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My sister's boyfriend gave me his Tilt because he bought a Blackberry. Long story, he broke the first Tilt, they replaced it for him and he broke it again and he was told it would cost $500 to repair... so he bought the new phone and gave me the Tilt for free. So here's the deal: it will charge and turn on.. but only stays on for a few seconds. The LCD is cracked... pretty obvious. However, I was wondering if there was another problem since the phone won't stay on or if it's typical for it to turn off with just a broken screen. This is basically the sequence of events:
Hit the power button, a green LED on the left of the ear piece lights up and the phone vibrates for a second.
The screen then lights up but doesn't display anything obviously... other then the black liquid and white back lighting.
The screen stays on for about 15 seconds, shuts off, the keyboard lights up for a VERY quick second and then that's it... nothing else.
I'm wondering if I should try and find a replacement screen or if there is something else wrong with it. I saw the screen on phoneystore.com a while back but the site has said it's down for maintenance every other time I checked.
Other Info - I took the back cover off and above and slightly to the right of the camera is a black dot that says "VOID".
Any help is appreciated.
Thanks.
Normally you only get the vibrate if you are turning on from the completely off position.
From the completely off position you have to long press the on/off button - is this what you are doing?
In any case, it's difficult to tell if there are any other problems. You could try tracking down on this site, one of thoses applications that lets you see / control the device from your PC.
That $500 figure is I assume for someone to do the repair for you, 'osc the screen would not cost anything like that.
Mike
Also that "void" dot you see I think is just over a screw and if you go inside your tilt you'd have to poke through that and it would void your warranty. So thats not because the screen is broken.
well, i don't have to hold it long before the green LED comes on and the phone vibrates... then the screen shuts off and i have to turn it back on again. it doesn't seem like it's staying on.
the $500 was from AT&T to have them fix it... so yes.
and thanks for the reply on the "VOID" - i thought it maybe had something to do with water damage or the cracked screen.
Have you tried turning it on with the wall charger plugged in? I thought I had seen my sons just shut down like that when his battery was pretty much dead and I was trying to turn it on.
Well, i was bored waiting for work this morning so i decided to put the SIM from my phone into the Tilt... I turned it on with my SIM in and it stayed on for longer... then I heard a little tick and kind of "whooosh" sound which I'm assuming is the start-up sound. Then nothing for a few seconds... then there is this "kerplunk" noise.. then the amber LED on the left of the ear piece starts flashing and then the phone starts vibrating and making a high pitch ring... the vibrating seems to be in a patter. Then I hear what sounds like it may be a shutdown noise and the phone is off again. However, the back light on the screen remained on the entire time. It might that with the SIM in it works, but the battery is dead so it turns right off? I have the wall charger here somewhere so I will have to try that after work. I will let you know the results.
most likely the sounds that your hearing are just an alarm clock going off. my guess is that the screen is the only thing that is really damaged. you can look online at ebay and get replacement screens with the tools necessary to replace the screen for under 100 bucks. i think that would be a good deal for you... keep us updated on the status
if possible if you are going to replace the screen from ebay you should take piectures. it would make a very nice guide for the noobs
yeah... i will definitely take pictures when i do it. i hope it's just the screen. i don't know why it won't stay on tho... i'm still trying to find the charger for it. i don't remember where i put it. i will keep you posted tho.
You can charge it with any USB mini type B lead plugged into a PC. You probably have one somewhere for a camera or other phone.
Don't be fooled by the shape of the socket on the bottom of the phone, it still fits.
mikechannon - do you know the name of any of these apps? i'm not able to find anything..
good news tho.. the phone now stays on and i am able to receive phone calls. i found a screen w/ tools for $70 shipped on e-bay. i want to try what you mentioned mike, hook it up to the pc. i just want to make sure everything seems okay before i buy a screen.
try my mobiler
okay... so i put the new LCD in and it works.. to an extent. it displays the at&t splash screen, then the 3G animation, then gets to the windows mobile 6.0 splash screen and it hangs there for a few seconds then shuts off. i thought maybe it needed a new battery because it wouldn't stay on before so i ran to the store and got one and it's charging now. i'm going to wait a few hours and try again...
when i try and turn the phone on when it's plugged into the charger it seems to hang on the at&t screen... this doesn't seem normal.
also, when it's not plugged in and goes through the screens, on the at&T screen it looks like it's showing RGB values or something in red text in the bottom right corner of the screen. is this normal?
Sorry, did not see your 3/22/08 post.
The RGD values in RED are normal (info about radio version etc) if you are starting from the off position or have just done a soft reset.
I'm not sure why it is hanging at the point it does. I am assuming you have done a hard reset? (you may have said - but I have not read back all the posts)
Mike
nope... no hard reset.
when i turn it on while it's plugged in the amber LED on the ear piece goes out for a minute, the AT&T screen comes up then a few seconds later the amber LED comes back on and it just stays there.
i was able to get it to get past the windows mobile 6.0 splash screen but it says 6 new notifications/alarms, then starts buzzing and ringing and turns off. one time it said battery was critically low or something. i want to assume that it is charging because the amber LED comes on.. but who knows. i would hate to have to give up at this point.
jbradt said:
nope... no hard reset.
when i turn it on while it's plugged in the amber LED on the ear piece goes out for a minute, the AT&T screen comes up then a few seconds later the amber LED comes back on and it just stays there.
i was able to get it to get past the windows mobile 6.0 splash screen but it says 6 new notifications/alarms, then starts buzzing and ringing and turns off. one time it said battery was critically low or something. i want to assume that it is charging because the amber LED comes on.. but who knows. i would hate to have to give up at this point.
Click to expand...
Click to collapse
Actually that all sounds pretty normal. Yes expect to get a whole bunch of notifications that have accumulated and never been cancelled. When they come up try to cancel them quickly - just choose dismiss. Don't be surprised if there are so many that it crashes the device and you have to re-start possibly several times until eventually you get past all those notifications!! This also happens when you restore a backup - I have seen my device go absolutely bananas with many many notifications and a crash is not unexpected.
If the battery is not charged give it a good hour of charging before trying again. One thing that puzzles me is that if you have the amber light that shows charging (good) then why does it give you a message saying battery low?? Normally you will never get that notification whilst on charge.
Mike
mike,
thanks for the replies. i was able to dismiss a few of them earlier and then the battery message came up and the phone turned off. it wasn't plugged in at the time. however, i left for the day and left it plugged in for probably 7 hours or more...turned completely off...and i came home and it got past the windows splash screen again and then said the main battery was critically low and turned off. can't get it to stay on now. i'm lost...
it seems like my only other option is to try a new charger.. but if the LED comes on it would seem as though it is working. i checked all of the contacts where the battery goes and like i said earlier, i bought a new battery this morning. i really don't want to take it apart again. while it was apart i did my best to clean the any dust or other build-up. i guess i could try and charge it on the computer.
my phone does the same thing I accidently dunked about an inch of it the top of the phone into a cup, thought it was ok after i let it dry off and it would boot up but I still can't get the phone to really charge, the orange light will go on but the battery never charges and I used to get the red critical battery warning. Ive tried a bunch of different chargers but still nothing just gets to the second splash screen in duttys rom and turns off now. Hopefully you can get your up though, just wish i could get 30 minutes of battery to get it back to stock rom and everything so i could send it back as the bottom never got wet and the water check under the battery is still white.
Mmmm. Well sounds like there is a hardware charging problem. Pity you don't have one of those chargers where you can dock a spare battery to charge it up. It would be a hassle though if that's the only way to charge the battery. There are ways to charge the battery by wiring the battery directly to a set of AA batteries or a charger, but that would not solve the problem in the long run.
There are companies that will replace the USB connection on the M/board but that would be to assume that is where the fault is - and I'm not convinced it is. The fact that the orange charge LED comes on suggests the USB connection may be ok and that it may be the battery connection block that has a broken connection. This is not easy to repair if at all. I have seen one reported case where that block with the gold connectors had broken connections and a repair company could not resolder all the connections.
One thing to try regarding the battery connector block. With the luck of the Gods it might just be that one or more pins is not making a good batter contact. Try cleaning the pins and battery contacts. (A bit of a forlorn hope though)
Mike
well, good news!
i left it plugged into the computer all night and turned it on this morning and it went through all of the alarms... i dismissed them all. it then stayed on!!! so i went to the system settings and looked at the battery life and it said it was at 100%. perhaps it was the charger... which would be odd. now when it's plugged into the PC the amber LED comes on for a second then switches to green. i'm going to try and use it for the day and make sure i can turn it on and off without any problems. the AT&T store is closed here today so i'll have to get a charger one day during the week. i will post back at the end of the day.
So friday I noticed that the time would lag. sometimes 20 minutes, sometimes 2 hours behind, a soft reset put it back in normal time. Weird. Today I went to grab it to go to work as it had been charging all night long with a steady green light. I open it up and there is a red icon for the battery...23%..... I hook it back up to the AC adapter and see what it does, it shows a plug to symbolize charging and I check it 30 minutes later, it has dropped to 20%. My bluetooth is off. I now have it hooked up to the AC adapter and removed the battery, i have the battery on a charging dock and the TyTn II has a faint red LED where the normal area for the charging LED is. I am gonna see whats happening in an hour with the battery...
Has this bricked?
Time lags and battery does load now. Its only been in use for 9 months, never been dropped.
Pete
I love how people never think the battery is going bad and always think it's the phone right off the bat.
Try another battery and see what happens. Hopefully you bought it new and still have the warranty on it.
Okaaaaaaaaaay....I do not lack in the technical department. The battery charges on the dock and I got it up to 100%. I loaded it back in the TyTn and let it sit for 3-4 hours and it dropped to 90%. I hooked up the AC Charger to it and I got the steady light up on top like it normally charged before all this. The battery continued to drain. I now have it powered completely off and using my old KRZR....(smartphone to cell phone....wonderful) I have a new battery on the way for a week now so it should arrive shortly.
Some wiring leading from the Mini-usb to the actual battery must be corroded or something. I cant explain it...I do live by the sea, and if the contacts are not gold plated in there...I can see some problems occurring. I doubt the warranty would still be intact as I have upgraded the ROM to Win 6.1
read here:
http://forum.xda-developers.com/showthread.php?t=448467
Thanks Garfield....I knew there had to be some sort of explanation....
This isn't really a question, so much as just something that happened to me over the weekend. Take it for what it's worth I guess.
When I purchased my Edge, I also picked up a Verizon branded wireless charger, and Fast Car Charger, with some other stuff. The car charger didn't look exactly "new" when I opened it up, and sure enough only worked for about a week. Since I'm a half hour in the wrong directions to a corporate store, I just reverted back to my old normal car charger in the meantime. Everything else worked as expected, though the phone would get a little warmer if I was tethering and on the wireless charger. But nothing I would call unexpected.
Saturday, I managed to go past a corp store, and went in and had the charger exchanged. This one was definitely new, and a coiled one instead of a straight wire. Whatever, I prefer that anyway. Plugged it in, red light, good. Got home, and was on skype and saw my battery getting down to the 30%ish area, so I reached for my trusty Samsung charger and plugged it in. And whereas the Fast Charging would show up in the dropdown, this time it didn't. Just Charging, and 4 hours to full. Um... weird. I cranked the brightness down and turned on powersaving, and it still was dropping very steadily, which never happened before. I tried another cable, same result. "Normal" charging, but not able to keep up if the phone was actually in use. Tried another wall adapter, with combinations of either cable, same. Wireless WOULD keep up, barely, and the phone would get ridiculously hot after a few minutes. Plugged that new car charger in, red light charging, no Fast Charge though.
Tried a soft reboot, tried turning it off and let it charge all the way, nothing. So when I resigned myself to needing to try a factory reset on it, I plugged it into the computer to try to save off pictures. No go, computer won't recognize the phone, in any of the half dozen USB ports, and no matter what cable. The phone doesn't recognize a connection there either for transfer, no notification, just a trickle charge.
Ultimately, called into tech support, 56 minutes of basically rehashing everything I had done to ensure that I didn't miss any steps. I understand the need to go through the checklist but man, at the end of the list, don't try fishing online for other "options". I could tell, too, because they were reading word for word the same sites I had just spent an hour looking through. "Let's see... phone will charge faster with the phone powered off"... Really, Sherlock? Doesn't change the fact that it's not behaving normally. So they ordered up for a replacement device, which I'm awaiting confirmation of. And I have a feeling my lunch break will be calling back to verify, because this was at 8 O'clock last night, and here it is 2:30 in the afternoon and I have yet to get any information on the replacement. (EDIT: Sure enough 3 minutes after hitting post, I get the txt with the tracking number. Go figure.)
I'll also be sending the car charger to a friend of mine who works the corp store I got the phone at, sometime, so he can plug it into THEIR phones and test it. If it is in fact a problem with that charger that fried something in mine, I'm not about to plug it into another one of mine first. I've been very lucky with phones over the years, but it never changes the frustration when it DOES happen.
Same
I had a similar issue with my S6 Edge this past weekend. I tredi charging it with 2 different fast chargers and three other cables. It said charging and I would walk out of the room and within minutes, it was no longer charging.
My wife's edge charged just fine.
I called VZ and we walked through all the typical stuff. Finally, we did a "wipe cache" option on the boot screen (Hold Power and Home button Reset)
It worked.
Rep said there must have been some corrupted file that was screwing me up. I had just downloaded a game about an hour earlier from the app store. I deleted that for good measure. (though in fairness, no idea if that is what caused it-- but seems logical given that is the only change made since last charge)
Hmm odd. Usually charging issues are hardware related and I don't believe I've heard of a software action fixing it. Good for you though.
Very strange, I had the very same issue last night and today. Since I ordered mine online it was a bigger hassle especially considering the gold platinum variant is out of stock everywhere. they're sending me a new one and then I'll return this one does this week.
Wow I thought I was the only one with this issue. I also picked up a Verizon branded fast charger and now I can't even charge my phone with it since it'd just slow charge and whereas with the original charger would tell me normal charging but give me a time estimate of 2 hours from 70 percent.
Yeah, the replacement phone works fine, including with the fast car charger. Now it's been just shy of one month since getting the replacement phone, and I had the original about a month, so guess we'll see if it lasts, but I'm pretty confident it was a rare phone issue instead, and keeping my fingers crossed that this one continues going fine.
CharlzO_2000 said:
This isn't really a question, so much as just something that happened to me over the weekend. Take it for what it's worth I guess.
When I purchased my Edge, I also picked up a Verizon branded wireless charger, and Fast Car Charger, with some other stuff. The car charger didn't look exactly "new" when I opened it up, and sure enough only worked for about a week. Since I'm a half hour in the wrong directions to a corporate store, I just reverted back to my old normal car charger in the meantime. Everything else worked as expected, though the phone would get a little warmer if I was tethering and on the wireless charger. But nothing I would call unexpected.
Saturday, I managed to go past a corp store, and went in and had the charger exchanged. This one was definitely new, and a coiled one instead of a straight wire. Whatever, I prefer that anyway. Plugged it in, red light, good. Got home, and was on skype and saw my battery getting down to the 30%ish area, so I reached for my trusty Samsung charger and plugged it in. And whereas the Fast Charging would show up in the dropdown, this time it didn't. Just Charging, and 4 hours to full. Um... weird. I cranked the brightness down and turned on powersaving, and it still was dropping very steadily, which never happened before. I tried another cable, same result. "Normal" charging, but not able to keep up if the phone was actually in use. Tried another wall adapter, with combinations of either cable, same. Wireless WOULD keep up, barely, and the phone would get ridiculously hot after a few minutes. Plugged that new car charger in, red light charging, no Fast Charge though.
Tried a soft reboot, tried turning it off and let it charge all the way, nothing. So when I resigned myself to needing to try a factory reset on it, I plugged it into the computer to try to save off pictures. No go, computer won't recognize the phone, in any of the half dozen USB ports, and no matter what cable. The phone doesn't recognize a connection there either for transfer, no notification, just a trickle charge.
Ultimately, called into tech support, 56 minutes of basically rehashing everything I had done to ensure that I didn't miss any steps. I understand the need to go through the checklist but man, at the end of the list, don't try fishing online for other "options". I could tell, too, because they were reading word for word the same sites I had just spent an hour looking through. "Let's see... phone will charge faster with the phone powered off"... Really, Sherlock? Doesn't change the fact that it's not behaving normally. So they ordered up for a replacement device, which I'm awaiting confirmation of. And I have a feeling my lunch break will be calling back to verify, because this was at 8 O'clock last night, and here it is 2:30 in the afternoon and I have yet to get any information on the replacement. (EDIT: Sure enough 3 minutes after hitting post, I get the txt with the tracking number. Go figure.)
I'll also be sending the car charger to a friend of mine who works the corp store I got the phone at, sometime, so he can plug it into THEIR phones and test it. If it is in fact a problem with that charger that fried something in mine, I'm not about to plug it into another one of mine first. I've been very lucky with phones over the years, but it never changes the frustration when it DOES happen.
Click to expand...
Click to collapse
I've sent my phone to Samsung and they fixed the problem changing the charging port, the battery and the fast charger.
Original Problem:
POWER - CHARGING ISSUES - PHONE BEEPS W/O BEING CONNECTED
Problem found:
IF/CHARGING PORT - FWT - INTERNAL BATTERY FAILURE - SIDE KEY FAILURE
Solution:
REPLACED COMPONENT
If you have any additional questions, please call us at 1-800-SAMSUNG
One morning after being plugged in all night my battery was only 8%, I fired up Ampere and it was being charged but super slow and flattening, I tried a few previously working cables and chargers and same issue, then it went flat. Now no matter how long I charge it it won't power back on. I plug it in and the screen shows flat battery and notification light comes on, but then it turns off and stays off. Ive left it full days on chargers and PC to see if it could work it out.
Has anyone had this?
I see videos on USB replacement which I can try, although it was sudden not slow wear. I've cleaned the port to no avail.
I haven't found anyone in this country that can repair it as I had to grey import. The importer will work on the model but says they will definitely factory reset which I'd like to avoid
Brad.
Btw the usb port had corrosion that spread to the phone and it was not repairable. I've never had a phone that lasted such a short time, but that matched what everyone I talked to about Sony phones said, good but too fragile.
Plugged the phone in to charge, fast charging indicator came on. After about 15 minutes, the phone shut off and never came back. The phone did feel much warmer than usual. No charging indicator, no sounds/vibration https://omegle.onl/ vshare. Ive tried multiple chargers, let it "charge" overnight. Nothing.
Just a dead blank screen. I saw someone siggested a wireless charging pad or trying a usbC to Hdmi adapter but ihavent had a chance to.
Any suggestions? Im going to end up throwing it up on ebay if i cant get it going.
Possible battery failure. Any swelling is a failure.
Get it looked at before you give it up. Not acceptable performance for a flagship unless it was abused.
Lots of problems with the variable refresh rate displays and the latter Samsung flagships. I'm still running N10+'s. This one has over 8k hours on it, the only the battery has been replaced and it's due for another. Always cased, it looks, feels and runs like new... that's the way it should be.