water damaged phone - Xperia Z1 Q&A, Help & Troubleshooting

hey guys so my phone was dropped into a water pool "xperia z1"
tho it's supposed to be waterproof but some how water managed to get inside the phone ._.
anyways i've been putting it in rice for almost 2 days trying to turn it on from time to time but it wasn't turning on ._.
i tried putting it on charger tonight and the red charging light appeared but nothing appeared on the screen
i was afraid that something will go wrong if i tried to turn it on so i unplugged it fast and put it bk to rice
what do you think i should do?
thanks in advance

I experianced the same, but in the end had to get my screen nd power cord replaced as abnormal functionality of power cord was cycling my phone on off

Leave it in the rice for another day or two. Rice can bring dead phones back, trust me :3

My advice, send it to Sony for official repair.
They will fix it!

open the back and dry it completely even with a hair dryer on warm setting not hot and test it - if working ok then buy the rear seal gasket (ebay) and put the back back on, keep it away from water, I have open a few of these for screen repairs and taking the back off is easy

Related

xperia z water damage

I tried to clean my phone with water from the top only making sure that all taps where closed, and then when i finished i dried it out and then used it normal there was nothing, and then i left it on a table and came back to see that the front camera was full of water but the phone was working,after a while it started to restart and turn off alone, so i putted it in pack of rise and waited till the second day, then i tried to start the phone and it started normaly and had a call with it, then it started to auto restart and then it turned off, and till now its not starting. please i need help if some one has any suggestions to get it back.
dream4ever1 said:
I tried to clean my phone with water from the top only making sure that all taps where closed, and then when i finished i dried it out and then used it normal there was nothing, and then i left it on a table and came back to see that the front camera was full of water but the phone was working,after a while it started to restart and turn off alone, so i putted it in pack of rise and waited till the second day, then i tried to start the phone and it started normaly and had a call with it, then it started to auto restart and then it turned off, and till now its not starting. please i need help if some one has any suggestions to get it back.
Click to expand...
Click to collapse
try this
open all flaps use hair-dryer it heats the phone up to high temperatures but use at normal temp
turn it off, open all the flaps and put the phone in a bag of rice, letting the rice absorb the water for least 3-4 days, preferably with a drained After this you need to make sure to get all the rice out before closing the flaps and starting it up.
mtayabkk said:
try this
open all flaps use hair-dryer it heats the phone up to high temperatures but use at normal temp
turn it off, open all the flaps and put the phone in a bag of rice, letting the rice absorb the water for least 3-4 days, preferably with a drained After this you need to make sure to get all the rice out before closing the flaps and starting it up.
Click to expand...
Click to collapse
yea that what i did at first i left it for 1 night and started it up morning evey thing was ok, and the screen was perfect but i then came back and the phone was off and till now its not starting,,do u think this might make it work again?

[Q] I dropped my HTC One in the toilet, and it's not working at all. Can anyone help?

It was in the toilet for a second or two. I then took it out immidiately and turned it off, wiped off any excess water, and left it in a bowl of rice, rotating it every few hours, for 48 hours. I have tried to turn it on this morning, but have had no luck. The screen is just blank, and the phone does not react when I put the charger in. The led green light doesn't come on to say it's charging, and neither a laptop of computer are recognising it when I plug it in. Does anyone have any idea what's wrong with it, or is it just completely dead? It's a new phone on contract, and I really can't afford to get a new phone. Or does anyone have any idea how much it would cost to repair it?
Any advice or tips would be really appreciated!
Thanks
thebrightpink said:
It was in the toilet for a second or two. I then took it out immidiately and turned it off, wiped off any excess water, and left it in a bowl of rice, rotating it every few hours, for 48 hours. I have tried to turn it on this morning, but have had no luck. The screen is just blank, and the phone does not react when I put the charger in. The led green light doesn't come on to say it's charging, and neither a laptop of computer are recognising it when I plug it in. Does anyone have any idea what's wrong with it, or is it just completely dead? It's a new phone on contract, and I really can't afford to get a new phone. Or does anyone have any idea how much it would cost to repair it?
Any advice or tips would be really appreciated!
Thanks
Click to expand...
Click to collapse
48 hours in rice ... did you apply any heat
did you shake the excess water from the phone.
centrifugal force also helps to remove water from the device.
Heat your oven to 200^F (it's lowest setting) turn it off wait about 30 min then place the glass bowl of rice and phone in it for an hour until the oven has completely cooled. wait another hour and try and charge the phone. This is about equal to leaving your phone in a hot car. but heat really accelerates the removal of water
clsA said:
48 hours in rice ... did you apply any heat
did you shake the excess water from the phone.
centrifugal force also helps to remove water from the device.
Heat your oven to 200^F (it's lowest setting) turn it off wait about 30 min then place the glass bowl of rice and phone in it for an hour until the oven has completely cooled. wait another hour and try and charge the phone. This is about equal to leaving your phone in a hot car. but heat really accelerates the removal of water
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Click to collapse
I put a lamp (which gets quite hot) over the bowl of rice, which kept it very warm. I did this five or six times for one to three hours at a time to evaporate the water which hasn't helped. I will try the oven now. Thanks for the tip
thebrightpink said:
I put a lamp (which gets quite hot) over the bowl of rice, which kept it very warm. I did this five or six times for one to three hours at a time to evaporate the water which hasn't helped. I will try the oven now. Thanks for the tip
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Click to collapse
well if you have already applied heat it's not sounding good

Z3C charges very slowly and gets hot, how ****ed I am?

So last time I used my phone in the water camera started acting erratic, I decided to put phone away. Before going in the water flaps were closed well and flush. I also did pressure sensor test before and it seemed ok. Few hours later I find it hot and with empty battery.
I saw some humidity inside of usb port flap so I put in in bag of rice and let dry overnight. Now, it turns on and seems to work (except that camera doesn't open anymore) but it gets hot while charging and doesn't really charge (just few % in 30min). If I remove charger it turns off in few minutes so pretty much unusable.
I checked humidity markers - sim card one is white, usb side one also pretty much white, maybe if looking carefully you'll see hint of pink.
Still have warranty. Also I'm abroad halfway around the world and won't be back home before June (will still be under warranty at that time).
So my question - what's likely damaged? If humidity markers are white can warranty repair shop still refuse repairs saying it's water damaged?
I'm trying to decide - to take it to repair here and pay for cleaning and new battery and maybe something else to fix charging and also lose warranty or wait until I get home and take it to warranty repair and hope that they fix or replace it for free.

[Q] Can re-soaking fix water damage?

I know it seems like a stupid question but I've got nothing to loose at the moment so I'll explain my situation.
About 3 months ago I took my Xperia Z1 for a swim in the pool to see how the camera performed underwater. The screen started to go black when I took it out and then it completely shut off. I took it inside and turned it on again. It lasted a minute before shutting off so I plugged it in to the charger and got the boot logo before shutting off again with nothing: Screen was off, no led, no vibrations, nothing.
I opened the flaps and they were still white and still are today and there was no moisture or anything. I tried plugging the phone in a few days ago to see if it still works and the led turned on and it just stays like that with no action. Left it for a few hours but still nothing.
I don't really need this phone anymore because I have a Z5 now but a second handset is always nice to have. The pool water would have had a very small amount of salt in it and I think that might be causing issues. Either that or there is still water in there (unlikely) or parts have rusted or even the phone might have got shocked when I plugged it in to charge. What I was thinking was opening the ports and soaking it in water for a minute or less and then taking it out and putting it in a bag of dry rice to drain the water out of it. I'm not sure if it will work but I haven't got anything to loose so I was wondering if it is even worth giving a shot or even some tips would be nice.
tommylittle02 said:
I know it seems like a stupid question but I've got nothing to loose at the moment so I'll explain my situation.
About 3 months ago I took my Xperia Z1 for a swim in the pool to see how the camera performed underwater. The screen started to go black when I took it out and then it completely shut off. I took it inside and turned it on again. It lasted a minute before shutting off so I plugged it in to the charger and got the boot logo before shutting off again with nothing: Screen was off, no led, no vibrations, nothing.
I opened the flaps and they were still white and still are today and there was no moisture or anything. I tried plugging the phone in a few days ago to see if it still works and the led turned on and it just stays like that with no action. Left it for a few hours but still nothing.
I don't really need this phone anymore because I have a Z5 now but a second handset is always nice to have. The pool water would have had a very small amount of salt in it and I think that might be causing issues. Either that or there is still water in there (unlikely) or parts have rusted or even the phone might have got shocked when I plugged it in to charge. What I was thinking was opening the ports and soaking it in water for a minute or less and then taking it out and putting it in a bag of dry rice to drain the water out of it. I'm not sure if it will work but I haven't got anything to loose so I was wondering if it is even worth giving a shot or even some tips would be nice.
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Click to collapse
Resoaking your phone will help as much as trying to jump from a cruise ship in the middle of the ocean for the second time and you can't swim...
optimumpro said:
Resoaking your phone will help as much as trying to jump from a cruise ship in the middle of the ocean for the second time and you can't swim...
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Click to collapse
Haha yeah that's what I thought
tommylittle02 said:
Haha yeah that's what I thought
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Click to collapse
To clarify, the Xperia Z1 relies on closed ports to ensure waterproofing. So soaking it a second time would destroy it further.
there is a easy way you can try.
buy some electrical contact cleaner from a computer shop or maplins etc, spray that all over the circuitry and contacts and scrub it off with a paint brush, there is a good chance it will work again as it will remove any corrosion casued by water, ive repaired hundreds of water damaged phones this way and it doesnt need any special things.....

My Note 5's screen stopped working after water damage , can hear sounds , any help ?

Just a few hours ago while riding bike Suddenly rain started and My note 5 in a pocked soaked little bit, when I stopped I cleaned it with cloth it was working fine till half hour but when I came home the screen flickered and went Black. Notification LED and sounds are still working, I tried to shut down the phone by pressing and holding power button but it couldn't for some time, it restarted twice in between that, I can tell by sounds but I think it's off for now. I have kept the phone in a rice bowl . Is is possible to my phone and phones screen work properly ? is there any other way ? I saw in one video that we can put it in isopropyl alcohol 99% for half hour but I am unable to get it . Please suggest me if there is any solution ?
nvrmndryo said:
Just a few hours ago while riding bike Suddenly rain started and My note 5 in a pocked soaked little bit, when I stopped I cleaned it with cloth it was working fine till half hour but when I came home the screen flickered and went Black. Notification LED and sounds are still working, I tried to shut down the phone by pressing and holding power button but it couldn't for some time, it restarted twice in between that, I can tell by sounds but I think it's off for now. I have kept the phone in a rice bowl . Is is possible to my phone and phones screen work properly ? is there any other way ? I saw in one video that we can put it in isopropyl alcohol 99% for half hour but I am unable to get it . Please suggest me if there is any solution ?
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1)Power Off Your Device And Use Hair Dryer To Dry Off Possible Water Gathered at sides of Edges And Display Corners
(Dont Hold Hair Dryer Much Closer To Device As It Will Probably Damage Internal Circuits, Just Hold It At About Secure Distance From Device)
2)You Can Also Try To Put Your Device Below lightening Electricity Bulb To Dry Off Water
(Especially Orthodox Bulbs Which Lights Yellowish In Colour Which Produces Much Heat After Lightened For Long Duration, Here also Hold/Keep Your Device at secure distance to avoid internal damage to device)
Note :-
Be sure to keep your device turned off and don't try to charge it more as it will cause internal circuits damage due to water reactions with electricity
Mr.360° said:
1)Power Off Your Device And Use Hair Dryer To Dry Off Possible Water Gathered at sides of Edges And Display Corners
(Dont Hold Hair Dryer Much Closer To Device As It Will Probably Damage Internal Circuits, Just Hold It At About Secure Distance From Device)
2)You Can Also Try To Put Your Device Below lightening Electricity Bulb To Dry Off Water
(Especially Orthodox Bulbs Which Lights Yellowish In Colour Which Produces Much Heat After Lightened For Long Duration, Here also Hold/Keep Your Device at secure distance to avoid internal damage to device)
Note :-
Be sure to keep your device turned off and don't try to charge it more as it will cause internal circuits damage due to water reactions with electricity
Click to expand...
Click to collapse
I've kept it in sealed rice bowl for now , I'll keep it for atleast 12 hrs .fingers crossed !!
after keeping phone in rice for 12 hours , phone's display is not coming up but its working i can hear sounds, click pics by double pressing home and via volume buttons. what can i do for display?
nvrmndryo said:
after keeping phone in rice for 12 hours , phone's display is not coming up but its working i can hear sounds, click pics by double pressing home and via volume buttons. what can i do for display?
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Click to collapse
Unfortunately you got water into the charging port and it caused a short circuit breaking the screen/LCD.. You're pretty much going to have to replace the entire screen/LCD.. Right now your best bet is to put it back in the rice for at least 2 days and put it in the plastic baggys that you can buy so it sucks the moisture out of the device.. Seems to me like your screen is done for though..
MrMike2182 said:
Unfortunately you got water into the charging port and it caused a short circuit breaking the screen/LCD.. You're pretty much going to have to replace the entire screen/LCD.. Right now your best bet is to put it back in the rice for at least 2 days and put it in the plastic baggys that you can buy so it sucks the moisture out of the device.. Seems to me like your screen is done for though..
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Click to collapse
my device started successfully- screen, touch was working but it was flickering a bit in the top side, I immediately power offed device and put it in rice. so I am positive it will work, i have ordered isopropyl alcohol 99.9%, I am goin to put phone for half and hour and then put again in rice for 2 days , what you suggest ? isopropyl alcohol won't damage right? ive seen video on youtube thats why I am thinking about it .
I saw in this video what you think should i do it ?https://www.youtube.com/watch?v=sqolv4Ofsrc&t=609s
nvrmndryo said:
my device started successfully- screen, touch was working but it was flickering a bit in the top side, I immediately power offed device and put it in rice. so I am positive it will work, i have ordered isopropyl alcohol 99.9%, I am goin to put phone for half and hour and then put again in rice for 2 days , what you suggest ? isopropyl alcohol won't damage right? ive seen video on youtube thats why I am thinking about it .
I saw in this video what you think should i do it ?https://www.youtube.com/watch?v=sqolv4Ofsrc&t=609s
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Click to collapse
No like I said leave it alone I've done many of these repairs and if you keep powering it on before the water is fully sucked out by the rice you run the chance of poping a capacitor and then it will not be able to even charge and about the alcohol I don't recommend that unless you can find 99% rubbing alcohol because if you buy 50% rubbing alcohol you are going to be adding 50% water in again with the other 50% alcohol.. 99% means 99% alcohol and dry super quickly but there's still that 1% percent water in there! The bag in the rice trick can do the trick if you didn't short circuit nothing on the motherboard but once you short circuit the board it's not easy to fix at that point without proper tools.. Leave the bag of rice like in the sun for a little while too like inside of a car because that will help evaporate the water and the rice will suck it in..
MrMike2182 said:
No like I said leave it alone I've done many of these repairs and if you keep powering it on before the water is fully sucked out by the rice you run the chance of poping a capacitor and then it will not be able to even charge and about the alcohol I don't recommend that unless you can find 99% rubbing alcohol because if you buy 50% rubbing alcohol you are going to be adding 50% water in again with the other 50% alcohol.. 99% means 99% alcohol and dry super quickly but there's still that 1% percent water in there! The bag in the rice trick can do the trick if you didn't short circuit nothing on the motherboard but once you short circuit the board it's not easy to fix at that point without proper tools.. Leave the bag of rice like in the sun for a little while too like inside of a car because that will help evaporate the water and the rice will suck it in..
Click to expand...
Click to collapse
new update - took phone out of the rice again , it booted up well and worked without any issue for a while but again screen went to black . after few attempts , phone started working normally , but this time I powerd off device and kept in rice again. when display was on it didnt flickr , touch was working good.so when its on everything is working perfect but display getting back to black in sometime. what u think , there is still water ? isopropyn alcohol i got is 99% pure , but I am afraid of doing it as my display is working atleast for sometime ,so I dont want to risk anything . my bet is on Rice , and its raining heavyly here , so no sunheat . I thought of drying it by hair dryer but its hot air dryer .
*how long should I keep it in a rice ?its already 36 hours.
Phone is working fine now.Thanks for replies. Rice did the work.

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