Screen Cracked. Can't access phone. - Xperia Z4/Z3+ Q&A, Help & Troubleshooting

Hello everyone,
Just had a cracked screen on Z3+ and I can't seem to access my phone to backup important files. I need to enable USB debugging so I can control the phone from PC or use the "Detect USB Device" to enable the OTG and use a Mouse to control the phone. Any ideas?
Thanks,

Spidereon said:
Hello everyone,
Just had a cracked screen on Z3+ and I can't seem to access my phone to backup important files. I need to enable USB debugging so I can control the phone from PC or use the "Detect USB Device" to enable the OTG and use a Mouse to control the phone. Any ideas?
Thanks,
Click to expand...
Click to collapse
Hello,
Unfortunately, with the Z3+ your screen becomes unresponsive once its cracked. The same happened to mine. The good news is there's a way of getting into the phone to backup and/or delete personal information before sending it off for repairs. You need a "otg usb on the go adapter cable", you connect one end to the phone and connect a mouse to the other end and use it to navigate the screen of your phone. There should be one among the accessories that came with the phone or you can get one on amazon or similar websites.
All the best.

Related

Broken Digitizer

Hello xda community,
recently my Z3C fell and the screen got smashed so bad that the digitizer was rendered useless. I can't unlock my phone anymore and its not rooted. Luckily I had insurance and will get a replacement on tuesday, however I need to somehow control my phone through my pc to get some apps configured, make a backup and also wipe my phone. Does anyone know of a solution for controlling my Z3C without the touchscreen? I have USB Debugging enabled, but without root, I don't know what I can use in the place of Android Screencasting. Even being able to manage my toggles such as wifi and bluetooth would help out. Thanks!
Install app (with adb push from pc) like AirDroid to control phone screen via PC web browser.. good luck

Can I turn on usb file transfer on a Galaxy Note 5 with a broken screen?

Hi,
I am in dire need of assistance. My note 5 fell from about 30 meters and the screen was BROKEN and actually was SEPARATED from the body of the phone. To my utter amazement, the phone is still working. The phone charges normally, can be powered on and shutdown, can be unlocked by connecting a keyboard through an OTG cable, the speaker still works, and the vibration still works. There is no custom recovery on the phone and it's not rooted
I desperately need the data that's on the phone. I have tried using smart switch but it shows a message telling me that "USB file transfer" is not allowed. I tried using ADB but the phone is not detected when I use the adb devices command
All I need is a way to enable usb file transfer so I can backup the data on the phone using smart switch or a way to copy all the files from the phone.
CAN ANYBODY HELP ME?

Samsung g900a broken screen, USB debugging OFF, STOCK, how to retrieve pictures?

Good evening,
I am at my wits end.
I am using a Samsung S5 (AT&T)
This phone is STOCK
USB debugging is OFF
I do not have any RECOVERY on this phone
The screen is BROKEN and NON-FUNCTIONAL
I have a PIN ENABLED
I've been scouring the internet for about 8 hours with no solution.
I have tried an array of programs, unfortunately, most of them require USB debugging to be ON, which, to reiterate, mine is set to OFF, as in NO USB debugging, otherwise I would not be here asking for help.
I have searched the internet in search of a way to turn USB debugging ON via my PC, but the only feasible method (using Samsung Find My Mobile) was futile as I do NOT have an account with SAMSUNG.
I wish to retrieve very important pictures and documents from my phone,
again,
to reiterate,
NON FUNCTIONING SCREEN, USB DEBUG IS OFF, PHONE IS STOCK, NO RECOVERY, NO SAMSUNG ACCOUNT AND IS PIN PROTECTED.
Is there any other way I can retrieve my files?
The only other method that may work is using a mini HDMI (will be purchasing soon) so I can display my phone onto another screen, and hopefully unlock the pin with a keyboard.
Please, if anyone has any ideas, please let me know.
Thank you very very much in advance.
-Cat.​
christmastree1 said:
Good evening,
I am at my wits end.
I am using a Samsung S5 (AT&T)
This phone is STOCK
USB debugging is OFF
I do not have any RECOVERY on this phone
The screen is BROKEN and NON-FUNCTIONAL
I have a PIN ENABLED
I've been scouring the internet for about 8 hours with no solution.
I have tried an array of programs, unfortunately, most of them require USB debugging to be ON, which, to reiterate, mine is set to OFF, as in NO USB debugging, otherwise I would not be here asking for help.
I have searched the internet in search of a way to turn USB debugging ON via my PC, but the only feasible method (using Samsung Find My Mobile) was futile as I do NOT have an account with SAMSUNG.
I wish to retrieve very important pictures and documents from my phone,
again,
to reiterate,
NON FUNCTIONING SCREEN, USB DEBUG IS OFF, PHONE IS STOCK, NO RECOVERY, NO SAMSUNG ACCOUNT AND IS PIN PROTECTED.
Is there any other way I can retrieve my files?
The only other method that may work is using a mini HDMI (will be purchasing soon) so I can display my phone onto another screen, and hopefully unlock the pin with a keyboard.
Please, if anyone has any ideas, please let me know.
Thank you very very much in advance.
-Cat.​
Click to expand...
Click to collapse
Oh jeez... looks like you've really got yourself in a pickle here.
Unfortunately there isn't another way to retrieve your photos without a functioning screen (you can buy a new LCD assembly for about $150 on iFixit but you'd have to install it). The HDMI tactic should work, but otherwise you're pretty screwed D:
Let this be a lesson to others to ALWAYS BACK UP YOUR STUFF. That or use an external SD when you can :3
Sorry I couldn't be of much more help than that.
AptLogic said:
Oh jeez... looks like you've really got yourself in a pickle here.
Unfortunately there isn't another way to retrieve your photos without a functioning screen (you can buy a new LCD assembly for about $150 on iFixit but you'd have to install it). The HDMI tactic should work, but otherwise you're pretty screwed D:
Let this be a lesson to others to ALWAYS BACK UP YOUR STUFF. That or use an external SD when you can :3
Sorry I couldn't be of much more help than that.
Click to expand...
Click to collapse
I appreciate your response, and I hope you can help me get out of this salty pickle
I may have to go the route of replacing the lcd assembly if finances allow (broke as a joke, right now)
So, I finally tracked down an MHL cable, and this is where I am stuck. I am able to output the screen onto my tv, however, I cannot interact with it when I plug a USB mouse or keyboard into the TV (the TV does not state incompatibility, however it said 'device unsupported' when I plugged in a ps3 controller [for poops and giggles, and with a little hope it would work] so that tells me the keyboard and mouse should work.
This is such a tease seeing my phones display, without being able to do anything. Oh my gosh.
I feel like I'm doing something wrong, and possibly a very obvious error I'm overlooking.
Thank you.
Regards,
C​

Dropped my ROG phone II screen black - how can I recover docs before sending to asus?

Hi guys
super annoyed this morning. I dropped my rog phone II ultimate onto a concrete floor and now the screen is black with the odd flashing like #devastated!
I'm going to send to asus for repair to keep warranty.
My issue is how can I recover some data on the phone? I've plugged it into my PC it will pick the device up. However a prompt usually comes up on the phone screen which I can't press.
I was thinking of buying an asus pro dock or just a cheap generic usb c to HDMI cable to see if I can get into the storage this way but the other problem I have is finger print security is set up on the device!
such a nightmare can anyone give me some advice on the way forward?
regards
phuckstar
to activate asus RMA you have to tick a box accepting asus will erase all data before you can proceed with the return.
Hi all
I find my own solution and post here to help anyone with similar strife. so here goes.
you will need a usb-c to HDMI hub with at least two usb ports, one for keyboard, one for mouse. Then you can log in via password, save any data, enable usb debugging etc etc.
you connect hub into the side usb-c port of the phone, (not the red one)
you can plug the bottom one into pc and now you can acknowledge the usb transfer request nag pop up.
regards

Broken screen, how to access phone?

Just a few days after taking the case off my phone because it was interfering with wireless charging, I dropped it. Was in excellent condition after several years of use. So, how can I access the phone either via rebooting it with the sd or wired? With the screen cracked, I cannot turn on USB debugging through the system>about> method.
Yes, well... good luck.
Maybe you can try it with Samsung Dex or if just the touch is broken you can connect a mouse with an USB-C Adapter.
Buy a usb-c to hdmi with at least one usb, then you can use dex mode or while in dex clicking on the right bottom you can switch from dex mode to "phone-mirror" mode and use your phone.
GamingSoldier said:
Buy a usb-c to hdmi with at least one usb, then you can use dex mode or while in dex clicking on the right bottom you can switch from dex mode to "phone-mirror" mode and use your phone.
Click to expand...
Click to collapse
If they can navigate to that setup with a dead display... it's going be a tall order if it doesn't automatically connect.
blackhawk said:
If they can navigate to that setup with a dead display... it's going be a tall order if it doesn't automatically connect.
Click to expand...
Click to collapse
Here with mine galaxy s10 it automatic connects to the hdmi out, so ¯\_(ツ)_/¯
Seems that few people has the issue of wanting something with a broken screen phone, here i'm trying to install a rom that has Aroma graphic interface to install, and i get it how hard can it be.

Categories

Resources