Edge 64GB Pre-Order Delays? - AT&T Samsung Galaxy S6 Edge

I pre-ordered at my local BB at 10am on the 27th. Went into the store this morning despite not receiving an email to check on it. They informed me that all of the AT&T shipments were late compared to the other carriers and that they had no stock of the 64's yet. I called the three closest AT&T stores around me and the answer was the same -- 32 are in stock, but nobody has any 64.
Anybody else have a similar experience? Has anyone been able to pick up their 64 today?

I plan on doing this in a hour. Pacific time .
If they don't have my 64GB white for ATT that I preordered 3-31, I'll go to the ATT which is in the same parking lot lol.
If ATT doesn't have it, I'll just have to opt for a 128GB of that's available. If neither are available I'll settle for a 32GB....
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Nobody had the 128s where I checked as well, but phone shipments certainly aren't equally distributed. If you live in a more suburban area than I do you're likely to have better luck.

Checked all the ATT in the area and none have the 64GB edge , but they do have the regular S6 in 64. Going to opt for the regular most likely...
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oh boy I sense ATT getting heat if all the Platinum/Gold Pre-Orders that were said to be shipped out around the 24th which are now being shipped recieve there Edge before all the black ones who were promiced by the 10th. Kind of glad I ordered the platinum Gold one.

I can add to the BS.
Aside from the shipment being late at my BB, their system couldn't do my trade-in/up on my old iPhone, it wouldn't accept the SKU. So eventually they call up AT&T, no go. I call AT&T and they proceed to tell me that Best Buy does not have the capability to do a trade-in.
That's right, AT&T claimed that Best Buy cannot do a @#$% trade-in.
So I fought with them some more, and they had me do the pay-up over the phone with them. Still, the sale wouldn't work. They call AT&T again, AT&T says "oh if you do trade-in it can take 24 hours for it to process".
Because, you know, NO ONE ever walks into a store to trade-in their phone and walk out with a new one.
Sensing some BS, I call them again. They then proceed to tell ME that, oh no, the payment processed just fine, it's that BEST BUY has a bad system but hey if you place your order with me and give me the sale I can do it right now and put it in the mail for ya this afternoon. No thanks, I just had Jason here struggle for about 95 minutes trying to make this order happen, I'm not letting you guys just throttle BB's ability to make sales just because you want to force people to buy directly through you.
It was really insane. AT&T seemed to just REFUSE to let Best Buy sell me the phone, their story repeatedly changed as to why it wasn't working, but I don't think they realized I was standing there with the sales reps and had actually seen other people do trade-ins. I eventually got it, but MAN it was a fight.

Wow. All for the commision.
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I placed my pre-order on the 3rd of April, BB.com, and I received it in store on the 10th, AT&T black sapphire 64GB and got the free wireless charger pad.

No 64GB Edge models in SLC yet
Same issue here in Salt Lake City. I was told I was the first to pre-order the white Edge 64GB AT&T version. I also ordered a standard S6 32GB in black. I got the notification Friday morning on the black one, but nothing on mine. I waited until 4pm and then just went to the store. After waiting an hour to be helped, I was told I could not leave with the black one unactivated (it's for my nephew out of state and is a surprise graduation gift), and that no 64GB white Edge phones arrived at all. They had no idea when they might get them. So I left empty handed and extremely annoyed, even though the BB staff was apologetic and offered to hold the wireless charging pad for my nephew's phone even though I theoretically wouldn't pick it up for two months.
I checked a few AT&T stores, but they didn't get any 64GB Edge models at all either. I was told only those who preordered directly through AT&T online and had their phones shipped to them got the 64GB version, at least in my area. The AT&T stores could also not tell me when they might be in stock, but suggested I order online and could get one in as little as one business day. I do see they are shipping and just had a live chat with an AT&T rep online who told me white 64GB Edge models were ready to ship to customers.
I still haven't gotten any communication from Best Buy on my phone - not even the "sorry for the delay" email some are reporting. And yes, I've checked spam. I think I'll be ordering from AT&T online tonight.

Gave up - AT&T order coming tomorrow
I gave up on Best Buy and ordered my 64GB white Edge from AT&T online today with expedited shipping. Just got the notification that it's being delivered tomorrow!

tivogirl said:
I gave up on Best Buy and ordered my 64GB white Edge from AT&T online today with expedited shipping. Just got the notification that it's being delivered tomorrow!
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I gave up on my Bestbuy preorder also. I preordered a white 64GB S6. Got an email on the 10th about a delay. I cancelled yesterday and ordered the 64GB Platinum / Gold S6 Edge from AT&T.

Ordered my 64GB Gold Platinum Edge yesterday, order status says it's "Preparing for shipment". I have the same 4/24-4/27 estimated ship date as well but the guy who helped me at my AT&T store said it'd be delivered in 3-5 Days. I've heard people getting theirs way sooner than the estimated ship date and I'm wondering if that's just applying to a certain model, or all of them.

tivogirl said:
I gave up on Best Buy and ordered my 64GB white Edge from AT&T online today with expedited shipping. Just got the notification that it's being delivered tomorrow!
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Very good device, i love it

Well that sucks, must be in bigger cities? I walked into a Best Buy just to look at one on 4/12 thinking I wasn't eligible for a few more weeks, ended up walking out with a 'black' 64gb edge. But it had problems, had a bunch of what looked like waves on the underside of the glass (mfg defect?). Went back in last Thursday and swapped for another one in stock (no issues).

We bought a white and black 64gb edge. My wife's black one had a bubble under the LCD. While I was having mine wrapped at Clear Coat we noticed it. We took it back to the store and had it swapped out only to see a line of waves under the screen. They wouldn't swap it for another one abs told us we had to contact Samsung directly .

Related

White HTC Vivid

Does anyone know if they're seeking the white one? I haven't seen it any where.
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hodgie26 said:
Does anyone know if they're seeking the white one? I haven't seen it any where.
Sent from my SAMSUNG-SGH-I727 using XDA App
Click to expand...
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The white one appears to only be available in select markets (The same markets that are seeing the $100 discount). It also seems that they sold out of the white one very quickly where it was available. I ordered mine early Sunday afternoon, and it shipped yesterday. However, some people who ordered later on Sunday afternoon or Sunday night are seeing backorder notices.
Hodgie26 ------------
Ya i was one of the people that bought it online too late in the aftenoon so were part of the backordered crew. I would recommend putting in your order as soon as possible so you can get added to the list. As of now they are "suppose" to get the phone in this week but who knows when that will actually be.
I will post as soon as my status changes.
They have few here in Houston. I got the last on at the I10 in SB Store.
So what we know so far is that they are selling the white ones in store where they have LTE or may be getting LTE and those are also the ones with the lower prices.
Not true, No one in the Chicago area has white, it's not an option on-line for Chicago, but we are LTE, also the price here is full price.
Kinda pissin' me off, I would of liked a white one and can't get just becasue of where I live
Zytryx said:
Not true, No one in the Chicago area has white, it's not an option on-line for Chicago, but we are LTE, also the price here is full price.
Kinda pissin' me off, I would of liked a white one and can't get just becasue of where I live
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Just order online ant pay the 10 for next day shipping. You can have a white one.
Did you do this as a new contact?
Sold Out in Birmingham
They supposedly had a few Sunday at an AT&T store in one of the suburbs of Birmingham , AL. But when I went in on Monday, they had sold out. They said they were getting additional shipments but no guarantee as to what would be in them.
I got one in Houston, I live in the Chicago suburbs, but am here on business. The AT&T corporate store off I10 near Freebirds and Target. The black model I paid $549 for is going back on Sunday. It also only cost $99 down here on contract, they were $199 on contract in Chicago. I will have to pay $35 restocking, but I still am coming out $65 ahead.
Y2J
donniesd said:
Just order online ant pay the 10 for next day shipping. You can have a white one.
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Was it a new contract because if I try to use my upgrade my only option is black, also the stores in Chicago don't even have a sku in there system for a white.
The white ones are Only available in certain markets.
They are also available through EPP website.
What's EPP?
Zytryx said:
What's EPP?
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Employee Purchase Page
Actually it's the Employee Premier Program...
@Zytryx it's the website where you get discounts for working for certain companies or student/faculty of schools. See here for current AT&T customers http://wireless.att.com/discounts or https://www.wireless.att.com/business/authenticate/ for new customers.
Has anyone had their white Vivid ship that was previously backorder status? I ordered on 6 Nov at 2300 hours, but it's still showing backordered. I'm a little ticked off that AT&T shipped my secondary line alone (not a Vivid) for new service with the primary being backordered.
Ordered a white one Monday arrived today! I went to the store because online site wouldnt let me order a white one. Anyways loveing it beats the black one by a longshot. Just my 2 cents lol
Boomwaller said:
Ordered a white one Monday arrived today! I went to the store because online site wouldnt let me order a white one. Anyways loveing it beats the black one by a longshot. Just my 2 cents lol
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Hmm never though to ask the store if they can order one for me, I know they don't carry it, and I can't get it in Chicagoland.
Yeah I wish I could try via store, but gotta do it thru Premier. I just wish they wouldn't have shipped till the whole order is ready to ship, that really irritates me. I don't want to go thru porting and activating as a single line, then switching to a family plan, porting remainder number, closing Sprint account... that's too much pro-raping and hassle. I did get sent an add'l SIM card separately then the other phone, guess I could throw it in my old Nokia N75 lol.
Any shipping updates fellow Premier customers?

[Q] Fastest Way to Get One?

Hello everyone,
So I have accidentally spent too much time drooling and reading reviews to pull the trigger to order. But I've decided I need one, and need it immediately (lol, as I'm sure all of you understand).
Question: What's the quickest way to get one? Has anyone ordered super recently and received an immediate shipping/arrival ETA? Or would it be best to go to the store and nab one?
Thanks for your assistance in getting one of these sexy beasts in my paws with a quickness! :highfive:
Try to preorder and get one day service to see if that way you can get it tomorrow or weds
Or just wait until Friday
I ordered the white one last Friday and will receive mine Tuesday with one day air shipping. I'm calling t-mobile today to get credited for my shipping since most people got next day air free. It's best you order a white one if you want it quick Also my first pre-order which was on the first morning of pre-orders was cancelled due to a banking error but the rep promised me I would still get my device early. k.
I pre ordered on 9/30. My shipping label was just created on 10/11/14 and still seems to be sitting in a T-Mobile warehouse someplace because it has yet to be picked up by UPS. This is the first time I've pre ordered a phone from T-Mobile and it will be the last. I always show up at a T-Mobile store on launch day and walk out with a phone by 9:30 AM. As a T-Mobile customer for over 10 years you would think my shipping would be upgraded to 1 day air like a lot of others have. But according to my still up shipped tracking label, it's going UPS Ground.
Rather messed up that T-Mobile wouldn''t honor a first come, first served model. I could in all likely hood pre-order right now and have a device delivered before someone who ordered the day it started.
Same boat as you. Estimated delivery date is Friday.
jamesrick80 said:
I ordered the white one last Friday and will receive mine Tuesday with one day air shipping. I'm calling t-mobile today to get credited for my shipping since most people got next day air free. It's best you order a white one if you want it quick Also my first pre-order which was on the first morning of pre-orders was cancelled due to a banking error but the rep promised me I would still get my device early. k.
Click to expand...
Click to collapse
Did you get tracking yet? I ordered white one Friday as well and they told me it would come in Monday if I did overnight. However, today they said it still hasn't been shipped yet and are not sure when it will now. Shipping was obviously refunded.
AlmostTan said:
Hello everyone,
So I have accidentally spent too much time drooling and reading reviews to pull the trigger to order. But I've decided I need one, and need it immediately (lol, as I'm sure all of you understand).
Question: What's the quickest way to get one? Has anyone ordered super recently and received an immediate shipping/arrival ETA? Or would it be best to go to the store and nab one?
Thanks for your assistance in getting one of these sexy beasts in my paws with a quickness! :highfive:
Click to expand...
Click to collapse
There was a loose ear piece grill on mine and Tmo had to order me a new black one today. They charged my card for a new phone with EIP just like the first one and they are shipping it to me overnight for Wed delivery. It's technically a new purchase and the 1st one will be a return.
Sent from my SM-N900T using Tapatalk
I pre ordered mine and had it two days later. So I'd say having pre ordered but they will be showing up in stores and with that sweet $200 dollar rebate deal going on it maybe better to get one at bestbuy.
jamesrick80 said:
I ordered the white one last Friday and will receive mine Tuesday with one day air shipping. I'm calling t-mobile today to get credited for my shipping since most people got next day air free. It's best you order a white one if you want it quick Also my first pre-order which was on the first morning of pre-orders was cancelled due to a banking error but the rep promised me I would still get my device early. k.
Click to expand...
Click to collapse
How they get it free? how much was one day air? Cause I preordered mine in stores on 10/10 and come to think about it they never ask what shipping rate I wanted... like when I ask questions about the phone like a week earlier over the phone but anyways if I can get back the shipping that be cool.. but I think they just gave me the standard shipping $6.99... but if I could gotten free shipping...
Sent from my SM-T210R using XDA Free mobile app

Buying an N6 from AT&T Corporate store. Shippment times, is this true?

So my AT&T store got their N6's in-stock but as everyone knows they were recalled. They have no ETA on when they will have more in-stock BUT told me they can still order one for me threw something called the fulfillment center? They said it would take 3~5 days for it to ship.
Is this true?
If they can have them shipped in 3 to 5 days, why do they have no ETA on getting them? I'm reluctant to order one and then have the wait turn into weeks or even a couple months.
I'm almost thinking about getting an S5 tonight at Best Buy for the Black Friday $1.00 dollars deal. I REALLY want the N6 but my S3 is broken and I'm without a phone right now. It broke a just under two weeks before the N6 was due out so I didn't file a claim for insurance, just held out for the N6 and that damn recall crap happened.
I keep seeing people say they are just going to go get one from Best Buy but when I call any Best buy in my state they tell me they never got N6's and their system shows they never not N6's yet people keep saying here on XDA well I'm just going to go get one from BB etc.
kdoggy said:
They have no ETA on when they will have more in-stock BUT told me they can still order one for me threw something called the fulfillment center? They said it would take 3~5 days for it to ship.
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Click to collapse
First, the stores have been getting their replacement N6's for the past 2 days. Some stores got them in Tuesday, the ones near where I live got them Wed. Chances are high that, if your local stores don't have them already, they'll get them Friday.
As for "direct fulfillment" taking 3-5 days, it's kind of a random thing. I ordered one around noon on Tuesday with overnight delivery, and it showed up at my door Wed morning. (However, the AT&T website and the call centers all insisted it wouldn't ship until sometime in December.) I've read of some people taking a day or two before they ship out, and then another 2 days for actual delivery. It also depends on if AT&T has physical stock. (Also, if you order on black Friday, it's possible that no one will ship it until the following week - due to the holiday.)
If you want the nexus 6, I'd call your local corporate stores (more than one) Friday around 1pm to see if they got their daily shipment yet and if any nexus 6's came in.
Interesting that the AT&T store did not have any clue when they might receive a re-stock. I also checked another one that is in my local mall, I do not know if it's a corporate store but they said a few weeks.
I do know that no Best Buys in my state show any N6's have ever come in, one of the guys checked the computer for me.
I will go try the AT&T store tomorrow. I would rather SEE the phone I'm actually getting and not wait for it to just show up on my door step!
Thanks for the update. Side note this delay has allowed for my Digitronics TPU Gen 2 N6 case to be here when I do get my phone. Suppose to be delivered tomorrow!
N6 AT&T
No sign of the N6 in at&t stores or best buy in CA. I've checked every day this week. I will check again today.
I ordered mine before Thanksgiving from AT&T website and it arrived yesterday, haven't had any trouble with mine.
adamrandaustin said:
No sign of the N6 in at&t stores or best buy in CA. I've checked every day this week. I will check again today.
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yeah I was able to pick up a Nexus 6 from ATT store yesterday here in Michigan, actually Angola, IN across board from me and I think My local ATT store has couple too and we are actually kind out away from any major city and they had them in stock and I was really surprise they did.
I should have updated the thread. I ended up finding one at one of the Corporate stores here in Grand Rapids, Michigan.
They got them in on Friday.
The At&t store here in Salem, Oregon has them, I just got mine today. The website wouldn't tell me a shipping date so I popped in on the off chance they had them in since the recall. The rep told me they just came in yesterday and were in the back still, then went and got me one. Seems they only have the midnight blue though.
UPDATE.
adamrandaustin said:
No sign of the N6 in at&t stores or best buy in CA. I've checked every day this week. I will check again today.
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Click to collapse
I finally found the phone after calling around to other at&t stores in nearby towns. Lesson learned; even though one employee from one store says noone has it, keep checking. They don't know and they dont care. They had three of them in stock and not a whole lot of accessories. As i was buying it, a lady asked me what phone it was and picked one up clueless. The employees barely know what they're selling if it's not a Samsung or iphone. The emoloyees had no idea they were the only stire with the phone in stock. So, the stores don't talk to one another and these were corporate stores, noy authorized retailers.

Pre-Orders from Best Buy Thread

Curious how other pre-orders from Best Buy are doing. I ordered a black 32 gig S6 Edge on April 1st, with an estimated shipping date of April 17th. Got an email this morning saying the new shipping date is April 22nd. The wireless charger shipped out today.
Screw Best Buy! I originally had mine pre-ordered till I found out that they're charging $150 more if you wish to just buy out the phone. Got a refund on my pre-order, and took my money to Verizon, and picked up my phone this morning.
Preordered mine on the 1st and walked in today 30 mins after the store opened and picked it up.
WilliamStern said:
Screw Best Buy! I originally had mine pre-ordered till I found out that they're charging $150 more if you wish to just buy out the phone. Got a refund on my pre-order, and took my money to Verizon, and picked up my phone this morning.
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Click to collapse
Yup. Especially after that 100~200 dollar phone trade-in thing, it's hard to justify a purchase elsewhere. Also, I have no idea how phone activation is handled at a Best Buy, haha.
Ordered mine on 4/3 from bestbuy, 64gb black verizon. Picked it up today, bought it off contract and price matched it to Verizon at $799 and still got the free charging pad!
I got a 64gb black at 3pm from my local best buy with no preorder. They still had a few left in fact (both black and white), and a ton of 32gb ones.
In which best buy store ? Which location ?
The Rim in San Antonio.
Pre-ordered back on the first day they were even taking them, I think the 27th, and picked mine up today with the free wireless charger. I got the 64GB Black Edge on Verizon. No scratches or problems that I know of.
Kind of bummed though, because I just came across this post here http://forum.xda-developers.com/galaxy-s6-edge/general/moto-360-best-buy-preorder-t3078614 and had no idea they were doing that. Hoping I can go back in tomorrow and see if I can get the moto 360 for that price.
EDIT: Went back into Best Buy the very next day and they were able to give me the Moto 360 for the $80 price. I'm now a proud owner for a Moto 360, Black Edge 64, and wireless charger!!!

128GB models available anywhere?

I've called around to several Verizon stores in my area, and they all say that the 128GB will not be available in either Edge or non-Edge until May 1. The Verizon website says the same thing.
Has anyone on Verizon successfully received a 128GB model yet? If so, what's the trick?
eyc said:
I've called around to several Verizon stores in my area, and they all say that the 128GB will not be available in either Edge or non-Edge until May 1. The Verizon website says the same thing.
Has anyone on Verizon successfully received a 128GB model yet? If so, what's the trick?
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Click to collapse
I preordered mine on 4-1 and it's supposed to ship tomorrow 4-17. The wait has been killing me! For whatever reason the 128gb models seem to have been on backorder or something.
mamba94 said:
I preordered mine on 4-1 and it's supposed to ship tomorrow 4-17. The wait has been killing me! For whatever reason the 128gb models seem to have been on backorder or something.
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Click to collapse
Yea, it's hard to wait, but maybe it's a good thing. By May 1, they hopefully will have worked out all the screen-defect issues. I just want to walk into a store and pick one up and inspect it on the spot, rather than have them mail it out to me and go through that whole charade of returning and exchanging.
Preordered my 128GB Edge on 4/1 and finally got tracking number today. Will be delivered on Monday!
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Just asking again: Has anyone bought a 128GB edge in store anywhere?
I just had lunch with a friend of mine who works in a Verizon store as a sales manager there. He told me that the 128GB models were going to be few and far between in the stores because a majority of people coming in didn't need that much storage. A vast majority of the S6's they are selling only have 32gb or 64gb at the most. Its very rare that someone come in off the street and ask for 128gb. If they do, then they point them to the website because it will get fulfilled much faster that way.
In short, if you want one of these things, just put in an order on the website and you will get one a lot faster. Otherwise, if you are determined to pick one up in store, start calling around to all the stores in your area now. If you find one that has one, then ask them to hold it for you and go down and get it. You will be very lucky.
cbdudek said:
I just had lunch with a friend of mine who works in a Verizon store as a sales manager there. He told me that the 128GB models were going to be few and far between in the stores because a majority of people coming in didn't need that much storage. A vast majority of the S6's they are selling only have 32gb or 64gb at the most. Its very rare that someone come in off the street and ask for 128gb. If they do, then they point them to the website because it will get fulfilled much faster that way.
In short, if you want one of these things, just put in an order on the website and you will get one a lot faster. Otherwise, if you are determined to pick one up in store, start calling around to all the stores in your area now. If you find one that has one, then ask them to hold it for you and go down and get it. You will be very lucky.
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Click to collapse
Thanks a lot cbdudek. That's very helpful information. I was only hoping to buy one in store so that I could immediately inspect it for scratches and return it if necessary. I'm just going to hope that those issues have been resolved or reduced since the scratch thread has died down a bit.
eyc said:
Thanks a lot cbdudek. That's very helpful information. I was only hoping to buy one in store so that I could immediately inspect it for scratches and return it if necessary. I'm just going to hope that those issues have been resolved or reduced since the scratch thread has died down a bit.
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I can confirm his information. A local VZW store manager (that i've known my whole life) said they were basically told they wouldn't be getting any in the store. Might be different at upscale urban locations, but not here in suburbia.
theresin said:
I can confirm his information. A local VZW store manager (that i've known my whole life) said they were basically told they wouldn't be getting any in the store. Might be different at upscale urban locations, but not here in suburbia.
Click to expand...
Click to collapse
Thanks. No different at "upscale" urban locations either. Apparently, Verizon has a 3-story "Verizon Experience Store" (who the hell knew?) right on Michigan Avenue (a/k/a The Mag Mile) in Chicago--which apparently carries all sorts of accessories and products that normal Verizon's don't carry--and even they don't have it. Of course, they all have 128GB iPhones. F*&#ing A. So frustrating.
Richmond, VA area... No 128GB in the local half dozen stores. I had received my first S6 Edge via preorder but had the screen rotate bug. Went to a local store to return and reorder (Not exchange risking refurbished phone). After 1.5 hour wait on Sunday, it took them another 45 minutes to process the return and they couldn't ever figure out how to process the repurchase at the same price I had online despite no less than 12 trips to the "manager". I gave up on the reorder and went home. BTW, I had already moved my service back to my old phone via tech support on Saturday and factory wiped the return phone. I made this real simple for them... I thought!
Online it took me exactly 2 minutes and 47 seconds to arrange the reorder. At least the store did the return properly so that I had the upgrade credit reinstated. Target ship date 5/1. Received shipping notification today and I will have the replacement tomorrow 5/29...All good! Let's just hope that I have no scratches or repeating rotate bug.!
Lesson for Verizon if they are listening... Your in store experience just plain sucks and needs some serious attention. I will never ever ever go through that again. BTW Verizon, this is the voice of a customer whose records with you ONLY goes back to year 2000. Actual linkage goes back to 1985 with Cellular One.... (Acquisition, acquisition, etc..)
I was told that I could not guarantee a brand new phone if I exchanged online and that the only way to insure I would not get refurbished was to go through the store process I suffered. Never again! I will push and escalate of something like this happens in the future. Anything to avoid "The store". Verizon.. ..Give online (AKA Low cost to you) users the same capabilities as if they go into the store! "Can you hear me now?"

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