Facebook Messenger push notifications delayed - G 2014 Q&A, Help & Troubleshooting

Hi guys,
So i use to have stock rom on my Moto G2 and Facebook Messenger worked for a few months and then one day the notifications started playing up. They always showed up 2 minutes later or they didn't show up at all until I pressed the power button. It was as if the notifications were stuck until i pushed the power button and they would all flow in at once. So I decided to root my phone and get a custom rom to try and fix this problem. I have been to no avail for the past 2 months and it is really pissing me off. I have switched between countless roms and none of them seem to tackle this bug! Any help would be so so appreciated!!!!!!!!!!! Thankyou in advance

Please anyone????

anyone??? I use messenger on a daily basis and i would seriously appreciate any help! Even if you can tell me what controls facebook messengers notifications and i can troubleshoot myself from there on a fix.

Bump

I don't use fb message on a daily basis but I do have this issue, one thing that might help is to clear your recent apps to free some ram up but that's about all I can suggest for this issue besides get a newer phone with more then 1gb of ram... As far as I can guess its the low ram that causes this issue but o could be wrong.
Hopefully this is of some help (even though It was much and I apologize that I don't have any further input right now)
Sent from my Moto G 2014 using XDA Free mobile app

There's an issue with delayed notifications that a few people have been having, myself included, but happens for all 'data' apps except when charging and when playing music (SMS and calls are not affected), this was the thread about it: http://forum.xda-developers.com/moto-g-2014/help/delayed-receiving-notifications-t2886343 if this is the issue you are having there is sadly no fix at this time.

ArmStrongDickPunch said:
I don't use fb message on a daily basis but I do have this issue, one thing that might help is to clear your recent apps to free some ram up but that's about all I can suggest for this issue besides get a newer phone with more then 1gb of ram... As far as I can guess its the low ram that causes this issue but o could be wrong.
Hopefully this is of some help (even though It was much and I apologize that I don't have any further input right now)
Sent from my Moto G 2014 using XDA Free mobile app
Click to expand...
Click to collapse
Hey, thankyou for your input I have tried so many things, I've installed custom roms that don't use much ram at all so I'm not sure if it's a ram problem... i believe it's something Motorola have implemented to actually save ram, because the messages all come through either delayed or when the phone is awoken. So maybe the phone is put into a really deep sleep and is not awkone by it self. But then again, shouldn't custom roms fix that? So I'm really confused and any further help from anyone would be appreciated. Thankyou

jay2the1 said:
There's an issue with delayed notifications that a few people have been having, myself included, but happens for all 'data' apps except when charging and when playing music (SMS and calls are not affected), this was the thread about it: http://forum.xda-developers.com/moto-g-2014/help/delayed-receiving-notifications-t2886343 if this is the issue you are having there is sadly no fix at this time.
Click to expand...
Click to collapse
Oh okay yeah i read through that forum and i posted something to see if anyone has a fix, but i doubt it. And my problem still goes on when the phone is charging as well? Also when the phone is playing music. It's really weird. But thankyou for your input any further help would be much appreciated.

Related

Text Messaging Issues

Hello,
Ever since I have gotten this phone, I have run into problems occasionally with messages failing to send out. They simply get stuck at "sending".
Mtmichaelson informed me that on the VZW community forums this is a main complaint of the phone. I spoke with tech support and of course they said they have never heard of this before and simply wanted me to perform a factory reset (Which I had already done previously, even before I was rooted) . I even went out to get a new sim card.
Today though, I think I may have found out what causes it. It appears it's happening from sending messages consecutively too fast.
For example, say I sent you a message at 11:00:01 AM saying "SCREW", followed by "YOU" at 11:00:04 while the first message is still attempting to send. (It doesn't always happen, but when it does its usually from sending messages consecutively too fast. At least with my own testing)
The first one will send and the second one will fail to send, along with any other messages you attempt to send, until you either put your phone in airplane mode or reboot.
I have corrected the situation by using Handcent and applying a 1.5 second delay of when I press send. Now, my texting problems have been solved. (Hopefully)
I live in Houston and there have been no reports of VZW network issues here, and I've had a Tbolt and a Charge and never had this issue.
Thanks,
Samsuck
I've run into the same thing numerous times. Always seem to happen when im in a low signal area.
Do you ever have the issue where only half of 2 part messages comes through?
yup.. i have problems with low signal texts, and im not a big handcent fan... can never get the stock notifications to stop so i always get two notifications per sms/mms... oh well.
xjli said:
yup.. i have problems with low signal texts, and im not a big handcent fan... can never get the stock notifications to stop so i always get two notifications per sms/mms... oh well.
Click to expand...
Click to collapse
I actually prefer GO SMS but the lack of nice free themes suck.
All you have to do is go to your stock messaging app, hit menu, settings, and scroll down to notifications, and turn it off
Sigh..
Nevermind.
Sent from my VS910 4G using XDA App
This is the biggest, most frustrating thing I've ever experienced. I'm glad I'm not the only person, but this is my only gripe with this phone.
When all my messages get stuck in "sending" I have to put it in airplanes mode one time for every message I'm trying to send.
I also have a horrible problem with not receiving all the sections of long text message.
Sent from my VS910 4G using XDA App
Samsuck said:
Sigh..
Nevermind.
Click to expand...
Click to collapse
i guess turning notifications off didnt work? lol
xjli said:
i guess turning notifications off didnt work? lol
Click to expand...
Click to collapse
That's not it, me setting a delay in handcent to prevent the texting issue didn't work.
Unfortunately, I think I may have to get a new phone, this is happening way too often, and as much as I love the phone, and Revolt rom. I am tired of my girlfriend *****ing at me for not replying, when I have it's just that I encounter the "stuck at sending" problem, at least 3 times a day
Samsuck said:
That's not it, me setting a delay in handcent to prevent the texting issue didn't work.
Unfortunately, I think I may have to get a new phone, this is happening way too often, and as much as I love the phone, and Revolt rom. I am tired of my girlfriend *****ing at me for not replying, when I have it's just that I encounter the "stuck at sending" problem, at least 3 times a day
Click to expand...
Click to collapse
Mine has only gotten stuck twice, but both times I cleared it by calling voicemail. Worth a try, easier than a reboot.
Sent from my VS910 4G using xda premium
mine only gets stuck when i have pretty much no service.. like cant make a phone call use data only type of service. otherwise, no issues.
This still happens to me alot
Sent from my VS910 4G using XDA App
one solution i just read is to delete your texts. once they start to become full the phone has a problem sending. try erasing your threads then it should work. i just googled this problem since i ran into it and am testing it now
I will be following this as it happens to me excessively.
Same here. i thought it had something to do with the handoff between wifi and 4G, but after reading this thread, I'm not so sure. For me it always seems to happen when I've been connected to a wifi network and switched to 4G. I'm testing not running wifi at all today to see if it happens again.
Same problem here. I concur that it appears to be an issue with sending text messages "too quickly."
I also called Verizon, got bumped up to "Tier 2 Support" and spent well over an hour on the phone doing every little thing they asked. I am going to try using the Handcent delay feature and see if that helps.
For those of us on Revolt...Does anyone know if/think it may have something to do with v1.5 still using V4 and not having the latest radio update? Or is this a problem for those using the stock rom and V6 as well?
jamRwoo said:
Same problem here. I concur that it appears to be an issue with sending text messages "too quickly."
I also called Verizon, got bumped up to "Tier 2 Support" and spent well over an hour on the phone doing every little thing they asked. I am going to try using the Handcent delay feature and see if that helps.
For those of us on Revolt...Does anyone know if/think it may have something to do with v1.5 still using V4 and not having the latest radio update? Or is this a problem for those using the stock rom and V6 as well?
Click to expand...
Click to collapse
Yup, sending messages to quickly is my theory as well but the handcent delay didn't work for me. I set it to 1.5 seconds which I figured should be enough.
Do any devs have any insight on how or why this may be occuring? It'd be awesome if someone knew of a fix. I'm pretty confident that it's a software issue and not phone related
Samsuck said:
Do any devs have any insight on how or why this may be occuring? It'd be awesome if someone knew of a fix. I'm pretty confident that it's a software issue and not phone related
Click to expand...
Click to collapse
It happens when your text threads are full. If you erase your texts they send. The the revolution had trouble with dealing with the threads
Sent from my VS910 4G using Tapatalk
jackpot08 said:
It happens when your text threads are full. If you erase your texts they send. The the revolution had trouble with dealing with the threads
Sent from my VS910 4G using Tapatalk
Click to expand...
Click to collapse
I really don't think that has anything to do with it. The threads can't get "full" unless you set a limit (which I didn't), and I was still having the issue even after deleting all of my texts (one of the many things Verizon had me do on the phone). I'm no dev, so I could be wrong about this, but I feel like a fix that easy would've been diagnosed by now.
I agree it's a software issue of some sort...it doesn't seem consistent enough to be a hardware issue. There's threads on the LG forums about it. The handcent delay seems to have helped me, or at least I don't find myself wanting to throw my phone across the room as frequently.
On a lighter note, while on the phone with Verizon, the lady had me turn off my WiFi because "When it's turned on your phone sends the text messages through the wifi."
jamRwoo said:
I really don't think that has anything to do with it. The threads can't get "full" unless you set a limit (which I didn't), and I was still having the issue even after deleting all of my texts (one of the many things Verizon had me do on the phone). I'm no dev, so I could be wrong about this, but I feel like a fix that easy would've been diagnosed by now.
I agree it's a software issue of some sort...it doesn't seem consistent enough to be a hardware issue. There's threads on the LG forums about it. The handcent delay seems to have helped me, or at least I don't find myself wanting to throw my phone across the room as frequently.
On a lighter note, while on the phone with Verizon, the lady had me turn off my WiFi because "When it's turned on your phone sends the text messages through the wifi."
Click to expand...
Click to collapse
Verizon T1 tech's don't know anything. Their solutions to everything is usually a "factory reset"
SMS is in no way sent via WI-FI lol

[Q] Is anyone else seeing this issue with Assist Driving?

Hi, I hate to just jump into a new forum with a "cry for help", but I have been trying to get to the bottom of this issue and someone suggested that I post about it here. I am wondering if anyone has seen the following issues or has any insight into what might be the cause and/or a solution?
I apologize in advance for being long winded, but I am hoping the more infor I provide the more likely someone will be able to help me.
Since I got my (original) Moto X in December the driving mode worked most of the time. It wasn't until somewhere between or around the contextual services update and the subsequent Assist update that I noticed the problem, it could have been there before, but i became very aware of it once I noticed that my assist was not "learning" my cars bluetooth as described in the update. Since then I have noticed that assist recognizes when I am driving 1/3-1/2 the time at best. I have gone through motorola tech support and they tried clearing all related data, reinstalling apps and even a factory reset, nothing eliminated the problem for more than a day or so. They replaced my phone despite me insisting it's not a hardware issue. New phone has the same symptoms. Here are the symptoms and what I have tried.
-When it works it takes 1-5 minutes usually, it used to kick in within seconds of being in motion.
-Works >80% of the time if i go somewhere first thing in the AM after it's been charging or after a power cycle.
-Works ~50-75% of the time if I begin to drive again after it works once so long as it's after a fairly short stop.
-Fails to recognize driving 75-90% of the time if I have been in one place for a long period of time (ie after leaving work or running an errand after being home most of the day)
-Toggling "talk to me" under assist driving options while driving sometimes gets it to kick in.
-Opening google maps will kick it in sometimes as well.
-When it's not working I've had my wife watch it in the car and it will show the location services icon in the top as though it is checking, but not kick on.
-I am not using any task killers, I have tasker installed, but I have deactivated it.
I have been trying all kinds of different scenarios to isolate what the problem is so if there is anymore info i can provide to help make it clearer I probably have it so please ask.
Thanks for any help you can provide.
-Kev
You're describing my phone exactly except I can get Drive Assist to turn on every time if I use the app called GPS Status before I start driving. I think it has something to do with the GPS.
Sent from my Nexus 7 using Tapatalk
I have a thread about what is likely related to this on both xda and moto support forums. I will link in the morning, but I just **** this [poor quality] video this evening, it seems to demonstrate the issue.
http://www.youtube.com/watch?v=N5MeEVS1DW0
Sent from my XT1053 using xda app-developers app
Is this a known bug with all moto x phones or just a few. Is it futile to return the phone?
Sent from my XT1053 using Tapatalk
Exchanging seems futile, perhaps 4.4.2 will help but that's just blind hope which is worthless
Here is a link to the other XDA thread. I still need to update and link the Moto Support thread too.
http://forum.xda-developers.com/showthread.php?t=2593098
Sent from my XT1053 using xda app-developers app

[Q] SMS delay problem

Hello guys
i just got a LG L90 a few days ago from T-Mobile
But I suspect there is some SMS delay problems with it
somehow i don't get sms for maybe hours,
and suddenly sms just come popping all up at around the same time
I tried with a few friends. some got it normal but one got my sms 2-3 hours late!
However there are times it work just fine with everyone though
Wondering if any has met the same problem and if there is. Have you figured out a solution for this?
I have contacted T-mobile just now and hopefully the assistants clearing cache method will work for me
No you are not the only one, I too have the same problems (although not as extreme).
As for a fix, luckily with KitKat we can choose a default messaging app and I recommend chompSMS or Textra, they seem to eliminate those pesky delay problems, but although it works for me, I can't guarantee it will work for you.
Lokulan said:
Hello guys
i just got a LG L90 a few days ago from T-Mobile
But I suspect there is some SMS delay problems with it
somehow i don't get sms for maybe hours,
and suddenly sms just come popping all up at around the same time
I tried with a few friends. some got it normal but one got my sms 2-3 hours late!
However there are times it work just fine with everyone though
Wondering if any has met the same problem and if there is. Have you figured out a solution for this?
I have contacted T-mobile just now and hopefully the assistants clearing cache method will work for me
Click to expand...
Click to collapse
Have you tried a 3rd party SMS app?
razoract said:
Have you tried a 3rd party SMS app?
Click to expand...
Click to collapse
Yeah, I've switch to Google hangout, still a delay :crying:
And also my device suddenly wouldn't charge earlier, i had to disconnect and reconnect 4-5 times before it charges
using Google chrome also keep killing background tasks, keyboard wouldn't show up, screen dimmer keeps getting killed
even the whole UI blank out sometimes and I'm forced to restart
I think I should try flashing a custom ROM? would it be something about the custom one? i don't have much apps installed, problems shouldn't be due to a lack of RAM...
Anyone can help?
There are a few Roms available, check out @Quarxs one about cm 11
Sent from my LG-D415 using XDA Free mobile app
Or it has something to do with your provider or the network?
Sent from my LG-D405n using XDA Free mobile app
Thanks I'll definitely look into the thread
Did you ever resolve your texts not going through? We have an L90 bought from tmobile prepaid but activated with ultra mobile. Sometimes go to send a text and it just says sending and doesn't go through. At this same time I tried to send a text to that phone and it wasn't received. Rebooted the phone and the messages started going through. Using stock messaging app. I haven't tried a different app. It's my daughters phone and she doesn't deal well with changing the apps around so I want to avoid it if possible.

[Bugcollection] Which bugs did you encounter in Lollipop?

Hey guys,
I am using my Moto X (XT1052) for almost 2 years now. It is/was the best android phone I've had so far. It was smooth, had no hangs and just did what it was supposed to do. Since I received the Update to 5.1 I keep on having real strange issues and it really bothers me because it really renders the phone useless at times. And since I couldnt find another thread with all bugs collected in one place, I am going to start my own thread.
So which bugs did I find so far?
1.Youtube and other video services don't work all the time
(They work sometimes, but the the video stops, tries to resume and ends up in a loop trying to load the video. Often only a reboot helps.)
2. Battery consumption in general has become way worse (cell-standby)
3. Random "Optimizing apps" after a reboot
4. No Active Display with handsover (I know this isn't a feature anymore, but to me this is a bug as well)
5. Missing energy widget
6. Wifi range has reduced significantly and seems to be buggy at times (can't always tell if it's my router or the phone, but mostly it's the phone)
7. Sometimes the phone uses mobile data instead of wifi, even if connected
8. Vibration mode (important notifications only) doesnt always end properly and the phone doesn't start vibrating again after the set time or alarm
I think that's it for now. But this clearly is enough for me.
So please Moto guys do something! If you need logcats or anything else, let me know and I ll help out as good as I can. I was one of those who patiently waited for an update instead of crying for one, because I wanted a stable one rather than a fast and unstable one. So either fix it, or I ll have to return my Moto X. The phone in its' current state is useless for me. Especially as I can't even downgrade without having to risk a full brick. So please do something and push an update to either allow downgrading, or fix the existing bugs!
Sent from my XT1052 using XDA Free mobile app
N00BY0815 said:
Hey guys,
Sent from my XT1052 using XDA Free mobile app
Click to expand...
Click to collapse
I miss this very badly
"No Active Display with handsover"
Now I have to tap or take my phone to see notifications... :crying:
I switched over to CM and all is going great of course at a small cost of losing Moto voice feature but I can most certainly live without it. I've got very decent battery life of 5-6hours of screen time over a span of 13hours. No over heating issues and usually cell standby sits at 2% usage which is absolutely fine for me.. Even the hand wave gesture works with active display. I'm so happy with how stable it is with CM. Living with a bug free phone for now.
Sent from my Moto X
Random Crashes followed by optimization boot
I have been getting random crashes that lead to the phone shutting off. When I turn it back on, it takes FOREVER to optimize 92 apps. I don't have even 30 apps on the phone!
I did a factory reset and still have this problem. It's happening every couple of days. It's making my experience with this phone very frustrating!
Some more issues I've found:
Soundproblem, sometimes when I switch e.g. from twitch to spotify and then try to increase or decrease the volume, I get a crackling sound every time I push the button. Sometimes it disappears after a certain time of not playing anything, but mostly again only a reboot helps.
The phone unlocks itself more often in my pockets for no obvious reason.
The unlock on the ActiveDisplay unlockscreen often only leads to the normal unlocking screen instead of the homescreen. Same thing when I try to open notifications. Mostly those apps run, but I get to see the normal lockscreen, instead of the app with the notification.
Sent from my XT1052 using XDA Free mobile app
I think I found a fix for the YouTube problem.
Press the power button and keep it pressed till you feel another vibrate ie. After the power menu pops up.
That seems to solve it
Sent from my XT1052 using Tapatalk
adity said:
I think I found a fix for the YouTube problem.
Press the power button and keep it pressed till you feel another vibrate ie. After the power menu pops up.
That seems to solve it
Sent from my XT1052 using Tapatalk
Click to expand...
Click to collapse
Well that's not exactly what I would call a fix it appears to work sometimes though. I also noticed that simply changing the video quality from let's say 720p to 480p often resolves the issues. I mostly get the video bug, when I am trying to watch things in 720p or above. Maybe it is a codec problem? A broken lib?
Sent from my XT1052 using XDA Free mobile app
For YouTube, you could get another app. I stopped the cell standby issue by turning off carrier internet when not needed. Install greenify, servicely, battery saver, and power nap. 1 I too have random optimizing of apps. 2 pocket dials have increased, 3 if I tap on the phone icon from messaging app to make call to that person, I have to exit out of the SMS app before I see the call screen. 4 sometimes when I'm multi tasking I go back to another app but the app reloads and doesn't take me to where I was. 5 Google now voice only responds 30% of the time when i say hello google. Some other problems I have noticed but can't think of right now
---------- Post added at 12:41 PM ---------- Previous post was at 12:38 PM ----------
Good thing I waited for a version that I could go back to kit kat because it didn't update the bootloader to lollipop. This is the thread if anyone is interested. I flashed this rom for xt1053 on my Rogers xt 1058, with only speaker phone not working away from WiFi for some reason, but that's if you flash on another moto x besides xt1053. http://forum.xda-developers.com/showthread.php?t=3155843
1. Battery drain (cell standby) makes the phone unusable.
2. WiFi does not connect or only works rarely now.
- download two times on whatsapp
- dialler doesnt dial a call
Sent from my XT1052
Cell Standby Battery drain is the worst..
Randomly restarting and optimizing apps has been a huge problem as well.
I miss the wave to wake for active notifications...
But what I really hate about 5.1, is that when using wifi my mobile radio keeps active all the time...
This drains the battery while being on wifi...
Funny enough, when I'm on mobile data, everything is ok and mobile radio is active only when needed by the apps...
On wifi on the other hand, oh man... it's active all the time...

Third N910T replacement; something stealing app focus

I'm about to receive my third warranty replacement for the numerous problems I had with my Note4. Most of the problems are fixable (camera, GPS, etc), but one problem is bad and I don't see a simple solution.
Something seems to be intermittently stealing the focus from my app (I believe). So, if I'm watching YouTube, it randomly pauses because it thinks I've switched apps. If I'm recording video, it randomly stops, because it thinks I've switched apps. If I'm playing a video game, it pauses while I'm playing until 'I return'. If I go to the app-switcher, sometimes it closes randomly before I select which running app to switch to.
I actually bought a new SD card (64GB wasn't really doing it for me, anymore, anyways) but the problem persists. The phone does seem better behaved before all my apps repopulate (although there's not much to do on the phone before the apps are back), so I suspect it's an app, but I haven't heard anything about this sort of problem on any website or forum.
Lastly, the problem may have started around the time of the StageFright patch in August, but a lot of apps also updated around that time.
I'm stock 5.0.1 without root (maybe in the future), although I always disable T-Mobile bloatware like DT_Ignite. Any help or suggestions are appreciated. Thanks in advance.
anyadike said:
I'm about to receive my third warranty replacement for the numerous problems I had with my Note4. Most of the problems are fixable (camera, GPS, etc), but one problem is bad and I don't see a simple solution.
Something seems to be intermittently stealing the focus from my app (I believe). So, if I'm watching YouTube, it randomly pauses because it thinks I've switched apps. If I'm recording video, it randomly stops, because it thinks I've switched apps. If I'm playing a video game, it pauses while I'm playing until 'I return'. If I go to the app-switcher, sometimes it closes randomly before I select which running app to switch to.
I actually bought a new SD card (64GB wasn't really doing it for me, anymore, anyways) but the problem persists. The phone does seem better behaved before all my apps repopulate (although there's not much to do on the phone before the apps are back), so I suspect it's an app, but I haven't heard anything about this sort of problem on any website or forum.
Lastly, the problem may have started around the time of the StageFright patch in August, but a lot of apps also updated around that time.
I'm stock 5.0.1 without root (maybe in the future), although I always disable T-Mobile bloatware like DT_Ignite. Any help or suggestions are appreciated. Thanks in advance.
Click to expand...
Click to collapse
Just a shot in the dark: go to Settings, Display, and make sure Smart Stay is unchecked.
Parnelli98 said:
Just a shot in the dark: go to Settings, Display, and make sure Smart Stay is unchecked.
Click to expand...
Click to collapse
Thanks - And sorry for the late reply (I don't remember getting a notification about a reply). I'll try your suggestion if the problem comes back.
It appears to be a problem with the Samsung Techwin app for their video cameras. For others, the app would just randomly pop-up during phone use, making the problem easier to diagnose. For me, it would just steal focus.
I uninstalled the app & things are back to normal.
anyadike said:
Thanks - And sorry for the late reply (I don't remember getting a notification about a reply). I'll try your suggestion if the problem comes back.
It appears to be a problem with the Samsung Techwin app for their video cameras. For others, the app would just randomly pop-up during phone use, making the problem easier to diagnose. For me, it would just steal focus.
I uninstalled the app & things are back to normal.
Click to expand...
Click to collapse
Very cool you found what was giving the problem. I'll remember this fix as well, another tool in the toolbox!

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