[Q] faulty camera - T-Mobile Galaxy Note 4 Q&A, Help & Troubleshooting

hi all
got my self an n910t and the camera wont open - say server error and gets closed.
when it does open (sometimes) i see some purple touches on the screen.
i think the camera and the flex cable needs to be replaced.
took it to a lab today and they said that they have the international model camera and not the tmobile one (n910t)
does someone here knows it its true? because in ebay its 1 part for all the models
for example:
http://www.ebay.com/itm/Rear-Back-C...771?pt=LH_DefaultDomain_0&hash=item35e9495c4b
thanks!

You probably got the wrong one. I usually would not recommend buying these from China. I purchased mine from a USA seller. You compare your original broken camera module with the new one you purchased. Look for the same model number written in white on these camera modules. And check the shape of the lense to see if they look aesthetically the same. My first purchase of the rear camera module from eBay was fake. I had to find another seller and it cost me around $20. Worth it though.

Why don't you just go through warranty? You can go through Tmobile or Samsung. If you call Samsung, there may be a local service center in your area that you can drive it to.

Related

AT&T Tilt without a camera?! WTF?

Hey All,
I recently bought a brand new AT&T Tilt off ebay that has no camera. I have been trying to get the camera working, but apparently it is pointless to try. The box says it has a 3.0mp camera and everywhere else in the documentation. I contacted the seller and he claims this is some rare business edition that has the camera removed. This really sucks he advertised it saying it had the camera, I need a camera on my phone for my work.
Is this really a legit product does AT&T really make these with the cameras removed?
wilkewhaq said:
Hey All,
I recently bought a brand new AT&T Tilt off ebay that has no camera. I have been trying to get the camera working, but apparently it is pointless to try. The box says it has a 3.0mp camera and everywhere else in the documentation. I contacted the seller and he claims this is some rare business edition that has the camera removed. This really sucks he advertised it saying it had the camera, I need a camera on my phone for my work.
Is this really a legit product does AT&T really make these with the cameras removed?
Click to expand...
Click to collapse
It's the 8900 model that has the camera removed. The 8925 is the Tilt with the camera on it.
Check under the battery for the model number.
The regular Tilt should show:
KAIS100
The Tilt NC (Non Camera) (8900) should show:
KAIS110
http://gizmodo.com/gadgets/cellphones/att-tilt-gets-further-specs-price-launch-frame-300047.php
wilkewhaq said:
Hey All,
I recently bought a brand new AT&T Tilt off ebay that has no camera. I have been trying to get the camera working, but apparently it is pointless to try. The box says it has a 3.0mp camera and everywhere else in the documentation. I contacted the seller and he claims this is some rare business edition that has the camera removed. This really sucks he advertised it saying it had the camera, I need a camera on my phone for my work.
Is this really a legit product does AT&T really make these with the cameras removed?
Click to expand...
Click to collapse
Why don't you get it refunded or exchanged?
idj1975 said:
It's the 8900 model that has the camera removed. The 8925 is the Tilt with the camera on it.
Check under the battery for the model number.
The regular Tilt should show:
KAIS100
The Tilt NC (Non Camera) (8900) should show:
KAIS110
http://gizmodo.com/gadgets/cellphones/att-tilt-gets-further-specs-price-launch-frame-300047.php
Click to expand...
Click to collapse
Along with no camera, isn't this the model they also didn't include the video drivers in?
Oh wait a minute............
Seriously , I'd talk to him then file a complaint with ebay if you get no satisfaction with Jake.......er.......the seller. Good luck
wilkewhaq said:
Hey All,
I recently bought a brand new AT&T Tilt off ebay that has no camera. I have been trying to get the camera working, but apparently it is pointless to try. The box says it has a 3.0mp camera and everywhere else in the documentation. I contacted the seller and he claims this is some rare business edition that has the camera removed. This really sucks he advertised it saying it had the camera, I need a camera on my phone for my work.
Is this really a legit product does AT&T really make these with the cameras removed?
Click to expand...
Click to collapse
It might be worth a shot to contact this guy.
http://forum.xda-developers.com/showthread.php?p=2267058
He needs his phone to not have a camera for work. You might be able to work out a trade.
wilkewhaq said:
Hey All,
I recently bought a brand new AT&T Tilt off ebay that has no camera. I have been trying to get the camera working, but apparently it is pointless to try. The box says it has a 3.0mp camera and everywhere else in the documentation. I contacted the seller and he claims this is some rare business edition that has the camera removed. This really sucks he advertised it saying it had the camera, I need a camera on my phone for my work.
Is this really a legit product does AT&T really make these with the cameras removed?
Click to expand...
Click to collapse
Does anywhere on the posting of the auction does it say has a camera or not?
The auction says must be returned within 3 days, and i've spent the last 6 trying to figure out why the camera doesn't work. He won't take it back since it has been more than 3 days. Im going to leave neg feedback but that seems pointless since ebay is getting rid of it. I guess ill have to ebay it to someone else ;(
Does the back panel have a camera hole? Shouldn't take too long to figure out why the camera doesn't work from that.
wilkewhaq said:
The auction says must be returned within 3 days, and i've spent the last 6 trying to figure out why the camera doesn't work. He won't take it back since it has been more than 3 days. Im going to leave neg feedback but that seems pointless since ebay is getting rid of it. I guess ill have to ebay it to someone else ;(
Click to expand...
Click to collapse
It doesn't matter if it says 3 days or 6 days to return it back. If the auction was for att tilt with the camera, then you are entailed for what was auctioned.
File a claim with eBay (Paypal) and your money will be refunded to you. You have to ship back the item on your expense.
Can you post the link to the item in question?
KOR!
I would highly recommend adding something to let the bidders know it doesn't have a camera so they don't make the same mistake you did. As you well know, just not mentioning a camera, doesn't mean they won't assume there isn't one.
http://cgi.ebay.com/H-W-UNLOCKED-AT...oryZ3312QQssPageNameZWDVWQQrdZ1QQcmdZViewItem
holmanm said:
I would highly recommend adding something to let the bidders know it doesn't have a camera so they don't make the same mistake you did. As you well know, just not mentioning a camera, doesn't mean they won't assume there isn't one.
http://cgi.ebay.com/H-W-UNLOCKED-AT...oryZ3312QQssPageNameZWDVWQQrdZ1QQcmdZViewItem
Click to expand...
Click to collapse
Fully agree!
Not only that the listing in the above link reads:
Brand: HTC
Model: 8925
Type: Smartphone (PDA Phone)
Camera: --
Condition: --
Click to expand...
Click to collapse
Since the PDA Phone is listed as Model: 8925, therefore according to the specs of the model, the PDA Phone should have a camera. Thus, the buyer can claim refund based on truth in adverting. Of course, the model: 8900, has the camera removed.
KOR!
wilkewhaq said:
Hey All,
I recently bought a brand new AT&T Tilt off ebay that has no camera. I have been trying to get the camera working, but apparently it is pointless to try. The box says it has a 3.0mp camera and everywhere else in the documentation. I contacted the seller and he claims this is some rare business edition that has the camera removed. This really sucks he advertised it saying it had the camera, I need a camera on my phone for my work.
Is this really a legit product does AT&T really make these with the cameras removed?
Click to expand...
Click to collapse
http://cgi.ebay.com/NEW-UNLOCKED-AT...oryZ3312QQssPageNameZWDVWQQrdZ1QQcmdZViewItem
All over that page it says No Camera. I can understand how someone might not catch it if because you just assume all new cell phones have a camera, but to come on here and say "he advertised it saying it had the camera" is just wrong.
Check with the guy from my post #5. And I still say you should bite the bullet and say in big bold NO CAMERA if you sell it on Ebay. Do the right thing.
Good Luck,
Feedback regarding Sellers still exists
wilkewhaq said:
The auction says must be returned within 3 days, and i've spent the last 6 trying to figure out why the camera doesn't work. He won't take it back since it has been more than 3 days. Im going to leave neg feedback but that seems pointless since ebay is getting rid of it. I guess ill have to ebay it to someone else ;(
Click to expand...
Click to collapse
ebay is not eliminating feedback regarding sellers, only regarding buyers, AFAIK.
holmanm said:
http://cgi.ebay.com/NEW-UNLOCKED-AT...oryZ3312QQssPageNameZWDVWQQrdZ1QQcmdZViewItem
All over that page it says No Camera. I can understand how someone might not catch it if because you just assume all new cell phones have a camera, but to come on here and say "he advertised it saying it had the camera" is just wrong.
Check with the guy from my post #5. And I still say you should bite the bullet and say in big bold NO CAMERA if you sell it on Ebay. Do the right thing.
Good Luck,
Click to expand...
Click to collapse
I agree 100%. The auction says "This version comes without the camera." What more can the seller do? He says it in at least 3 places.
Seems negative feedback to this seller would be terribly unwarranted.
If that is the actual link to the ebay listing, you should not leave him negative feedback. It clearly states no camera. I sell quite a bit on ebay and try to list things clearly. People do make mistakes, I understand, but don't leave negative feedback for your mistake.
Jefff
Note: Seller's Brother. I am an eBay seller on eBay but I will keep who I am private if the buyer chooses to retaliate against myself as well.
I rarely go on here but my brother forwarded a message to me from a potential buyer on eBay regarding this (thank you). He has a lot of finals right now so he may leave a reply.
The listing is quite clear of there being no camera. When purchasing an item, it be good if you paid attention to the FEATURES listed.
I don't see how my brother ever fooled you into purchasing a CAMERA VERSION Tilt. If you are to spend this kind of money on a phone, it be good researching what 8900 meant when you saw everyone having the 8925 model listed in the keywords.
Yeah dude you have to read carefully. Sell it.
Aint no sympathy from me, it does clearly state that the model is without camera
Mixed messages
Yes... it does say no camera on there a couple times... but the model number also is listed as AT&T 8925... not AT&T 8900... so overall mixed messages. I could see this either way. The buyer should have requested more info though prior to buying.
Ebay said:
This one is Europe/Asia model, it may not work with 850mhz in US, please note that if you buy it and it doesn't work we will not be responsible. It will work with any other GSM in US only for AT&T 850mhz it may not work. It is your responsibility to make sure your carrier will accept this gsm frequency . we don't issue refunds for no connects .
Click to expand...
Click to collapse
http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&item=320259682574
I hope he doesn't post on here in a while that he was sold a phone advertised to work in North America and it doesn't.

Will changing the housing help?

I have an at&t tilt, and I am trying to sell it in hong kong. There are some people that buy phones off you, but they try to buy it at a ridiculously low price and they resell it for more than double of what you got for the phone. I gave them my phone for appraisal and they have me a price of about $1100hkd, which is around $140 usd. That isn't bad, but I paid much more originally for this phone not too long ago. They all recognized the phone as "bgrade" because of the third party (at&t) logo on the front of the phone.
Now, I was thinking of buying a htc kaiser housing to replace it, which will hopefully get me some extra cash for it. Problem is, there is a hole in the kaiser cover, for the front facing camera. It might look suspicious if they see a black hole and no camera inside. However, these are street appraisals and they didn't seem to know too much about the phone. should I risk it, or would the hole be too obvious? please tell me what you think.
No it won't
ripslymemc said:
It might look suspicious if they see a black hole and no camera inside.
Click to expand...
Click to collapse
You got that right To anticipate your next question, no it's also not worth trying to add a camera module. Best bet if you're really keen to sell it, is to find another buyer who'll offer you a reasonable price. Of course as it's a Tilt (and has the Tilt Keyboard as well don't forget), this'll be more likely in a location where it can be used 'as-is' (ie in the USA assuming it's not blacklisted for any reason and works OK on the network). It'll always be worth less than the genuine TyTN II but then you would (should) have paid less for it in the first place.
you know what....I'll sell it for whatever i can then

[Q] Opinions: Broken Seal On "New" Galaxy Note Box

Hi guys, I just received a brand new Galaxy Note this morning from a 3rd party seller on Amazon. I have a quick question though. I'm kinda picky about getting factory sealed devices, and this was supposedly a new Note. But when I opened the UPS package and took out the box, there were seals on the top and bottom. Everything looked OK, but upon further inspection the top seal had actually been broken (and the box opened, I assume), and then a second seal was placed over the broken first one to give the appearance of a factory sealed device.
I called the seller, and he claimed that the distributor whom he got the Note from opened the box for whatever reason (I'm still unclear as to why) and then resealed it with a second sticker placed over the first. Personally, I've never heard of this being done to a factory sealed device, but then again, what do I know?
The Note does appear new, but the guy's story just seemed kinda weird to me. Does his explanation hold water with you guys?
Thanks in advance, and take care.
I would be suspicious...but that's my nature. Be sure the IMEI under the battery matches that on the box. If there's a talk time indicator that can't be reset, be sure the phone hasn't been used. It could be a previous customer return, etc. Who is the 3rd party seller? You may want to mention it to Amazon. "Legit" reason or not for opening it, new in box means new in box, not opened between Samsung and your house.
Call up the distributor and ask him........
Or get it replaced if you can........A sealed device should come sealed and there is no reason whatsoever for the distributor/seller to open the device.
Btw, I can relate to being picky about sealed devices......When I had went to the mobile shop to go get a Droid Razr , the guy told me the shop only had the display model available for sale - rest were all sold out.I got the Note-which came sealed , thankfully !
Beethoven9th said:
Hi guys, I just received a brand new Galaxy Note this morning from a 3rd party seller on Amazon. I have a quick question though. I'm kinda picky about getting factory sealed devices, and this was supposedly a new Note. But when I opened the UPS package and took out the box, there were seals on the top and bottom. Everything looked OK, but upon further inspection the top seal had actually been broken (and the box opened, I assume), and then a second seal was placed over the broken first one to give the appearance of a factory sealed device.
I called the seller, and he claimed that the distributor whom he got the Note from opened the box for whatever reason (I'm still unclear as to why) and then resealed it with a second sticker placed over the first. Personally, I've never heard of this being done to a factory sealed device, but then again, what do I know?
The Note does appear new, but the guy's story just seemed kinda weird to me. Does his explanation hold water with you guys?
Thanks in advance, and take care.
Click to expand...
Click to collapse
nothing picky man. u spent money to buy a product and u deserve a right as a customer to be the first one to have ur hands on it, not someone who would replace the seal. check the talk time as the advice given above, and if you don't feel good abt it, get it replaced.
+1 on getting it replaced. You bought a new unopened device. The seal means just that. Return at expense of the company for not complying. its assumed you'd get a new device for the price.
Sent from my GT-I9100 using xda premium
What kind of charger did it come with? Is it U.S.? (Your profile doesn't show your location...) If so, they may have opened it to put the charger in, as no Notes come with U.S. chargers since it hasn't been released here.
OP I ordered from amazon from oem shop and my phone box had the samsung seal already opened, however there was another orange seal on top of it. So it looks like they were opened at some point and then the reseller put another seal sticker on top of the original one.
I have no issues with my note so I'm not worried about it.
Same with mine. Done to check out product to ensure all pieces are there and work etc. No big deal imo but to each his own
Sent from my GT-N7000 using xda premium
inurb said:
OP I ordered from amazon from oem shop and my phone box had the samsung seal already opened, however there was another orange seal on top of it. So it looks like they were opened at some point and then the reseller put another seal sticker on top of the original one.
I have no issues with my note so I'm not worried about it.
Click to expand...
Click to collapse
same here the orange seal still shows a samung seal and when the orange top layer on the seal is disturbed or removed a watermark showing VOID appears i believe they do this as to place the converter for the euro charger to american in the box but mines workin fine cept for heating up a bit
Got mine from "Global Mobiles" (Prime shipping overnight) and my seals were both in-tact.
A lot of distributors does this.
Either to add stuff to the package, to upgrade software or add configuration / special firmware.
If you check your warranty and that shows the correct start date, I'd just ignore the sticker.
-KJ
Sent from my GT-N7000 using Tapatalk
I'd send it back. New should be sealed.
Mine was sealed but had a USA adapter for the German plug in the amazon box (not in the sealed Note box).
Thanks to everyone!
Thanks to everyone who responded. I ended up sending my Note back at the seller's expense, and now I'm waiting for my refund once it's delivered. I had felt uncomfortable with the transaction because the seller kept giving me unusual answers to simple questions.
Anyway, it all worked out for the best (assuming my refund goes through) because I ended up getting a Note on eBay for $629!
Thanks again, guys, and Happy Holidays.
Upon reading this thread I rechecked my box, bought from OEM Shop, it indeed has a second seal, I guess to put in the wall plug converter. I'm not worried, since myphone works fine. It's probably smarter if they included the converter from the outside.
I even feel less secured buying from eBay since most of them are opened box unless explicitly stated as sealed.
Weird my box only had one seal period. the other side of the box didn't have a broken seal or a seal at all. Mine came from l2d2 and had the usa adapter in the box.
Sent from my GT-N7000 using xda premium
I think that the first place to check if the device is really new or not is the battery connectors.
The battery side of those is often mate color and gets a bit shinier after insertion and rubbing with the main unit pins.
I guess this would be a good tell-tale of weither it s been turned on before or not.
I buy all my phones on the grey market here in China/Hong Kong, and this is the first place I check.
Also not sure about the note (will get one soon ), but the bottom of the SGS2, for example is shinny plastic that gets little scratches VERY easily, also could be a place to check
Hope this will help a little!
I bought my GNote from an Australian online seller after seeing a post on XDA about it being the worlds best price at $630 with post. Shopping Square. From Sydney it should take 2 days post (Aus Post is worlds fastest 80% of the time).
The site said it might take anything up to 10 days. It took 12 and came from Hong Kong with a German manual, european power supply and Australian converter plug.
The screen when loading the Market shows light and dark patches of gray. The box had both seals broken. I suspect its a used warranty return. If i had known then i would have kept my money to buy a definately new one for more or definately second hand for less. Aside from the suspicious uneven gray i cant see screen problems at any other times.
The site doesnt explicitely say the product is new. But phone shops selling new phones dont say that either. I will just have to love it how it is. Fast and getting faster when i fix software problems ;-)
Sent from my GT-N7000 using xda premium
eksasol said:
Upon reading this thread I rechecked my box, bought from OEM Shop, it indeed has a second seal, I guess to put in the wall plug converter. I'm not worried, since myphone works fine. It's probably smarter if they included the converter from the outside.
I even feel less secured buying from eBay since most of them are opened box unless explicitly stated as sealed.
Click to expand...
Click to collapse
OEM Shop seems like a good seller. I saw their listing and specifically asked them if the Note was factory sealed. They answered with an honest 'No' and stated that the seals are broken although the phones are still brand new, never been used. I appreciated the honest reply.
But the seller I ended up going through told me that their Note was indeed factory sealed, yet when I received it, the box had been opened (re: my original post). Chances are, the phone was probably OK, but I just don't like being told something that's less-than-true, especially when I'm throwing down this much money.
Anyway, I have since received my Note from the eBay seller, and I was happy to find that this Note was in fact factory sealed.

Rear camera replacement with s6 sensor

Hi guys, so I somehow shattered the lens on the back of my phone and ordered a replacement online. However, I thought about just replacing the camera sensor as well because it has the focus issue where I have to masterbate my phone by shaking it before every picture. I would love to just replace the lens and send it in to samsung for repair since I'm still under the 1 year warranty, however, I'm not sure if they'd check my knox counter, which will show the phone has been adulterated.
I can't seem to find Samsung parts online for the note 4, I don't want some generic camera sensor. However, the GS6 uses the same imx240 sensor and original parts can be found online.
Do you think there will be an issue with the gs6 sensor in my note 4? Replacing parts on electronics isn't an issue for me, I am just more interested in compatibility.
Thanks for your time and any assistance!
As far was warrant hours,I have a galaxy tab s that was under warranty. I rooted it, but was completely stock. The thing just turned off one day. They replaced the motherboard and said the charging port was bad and replaced it as well. Then they said I had rooted it, do they wouldn't cover it. Even though it was hardware failure, they denied it because of root. I spoke with everyone I could at Samsung, but to no avail. And yes I was beyond nice to them. If it was a software issue, I would have paid the stupid fine and moved on. But a hardware failure in the first 6 months they should cover. So just a heads up on trying for a warranty if you've rooted it.
Sent from my SM-N910T using Tapatalk
Search the note 4 forum. I'm sure someone tried this already and it didn't work.

Front glass screen replacement on international variant, best option?

Hi, ran a search first but no luck. I own an international (asian I think) Note 9, which I accidentally dropped yesterday from my hand to the floor and landed on the screen and I found out Note 9 screens suck because it fell from waist level and it shattered even with a tempered glass screen protector, thought it was the protector at first but turns out the screen took all the damage. Thing is I'm in the US, I purchased this because I needed a dual sim version. I've reached out to Samsung and apparently they won't touch the phone (much like the other thread I found about a guy in the same situation but in the UK), there's no ubreakifixit store nearby and I don't get the prompt to send it in, I was thinking of giving it a shot myself but watched the video tutorial and seems to hard and I fear I might damage it beyond repair. Any other advice other than get a new phone? not many local repair shops about, there's a few iphone ones.
Your best bet would be to take your device to a 3rd party repairs shop and get them to fix it. As the UK Samsung Service Center won't touch imported devices, even if they are official Samsung Devices. Don't try any large chain repair shops as they use official Samsung Repairs Devices and won't touch import devices either for fear of loosing their official Samsung Repairs Certification.
daLareid said:
Hi, ran a search first but no luck. I own an international (asian I think) Note 9, which I accidentally dropped yesterday from my hand to the floor and landed on the screen and I found out Note 9 screens suck because it fell from waist level and it shattered even with a tempered glass screen protector, thought it was the protector at first but turns out the screen took all the damage. Thing is I'm in the US, I purchased this because I needed a dual sim version. I've reached out to Samsung and apparently they won't touch the phone (much like the other thread I found about a guy in the same situation but in the UK), there's no ubreakifixit store nearby and I don't get the prompt to send it in, I was thinking of giving it a shot myself but watched the video tutorial and seems to hard and I fear I might damage it beyond repair. Any other advice other than get a new phone? not many local repair shops about, there's a few iphone ones.
Click to expand...
Click to collapse
iceepyon said:
Your best bet would be to take your device to a 3rd party repairs shop and get them to fix it. As the UK Samsung Service Center won't touch imported devices, even if they are official Samsung Devices. Don't try any large chain repair shops as they use official Samsung Repairs Devices and won't touch import devices either for fear of loosing their official Samsung Repairs Certification.
Click to expand...
Click to collapse
US Samsung ubreakit locations will fix international phone screens. So if you can find a location near you, you can call to verify. (For some reason, if you call Samsung and ask if they will fix the phone they will say no, but the local authorized Samsung repair centers in the us got a memo earlier this year authorizing them to work on international devices).
Thanks for the advice, found a nearby repair shop. Not sure if it's still worth paying a 1/4 of the original price for repair, seems like replacing it might be best.

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