[BOUNTY] Note 4 N910W8 Audio distortion problem - Galaxy Note 4 General

Hello everyone, this is my first post here and before I ask my question I have to say thanks to all XDA members for the great help you provided me over the years.
Today my problem is that the sound/music in my Note 4 (TRLTECAN) through the 3.5mm jack plug is really really distorted and by distorted I mean crackling, noisy, not ''listenable''.... Also only the left channel is working.
I already did a lot of search and here is what I did so far :
Tried 3 audio output devices (AKG Q701, Stock earbuds, Harman Kardon SoundstickIII)
Flashed stock firmware from SamMobile with heimdall
Tried Viper4Android on SlimRemix LP 5.1.1
Replaced the jack plug with an OEM brand new one
I carefully cleaned the contacts between the logic board and the replacement jack plug connector
I tested different audio output like bluetooth and usb via the Samsung Multimedia Dock and through my Fiio E17 DAC and all was crystal clear. So now I'm asking you guys if you have ideas... Oh by the way my Knox counter is tripped so no RMA or repair for me... If someone can find a solution for this I'll give money to this/those persons and be extremely grateful !
Thanks in advance !
P.S. I usually write in french so sorry for the bad english.

samuelleb11 said:
Hello everyone, this is my first post here and before I ask my question I have to say thanks to all XDA members for the great help you provided me over the years.
Today my problem is that the sound/music in my Note 4 (TRLTECAN) through the 3.5mm jack plug is really really distorted and by distorted I mean crackling, noisy, not ''listenable''.... Also only the left channel is working.
I already did a lot of search and here is what I did so far :
Tried 3 audio output devices (AKG Q701, Stock earbuds, Harman Kardon SoundstickIII)
Flashed stock firmware from SamMobile with heimdall
Tried Viper4Android on SlimRemix LP 5.1.1
Replaced the jack plug with an OEM brand new one
I carefully cleaned the contacts between the logic board and the replacement jack plug connector
I tested different audio output like bluetooth and usb via the Samsung Multimedia Dock and through my Fiio E17 DAC and all was crystal clear. So now I'm asking you guys if you have ideas... Oh by the way my Knox counter is tripped so no RMA or repair for me... If someone can find a solution for this I'll give money to this/those persons and be extremely grateful !
Thanks in advance !
P.S. I usually write in french so sorry for the bad english.
Click to expand...
Click to collapse
You can either try 1 of these or use bluetooth headphones.

m.alkhalel said:
You can either try 1 of these or use bluetooth headphones.
Click to expand...
Click to collapse
Thanks for the answer its a great idea but I dont think this can hide the kind of distortion that I talk about. For the bluetooth headphones I dont think the audio quality will met my AKG Q701 specs... And by the way I have my usb DAC for listenning music and its doing great. All I want is to get the jack plug working as it was before without external gadget.

Hello,
I know which distortion you mean, I have that one too. Happened right after updating to 5.1.1. In my case I think that if I were able to downgrade that'd fix it.

I do not have this problem so I can not help other then some advice. Have you tried cleaning, it tuner spray or something like that, also if your technically inclined you can order a new one and replace it or if its still under warranty odin it back to stock. And take it in as its a hardware problem not software they should honor it I have never had to take mine apart so I'm not sure how difficult it would be anyways here is a list from ebay http://www.ebay.ca/sch/Cell-Phone-Smartphone-Parts-/43304/i.html?_from=R40&_nkw=note+4+earphone+jack. Here is a video on how to take it apart if you watch the video you will notice the headphone jack is mounted to the back and uses a touch connection https://www.youtube.com/watch?v=ZND9Q73wjr8

Related

[Q] Doesn't route call audio to earphones.

Many other phones allow you to route the phone earpiece sound to your earphones if they are plugged, while permitting continued use of the the phone mic to speak during a call.
Meaning you could have you favourite music listening earphones plugged in, listen to your music and take calls without having to unplug your earphones.
With the i9000 doesn't do this, which is irritating.
I want to use higher quality earphones, not the stock headset or a stereo bluetooth headset.
Would any one in xda know a work around for this?
Would it be a hardware, software or firmware issue?
(my guess is firmware)
Thanks,
Mtz
did you bother to search.. this has been discussed numerious times first by me over 6 months ago.
lgkahn said:
did you bother to search.. this has been discussed numerious times first by me over 6 months ago.
Click to expand...
Click to collapse
The only ones i've seen are the ones by marcelo reis and glemery- which about the Samsung fascinate-.
I've also since reviewed your posts and haven't found much concrete information, only suppositions. People are saying that it -might be- the fact that it's a four pin connector.
I'm wondering if it has anything to do with firmware or drivers, if the question hasn't been answered yet.
I'm not especially interested in buying a nokia adapter.
Was there a definitive answer to this question?
I've found this post by marcelo- dated Oct 12th, which leads me to believe it's software issue.
h**p://ip208-100-42-21.static.xda-developers.com/showthread.php?t=746191&page=3
Mr lgkhan, thanks for your non-help and your non-existent 6 month old discussion.
Mtz
As mentioned numerous times in numerous posts the pinouts are different, two wires are swapped. If you don't want to use a Nokia adapter for your non stock headphones you can always cut your wire and try to re-wire yourself...
Sent from my GT-I9000M using XDA App
lgkahn said:
As mentioned numerous times in numerous posts the pinouts are different, two wires are swapped. If you don't want to use a Nokia adapter for your non stock headphones you can always cut your wire and try to re-wire yourself...
Sent from my GT-I9000M using XDA App
Click to expand...
Click to collapse
I think OP is talking about using a regular earphone - which means left and right only channels. It has nothing to do with the wiring of earphones with 3 lines (L,R,mic)
gllu said:
I think OP is talking about using a regular earphone - which means left and right only channels. It has nothing to do with the wiring of earphones with 3 lines (L,R,mic)
Click to expand...
Click to collapse
Thank you. Yes, you are correct.
If Mercelo Reis's post is correct, it would indicate that the problem is not hardware, OS or firmware related. It would be app related, given he has that functionality on the skype app, but not the phone app.
The reason I want this is because I want to use audiophile earphones to listen to music and be able to take calls without having to alter the arrangement. As it stands now, I'm forced to unplug my earphones from the phone to take the call.
I can't get high level audio quality from a headSET or bluetooth. I don't want to be encumbered by a potentially unnecessary adapter.
My friend has a HTC desire that can do this. My brother who has a Nexus with froyo, can't. So, hoping for a fix this way with the new froyo for the SGS seems slim..

[Q] Headphones / Inline volume control / call control

Looking to get some Klipsch Image S4 Headphones to compliment my HTC HD7.
The only problem with buying generic 3.5mm earbuds, is of course I lose the call and volume controls which come with the stock earbuds.
So: I want to get a externsion cable with the volume/call contrl buttons, so I can plug my headphones into that cable, and then that cable into the phone.
Anyone seen a product like this?
scoob101 said:
Looking to get some Klipsch Image S4 Headphones to compliment my HTC HD7.
The only problem with buying generic 3.5mm earbuds, is of course I lose the call and volume controls which come with the stock earbuds.
So: I want to get a externsion cable with the volume/call contrl buttons, so I can plug my headphones into that cable, and then that cable into the phone.
Anyone seen a product like this?
Click to expand...
Click to collapse
Their called Mic Adapter's, so go research, google, or ebay "mic adapter" and pick one you like, hope this helps.
To keep the stock feel of my headset, I just bought a small 3.5mm female connector. Then I opened the headsets remote (it is very easy: just pull the buttons up).
There is a little board inside. I removed the cables of the original earbuds and soldered the female connector with fine cable to it. But before trying this, one needs to make sure, that the soldering equipment you have is fine enough because the soldering points are VERY small.
Now I can use any earbud I want, without losing any of the look or functionality the original equipment offered.
The price was approximately 1 Euro + the new headphones.
Replacement headphones
Hi all,
I think my question is simpler. I can't get along with the HTC headphones when I am out running - my ears are a funny shape I guess, so I want to get some earphones with ear hooks. BUT, I really want to keep the microphone and volume controls. Can anyone explain what I should look for. I tried some Philips ones, for iPhone, and they did not adjust volume.
Thanks in advance if anyone could shed some light on this!
andyspr said:
Hi all,
I think my question is simpler. I can't get along with the HTC headphones when I am out running - my ears are a funny shape I guess, so I want to get some earphones with ear hooks. BUT, I really want to keep the microphone and volume controls. Can anyone explain what I should look for. I tried some Philips ones, for iPhone, and they did not adjust volume.
Thanks in advance if anyone could shed some light on this!
Click to expand...
Click to collapse
Look here: http://us.creative.com/products/wel...437&WT.cg_n=Campaigns&WT.mc_id=8863#subcat866
I believe the HS-930i or HS-730i are what you're looking for, they don't have any hooks, though.
Thanks Dorian, this is very helpful. I note that the ones you have picked out are specifically for iPhone - am I right in thinking that headphones that provide all functionality for iPhone will also provide all functionality for HTC HD7 as well?
andyspr said:
Thanks Dorian, this is very helpful. I note that the ones you have picked out are specifically for iPhone - am I right in thinking that headphones that provide all functionality for iPhone will also provide all functionality for HTC HD7 as well?
Click to expand...
Click to collapse
No, I bought Seinheisser Headphones with Mic, it was compatible with the iphone therefore thought the same, paid £65 for these, found out on my return from holiday that they did not work with the HTC Trophy! Everything works bar the Mic! It works very well with my sister in laws iphone!
Hence why I am now trawling the xda forum looking for something that is gauranteed to work! Not willing to spend anymore money on anything else!
I hope this helps,
Will
Thanks Will - that was exactly my concern... you spend a lot of money and they still don't work! And of course shops aren't keen on you putting the earphones in your ear to check! The lack of responses to this suggests to me that, at the moment, there isn't a solution.
Unless someone knows differently...
Solution found?
I contacted HTC directly today (perhaps should have done this first!) and had a very helpful conversation with Mohammed in their support centre.
He pointed me at the Dixons site, which shows lots of accessories, together with product compatibility. This was very helpful.
I have just ordered some Nokia WH-800 earphones from Amazon for 18 GBP plus postage. I think they will do what I require.
I also loved the look of "PowerBeats Sport Headphones red with Control Talk" and I may ultimately go for those, although the price of 120 GBP is a little steep for me.
Anyway, I think I have found a solution!
Was hoping for a replacement set also - I must have odd ears as the htc standards (although sounding good) just don't stay put. I need those inner ear bud things or a full on over head set.
Andyspr - can you let us know if they work for you? Those over ear clips would sort me out!!

Apple Earphones not working properly on SGS1

Sorry if this the wrong place to ask this question, but as the title says, my Apple earphones aren't clear on my s1. Plz don't say just buy beats or other earphones because the Apple ones are the most comfortable to me. When I use the apple earphones the sound quality is a bit weird, while other earphones work fine. If there is anyway to fix this problem I will be glad to hear.
Thanks.
androidboss7 said:
Sorry if this the wrong place to ask this question, but as the title says, my Apple earphones aren't clear on my s1. Plz don't say just buy beats or other earphones because the Apple ones are the most comfortable to me. When I use the apple earphones the sound quality is a bit weird, while other earphones work fine. If there is anyway to fix this problem I will be glad to hear.
Thanks.
Click to expand...
Click to collapse
Are these the ones with microphone on them (headset)?
karlyzas said:
Are these the ones with microphone on them (headset)?
Click to expand...
Click to collapse
Yeah they are
Sent from my GT-I9000 using xda premium
androidboss7 said:
Yeah they are
Sent from my GT-I9000 using xda premium
Click to expand...
Click to collapse
Try this thing, while playing music, press and hold answer button on your headset, sound should become clear.
This is a well known hardware problem, it's that apple and samsung manufacture headphones jacks using different connection layout. That way headset mics do not work properly by different manufacturer. Usually, when you buying headset, it defines "iphone, htc compatible" or "samsung, nokia compatible" (not sure about specific phone manufacturer). I also have one philips headset which came with simple 3.5 female to 3.5 male adapter, to work with both connection types.
Moreover SGS1 has tv-out through the same headphones jack, this way it's more messed up, and even the sound does not work properly.
I guess your only option would be buying some adapter, seen several on ebay, specifically designed for sgs1, but I could not tell whether they do what it says.
karlyzas said:
Try this thing, while playing music, press and hold answer button on your headset, sound should become clear.
This is a well known hardware problem, it's that apple and samsung manufacture headphones jacks using different connection layout. That way headset mics do not work properly by different manufacturer. Usually, when you buying headset, it defines "iphone, htc compatible" or "samsung, nokia compatible" (not sure about specific phone manufacturer). I also have one philips headset which came with simple 3.5 female to 3.5 male adapter, to work with both connection types.
Moreover SGS1 has tv-out through the same headphones jack, this way it's more messed up, and even the sound does not work properly.
I guess your only option would be buying some adapter, seen several on ebay, specifically designed for sgs1, but I could not tell whether they do what it says.
Click to expand...
Click to collapse
OK ill give it a shot
Sent from my GT-I9000 using xda premium

Headphone jack problem

I heard electric noise for few seconds every time I plugged in my earphone to the phone. The noise dissappeared automatically after that.
I have tried a few earphones and they all have the same problem.
Any ideas??
Thank.
C
Sent from my C6903 using Tapatalk 4
Having the same problem here (.534 Firmware)! It is really annoying. First I thought it had something to do with Poweramps Auto-Play Feature, but it seems to be a general Headphone Bug.
OfficerTux said:
Having the same problem here (.534 Firmware)! It is really annoying. First I thought it had something to do with Poweramps Auto-Play Feature, but it seems to be a general Headphone Bug.
Click to expand...
Click to collapse
What earphone do you use? I use Westone 4r.
cklow01 said:
What earphone do you use? I use Westone 4r.
Click to expand...
Click to collapse
Mine are Shure SE 215!
I found out that playing and pausing audio with any Audio Player does stop the noise signal after some seconds. Sometimes it also stops by itself. Very strange problem, did not experience it with my old Xperia S.
To me that sound similar to desktops. When you plug the speakers in the back. You hear the distortion before its in 100%.
Not sure what that is but doesnt seem to affect anything. Do yiu have any water in the headphone hole?
Maybe its the phones metal inside. Could be dust? Maybe something in there thats interfering with the headphone jack. Give it a good blow. Or a brush that can get in there.
Sent from my GT-I9505 using Tapatalk 4
The Distortion appears directly after plugging in the jack and stops after some seconds or upon pausing the audio. This is without touching or moving the cable, so it does not have something to do with the mechanical connection.
EDIT:
Ok I found something out: The noise just appears when using earphones with a standard connector with 3 lanes (Ground, Left and Right Channel). When using a headset with 4 lanes (Ground, Left, Right, Mic) there is no noise signal. Tried it with both a Sony and an Apple headset (no noise) and my Shure earphones (noise)
I have no clue why it behaves like this, though.
Could be a cheap way for them to make you spend more money on headphones.
Sent from my GT-I9505 using Tapatalk 4
My Shures were definitely more expensive than the headsets I tested 3 vs 4 lanes is not a quality sign it's just so that a headset needs the 4th connector for the Microphone signal (correct me when I'm wrong).
I have similar issue on brainwavz B2 but that weird sound is gone after a while...
Looks like Im not alone on this issue. I have problems with Shure se210 and westone 4r.
Sent from my C6603 using Tapatalk 4
its an issue with smart connect not being automatically turned on just go to the app and switch the profile for your music off and on again.
Can anyone try that? I dont have mine anymore.
Sent from my C6603 using Tapatalk 4
n4v1n said:
its an issue with smart connect not being automatically turned on just go to the app and switch the profile for your music off and on again.
Click to expand...
Click to collapse
Good idea, but it does not help. Also tried deactivating Smart Connect and rebooting, but there's still noise when plugging in the jack.
This really annoys me! Especially because it just happens with normal earphones and not with headsets, so it probably is not a hardware bug.
cklow01 said:
Can anyone try that? I dont have mine anymore.
Sent from my C6603 using Tapatalk 4
Click to expand...
Click to collapse
Is it the term used here?
http://en.wikipedia.org/wiki/Microphonics
gire.prasad said:
Is it the term used here?
http://en.wikipedia.org/wiki/Microphonics
Click to expand...
Click to collapse
No, it has nothing to do with moving the device (and there definitely are no vacuum tubes in a mobile phone xD). But I am not sure if that was your question.
OfficerTux said:
No, it has nothing to do with moving the device (and there definitely are no vacuum tubes in a mobile phone xD). But I am not sure if that was your question.
Click to expand...
Click to collapse
Yep, that was the answer to my question and regardless it's connected with headphones generally.
Same issues with headphone jack
Hey guys I'm experiencing exactly the same noise with my headphone jack on my Z1.
I'm using a pair of Sony MDRXB41EXB Extra Bass Headphones and they don't have a microphone built in.
Has anybody alerted Sony to the issue yet?
cklow01 said:
I heard electric noise for few seconds every time I plugged in my earphone to the phone. The noise dissappeared automatically after that.
I have tried a few earphones and they all have the same problem.
Any ideas??
Thank.
C
Sent from my C6903 using Tapatalk 4
Click to expand...
Click to collapse
I have problems with jaybird bluebuds x :crying:
Well this is disturbing. I was hoping this kind of crap would have been sorted out by now. I posted a longer rant on another review of the Z1 on Engadget, but here's a snippet of what I wrote,
"I had a really bad experience with a Sony MD player. had a sharp md player, that I bought in Japan, and that thing was awesome. It did everything I wanted it to, It was pretty and sleek and I loved it. It died in a car wreck. Back in the states, I got a Sony to replace it. (only available brand at the time) Twice, I had to return it for a manufacture's repair because the headphone port kept crapping out and creating static on the headphones. The stupid retailer tried to convince me it was my headphones but I tried multiple pairs. The thing was a piece of garbage. Ever since then, I've had a bit of a sour taste regarding Sony's audio products. "
The problem you all are having seems a bit better, at least the static goes away after a couple of seconds. On my MD player, it would go away but then come back if I adjusted the headphones at all inside the jack, and sometimes without provocation. Has anybody noticed that the problem persists beyond a couple of seconds after the headphones are plugged in? If it does, It might just be the same flaw in Sony's headphone jack design. It's abhorrent to me, that a company that built its brand on audio fidelity is also the only company with which I've ever had a problem with something as simple as a headphone jack. I hope that this is the exception rather than the rule with these phones, because I still really want one. I guess one potential solution is to just use bluetooth headphones instead, but this doesn't solve the potential hardware problem, It's just a work-around, and when you pay that much for a flagship device, you shouldn't have to work around anything. The hardware should work flawlessly.
oops.. I ranted again.
Johann_London said:
Hey guys I'm experiencing exactly the same noise with my headphone jack on my Z1.
I'm using a pair of Sony MDRXB41EXB Extra Bass Headphones and they don't have a microphone built in.
Has anybody alerted Sony to the issue yet?
Click to expand...
Click to collapse
This is the reply I got from Sony Mobile:
Thank you for contacting the Sony Xperia support centre.
We are sorry to hear that you are having difficulties finding headphones to work with your Sony Xperia Z1.
The Sony Xperia Z1 uses a CTIA headphone jack and therefore will only be compatible with other CTIA headphones. As Sony do not test there phones with Third Party Manufacturers, such as Shure and Westone, we can not confirm that they use the same connectivity. You would need to speak to the headphones manufacturers to find this information.
The headphones and headset models which are compatible for your phone are listed below:
MH750
MK200
MW1
SBH20
MBH10
SBH52
Please find a link for this information included:
http://shop.sonymobile.com/gb/accessories/
If you select Xperia Z1 and Headset it will bring up the above information.
We apologise for any inconvenience this may have caused and hope this information has been helpful.
For the latest news, information and product support please visit www.sonymobile.com.
If you require any further assistance then please do not hesitate to contact us again. Please use the below link for all our contact information.
http://www.sonymobile.com/gb/support/contact-us/
Please be aware that should you not respond within 5 days of this email your query will be automatically closed. Any further communications will not reach our support and a new query will need to be raised.
Kind Regards,

[Q] Headphones for Defy?

I want to buy headphones for my Motorola Defy, but i don't know what model of headphones is correct for our defy... also, i don' t know the correct size of jack audio and the other things xD
Can you help me? Or can you atleast give me some information for a good headphones?
remix96 said:
I want to buy headphones for my Motorola Defy, but i don't know what model of headphones is correct for our defy... also, i don' t know the correct size of jack audio and the other things xD
Can you help me? Or can you atleast give me some information for a good headphones?
Click to expand...
Click to collapse
Defy has the same pinout as Iphone, It's 3.5 mm jack of course . You need to give more details if you expect any help like the most important how much are you willing to pay, with or w/o microphone.
MarcinRN said:
Defy has the same pinout as Iphone, It's 3.5 mm jack of course . You need to give more details if you expect any help like the most important how much are you willing to pay, with or w/o microphone.
Click to expand...
Click to collapse
Without microphone and i will pay max 10 Euro
EDIT: I' ve found this:
http://www.amazon.it/Samsung-EHS64-...UJAQ/ref=sr_1_1?ie=UTF8&qid=1389993617&sr=8-1
Those are good?
remix96 said:
Without microphone and i will pay max 10 Euro
EDIT: I' ve found this:
http://www.amazon.it/Samsung-EHS64-...UJAQ/ref=sr_1_1?ie=UTF8&qid=1389993617&sr=8-1
Those are good?
Click to expand...
Click to collapse
i'd totally recommend these.
http://www.ebay.com/bhp/meelectronics-m9
been using them for more than a year and still not thinking of buying any new. you can google for some reviews
remix96 said:
I want to buy headphones for my Motorola Defy, but i don't know what model of headphones is correct for our defy... also, i don' t know the correct size of jack audio and the other things xD
Can you help me? Or can you atleast give me some information for a good headphones?
Click to expand...
Click to collapse
you can try SoundMagic ES18 i have used it for over a year and it is really really good, GREAT BASS!!!
It doesnt have microphone & I dont know how much it will cost in your country. I bought it for USD7 approx.
iI would recommend philips shb 9000 headphones.
The feature is you can connect it with bluetooth OR with cabel (for example when battery is zero)
Cable connection give better sound every time, but BT connection let's use it as handsfree
Are there headphones where the jack has three connectors, the third one for FM reception, like the original?
remix96 said:
...i don't know what model of headphones is correct for our defy...
also, i don' t know the correct size of jack audio and the other things
...Without microphone...
Click to expand...
Click to collapse
There is nothing special with Defy's headphone plug, if you're going to use a headphone withour microphone.
Any headphone with a stereo 3,5mm jack will work. So, if you have a favorite headphones which you used before with your music players it'll work on Defy.
sevenrock said:
Are there headphones where the jack has three connectors, the third one for FM reception, like the original?
Click to expand...
Click to collapse
As I said above, any standard headphones will work. The FM radio doesn't use a seperate part of the headphones as antenna. It uses the same signal cable of the headphones as antenna.
If you can do away with microphone(not suitable if you intend to use for calling), as pointed you can use any headphone with the standard 3.5mm jack. I use Sennheiser HD 202 II.

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