Asus ME176CX wifi issues and overheating - MeMO Pad 7 Q&A, Help & Troubleshooting

I purchased this memo pad yesterday and so far I have found that I can't get the internet speed passed 6 or 7 mbps despite my home fibre broadband being 152mps. Everything is lagging like helI can't even open the app tray without a 5 second delay. Then to my surprise I was watching a video and it's now overheating as well. My questions are
1 is anyone else suffering these problems
2 is there a way to help resolve these issues
3 should I take it back and get either a replacement or a new tablet altogether
Thanks in advance
Amy
Sent from my K013 using XDA Free mobile app

Related

Touchscreen issues are AWFUL

I love the n7...mostly. I want it to succeed
But the issues where the touchscreen will have dead zones / drop touch / not work properly are killing me!
Is this driving anyone else nuts? I have had two different ones, and they both have the problem.
I'm hopeful that either this will be a software fix, or that there will be a later hardware revision that I can rma for.
But man, this is a big problem!
Edit.....
Here is a post on the problem
http://feedproxy.google.com/~r/AndroidNewsGoogleAndroidForums/~3/ds23baDpkSc/http://feedproxy.google.com/~r/AndroidNewsGoogleAndroidForums/~3/ds23baDpkSc/
Sent from my Nexus 7 using Tapatalk 2
ok, return and get a new one or demand a refund. I doubt no one here thought defects in a product were awesome, contact customer service
Are you not having these issues? I have had them on two different devices... Reports are starting to show up on the blogs.... I figured this was a device wide problem.
Sent from my Nexus 7 using Tapatalk 2
bongostl said:
Are you not having these issues? I have had them on two different devices... Reports are starting to show up on the blogs.... I figured this was a device wide problem.
Sent from my Nexus 7 using Tapatalk 2
Click to expand...
Click to collapse
I'm holding two of them right now, no touch screen issues on either.
_MetalHead_ said:
I'm holding two of them right now, no touch screen issues on either.
Click to expand...
Click to collapse
Im not having any issues either, but i havent played any tegra 3 specific games on it yet.
It only seems to happen sometimes... Particularly bad after playing intense games (dead trigger, e.g.).
Seems worse on the right side for me.
I in fact only took delivery of the 2nd one in the hopes that it wouldn't have the problem.
Sent from my Nexus 7 using Tapatalk 2
No issues here, played a few games and not a prob
Never seen any touch issues myself.
I had the issue this morning after powering up with the charger attached. The right hand side of the keyboard was very unresponsive. I was concerned the rooting I performed last night was contributing to the problem.
After powering off again it seemed to reset and has been working fine the rest of the day.
While it was unresponsive I downloaded a touch test app and it was struggling to see presses over 1/4 of the screen primarily the bottom right when in portrait orientation.
Thankfully it seems to be OK at present.
--
Sent from my Nexus 7 using Tapatalk 2

[Q] Slow Wifi with Note 3 on Airport Extreme

Hey, guys. I'm wondering if anyone else has experienced this.
I have an last generation Airport Extreme. Everything has been fine with all of my devices until recently. The only thing that changed is that I got an update for the Airport Extreme. Now, my Note 3 and ONLY my Note 3 is super slow on Wifi. I don't even get 1 mbps download. I tested several other Android and iOS devices and they have no issue. I checked all of the wifi settings on the Note and I can't see anything else that would cause this. I power-cycled my router and there has been no change. Everything else in the house is getting good speeds.
My Note 3 used to work perfectly fine on my AE, so this is definitely new. Anyone experience something similar or have an idea of what it might be?
greyhulk said:
Hey, guys. I'm wondering if anyone else has experienced this.
I have an last generation Airport Extreme. Everything has been fine with all of my devices until recently. The only thing that changed is that I got an update for the Airport Extreme. Now, my Note 3 and ONLY my Note 3 is super slow on Wifi. I don't even get 1 mbps download. I tested several other Android and iOS devices and they have no issue. I checked all of the wifi settings on the Note and I can't see anything else that would cause this. I power-cycled my router and there has been no change. Everything else in the house is getting good speeds.
My Note 3 used to work perfectly fine on my AE, so this is definitely new. Anyone experience something similar or have an idea of what it might be?
Click to expand...
Click to collapse
No issues here with a 5th gen Airport Extreme.
Sent from my SAMSUNG-SM-N900A using XDA Premium 4 mobile app
So, I set up a separate 5ghz network and connected to that. Speeds are fine there. It apparently only has issues with the 2.4ghz and it's only my Note having the issue.
Sent from my iPhone using Tapatalk

Wifi speed

So yesterday fios installed the quantum router which gets 150/150 speeds. When i do a speed test on my nexus 9 on wifi i get this: (edit) refer to first picture below
When i do a speedtest on my note 4 i cant get any better than this: (edit) refer to second picture below
What gives? When i first did a speed test after he installed it, i got 80 down. I shouldn't have to reset router as he did it a few times when instslling. The only thing that i changed was the channel to 11 my dad said his verizon notification thing in his pc said there was a lot of interface and to switch to channel 11. it can't be the channel thats causing the problem cause i did these two speed tests at the exact same time. I tried turning on smart network switch in wifi settings but it didn't seem to make any difference. Does the note 4 just not have good wifi hardware? Idk what else to do. Whenever i watch youtube it constantly buffers and it annoys the crap out of me i should not have to have buffering with a quantum router!
Sent from my Galaxy Note 4
https://www.skypixel.com/user/eric-long
http://www.youtube.com/mustang2005
I am assuming you are on the wrong server.
BAD ASS NOTE 4 + BAD ASS GEAR S
nope same server and its as close to me as possible nyc
Have you tested the speed with your computer?
Yea 150/160
Sent from my Galaxy Note 4
https://www.skypixel.com/user/eric-long
http://www.youtube.com/mustang2005
Tbolt86 said:
nope same server and its as close to me as possible nyc
Click to expand...
Click to collapse
I have a few friends who live in NYC. Who is ur provider and NYC is big can you give a street or at least near a big attraction. I have optimum and on my PC I get same as phone. Had the 101 but not worth it considering the servers I download from throttle on their end.
BAD ASS NOTE 4 + BAD ASS GEAR S
Fios staten island
Sent from my Galaxy Note 4
https://www.skypixel.com/user/eric-long
http://www.youtube.com/mustang2005

Sub Par WiFi Performance

Coming from a Note 4 which was a phenomenal device. The Note 7 will be the first phone I have had without root in MANY YEARS. So far I like it, but this issue that I just noticed is a major one and I am wondering if anyone else is experiencing it.
My home internet speed is 300/20. I regularly get Speedtest results 340/25 on my PCs and both mine and my wife's Note 4's when connected to the 5ghz band on my AC router. We both have the Note 7 now and rarely break 30-40 Mbps download speed. I have tried everything and this definitely appears to be a firmware issue in the Note 7. My friend came over with his S7 active (ATT) and his Speedtest results were in line with my network. We still have our Note 4's (I have to restore them to stock before sending them back) and they still get 340/25.
Anyone else experiencing similar issues?
I don't have the best internet but mine tests within 5Mbps of my macbook.
I'm getting about 76Mbps download (85Mbps last night). Thats close to the fastest I see on my network.
Anyone else? Any ideas?
Sent from my SM-N930T using Xparent Red Tapatalk 2
Try turning off the setting for optimizing WiFi performance on battery. That causes strange behavior with certain routers.
And where may I find this setting?
Sent from my SM-N930T using Xparent Red Tapatalk 2
TorrentzRock said:
And where may I find this setting?
Sent from my SM-N930T using Xparent Red Tapatalk 2
Click to expand...
Click to collapse
Under WiFi, tap More, then Advanced.
NotATreoFan said:
Under WiFi, tap More, then Advanced.
Click to expand...
Click to collapse
Are you using the same phone as me?
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
Or am I missing something.
Sent from my SM-N930T using Xparent Red Tapatalk 2
TorrentzRock said:
Are you using the same phone as me?
View attachment 3850697
Or am I missing something.
Sent from my SM-N930T using Xparent Red Tapatalk 2
Click to expand...
Click to collapse
No, I have the HTC 10 currently. But the setting I'm referring to was present on the S7 Edge and Note 5. Looks like Sammy either moved or removed it.
I am getting similar results on my Wifi as I had with my S7 Edge, actually my upload speeds were the best I have seen. I have google fiber and my speed test came in at 273.87 mbps down and 403.30 mbps up. On my S7 Edge I was normally around 300 mbps down and 250 mbps up. My Nexus 6 was also very similar to these results.
Getting great WiFi reception. Much better than my previous phone. :good:
TorrentzRock said:
Coming from a Note 4 which was a phenomenal device. The Note 7 will be the first phone I have had without root in MANY YEARS. So far I like it, but this issue that I just noticed is a major one and I am wondering if anyone else is experiencing it.
My home internet speed is 300/20. I regularly get Speedtest results 340/25 on my PCs and both mine and my wife's Note 4's when connected to the 5ghz band on my AC router. We both have the Note 7 now and rarely break 30-40 Mbps download speed. I have tried everything and this definitely appears to be a firmware issue in the Note 7. My friend came over with his S7 active (ATT) and his Speedtest results were in line with my network. We still have our Note 4's (I have to restore them to stock before sending them back) and they still get 340/25.
Anyone else experiencing similar issues?
Click to expand...
Click to collapse
Yep, I'm having the same issue. My S6 edge maxes my connection 195 down, 20 up. This phone barely hits 90, even struggles to get there.
Sent from my SM-N930T using XDA-Developers mobile app
Chr0nicDreamz said:
Yep, I'm having the same issue. My S6 edge maxes my connection 195 down, 20 up. This phone barely hits 90, even struggles to get there.
Sent from my SM-N930T using XDA-Developers mobile app
Click to expand...
Click to collapse
This is definitely an issue. My wife's Note 7 mirrors my results. We still have not sent our Note 4's back on JUMP trade-in and they both still absolutely fly on Speedtest. It is not a router configuration issue (I am very competent and have my CCNA). My speeds are fine on my desktop, 2 laptops, and a tablet. Furthermore, when you said yours "struggles" to get there, that is exactly how it seems, the downstream test is jumpy and jerky, like a car that needs a tuneup.
I hope that this is merely a software issue and not a hardware problem. I am confident that you, me, and my wife are not the only 3 people experiencing this.
NOTE 4:
NOTE 7:
TorrentzRock said:
This is definitely an issue. My wife's Note 7 mirrors my results. We still have not sent our Note 4's back on JUMP trade-in and they both still absolutely fly on Speedtest. It is not a router configuration issue (I am very competent and have my CCNA). My speeds are fine on my desktop, 2 laptops, and a tablet. Furthermore, when you said yours "struggles" to get there, that is exactly how it seems, the downstream test is jumpy and jerky, like a car that needs a tuneup.
I hope that this is merely a software issue and not a hardware problem. I am confident that you, me, and my wife are not the only 3 people experiencing this.
NOTE 4:
View attachment 3851289
NOTE 7:
View attachment 3851290
Click to expand...
Click to collapse
I think I may call T-Mobile on this. Ran another test with my laptop, my s6 edge, my wife's s6 and all were far more impressive than this.
Note 7
S6Edge
Same network, same distance to wifi, same server, low load on downstream, my upstream does not matter much to me.
Sent from my SM-N930T using XDA-Developers mobile app
eyes wide open...munching popcorn...waow...
Did you check thr link speed for your connection? If you go to settings open up your Wi-Fi settings, then tap on your connection it should give you the link speed. My Note 7 is connects between 65 - 195mbps, while my Note 4 connected at 351mbps. Not sure why the older phone has a better connection speed.
Sent from my SM-N930T using Tapatalk
TorrentzRock said:
This is definitely an issue. My wife's Note 7 mirrors my results. We still have not sent our Note 4's back on JUMP trade-in and they both still absolutely fly on Speedtest. It is not a router configuration issue (I am very competent and have my CCNA). My speeds are fine on my desktop, 2 laptops, and a tablet. Furthermore, when you said yours "struggles" to get there, that is exactly how it seems, the downstream test is jumpy and jerky, like a car that needs a tuneup.
I hope that this is merely a software issue and not a hardware problem. I am confident that you, me, and my wife are not the only 3 people experiencing this.
NOTE 4:
View attachment 3851289
NOTE 7:
View attachment 3851290
Click to expand...
Click to collapse
I wasn't saying that it's not a hardware issue, and I also wasn't suggesting that a router issue would be your fault. In this case, CCNA does not apply. You're comparing a Note 4, with 2 year old hardware, against the Note 7, with the latest 802.11ac chipset available. This invalidates your direct comparison, and further points back to a possible router/firmware issue specific to the chipset inside the Note 7. Don't believe me? Take a look around the HTC 10 forums at all the WiFi issues people have there. Poor signal strength, poor range, high ping, packet loss, goes on and on. And going back to your CCNA, you know it doesn't take much for a handshake to get out of whack and issues to arise. Hell, I had to install a DD-WRT Linksys router in my office after Cisco's latest enterprise firmware to our WAPs completely obliterated the ability for my S7 Edge to connect.
I've had no WiFi issues at home, Verizon FiOS (150/150) + Netgear 802.11ac router, Nexus 6, Nexus 7 2013, Galaxy S6, Note 5, S7 Edge, HTC 10, iPhone 6s, iPhone 6s Plus, etc.
Y'all got me scratching my head and searching around. Found this. But honestly, as soon as your Note 7 is attached to your home router, you should be getting the same speed if not faster than your older device. Well, it were me.... I'd power cycle the router, make sure it's the only WiFi connected device and then do other isolation troubleshooting. Shouldn't have to be that way though. Plug and play...not plug and pray.
mardukeme said:
Did you check thr link speed for your connection? If you go to settings open up your Wi-Fi settings, then tap on your connection it should give you the link speed. My Note 7 is connects between 65 - 195mbps, while my Note 4 connected at 351mbps. Not sure why the older phone has a better connection speed.
Sent from my SM-N930T using Tapatalk
Click to expand...
Click to collapse
Link speed is good.
Sent from my SM-N930T using XDA-Developers mobile app
NotATreoFan said:
I wasn't saying that it's not a hardware issue, and I also wasn't suggesting that a router issue would be your fault. In this case, CCNA does not apply. You're comparing a Note 4, with 2 year old hardware, against the Note 7, with the latest 802.11ac chipset available. This invalidates your direct comparison, and further points back to a possible router/firmware issue specific to the chipset inside the Note 7. Don't believe me? Take a look around the HTC 10 forums at all the WiFi issues people have there. Poor signal strength, poor range, high ping, packet loss, goes on and on. And going back to your CCNA, you know it doesn't take much for a handshake to get out of whack and issues to arise. Hell, I had to install a DD-WRT Linksys router in my office after Cisco's latest enterprise firmware to our WAPs completely obliterated the ability for my S7 Edge to connect.
I've had no WiFi issues at home, Verizon FiOS (150/150) + Netgear 802.11ac router, Nexus 6, Nexus 7 2013, Galaxy S6, Note 5, S7 Edge, HTC 10, iPhone 6s, iPhone 6s Plus, etc.
Click to expand...
Click to collapse
Your point is? Yes, the Note 7 has the latest 802.11ac chipset. I also have a fairly new Netgear R6400 dual band ac router. Of ALL the devices in my home, our Note 7's and that router are the most recent. Therefore, they should definitely play nice together OR at the very least - as good as the considerably older devices I have referenced.
The whole point of this thread is pointing out that I believe there is an issue with the firmware or hardware on some of these devices and seeking possible solutions. I am damn near 100 percent certain that it is not an issue with anything external to the phone.
I have diminished wifi speed (compared to my much older Note 4) at every wireless AP that I connect to on a regular basis - not only at home.
Sent from my SM-N930T using XDA-Developers mobile app
TorrentzRock said:
Your point is? Yes, the Note 7 has the latest 802.11ac chipset. I also have a fairly new Netgear R6400 dual band ac router. Of ALL the devices in my home, our Note 7's and that router are the most recent. Therefore, they should definitely play nice together OR at the very least - as good as the considerably older devices I have referenced.
The whole point of this thread is pointing out that I believe there is an issue with the firmware or hardware on some of these devices and seeking possible solutions. I am damn near 100 percent certain that it is not an issue with anything external to the phone.
I have diminished wifi speed (compared to my much older Note 4) at every wireless AP that I connect to on a regular basis - not only at home.
Sent from my SM-N930T using XDA-Developers mobile app
Click to expand...
Click to collapse
My point is that there may in fact be an issue with the chipset, but unless you can compare it to another device with the same one, you cannot find the true root cause.

Serious WIFI Issues

Yet another epic fail on Nokia 8: WIFI keeps failing, disconnecting, or simply sliently not working most of the time. Speedtest shows 0.00 MBps download speed when this occurs, while upload is just fine. Happens at home as well at work. Needless to say that I have plenty of other devices working absolutely fine on the same networks. After flipping airplane mode, returns to normal.
This phone turns out to be a big joke. Nokia should better get their act together quickly.
zdravke said:
Yet another epic fail on Nokia 8: WIFI keeps failing, disconnecting, or simply sliently not working most of the time. Speedtest shows 0.00 MBps download speed when this occurs, while upload is just fine. Happens at home as well at work. Needless to say that I have plenty of other devices working absolutely fine on the same networks. After flipping airplane mode, returns to normal.
This phone turns out to be a big joke. Nokia should better get their act together quickly.
Click to expand...
Click to collapse
My son have a asus tablet with nougat, same problems sometimes. That's not Nokia's and HMD fail
Sent from my Nokia 8 TA-1052 using Tapatalk
ssrki said:
My son have a asus tablet with nougat, same problems sometimes. That's not Nokia's and HMD fail
Sent from my Nokia 8 TA-1052 using Tapatalk
Click to expand...
Click to collapse
I have Mi6 and ZTE Axon 7, both on nougat, working just fine on the same wifi networks.
Then, don't know what is a prob, but as I told my son's Asus tab have same problems
Sent from my Nokia 8 TA-1052 using Tapatalk
i strongly suggest u attempt to send in nokia. i am having fast connecting on both wifi and mobile networks. Both on nougat and oreo beta. Sometimes out of the thousands of phones. Hardware or software might be glitched. However it does not represent a consistant pattern or outrage. Compared to a note 8 or S8. Their faults is widely known. To address the grievances, head in and just send in the phone. Let them make it right
No worries here thankfully
Sent tread link to Nokia support
Sent from my Nokia 8 TA-1052 using Tapatalk
Have same issue. My workaround was to disable mixed mode on my wireless router. Far from ideal solution but at least it got wireless connectivity stable on my phone

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