Anyone have a scratched screen right out of the box? - T-Mobile Samsung Galaxy S6

Hey TMO users. Has anyone had a scratched screen right out of the box?
I have heard one this happening to one person so far.
Anyone?

jamezr said:
Hey TMO users. Has anyone had a scratched screen right out of the box?
I have heard one this happening to one person so far.
Anyone?
Click to expand...
Click to collapse
The edge models are having that circular issue on their screens.
My standard S6 DOES have a scratch on the screen from new that sits at the very top of the display. There is only about 3mm on the display and maybe 7mm on the top bezel. Its almost totally unseeable except in certain light so I'm not gonna bother with a replacement. Its real thin but deep, that's how I know it was manufacturing.

Seems like I'm not the only one here.
My very first Galaxy S6 had scratch on the screen right out of the box. If I clean it it's barely noticeable, when I rub my fingers over it, it becomes very apparent. I sent it back to T-Mobile.

NeoAznMan said:
Seems like I'm not the only one here.
My very first Galaxy S6 had scratch on the screen right out of the box. If I clean it it's barely noticeable, when I rub my fingers over it, it becomes very apparent. I sent it back to T-Mobile.
Click to expand...
Click to collapse
Mine has the LED issue with the flashlight always being powered, so for those 2 issues I am sending mine back.

altimax98 said:
Mine has the LED issue with the flashlight always being powered, so for those 2 issues I am sending mine back.
Click to expand...
Click to collapse
The LED being always dimly lit is a defect/issue? Mine is visible in a really dark room.

ViciousDiarrhea said:
The LED being always dimly lit is a defect/issue? Mine is visible in a really dark room.
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Click to collapse
Honestly I wouldnt bother with it is it werent for the scratch on the screen but I never scratch my devices so to deal with one out of the box is hard. If it was white I probably would never notice it.

altimax98 said:
Honestly I wouldnt bother with it is it werent for the scratch on the screen but I never scratch my devices so to deal with one out of the box is hard. If it was white I probably would never notice it.
Click to expand...
Click to collapse
Guess I'm lucky. Edge 128GB Black model. NO scratches. No LED issues.. Bought thru jump program if that makes any difference. Ordered March 29th. Ground shipping arrived Friday 3rd.

Related

Anyone has a N6 with a completely flush back over the volume buttons?

Mine is not as bad as others I have seen but I can definitely see it raised a tiny bit. I am just crossing my fingers it doesnt get worse.
Mine is only a week old at this point, so it's fine. I'm crossing my fingers that it stays that way.
Mine is also raised a tiny bit. Anything to worry about or do they all have it?
Br J
I've had mine since Thanksgiving and have zero lift of the back cover.
Sent from my SinLess Shamu
Same. Got mine in November and it's completely flush; have no lift at all. Back cover is uniform from end to end, including over the buttons.
The blue one I had was perfectly flush, the white is a tiny bit raised.
My blue one seems flush to me.
http://images.anandtech.com/doci/8687/IMG_0152.JPG
Thats what mine looks like.
DroidBee said:
http://images.anandtech.com/doci/8687/IMG_0152.JPG
Thats what mine looks like.
Click to expand...
Click to collapse
Which is what they probably all look like. Your phone would be considered "fine" by some people but to others your phone has a "huge gap" with a battery about to burst...
DroidBee said:
http://images.anandtech.com/doci/8687/IMG_0152.JPG
Thats what mine looks like.
Click to expand...
Click to collapse
Almost exactly like mine. Not 100% perfect but it seems nice and sturdy with no flexing and so on.
Br J

Just received S6 Edge - AMA

Just got my shiny new 128gb AT&T S6 Edge. Have a couple of hours to kill - feel free to ask me stuff!
I've got mine, but I'm curious does your front screen have scratch swirls all of it when you are in light?
Mine is scratched to hell on the front.
Any chance you want to attempt using CF-autoroot just in case Samsung ignored AT&T's request to lock? Figured I'd ask, despite the fact that there's virtually no chance.
Sent from my SAMSUNG-SM-N910A using Tapatalk
yoman258 said:
I've got mine, but I'm curious does your front screen have scratch swirls all of it when you are in light?
Mine is scratched to hell on the front.
Click to expand...
Click to collapse
No, none at all thankfully - posted some images on the scratch thread, seems picture perfect to me under all lighting conditions I've put it under so far!
phobia09 said:
Any chance you want to attempt using CF-autoroot just in case Samsung ignored AT&T's request to lock? Figured I'd ask, despite the fact that there's virtually no chance.
Sent from my SAMSUNG-SM-N910A using Tapatalk
Click to expand...
Click to collapse
Will try to do this later!
I received my black/128 today as well. Not a scratch in sight. So far loving it but still notice signs of lag. Coming from Moto X 2nd gen and HTC M9. However, it is far less than S5 and is worth it to have a great overall phone with superb camera (M9 was aweful)
How is the battery ? Could you post some pictures?
alexkaye said:
No, none at all thankfully - posted some images on the scratch thread, seems picture perfect to me under all lighting conditions I've put it under so far!
Click to expand...
Click to collapse
This is what I get for getting the 32GB version... should have just got the next higher one up. Seems the 32GB Edge is the only model with scratches being reported.
yoman258 said:
This is what I get for getting the 32GB version... should have just got the next higher one up. Seems the 32GB Edge is the only model with scratches being reported.
Click to expand...
Click to collapse
Well I don't blame you, the 128gb on ATT is frankly outrageously expensive.
My 128gb looks perfect.
How bad is the att bloat? Also did it come in Samsung packaging or the att boxes they have been doing in the past?
Mine appears to be just a regular Samsung box, not specifically AT&T. Also, mine doesn't have any scratches or swirls, I have the 128GB white. It's immaculate.
-NVE
NVETHIS said:
Mine appears to be just a regular Samsung box, not specifically AT&T. Also, mine doesn't have any scratches or swirls, I have the 128GB white. It's immaculate.
-NVE
Click to expand...
Click to collapse
Ugh I can decide which color to get! Putting my order in Friday and I am still undecided.
Alaris said:
Ugh I can decide which color to get! Putting my order in Friday and I am still undecided.
Click to expand...
Click to collapse
I've always been partial to the white phones. I'm not too keen on all the different colors. A crystal clear thinnest case available and white is my favorite. The new colors the have though are pretty nice. You'll be very happy with whatever you decide to get.
-NVE
Samsung pay
Just got my White 32gb S6 edge..Not a scratch in sight! Wanted to ask you guys if you'll have heard anything about the samsung pay. The samsung rep from best buy told me sometime this summer and the live chat on the samsung website told me that its available on the S6 but not yet on the S6 Edge which doesn't make any sense!
For those of you who already have one, how does it feel to hold with the curved screen? It seems sexy as hell but I feel like it's really easy to accidentally touch the sides of the screen
IronicChloride said:
For those of you who already have one, how does it feel to hold with the curved screen? It seems sexy as hell but I feel like it's really easy to accidentally touch the sides of the screen
Click to expand...
Click to collapse
It is sexy as hell! And actually only find the edges easier to grip and less slippy than the S6. So far I haven't had issues with accidental touches, and it makes swiping in side menus actually a pleasure. Some apps are also emerging that make the most of the curves which is even cooler.
ok
ok.....
Can't wait to get it!
Played with one in Costco, and I must say, just amazing! The screen is even better than my note 4, which is saying a lot! And the curves look sexy as hell! Mine will b off contract though, so I will more than likely end up getting the 64gb.
U guys should post some pics......

Just picked up my Edge from Verizon. Full of scratches!

Anyone else get the same from the store?
First time hearing about it with Verizon.
WilliamStern said:
Anyone else get the same from the store?
Click to expand...
Click to collapse
There is an unsaid rule that, if you claim scratches (or non-scratches, for that matter), you have to establish it with pictures. Pics or GTFO, more or less.
Nope no scratches here.
WilliamStern said:
Anyone else get the same from the store?
Click to expand...
Click to collapse
Can you post a photo?
eyc said:
There is an unsaid rule that, if you claim scratches (or non-scratches, for that matter), you have to establish it with pictures. Pics or GTFO, more or less.
Click to expand...
Click to collapse
Yeah, I know the rules... just didn't have another phone to take pictures with. I'll post some up later tonight.
Sigh. I'm really scared for when my phone comes in. Verizon's Gold phones are delayed, so I'm really hoping things get settled by then.
I'll be giving the phone a thorough once over before leaving the Verizon store. The rep is just going to have to deal with me breaking out the flashlight app on my current phone to check the screen.
i made sure to check before i left the store but no scratches here. Black, s6 edge, best buy preorder
das boot said:
I'll be giving the phone a thorough once over before leaving the Verizon store. The rep is just going to have to deal with me breaking out the flashlight app on my current phone to check the screen.
Click to expand...
Click to collapse
From what I have seen on other phones with this issue - T Mobile - you won't need a flashlight to see it. It is pretty obvious.
No scratches here
My black edge was just delivered to me from an overnight fedex, and I have zero scratches. Time for my invisible shield.
No scratches on mine...
None on mine....pics?
sigh...
http://i.imgur.com/36oZq74.jpg
http://i.imgur.com/gfgwEsY.jpg
http://i.imgur.com/KcCk7rR.jpg
Do you see a halo of scratches under strong light?
more straight line scratches than halo
Are there scratches on the back?
no
From which source did you acquire your phone – Best Buy, T-Mobile, etc?
verizon phone preorder within an hour of opening
What shipping method was used?
standard 2 day shipping
What type of screen protector protected your device in transit – plastic film, screen protector, etc?
sleeve
White, Black, or Gold?
black 32gb (china)
Shipping date?
the 8th
Got mine today from Amazon...Not a blemish.
Got mine today from Version with zero scratches! I'm glad I got there a little early cause they only had 1 s6 edge. People behind me where pissed
Sent from my SM-G925V using Xparent Red Tapatalk 2
I got one White, 64GB from China and no scratches here. I hope the gold one I ordered doesn't have it either. Sorry about that mate
64gb black made in chinaand also have no scratches. Got mine from vzw store. The only thing I see is the criss cross pattern of the gorilla glass but I have to look really, really hard at the right angle with a bright light. If I shine an led on it and look real close I can see some of the same criss cross lines but that's normal. It may appear to some as scratches. I definitely don't have swirls. Also no obvious scratches
Wife has the T-Mobile version and is perfect. No scratches or light staying on from flash. Seems as solid as a phone yet. Say that as a proud g3 owner.

light bleed

Are you guys experiencing light bleed from the edges of your Note 8 screen. I just got my Tmobile Note 8 yesterday.
Wow...
I was hoping to god this wasn't gonna happen again.. I hated this so much with the Note 7 -_-
It isn't bad at all when the brightness is lowered, but looks absolutely disgusting when using the phone for GPS at night.
Last thing I want is for a $1500 phone to look cheap.
Apparently this is "natural" because of the glass and how it reflects light, BUT... all they had to do was wrap the black around it to block that reflective exit alone the edges.. But they didnt.
I may just take my note 8 back over this. I couldn't stand this on my note 7
OP, you should max the brightness, show a white image, and put a credit card on top of the screen and then take a picture.
Wow! I probably would have never noticed, but I do now. Thanks! I have a VZW but it doesn't seem near as bad as yours. Luckily my case covers it so I won't OCD over it, like the bubble I have in the bottom of my screen protector, going back to geek squad tomorrow. On my s7 edge I made them change it out 3 times. :angel:
HeRe4oNeReAsoN said:
Wow! I probably would have never noticed, but I do now. Thanks! I have a VZW but it doesn't seem near as bad as yours. Luckily my case covers it so I won't OCD over it, like the bubble I have in the bottom of my screen protector, going back to geek squad tomorrow. On my s7 edge I made them change it out 3 times. :angel:
Click to expand...
Click to collapse
You probably aren't noticing it because it takes a relatively bright image closer to the edge for it to appear.
View a white image with maxed brightness while covering the majority of the screen, and you will literally see a white ring around the edge of the phone.
Super damn annoying -_-
imatts said:
You probably aren't noticing it because it takes a relatively bright image closer to the edge for it to appear.
View a white image with maxed brightness while covering the majority of the screen, and you will literally see a white ring around the edge of the phone.
Super damn annoying -_-
Click to expand...
Click to collapse
After reading this post, I immediately took it out of the case, cranked the brightness up, turned the lights off, opened a web page, seen it! Aghhhh! On mine, it seems worst on the right side. Put it back in the case, took a shot, and now trying to forget it was ever there or my eyes will look for it every time, because it IS ANNOYING now that I KNOW it's there!
HeRe4oNeReAsoN said:
After reading this post, I immediately took it out of the case, cranked the brightness up, turned the lights off, opened a web page, seen it! Aghhhh! On mine, it seems worst on the right side. Put it back in the case, took a shot, and now trying to forget it was ever there or my eyes will look for it every time, because it IS ANNOYING now that I KNOW it's there!
Click to expand...
Click to collapse
Sorry
If it makes you feel better, its only noticeable when the brightness is at a decent level. Plus using a case will get rid of it entirely.
I'll probably whip out the microscope and apply a fine line of black paint along the edge of the glass lol.
I wonder when they're going to get rid of light bleed. I've literally had it on every device with a screen that I've ever owned.
I thought that OLED devices weren't backlit. Blah blah blah individual pixels lit. Isn't that supposed to be a selling point of OLED screens? Where does the light bleed come from?
usmaak said:
I wonder when they're going to get rid of light bleed. I've literally had it on every device with a screen that I've ever owned.
I thought that OLED devices weren't backlit. Blah blah blah individual pixels lit. Isn't that supposed to be a selling point of OLED screens? Where does the light bleed come from?
Click to expand...
Click to collapse
It happens because the glass is still thick enough to allow light to travel along the inside and exit throughout the edges.
This is such an easy fix too, which is why I don't understand why this hasn't been fixed. All they have to do is literally wrap the glass around the edges with the same material they're using the the top and sides anyway..
imatts said:
It happens because the glass is still thick enough to allow light to travel along the inside and exit throughout the edges.
This is such an easy fix too, which is why I don't understand why this hasn't been fixed. All they have to do is literally wrap the glass around the edges with the same material they're using the the top and sides anyway..
Click to expand...
Click to collapse
Ahh, ok. Makes sense. Thanks for the explanation. It's different than the standard LCD light bleed then.
Hopefully I won't notice it much while it's in a case.
Zero light bleed on mine.
Sent from my SM-N950U1 using Tapatalk
cmart0125 said:
Are you guys experiencing light bleed from the edges of your Note 8 screen. I just got my Tmobile Note 8 yesterday.
Click to expand...
Click to collapse
A blast from the past. Identical thread in the Note 7 and nearly all other forums concerning the 'edge screen design'.
It is not technically "Light bleed" That term is reserved for a phenomena (problem-fault) often common with IPS panels.
What you are seeing is......how can one write.......light escaping NOT into the screen as light bleed but light escaping from the screen.....There is a gap between the body and where the display ends, this tiny tiny tiny space, in certain situations, can indeed shine light OUT but not into the screen and there is a difference but both can be annoying IF we become OCD about it. I guess this situation is part of the edge experience? As suggested by peers, a case will stop such micro reflections or light escaping.
Ryland
Ryland Johnson said:
A blast from the past. Identical thread in the Note 7 and nearly all other forums concerning the 'edge screen design'.
It is not technically "Light bleed" That term is reserved for a phenomena (problem-fault) often common with IPS panels.
What you are seeing is......how can one write.......light escaping NOT into the screen as light bleed but light escaping from the screen.....There is a gap between the body and where the display ends, this tiny tiny tiny space, in certain situations, can indeed shine light OUT but not into the screen and there is a difference but both can be annoying IF we become OCD about it. I guess this situation is part of the edge experience? As suggested by peers, a case will stop such micro reflections or light escaping.
Ryland
Click to expand...
Click to collapse
So this is a known issue with Galaxy phones?
I've never experienced it with the Note 7 or currently with the Galaxy S8 plus. Is this enough to get a replacement?
Wow, this thread is like dejavu, I had to really look for it with max brightness in a dark room to find it on both my note 7's. I didn't think it was a big deal but some did. If I get the note 8 I will look for it.
Sent from my SAMSUNG-SM-G935A using XDA-Developers Legacy app
It sounds like you might have to go through more than one replacement to get one that doesn't do it.
Just for fun, I always follow the release of the new iPhone on Macrumors each year, and there's always a huge light bleed thread. I know (now) that this is something completely different than what happens with these phones.. People over there go through numerous replacements to try and get a perfect screen. Many never get one.
I will have my phone in a case from day one, so I guess that I won't see this.
Mine's good... no light bleed at all.
I am getting no light bleed at all. Turned my screen all the way up on a white screen and no light bleed.
Sent from my SM-N950U using Tapatalk
None on my T-Mobile variant. I put a full white image up just to be sure.
Sent from my SM-N950U using Tapatalk
I'm not seeing any either even with the brightness turned all the way up and various bright pictures. There's a slight change in brightness but that's to be expected with the curve but nothing like the pictures.
cmart0125 said:
So this is a known issue with Galaxy phones?
I've never experienced it with the Note 7 or currently with the Galaxy S8 plus. Is this enough to get a replacement?
Click to expand...
Click to collapse
at least one guy on another forum has reported his light bleed and is getting a replacement in exchange.
So maybe some were built with more of a "gap" there than others.
The way my luck with electronic devices works, I'll definitely have it. Glad that it won't be noticeable when it's in a case. I won't even look for it, because then I'll know it's there for sure and it will bug me.

How big a problem is LCD burn/shadow on Note 8?

I was looking at refurbished Galaxy Note 8's on eBay and all the sellers list this problem. They have multiple quantities available though so I'm wondering if they just list this to cover themselves in case it has it or do literally all of them have this issue? I have the S8 and I know it has the same type of screen, but I've never had an issue. Is LCD burn also a common problem for the S8 and S8+?
I have my note 8 since Nov 22 2017, and it does not show any burns, shadows or abnormal tint/color anywhere, FYI, it is a LED panel, not LCD
Mc Binsk said:
I was looking at refurbished Galaxy Note 8's on eBay and all the sellers list this problem. They have multiple quantities available though so I'm wondering if they just list this to cover themselves in case it has it or do literally all of them have this issue? I have the S8 and I know it has the same type of screen, but I've never had an issue. Is LCD burn also a common problem for the S8 and S8+?
Click to expand...
Click to collapse
Brought my Note 8 on almost the same day as Winol, no screen burn in for me either.
Ok thank you guys
I bought this about a year ago, it's there if you are looking for it. if not don't worry about it. Just use gesture navigation you are good for few years
Mine has bad burn in but it doesn't bother me
Sorry
Sorry
Done
Are you trying to take a screenshot of your burn in?
Mr. Orange 645 said:
Are you trying to take a screenshot of your burn in?
Click to expand...
Click to collapse
I was wondering the same thing.
Anyway, on topic: I've had mine since about April 2018, which isn't as long as some others, but I also have no discernible burn-in. An issue I do have, however, is that my screen scratches incredibly easily. I have a couple of really bad scratches and some deep ones and I don't do anything funny with my device. It's either laying face-up on the desk or it's in my pocket. Some of the scratches has weird shapes to them that I can't figure out where they even came from or how. Other than that, no other issues or problems. Screen is still clear and very pretty and no strange artefacts.
Screen Burn-In is not really an issue, unless you are gaming or textings for really long periods of time. Or have a picture displayed on your device for over 2 hours.
I have massive amount of burn in of the whole keyboard,and the top of the screen. Irritates me to no end, I have reversed my colors of my keyboard but I doubt that will help
I see a really varying experiences about this issue, it reminds me about another issue with the sides peeling off, some posted very bad peeled sides, specially on black models, in the end I think these occurences might be batch-related, or pure and simple bad luck, my note, as many, many others
is more than a year old and happily does not have any problem whatsoever
Max_Terrible said:
I was wondering the same thing.
Anyway, on topic: I've had mine since about April 2018, which isn't as long as some others, but I also have no discernible burn-in. An issue I do have, however, is that my screen scratches incredibly easily. I have a couple of really bad scratches and some deep ones and I don't do anything funny with my device. It's either laying face-up on the desk or it's in my pocket. Some of the scratches has weird shapes to them that I can't figure out where they even came from or how. Other than that, no other issues or problems. Screen is still clear and very pretty and no strange artefacts.
Click to expand...
Click to collapse
That does sound weird haha.
As far as the peeling, when I first got my Note 8, I could feel an unevenness on the sides. Turns out that there was a thin plastic film just like there was on the top and bottom when it came out of the box. I just peeled it off. Is that what you were talking about? I just assumed it was put on at the factory before it was boxed up as like the protective plastic on the screen and back. Was I wrong to peel it off? It didnt seem to affect the finish at all and shortly after that, I put the phone in a case anyway...
The units suffering the peeling problem showed a different color where the peelings occurred,
https://forum.xda-developers.com/galaxy-note-8/help/peeling-paint-t3689436
my note 8 did not have protective films at the sides, just front and back, and no peelings anywhere so far
winol said:
The units suffering the peeling problem showed a different color where the peelings occurred,
https://forum.xda-developers.com/galaxy-note-8/help/peeling-paint-t3689436
my note 8 did not have protective films at the sides, just front and back, and no peelings anywhere so far
Click to expand...
Click to collapse
Interesting. Thanks for the link. The more I look in the XDA forums, the more I am second guessing my choice on getting this phone. Between the screen burn, the peeling paint, the charging port burning out, mysterious cracks in the screen, etc... I am wondering if I should have done a little more research. So far, knock on wood, this first month has been trouble free and hopefully it stays that way.
And as far as the protective plastic film on the sides, maybe it is a recent change that Samsung is doing? I honestly couldn't see it but could feel it and when I peeled it off, it was perfectly cut out to go around the buttons. One of the posts in the link you provided mentioned a protective film over the colored back glass to provide a better visual look. Maybe that's what I discovered on the side and was supposed to leave it on but I couldn't stand the uneven feel of it before I got the case.
Mr. Orange 645 said:
Are you trying to take a screenshot of your burn in?
Click to expand...
Click to collapse
Yes I am that slow. I can't believe I did that I wasn't thinking right.
jason504 said:
Yes I am that slow. I can't believe I did that I wasn't thinking right.
Click to expand...
Click to collapse
Bahahaha!! That's great!:laugh:

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