Xperia Z c6603 choppy streaming playback - Xperia Z Q&A, Help & Troubleshooting

Hello! This is my first post. I have searched the forums and google for hours for a solution, so here I am. I have a Sony Xperia Z c6606 running a c6603 Android 5.1.1 Build # 10.7.A.0.222 stock ROM. Its bootloader is not unlockable, it is rooted, and has XZ Locked Dual Recovery installed. Most streaming videos I play from the internet plays smoothly for several minutes, but if I skip ahead, it freezes. After sitting for a few moments, it plays for a few seconds, stops, plays for a few more seconds, then stops again, and keeps repeating that cycle. This happens regardless of whatever browser I use. I have tried Chrome, Dolphin, CM Browser, Firefox, Opera and others. Even though I have video players installed such as Dice Player, MX Player, the phone mostly uses the built in player, without giving me the option to use others. Video plays fine from the YouTube, Netflix and Hulu apps, however. I have tried clearing and formatting the phone's cache. I have tried clearing Dalvik. I have gone to Developer Options and disabled HW overlays, I have tried forcing GPU rendering, and I have even tried the Use Awesomeplayer (deprecated) option, to no success. I have also done a factory reset, and re-installed my ROM. I know it's not a network issue, because it happens on every wifi connection I try, or on T-Mobile LTE with a strong signal. Does anyone know what could be causing this behavior and/or how I can fix it? I am at my wits end in dealing wih this. Thanks for your time!!

Beachdude said:
Hello! This is my first post. I have searched the forums and google for hours for a solution, so here I am. I have a Sony Xperia Z c6606 running a c6603 Android 5.1.1 Build # 10.7.A.0.222 stock ROM. Its bootloader is not unlockable, it is rooted, and has XZ Locked Dual Recovery installed. Most streaming videos I play from the internet plays smoothly for several minutes, but if I skip ahead, it freezes. After sitting for a few moments, it plays for a few seconds, stops, plays for a few more seconds, then stops again, and keeps repeating that cycle. This happens regardless of whatever browser I use. I have tried Chrome, Dolphin, CM Browser, Firefox, Opera and others. Even though I have video players installed such as Dice Player, MX Player, the phone mostly uses the built in player, without giving me the option to use others. Video plays fine from the YouTube, Netflix and Hulu apps, however. I have tried clearing and formatting the phone's cache. I have tried clearing Dalvik. I have gone to Developer Options and disabled HW overlays, I have tried forcing GPU rendering, and I have even tried the Use Awesomeplayer (deprecated) option, to no success. I have also done a factory reset, and re-installed my ROM. I know it's not a network issue, because it happens on every wifi connection I try, or on T-Mobile LTE with a strong signal. Does anyone know what could be causing this behavior and/or how I can fix it? I am at my wits end in dealing wih this. Thanks for your time!!
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Hey , you can send an email to their support team at [email protected] about this issue. I often sent my concerns and suggestions to them, and I always get the quick and effective response.

Related

[Q] Weird issue. youtube app keeps playing wrong video!

Whenever I click to watch certain videos for example a comic video from raywilliamjohnson, the app will load the right title, description and comment section but the video being play will turn out to be something else like a cooking video or a game show.
I noticed the problem first happened one night when I marathon-watched subscription videos from raywillamjohnson on youtube app (2.0 version) After an hour, the app started to play wrong random videos. And the problem has been permanent ever since.
It seems like a cache issue and I have been trying to fix and the following is what I have done but nothing solves the problem permanently.
- I factory reset, deleted cache partition, deleted catch and data of the youtube app, formatted phone memory. Still the same.
- The problem only happens with wifi connection, 3G connection will load correct videos.
- Youtube on browser plays the videos perfectly. Problems only with app.
- The problem happened first time with the 2.0 youtube app that I updated. I tried the 2.1 app but still the same problem. Downgrading to the stock 1.6 youtube app solved the problem. Videos loaded correctly. Perfect.
- I had been happy with youtube 1.6 however, the latest firmware update from Samsung includes 2.0 youtube as stock. And the problem comes back again. I found youtube 1.6 apk from the internet and replaced the stock 2.0 with 1.6 but once I reboot the tab, it will install and replace with 2.0 youtube app. So this doesn't solve problem permanently...
- I believe this is a cache issue hidden somewhere (maybe I'm wrong?). I didn't root the tab so I tried to clear the cache and data of every running app and somehow the youtube app played videos correctly again. But I lost all other settings and this messed up the settings of the whole phone and I finally had to factory reset again... and guess what.. the problem came back :S
I'm really at loss what's going on behind the system that causes the problem.
I googled and searched the forum and seems like I'm the only one in the world with this weird issue. Please help (T.T)
Any insight is much appreciated. Thanks.
Same problem, running on an Evo 2.2. Happens for me on 3G & 4G.
My temporary fix that should work for you, is once the video starts, click the HQ button. The video will pause a moment and reload and it should be the correct video. You can then click the button again, and go back to whichever viewing mode you were at before.
I had this happen last night. Was watching a news broadcast on Youtube and all of a sudden the video switched to a hunting show, but the audio stayed the same...
Was very odd, but I didn't find a solution..
Same goes here, I have been facing this annoying problem with my "HTC Desire HD" and other devices!
I believe the latest youtube app is missed up. Also I like the previous Youtube app which I had been using on my previous device "HTC Hero" I think it was 1.6 version.
Moreover, I agree.... clicking HQ tap immediately just before the video plays will prevent it from playing different thing and taping back on HQ will plays it back as HQ I'm assuming.
Now how can I make the old version permanent even after rebooting.
I am facing this problem with three devices.
Desire HD
Acer Iconia a500
& HTC Flyer
All of them are linked to the same youtube account.
It might be a subscription issue. I think I have read it somewere.
Thank you
OMG, so this issue has been there since 28th December 2010
since it still happen to many people until now (24th Oct 2011) at lease 2 people I know just asked me about it and how to solve it.
I found a link under google's Help forum: http://www.google.com/support/forum/p/youtube/thread?tid=06b3f1a933950603&hl=en
the only solution now is to click on the HD icon when the video starts playing, or to use the browser.
Not sure why it is taking google that long to solve it, or they are not yet aware of this issue!!!
YouTube for Android plays the SAME VIDEO no matter what I choose
Instead I see another video, I've rebooted, uninstalled, reinstalled, cleared the app's cache, data, whatever even factory data reset .. Can anyone help! Advice! Thanks
droids got hacked on youtube
yep i am also seeing this and did all things that people have done , also when you goto click on any vid you can hear a double click as it is being redirected to a different video.
Someone has hacked youtube lol
o well and it is not doing this on apply crap .
Problem still exists!
Its 2013 now, and I face this problem not just on the app but also on the browser!
dorggy said:
Its 2013 now, and I face this problem not just on the app but also on the browser!
Click to expand...
Click to collapse
Try changing your default search engine to something else (android device) and or allow 3rd party cookies (windows 7). The problem is actually with your internet service provider. You can change this as well for a more perminant fix, but first test it at a friend or family's house.

youtube freezes

I am having trouble with youtube on my xz. It suddenly starts buffering, but never continues. I have no problem playing 1080p videos from my nas, and I also have no problem using pop up YouTube player. It is not the network, YouTube runs fine on all other android and Symbian devices in the house. (one x, xcover2,808, Mini pro)
Anyone else experiencing this issue?
Phantom3D said:
I am having trouble with youtube on my xz. It suddenly starts buffering, but never continues. I have no problem playing 1080p videos from my nas, and I also have no problem using pop up YouTube player. It is not the network, YouTube runs fine on all other android and Symbian devices in the house. (one x, xcover2,808, Mini pro)
Anyone else experiencing this issue?
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Click to collapse
reset phone try again?
G1_enthusiast said:
reset phone try again?
Click to expand...
Click to collapse
Yeah, was hoping to avoid that. 3 mails, VPN, remote desktop settings, savegames +++
But I will try when I have the time. Thanks.
Try to delete cache of the youtube app.. Go to application, youtube, delete cache and restart phone. This helped for me.
Tried that now, after 19min the buffer fault came along again. happens from 2 min untill forever. Have to turn off and on HD and it might start. Anying when the phone is in my dock and I am in bed.
Phantom3D said:
Tried that now, after 19min the buffer fault came along again. happens from 2 min untill forever. Have to turn off and on HD and it might start. Anying when the phone is in my dock and I am in bed.
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Click to collapse
maybe network congestion?
Reset did not work, cannot be the network, I have a kick-ass router and 70mbit down. Besides all other phones work flawless on my network. Hope this is an issue that will be corrected either by Sony update or youtube update..
Try to delete the updates. If you go to apps, then all apps, you will see youtube. Just delete cache and everything else. I had the exact issue. And me too have a great internet connection (100mb) just try to delete stuff of the youtune app. A reset won't fix this problem. Hope i helped
Phantom3D said:
Reset did not work, cannot be the network, I have a kick-ass router and 70mbit down. Besides all other phones work flawless on my network. Hope this is an issue that will be corrected either by Sony update or youtube update..
Click to expand...
Click to collapse
sometime your network is being throttle by your company or by youtube. I know this happen on my Verizon network at home...at 3am in the morning its fast as hell and youtube load right away but at 5PM **** would not go...

[Q] Music streaming not working anymore on 3G

Hi everyone,
I really hope you can help me with this.
I usually listen to music using Spotify / Soundcloud and other music streaming apps. Until a week ago everything was fine.
Now, it's already 5 days I can't listen to music on these apps, everything's running fine but when I press play it seems it loads really slow, I can't even see the cover arts. It's like downloading at a really low speed, such as EDGE, but I'm 100% on 3G.
It's not something related with my operator neither with an app in particular, because the strange thing is internet works very smoothly in other apps, it's only happening when streaming on cellular data. Of course the same happens with video streaming using Twitch, Netflix and so on...
I tried rebooting, disabling/re-enabling cellular data/wi-fi. I didn't try a phone reset, should i give it a try?
Thanks in advance.
_needaname said:
Hi everyone,
I really hope you can help me with this.
I usually listen to music using Spotify / Soundcloud and other music streaming apps. Until a week ago everything was fine.
Now, it's already 5 days I can't listen to music on these apps, everything's running fine but when I press play it seems it loads really slow, I can't even see the cover arts. It's like downloading at a really low speed, such as EDGE, but I'm 100% on 3G.
It's not something related with my operator neither with an app in particular, because the strange thing is internet works very smoothly in other apps, it's only happening when streaming on cellular data. Of course the same happens with video streaming using Twitch, Netflix and so on...
I tried rebooting, disabling/re-enabling cellular data/wi-fi. I didn't try a phone reset, should i give it a try?
Thanks in advance.
Click to expand...
Click to collapse
My first suggestion would be:
1. Insert your sim in to your wife's/friends smartphone and check if the issue is appearing, just to make sure it is nothing to do with operators bandwidth limitation.
2. Insert your wife's/friends sim in to your phone and check the same, to make sure it is really your phones issue.
If it is your phones fault, the first option would be to clear cache of problematic apps. Secondary option - factory reset. Third option - reflash modem/baseband. Forth option - wait for lollipop and hope it will fix it.
Good luck.
linasmit said:
My first suggestion would be:
1. Insert your sim in to your wife's/friends smartphone and check if the issue is appearing, just to make sure it is nothing to do with operators bandwidth limitation.
2. Insert your wife's/friends sim in to your phone and check the same, to make sure it is really your phones issue.
If it is your phones fault, the first option would be to clear cache of problematic apps. Secondary option - factory reset. Third option - reflash modem/baseband. Forth option - wait for lollipop and hope it will fix it.
Good luck.
Click to expand...
Click to collapse
It's not the operator. None of the people I know have issues with the same operator, and there are a lot around me.
I tried a reset, seems to be working better but still not working, it's a little bit faster but not in any helpful way.
How can I reflash the modem?

DROID Turbo: Netflix Crashes After Video Tries To Load

Netflix crashes after video tries to load- DROID Turbo
I'm currently running compuerfreek's 1.1A rom on my bootloader unlocked Droid Turbo. Before that, I was keeping pretty up to date with computerfreek's roms while I was rooted with mofo. This issue started before that, when I was running stock Android. My Netflix app loads just fine, I can navigate anywhere I want, change settings, and do on. However, when I try to play any video, I get the red spinning circle and the word loading, the the ubiquitous unhelpful Android error, "Unfortunately Netflix has stopped working." I made the mistake of telling Netflix my phone was rooted, so now they won't help me. I've tried clearing cache and data, uninstalling and reinstalling, reformatting the device, installing many different Netflix apks, using different networks, both wifi and 4g, and using Netflix through Chrome and Firefox browsers. Please help!!
I should also mention that it work fine using chromecast with my phone. It's only trying to watch videos on the phone itself that gives me issues.

Stopped casting from YouTube app

Hi everyone,
I can't find any information on this elsewhere and wondered if anyoned else has experienced this or is having this issue.
I have a factory unlocked non-rooted Sprint LG V40 phone. And it was working perfectly fine, but suddenly I noticed that it cannot cast from the YouTube app onto my Sony XBR-65A1E. It keeps giving me the message "There was a problem connecting to XBR-65A1E." The phone casts photos perfectly fine to the TV. And can cast YouTube to the Roku just fine as well.
I tried clearing the cache and data and re-updating the YouTube app. I tried resetting the YouTube app on the TV. Hard resetting the phone. Turning on and off the TV. And nothing seems to work. I thought maybe it was a developer option I put on, but disabling it makes no difference. I deleted some factory sprint apps that I'd never use, but I dont think any that could affect that app. I'm kinda running out of options except factory resetting the phone and TV. And I'd rather not do that, as I'm not even sure if that would work.
Thanks for any help anyone can provide!
Solved
dreamer609 said:
Hi everyone,
I can't find any information on this elsewhere and wondered if anyoned else has experienced this or is having this issue.
I have a factory unlocked non-rooted Sprint LG V40 phone. And it was working perfectly fine, but suddenly I noticed that it cannot cast from the YouTube app onto my Sony XBR-65A1E. It keeps giving me the message "There was a problem connecting to XBR-65A1E." The phone casts photos perfectly fine to the TV. And can cast YouTube to the Roku just fine as well.
I tried clearing the cache and data and re-updating the YouTube app. I tried resetting the YouTube app on the TV. Hard resetting the phone. Turning on and off the TV. And nothing seems to work. I thought maybe it was a developer option I put on, but disabling it makes no difference. I deleted some factory sprint apps that I'd never use, but I dont think any that could affect that app. I'm kinda running out of options except factory resetting the phone and TV. And I'd rather not do that, as I'm not even sure if that would work.
Thanks for any help anyone can provide!
Click to expand...
Click to collapse
I ended up logging into the YouTube app on my TV. Then I went into the YouTube app settings, as I had about given up, and went into Watch ON TV, Thinking I would cast via a pass code. Out of frustration, I kept pressing "Link" text near the TV name a half dozen times or so. And suddenly YouTube app on the TV forced an update pending. I went into the play store app and updated YouTube now. Chromecast also updated. Still didn't work. So I turned off the TV a few mins. Turned it back on, and suddenly we are back. My phone now casts to the tv no problem! Must have been a bad update. Hopefully this helps out some other poor unfortunate soul.

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