[Q] Moto X 2013 not receiving updates - Moto X Q&A

I have Moto X (2013), I want to know why my phone is still on 4.4.2 KitKat and not getting any newer updates? Others running 4.4.4 KitKat and about to get Android L, what's wrong with my phone? I have tried resetting my phone couple of times and tried Motorola Device Manager too but no luck. I don't know whether I have XT1049 or XT1058 because I got this phone from a friend, he just gave it away and I am not living in a country where I can get Motorola Support. I thought I had XT1049, I contacted Republic Wireless, they checked my IMEI number and told me that it's not their phone, I contacted Motorola's online support they told me by looking at the IMEI number it's XT1058 AT&T phone but when I connect my phone to my computer it says "XT1049 is connected to the computer" and in pictures "details" I can see that the picture is taken by XT1049, I am so confused. Kindly help, I want updates coming to my phone

Dee Singh said:
I have Moto X (2013), IMEI # 990002933335380, I want to know why my phone is still on 4.4.2 KitKat and not getting any newer updates? Others running 4.4.4 KitKat and about to get Android L, what's wrong with my phone? I have tried resetting my phone couple of times and tried Motorola Device Manager too but no luck. I don't know whether I have XT1049 or XT1058 because I got this phone from a friend, he just gave it away and I am not living in a country where I can get Motorola Support. I thought I had XT1049, I contacted Republic Wireless, they checked my IMEI number and told me that it's not their phone, I contacted Motorola's online support they told me by looking at the IMEI number it's XT1058 AT&T phone but when I connect my phone to my computer it says "XT1049 is connected to the computer" and in pictures "details" I can see that the picture is taken by XT1049, I am so confused. Kindly help, I want updates coming to my phone
Click to expand...
Click to collapse
Your device belongs with ACG Regional Carriers. It is currently at 4.4.2 only. You can see your model in the lower area of your back panel..
Check out moto site for your device. Your "System Version" in the screen shot is "161.44.38.ghost_row.ACGLTE.en.US". Check out...
https://motorola-global-portal.custhelp.com/app/answers/prod_answer_detail/a_id/94927/p/30,6720,8696

lol u are lucky because we AT&T users updated to 4.4.4 and now stucked :::: cant root or unlock bootloader and sunshine is only working till 4.4.2 so be happy and unlock it root it and enjoy any custom rom

Thanks for the help
Now I know that I have "ACG Regional Services" phone, any idea about me getting updates in future or is there another easy option to get the 4.4.4 or 5.0.2 update?

Javajohn said:
lol u are lucky because we AT&T users updated to 4.4.4 and now stucked :::: cant root or unlock bootloader and sunshine is only working till 4.4.2 so be happy and unlock it root it and enjoy any custom rom
Click to expand...
Click to collapse
I really don't have any idea how to unlock and root or use any custom rom, I am afraid I will break my phone if I try, suggest anything else or tell me how to do it in an easiest way

Dee Singh said:
I really don't have any idea how to unlock and root or use any custom rom, I am afraid I will break my phone if I try, suggest anything else or tell me how to do it in an easiest way
Click to expand...
Click to collapse
here is the best thread for you to start
CLICK ME

Unlock your bootloader first theroot.ninja , rooting after that is easy, so is anything else you want to do with your phone.

Dee Singh said:
Now I know that I have "ACG Regional Services" phone, any idea about me getting updates in future or is there another easy option to get the 4.4.4 or 5.0.2 update?
Click to expand...
Click to collapse
OTA updates are really up to your carrier and/or Motorola. You will seen no updates, until THEY make them available.
When the bootloader is locked, you can only flash official roms (or parts like recovery) for your model/carrier, which are digitally signed by Motorola. Attempts to flash anything else, will fail.
Dee Singh said:
I really don't have any idea how to unlock and root or use any custom rom, I am afraid I will break my phone if I try, suggest anything else or tell me how to do it in an easiest way
Click to expand...
Click to collapse
As for unlocking the bootloader, and/or rooting.. see -> http://forum.xda-developers.com/mot...w-root-moto-x-confusion-t2826159/post54671918
Why would you want to unlocked the bootload? So you could flash either a totally custom rom, or a rom meant for another carrier/model 2013 X which might be newer. (like some ATT XT1058 users like to flash Rogers XT1058 rom to get rid of the ATT bloat).
I really know nothing about the "ACG Regional Carriers" variant of the Moto X. I'm not sure if it might be the same hardware as another variant, only with a different ROM flashed on it. So I don't know if its safe to flash another carrier's ROM on it. But with an unlocked bootloader, you can try 3rd party roms like CM11 or CM12.

Unlock the BL and flash custom ROMs

You may want to edit your post and remove your imei number. It can be hijacked and leave you with a non functioning device. (no calls or texts or data anyway.)
?

Related

New Moto X owner, have some starter questions.

Hello everybody, I just got my Moto X and I have to say it is a lovely device better than I expected in terms of how it feels in the hand. Really compact device.
I have some questions:
1. My phone has 4.4.2 but OTA fails to update it to 4.4.3. Is there any software that I can use to update the phone?
2. Is there a flashtool software where I can flash different .ftf fies?
3. Root option for 4.4.3 available?
1. There are a few threads discussing the 4.4.3 OTA, and what condition your phone must be in to receive/install the OTA. For example -> [XT1053] 4.4.3 OTA Update Zip and Android™ 4.4.3, KitKat® Rolls Out to Moto Devices I'm sure if you READ it, you'll find information that will solve your issue. Or if you post details of your phone, carrier, any tweaks you've made to it, etc...
2. I do not believe so.
3. If you have an unlocked bootloader, you *can* Root 4.4.3. If you have a LOCKED bootloader, you *can not* root 4.4.3.
asilviug said:
Hello everybody, I just got my Moto X and I have to say it is a lovely device better than I expected in terms of how it feels in the hand. Really compact device.
I have some questions:
1. My phone has 4.4.2 but OTA fails to update it to 4.4.3. Is there any software that I can use to update the phone?
2. Is there a flashtool software where I can flash different .ftf fies?
3. Root option for 4.4.3 available?
Click to expand...
Click to collapse
Locked or unlocked bootloader? What carrier?
I have an unlocked Dev Ed Moto X running TMobile, and it accepted the 4.4.3 OTA update. I first had to revert entirely to stock 4.4.2, though.
varxx said:
Locked or unlocked bootloader? What carrier?
I have an unlocked Dev Ed Moto X running TMobile, and it accepted the 4.4.3 OTA update. I first had to revert entirely to stock 4.4.2, though.
Click to expand...
Click to collapse
My phone is branded with an AT&T logo on the back. Model number is xt1058 and I'm running stock 4.4.2
I don't know about the bootloader though, how can I verify that?
I would really like to update this to 4.4.3 and root it, although it's not that easy I see.
Any help would be highly appreciated. I'm even considering throwing in a bounty
asilviug said:
My phone is branded with an AT&T logo on the back. Model number is xt1058 and I'm running stock 4.4.2
I don't know about the bootloader though, how can I verify that?
I would really like to update this to 4.4.3 and root it, although it's not that easy I see.
Any help would be highly appreciated. I'm even considering throwing in a bounty
Click to expand...
Click to collapse
Ok... here we go...
4.4.3 is not out for the ATT XT1058 yet, so you can't update to it. You need to wait for ATT to start making it available.
ATT XT1058 has a locked bootloader, and Moto doesn't give out the bootloader unlock codes. Your only option to unlock the bootloader is *IF* (or maybe when) the Chinese WebSite/MiddelMan comes back to selling bootloader unlock codes. See -> http://forum.xda-developers.com/moto-x/general/china-middleman-t2751177
There is no option to root 4.4.3 when you have a locked bootloader.
If you want usable root on the X you need two parts 1. Root Exploit, and 2. An Exploit that allows for disabling Write Protection. There is now a Root Exploit for 4.4.2 with a locked bootloader, but there is not an exploit to disable write protection. This means if you'd root, then anytime you power your phone off/on, the changes, root, etc is lost. And Root style apps that need to write to /system and the like, CANT.
there is no root option for 4.4.3 with a locked bootloader
For more details see -> http://mark.cdmaforums.com/MotoX-Locked.html
KidJoe said:
Ok... here we go...
4.4.3 is not out for the ATT XT1058 yet, so you can't update to it. You need to wait for ATT to start making it available.
ATT XT1058 has a locked bootloader, and Moto doesn't give out the bootloader unlock codes. Your only option to unlock the bootloader is *IF* (or maybe when) the Chinese WebSite/MiddelMan comes back to selling bootloader unlock codes. See -> http://forum.xda-developers.com/moto-x/general/china-middleman-t2751177
There is no option to root 4.4.3 when you have a locked bootloader.
If you want usable root on the X you need two parts 1. Root Exploit, and 2. An Exploit that allows for disabling Write Protection. There is now a Root Exploit for 4.4.2 with a locked bootloader, but there is not an exploit to disable write protection. This means if you'd root, then anytime you power your phone off/on, the changes, root, etc is lost. And Root style apps that need to write to /system and the like, CANT.
there is no root option for 4.4.3 with a locked bootloader
For more details see -> http://mark.cdmaforums.com/MotoX-Locked.html
Click to expand...
Click to collapse
Thanks for the info fist of all. Not very good news but it is what it is.
I took a look at that link and apparently the newer models of Moto X are most likely to get an unlock code. My phone is from 2013 most probably but I don't know how to find out exactly. Can you advise on this matter as getting a code from that asian dude seems the next step for me.
asilviug said:
Thanks for the info fist of all. Not very good news but it is what it is.
I took a look at that link and apparently the newer models of Moto X are most likely to get an unlock code. My phone is from 2013 most probably but I don't know how to find out exactly. Can you advise on this matter as getting a code from that asian dude seems the next step for me.
Click to expand...
Click to collapse
There are several ways to find out your date code.. The easiest is to boot the phone in bootloader/fastboot mode, and select the option for Bar Codes. The date displayed there is the build date.
KidJoe said:
There are several ways to find out your date code.. The easiest is to boot the phone in bootloader/fastboot mode, and select the option for Bar Codes. The date displayed there is the build date.
Click to expand...
Click to collapse
Thanks, it appears that my phone is from August 2013. I will try to get a code. Before I do that just want to double check it with you.
Once I get the unlock code, I can root 4.4.2 that I'm currently running and also future updates released by AT&T/Motorola in the near future including the 4.4.3?
asilviug said:
Thanks, it appears that my phone is from August 2013. I will try to get a code. Before I do that just want to double check it with you.
Once I get the unlock code, I can root 4.4.2 that I'm currently running and also future updates released by AT&T/Motorola in the near future including the 4.4.3?
Click to expand...
Click to collapse
Correct. Once you unlock your bootloader (which is DESTRUCTIVE, so BACKUP EVERYTHING To Your PC, or Cloud, before you do the process), you will be able to root any android version by flashing a 3rd party recovery (like TWRP), booting to the 3rd party recovery and installing SuperSU.
For more info, see -> http://mark.cdmaforums.com/MotoX-Unlock1.htm
KidJoe said:
Correct. Once you unlock your bootloader (which is DESTRUCTIVE, so BACKUP EVERYTHING To Your PC, or Cloud, before you do the process), you will be able to root any android version by flashing a 3rd party recovery (like TWRP), booting to the 3rd party recovery and installing SuperSU.
For more info, see -> http://mark.cdmaforums.com/MotoX-Unlock1.htm
Click to expand...
Click to collapse
Unfortunately the Chinese middle man couldn't help me with the unlock code. What about contacting AT&T regarding the unlock code? Do you think it's possible asking them politely?
asilviug said:
Unfortunately the Chinese middle man couldn't help me with the unlock code. What about contacting AT&T regarding the unlock code? Do you think it's possible to ask them politely?
Click to expand...
Click to collapse
Zero chance. Sorry.
I mean...it's certainly possible to ask them politely, but they still won't give it to you....guaranteed.
I'm guessing you have a 2013 variant since the middleman couldn't help you?
samwathegreat said:
Zero chance. Sorry.
I mean...it's certainly possible to ask them politely, but they still won't give it to you....guaranteed.
I'm guessing you have a 2013 variant since the middleman couldn't help you?
Click to expand...
Click to collapse
Yes, a late 2013 model. He said that the database could become available again in the future...
If I want to contact AT&T, what would be the best way? Phone/email? I'm not an US citizen nor living in US.
asilviug said:
Yes, a late 2013 model. He said that the database could become available again in the future...
If I want to contact AT&T, what would be the best way? Phone/email? I'm not an US citizen nor living in US.
Click to expand...
Click to collapse
I'm not an AT&T customer, so I can't advise on contact info, but I can tell you that you will be wasting your time if you even try. The chance that they will give you the code is exactly 0% no matter how nicely you ask them.
You might consider selling your AT&T XT1058 and buying one that can be unlocked, such as the XT1053, or the XT1058 Roger's variant if unlocking the BL is that important to you.
Good Luck
asilviug said:
Unfortunately the Chinese middle man couldn't help me with the unlock code. What about contacting AT&T regarding the unlock code? Do you think it's possible asking them politely?
Click to expand...
Click to collapse
asilviug said:
Yes, a late 2013 model. He said that the database could become available again in the future...
If I want to contact AT&T, what would be the best way? Phone/email? I'm not an US citizen nor living in US.
Click to expand...
Click to collapse
You have zero chance getting a boot loader unlock code from Att or Moto.
And If you are not living in the USA, then you are likely not an ATT customer, so they won't even talk to you.

Bootloop in XT1097

Hi
I just got a XT1094, with the chilean carrier Movistar everything was great until I installed a leaked new version of google seach, the phone stop working and when I turn it of and turn it on again gets on a boot loop hole.
I can access the fastboot mode but when I use recovery appears the android robot wih the warning sign for a few second and then it goes to the boot loop again, factory reset dosn´t work neither.
The phone isn´t rooted or have the bootloader unlock.
Please I am starting to get kind of desesperate.
You have the XT1094 ? Odd, i bought it on release on same carrier and it is the XT1097
If its not rooted or unlocked, just go to Movistar and change it, ill do that since if you mess up something you might lose warranty.
Faruko said:
You have the XT1094 ? Odd, i bought it on release on same carrier and it is the XT1097
If its not rooted or unlocked, just go to Movistar and change it, ill do that since if you mess up something you might lose warranty.
Click to expand...
Click to collapse
Actually I assume that was that version but I cant confirm, I cant return it to movistar one of the first thing that I did was let it escape of my hands so it now have a few scratch that will avoid the warranty I am sure.
I dont think that a few scratches will void warranty, after all the problem is "software", just go and say that it doesnt turn on and it goes to bootloop
Especially when it is THIS new, and its not the hardware that it fails. I assume that since its unrelated it should not void it
I will try it, I don't know what else to do I will have to go tomorrow.
In the worst scenario if they tell me that my warranty is voided, What sould I do?
I think you could flash another stock rom trough ADB, look for a pure edition (Brazilian should be ok)... That should work.
By the way, in the base of the phone is the version of your phone (next to where you charge the phone)
Faruko said:
I think you could flash another stock rom trough ADB, look for a pure edition (Brazilian should be ok)... That should work.
By the way, in the base of the phone is the version of your phone (next to where you charge the phone)
Click to expand...
Click to collapse
Yeah I haven't noticed it until a few minutes and you were right is a XT1097.
I have downloaded a few stock roms called moto x pure KXE21.187-42 and a Moto x pure multi tool that in the post said that work with XT1097 also but I need to have the bootloader unlocked and I don't know if I can unlock the bootloader in this status.
You can access fastboot, so yes you should be able to unlock it (search the FAQ in this forum for more info on how to do it)
BUT go to movistar first, keep this as a backup plsn, if you mess something you may lose the phone.
Faruko said:
You can access fastboot, so yes you should be able to unlock it (search the FAQ in this forum for more info on how to do it)
BUT go to movistar first, keep this as a backup plsn, if you mess something you may lose the phone.
Click to expand...
Click to collapse
Hi so I went to the storeyesterday and they change it with no problem at all.
My new moto X is working really fine even the old one have some issues with moive voice that this one dosn't have.
Thanks a lot
Excellent !! Glad i was of help

[Q] AT&T XT1058 can i flash it to a generic rom?

Hi, I got an AT&T XT1058 from ebay. I'm in teh UK so I'd really like to flash it with a stock UK ROM. I've had a look on here and with the huge amount of info I can't figure out if this is possible and which rom to use. it's 4.4.2 that's on the phone at teh moment which i believe can't be downgraded or unlocked easily, is that right?
any help would be greatly appreciated
cheers
To flash any Rom besides the Stock, Signed Moto ROM for your carrier and model X, you need to unlock the bootloader.
While Moto doesn't give out the Bootloader Unlock Code for the ATT USA XT1058, since you have 4.4.2 on it still, you should be able to use Sunshine to unlock the bootloader. (NOTE: please boot into fastboot/bootloader on the phone, and verify the version on the 2nd line is 30.B4 which is correct for 4.4.2).
Once you use sunshine, you can flash 3rd party recoveries, roms, etc.
While I have NOT done it, I've seen posts of ATT US Xt1058 owners flashing with Parts of the XT1053 rom to remove bloat, etc. (flashing the modems will likely change which wireless bands the phone can connect to). I do not advise flashing another carrier's rom. It could get messy, especially around UPDATE time. And I've seen some lose Cellular and WIFI flashing the wrong modem files.
One final thing. The ATT US XT1058 is SIM/Carrier locked too. So in order to use a non-ATT SIM in it you'll need to obtain a SIM unlock code. You should be able to get this from any web site selling unlock codes on the internet.
KidJoe said:
To flash any Rom besides the Stock, Signed Moto ROM for your carrier and model X, you need to unlock the bootloader.
While Moto doesn't give out the Bootloader Unlock Code for the ATT USA XT1058, since you have 4.4.2 on it still, you should be able to use Sunshine to unlock the bootloader. (NOTE: please boot into fastboot/bootloader on the phone, and verify the version on the 2nd line is 30.B4 which is correct for 4.4.2).
Click to expand...
Click to collapse
hey, thanks for the very helpful response unfortunately i seem to have suffered from a bout of stupidity writing that and it's 4.4.4 that i've got on the phone! how does that affect things? also as an aside the sim is unlocked so i can use any sim so at least that's something...
thanks again
hardflipman said:
hey, thanks for the very helpful response unfortunately i seem to have suffered from a bout of stupidity writing that and it's 4.4.4 that i've got on the phone! how does that affect things? also as an aside the sim is unlocked so i can use any sim so at least that's something...
thanks again
Click to expand...
Click to collapse
To unlock the bootloader on the ATT XT1058 Moto X, there are only two possible ways..
The China Middleman thread (in the general section), although he only has codes for certain date range of phones (depends on the Assembly Date of your phone), BUT he has recently stopped responding again. There is no telling if/when it will start up again
Sunshine, which doesn't work with 4.4.4. However you can always try it since it wont charge you if it doesn't work. (i.e. it checks your phone, if it will work, if wont, it tells you and exits without charging you).
4.4.4 can't be temp rooted either.
So you are pretty much stuck stock ATT, and then just get it sim unlocked to use it with your carrier.
KidJoe said:
To unlock the bootloader on the ATT XT1058 Moto X, there are only two possible ways..
The China Middleman thread (in the general section), although he only has codes for certain date range of phones (depends on the Assembly Date of your phone), BUT he has recently stopped responding again. There is no telling if/when it will start up again
Click to expand...
Click to collapse
thanks for the reply. I guess i'll give the china middleman a try. I'd really like to get rid of the ATT address book, the fact that it perpetually shows as 4g connection and have the phone speak to me in a not american accent!
cheers
the same here
at&t xt1058 with stock android 4.4.4 (ota updated from 4.4.2)
system version 212.44.26.ghost_att.ATT.en.US
build no KXA21.12-L1.26
been using this phone in Europe, Greece with another carriers SIM card
everything ok, except for the LTE bands (in Greece I need bands 3,7,20) and the AT&T bloatware i wanna remove
would like to root, but i'm not able to unlock via motorola's website
let me know if u had any success via the china middleman, or if u find another way
thanks
hardflipman said:
thanks for the reply. I guess i'll give the china middleman a try.
Click to expand...
Click to collapse
cxp7 said:
let me know if u had any success via the china middleman, or if u find another way
thanks
Click to expand...
Click to collapse
As I said.. the China Middleman has stopped responding again.
KidJoe said:
As I said.. the China Middleman has stopped responding again.
Click to expand...
Click to collapse
I'm on Rogers xt1058 (16GB)
Is there any way (assuming I can unlock the BL) to get developer edition ROM?
MadPriest said:
I'm on Rogers xt1058 (16GB)
Is there any way (assuming I can unlock the BL) to get developer edition ROM?
Click to expand...
Click to collapse
For the Rogers XT1058, Moto does offer the Bootloader Unlock code for free from their web site -> https://motorola-global-portal.cust...e/bootloader/unlock-your-device-a/action/auth it will void your warranty
The GSM Dev Edtion is the XT1053. It has different radio/modem files, its hardware supports different bands (less LTE bands). I never recommend flashing another model's ROM as we have seen loss of cellular in some cases, where even flashing the original firmware back didn't fix.
Once you unlock your bootloader and root, you can remove and freeze any bloat on the phone (freezing is preferred because the next OTA might require it to be there).
KidJoe said:
Once you unlock your bootloader and root, you can remove and freeze any bloat on the phone (freezing is preferred because the next OTA might require it to be there).
Click to expand...
Click to collapse
Thank you for the reply
I'm on 4.4.4, I understand there's no root for me
MadPriest said:
Thank you for the reply
I'm on 4.4.4, I understand there's no root for me
Click to expand...
Click to collapse
Only if you can't unlock your boot loader. But as I said, moto does give out the unlock codes on their web site for the Rogers xt1058
Also, without unlocking the boot loader, you can only flash the rom for your phone model and its carrier branding.
I see
Thank you for the answers
I knew the second part, was not sure about the first one.
Sent from my XT1058 using XDA Free mobile app

[Q] Moto X AT&T stock version, does it come with a lock?

Hi guys,
total n00b question.
A friend of mine brought an AT&T Moto X (1st generation) phone with him for me from the U.S. to Germany.
He bought it from the motorola.com page directly 2 years ago through the Thanksgiving promo, never got it activated and its still stock and everything, never used before.
He paid the full retail price of 400$ at the time, does it however still come with a sim/netlock?
I thought since it didn't come with a contract (where you pay only a few $ and you are bound to a 1y/2y contract) and he paid the full 400$ for it, it doesn't have any sim/net lock?
Sadly I don't have a nano sim card to try it out, before I order one from my carrier I was hoping someone could help me out with this
I know that simlock threads are not allowed, I'm not asking for an unlock, just whether a retail 400$ phone has that lock or not?
Thanks in advance!
If it's stock and on 4.4.2 or below, invest in Sunshine to unlock your bootloader. I'm not sure if AT&T sim-locked their Moto Xs. They should provide the code for free, if necessary, though since the phone was paid in full.
Thanks for the quick reply, already looked into SuneShine for unlocking the BL (its a shame that I didn't pick the T-Mobile version over the AT&T, hmm)
But worth spending another 25$ for it!
Now I'm still curious about the sim/netlock.
From what I found out by googling and reading for hours, if it has a simlock, AT&T will not unlock it cause I've never been a customer and it never was hooked up to an AT&T account, kinda bad if you ask me for a full price cell phone... The T-Mobile version comes 100% sim and BL unlocked...
Moto chat support cant help, they didn't even know that there are different versions of the Moto X 1st Gen...
It's usually less than 20 dollars to unlock them on a website that offers Sim unlocking. Not sure if at&t devices are usually OK to do so, but I would think they are. The carriers usually charge more even... In Canada anyway. ?
OK, thanks a lot!
I'm really just surprised that if you pay the full retail price for a phone it can still be sim/netlocked...
Hope you guys don't mind asking me another few questions, I'm just transiting over from my Razr I so a few things are different
If I don't need a custom recovery but planning on installing a different official Moto firmware which is signed by Moto (would love to flash the EU firmware to have full German language support) do I still need to unlock the BL or will this work with a locked BL since its an official Moto firmware?
Also are there any files I should not flash, therefore remove from the xml?
And I know that the BL unlock has nothing to do with the sim unlock, but any change if I unlock the BL and flash a different firmware, I won't need to enter a sim unlock code then?
I'm just trying to get as many answers before I try it and find out the "hard" way it won't work and that it results in a completely bricked device in the end...
AND sorry, but another question
Are the LTE bands hardware or software coded? Cause we use different bands over here in Europe and I know from the Sony Z1C you can activate all bands software-wise, so I was thinking maybe its the same with the Moto X?
Thanks again!
Hello, I was wondering if I also could install a pure Android on my at&t Moto X 2014?
Sent from my XT1097 using XDA Free mobile app
mmaslo1124 said:
Hello, I was wondering if I also could install a pure Android on my at&t Moto X 2014?
Sent from my XT1097 using XDA Free mobile app
Click to expand...
Click to collapse
Wrong section, This is the 2013 section. And this thread has nothing to do with your question, that's called thread hijacking.
So you should go to the Moto X 2014 section, and if you don't see a thread on the same sort of topic.... Then post your own thread in the Q&A section. ?
So I read an insane number of pages and somewhere I found this great page:
https://www.att.com/deviceunlock/?#/
Long story short, I reveived a nano sim card today, AT&T Moto X is locked, contacted AT&T via the above mentioned website, it took 2 days and today I received my sim unlock code via email from AT&T for free, no account with them needed and it works!
dagoban said:
If I don't need a custom recovery but planning on installing a different official Moto firmware which is signed by Moto (would love to flash the EU firmware to have full German language support) do I still need to unlock the BL or will this work with a locked BL since its an official Moto firmware?
Also are there any files I should not flash, therefore remove from the xml?
Click to expand...
Click to collapse
With the bootloader on the ATT XT1058 being locked, you'll only be able to flash Moto Signed Roms for your phone's CID or carrier branding. You will not be able to flash the XT1052 EU rom, or other X roms. Only the ATT XT1058.
If you are lucky and your ATT XT1058 has not yet been upgraded to Android 4.4.4 and bootoader 30.B7, you should be able to use JCase's Sunshine tool to unlock the bootloader. Note: Because this is a HACK, do NOT try to re-lock the bootloader after using it, or you will be permanently bootloader locked.
dagoban said:
And I know that the BL unlock has nothing to do with the sim unlock, but any change if I unlock the BL and flash a different firmware, I won't need to enter a sim unlock code then?
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Click to collapse
I don't believe flashing a different ROM would give you SIM unlock.
You're only option is getting it from the Carrier if you meet their terms/conditions. Or buying a SIM unlock code from an online seller.
dagoban said:
AND sorry, but another question
Are the LTE bands hardware or software coded? Cause we use different bands over here in Europe and I know from the Sony Z1C you can activate all bands software-wise, so I was thinking maybe its the same with the Moto X?
Thanks again!
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Click to collapse
I've read different things. So I can't say for sure which is correct.
I know that the Verizon X, XT1060, initially game supporting only LTE Band 13. Band 4 was later enabled by firmware update.
But I've also seen posts of some losing their entire cellular radio when flashing other model's full roms, and not getting it back by flashing the correct rom. (I don't recall the full details, sorry!).
On other phones, I've seen things like "edits" to turn on other bands. But no so for the 2013 X.
So I wouldn't mess with it.
Thanks for the explanations @KidJoe
Until know I didn't know that a signed Moto firmware is not just bound to the model but also to a CID, always thought you could flash any region firmware over the phone as long as its the same model.
Sunshine is def. an option, I didn't take the OTA (even thou it reminds me at least once a day cause I suspected already there would be more exploits available with a lower android OS.
SIM unlock is no problem anymore, AT&T provided me the unlock key via website request (took me a while to find that link, thou) and you don't need to have an account with them and the phone does NOT need to be hooked to an AT&T contract.
About the LTE bands:
OK, I don't want to mess with the modem / radio and lose all bands in the end but could I just flash the system files from the EU version via fastboot?
Which files should I flash and which files should I avoid flashing?
Basicially what I'm trying to achieve is getting German as android language and not just have German as keyboard language.
Or is German included in the CM11 as well cause then I imagine it would be much easier to just flash CM11 without damaging any bands...
All in all, I'm just looking for a fully stable KK OS that is in German
Thanks again for your replies!
dagoban said:
About the LTE bands:
OK, I don't want to mess with the modem / radio and lose all bands in the end but could I just flash the system files from the EU version via fastboot?
Which files should I flash and which files should I avoid flashing?
Click to expand...
Click to collapse
You could try using mFastboot and flash only System.img... BUT!!!! Its going to cause issues with OTA updates, and having mismatched parts always increases the risks for bricking and/or things just not working correctly!! So I usually don't recommend mixing things up.
dagoban said:
Basicially what I'm trying to achieve is getting German as android language and not just have German as keyboard language.
Or is German included in the CM11 as well cause then I imagine it would be much easier to just flash CM11 without damaging any bands...
All in all, I'm just looking for a fully stable KK OS that is in German
Thanks again for your replies!
Click to expand...
Click to collapse
I've not messed with adding additional languages. Nor have I used CM as I like my Moto features too much, and stock (rooted) runs just fine here.

Having issue with 4.2.2 JB. update need help

Just got my Moto x Verizon branded and came with 4.2.2 JB. For some reason when I hit the update it says I'm on the latest firmware. Any idea what's going on here. Im currently situated in Dubai but not sure how that would have anything to do with it. Any help?
Sent from my XT1060 using Tapatalk
yes, update moto update services via playstore. I dont own a vz X but I suggest you check your bootloder unlock option if interested before updating.
Yes root and unlock it now, because 4.4.4 root isn't quite ideal yet.
Sent from my XT1060 using Tapatalk
bushako said:
Just got my Moto x Verizon branded and came with 4.2.2 JB. For some reason when I hit the update it says I'm on the latest firmware. Any idea what's going on here. Im currently situated in Dubai but not sure how that would have anything to do with it. Any help?
Sent from my XT1060 using Tapatalk
Click to expand...
Click to collapse
Did you buy it used? If yes, then its possible that the previous owner rooted and disabled the OTA update check. Especially if this is NOT a Developer Edition for Verizon.
Now, if it was purchased new, or the original owner didn't disable the OTA update check, then its likely because you are not on Verizon's network. I've seen this happen on my BB Z10, galaxy S4 and S5, and my Moto X, when running wth my t-mobile sims or on wifi. They will always say either no update found (90% of the time), or Update service not available (10% of the time). I must put my Verizon SIM in to download the update.
Since both the Developer and Non-Developer XT1060 for Verizon use the same ROMs you can download and manually flash the SFB/FXZ files from Moto Directly... -> HERE If you have the Non-Developer XT1060 and you want to unlock the bootloader, do NOT flash anything newer than 4.4.2!!
Use the link in my signature about the Risks of Downgrading to confirm your phone's bootloader version to get a better understanding of your phone's state.
IF you want to root and disable write protection going forward, you need to unlock the bootloader, and you do NOT have the developer edition for Verizon, the only option for that would be to use Sunshine to unlock the bootloader BEFORE you upgrade it to 4.4.4 or higher. For more... see HERE
KidJoe said:
Did you buy it used? If yes, then its possible that the previous owner rooted and disabled the OTA update check. Especially if this is NOT a Developer Edition for Verizon.
Now, if it was purchased new, or the original owner didn't disable the OTA update check, then its likely because you are not on Verizon's network. I've seen this happen on my BB Z10, galaxy S4 and S5, and my Moto X, when running wth my t-mobile sims or on wifi. They will always say either no update found (90% of the time), or Update service not available (10% of the time). I must put my Verizon SIM in to download the update.
Since both the Developer and Non-Developer XT1060 for Verizon use the same ROMs you can download and manually flash the SFB/FXZ files from Moto Directly... -> HERE If you have the Non-Developer XT1060 and you want to unlock the bootloader, do NOT flash anything newer than 4.4.2!!
Use the link in my signature about the Risks of Downgrading to confirm your phone's bootloader version to get a better understanding of your phone's state.
IF you want to root and disable write protection going forward, you need to unlock the bootloader, and you do NOT have the developer edition for Verizon, the only option for that would be to use Sunshine to unlock the bootloader BEFORE you upgrade it to 4.4.4 or higher. For more... see HERE
Click to expand...
Click to collapse
I got it brand new sealed box cost approx $122 16GB, so no chance of it being rooted. I'm glad that it's still JB, read that part of 4.4.4 being not unlockable at the moment. So I just made the payment for Sunshine now waiting for either of the devs to wake up and send me those sweet digits to unlock. The phone came with a Verizon sim card in it but I get a message saying its unrecognizable but that's okay It's customs roms all the way for me from here.
Sent from my XT1060 using Tapatalk
@bushako @hbenz2008 @metaljr81 @KidJoe
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