no bs - i took a photo, opened an mms to send it, then the phone bricked itself...... - T-Mobile Galaxy Note 4 Q&A, Help & Troubleshooting

okay so just like you read, i took a photo, opened an mms to send it, then the phone bricked itself. i got a black screen as if the phone was to freeze but then after several attempts to reboot (holding down the power button for long time, pulling battery, etc, etc) i got stuck in a boot loop and this is where i am now.
cannot get into recovery, only download mode.
the phone IS NOT ROOTED. which is what confuses the hell out of me.
i use nova launcher and a bunch of basic apps. nothing has been done to this os other than the launcher and the kernel is all stock too.
can really use some help because i need to retrieve some files off the phone storage.
thanks so much

nycdave said:
okay so just like you read, i took a photo, opened an mms to send it, then the phone bricked itself. i got a black screen as if the phone was to freeze but then after several attempts to reboot (holding down the power button for long time, pulling battery, etc, etc) i got stuck in a boot loop and this is where i am now.
cannot get into recovery, only download mode.
the phone IS NOT ROOTED. which is what confuses the hell out of me.
i use nova launcher and a bunch of basic apps. nothing has been done to this os other than the launcher and the kernel is all stock too.
can really use some help because i need to retrieve some files off the phone storage.
thanks so much
Click to expand...
Click to collapse
odin the base you were on and you should be good, you probably somehow got your partition corrupted so you may want to do a clean flash after that

xnknown said:
odin the base you were on and you should be good, you probably somehow got your partition corrupted so you may want to do a clean flash after that
Click to expand...
Click to collapse
tried that and it still will not boot. gets stuck at the splash screen as if to boot into recovery and then it freezes.

nycdave said:
tried that and it still will not boot. gets stuck at the splash screen as if to boot into recovery and then it freezes.
Click to expand...
Click to collapse
go into recovery and do a factory reset/data wipe

xnknown said:
go into recovery and do a factory reset/data wipe
Click to expand...
Click to collapse
go back and reread the OP. come on bruh.

nycdave said:
okay so just like you read, i took a photo, opened an mms to send it, then the phone bricked itself. i got a black screen as if the phone was to freeze but then after several attempts to reboot (holding down the power button for long time, pulling battery, etc, etc) i got stuck in a boot loop and this is where i am now.
cannot get into recovery, only download mode.
the phone IS NOT ROOTED. which is what confuses the hell out of me.
i use nova launcher and a bunch of basic apps. nothing has been done to this os other than the launcher and the kernel is all stock too.
can really use some help because i need to retrieve some files off the phone storage.
thanks so much
Click to expand...
Click to collapse
Sorry that you are having such problems. I honestly doubt that it had anything to do with you sending a picture. This looks more like a hardware failure that might be the reason you cannot enter the recovery.
Maybe this helps with the Data recovery. Connect the phone to your computer maybe you are lucky and it gets recognized as a hard drive and you can manually move the files that you want.
If that doesn't work you might want to download the original firmware from your phone (the one that you are using) and flash it via download mode. should that not work try to flash a previous firmware version.
Should none of that work you can try to download just the recovery and flash that and see if that works.
If that doesn't work you might try to root the phone and install a custom rom.
Once you make it into the recovery you should be able to do a reset - however that will destroy the data on the phone.
Good luck with that and you might have to return the phone to be serviced.

Related

[Help]Milestone keeps repeating android boot!

So right now, my phone keeps on getting stuck at the 'android' word bootscreen. It keeps repeating and seems to go on forever! Someone please help me! I heard its due to rooting! Can anyone confirm this?
What did you do? I tried once to install aps 2 card and the phone stood in android screen about 20 min
Anyway if it doesn't start. Flash new android: nand restore or sbf
.
Sent from my Milestone using Tapatalk
Finally somebody replied back. Its been going on for days, I've removed the battery, placed it back, same thing.
Also, sorry but I have no idea how to flash something. How do I do it? And it doesn't even go past it.
I should spend on time in this sub-forum.
If you have flash a custom ROM then just reflash it or try another ROM.
It's highly, highly unlikely that your phone it breaked so don't worry about.
I have never flashed a custom rom. I don't even know how to flash in the first place.
turn off hp.try to hold up-dpad(towards screen) button and switch on your milestone.
then you see black screen written Bootloader.
battery OK.
OK to program
connect USB
data cable.
if you can go into this screen, then u can start to learn to flash vulnerable recovery.
and ready to install custom room.
google around on how to instal vulnerable recovery for milestone .
under18 said:
turn off hp.try to hold up-dpad(towards screen) button and switch on your milestone.
then you see black screen written Bootloader.
battery OK.
OK to program
connect USB
data cable.
if you can go into this screen, then u can start to learn to flash vulnerable recovery.
and ready to install custom room.
google around on how to instal vulnerable recovery for milestone .
Click to expand...
Click to collapse
Yep, I can go into it. But I checked, and can't find how to install a vulnerable recovery. Any help?
My site is down atm, but this may help;
http://forum.xda-developers.com/showthread.php?t=932196
shut down phone ->hold down hard keyboard x key and power button->when M logo appears release power button but keep pressing x key until recovery mode shows up
there is an option for clearing data/factory reset
you'll loose everything but it propably fix the problem
Including my contacts?
ray243 said:
Including my contacts?
Click to expand...
Click to collapse
your contacts if you have chosen it will be at your Gmail account and they will be restored.

Can someone help me? I am so lost

I've been having trouble with my Vibrant and with T-Mobile in limbo I picked up a N1 off ebay to hold me over. This thing is driving me insane!
The phone came with CM7 installed on it, but the person that shipped it to me didn't erase any of there stuff so I figured I would flash a fresh image on the phone to take care of things. I've flashed my Vibrant a dozen or so times and never had an issue. Flashed the N1 and it comes up with an X made of 4 different colored lines and a little lock at the bottom. I know some roms take a while to load so I let it sit for an hour. Nothing.
Since I've been trying everything I can find out how to recover the phone including all of the guides on the wiki. I'm at my wits end at this point. I can't get into clockwork at all on the phone. It gets stuck in the bootloader and if I select recovery it just takes me back.
I've got droid explorer running, and the phone shows up, but it doesn't show anything on the phone, no folders or files and won't let me load anything on to it. (it says it is, but then stays blank) I have no clue what to do at this point short of taking a sledge hammer to it. (obviously I'm posting this as I consider that to be plan B)
I don't need anything special, I just want a working phone. Is that really so much to ask for?
If ur Phone is running( means u can boot) try flashing cwr from rom manager and flash the rom again or try to hard reset the phone and then see ?
Firstly, I would start of by being more specific about what you have tried.
If you really have tried "everything", then there's nothing anyone can do for you.
I suspect you haven't tried "everything"...?
danger-rat said:
Firstly, I would start of by being more specific about what you have tried.
If you really have tried "everything", then there's nothing anyone can do for you.
I suspect you haven't tried "everything"...?
Click to expand...
Click to collapse
I'm sure I haven't, just what I found in the wiki
I tried the PASSIMG.ZIP and it failed
I tried Amon_Ra's Recovery and the only way I can get it to do anything is to tell it to flash in droid explorer and it just reboots and gets stuck. Now nothing is showing up file wise in droid explorer and I can't transfer the image onto the root.
When I could get into clockwork I tried flashing different roms but it would just go to a screen with the clockwork logo and get stuck.
amolji said:
If ur Phone is running( means u can boot) try flashing cwr from rom manager and flash the rom again or try to hard reset the phone and then see ?
Click to expand...
Click to collapse
I can turn it on to the screen with the multicolored X or the bootloader, that's it. How do I do a hard reset?
n25philly said:
I can turn it on to the screen with the multicolored X or the bootloader, that's it. How do I do a hard reset?
Click to expand...
Click to collapse
in the bootloader I think (dont take my rookie rooting words too serious) theres a hard reset menu under recovery. it will take you to another x and press volume up and power for the menu to pop up.
try fastboot a recovery image (either Amon Ra or CWM) and see if you can get back to recovery after that.
Well I'm assuming you already have a custom recovery since it came with CM and you've, as you said, flashed it (what exactly do you mean by that by the way? flashed another rom?). So all I can recommend is that you wipe a few times and try flashing a few different roms and hopefully one will boot. Not the best advice in the world but its always worked for me before and my N1 and my DEXT before hand when I've messed them up!
You still did not say what you flashed to your phone.
Anyways follow the restore to stock guide.
I don't know what this Droid manager thing is but don't use it. Install the sdk.....

Phone suddenly acting up need some help

I rooted my droid 4 a few months ago when I first got it so I could tether. I removed a couple of programs using titanium backup (blockbuster app and some other bloat). Phone worked fine until monday when the touchscreen stopped working. I did a reboot (power + volume down) whereupon it just sat at the M "Dual Core" logo. I tried booting into the recovery menu but selecting "recovery" didn't do anything - it would just hang.
Last night I was able to get it working again by going into the recovery menu and selecting asp fastboot, then using RSDLite to push a stock Droid 4 ROM onto the phone. However, it didn't wipe my old system, and didnt install over it either because all my files were there, and the programs I removed were still gone. So the phone worked for a few hours then the touchscreen stopped working again.
I repeated the process with RSDLite and after a few failed attempts where the phone would hang while booting, I finally got it to boot into the OS again. And this is where I am at now.
I am pretty sure that the problem is related to the OS that is on the phone now and that I need to wipe the phone and start fresh with either a custom ROM or the stock D4 ROM. The problem is that I can't get recovery to do a factory reset. As I mentioned above, recovery just hangs and doesn't do anything. I am reasonably literate when it comes to this stuff but I get really confused because there are so many different ways that people seem to do this stuff (safestrap, bootstrap, CM( etc). I would love to try CM9 but my priority right now is just to have a phone that works. Any help would be greatly appreciated.
Thanks.
whoisthisis said:
I rooted my droid 4 a few months ago when I first got it so I could tether. I removed a couple of programs using titanium backup (blockbuster app and some other bloat). Phone worked fine until monday when the touchscreen stopped working. I did a reboot (power + volume down) whereupon it just sat at the M "Dual Core" logo. I tried booting into the recovery menu but selecting "recovery" didn't do anything - it would just hang.
Last night I was able to get it working again by going into the recovery menu and selecting asp fastboot, then using RSDLite to push a stock Droid 4 ROM onto the phone. However, it didn't wipe my old system, and didnt install over it either because all my files were there, and the programs I removed were still gone. So the phone worked for a few hours then the touchscreen stopped working again.
I repeated the process with RSDLite and after a few failed attempts where the phone would hang while booting, I finally got it to boot into the OS again. And this is where I am at now.
I am pretty sure that the problem is related to the OS that is on the phone now and that I need to wipe the phone and start fresh with either a custom ROM or the stock D4 ROM. The problem is that I can't get recovery to do a factory reset. As I mentioned above, recovery just hangs and doesn't do anything. I am reasonably literate when it comes to this stuff but I get really confused because there are so many different ways that people seem to do this stuff (safestrap, bootstrap, CM( etc). I would love to try CM9 but my priority right now is just to have a phone that works. Any help would be greatly appreciated.
Thanks.
Click to expand...
Click to collapse
select recovery by holding the vol buttons and power on boot just like fastboot. press vol - for recovery. when u see dead droid hit both vol up and vol down and theres the recovery
Thanks, I was finally able to get into recovery. Wiped data and did a factory reset which again got stuck at the logo screen. Went back into fastboot and ran RSDlite again to flash the stock ROM which gets me to the "Welcome to Droid4" screen where it says "touch the android to start" but the touchscreen is unresponsive. Starting to think there is something physically wrong with the phone....
send it to motorola, I've heard their customer support is pretty good. but if you voided your warranty by rooting/flashing other roms, I've heard bricking the phone and sending it in works to get a new one too
The only way I can send it back is through an insurance claim so I am trying to save myself $75j if this thing will just work. I just did a reboot and now the touchscreen seems to be working so I am going through the setup process....so weird.
Update: I was able to get the phone to load up and configured my google account etc. It appears that the phone is now running on completely stock installation of OS.....
whoisthisis said:
The only way I can send it back is through an insurance claim so I am trying to save myself $75j if this thing will just work. I just did a reboot and now the touchscreen seems to be working so I am going through the setup process....so weird.
Update: I was able to get the phone to load up and configured my google account etc. It appears that the phone is now running on completely stock installation of OS.....
Click to expand...
Click to collapse
So it has been a couple days now and the phone works totally fine. It looks like the problem was that by removing whatever bloatware that I did, the phone's OS got borked when VZW pushed an update of some kind. Flashing the stock ROM without doing a factory wipe would temporarily solve the problem but eventually the update would get pushed again and the whole thing would lock up again. The factory wipe + reinstall seems to have been the solution to the problem.

Captivate gets stuck with black screen after booting. No response to anything

Phone: Samsung Captivate I-896, with AT&T stock Android 2.2 flashed to it. Rooted and unlocked.
Action: Deleted some *.odex files from Root/Data/App, following a guide to get around the "out of space" message while trying to install software. Cleared Delviks cache directory.
Problem: First restart after above actions(which didn't resolve the out of space message issue), phone shows start-up animations, gets stuck with black screen. Left like this overnight, nothing happens. Vibrates every 50 seconds or so. Respons to hardware Vol+ press with the home/back/menu backlight. Otherwise, no response to anything, black screen(backlight on). Does not receive phone calls. I do not know for sure if the action listed above is the one that caused this situation, but I assume so since it was the last action taken before the issue appeared.
Solutions attempted: Tried every possible permutation/combination of buttons/usb cable/etc/ restarts etc. listed here: http://forum.xda-developers.com/showthread.php?t=858765&page=1, except Jig. The phone would not go into recovery or DL mode.
Question.
Am I correct in assuming that forcing the phone into recovery mode and reflashing a new system(or reflashing the old one) is the only way to get the phone to work again?
There is no way to "soft-reset" the phone, with all settings reverted back to stock, if it does not boot up completely?
Titerepayaso said:
Phone: Samsung Captivate I-896, with AT&T stock Android 2.2 flashed to it. Rooted and unlocked.
Action: Deleted some *.odex files from Root/Data/App, following a guide to get around the "out of space" message while trying to install software. Cleared Delviks cache directory.
Problem: First restart after above actions(which didn't resolve the out of space message issue), phone shows start-up animations, gets stuck with black screen. Left like this overnight, nothing happens. Vibrates every 50 seconds or so. Respons to hardware Vol+ press with the home/back/menu backlight. Otherwise, no response to anything, black screen(backlight on). Does not receive phone calls. I do not know for sure if the action listed above is the one that caused this situation, but I assume so since it was the last action taken before the issue appeared.
Solutions attempted: Tried every possible permutation/combination of buttons/usb cable/etc/ restarts etc. listed here: http://forum.xda-developers.com/showthread.php?t=858765&page=1, except Jig. The phone would not go into recovery or DL mode.
Question.
Am I correct in assuming that forcing the phone into recovery mode and reflashing a new system(or reflashing the old one) is the only way to get the phone to work again?
There is no way to "soft-reset" the phone, with all settings reverted back to stock, if it does not boot up completely?
Click to expand...
Click to collapse
Sounds pretty accurate. You'll have to get a jig to get in download mode, flash stock Odin KK4 to fix w/e happened during your testing.
Thanks Bwolf. I just tried ADB console on a different computer and it connects to the device just fine in spite of black screen. I guess I had one thing right, USB DEBUGGING enabled before this whole deal.
Question: is there any way I can restore the phone using the console without wiping everything?
Titerepayaso said:
Thanks Bwolf. I just tried ADB console on a different computer and it connects to the device just fine in spite of black screen. I guess I had one thing right, USB DEBUGGING enabled before this whole deal.
Question: is there any way I can restore the phone using the console without wiping everything?
Click to expand...
Click to collapse
Make a backup with ADB.
Once that's done, push download mode with it and get Odin KK4 (without bootloaders). You'll have to start from there to fix w/e went wrong.
You don't have to wipe your sd doing so but you will lose your apps and such. If you backed up your phone with your Play Store account, it will re-download your apps as you're done booting up.
To get back up where you were, grab Corn Kernel, flash it with Odin 1.87 and then follow the full instructions of the ROM you wanna use.

[Q] LG L90 D315 bricked without recovery access etc

So this is my first xda thread. I spent hours searching without finding a solution for my particular case.
I am using a LG L90 D415 (T-Mobile version) and I got bored of it and so I started playing with the system (not the first phone I'm doing that with, so I know a bit about that sutff). So I tried to install the new Android L home launcher from here http://forum.xda-developers.com/showthread.php?t=2796019
I did everything like explained, installed it and changed the build.prop like described. But after I rebooted my phone, expecting a new home launcher, the phone boots, I am at the lockscreen, but after like 4 seconds I receive multiple errors (like gapps stopped working) and than everything freezes and it reboots.
Unfortunaly I didn't install a recovery or unlocked fastboot. So I can access download mode, but that's it. My computer doesn't see my phone (because usb debugging deactivated?) and so I don't know what to do. I think that's a pretty tough case but I hope some smart person can help me
Thank you
mcfiish said:
So this is my first xda thread. I spent hours searching without finding a solution for my particular case.
I am using a LG L90 D415 (T-Mobile version) and I got bored of it and so I started playing with the system (not the first phone I'm doing that with, so I know a bit about that sutff). So I tried to install the new Android L home launcher from here http://forum.xda-developers.com/showthread.php?t=2796019
I did everything like explained, installed it and changed the build.prop like described. But after I rebooted my phone, expecting a new home launcher, the phone boots, I am at the lockscreen, but after like 4 seconds I receive multiple errors (like gapps stopped working) and than everything freezes and it reboots.
Unfortunaly I didn't install a recovery or unlocked fastboot. So I can access download mode, but that's it. My computer doesn't see my phone (because usb debugging deactivated?) and so I don't know what to do. I think that's a pretty tough case but I hope some smart person can help me
Thank you
Click to expand...
Click to collapse
No custom recovery and no fastboot? Factory reset is your only option. See this post. Scroll down to Q14. Even though it's titled something else, the same button presses apply for your device in it's current state, ie; no recovery, no fastboot
shinobisoft said:
No custom recovery and no fastboot? Factory reset is your only option. See this post. Scroll down to Q14. Even though it's titled something else, the same button presses apply for your device in it's current state, ie; no recovery, no fastboot
Click to expand...
Click to collapse
First thanks for the fast answer. So I figuered that I only need to delete the build.prop file and replace it with my backup file. Isn't there any way to rescue my files and/or access the /system folder? I'm an exchange student now and I don't wanna lose my picture memories
And btw I know that I build the perfect worst case scenario right now
Oh and in the L90 faq it says that when you flashed a recovery and you navigate to factory reset it won't reset but boot into recovery. Does something like this work even without recovery, so I could try doing stuff with adb?
mcfiish said:
First thanks for the fast answer. So I figuered that I only need to delete the build.prop file and replace it with my backup file. Isn't there any way to rescue my files and/or access the /system folder? I'm an exchange student now and I don't wanna lose my picture memories
And btw I know that I build the perfect worst case scenario right now
Click to expand...
Click to collapse
If adb isn't detecting the phone, no. There isn't any other way.
mcfiish said:
Oh and in the L90 faq it says that when you flashed a recovery and you navigate to factory reset it won't reset but boot into recovery. Does something like this work even without recovery, so I could try doing stuff with adb?
Click to expand...
Click to collapse
Unfortunately, no.
Factory reset will not erase your sdcard. It will however erase internal data. It will return the phone to the state it was in the first time it was powered on.

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