Can't turn on MTP mode - Nexus 6 Q&A, Help & Troubleshooting

Hi, guys! I have a trouble and I broke my mind to try to solve it. My phone N6 can't work in mass storage mode (MTP), only Charging, PTP, or MIDI. If I try to turn on any other modes (MTP, RNDIS, Audio Source), the phone automatically changes to Charging. I tryed to turn on/off USB debugging in Developer options, several times flash another versions of firmware, use another cable (but I think it can't help, because MTP don't turn on even cable doesn't connect to phone. Don't know what I can to do else. Help, please.
See details by link: youtu.be/em1di2fqT6g

Unplug your usb, go disable usb debugging, go into your developer options, find "select usb config" under the "networking" section.
You will want to select MTP, if it doesnt work look for PTP, and if it doesnt work (or isnt there) just select file transfer.
This will now be default selection when you plug in your phone. if your phone is still not being recognized, id highly suggest trying one more cable.
i literally have 5 in my house that are all **** and only charge.

noidea24 said:
Unplug your usb, go disable usb debugging, go into your developer options, find "select usb config" under the "networking" section.
You will want to select MTP, if it doesnt work look for PTP, and if it doesnt work (or isnt there) just select file transfer.
This will now be default selection when you plug in your phone. if your phone is still not being recognized, id highly suggest trying one more cable.
i literally have 5 in my house that are all **** and only charge.
Click to expand...
Click to collapse
tryed all of this earlier, and nothing helps

why cant you use ptp?

I can, but think that there is something wrong torturing me This phone arrived a few days ago from Ebay, and I would like to know is this a bug from seller, or I broke it while firmware, and whether it is possible to fix.

Did you solved the problem? I have the same problem with my nexus 6

no, after I disassembled the phone for changing camera module, I found a new problem, phone doesn't charge anymore. At this moment I wait a spare logic board. I think that problem with MTP mode is a hardware problem, wich can progress.

Related

USB interface not working after bad flash. What to do?

My Trinity device is not recognized by any of my 3 pc's using any of USB ports. The problem started when I wanted to try a different ROM. I currently have 20070418_RUU_Trinity_LVSW_WWE_1.25.0.8 installed. I wanted to install img-32424-mUn_1_25_AKU3_5 but during the reboot after the ROM transfer the connection failed for the USB connection, after which I gave up and thought well let's try again and soft resetted the device. However I was never able to get a Active Sync session going again. The OS is still booting fine so I feel I am trying to fix something which is not entirely broken. I also tried the suggestion for flashing from SD card, but that did not load the TRINIMG.nbh file as I hoped (and read) it would. So I have a IR connection and possibly a bluetooth connection (I left my bluetooth module at work so I cant test this) Will this be my free ticket out of jail? Thanks for your input.
I seem to remember something about someone loosing USB connectivity after installing and messing with the GPS icon. This probably won't help but I would try in your case.
Start>Settings>Connections>GPS
Program Port>None
Hardware Port>None
Baud>9600
Check manage GPS automatically
Exit & turn phone off
Turn phone back on
Doesn't work?
You are no worse off
Works?
Reset hardware port to Com 9
Uncheck manage automatically
Leave program port to off
Set GPS software to com 9 9600
tried it, but didnt work.
Does the USB connection work in bootloader mode by any chance? (Hold the power and camera buttons down and reset with the stylus).
Try to delete the ActiveSync partnership on both the PDA and computer and then reestablish it ... it may have nothing to do with USB at all.
Problem went away after I forgot to turn off the PDA while it was connected to the wireless. It apparently didnt switch itself of because it was dead when I tried to turn it on. After charging it for a while I could turn it on, and as by a miracle the USB interface finally connected properly with my laptop. It didnt give the error "Windows has encountered an unknown device on your USB port" So thanks for all your input sofar.

[HELP] usb conneting to pc dont work anymore

hello all.
i have a strange problem on my diamond. in a few days i charge my phone in a new car kit.
and now i have the problem that i cant connet my phone to pc with usb cable. just with bluetooth.
but the phone charge me and the headspeak work fine
maybe the rom its not good anymore?
if i will make a hart reset the will solved my issue?
thanks for the help
derfler d
,,,,
1 more thing, when i charge the phone in the car he was getting hot. and i power off my phone and out my battery and start over my phone again.
aybe this burn something into the phone?
hi
was it a third party car kit?
sometimes when you start your car you can get a power surge though it and it burns the usb port.
This happen to me and I had to send it back to be fixed. (it cost me to fix it)
also have a look here it may help http://forum.xda-developers.com/showthread.php?t=457255&highlight=charging
i try to make a bootloader but i can't
so i i make a hard reset ?
and what will when i make it... this start my rom over again like the first time that i install it ?
ammm after i doin a hard reset its still doesn't work for me...
some 1 ? ...
have you tried a different USB cable.
I had a similar issue before and it turned out it was the USB cable itself.
yeah i try it...
Did you try it on another computer?
When you connect the phone to the USB port, do you get the popup asking how you would like to use it? *ActiveSync, USB Disk, internet sharing)
If you don't get one, check your settings: Start Menu -> Settings -> Connections -> USB to PC.
Check what the options are and if the "Ask me first about USB connection" is enabled.
Reconnect the phone and see if it works.
If it still doesn't work, you should check the Device Manager in your Windows computer (if you use one that is). See if the device is recognised. You can try to remove the device and reinstall the drivers for it.
ai try on snythere computer and nothing. the phone asking me about active,usb disk and internet sharing. and also nothing. so i thing that my usb connecting s burn imself. lucky that we have bluetooth, slowly but it fine... 10q for trying helping me
maybe this works
hi,
I had the same problem, try this:
go to preferences > connections > usb to pc > and uncheck the advanced networking checkbox.
After that it worked for me. BUT! I Was unable to connect to the internet on my phone through my usb cable!
So I just uninstalled active sync disconnected my phone, checked advanced networking back on again and reinstalled active sync, be sure to remove all previous pairings between your pc and your phone. I hope this works for you
greets Daan
ps always make a back up of your contacts and stuuf when uour doing these kind of things, active sync just sucks *****
nope, nothing...
**** man must be hardware:s i hope not.
cant think of anything else but to send it back for repair
good luck

[Q] USB Connection Issues

I have an issue with my PC not recognizing my Captivate. When I plug in the USB cable to my PC, I can choose to activate USB mode and it prompts me to mount the drive, I say yes but nothing shows up in My Computer. I was able to do all this fine just a few days ago.
I have uninstalled/reinstalled the drivers. I installed Samsung Kies and it doesn't recognize the phone. I tried my phone on another PC and it won't show up there either. I've factory wiped the phone twice now.
Is it a problem with the phone or is there something I can do to get this to work?
I'm having the same issue. Did you get this resolved & if so, how? Tried both ports on my MB Pro & work PC...tried Samsung cable & another USB cable. Debugging is on.
Try Settings -> Applications -> USB Settings -> (select) Mass Storage
I found that when my captivate was set to Kies my computer wouldn't pick it up.
Mine was set to ask on connection. Tried mass storage mode (debugging off) & no dice. Back to ask on connection with debugging on, and still nothing. I've tried all 3 USB ports on my work laptop and both on the MB Pro. Any other ideas?
Did u try enabling "debug mode" and seeing if the PC recognizes it.
The main issue is usually your USB cable. I had the same issue. You need to find an OEM mini usb cable for it to work properly. The one that came with my phone works fine, but when i went to ATT and bought one for my work, it only lets you charge the phone and does not put your phone into USB connection mode.
cajuntigerbait said:
The main issue is usually your USB cable. I had the same issue. You need to find an OEM mini usb cable for it to work properly. The one that came with my phone works fine, but when i went to ATT and bought one for my work, it only lets you charge the phone and does not put your phone into USB connection mode.
Click to expand...
Click to collapse
The ones from MonoPrice work for me and they were like $1.50
Diablo: Been in debugging mode most of the time trying to get it to work. Main issue is getting my personal MB Pro to recognize, so I won't be able to check/tinker much until after work tonight.
cajuntigerbait: I've been using the provided Samsung cable – tried a work Blackberry cable (works fine with my work BB) to no avail as well.
Will update tonight. Any tried & true methods for cleaning the phone port while I'm at it? Thanks for the quick responses, everyone
richhy said:
The ones from MonoPrice work for me and they were like $1.50
Click to expand...
Click to collapse
Thanks, will check the site & order a few when I get a chance. Couldn't hurt to have a couple spares, right?

Potential (very annoying) USB connection issue

I went into menu -> settings -> connectivity, and set the USB connection to "Always Ask" when connecting to a computer so that it would ask me if I want to use Charging/Mass Storage/Media Sync/etc. Even with that box checked, no matter what I do, when I connect the phone to my computer, it does NOT ask me what USB connection mode to use. Can anyone else confirm whether or not they experience this problem?
Thanks!
SOLVED - driver conflict with my Samsung Epic. Connecting one then the other wreaks all sorts of havoc.
call Verizon or LG for that support..OR try your control panel windows settings..devices
pissinguoff247 said:
I went into menu -> settings -> connectivity, and set the USB connection to "Always Ask" when connecting to a computer so that it would ask me if I want to use Charging/Mass Storage/Media Sync/etc. Even with that box checked, no matter what I do, when I connect the phone to my computer, it does NOT ask me what USB connection mode to use. Can anyone else confirm whether or not they experience this problem?
Thanks!
Click to expand...
Click to collapse
Is the little USB symbol showing up in the notification bar?
If not...try a different USB port on the computer.
Sounds dumb, i know...but it worked for me today when I had the same problem. And I think I recall it working on my old Incredible.
SOLVED
SOLVED - driver conflict with my Samsung Epic. Connecting one then the other wreaks all sorts of havoc, between mass storage mode and whatnot. When I switch the LG from charge to mass storage and back on the fly, it's doing something to the samsung drivers. When i reconnected my samsung, then the LG again, things went cuckoo for cocoa puffs until I rebooted.
I can't post a new topic as I have less then ten posts but I have an issue with my connectivity as well. When unplugged the phone still shows the USB icon in the top left corner like it is plugged in. However when plugged in the phone will charge but when connected to a computer mass storage mode will not work or show up. I have tried it in windows xp/ osx on my MacBook. Windows 7 on my desktop and nothing. The drivers are good as it was working before. I have done a wipe/data, restored back to cubed 1.1 mod and it is still doing it. It doesn't bug me that bad as I use andftp to move my apostle back and forth from my NAS to sdcard. But I would like it fixed as trying to put music or ISO's for my psx emulator can take a minute over the wifi. Any help would be appreciated.
Sent from my VS910 4G using Tapatalk
Why am i getting a Factory data cable connected and i cannot switch between usb modes?

[Q] Galaxy Note wont connect to pc

Hello forum !
i have used a couple of hours now trying to find a solution to my problem both here on the site but also on the internets.
i just recently became the happy owner of a Note, but i have been completely unable to connect it to any of my pc's ive had a galaxy i9000 that i didnt have any problems with but with my note it wont work.
under win7 64bit - when i plug the usb cable a "boc opens" in the drop down menu called MTP and when i klick that nothing happens, ive trid the varies ways of removing the sd card unmounting it etc. and debugging and so on but wont work.
it randomly connected once but then it dissapeared from my computer.
under winXP 32bit it just says usb device not recognised, i really wanna root this thing so i can play with the true power of this amazing device.
and on both pc's ive tried with kies and driver packs both together and seperately.
anyone out there that can help me out with this problem ?
cheers
and happy new year
Prosasan
Before connecting it to the PC with the cable, click "connect storage to pc" in the USB settings. After clicking it, then it will ask you to connect to pc. If you connect to pc before clicking it will not connect.
Sent from my GT-N7000 using Tapatalk
Hello i have done that but the same happens ive done it like it says i should i just dont get why my pc wont recognise it , when i press it and then it waits for me to plug it in, i do that the dialogue box shuts and then nothing happens besides windows saying unrecognised device connected
Strange, Mine connect fine just like how marinervijay mentioned. Go to Settings > Wireless> Usb Utilities and press connect first and then insert your USB, then press connect USB. Voila. There should be a window prompting to open in your windows just like when u insert a flashdrive to ur computer.
iknow its supposed to work like that.
the problem is that it doesnt work :/
Okay, have u tried resetting your Note to factory default?
no i havent tried that, because its all new it didnt work since i got it, i never thought that that might help, ill give it a go.
thx
On another, you might have a defective USB given to you by ur retailer. Perhaps you can contact them somehow and ask them to replace your USB?
do you mean the USB cable delivered with the phone ?
Cheers
Yes. Could be a defect. I'd suggest you check with your retailer if it is replaceable if none of what mentioned is working for you.
Hi,
Have you ticked USB debugging? Its under Settings>Apps>Development
Then it should show usb connection in notification tab, tap it and set usb storage as on.
There may be few problems here so I will suggest different solutions, one might work for you
1. Turn off your antivirus and connect, it should work, see after connecting mobile that does it install something near "Bottom clock"?, open "my computer" see if it gives you N7000 (give it a minute). sometimes your computer settings are a problem
2. If no, Install latest Kies on your computer as it downloads Samsung drivers for your phone
3. after connecting 1st time, computer takes some time to recognize your mobile--be patient--
4. if all of above doesnot work, restart computer, connect USB to another (or same) port (turn off antivirus) and see
5. Nothing, try in Setting>Applications>Development>debugging Mode
6. if not, try on another computer
7. still does not connect, change USB cable
8. Still nothing there might be a issue with your device, but I will not conceive that every quickly, trying all above few times should resolve the issue..
7.
Prosasan said:
Hello forum !
i have used a couple of hours now trying to find a solution to my problem both here on the site but also on the internets.
i just recently became the happy owner of a Note, but i have been completely unable to connect it to any of my pc's ive had a galaxy i9000 that i didnt have any problems with but with my note it wont work.
under win7 64bit - when i plug the usb cable a "boc opens" in the drop down menu called MTP and when i klick that nothing happens, ive trid the varies ways of removing the sd card unmounting it etc. and debugging and so on but wont work.
it randomly connected once but then it dissapeared from my computer.
under winXP 32bit it just says usb device not recognised, i really wanna root this thing so i can play with the true power of this amazing device.
and on both pc's ive tried with kies and driver packs both together and seperately.
anyone out there that can help me out with this problem ?
cheers
and happy new year
Prosasan
Click to expand...
Click to collapse
suresh.my said:
Hi,
Have you ticked USB debugging? Its under Settings>Apps>Development
Then it should show usb connection in notification tab, tap it and set usb storage as on.
Click to expand...
Click to collapse
i already tried that ive done all that i could think of
nasgilani said:
There may be few problems here so I will suggest different solutions, one might work for you
1. Turn off your antivirus and connect, it should work, see after connecting mobile that does it install something near "Bottom clock"?, open "my computer" see if it gives you N7000 (give it a minute). sometimes your computer settings are a problem
2. If no, Install latest Kies on your computer as it downloads Samsung drivers for your phone
3. after connecting 1st time, computer takes some time to recognize your mobile--be patient--
4. if all of above doesnot work, restart computer, connect USB to another (or same) port (turn off antivirus) and see
5. Nothing, try in Setting>Applications>Development>debugging Mode
6. if not, try on another computer
7. still does not connect, change USB cable
8. Still nothing there might be a issue with your device, but I will not conceive that every quickly, trying all above few times should resolve the issue..
7.
Click to expand...
Click to collapse
thanks ill try that now.
Cheers and thanks for all the answers and inputs
tried all but the usb cable..
nasgilani said:
There may be few problems here so I will suggest different solutions, one might work for you
1. Turn off your antivirus and connect, it should work, see after connecting mobile that does it install something near "Bottom clock"?, open "my computer" see if it gives you N7000 (give it a minute). sometimes your computer settings are a problem
2. If no, Install latest Kies on your computer as it downloads Samsung drivers for your phone
3. after connecting 1st time, computer takes some time to recognize your mobile--be patient--
4. if all of above doesnot work, restart computer, connect USB to another (or same) port (turn off antivirus) and see
5. Nothing, try in Setting>Applications>Development>debugging Mode
6. if not, try on another computer
7. still does not connect, change USB cable
8. Still nothing there might be a issue with your device, but I will not conceive that every quickly, trying all above few times should resolve the issue..
7.
Click to expand...
Click to collapse
Okey ive tried them all now, more then a few times most of these ive tried already and the antivirus isnt an issue as i dont have any on this pc. i think the problem either lays at the usb cable or the device itself. i will try and get to borrow a cable from a friend or something
Cheers for all the replies and helpfull inputs
Happy new year to everyone ^^
Have you tried connecting note to the pc using wireless?
Kies allows you to connect wirelessly.
good point!
sunnysurya said:
Have you tried connecting note to the pc using wireless?
Kies allows you to connect wirelessly.
Click to expand...
Click to collapse
i havent tried that, but does that work when u need to root it ?
cheers
I got root access
Prosasan said:
i havent tried that, but does that work when u need to root it ?
cheers
Click to expand...
Click to collapse
Hey,
I am able to get USB storage, and I got root access thru the batch files and help provided in this link: http://forum.xda-developers.com/showthread.php?t=1329360
I have Kies installed and this probably helped detect the phone.
Hope this helps..
USb Problem
Hi I've had the same problem.
I have been using the Note quite happily as a Mass USB storage since early December. Plugged it in this morning and I don't get anything. I have also tried the debugging and all the other things listed. Here's what I get:
Usb debugging on - just a sound and a charging indication
Usb debugging off -usb connected Mtp connected on the notification pull down page. When I click on notification it just shuts the window.
I have tried dialling *#7284# and selecting USB PDA which didin't do anything for me but others seem to have had some luck. See this link:
blog.vacs.fr/index.php?post/2010/12/24/How-to-repair-the-USB-not-detected-problem-on-Android-Samsung-phones
I will be rebooting tonight but I don't really want to.
only the Samsung USB wire works
I had this problem today. The Note would never connect the USB or external storage. I searched and found this thread.
I then noticed it was another USB cable (I gave about 1,000 now!). I tried the Samsung one, and it worked first time.
It is annoying, because these cables are normally swappable with any device. It appears Samsung have defined their own standard. The great thing about standards, of course, is that there are some many to choose from!
USB cable was defect - and replaced
Thanks for the help everyone

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