The name of contacts in the messaging app, call log and whatsapp doesn't show - G 2014 Q&A, Help & Troubleshooting

After about 2-4 days from getting the marshmallow update the messaging app, the WhatsApp app and the call log won't display any names from the phone contacts, my friend has the same phone and the exact same thing happened to her, not even when calling a contact from the contacts list the name will show up. Does anyone know of a way to fix this issue without doing a factory reset?

i had the same problem one time, try to see if contacts are duplicate it, i dont remember how can i fix it

Go to setting -> apps -> find whatsapp and click on it-> go to permission-> give it all permission required. Now open whatsapp go to contact and refresh from menu and all the contact will be there now. If it doesn't refresh properly force stop whatsapp and refresh again.

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Messages app not working

It's been almost a week since the stock Messages app started acting up.
If I try to open the app by tapping the icon, it will start, briefly show the messages and close itselt with an error prompt that allows me to close it or send an error report. If I receive an SMS and tap the notification, the app opens and shows the message, I can reply and it works fine this way.
Restarting the phone sometimes solves this right away but it appears at random times. I don't text that much via SMS (mainly WhatsApp and Skype) but it's annoying to not be able to open the app to send an SMS on the rare occasions I need to.
I have an unlocked US model, I'm not rooted or anything. Using stock with Nova Launcher Prime and a couple icon packs.
Has anyone experienced this problem with the Messages app?
I'm currently waiting for the 4.2.2 update to show on the phone. I hope this is fixed in this update.
If the update doesn't fix it, I will try Textra or SMS Now. I've read good things bout them but I really didn't need an extra messaging app since I received or need to send 1-3 SMS a day.
Having a 3rd-party SMS apps will interfere with the stock Contacts and Dialer apps in some way?
ajua said:
It's been almost a week since the stock Messages app started acting up.
If I try to open the app by tapping the icon, it will start, briefly show the messages and close itselt with an error prompt that allows me to close it or send an error report. If I receive an SMS and tap the notification, the app opens and shows the message, I can reply and it works fine this way.
Restarting the phone sometimes solves this right away but it appears at random times. I don't text that much via SMS (mainly WhatsApp and Skype) but it's annoying to not be able to open the app to send an SMS on the rare occasions I need to.
I have an unlocked US model, I'm not rooted or anything. Using stock with Nova Launcher Prime and a couple icon packs.
Has anyone experienced this problem with the Messages app?
I'm currently waiting for the 4.2.2 update to show on the phone. I hope this is fixed in this update.
If the update doesn't fix it, I will try Textra or SMS Now. I've read good things bout them but I really didn't need an extra messaging app since I received or need to send 1-3 SMS a day.
Having a 3rd-party SMS apps will interfere with the stock Contacts and Dialer apps in some way?
Click to expand...
Click to collapse
First thing I would do is go into settings > apps >all. Go to messages then force stop. Reset defaults and delete data.. That should reset anything you may have changed on error. If that doesn't work do a factory reset. If that doesn't work then I would say your launcher has a conflict
Sent from my HTC One using xda app-developers app
I already deleted its cached data and reset default options. Could be Nova Prime Launcher having a conflict with Messages, but the strange thing is that it started to happen long after installing Nova.
I'm waiting for the 4.2.2 update. When it shows I will update and do a factory reset.
Thanks

Whatsapp for Dual sim

Ok tried installing twin app for Whatsapp, first instance worked fine, the twinned app kept running through the set up process then saying cannot run as you don't have google play services installed...blah..blah...
If anyone has had this issue, I have managed to fix this, first of all get whatsapp running on your main sim, then use twin app in Settings > Apps > Twin App to make a second copy, open the second copy of whatsapp and go through your registration for your second sim until you get the "cannot run...." message. Don't close the app, press home and open up Settings > User & Accounts then add New Twin account for whatsapp, the whatsapp will reopen and allow you to continue setting up your display name and photo. Next click the chat button and import your contacts. Now enjoy using two versions of whatsapp for your two sim cards.

Question Origin OS Ocean Google Messages

I have debloated my phone and replaced the Chinese apps with Google apps. Notifications work without any problem. I knew going into this that I wouldn't be able to use Android Auto, Google Backup, and 'Hi Google' voice activation for Google Assistant, but I've run into a snag with the Google/Android Messages app. I can send and receive text messages, but when I try to send a picture it just says "sending" and I eventually get a system notification that my message could not be sent. This happens whether I have RCS Chat enabled or turned off in the Google Messages app settings. In both the Google Messages settings and my Vivo system settings I have enabled "allow MMS messages". I know that MMS uses Mobile Data only, so I tried sending a picture with the phone's WiFi turned off thinking the phone was trying to send the pictures by WiFi rather than Mobile Data, but they still won't send. I have installed an uninstalled the app, gone into Recovery Mode and cleared the cache partition, but the problem persists. If I reinstall the default Vivo Messages app the pictures send instantly. Can anyone think of a reason why I can send SMS but not MMS in Google Messages?
frcraig said:
I have debloated my phone and replaced the Chinese apps with Google apps. Notifications work without any problem. I knew going into this that I wouldn't be able to use Android Auto, Google Backup, and 'Hi Google' voice activation for Google Assistant, but I've run into a snag with the Google/Android Messages app. I can send and receive text messages, but when I try to send a picture it just says "sending" and I eventually get a system notification that my message could not be sent. This happens whether I have RCS Chat enabled or turned off in the Google Messages app settings. In both the Google Messages settings and my Vivo system settings I have enabled "allow MMS messages". I know that MMS uses Mobile Data only, so I tried sending a picture with the phone's WiFi turned off thinking the phone was trying to send the pictures by WiFi rather than Mobile Data, but they still won't send. I have installed an uninstalled the app, gone into Recovery Mode and cleared the cache partition, but the problem persists. If I reinstall the default Vivo Messages app the pictures send instantly. Can anyone think of a reason why I can send SMS but not MMS in Google Messages?
Click to expand...
Click to collapse
Hi Craig. You know that I face the same problem. One of my friend is working in Vivo France. I contacted Vivo China to expose the problem with google message. They find something and they told him that they are going to push an update soon with a patch for google message. ✌✌✌✌✌✌
Thank you for staying on top of this!

Question no way to receive push messages / email

Hi everybody, I have a problem since the day 1 I have this phone (2 months ago).
There's no way to receive whatsapp messages and email until i manually open the applications. Already tried to:
disable any battery saving setting
check any application permission
restore the phone
re-install the app
CHANGE OPERATOR
USE WIFI
and still the phone fall asleep and i receive all messages only when i open the app.
any idea to solve that?
Thanks
That's weird. Mine works fine - on battery setting i have option " with optimization".
But i have active option "picture in picture". Perhaps check this one.
Check background management for whatsapp. Disable it. Check autorun list. WhatsApp should be checked there.
I have no problems with WhatsApp.

Question Incoming calls not showing names

Hi,
I've recently moved from a Galaxy S21 to the Pixel 7.
Ever since, on my new Pixel, incoming calls (it might be for specific callers, still unsure) will not show their names, only the numbers!
Later on, on the recent calls list, their names will appear perfectly.
When the incoming call is just a popup over another app, or through notifications, it would actually show the name.
My headphones would even say the name of the caller with the incoming call.
But the phone app would only show a number.
Attaching screenshots.
I've tried already to clear both cache & data of the phone app.
Any suggestions are welcome!
In your contacts (address book app) are the numbers exactly the same as what is shown in the call log? No + or ( ) ?
Are you using the Google contacts app?
That's my only thought.
Hmm, thanks, I usually have people saved with their country code, and this shows just the local number..
I've tried adding now for one of them also the number without the country code, and funny enough even the popup now doesn't show their name :sss
I have the google contact app, though I'm not sure that's what's used by default on the pixel.
I've tried now to merge some 500 contacts through the google contacts app, it's said it'll take some while before it's reflected on my phone, will check again later if that's made any difference.
i had a similar issue when receiving sms messages and calls. i disabled the chat feature in the messaging app which solved the problem for me.
AJ205 said:
i had a similar issue when receiving sms messages and calls. i disabled the chat feature in the messaging app which solved the problem for me.
Click to expand...
Click to collapse
Thanks for sharing, I'm still figuring this one out..
meirjean said:
Hi,
I've recently moved from a Galaxy S21 to the Pixel 7.
Ever since, on my new Pixel, incoming calls (it might be for specific callers, still unsure) will not show their names, only the numbers!
Later on, on the recent calls list, their names will appear perfectly.
When the incoming call is just a popup over another app, or through notifications, it would actually show the name.
My headphones would even say the name of the caller with the incoming call.
But the phone app would only show a number.
Attaching screenshots.
I've tried already to clear both cache & data of the phone app.
Any suggestions are welcome!
Click to expand...
Click to collapse
Does the phone app have permissions for Contacts? Did you try stopping the phone app, clearing the storage, and then reopen it?

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