Wireless Charging Issues (S6 Edge + New Charger) - Verizon Samsung Galaxy S6 Edge

Hello,
Wondering if any body else has been experiencing this and has come across a solution. When I put the S6 Edge on the charging pad (new one that came with the phone at Best Buy) it either works without issue 25% of the time, or the phone will say wireless charging paused after about 30 seconds and then the charging pad will flash 75% of the time. I am being sure to place the phone centered on the pad and on its back. Sometimes it will happen so many times in a row that I try unplugging the pad and restarting the phone and then it works, but I do not want to have to do this every time.

A lot of people are having the same problem and so was I.
Grab your phones charger and base and use that.
I think the long cord that comes with the wireless charger is causing the issue.

I have the same problem,,,half the time I put the phone on the charger and it works and the other times it doesnt.
almaxkiller said:
Hello,
Wondering if any body else has been experiencing this and has come across a solution. When I put the S6 Edge on the charging pad (new one that came with the phone at Best Buy) it either works without issue 25% of the time, or the phone will say wireless charging paused after about 30 seconds and then the charging pad will flash 75% of the time. I am being sure to place the phone centered on the pad and on its back. Sometimes it will happen so many times in a row that I try unplugging the pad and restarting the phone and then it works, but I do not want to have to do this every time.
Click to expand...
Click to collapse

I've had similar behavior although not as bad as you are reporting.

Related

[Q] Will no longer charge using Dock cable

HI all,
C6903 would previously charge using an official Sony dock cord. Yesterday, however, the phone started making the 'phone flat' beepjng noise (it was close to flat), so plugged into the dock to charge. The beeping continued every few seconds, the screen rotation started playing up (I do have a screen rotation lock that hasn't been a problem) and the phone won't fully charge (the charge symbol is there, just keeps dropping. The error message "the connected power source is not sufficient. The battery is draining faster than it is charging. Minimise device usage while charging" popped up. It does charge VERY slowly if the phone is off airplane mode and the screen is off (it charged approx 30% in 10 hours, this way).
No rogue apps, etc. I reset to factory settings and the problem is still there. Phone charges fine using standard micro-usb.
Here in the NL, the carrier (KPN) send your phone away for minimum 2 weeks (& will not give you a replacement), and they will likely just test with the standard USB charger, which is fine.
Anyone experienced this & any advice would be greatly appreciated. Thanks, Adam
sounds like the cable is faulty, probably only one way to find out if you know someone with a dock - or just send the dock back to were you purchased it declaring it faulty
I've had similar issues, I solved it by rebooting the phone and plugging it in using sony usb charger until the charge is over 30%, after I got mine to 30% using usb, it then was able to charge using the dock.
you could check the dock with a multimeter, but there's not really much to the dock itself, so unless it's a broken wire, the problem is with the wall charger which the docks plugged into or the phone
Thanks all. I will check if it is the dock/cable or the power plug when my wife gets home - she also has the Z1.
Thanks again, will keep updated.
Adam
Yeah, sadly the cables don't last too long - went through 2 cables up until now and many more to come.

Galaxy Gear won't charge or turn on

I've seen several threads about this in the past month on other websites with no solutions so it seems to be a common issue.
The problem I'm having is that after not using my gear for a few days it refuses to charge or turn on. Not even a flicker when the charger is attached. Tried two different cords. Pins are clean and lined up. Left it plugged in overnight several times. Anyone else having or had this issue? Thanks
I don't have an answer for the problem at hand but I would like to stay updated with this thread. I'm looking into getting one very soon.
53N7 FR0M M4 N073-3 V1A 7A9A7A7K
Had not heard of issue before. Did you try holding down power button for 10secs+?
Brendo said:
Had not heard of issue before. Did you try holding down power button for 10secs+?
Click to expand...
Click to collapse
Yes but since the unit is completely dead it has no effect
Here are some other threads where users are having the same issue:
http://forums.androidcentral.com/samsung-galaxy-gear-smartwatch/345647-gear-wont-power-charge.html
http://forums.androidcentral.com/sa...watch/348248-gear-watch-wont-charge-turn.html
http://forums.androidcentral.com/sa...watch/323132-galaxy-gear-will-not-charge.html
After trying a third cord for a Samsung blue tooth headset I finally got the gear to show it is charging and states 60% battery. Very strange. Tried turning it on and resetting it several times beforehand too so even though it had charge it was temporarily bricked. Hope this doesn't happen again
I had an similar experience the other day, the clock wouldn't start/charge or react to the power button. After i repeatedly tried to hold the powerbutton i finally rebooted. I suspect the gear was actually on, but that the system froze. Was about to do the surgery to remove the battery to check when it booted up
sent from my carrier pidgeon
I recently had this issue with one of my gear.this problem comes when you leave you watch on and battery drains and you don't charge for couple of weeks.I think it has something to do motherboard.only way to fix this is to replace battery which has juice in it.that's how I got mine working.I replaced the battery from my working watch and it started working and the dead battery I took out put in my other watch also started charging and working.this is a factory defect and Samsung should replace it free lifetime of watch instead of one year.
FIX
bladerealm124 said:
I've seen several threads about this in the past month on other websites with no solutions so it seems to be a common issue.
The problem I'm having is that after not using my gear for a few days it refuses to charge or turn on. Not even a flicker when the charger is attached. Tried two different cords. Pins are clean and lined up. Left it plugged in overnight several times. Anyone else having or had this issue? Thanks
Click to expand...
Click to collapse
I found that if you take the Galaxy Gear apart and disconnect the power from the motherboard then plug back in and put the gear back together has got them to turn back on almost every time just give it a charge for a few minutes. This will fix it as long as the issue was not due to rooting to trying to put a custom ROM on the Gear. There is a few videos on YouTube that can help you take it apart.
- I work for Samsung experience shop and i have run into this issue often and just about every time this has fixed it.
- sorry for late response hope your back in the business with the Gear.
I've had this issue with wall chargers and did some reading online. Someone suggested to plug it into a computer/laptop usb port.
I plugged it into the laptop and walked away and guess what? It's charging. I tried many different chargers varying in ratings but nothing worked
Try leaving it plugged into the pc for a good while. After two days of trying various chargers, my gear is back up and running
Had this issue as well. I tried a series of taps to the power button followed by a hold and it eventually turned on and has been working fine since.
tap - hold
tap tap - hold
tap tap tap - hold
eventually it will come on, i cant remember how many taps it was when it finally reset.
Hi had this issue also spent 3 hours trying to figure it out as had just got gear out of its box at very first plugging charger in a quick image appeared on screen then off after that nothing. Eventually being as carefully as possible while gear was in charging dock still plugged in i opened the lid not once did i move gear off contacts but did give sight wiggle then it came to life appears to me its a docking problem of some sort. of course I DON'T RECOMMEND opening lid while charging but thought id pass on what i figured out do at your own risk, I hope this helps others with this issue
Thanx
robfarley772 said:
I found that if you take the Galaxy Gear apart and disconnect the power from the motherboard then plug back in and put the gear back together has got them to turn back on almost every time just give it a charge for a few minutes. This will fix it as long as the issue was not due to rooting to trying to put a custom ROM on the Gear. There is a few videos on YouTube that can help you take it apart.
- I work for Samsung experience shop and i have run into this issue often and just about every time this has fixed it.
- sorry for late response hope your back in the business with the Gear.
Click to expand...
Click to collapse
I was suffering from this issue for days.. Finally made it.. Thank you buddy... Now working like charm!
Gear Watch Charging FIXED!
Thanks to this thread I am very happy!
Just bought a 2nd hand Gear Watch at auction. No idea about how they work and wondered why it wouldn't switch on or respond when charging. Just a black screen regardless of which charger or cable was connected. Read above about disconnecting the power from the motherboard so watched this youtube video on tear down ( won't let me post the full link but this is the video number... v=5WzGC0786U0 )
Luckily had a small 'star' toolset available. Pulled the watch apart... disconnected the power...reconnected the power...reassembled the watch... plugged into the charger and voila! Instantly showed up on the screen with an orange timer and then went black (held my breath) then came on with the battery symbol with 0% charge. Looking at it as I write...touched the screen and now has 10% charge (only been about 5 minutes).
Looking forward to playing with it when fully charged Thank you to the contributors to this thread. I thought I'd been ripped off...but now it seems I'm the one who has scored a working Gear Watch for £20 )))
mine started working on its own... strangely enough.
taking the advice from this thread, i looked into alternate ways to get my Galaxy Gear up and running. I tried cleaning the metal tabs that connect, tried opening the holster while it was plugged in, nothing. i didn't have a star kit to take it apart, so i left it on the charger while i could go find one. thing is, i completely forgot about it, since i've got the Gear 2 for my S5. i was cleaning around my desk and bumped into the gear which fell over and showed that it was at 100% charged capacity. beforehand, it was completely dead, despite the fact that i left it on the charger for a solid 24 hours and no response. maybe it just needed a little more time on there, who knows. but i powered it on, and it's fully functioning. the only drawback is that it needs a factory reset since it was without power for so long. i could connect it as an accessory to my S5, but i couldn't use it in the place of my Gear 2 as it's been rooted/running a _null ROM, and the Gear Manager software has been updated a few times. i'm going to factory reset it and pair it with my Note 3, and see if _null has an updated version of his ROM out there. but i figured i'd let someone know my experience in case it might help in some way.
Fixed it !
terryzzz said:
Thanks to this thread I am very happy!
Just bought a 2nd hand Gear Watch at auction. No idea about how they work and wondered why it wouldn't switch on or respond when charging. Just a black screen regardless of which charger or cable was connected. Read above about disconnecting the power from the motherboard so watched this youtube video on tear down ( won't let me post the full link but this is the video number... v=5WzGC0786U0 )
Luckily had a small 'star' toolset available. Pulled the watch apart... disconnected the power...reconnected the power...reassembled the watch... plugged into the charger and voila! Instantly showed up on the screen with an orange timer and then went black (held my breath) then came on with the battery symbol with 0% charge. Looking at it as I write...touched the screen and now has 10% charge (only been about 5 minutes).
Looking forward to playing with it when fully charged Thank you to the contributors to this thread. I thought I'd been ripped off...but now it seems I'm the one who has scored a working Gear Watch for £20 )))
Click to expand...
Click to collapse
Just to share my experience, I left my gear about 2 months discharged, today I tried to charge it and nothing. I tried everything, clean, connect, disconnect etc, so, I pulled the watch apart and disconnected the power etc and everything is working fine now, charging as usual.
Here's what worked for me
I read on another site to try a piece of paper folded and put next to the on button so when the charging cradle is snapped closed it pushes it down. I just tried it and after many days of a dead gear watch....ta da! Success. Now it's on and charging. Take the paper out once it starts to reboot otherwise it will just cycle over and over. Hope this helps someone else. It's tricky to fit just right...i folded a tiny piece of post it note ...good luck. Penelope
ph00ny said:
I've had this issue with wall chargers and did some reading online. Someone suggested to plug it into a computer/laptop usb port.
I plugged it into the laptop and walked away and guess what? It's charging. I tried many different chargers varying in ratings but nothing worked
Try leaving it plugged into the pc for a good while. After two days of trying various chargers, my gear is back up and running
Click to expand...
Click to collapse
I had the same problem: the gear is dead and not charging with a wall charger after leaving the gear for more than 1 month unused. I followed ph00ny's advice and tried to charge it via usb and it immediately started to charge. So before taking it apart I suggest try it out with usb charger.
Cheers
Stopped my gear update by shutting off my phone and now gear wont power on
I have been trying everything to get it to turn on.... (holding down the power button, tap and hold, charging with USB) nothing is working. Don't have a star driver to open it up, but may have to invest in one.
Anyone have the same issue? This is driving me crazy!
Galaxy gear charging
itisagoodname said:
Had this issue as well. I tried a series of taps to the power button followed by a hold and it eventually turned on and has been working fine since.
tap - hold
tap tap - hold
tap tap tap - hold
eventually it will come on, i cant remember how many taps it was when it finally reset.
Click to expand...
Click to collapse
Bingooooooo, It's paradoxal All you have to do when the battery is left drained for a couple of days is to start charging on a Laptop or a desktop with a s4 usb cord for about 10 mn then you continue charge if you like with à wall charger
Regards
tarhounir said:
Bingooooooo, It's paradoxal All you have to do when the battery is left drained for a couple of days is to start charging on a Laptop or a desktop with a s4 usb cord for about 10 mn then you continue charge if you like with à wall charger
Regards
Click to expand...
Click to collapse
Oddly enough this is nothing but the truth. Funny enough. I lost my charger dock thingamajig recently and not one hour ago i started making my own out of a 2x4, and a few bits laying around. Was sad to see gear wouldnt charge or boot. tried different chargers and nothing. I read everything and saw this and didnt think to try as im only running two wires to charge my gear, as those with homemade chargers know. Plugged it into a laptop and boom. charging... please someone explain to me the theory behind this. and dont say the current as i even tried 500ma and 250ma chargers to no avail. how does a pc usb magically do it without data lines connected.... so confused..

[Q] Wireless Charging disconnect?

I recently got a wireless charger for my Droid Turbo and have noticed that once full the phone keeps connecting and disconnecting, It almost seems like this is by design, it is so uniform, I just want to make sure nothing is wrong with my charger or my phone.
Are other people having this issue?
Android's built in battery monitor resets when I take the phone off of any charger, so It does not show this.
aka848 said:
I recently got a wireless charger for my Droid Turbo and have noticed that once full the phone keeps connecting and disconnecting, It almost seems like this is by design, it is so uniform, I just want to make sure nothing is wrong with my charger or my phone.
Are other people having this issue?
Android's built in battery monitor resets when I take the phone off of any charger, so It does not show this.
Click to expand...
Click to collapse
My phone does the same thing, so I am assume it is by design, but if anyone else knows more, I'd love to hear from them as well!
Yes, that's how all modern devices with chargers work. Once it becomes fully charged, the idea is you take it off the charger. If you leave it sit on there, though, it's going to harm the battery if the charger keeps pumping electricity into it, so it stops for a while. Once it hits 98-99%, it's no longer fully charged and begins charging again. Obviously this isn't the best for the battery longevity either, so again, you should take it off the charger once it hits 100%. But the behavior you're seeing here is normal.
The only issue I have is I have a custom sound through Xposed module for when I'm wireless charging and not. Helps to know when you hit the Qi pad "sweet spot". Or if I accidentally move the phone off the sweet spot and it's no longer charging (but I want it to).
Wireless Charging | Xposed
http://repo.xposed.info/module/com.eldarerathis.xposedmodule.wirelesschargingxposed
Somehow my and my wife's LG Nexus 5 is smart enough to stop charging on the Qi pad (when battery is full) and NOT trigger the custom ON/OFF sound -- because I did NOT remove the phone from the charging pad. It still stops charging and starts recharging, periodically but until I PHYSICALLY remove the Nexus 5, it does not chime. It KNOWS the difference between me moving the phone and the battery's automatic circuitry. Or if I put the phone physically back ON the pad, THEN it chimes. But if the Nexus 5 battery charging cuts off/on by itself, it does not trigger the notification.
Yet, with my Moto Maxx, when the battery gets full, CHIME! A couple minutes later, CHIME! A couple minutes later, CHIME! (off, on, off, on, off, on). Very annoying. LG somehow is smarter so that doesn't happen.
I sold my Nexus 5 a couple of weeks ago, but my wife still has hers. On our living room and bedroom charging pads, I see the comparison side by side ever day. Same Xposed module, but Moto stupidly thinks I've "removed" the device from the charging pad when it stops charging the battery because it's full. And then starts back, and then stops.

OEM Samsung Fast Wireless Charging Pad blinking blue and not charging

Surprisingly very little out there on this issue. Worked fine for the one day I had my phone, got home tonight and now it won't charge and the blue light is flashing. I threw out the packaging to see if there's something in the paperwork, but not many answers online.
Maybe a setting I changed on the phone during the day? It charges as long as the screen is unlocked, but once it goes into AOD mode, the charging stops and blue blinking starts. Tried reseating it, unplugging/replugging, etc.
I'm within the return time frame with Best Buy so I may just exchange it tomorrow to see if it was the charging pad. But maybe someone will have an answer or ideas overnight. Verizon S7 edge.

Anyone having wireless charging issues?

I only got my phone last week but I'm already seeing an issue where it will stop wireless charging. If I'm just using it for a while and then go to put it on the charger and it will not charge or indicate that it's charging. I have been keeping a simple Spigen case on it but that doesn't seem to matter - did the same thing case or no case. I also tried multiple wireless chargers - same on all of them. It's definitely aligned properly too.
I do have Battery Care turned on (custom, after 10pm) - but even when that is active it still shows that it's charging and everything functions as expected. And this has happened outside of those specified BC hours.
A restart seems to bring it back - but something is up given that it's happened a couple times already in less than a week. Anyone else seeing this?
I'm just waiting for it to happen again before reaching out to Support.
Follow up: it just did it again this evening.
I wanted to avoid restarting the phone just to see if I could get it working again. I tried a couple chargers again, no sign of charging at all. I went into Battery Care and turned it off - still no charging. I plugged a cable in to charge and it worked normally. I waited a couple minutes, removed the cable again and then tried a wireless charger again and it worked this time!
I'm leaving Battery Care off and have now restarted my phone again. Will see how it goes for the next couple days.
I also found this thread on Sony's forums: https://community.sony.ee/t5/xperia-1/xperia-1-ii-wireless-charging-stopped-working/td-p/3686459
I'm not sure he was having the same issue though, as it appeared his wireless chargers at least detected the device and tried to charge - they just couldn't establish the connection to do it. Though his solution did sound like it was the "custom" option in Battery Care that may be the culprit.
It did it again this morning. Plugging a wired charger got it to work again but I've emailed Support now. This is dumb. Will update with any additional troubleshooting or possible solution.
ack154 said:
It did it again this morning. Plugging a wired charger got it to work again but I've emailed Support now. This is dumb. Will update with any additional troubleshooting or possible solution.
Click to expand...
Click to collapse
What brand of wireless charger do you use?
Did the phone have idle temp before charging?
Brorom said:
What brand of wireless charger do you use?
Did the phone have idle temp before charging?
Click to expand...
Click to collapse
Multiple chargers. A 15W Anker charger, a 3 coil Ikea charger, a generic 10W charger at work, and a Pixel Stand. As it's happened I usually have multiple chargers around to test, so I've tried any of them available. Temperature hasn't appeared to matter. I definitely have not had the phone "hot" when trying it but I have also waited like a half hour or so to try it again thinking about potential temperature issues.
I also posted it to Reddit this morning on /r/sonyxperia and someone responded saying that there's a new update from Docomo that appears to call out a fix for wireless charging occasionally not working. So I'm hopeful that might be what I'm experiencing. Still waiting to hear something back from Support.
Reddit thread: https://www.reddit.com/r/SonyXperia/comments/i4r519/xperia_1_ii_wireless_charging_issues/
ack154 said:
Multiple chargers. A 15W Anker charger, a 3 coil Ikea charger, a generic 10W charger at work, and a Pixel Stand. As it's happened I usually have multiple chargers around to test, so I've tried any of them available. Temperature hasn't appeared to matter. I definitely have not had the phone "hot" when trying it but I have also waited like a half hour or so to try it again thinking about potential temperature issues.
I also posted it to Reddit this morning on /r/sonyxperia and someone responded saying that there's a new update from Docomo that appears to call out a fix for wireless charging occasionally not working. So I'm hopeful that might be what I'm experiencing. Still waiting to hear something back from Support.
Reddit thread: https://www.reddit.com/r/SonyXperia/comments/i4r519/xperia_1_ii_wireless_charging_issues/
Click to expand...
Click to collapse
I use one from Belkin. https://www.belkin.com/us/p/P-F7U083/
When I use the phone heavily and it's sort of hot it doesn't charge for a while. Once it's cold it works flawlessly. I have the US version, latest firmware. And an addition to that is my Spigen case.
only thing I noticed is that it is very picky about positioning, as it is a long phone it easy easy to miss place
I've got issue with an ikea wireless charger plugged to a Sony clock.
Issue fixed with an other cable from the clock to the charger.
Use quality cable like the stock Sony one.
Envoyé de mon XQ-AT51 en utilisant Tapatalk
I dropped mine on my wife's Samsung wireless charger, and it works.
Xperia 1 ii
I encountered the same issue today, "it says wireless chargering cannot start".Any one find out what is the problem?!
Help...
Purchased on release day directly from Sony Store online.
No issues with wireless charging until a few days ago.
Will first initially register as charging, but after 5 seconds, will stop and pop up window will indicate that wireless charging cannot start.
This issue is with several wireless chargers.
No issue with direct charging.
Tried BatteryCare function off/on, but no change.
Any assistance in helping resolve this will be greatly appreciated.
T-Mobile
XQ-AT51
Android 11
Build: 58.1.A.5.395
Thank you!
My phone works fine, but it is very critical about the correct position on the charger.
dragion said:
Help...
Purchased on release day directly from Sony Store online.
No issues with wireless charging until a few days ago.
Will first initially register as charging, but after 5 seconds, will stop and pop up window will indicate that wireless charging cannot start.
This issue is with several wireless chargers.
No issue with direct charging.
Tried BatteryCare function off/on, but no change.
Any assistance in helping resolve this will be greatly appreciated.
T-Mobile
XQ-AT51
Android 11
Build: 58.1.A.5.395
Thank you!
Click to expand...
Click to collapse
UPDATE:
For some sort of strange reason, the wireless charging has corrected itself.
The issue has disappeared and functioning as designed.
Call myself "Lucky"
Hope this doesn't happen again.

Categories

Resources