it through Motorola's website. I am beside myself. I didn't say anything to the tech because she was determined to get it working and I didn't want to be like "oh hey, yeah by the way I just realized this phone is reported stolen".
Well, it is still not working and tech pretty much gave up. So I'm gonna go down to Verizon and see if there is another workaround. I don't know if this is the reason it isn't working, but all evidence says so.
Anybody have any ideas on if this phone can be used again? Am I screwed?

That's sucks how that can happen. I to bought my nexus from someone and I sure hope he doesn't do the same thing. They should see one you activate it and use it for a period of time. Then all of a sudden reported stolen, that is a scam.
Sent from my Nexus 6 using Tapatalk

Haha! Figured it out.... Finally got to a tech who knew what was up. I'm on a family plan and unbeknownst to me my inlaw had an ipad stolen and reported it to Verizon, which in turn deactivated and reported device stolen. BUT, instead of reporting just the ipad, they reported the phone too. Doesn't make a whole lot of sense. But the tech fixed it.
I told him it up front it wasn't a verizon "branded" device, that I cut my micro sim card down to fit it and he said no problem he would get it working....AND he did.

Similar issue
I'm having exactly the same symptoms as you mentioned, but on Swappa my IMEI comes up clean. I've talked with Google, Motorola (source for my N6), and Verizon. This happened right after a *611 call related to a billing issue. The sim in the phone is a microsim cut from my S3. Worked for about a month, then boom. Finally talked to someone last night that "fixed" my issue, but it's flaky and temporary at best. The tech support person activated my phone as my old S3 somehow, but it does seem to work. One of the other Verizon techs put in a service request to add my IMEI to the Verizon database, but it was denied because of differences between the firmware/software on the Verizon N6's making mine "not safe" to be on their network. I'm looking for a long term solution. Every time I jump off WiFi I get the aforementioned network exclamation point and then it comes back. I'm wondering if the phone had Verizon's firmware version if they'd activate it? I think my IMEI is blacklisted?
I didn't want to start a new thread since this is similar.
Hoping I didn't break any other rules. Any help would be greatly appreciated.

Non-Verizon Branded Nexus 6 on Verizon Network - Need startup help

I need to know the do's and don'ts with adding a non-Verizon branded Nexus 6 to the Verizon network. For example, I read that dialing *228 with Verizon will disable some features on the phone.
1. I purchased the Nexus 6 64gb through the Google Playstore and plan to activate it through Verizon. What are the do's and don't of getting the phone operational?
2. What are the do's and don't after getting the phone operational?
3. Screen burning looks to be a concern. Is there any screen break-in procedure to help prevent screen burning?
Are there any threads out there that have all of this information in one place? Similar to the rooting thread found here: http://forum.xda-developers.com/nexus-6/general/how-to-nexus-6-one-beginners-guide-t2948481
Thanks in advance for the help.

I just stuck the sim card in and booted up. Next went to the Verizon site and activated Advanced Calling. Then did the following...
"In order to enable the setting on your phone, head into the dialer and type in *#*#4636#*#*. When you hit that last *, your phone will jump into the hidden settings menu. Choose “Phone info” and then scroll down until you see an option for “TURN ON VOLTE PROVISIONED FLAG.” Tap that and then reboot your phone (I had to reboot twice for some reason to get it to work). Once booted, head into your phone’s regular settings menu, tap on “More” under “Wireless & networks,” then “Cellular networks.” You should now see an option for “Enhanced 4G LTE Mode” and it should be toggled on."
It was already provisioned evidently from activating on Verizon. It'll say TURN OFF if you're already provisioned. While I was in the "Cellular Networks" settings I changed Preferred Network Type from Global to LTE/CDMA. Then unlocked the bootloader,rooted with The Nexus Toolkit(because I'm getting lazy) and then flashed a 5.1 rom. You may (or not) want to leave your bootloader unlocked according to this thread. I don't know ,I haven't read the whole thing and wasn't planning on re-locking anyway.
http://forum.xda-developers.com/nexus-6/general/relock-bootloader-time-updating-to-5-1-t3053497

Tag cause mine arrives tomorrow. Same deal.

I traded for an at&t n6 popped my Verizon Sim in and everythings been smooth, it was already rooted and boot loader unlocked, I've installed twrp. My question is, are there any Roms I shouldn't flash, or are all Roms for the n6 game?

eric082684 said:
I traded for an at&t n6 popped my Verizon Sim in and everythings been smooth, it was already rooted and boot loader unlocked, I've installed twrp. My question is, are there any Roms I shouldn't flash, or are all Roms for the n6 game?
Click to expand...
Click to collapse
They're all good. Only differences are carrier branding.

thex2 said:
I read that dialing *228 with Verizon will disable some features on the phone.
Click to expand...
Click to collapse
*228 is not how you activate a 4G LTE phone on Verizon - that is only for 3G and basic phones.
thex2 said:
1. I purchased the Nexus 6 64gb through the Google Playstore and plan to activate it through Verizon. What are the do's and don't of getting the phone operational?
Click to expand...
Click to collapse
Call Verizon and tell them you are buying a used Moto X for your line and get them to mail you a nano SIM card.
Then when you get the N6, call Verizon tech support and ask that they put your new N6's IMEI on the whitelist - they need to fill out a form to do that. Call back the next day and have them activate the SIM card they sent you in the N6.
If they can great, if not, then wait another day and see if the request to whitelist the IMEI goes through. If not, then you need to get an IMEI of a Verizon branded phone to get the SIM card active on your line.
What phone is on your line now?
Then after you get the N6 active on your line, you need to get HD voice active on the line.

Sweet, also, I had already activated advance calling on my note edge, will I have go back and reactivate it? I just went into the hidden menu and I don't see the "turn on volte

Norwester said:
I just stuck the sim card in and booted up. Next went to the Verizon site and activated Advanced Calling. Then did the following...
"In order to enable the setting on your phone, head into the dialer and type in *#*#4636#*#*. When you hit that last *, your phone will jump into the hidden settings menu. Choose “Phone info” and then scroll down until you see an option for “TURN ON VOLTE PROVISIONED FLAG.” Tap that and then reboot your phone (I had to reboot twice for some reason to get it to work). Once booted, head into your phone’s regular settings menu, tap on “More” under “Wireless & networks,” then “Cellular networks.” You should now see an option for “Enhanced 4G LTE Mode” and it should be toggled on."
It was already provisioned evidently from activating on Verizon. It'll say TURN OFF if you're already provisioned. While I was in the "Cellular Networks" settings I changed Preferred Network Type from Global to LTE/CDMA. Then unlocked the bootloader,rooted with The Nexus Toolkit(because I'm getting lazy) and then flashed a 5.1 rom. You may (or not) want to leave your bootloader unlocked according to this thread. I don't know ,I haven't read the whole thing and wasn't planning on re-locking anyway.
http://forum.xda-developers.com/nexus-6/general/relock-bootloader-time-updating-to-5-1-t3053497
Click to expand...
Click to collapse
Great info man. Thanks for the reply.
JulesJam said:
*228 is not how you activate a 4G LTE phone on Verizon - that is only for 3G and basic phones.
Call Verizon and tell them you are buying a used Moto X for your line and get them to mail you a nano SIM card.
Then when you get the N6, call Verizon tech support and ask that they put your new N6's IMEI on the whitelist - they need to fill out a form to do that. Call back the next day and have them activate the SIM card they sent you in the N6.
If they can great, if not, then wait another day and see if the request to whitelist the IMEI goes through. If not, then you need to get an IMEI of a Verizon branded phone to get the SIM card active on your line.
What phone is on your line now?
Then after you get the N6 active on your line, you need to get HD voice active on the line.
Click to expand...
Click to collapse
Thanks for the reply. Great info here.
I called Verizon yesterday and told them that I needed a nano SIM for my Nexus 6. They over nighted one to me and I'll have it today. Was this a mistake? Do I need to call back and tell them I need one for the Moto X? And if not, does that mean I don't need to request the IMEI whitelist?
My Verizon Galaxy Nexus is the phone that's currently on my line.

I went to the Verizon store handed them my Google phone and they made it work. Maybe I was lucky I don't know.
Sent from my Google N6 on VZ

JulesJam said:
*228 is not how you activate a 4G LTE phone on Verizon - that is only for 3G and basic phones.
Call Verizon and tell them you are buying a used Moto X for your line and get them to mail you a nano SIM card.
Then when you get the N6, call Verizon tech support and ask that they put your new N6's IMEI on the whitelist - they need to fill out a form to do that. Call back the next day and have them activate the SIM card they sent you in the N6.
If they can great, if not, then wait another day and see if the request to whitelist the IMEI goes through. If not, then you need to get an IMEI of a Verizon branded phone to get the SIM card active on your line.
What phone is on your line now?
Then after you get the N6 active on your line, you need to get HD voice active on the line.
Click to expand...
Click to collapse
I didn't call Verizon for anything. Just cut my sim card down from my S4 and inserted it and booted up. Done.

thex2 said:
I called Verizon yesterday and told them that I needed a nano SIM for my Nexus 6. They over nighted one to me and I'll have it today. Was this a mistake? Do I need to call back and tell them I need one for the Moto X?
Click to expand...
Click to collapse
That's fine. But it won't be active when you get it - you will still have to get it activated. You need to request that your N6 IMEI get on the whitelist - ask tech support to fill out the form and submit it.
thex2 said:
My Verizon Galaxy Nexus is the phone that's currently on my line.
Click to expand...
Click to collapse
OK, well that uses a micro SIM card so you can't use it to get the nano SIM activated. But hopefully they can get your N6 IMEI on the whitelist.
---------- Post added at 08:09 PM ---------- Previous post was at 08:08 PM ----------
marsdiamond said:
I didn't call Verizon for anything. Just cut my sim card down from my S4 and inserted it and booted up. Done.
Click to expand...
Click to collapse
Right, but what does it show when you log onto your account? And did you get HD Voice enabled?

marsdiamond said:
I didn't call Verizon for anything. Just cut my sim card down from my S4 and inserted it and booted up. Done.
Click to expand...
Click to collapse
I have a question. So what happens if you would want to sell the S4? (Currently in that situation) will the person that buys it have trouble activating it?

JulesJam said:
Right, but what does it show when you log onto your account? And did you get HD Voice enabled?
Click to expand...
Click to collapse
I'd be curious to know this as well. Is it listed as a "Non VZW Device"? Or does it show as a Nexus 6? I called 2 different CS reps, and they all told me it is no problem to activate a device from Google Play Store. Same response from a corporate Verizon Store. Further more, I asked about the $25/month discount sticking and he says the discount is subject to your contract. Not your device on the plan. As long as your device is not on EDGE, and you're not on contract, you are entitled to the $25 monthly discount.
I purchased a sim cutter, and I'm jsut up in the air whether to get a 64GB from the playstore, or just buy from Verizon.

SkiRacer2144 said:
I asked about the $25/month discount sticking and he says the discount is subject to your contract. Not your device on the plan. As long as your device is not on EDGE, and you're not on contract, you are entitled to the $25 monthly discount.
Click to expand...
Click to collapse
Yes, you are entitled to it, that is not the issue. The issue is that if the system shows a non-Verizon device on the line, the discount hasn't been sticking through to the next billing cycle and people have had to call to get it readded each month. YMMV.
SkiRacer2144 said:
I purchased a sim cutter, and I'm jsut up in the air whether to get a 64GB from the playstore, or just buy from Verizon.
Click to expand...
Click to collapse
That just depends on how important 64GB vs. 32GB is to you.

itzleo94 said:
I have a question. So what happens if you would want to sell the S4? (Currently in that situation) will the person that buys it have trouble activating it?
Click to expand...
Click to collapse
The sim card is tied to your account so you wouldn't want to include it in a sale anyway. The buyer needs to pick up a new card and have it activated.

Thank you!...I just always remember putting in the IMIE on Verizon so I thought the device was tied to the account as well but thank you for the clarification.

thex2 said:
Great info man. Thanks for the reply.
Thanks for the reply. Great info here.
I called Verizon yesterday and told them that I needed a nano SIM for my Nexus 6. They over nighted one to me and I'll have it today. Was this a mistake? Do I need to call back and tell them I need one for the Moto X? And if not, does that mean I don't need to request the IMEI whitelist?
My Verizon Galaxy Nexus is the phone that's currently on my line.
Click to expand...
Click to collapse
Just get some scissors and cut your old sim down to fit. Really easy. You can download a guide to use. Why pay for an extra sim when the one you have will work just fine.

marsdiamond said:
Just get some scissors and cut your old sim down to fit. Really easy. You can download a guide to use. Why pay for an extra sim when the one you have will work just fine.
Click to expand...
Click to collapse
Verizon gives you SIM cards for free and lots of people mess up their SIM cards when they cut them down.
You only have to pay for a SIM card at a VAR.

JulesJam said:
Verizon gives you SIM cards for free and lots of people mess up their SIM cards when they cut them down.
You only have to pay for a SIM card at a VAR.
Click to expand...
Click to collapse
^this. Verizon overnighted the card to me for free. I didn't want to risk cutting the old one and then being without a phone. It's a business phone, so I can't afford to go without it.

JulesJam said:
Right now on ebay there is someone who is selling a Verizon Moto X 2014 and they have a picture of the box with the IMEI on it. You can use that to get your nano SIM card activated.
People really shouldn't post pics of their IMEIs like that, but they do.
Click to expand...
Click to collapse
You do realize u just told someone to do something illegal.

[Q] Calls Immediately end On TMobile Nexus 6 flashed with VZW stock image

Good Morning Group,
I have VZW service. The Nexus 6 is from TMobile. In my infinite wisdom or rather the lack their off. I decided that I was over not having data while talking. I downloaded the VZW LMY47E image and followed the instructions found in the Nexus 6 general sticky roll up. How to flash factory images.
The short method did not work but the long method did. I rooted it and added TWRP recovery. Apart from that I left it stock.
I dialed *#*#4636#*#*. and turned off VOLTE provisioning flag. Then I checked for enhanced 4G under phone settings and it was enabled.
Awesome right....Wrong. I decided to test it. All calls immediately end after starting them flashing 00:00 time stamp. I decided to pull my sim and put it back into my S4 and dial *228 option 1 and I can make calls using my sim. Something must have went wrong.
What that is I have no clue.
I was thinking of flashing the 5.1 TMobile image but everything that I have read suggest that if you are on VZW you should use LMY47E.
As you can imagine not having phone service kicks rocks. I figured Id ask before flashing and or making anything else worse.
Thanks in advance.

*228 should never be done on an lte device.
Sent from my Nexus 6 using XDA Free mobile app

PHP:
akellar said:
*228 should never be done on an lte device.
Sent from my Nexus 6 using XDA Free mobile app
Click to expand...
Click to collapse
Now I know. Did I harm anything? I also booted into recovery and wipe data/factory reset and wipe cache partition. To no avail...

onyxbfly said:
PHP:
Now I know. Did I harm anything? I also booted into recovery and wipe data/factory reset and wipe cache partition. To no avail...
Click to expand...
Click to collapse
Typically provisions the sim to 3g prl. Likely need a new sim.
Sent from my Nexus 6 using XDA Free mobile app

onyxbfly said:
I was thinking of flashing the 5.1 TMobile image but everything that I have read suggest that if you are on VZW you should use LMY47E.
Click to expand...
Click to collapse
Flashing another factory image will do nothing to help your problem.
I agree with the above suggestion of starting with a replacement SIM.
And whatever you do, DO NOT TRY RELOCKING YOUR BOOTLOADER. It will not help, and you may brick your device, unless you follow @Evolution_Freak 's guide.

akellar said:
Typically provisions the sim to 3g prl. Likely need a new sim.
Sent from my Nexus 6 using XDA Free mobile app
Click to expand...
Click to collapse
FML will they give me a new sim for a phone that did not come from them? Even if the sim was locked into 3g shouldn't I be able to make calls?
Edit: I put my sim back into my S4 and it displays 3G like you said. I can make calls on the S4 but no on my Nexus 6. I put the sim back into my nexus 6 and it displays LTE but I can not make calls

onyxbfly said:
FML will they give me a new sim for a phone that did not come from them? Even if the sim was locked into 3g shouldn't I be able to make calls?
Edit: I put my sim back into my S4 and it displays 3G like you said. I can make calls on the S4 but no on my Nexus 6. I put the sim back into my nexus 6 and it displays LTE but I can not make calls
Click to expand...
Click to collapse
Turn off volte and try. Either way, get a new sim
Sent from my Nexus 6 using XDA Free mobile app

onyxbfly said:
FML will they give me a new sim for a phone that did not come from them?
Click to expand...
Click to collapse
No they won't if you tell them it's for your N6. You'll have to tell them it's for a "legitimate" VZW phone.

akellar said:
Typically provisions the sim to 3g prl. Likely need a new sim.
Sent from my Nexus 6 using XDA Free mobile app
Click to expand...
Click to collapse
cam30era said:
Flashing another factory image will do nothing to help your problem.
I agree with the above suggestion of starting with a replacement SIM.
And whatever you do, DO NOT TRY RELOCKING YOUR BOOTLOADER. It will not help, and you may brick your device, unless you follow @Evolution_Freak 's guide.
Click to expand...
Click to collapse
I put my sim back into my S4 and it displays 3G like you said. I can make calls on the S4 but no on my Nexus 6. I put the sim back into my nexus 6 and it displays LTE but I can not make calls .
So basically you are saying just go to a Verizon store and ask for a new nano sim and ask them to activate it? Or do you suggest asking for a sim for my S4 and cutting it down to size again?

akellar said:
Turn off volte and try. Either way, get a new sim
Sent from my Nexus 6 using XDA Free mobile app
Click to expand...
Click to collapse
When I dial *#*#4636#*#* my phone looks at me like Essentially I cant access that menu any more since its not dialing. I have data and it just backed up my apps from the play store.
cam30era said:
No they won't if you tell them it's for your N6. You'll have to tell them it's for a "legitimate" VZW phone.
Click to expand...
Click to collapse
Thanks for the suggestions. I'll try to sort it out.

I decided to try reflashing the LMY47E image again. After doing so I was able to get 3G and make and receive calls. I went to VZW and they gave me bloody hell about getting a replacement sim.
Essentially they were not having it. They wanted to see the physical phone that the card would be activated in. I went back to my car and gave them my S4. To make a long story short they gave me a VZW sim for my S4. Got back home and cut the micro down to nano. I now have LTE service.
But I do not have VOLTE. I dialed *#*#4636#*#* and turned off VOLTE provisioning flag. I have enhanced 4g calling under phone options. But I can not browse a web page or talk on the on the phone while using GPS etc. Is VOLTE supposed to be turned on or off.
With it off I do not get the enhanced 4g calling options. With it on I do get enhanced 4g. Either way it doesn't work lol. Any suggestions would be greatly appreciated.
I'm just happy to be up and running again.
Thanks once again for your time and patience with my N6!!!!!!!!

onyxbfly said:
I decided to try reflashing the LMY47E image again. After doing so I was able to get 3G and make and receive calls. I went to VZW and they gave me bloody hell about getting a replacement sim.
Essentially they were not having it. They wanted to see the physical phone that the card would be activated in. I went back to my car and gave them my S4. To make a long story short they gave me a VZW sim for my S4. Got back home and cut the micro down to nano. I now have LTE service.
But I do not have VOLTE. I dialed *#*#4636#*#* and turned off VOLTE provisioning flag. I have enhanced 4g calling under phone options. But I can not browse a web page or talk on the on the phone while using GPS etc. Is VOLTE supposed to be turned on or off.
With it off I do not get the enhanced 4g calling options. With it on I do get enhanced 4g. Either way it doesn't work lol. Any suggestions would be greatly appreciated.
I'm just happy to be up and running again.
Thanks once again for your time and patience with my N6!!!!!!!!
Click to expand...
Click to collapse
Do you have advanced calling activated on your account? I don't believe that the S4 has advanced calling. You may have to put your sim card into a VZW device that requires it and then have them activate the feature.

Yea.... Did you ever activate the service on your account. You need to login in the website or call and turn the feature on. Dialing weird numbers and turning flags on in your phone won't do jack until the service is turned on within verizon.

slimc84 said:
Do you have advanced calling activated on your account? I don't believe that the S4 has advanced calling. You may have to put your sim card into a VZW device that requires it and then have them activate the feature.
Click to expand...
Click to collapse
I never had a problem with using data while talking on the phone with my S4. Regardless if it was the stock rom or not.
dansan382 said:
Yea.... Did you ever activate the service on your account. You need to login in the website or call and turn the feature on. Dialing weird numbers and turning flags on in your phone won't do jack until the service is turned on within verizon.
Click to expand...
Click to collapse
Unfortunately I am a member of a family plan. I will speak to my cousin who is the account owner and ask him to double to check and see if it has been advanced calling and HD calling has been enabled on my account.
Thanks for the suggestions.

onyxbfly said:
Unfortunately I am a member of a family plan. I will speak to my cousin who is the account owner and ask him to double to check and see if it has been advanced calling and HD calling has been enabled on my account.
Thanks for the suggestions.
Click to expand...
Click to collapse
i can pretty much say thats your problem. it isn't turned on by default so it needs to be turned on. no amount of flashing software or hitting buttons on your phone will help. I think you can even call the 611 number and when it gets to the voice prompts just say advanced calling one point zero. it should try to turn the feature on within that line.

onyxbfly said:
I never had a problem with using data while talking on the phone with my S4. Regardless if it was the stock rom or not.
Unfortunately I am a member of a family plan. I will speak to my cousin who is the account owner and ask him to double to check and see if it has been advanced calling and HD calling has been enabled on my account.
Thanks for the suggestions.
Click to expand...
Click to collapse
The S4 had dual antennas so there was no need for the Advanced Calling feature. The Nexus only has a single antenna and requires Advanced Calling to be enabled on the account and the device in order for it to work.

dansan382 said:
i can pretty much say thats your problem. it isn't turned on by default so it needs to be turned on. no amount of flashing software or hitting buttons on your phone will help. I think you can even call the 611 number and when it gets to the voice prompts just say advanced calling one point zero. it should try to turn the feature on within that line.
Click to expand...
Click to collapse
Thanks for the number. The CS Rep said they can not make any change to the account because I dont have the password or pin.
Ironically one of the main reasons for getting a new phone was that my S4 wanted to power off randomly and it would be a chore just to get it to power back on and stay on. This time it would not turn at all so I was forced to call from my old thunderbolt.
I called the number you gave me while surfing the web on the phone. The CS Rep said that any 4G / LTE phone can use data over voice except for iphone due to their antenna construction. I guess its true I was just doing it.
But anyway it really shouldn't be a process just to get data while talking on the phone with the nexus.
The phone they have listed for my account is a S4. They said advanced calling and HD calling will be available for the S4 when they provide a software update. He had no clue to when the update would be released.
Just for Sh1t and giggles I inquired with the CS res in regards to purchasing a phone from google and using it. He said that I could go to a Verizon store and they would add it and give me a nano sim. I just thanked him for his time. I guess thats true right until you walk in their with it.
My nexus is from TMobile and from what I read people across various forums are having issues with getting their Nexus 6 added to their account regardless of where it came from.
Seems like verizon is really working hard to make the nexus 6 experience a pain in the ass. I dont need or want HD calling. Is asking to talk and look up something on the web or use gps to much to ask for....

onyxbfly said:
Thanks for the number. The CS Rep said they can not make any change to the account because I dont have the password or pin.
Ironically one of the main reasons for getting a new phone was that my S4 wanted to power off randomly and it would be a chore just to get it to power back on and stay on. This time it would not turn at all so I was forced to call from my old thunderbolt.
I called the number you gave me while surfing the web on the phone. The CS Rep said that any 4G / LTE phone can use data over voice except for iphone due to their antenna construction. I guess its true I was just doing it.
But anyway it really shouldn't be a process just to get data while talking on the phone with the nexus.
The phone they have listed for my account is a S4. They said advanced calling and HD calling will be available for the S4 when they provide a software update. He had no clue to when the update would be released.
Just for Sh1t and giggles I inquired with the CS res in regards to purchasing a phone from google and using it. He said that I could go to a Verizon store and they would add it and give me a nano sim. I just thanked him for his time. I guess thats true right until you walk in their with it.
My nexus is from TMobile and from what I read people across various forums are having issues with getting their Nexus 6 added to their account regardless of where it came from.
Seems like verizon is really working hard to make the nexus 6 experience a pain in the ass. I dont need or want HD calling. Is asking to talk and look up something on the web or use gps to much to ask for....
Click to expand...
Click to collapse
no problem. you dont even need to speak with anyone in order to activate. some people reported just using the prompts, speaking with a machine it was able to turn it on. either way, good luck and glad you got some info.
I literally just got back from best buy with my unbranded unlocked nexus 6. they didnt have any "verizon versions". I will be cutting my sim card thats in my GS4 and throwing it into the nexus so i wont have to deal with verizon. i already had them send me a nano sim so just in case i have a backup. if i completely mess it up, ill go back to verizon and get a new sim for my GS4 and start over again

slimc84 said:
The S4 had dual antennas so there was no need for the Advanced Calling feature. The Nexus only has a single antenna and requires Advanced Calling to be enabled on the account and the device in order for it to work.
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Thanks for the clarification. I did not know.
How should I go about this? I called and they said the phone that is listed is a S4. Currently advanced calling is not enabled for the S4. They said I would need to do a phone swap and or sim swap for a newer phone. If the phone is not listed on my account/ number what do I tell ask or tell them so they will enable it?

dansan382 said:
no problem. you dont even need to speak with anyone in order to activate. some people reported just using the prompts, speaking with a machine it was able to turn it on. either way, good luck and glad you got some info.
I literally just got back from best buy with my unbranded unlocked nexus 6. they didnt have any "verizon versions". I will be cutting my sim card thats in my GS4 and throwing it into the nexus so i wont have to deal with verizon. i already had them send me a nano sim so just in case i have a backup. if i completely mess it up, ill go back to verizon and get a new sim for my GS4 and start over again
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Click to collapse
It works fresh out the box. Mine did and it was from TMobile. I didn't do factory resets or anything insert sim and load up my apps and enjoyed.
I used a sim card cutter that I got from Amazon. Cut it popped it in and everything was lovely. I didn't notice that I couldn't talk and use gps until i was actually driving. The sim cutter is a good investment because it comes with sim card adapters that will allow you to use your sim in any phone.
I wonder how the people got it activated using the prompts. Did they call from their nexus or their old verizon phone?
The only reason I decided to flash the LMY47E rom is to get data over voice. Hopefully I will get this sorted out sooner than later.

New Razer on Verizon

So picked up my phone a couple days ago and have had a bit of a headache getting it activated.
Well long story short if you put in Sim and show LTE just toggle the cdma roaming off then on. That's it. I searched for hours, 4 different Verizon techs and finally was messing with that and it works.
Love the phone so far. Coming from a Nexus 6p, after the gcam port I have not one single complaint. It's everything I wanted it to be so far!
Sent from my Phone 2 using Tapatalk

oakvad said:
So picked up my phone a couple days ago and have had a bit of a headache getting it activated.
Well long story short if you put in Sim and show LTE just toggle the cdma roaming off then on. That's it. I searched for hours, 4 different Verizon techs and finally was messing with that and it works.
Love the phone so far. Coming from a Nexus 6p, after the gcam port I have not one single complaint. It's everything I wanted it to be so far!
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Next time you switch phones, or anyone else on Verizon that is going to use the Razer Phone 2, do not just put the Sim card in. Go to Verizonwireless.com and go to change device with a device that has not been on your account. Type in the imei of the Razer phone 2 and the system will recognize that it it a CDMA-less device and make the proper changes. It will then tell you to insert the Sim into the Razer phone 2 and it will then work 100%. I haven't had any issues at all from day one. If you want to go to a device that does have cdma, just do the saw process with the cdma phone.

Anyone know why I'm having issues sending any pictures? SMS won't send anything but texts
Sent from my Phone 2 using Tapatalk

oakvad said:
Anyone know why I'm having issues sending any pictures? SMS won't send anything but texts
Sent from my Phone 2 using Tapatalk
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Same issue as listed above - the RP2 is CMDA-less. Activate online as mentioned above, or just call Verizon customer service, and tell them you are switching to a CMDA-less phone, and they will need to get you transferred over to the tech department and they'll fix it for you - it's something on Verizon's end that needs to be changed on the account level, not an issue with your device.

So I toggled my cdma roaming again and everything is working again. Not sure why, if it's something I have to keep doing not sure if I'm keeping it.
Sent from my Phone 2 using Tapatalk

Hi, I am new to this site but I got the razer phone 2 and have it on the verizon cdma-less service. I have the entire phone working outside of wifi calling. When I do the *#*#4636#*#* on phone info it allows me to turn on and off mobile radio power, VoLTE provisioned, but I can't turn video calling, wifi calling on or off. I've talked to tech2 for verizon and they said I'm setup for it but the phone isn't accepting it. I do tend to drop service a lot as well compared to my samsung s7. Is there something I'm doing wrong? I also read that switching to this phone I should have gotten a new sim card but didn't.

[GUIDE] How to activate OnePlus 7 Pro on Verizon network (CDMA-less activation)

This topic is covered here and there in forum replies/other sites (credit to this Android Authority writeup on the same issue with the 6T for its phrasing that finally got the point across to my Verizon tech support) but I don't think anyone's made a dedicated thread yet for steps on Verizon, CDMA-less activation of the OP7P.
This is for if you're having issues swapping SIMs from a prior phone. In my case, I received my Verizon signal, could place calls and send texts, but incoming calls all came from "Restricted" and no texts came through. I didn't do much other testing because knew CDMA-less wasn't activated.
1. Get your IMEI and ICCID ready (phone & SIM IDs)
- Dial *#06# on your OP7P and log the IMEI1
- If you don't have access to a phone that can show you your SIM ID (the ICCID) you can sign into your Verizon account, navigate to the phone line/activation info, and see the 19/20-digit ICCID there (starts with 89). Log this too.
2. Make sure your SIM is in the OP7P & get in touch with Verizon support
- Start mentioning CDMA-less activation right away, if you're lucky you'll get someone who knows what it is already
- I used their Facebook chat, worked all right (lots of different techs reply to you)
- They will need the IMEI and ICCID info from you once you verify your account info
- If they tell you your phone seems activated on their end, but it clearly isn't, send them this exact message:
Are both the billing and network profiles on the line the same, i.e., they both say I am using a OnePlus 7 Pro? The CDMA-less option might not show up unless those are synced.
- Shortly after I sent that message, someone got it figured out and everything started working fine--visual voicemail, HD call, incoming/outgoing SMS/MMS, etc.

I just took it to Verizon store and they popped in a Sim. It picked up the network right away but they had to go on verizions bring your own device page to activate

This can all be done online easily. All I did was pop in my old SIM from GS8+, added new device on my account, and there's an option for no CDMA. Took 5 min, no issues

djhulk2 said:
I just took it to Verizon store and they popped in a Sim. It picked up the network right away but they had to go on verizions bring your own device page to activate
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I chopped my own microSIM, it has sentimental value to me and I want to keep it. And I'll do anything to avoid having to go to brick & mortar Verizon.
ktimque said:
This can all be done online easily. All I did was pop in my old SIM from GS8+, added new device on my account, and there's an option for no CDMA. Took 5 min, no issues
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Fwiw I also started on the "bring your own device" page and got through the first couple steps, but when I entered my ICCID, it told me my SIM was not compatible and that I'd need a new one. I could not find anything mentioning CDMA on my end--do you remember what step that happened at for you? Once I ran into that wall, I got in touch with Verizon support, and I think it's why they were thinking I was already activated (since I had done some of the steps already online). I just skipped that part of my journey in the guide because I think it was ultimately irrelevant to it working out for me.

Jesse402 said:
Fwiw I also started on the "bring your own device" page and got through the first couple steps, but when I entered my ICCID, it told me my SIM was not compatible and that I'd need a new one. I could not find anything mentioning CDMA on my end--do you remember what step that happened at for you? Once I ran into that wall, I got in touch with Verizon support, and I think it's why they were thinking I was already activated (since I had done some of the steps already online). I just skipped that part of my journey in the guide because I think it was ultimately irrelevant to it working out for me.
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Unfortunately no it was awhile ago, but I remember not having to call VZW or even talk to support. I think once I entered my IMEI it picked up the fact that it was CDMA-less

ktimque said:
Unfortunately no it was awhile ago, but I remember not having to call VZW or even talk to support. I think once I entered my IMEI it picked up the fact that it was CDMA-less
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Click to collapse
Maybe the age of the SIM has something to do with it/is yours newer? It knew I had a OP7P too once I got through IMEI but it was the SIM it didn't like. I've had this SIM since the Galaxy S4 (maybe even in an iPhone 4S? but I'm thinking they swapped me when I got the S4) and it was last in a Pixel.

Jesse402 said:
Maybe the age of the SIM has something to do with it/is yours newer? It knew I had a OP7P too once I got through IMEI but it was the SIM it didn't like. I've had this SIM since the Galaxy S4 (maybe even in an iPhone 4S? but I'm thinking they swapped me when I got the S4) and it was last in a Pixel.
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Yeah that's possible, I think mine was new as of my S8+

Yes each Sim is registered to spefic device. If you want swap out old Sim u need find way to deactive Sim first and then activate it with the new imie