USB not recognized - Nexus 6 - Nexus 6 Q&A, Help & Troubleshooting

PC's and Mac will not recognize Nexus 6 USB connection.. even after factory rest. Tried everything I know. Any feedback would be helpful. Thanks
Also.. is there a way to flash a new recovery without USB?

wingfat said:
PC's and Mac will not recognize Nexus 6 USB connection.. even after factory rest. Tried everything I know. Any feedback would be helpful. Thanks
Also.. is there a way to flash a new recovery without USB?
Click to expand...
Click to collapse
Hi,
I have reported this thread to be moved to the right Q & A section where you might be able to get help quickly.
Good luck.

wingfat said:
PC's and Mac will not recognize Nexus 6 USB connection.. even after factory rest. Tried everything I know. Any feedback would be helpful. Thanks
Also.. is there a way to flash a new recovery without USB?
Click to expand...
Click to collapse
What does adb devices say?
Sent from my Nexus 6 running cyosp using Tapatalk

Does it happen on all computers? What chargers are you using for the device?
Used any car chargers? Does usb OTG work? Do any other devices work with the computers?
Does it still charge?
I broke my nexus 7 with a car charger, pc could not see it because the device was sending charge to any thing connected to it. it wouldnt even charge any more unless turned off. Its scrap basically now . I do not know if nexus 6 can have this problem.

wingfat said:
PC's and Mac will not recognize Nexus 6 USB connection.. even after factory rest. Tried everything I know. Any feedback would be helpful. Thanks
Also.. is there a way to flash a new recovery without USB?
Click to expand...
Click to collapse
very simple question.. did you install the nexus 6 drivers?
also, if you have root, you can use the flashify app to flash twrp.

simms22 said:
very simple question.. did you install the nexus 6 drivers?
also, if you have root, you can use the flashify app to flash twrp.
Click to expand...
Click to collapse
adb will not communicate with device as the USB is not being recognized at all... even just after power on.
Any way I just boot looped the system by trying to flash a new boot.mg via flash fire.
It's going back to Motorola now for sure..... thank for all your responses.

Related

[Q] Cannot connect to PC

I have tried every driver that I can find and have not been able to connect to my PC, Windows 7 x64. It just doesn't do anything but charge when I connect. I was able to upgrade to Honeycomb by way of my external SD card but can't root or install recovery without fastboot.
Any suggestions?
rover95disco said:
I have tried every driver that I can find and have not been able to connect to my PC, Windows 7 x64. It just doesn't do anything but charge when I connect. I was able to upgrade to Honeycomb by way of my external SD card but can't root or install recovery without fastboot.
Any suggestions?
Click to expand...
Click to collapse
Hi are you trying to set up fastboot or just transfer media?
Fastboot, I would like to root my Streak. I have had android devices for years now and never had this much trouble getting something to connect.
rover95disco said:
Fastboot, I would like to root my Streak. I have had android devices for years now and never had this much trouble getting something to connect.
Click to expand...
Click to collapse
when i did mine i got the drivers off here put them in a folder on my desk top. then put my streak into fastboot mode, connected my streak to the pc let it come up with un recognized and went into device manager and searched for drivers manually. i would say use you tube if you are having difficulty there are some good tutorials on there.
is it showing up as an unrecognized device?
It won't show up at all. Even doing it that way that Streak says something about waiting for fastboot protocls. I have had five Droids and rooted and installed cutom roms on all of them but I've never seen anything like this.
rover95disco said:
It won't show up at all. Even doing it that way that Streak says something about waiting for fastboot protocls. I have had five Droids and rooted and installed cutom roms on all of them but I've never seen anything like this.
Click to expand...
Click to collapse
That means it's in Fastboot waiting for a cmmand, etc. Do you get an audio sound when you plug it into your PC? Plus no "Unknown?" device in the manager also might mean a bad cord/port.
on start menu right click my computer click manage then device manager. if you havent set up your fast boot it will show up on there with a yellow triangle.
I get no response whatsoever out of my pc but the Streak is charging of the usb. Think it is the cable?
After looking, I think it may be the connector on the Streak. The pins and board there look damaged but it is charging fine. Is there a way to root without a pc connection?
rover95disco said:
I get no response whatsoever out of my pc but the Streak is charging of the usb. Think it is the cable?
After looking, I think it may be the connector on the Streak. The pins and board there look damaged but it is charging fine. Is there a way to root without a pc connection?
Click to expand...
Click to collapse
Looks like you've found your problem. Not sure as normally you need a custom recovery installed with a PC connection first then install Superuser7 from that recovery.

Fastboot USB not detected

When I try to flash the boot.img by running the phone in Fastboot USB it does not connect with my PC. I have installed the latest version of SDK and the necessary files that need to be installed such as fasboot.exe, etc.
I had successfully flashed a boot.img before reformatting my PC but now the phone disconnects when in Fastboot USB mode although it can connect and is shown in Device Manager when inside the phone OS.
reeper250 said:
When I try to flash the boot.img by running the phone in Fastboot USB it does not connect with my PC. I have installed the latest version of SDK and the necessary files that need to be installed such as fasboot.exe, etc.
I had successfully flashed a boot.img before reformatting my PC but now the phone disconnects when in Fastboot USB mode although it can connect and is shown in Device Manager when inside the phone OS.
Click to expand...
Click to collapse
install htc sync for htc drivers... Check my sign... U can find ADB and fastboot drivers with list of commands...
shiromau said:
install htc sync for htc drivers... Check my sign... U can find ADB and fastboot drivers with list of commands...
Click to expand...
Click to collapse
I have already done all of that but the phone still disconnects when on Fastboot USB mode
reeper250 said:
I have already done all of that but the phone still disconnects when on Fastboot USB mode
Click to expand...
Click to collapse
Well anyways it could be multiple things. It could be
1. You dont have proper drivers (but u said above you do with latest SDK and HTC Sync installed)
2. Broken USB port on computer
3. Broken mini HDMI port on your phone
4. Broken Cable.
You wouldnt by any chance be using PACman are you? I actually had some problems where my computer would not detect PACman in fastboot. If thats the case reflash PACman and try again. If that still doesnt work, then flash another ROM with full wipe, then see if it connects.
072665995 said:
Well anyways it could be multiple things. It could be
1. You dont have proper drivers (but u said above you do with latest SDK and HTC Sync installed)
2. Broken USB port on computer
3. Broken mini HDMI port on your phone
4. Broken Cable.
You wouldnt by any chance be using PACman are you? I actually had some problems where my computer would not detect PACman in fastboot. If thats the case reflash PACman and try again. If that still doesnt work, then flash another ROM with full wipe, then see if it connects.
Click to expand...
Click to collapse
I was running PACman but after I installed the latest update for it my phone kept bootlooping so I am currently running CyanVivo X. It connects fine using the USB cable but it just doesn't connect when going into Fastboot USB.
I can also connect through the recovery menu with Clockwork Recovery.
You have to make sure whether your USB port is broken or the cable itself.
Enviado do meu Incredible S
thiagofbrito said:
You have to make sure whether your USB port is broken or the cable itself.
Enviado do meu Incredible S
Click to expand...
Click to collapse
It is not the USB port or the cable because it works 100% fine when not in Fastboot USB. The phone connects perfectly fine within the ROM and in Clockwork Recovery but not in Fastboot USB. I am thinking that re-unlocking the phone may help.
EDIT: I was using a USB 3.0 port and that was the issue... For some reason it didn't like the USB 3.0 in Fastboot USB << Heads up for anyone else having this issue.
reeper250 said:
It is not the USB port or the cable because it works 100% fine when not in Fastboot USB. The phone connects perfectly fine within the ROM and in Clockwork Recovery but not in Fastboot USB. I am thinking that re-unlocking the phone may help.
EDIT: I was using a USB 3.0 port and that was the issue... For some reason it didn't like the USB 3.0 in Fastboot USB << Heads up for anyone else having this issue.
Click to expand...
Click to collapse
Is there any fix for this? My ultrabook only has USB 3.0 ports...
Yeah i've been having this same issue exactly for 3 days already but clueless. Shall there be anyone who had figured it out, plz kindly share the solution ok.
Thanks in advance
reeper250 said:
It is not the USB port or the cable because it works 100% fine when not in Fastboot USB. The phone connects perfectly fine within the ROM and in Clockwork Recovery but not in Fastboot USB. I am thinking that re-unlocking the phone may help.
EDIT: I was using a USB 3.0 port and that was the issue... For some reason it didn't like the USB 3.0 in Fastboot USB << Heads up for anyone else having this issue.
Click to expand...
Click to collapse
blackbird2394 said:
Is there any fix for this? My ultrabook only has USB 3.0 ports...
Click to expand...
Click to collapse
Denim Guy said:
Yeah i've been having this same issue exactly for 3 days already but clueless. Shall there be anyone who had figured it out, plz kindly share the solution ok.
Thanks in advance
Click to expand...
Click to collapse
No fix unless you want to replace your USB 3 ports with USB 2 ports.

usb problem

My htc one usb will not connect to any computer anymore for some reason.
It just says the device is not recognized and has malfunctioned.
I have htc sync installed with drivers.
I am rooted and s-off'ed with insertcoin rom on.
Is there anyway to get back to stock without usb.
Help would be great as i'm a bit lost now.
Thanks in advance...
fridaycider said:
My htc one usb will not connect to any computer anymore for some reason.
It just says the device is not recognized and has malfunctioned.
I have htc sync installed with drivers.
I am rooted and s-off'ed with insertcoin rom on.
Is there anyway to get back to stock without usb.
Help would be great as i'm a bit lost now.
Thanks in advance...
Click to expand...
Click to collapse
It's a driver problem on your pc.... are you using windows 8.1 preview?
i'm using xp on all 3 of my computers. my one x connects fine. i all drivers installed including adb.
it wont connect in bootloader,fastboot or recovery either.
Ok i have looked at the device id and it comes up with this in fastboot USB\VID_0000&PID_0000\5&4091F22&0&2
Now i have looked in the usb drivers and this id is not there , so it looks like a driver problem
How can i get this driver with the id in, as i have downloaded many drivers but with no luck.
fridaycider said:
My htc one usb will not connect to any computer anymore for some reason.
It just says the device is not recognized and has malfunctioned.
I have htc sync installed with drivers.
I am rooted and s-off'ed with insertcoin rom on.
Is there anyway to get back to stock without usb.
Help would be great as i'm a bit lost now.
Thanks in advance...
Click to expand...
Click to collapse
Uninstall HTC sync and drivers. Reconnect phone, and it should automatically re-install sync manager and drivers. If it does not, however, you need to manually install the drivers. Also, make sure your drivers are up to date. Installing the android sdk might not be a bad idea either.
Thanks for the reply. Tried everything even fresh pc setup . Something in my phone is wrong and cannot get any recognition from it . It shows usb fastboot then changes to ac charging . I have checked in usb drivers and that id is not there so it will not let me install manually either.
fridaycider said:
Thanks for the reply. Tried everything even fresh pc setup . Something in my phone is wrong and cannot get any recognition from it . It shows usb fastboot then changes to ac charging . I have checked in usb drivers and that id is not there so it will not let me install manually either.
Click to expand...
Click to collapse
Maybe a factory reset of your phone would help. I know that's a hassle, but it might reset or reconfigure whatever was lost or corrupted along the way.
Have done that thanks. Flashes different roms also .. can a different firmware be flashed through terminal emulator. Cannot even mount phone storage through usb. It just keeps alternating between unknown device and nothing.
fridaycider said:
Have done that thanks. Flashes different roms also .. can a different firmware be flashed through terminal emulator. Cannot even mount phone storage through usb. It just keeps alternating between unknown device and nothing.
Click to expand...
Click to collapse
Wow. Here's a hail mary then. Let the battery run out. Download stock RUU. Connect to PC, and see if fastboot usb comes up. If yes, boot into recovery, and flash RUU. Start from scratch.
I did try that to be honest. Is there anything special I need to know about doing that ..do I let the phone charge fully or anything before I try fastboot. Thanks for your help.
Sent from my HTC One using Tapatalk 4
fridaycider said:
I did try that to be honest. Is there anything special I need to know about doing that ..do I let the phone charge fully or anything before I try fastboot. Thanks for your help.
Sent from my HTC One using Tapatalk 4
Click to expand...
Click to collapse
No, let the battery drain completely. Then reconnect it. As soon as anything on the phone shows up (normally the charging sign) get into bootloader. Boot to recovery and flash the RUU. Of course, it's all contingent on recovery being able to read usb, which it should (recovery uses different port and drivers than boot or oem).
Thanks I will give that a go. If that doesn't work is there an update.zip or img I can flash through hboot that will return the phone to stock. ?
Sent from my HTC One using Tapatalk 4
fridaycider said:
Thanks I will give that a go. If that doesn't work is there an update.zip or img I can flash through hboot that will return the phone to stock. ?
Sent from my HTC One using Tapatalk 4
Click to expand...
Click to collapse
If that doesn't work, you could try downloading a zip of your stock, renaming it update.zip (or anything.zip, really), and flashing that. But I'm pretty certain that you'd have to use adb to flash that through recovery too. Good luck with it all, and I hope you get back on track!
-Mike
Thank you for your help. Will post as soon as I've let battery run down.
Sent from my HTC One using Tapatalk 4
fridaycider said:
Thank you for your help. Will post as soon as I've let battery run down.
looks like usb socket is at fault. don't know how i'll get on with warranty as i cannot get back to stock. Any idea's please
Click to expand...
Click to collapse
fridaycider said:
fridaycider said:
Thank you for your help. Will post as soon as I've let battery run down.
looks like usb socket is at fault. don't know how i'll get on with warranty as i cannot get back to stock. Any idea's please
Click to expand...
Click to collapse
To test this, plug your usb cable into the wall charger and see if it charges. If it does, it's working. If not, if you have another micro usb cable, try that. If it still doesn't work, then I would contact HTC about what your options might be (new phone, new usb cable, etc.). Good luck.
Click to expand...
Click to collapse
It does charge but I cannot get usb otg to work either and it was ok before . Does not see external usb storage .
Sent from my HTC One using XDA Premium 4 mobile app
fridaycider said:
It does charge but I cannot get usb otg to work either and it was ok before . Does not see external usb storage .
Sent from my HTC One using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Connect the phone to your pc. Cycle through all the different boot modes, boot, bootloader, and recovery. Do you hear any sound from the pc indicating it's picking up a device? If so, it's working, it's just not showing up while in android connected to pc, which would indicate an issue with drivers on your pc. If a sound happens during boot to recovery, leave it on recovery and get into adb mode on pc and attempt to flash the RUU. As soon as it's flashed completely, disconnect it from pc, completely uninstall ANYTHING having to do with HTC, android or 3rd party drivers. Then, reconnect the phone to your pc, and see if it auto installs the drivers and shows.
I have tried everything you have suggested . Even fresh install of xp on pc . Then installed htc sync from htc website . Plugged phone in , but still won't recognize phone . I get no usb connected icon on phone either . It just charges and get usb malfunctioning error on pc . I cannot use external usb drive on phone either . The phone recognizes it as a charger with an error saying that the charger has a fault . Thanks for your help so far .
Sent from my HTC One using XDA Premium 4 mobile app
fridaycider said:
I have tried everything you have suggested . Even fresh install of xp on pc . Then installed htc sync from htc website . Plugged phone in , but still won't recognize phone . I get no usb connected icon on phone either . It just charges and get usb malfunctioning error on pc . I cannot use external usb drive on phone either . The phone recognizes it as a charger with an error saying that the charger has a fault . Thanks for your help so far .
Sent from my HTC One using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Well, I can't think of anything else that would help. I think you should contact HTC and see if they've had other issues similar to yours, or if they can help you, but it sounds like your phone's usb is defective. If your phone came unlocked, you should be able to send it and receive a new one. Other than that, I really have no more suggestions. Best of luck.
-Mike

[Q]Samsung captivate I897 pc connection problem model 1007

i tried everything that suggest on thread http://forum.xda-developers.com/showthread.php?t=1953930
But my PC still not detecting the phone, i am able to get to download mode but pc just wont detect it T_T. i already tried 3 different pc and 2 different cable......
Anyone have any suggestion?
gamfunny said:
i tried everything that suggest on thread http://forum.xda-developers.com/showthread.php?t=1953930
But my PC still not detecting the phone, i am able to get to download mode but pc just wont detect it T_T. i already tried 3 different pc and 2 different cable......
Anyone have any suggestion?
Click to expand...
Click to collapse
Sounds like your usb port is broken.
BWolf56 said:
Sounds like your usb port is broken.
Click to expand...
Click to collapse
but it will still charge the phone if i plug in the usb port
Use original Samsung USB cable. Charging and data pins are different.
Cheap USB cables will only charge the phone, but you'll have no data connection.
Val D. said:
Use original Samsung USB cable. Charging and data pins are different.
Cheap USB cables will only charge the phone, but you'll have no data connection.
Click to expand...
Click to collapse
:crying: i am using the original samsuung USB cable:crying:
Do you have the right drivers? Have you tried uninstalling and reinstalling them?
I suggest you go throwing the connections thread all over again.
Sent from my SGH-I747 using xda app-developers app
gamfunny said:
:crying: i am using the original samsuung USB cable:crying:
Click to expand...
Click to collapse
When you connect the phone to the computer do you hear Windows specific USB device connection sound? If you do, then the computer sees something connected, but doesn't recognize the device. As BWolf56 said, check again your drivers. If there is no reaction when you connect the phone to the PC, then it's either the cable or phone's micro USB port. Also, try different USB ports on the computer. Use the ones to the back on desktop computers, not on the front panel. Good luck!
Val D. said:
When you connect the phone to the computer do you hear Windows specific USB device connection sound? If you do, then the computer sees something connected, but doesn't recognize the device. As BWolf56 said, check again your drivers. If there is no reaction when you connect the phone to the PC, then it's either the cable or phone's micro USB port. Also, try different USB ports on the computer. Use the ones to the back on desktop computers, not on the front panel. Good luck!
Click to expand...
Click to collapse
Sound may not appear. Just have to try with another cable and computer
Val D. said:
When you connect the phone to the computer do you hear Windows specific USB device connection sound? If you do, then the computer sees something connected, but doesn't recognize the device. As BWolf56 said, check again your drivers. If there is no reaction when you connect the phone to the PC, then it's either the cable or phone's micro USB port. Also, try different USB ports on the computer. Use the ones to the back on desktop computers, not on the front panel. Good luck!
Click to expand...
Click to collapse
ZidanCo said:
Sound may not appear. Just have to try with another cable and computer
Click to expand...
Click to collapse
Tried usb port in the back and different cable, still not detecting in the download mode
gamfunny said:
Tried usb port in the back and different cable, still not detecting in the download mode
Click to expand...
Click to collapse
Does it detects it when it's simply powered on?
I think you don't have the drivers (or right drivers).
BWolf56 said:
Does it detects it when it's simply powered on?
I think you don't have the drivers (or right drivers).
Click to expand...
Click to collapse
my phone is stuck in AT&T logo when I power one
gamfunny said:
my phone is stuck in AT&T logo when I power one
Click to expand...
Click to collapse
You haven't confirmed your drivers. Do you have the right ones?
BWolf56 said:
You haven't confirmed your drivers. Do you have the right ones?
Click to expand...
Click to collapse
I download my drivers from this thread http://forum.xda-developers.com/showthread.php?t=1953930
gamfunny said:
I download my drivers from this thread http://forum.xda-developers.com/showthread.php?t=1953930
Click to expand...
Click to collapse
Try directly from the samsung website. I'm not sure what else it could be.
Sent from my SGH-I747 using xda app-developers app
BWolf56 said:
Try directly from the samsung website. I'm not sure what else it could be.
Sent from my SGH-I747 using xda app-developers app
Click to expand...
Click to collapse
The tread has the link from the samsung website and I download it from there....
What happen is before i have cayagenmod 10 and i want to wipe it clean and re-flash it with official rom. So i went to CMW and delete everything there, so maybe i detele something that i not suppose to and get me this situation??
gamfunny said:
The tread has the link from the samsung website and I download it from there....
What happen is before i have cayagenmod 10 and i want to wipe it clean and re-flash it with official rom. So i went to CMW and delete everything there, so maybe i detele something that i not suppose to and get me this situation??
Click to expand...
Click to collapse
I highly doubt it. CWM wouldn't delete something that hurt itself.
Last thing I can think of is checking your usb port's and cable's data pins, perhaps they're damaged.
gamfunny,
U could also try one of my Heimdall One Clicks. See here... http://forum.xda-developers.com/showpost.php?p=18370912&postcount=3
Heimdall uses different usb drivers. There is a Read Me file included in the downloads, with full instructions. I would suggest u have a Jig (u can make or buy one easily) just in case u need a way to get into download mode and the button combo won't work.
Sent from my SAMSUNG-SGH-I747 using Tapatalk
BWolf56 said:
I highly doubt it. CWM wouldn't delete something that hurt itself.
Last thing I can think of is checking your usb port's and cable's data pins, perhaps they're damaged.
Click to expand...
Click to collapse
If it damage then it won't charge right? but mine can still charge.....
4-2ndtwin said:
gamfunny,
U could also try one of my Heimdall One Clicks. See here... http://forum.xda-developers.com/showpost.php?p=18370912&postcount=3
Heimdall uses different usb drivers. There is a Read Me file included in the downloads, with full instructions. I would suggest u have a Jig (u can make or buy one easily) just in case u need a way to get into download mode and the button combo won't work.
Sent from my SAMSUNG-SGH-I747 using Tapatalk
Click to expand...
Click to collapse
tried Heimdall and it doesn't detect my phone either , I can get to download mode without a Jig
Any other suggestion? I really want to save my cappy
gamfunny said:
If it damage then it won't charge right? but mine can still charge.....
tried Heimdall and it doesn't detect my phone either , I can get to download mode without a Jig
Any other suggestion? I really want to save my cappy
Click to expand...
Click to collapse
Actually, the data pins are different than the ones for charging. But it's a shot in the dark since everything else doesn't seem to be working.
Sent from my SGH-I747 using xda app-developers app
BWolf56 said:
Actually, the data pins are different than the ones for charging. But it's a shot in the dark since everything else doesn't seem to be working.
Sent from my SGH-I747 using xda app-developers app
Click to expand...
Click to collapse
do you know which pin is the data one? i want to try and see if i can clean them

Nexus Rootkit Fastboot not found

I am using the Nexus Root Toolkit to try and install the latest version of TWRP and Rootkit will reboot my phone into bootloader mode just fine, but when it checks fastboot connectivity, it can't find my phone.
Any ideas what is causing this?
lazerus06 said:
I am using the Nexus Root Toolkit to try and install the latest version of TWRP and Rootkit will reboot my phone into bootloader mode just fine, but when it checks fastboot connectivity, it can't find my phone.
Any ideas what is causing this?
Click to expand...
Click to collapse
http://developer.android.com/sdk/win-usb.html
probably need the google usb drivers.
biggiestuff said:
http://developer.android.com/sdk/win-usb.html
probably need the google usb drivers.
Click to expand...
Click to collapse
Already installed that(even removed and reinstalled) and still no luck. My PC sees my phone as a Nexus 6, the toolkit sees it, just when it reboots it cant detect fastboot. Not sure what to do.
lazerus06 said:
Already installed that(even removed and reinstalled) and still no luck. My PC sees my phone as a Nexus 6, the toolkit sees it, just when it reboots it cant detect fastboot. Not sure what to do.
Click to expand...
Click to collapse
Does it show up in device manager? If not try a different cable and/or USB port. If it does show up, does it have an error? What's it listed as?
Sent from my Nexus 6 using Tapatalk
biggiestuff said:
Does it show up in device manager? If not try a different cable and/or USB port. If it does show up, does it have an error? What's it listed as?
Sent from my Nexus 6 using Tapatalk
Click to expand...
Click to collapse
Finally got it working, it was showing up in Windows 10 as a camera and a Nexus 6, removed the camera from device manager and it worked. So weird...

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