Hey XDA,
I recently won a Galaxy Tab S2 through work. Unfortunately every time I charge the device the screen becomes unresponsive to touch. The first time this happened I had charged it for 4 hours, and it was fine, so I took it off at a full charge. I then left, turned on and updating, over night upstairs on my coffee table. When I went to use it in the morning, it was unresponsive.
I took it to work, where I have a USB to Micro USB adapter and was able to factory reset it. It worked fine after that, so same thing, updated it at work, took it home, and it being nearly dead, charged it over night. First thing in the morning, Unresponsive. This happened two more times. Finally I got in touch with the people who I won the tablet from, and got it replaced.
I picked up the new tablet today around 6:30 PM. Downloaded a bunch of apps that I wanted, got it set up how I like, and put it on the charger. In the time it took to charge from 5% to 30%, the new tablet has also become completely unresponsive.
While chatting with Samsung via Live Chat (big waste of time) I plugged the original Tablet in, as it had been sitting dead on my dresser while I waited for the replacement, and for about 20 seconds it worked, before once again becoming un-responsive.
I've used the chargers that came in the box, a Galaxy S6 charger, and LG G4 charger, and an HTC M9 charger and the issue occurs with them all. I've charged them via wall sockets, power bars, and my computer and it still happens.
Having this happen once happens, I understand as I work with Cellphones and tablets for a living, but two in a row I can't help but feel like I'm doing something wrong. Can anyone suggest anything at all before I try once again to get it replaced?
Thanks in advance for your guys time and consideration.
do you have any apps auto installing from your google account?
wolffe said:
do you have any apps auto installing from your google account?
Click to expand...
Click to collapse
No, I turned that all off when I booted up. But I did go and get everything I wanted downloading, plus updating all the default apps. But even after all of that is done, it still doesn't work.
actually, i was going to recommend the opposite: remove any sd cards or sim cards, reset to stock, then either don't log in to *any* account, or if it won't let you, create a *fresh*, totally blank, google account and use that. don't install anything, don't update anything, not even the os.
then try to replicate the problem.
It might be something your installing that's destroying your tablet...
Try to reset to default and just use it like that for awhile... then add one program at a time until you find the culprit. I can assure you this is a great tablet and your issues aren't indicative of the product.
Sent from my SM-T810 using Tapatalk
Try a different usb cable. Just in case it matters.
Related
Hello, I'm new to the forums, although I always keep an eye here to download a ROM or reading any tips, but the time has come that I really need help and can't find in any topic, even the ones that are similar to mine.
I own a note and I love it. I've been using the JellyBam ROM for a while now, never changed kernels etc.
that is... until yesterday, when I flashed the thor 0.28 kernel. Everything was nice but today I had to do some stuff outside home so I took my galaxy S player with me, but when I was driving it ran out of battery, so I put its SD card in my Note (N7000), but it didnt recognized my sd card, so i changed them back and drove without music and didnt touch my phone. this was 10AM, I guess.
when I stopped to get my hair cut I noticed my phone was rebooting. I had just left my house and the battery was already in 46%. this was about 10:30AM, so I took of the battery and replaced it. the phone started normally but when the main screen appeared it turned off. I thought it was only the display, so I pressed the on/off button but it didn't work, so I pressed a little longer and the phone started again. but then it turned off.
so I plugged it into the mobile car charger and it turned on normally. so I looked to the battery stats and it was showing 20% of battery left, but the moment I took the energy cable, the phone turned off.
long story short: until now my phone is only working when connected to its charger, although it's saying 100% charged :/
from 01PM, the time I arrived, 'til now I've wiped everything I could, changed kernels, changed ROMs but it refuses to work.
I notice something, though: while charging I can use it normally, except if I try to use the camera. When I click on the camera app it turns off, as like it was not connected to the charger.
I'm about to install the stock ICS ROM to see if the problem vanishes, but I doubt it. let's see...
hope anyone can help me :/
EDIT: I'm using the stock ICS without any problem for like 10 minutes now. But when I was configuring it for the first time it turned off once. this was 10 minutes ago. oh, and the camera is taking pictures and not turning the phone off... when connected to the charger. when I take pictures USING FLASH without charging at the same time, it turns the phone off. pictures without flash are taken normally. goddamn it D: what this could be?
I would just try another battery.
If the problem doesn't occure due to the system, it can only be a hardwareproblem.
So just ask a friend and put the battery of his/her phone into yours and check if the problem still exists.
reported for using a non gpl kernel.
Change it, if you wsnt to receive help at xda, or go ask in th*rs forums...
You are like high on weed going to cops(xda) to ask them about thc content (the kernel that shall not br named)... and then not expecting a scolding.
I tried severals usb outputs and wall chargers but nothing! also my usb cable is not defect because I meαsure the output with a polymeter and the cable works perfectly!
Any ideas?
thanks in advance!
Be patient. If you haven't used it in a while, leave it connected for a while, then hold down button to turn on
_____
Sent from my Samsung Galaxy Tab 8.9 i7310
Brendo said:
Be patient. If you haven't used it in a while, leave it connected for a while, then hold down button to turn on
_____
Sent from my Samsung Galaxy Tab 8.9 i7310
Click to expand...
Click to collapse
The watch is on! But the charging icon(battery with a bolt) is not appear. I think something is going on with the watch....
Tapatalked with my Nexus5(AKA The Hammerhead)
And of course I tried everything....
Tapatalked with my Nexus5(AKA The Hammerhead)
I don't think the icon always shows when it's charging. Only at a few times depending on the percentage. I could be wrong though haven't really paid attention when I charge mine
Sent from my Nexus 5 using Tapatalk
Nilsonf said:
I don't think the icon always shows when it's charging. Only at a few times depending on the percentage. I could be wrong though haven't really paid attention when I charge mine
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
My Pebble is not charging any more....! It is only 3 months old. I think now I'm going to have doa.
Tapatalked with my Nexus5(AKA The Hammerhead)
Where exactly should I ask for doa? Is there a site or a mail?
Tapatalked with my Nexus5(AKA The Hammerhead)
Pebble not charging issue - fixed
Just in case anyone else hasn't sorted this out yet, if your pebble is still on, do a factory reset and let the battery run until it goes completely off, then plug the cable and wait it will come back in a few minutes just like the first day.
If it went off before you were able to do the reset, unplug it and let it rest for an hour and plug it in it will go on, as soon as it does, do the reset "DO THE RESET" then let it charge for two hours and sync, your apps will be gradually restored from your phone.
In case you were thinking you got a faulty device, think twice! This will eventually happen to all pebbles out there! I have 5 of those gizmos in house (from wife to children and mine too) all suffered from same!
Hope this helps!
I had a problem charging at first using a blackberry wall plug, when I got rid of that thing I haven't had a prob since.
Sent from my HTC One_M8 using Tapatalk
How do I do factory reset??!!
juanqg said:
Just in case anyone else hasn't sorted this out yet, if your pebble is still on, do a factory reset and let the battery run until it goes completely off, then plug the cable and wait it will come back in a few minutes just like the first day.
If it went off before you were able to do the reset, unplug it and let it rest for an hour and plug it in it will go on, as soon as it does, do the reset "DO THE RESET" then let it charge for two hours and sync, your apps will be gradually restored from your phone.
In case you were thinking you got a faulty device, think twice! This will eventually happen to all pebbles out there! I have 5 of those gizmos in house (from wife to children and mine too) all suffered from same!
Hope this helps!
Click to expand...
Click to collapse
Hopefully very much helps! But how do I factory reset? Thank you
I had a cable go bad. New ones are $15.
Sent from my Xperia Z Ultra using XDA Free mobile app
After having the problem of it not charging, tried everything, factory reset, still not charging, different USB ports etc.
After it went flat it still wouldn't charge and was dead. There was voltage on the charging pins so the cable seemed ok.
I gave up on it a month or so ago.
Well I just got it out in a vain attempt to get it working again after reading another post I found and I now have a watch that it charging again!!!
Initially, same problem after an hour plugged in, watch was dead.
Then I squeezed the plug while holding in the middle button on the other side of the watch for about 60 seconds then the battery icon' came up on the display!!!!
A few minutes later, the watch has booted up!!!!! yay!
I am guessing it was a misalignment of the charger pins inside the watch which has somehow been corrected by holding the middle button firmly in, or maybe holding the middle button in for 30 seconds was a full reset which allowed it to charge again. Who knows but its working again.
The same problem here, no solution yet. It is really frustrating. After a year of using the pebble.
I had a problem with the contacts on the watch being dirty prevented charging.
Try your cable with other Pebble watch. If it is charging then there is a problem with your watch or charger pin otherwise problem with your cable.
This worked!
juanqg said:
Just in case anyone else hasn't sorted this out yet, if your pebble is still on, do a factory reset and let the battery run until it goes completely off, then plug the cable and wait it will come back in a few minutes just like the first day.
If it went off before you were able to do the reset, unplug it and let it rest for an hour and plug it in it will go on, as soon as it does, do the reset "DO THE RESET" then let it charge for two hours and sync, your apps will be gradually restored from your phone.
In case you were thinking you got a faulty device, think twice! This will eventually happen to all pebbles out there! I have 5 of those gizmos in house (from wife to children and mine too) all suffered from same!
Hope this helps!
Click to expand...
Click to collapse
Hi all, this suggestion fixed my charging issue. Thanks!
Just like the original Pebble having an internal issue with the display cable getting loose resulting in a corrupted display, I believe the Pebble Time has the same problem with internal connections, but this time it's the charging port. I too have run into this issue and bought new charging cables and continue to have issues getting a charge to start so I do not believe the cables are the issue. If you look at the iFixit teardown of the Pebble Time, you will see the power port connects via pass through charge pins that contact the back of the Pebble Time motherboard inside. I believe the motherboard is not making good contact with the pins. Some have noticed if you squeeze the charging cable to the watch it starts to charge and if you let go it will lose connection again which supports my theory. This temporarily fixes the internal connection issue. The only handsfree method I have found to work for me involves using a strong clothespin (or some kind of clamp). This holds it long enough to maintain full contact inside to get a full charge. I believe Pebble is throwing replacement cables out because it is cheaper to do this than to admit there is a problem in the watch design causing the loss of ability to charge and issue recalls for repairs.
So out of the box, this was fine. But while downloading its update, it suddenly crapped out on me. I assumed it was battery life, so I set it up to charge. I came back a while later, and it was overheating. So I unplugged it.
I can get it to start to turn on for a brief second, but then it stops. So I plugged it back in to have it charge, and the battery charge icon keeps flashing, but I can't get it to boot up all the way. Any idea what's going on?
What was happening when you tried to charge it? Just nothing? The charging icon keeps flashing on mine, and it's getting really hot, but it's not turning on. sigh.
I'm having the same problem. I was using it and then it shut off while downloading the update. It never came back on. Google is sending a replacement. I'm so disappointed.
Mine I received and it was just plain dead.
Been it the charger hours, no sign of life at all.
They are sending me another ... disappointed as well.
wow, looks like I have same problem, just received, gear live was downloading and all over sudden stopped, I am not able to reboot anymore, reacts on nothing, disappointed since will be such a hassle living in the netherlands...
Did you buy it, or is from Google I/O? What was the current version of Android Wear, and update to which version? I am asking because I ordered mine a Gear Live and I am scared about these problems. I hope that is a problem with first devices and that I have not spent 220$ for nothing...
Sent from my Nexus 5
Gear live not charging
I'm having the same issue. I got a replacement watch but unfortunately same issue. I'm trying to give it back and I' switch for a LG R. Not the same design but I know it works
This isn't really a question, so much as just something that happened to me over the weekend. Take it for what it's worth I guess.
When I purchased my Edge, I also picked up a Verizon branded wireless charger, and Fast Car Charger, with some other stuff. The car charger didn't look exactly "new" when I opened it up, and sure enough only worked for about a week. Since I'm a half hour in the wrong directions to a corporate store, I just reverted back to my old normal car charger in the meantime. Everything else worked as expected, though the phone would get a little warmer if I was tethering and on the wireless charger. But nothing I would call unexpected.
Saturday, I managed to go past a corp store, and went in and had the charger exchanged. This one was definitely new, and a coiled one instead of a straight wire. Whatever, I prefer that anyway. Plugged it in, red light, good. Got home, and was on skype and saw my battery getting down to the 30%ish area, so I reached for my trusty Samsung charger and plugged it in. And whereas the Fast Charging would show up in the dropdown, this time it didn't. Just Charging, and 4 hours to full. Um... weird. I cranked the brightness down and turned on powersaving, and it still was dropping very steadily, which never happened before. I tried another cable, same result. "Normal" charging, but not able to keep up if the phone was actually in use. Tried another wall adapter, with combinations of either cable, same. Wireless WOULD keep up, barely, and the phone would get ridiculously hot after a few minutes. Plugged that new car charger in, red light charging, no Fast Charge though.
Tried a soft reboot, tried turning it off and let it charge all the way, nothing. So when I resigned myself to needing to try a factory reset on it, I plugged it into the computer to try to save off pictures. No go, computer won't recognize the phone, in any of the half dozen USB ports, and no matter what cable. The phone doesn't recognize a connection there either for transfer, no notification, just a trickle charge.
Ultimately, called into tech support, 56 minutes of basically rehashing everything I had done to ensure that I didn't miss any steps. I understand the need to go through the checklist but man, at the end of the list, don't try fishing online for other "options". I could tell, too, because they were reading word for word the same sites I had just spent an hour looking through. "Let's see... phone will charge faster with the phone powered off"... Really, Sherlock? Doesn't change the fact that it's not behaving normally. So they ordered up for a replacement device, which I'm awaiting confirmation of. And I have a feeling my lunch break will be calling back to verify, because this was at 8 O'clock last night, and here it is 2:30 in the afternoon and I have yet to get any information on the replacement. (EDIT: Sure enough 3 minutes after hitting post, I get the txt with the tracking number. Go figure.)
I'll also be sending the car charger to a friend of mine who works the corp store I got the phone at, sometime, so he can plug it into THEIR phones and test it. If it is in fact a problem with that charger that fried something in mine, I'm not about to plug it into another one of mine first. I've been very lucky with phones over the years, but it never changes the frustration when it DOES happen.
Same
I had a similar issue with my S6 Edge this past weekend. I tredi charging it with 2 different fast chargers and three other cables. It said charging and I would walk out of the room and within minutes, it was no longer charging.
My wife's edge charged just fine.
I called VZ and we walked through all the typical stuff. Finally, we did a "wipe cache" option on the boot screen (Hold Power and Home button Reset)
It worked.
Rep said there must have been some corrupted file that was screwing me up. I had just downloaded a game about an hour earlier from the app store. I deleted that for good measure. (though in fairness, no idea if that is what caused it-- but seems logical given that is the only change made since last charge)
Hmm odd. Usually charging issues are hardware related and I don't believe I've heard of a software action fixing it. Good for you though.
Very strange, I had the very same issue last night and today. Since I ordered mine online it was a bigger hassle especially considering the gold platinum variant is out of stock everywhere. they're sending me a new one and then I'll return this one does this week.
Wow I thought I was the only one with this issue. I also picked up a Verizon branded fast charger and now I can't even charge my phone with it since it'd just slow charge and whereas with the original charger would tell me normal charging but give me a time estimate of 2 hours from 70 percent.
Yeah, the replacement phone works fine, including with the fast car charger. Now it's been just shy of one month since getting the replacement phone, and I had the original about a month, so guess we'll see if it lasts, but I'm pretty confident it was a rare phone issue instead, and keeping my fingers crossed that this one continues going fine.
CharlzO_2000 said:
This isn't really a question, so much as just something that happened to me over the weekend. Take it for what it's worth I guess.
When I purchased my Edge, I also picked up a Verizon branded wireless charger, and Fast Car Charger, with some other stuff. The car charger didn't look exactly "new" when I opened it up, and sure enough only worked for about a week. Since I'm a half hour in the wrong directions to a corporate store, I just reverted back to my old normal car charger in the meantime. Everything else worked as expected, though the phone would get a little warmer if I was tethering and on the wireless charger. But nothing I would call unexpected.
Saturday, I managed to go past a corp store, and went in and had the charger exchanged. This one was definitely new, and a coiled one instead of a straight wire. Whatever, I prefer that anyway. Plugged it in, red light, good. Got home, and was on skype and saw my battery getting down to the 30%ish area, so I reached for my trusty Samsung charger and plugged it in. And whereas the Fast Charging would show up in the dropdown, this time it didn't. Just Charging, and 4 hours to full. Um... weird. I cranked the brightness down and turned on powersaving, and it still was dropping very steadily, which never happened before. I tried another cable, same result. "Normal" charging, but not able to keep up if the phone was actually in use. Tried another wall adapter, with combinations of either cable, same. Wireless WOULD keep up, barely, and the phone would get ridiculously hot after a few minutes. Plugged that new car charger in, red light charging, no Fast Charge though.
Tried a soft reboot, tried turning it off and let it charge all the way, nothing. So when I resigned myself to needing to try a factory reset on it, I plugged it into the computer to try to save off pictures. No go, computer won't recognize the phone, in any of the half dozen USB ports, and no matter what cable. The phone doesn't recognize a connection there either for transfer, no notification, just a trickle charge.
Ultimately, called into tech support, 56 minutes of basically rehashing everything I had done to ensure that I didn't miss any steps. I understand the need to go through the checklist but man, at the end of the list, don't try fishing online for other "options". I could tell, too, because they were reading word for word the same sites I had just spent an hour looking through. "Let's see... phone will charge faster with the phone powered off"... Really, Sherlock? Doesn't change the fact that it's not behaving normally. So they ordered up for a replacement device, which I'm awaiting confirmation of. And I have a feeling my lunch break will be calling back to verify, because this was at 8 O'clock last night, and here it is 2:30 in the afternoon and I have yet to get any information on the replacement. (EDIT: Sure enough 3 minutes after hitting post, I get the txt with the tracking number. Go figure.)
I'll also be sending the car charger to a friend of mine who works the corp store I got the phone at, sometime, so he can plug it into THEIR phones and test it. If it is in fact a problem with that charger that fried something in mine, I'm not about to plug it into another one of mine first. I've been very lucky with phones over the years, but it never changes the frustration when it DOES happen.
Click to expand...
Click to collapse
I've sent my phone to Samsung and they fixed the problem changing the charging port, the battery and the fast charger.
Original Problem:
POWER - CHARGING ISSUES - PHONE BEEPS W/O BEING CONNECTED
Problem found:
IF/CHARGING PORT - FWT - INTERNAL BATTERY FAILURE - SIDE KEY FAILURE
Solution:
REPLACED COMPONENT
If you have any additional questions, please call us at 1-800-SAMSUNG
Hello I have a note 5 - SM-N920C on stock M 6.0.1
about two months the phone stop fast charging and doesn't get recognised by the pc
the thing I tried :-
* try different USB cables ( 2 came with the phone - 2 new once )
* factory rest ( twice with wpie chashe )
* change the charger
I wanted to test other stock Roms but I can't get it recognised by odin .
and I have 2 note 5 all the cables work fine on the other one .
I seem to have same issue here.
I have the Note 5 from tmo(SM-N920T)
Baseband - N920TUVU2DPD1
Stock - 6.0.1
You have the exact same issues i've had. I also had issues where when i would have the phone plugged in ( to the wall adapter ) and rebooted it, it would think its a media device like a computer where it could share files and stuff... Also take like 5 hours to charge from 20%
Here I'll make this fix SUPER EASY..
1. Download Package Disabler PRO - I dont think it has to be the pro version but i bought it a long time ago
2. Search for 'power'
3. Disable 'com.sec.app.TransmitPowerService''
4. Reboot
I would add screenshots but as i dont have 10 posts im unable to post screenshots or links to the app in the playstore.
The wife's phone started this Saturday after updating. Also, hers beeps and has the charging blue wave as if she plugged the cable in. While actually charging, it disconnects and starts charging constantly.
The beep and blue wave is normal. The charging and no charging sounds like a faulty cord that's not making good connection
The beep and blue wave happens when she is not plugged in. Phone just sitting there not being charged or touched. We thought at first it was a bad cable, but we've tried several. Even does it on the wireless pad. Therefore I'm not sure it's the port. I think it's software related.
Have you tried safe mode?
Just a warning safe mode reset my wall paper and logged me out of some apps.
Sir3lit said:
Have you tried safe mode?
Just a warning safe mode reset my wall paper and logged me out of some apps.
Click to expand...
Click to collapse
Did try safe mode and a factory reset. Sprint store I brought it to tried several cables and another factory reset with no luck so they ordered her a replacement. They weren't too interested in figuring it out. In fact, 3 other people came in with various issues and were just given the number to make an insurance claim without even looking at the phone.
I disabled that apk abd it detects all my fast chargers as fast ones. Where it didn't. If i re-enable it it stops workin
might be hardware issue, Try Wireless charger and see if it charges fast. if it charges good with wireless charger then you have to change you CHARGING PORT.
djxtreme504 said:
Did try safe mode and a factory reset. Sprint store I brought it to tried several cables and another factory reset with no luck so they ordered her a replacement. They weren't too interested in figuring it out. In fact, 3 other people came in with various issues and were just given the number to make an insurance claim without even looking at the phone.
Click to expand...
Click to collapse
Had the same exact issue on a refurbished unit . Old note didn't do it, but had to exchange it due to adhesive glue coming up in upper left corner. I did multiple resets and finally went with the option of fresh install as not to import back my apps. It hasn't replicated our issue in the last few hours. I am hoping that takes care of it.
Did you by chance get a random gear VR screen prompting you to download the app and what not? I did and read others had the same issue and only way to get this to stop is to download it and then create an account, reboot and viola it solved it.
Stuff is crazy, love the phone but have had more issues with it over even El cheapo phones....
Sent from my SM-N920V using Tapatalk
I got similar problem... now after 10 days I just can not go with this.
my youtube problem.
https://youtu.be/payi2IuJhdI
My NOTE 5 is thinking that is charging all the time. It drives me crazy.
With the USB cable it charges 1 time out of 20 and on a random day. I had to charge it via wireless. It wakes up all the time and can not use UBS.
Strange part is, that I can use my USB micro stick with my root and custom ROM. But that is it. No ODIN, no tranfer files.......
Did everything except change the USB port (it is on it's way). ( that will be my last resort)
ANY THOUGHTS.
I have a feeling that water damage was somewhere in there. (been driving with my bike on a rainy day and it looks like it got a little wet in my upper front pocket.
mine recognises fast charge very randomly. before it happened rarely but now it never shows fast charging with the original cable. the only thing that helped me was ordering a third party cable and using the original ac plug. let me know if that helps to any of you guys!
Ugh. N920a mine started this in March after having it maybe 3months. I called att and told them to send me a new one the other day. Unit arrived this morning. My opinion is its a bad USB port. This imho is the weakest link in Samsung devices-- this POS antiquated USB crap.
The thing would cycle CHARGING -- DISCONNECT, over and over. Wiggling the cord would affect the condition. Fast charge happened 1 out of 20 attempts.
I'll let you know how long the new unit lasts-- my most recent purchase is a wireless charger because, as stated this ***t is bound to happen again.
Unbelievable. My phone was totally fu**d. Than I sad I will fix it my self, so I bought the USB board and waited to get it. In the mean time I used it as normally, just wireless charging and that's it.
But after two weeks, the phone was getting a little better, not fixed, but due to custom ROM and a few tweaks, it did not turn on itself all the time.
But after I played quite a few games, (hitman) the phone did heat up all the time, and that my friends FIXed my problem. NOW the phone works as before the moister get to it.
I have my NOTE 5 back, yee.
SO when you have moister problem - play games.
Hey guys,
I had this exact problem - no more fast charging, no USB OTG or recognized by computer after
upgrade to Marshmallow. Tried multiple cords, different computers (Mac, and Windows), etc.
I sent it in for repair to Samsung and they 'fixed' it and are in the process of shipping it back
I put 'fix' in quotes because the repair tracking says it was solved, but I haven't received it back yet to
test. It should be coming in tomorrow.
Quick charge and USB issues have been fixed! IF you're still under warranty, I'd highly recommend sending it in.