Has anyone had any problems with the Bank of America app?
I just downloaded it and I'm unable to sign in. It asks me for my ID, my secret questions (mother's maiden name, etc.) and my passcode, but after that it says "We were unable to sign you in to Mobile Banking. Please visit Online Banking from a desktop or laptop computer to resolve the issue."
I'm able to log into the normal website with no problems.
BofA tech support was useless (they just told me to clear my cookies). When that didn't work, they told me to call T-Mobile. Of course T-Mobile isn't going to support BofA's app.
Any ideas?
Thanks
I just logged in to my account just fine. Have you upgraded to version 2.0?
xyrcncp said:
I just logged in to my account just fine. Have you upgraded to version 2.0?
Click to expand...
Click to collapse
I never had the app installed before yesterday, so I'm assuming I have the most recent version.
Have you tried accessing mobile banking via the browser first? See if you can get in there? The link is:
https://www.bankofamerica.com/mobile/richui.do#_home
If it gives the same error, you may need to activate something in online banking first - or contact CS - the online live chat works really nicely.
Hi guys! Each time I open Hicare it tells me that the service is available in my country/region. It states that I need to log in with an account for this region.
The thing is that I am already logged in. I'm not able to change to a different account.
My device is l09c432b182, and living in Norway.
Anybody having the same, or found a way?
same with me, my registered region are "Hongkong", every time is this popup. tried to clear huawei id chace, reinstall app, no succes to swich accounts. No succes to change region too.
I didnt pick Hongkong becasue i wanted, when i registered this acc, there wasnt option to pick my region..
I'm user of Office 365 Business in DE. Until Android update all worked fine. Since update to Android P I cannot log into business account (only into private Office 365 which I don't want to use). In other devices (e.g. Galaxy Tab Active 2) all works fine.
Factory reset of Note 9 didn't help. Does anyone have an idea?
Osmoderma said:
I'm user of Office 365 Business in DE. Until Android update all worked fine. Since update to Android P I cannot log into business account (only into private Office 365 which I don't want to use). In other devices (e.g. Galaxy Tab Active 2) all works fine.
Factory reset of Note 9 didn't help. Does anyone have an idea?
Click to expand...
Click to collapse
Do you have the right license activated for the office 365 business plan? If you have E1. You can't login. You must have ProPlus, E3 or E5
Osmoderma said:
I'm user of Office 365 Business in DE. Until Android update all worked fine. Since update to Android P I cannot log into business account (only into private Office 365 which I don't want to use). In other devices (e.g. Galaxy Tab Active 2) all works fine.
Factory reset of Note 9 didn't help. Does anyone have an idea?
Click to expand...
Click to collapse
MSFT employee here supporting Office 365 in the field. When you say "cannot log in", where exactly are you doing that and what is the exact error/response you receive? If you'd like, please also feel free to PM me your login id (not the password, please!) and I can check your account's entitlements on our end.
Wesleyjah said:
Do you have the right license activated for the office 365 business plan? If you have E1. You can't login. You must have ProPlus, E3 or E5
Click to expand...
Click to collapse
I'm not sure... it's Office Premium Plus which is offered by 1&1 IONOS in DE. It's working in all devices in my company as it should except my Note 9 after update to Android 9. Using my Note 9 especially with OneNote but stuck now in a loop
Osmoderma said:
I'm not sure... it's Office Premium Plus which is offered by 1&1 IONOS in DE. It's working in all devices in my company as it should except my Note 9 after update to Android 9. Using my Note 9 especially with OneNote but stuck now in a loop
Click to expand...
Click to collapse
Are trying to login at https://www.office.com
first?
Wesleyjah said:
Are trying to login at https://www.office.com
first?
Click to expand...
Click to collapse
Just did so (worked) and reset Office apps but nothing changed.
Osmoderma said:
Just did so (worked) and reset Office apps but nothing changed.
Click to expand...
Click to collapse
Now in March 2019 this problem appeared in several devices with Android Pie (e.g. Huawei) and is replicated in Google's Android emulator. MS in DE answered it's a common problem in DE, not Samsung related. No date for fix so far ...
It's a problem on exchange as well as it's been reported by lots if people. I had to go back to 8.1 for for work as I need to respond to emails right away and it wasn't syncing unless you opened the email app. I sent an email to the developers and got a response saying they are working on it and a beta build is coming soon this month. They asked if I was interested but I can't go back to 9.0 and risk not receiving emails on time so until then I'm stuck on 8.1, which isn't bad. Here is the response.
We apologize for the inconvenience first.
*
If you share some information with us, we will check & fix this issue asap.
After fixing it, Samsung email will be released to Google play store or Galaxy app in the near future.
*
When you have same issue again let us share detail information.
-*******More detail description about issues of the Samsung Email
-*******Device information
Device Model & a version of Android OS
a version of Samsung Email
-*******domain & protocol information. You can check them by next steps :
. Open Email App > open Drawer > select "setting icon" > select "your account" > select*“*server settings”*- check“incoming/outgoing sever”
-*******Screenshots : In order to find your issue, we need some screenshots that are related with your problems.
-*******System log file :
Actually system log is very helpful for us.*
So if possible, When you see the same issue. Could you send log by using 'contact us' menu?
Email - Setting - contact us - Error reports - check Send system log data*–*Send
(if you do not see the contact us menu,** please install Samsung members).
It will be helpful to analyze error.
*
New Email will be released to Google play store or Galaxy app in the near future.(March. 2019)
And we have released a new version for beta tester in google play store.
So if you would like to use a beta version of the Email application, please reply to this email. Please share your Google account to register for the beta version. (please share it with email,*[email protected])
*
Thank you
Samsung Email Team
Osmoderma said:
I'm user of Office 365 Business in DE. Until Android update all worked fine. Since update to Android P I cannot log into business account (only into private Office 365 which I don't want to use). In other devices (e.g. Galaxy Tab Active 2) all works fine.
Factory reset of Note 9 didn't help. Does anyone have an idea?
Click to expand...
Click to collapse
g1-and-only said:
It's a problem on exchange as well as it's been reported by lots if people. I had to go back to 8.1 for for work as I need to respond to emails right away and it wasn't syncing unless you opened the email app. I sent an email to the developers and got a response saying they are working on it and a beta build is coming soon this month. They asked if I was interested but I can't go back to 9.0 and risk not receiving emails on time so until then I'm stuck on 8.1, which isn't bad. Here is the response.
We apologize for the inconvenience first.
*
If you share some information with us, we will check & fix this issue asap.
After fixing it, Samsung email will be released to Google play store or Galaxy app in the near future.
*
When you have same issue again let us share detail information.
-*******More detail description about issues of the Samsung Email
-*******Device information
Device Model & a version of Android OS
a version of Samsung Email
-*******domain & protocol information. You can check them by next steps :
. Open Email App > open Drawer > select "setting icon" > select "your account" > select*“*server settings”*- check“incoming/outgoing sever”
-*******Screenshots : In order to find your issue, we need some screenshots that are related with your problems.
-*******System log file :
Actually system log is very helpful for us.*
So if possible, When you see the same issue. Could you send log by using 'contact us' menu?
Email - Setting - contact us - Error reports - check Send system log data*–*Send
(if you do not see the contact us menu,** please install Samsung members).
It will be helpful to analyze error.
*
New Email will be released to Google play store or Galaxy app in the near future.(March. 2019)
And we have released a new version for beta tester in google play store.
So if you would like to use a beta version of the Email application, please reply to this email. Please share your Google account to register for the beta version. (please share it with email,*[email protected])
*
Thank you
Samsung Email Team
Click to expand...
Click to collapse
There's no problem with Exchange on my Note 9 (e.g. calendarsync is working). I cannot login to my Office 365 Pro Plus account using Word, Excel, Onenote which was working perfectly under Android 8. Cannot open a file directly from OneDrive in any mobile App. Cannot join OneDrive to Word etc. anymore, all this is working fine on other Oreo devices. Same problem with Huawei Mate 9 after update to Pie...
Today Microsoft DE gave answer: they found the problem and will try to fix it in April. Means there is no problem in Pie... Why the hell digital life is more complicated in Germany than elsewhere???
Due to my company's policy, we need to register the mobile phones using MS Intune Company Portal and can use only Outlook app for the official mails and calendar. Both these apps can be downloaded via Aurora Store but the registration of the device fails due to the Google Play Protect check during the enrollment of the device. The 2nd step during enrollment fails with an error message regarding the network connection or something similar. After struggling with this for almost a week, I finally found some workarounds. Hope this is useful for someone.
For Mails:
I use Blue Mail for all my other mails and was using this with my official mails (Office 365) as well, till about a year ago when the company admins introduced a strict check of Outlook app with Intune Portal as the only way to receive the official mails. Since then I had been using both the MS apps for my official mails in my previous Samsung phone. But this stopped working after I moved over to Huawei due to the GPP check mentioned above. Here's the workaround for it:
This will work only if you have web access to your official emails i.e. you are able to use the a broswer to check your official emails.
In Blue Mail, add new account (instead of using Office 365, use Exchange).
Enter full email address and password.
Check Automatic.
Uncheck ActiveSync. Click Next.
For the Exchange Server setting, use the exchange server URL being used by your company. Typically, it is the 1st 3 in the url of your web access to the outlook email. In a lot of cases, this would be outlook.office365.com
Security - SSL/TLS.
If you see a dropdown Access Type, select EWS (Exchange Web Services). Do not select Automatic or ActiveSync.
That should work. The office365 outlook emails should be visible in Blue Mail. The calendar is not synced with this workaround. The needs a different route in.
For Calendar:
I use Google Calendar for all my other activities and so I wanted to add my outlook entries to GCal to have them all in one place.
The easiest way is to publish your calendar from Outlook Office 365 and import it as a URL in GCal.
Steps:
Go to the web view of your outlook.
Click on the Settings icon.
Click "View All Outlook Settings".
Go to Calendars->Shared Calendars.
Click on the ICS Link and click "Copy Link".
This can now be imported in the google calendar as a separate new calendar but the issue is that any updates to your outlook calendar are synced 1-2 times a day only. If that is fine go ahead and import it. I wanted the sync to happen every 5-10 min.
For this, you can use the GAS-ICS-Sync script from GitHub (https://github.com/derekantrican/GAS-ICS-Sync)
Follow the installation and run instructions on the site. You can configure how often the calendar should sync etc in the code.gs file.
Hope this helps someone
lazerbourne said:
Due to my company's policy, we need to register the mobile phones using MS Intune Company Portal and can use only Outlook app for the official mails and calendar. Both these apps can be downloaded via Aurora Store but the registration of the device fails due to the Google Play Protect check during the enrollment of the device. The 2nd step during enrollment fails with an error message regarding the network connection or something similar. After struggling with this for almost a week, I finally found some workarounds. Hope this is useful for someone.
For Mails:
I use Blue Mail for all my other mails and was using this with my official mails (Office 365) as well, till about a year ago when the company admins introduced a strict check of Outlook app with Intune Portal as the only way to receive the official mails. Since then I had been using both the MS apps for my official mails in my previous Samsung phone. But this stopped working after I moved over to Huawei due to the GPP check mentioned above. Here's the workaround for it:
This will work only if you have web access to your official emails i.e. you are able to use the a broswer to check your official emails.
In Blue Mail, add new account (instead of using Office 365, use Exchange).
Enter full email address and password.
Check Automatic.
Uncheck ActiveSync. Click Next.
For the Exchange Server setting, use the exchange server URL being used by your company. Typically, it is the 1st 3 in the url of your web access to the outlook email. In a lot of cases, this would be outlook.office365.com
Security - SSL/TLS.
If you see a dropdown Access Type, select EWS (Exchange Web Services). Do not select Automatic or ActiveSync.
That should work. The office365 outlook emails should be visible in Blue Mail. The calendar is not synced with this workaround. The needs a different route in.
For Calendar:
I use Google Calendar for all my other activities and so I wanted to add my outlook entries to GCal to have them all in one place.
The easiest way is to publish your calendar from Outlook Office 365 and import it as a URL in GCal.
Steps:
Go to the web view of your outlook.
Click on the Settings icon.
Click "View All Outlook Settings".
Go to Calendars->Shared Calendars.
Click on the ICS Link and click "Copy Link".
This can now be imported in the google calendar as a separate new calendar but the issue is that any updates to your outlook calendar are synced 1-2 times a day only. If that is fine go ahead and import it. I wanted the sync to happen every 5-10 min.
For this, you can use the GAS-ICS-Sync script from GitHub (https://github.com/derekantrican/GAS-ICS-Sync)
Follow the installation and run instructions on the site. You can configure how often the calendar should sync etc in the code.gs file.
Hope this helps someone
Click to expand...
Click to collapse
I have outlook working great with google account on it, i didnt had any problem to sign in to google account via outlook
avivasaf said:
I have outlook working great with google account on it, i didnt had any problem to sign in to google account via outlook
Click to expand...
Click to collapse
Yes. Outlook works without issues for google, yahoo, hotmail, live etc. The post was for people trying to configure their official office365 outlook emails e.g. [email protected]
Hi all,
I was using my Huawei P40 lite with my company's Intune app and everything was working perfectly fine.
A few days ago, it seems like Intune underwent a major update, and it now requires Google Mobile Services and Google Play Store to download the apps and securize corporate data. It would also now duplicate all apps on your phone's to create a pro environment separated from the normal private environment. Hence now all apps used for pro and private purpose should be duplicated (pro securized outlook app VS private outlook for private mails / one securized google Play store to download a limited set of certified pro apps VS the complete Google play store for private use.
Since my company is forcing to update to the new Intune, looks like the enrollment will fail in Intune on P40 phone with GMS ban. I get the process started, but it will freeze after a few steps, probably when trying setup the Pro environment and installing the Pro Google Play Store on the phone...
- Do you know if this new version of Intune with Google Play Store to securize the company's apps and data is standard or only tailored for my company ?
- If standard, is there any workaround for phones without GMS, or is Huawei/Microsoft working on an alternative for Huawei's P40s ?
I have not found anything so far and I just dont feel like changing to another phone.
Thanks very much for your time.
Jul
Ouatedephoque said:
Hi all,
I was using my Huawei P40 lite with my company's Intune app and everything was working perfectly fine.
A few days ago, it seems like Intune underwent a major update, and it now requires Google Mobile Services and Google Play Store to download the apps and securize corporate data. It would also now duplicate all apps on your phone's to create a pro environment separated from the normal private environment. Hence now all apps used for pro and private purpose should be duplicated (pro securized outlook app VS private outlook for private mails / one securized google Play store to download a limited set of certified pro apps VS the complete Google play store for private use.
Since my company is forcing to update to the new Intune, looks like the enrollment will fail in Intune on P40 phone with GMS ban. I get the process started, but it will freeze after a few steps, probably when trying setup the Pro environment and installing the Pro Google Play Store on the phone...
- Do you know if this new version of Intune with Google Play Store to securize the company's apps and data is standard or only tailored for my company ?
- If standard, is there any workaround for phones without GMS, or is Huawei/Microsoft working on an alternative for Huawei's P40s ?
I have not found anything so far and I just dont feel like changing to another phone.
Thanks very much for your time.
Jul
Click to expand...
Click to collapse
I was exactly in your situation and stuck at the same place as you mention, that is why I posted the above workaround. You don't need Intune Portal or Outlook if you follow the steps in my post. The only precondtion being that you have access to your web outlook mails through a browser. For now, this is what is working for me. I'm hoping MS and Huawei will work out a permanent solution soon, but haven't heard anything specific regarding this.
My wife's company also uses Intune. She can't complete the setup. Somewhere in the last step, the setup freezes on some "getting company resources" or something. She submitted a ticket to their IT department but for now there is zero activity over there. I guess this requirement for the GMS is breaking everything. :/ I will try your suggestion, I hope it works. Thanks for the hints.
lazerbourne said:
I was exactly in your situation and stuck at the same place as you mention, that is why I posted the above workaround. You don't need Intune Portal or Outlook if you follow the steps in my post. The only precondtion being that you have access to your web outlook mails through a browser. For now, this is what is working for me. I'm hoping MS and Huawei will work out a permanent solution soon, but haven't heard anything specific regarding this.
Click to expand...
Click to collapse
Thanks Lazerbourne.
I havent tried yet. But i cannot access my company's email login to outlook.com from a non-corporate PC. It says my company does not allow.
I learned a bit more about this issue. Turns out it is not only about having Google Mobile Services on your phone or not. Actually Intune now provides the option to the admins to to block Android enrollments by device manufacturer. My company is British, they apprently blocked Huawei devices in their settings... you got the story... so dumb... Not sure something can be done until politics get back to normal.
xchatter said:
My wife's company also uses Intune. She can't complete the setup. Somewhere in the last step, the setup freezes on some "getting company resources" or something. She submitted a ticket to their IT department but for now there is zero activity over there. I guess this requirement for the GMS is breaking everything. :/ I will try your suggestion, I hope it works. Thanks for the hints.
Click to expand...
Click to collapse
Most welcome. Hope it worked for your wife. Mine is going good 2 weeks into it.
Ouatedephoque said:
Thanks Lazerbourne.
I havent tried yet. But i cannot access my company's email login to outlook.com from a non-corporate PC. It says my company does not allow.
I learned a bit more about this issue. Turns out it is not only about having Google Mobile Services on your phone or not. Actually Intune now provides the option to the admins to to block Android enrollments by device manufacturer. My company is British, they apprently blocked Huawei devices in their settings... you got the story... so dumb... Not sure something can be done until politics get back to normal.
Click to expand...
Click to collapse
Exactly!! Mine too had blocked access to Huawei devices in the enrollments that is what was preventing the access. The web access though works from any OS and browser so the above workaround should work for you (presuming the admins have allowed the access to outlook web mail. This too can be blocked in the config settings of the mail server but most companies allow it since it doesn't store anything locally on the phones). Give it a go and see if it works for you.
lazerbourne said:
Most welcome. Hope it worked for your wife. Mine is going good 2 weeks into it.
Click to expand...
Click to collapse
Hi again,
To report back - I was able to set the BlueMail emails using your method. The only thing I was having as a problem was that there were no notifications on new email. I had to switch from "Push" to "fetch on some interval" and the phone started getting the notifications. I excluded the app from all battery things but the "Push" method didn't work. :/ If you have some hints it would be great - I am not sure does this fetch method on 3 mins impact battery so much? If not then let it be.
I haven't still tried the solution for the calendar but I have to try it soon.
P.S.
My wife's P40 Pro is HMS+microg setup.
Thanks again for your insights.
xchatter said:
Hi again,
To report back - I was able to set the BlueMail emails using your method. The only thing I was having as a problem was that there were no notifications on new email. I had to switch from "Push" to "fetch on some interval" and the phone started getting the notifications. I excluded the app from all battery things but the "Push" method didn't work. :/ If you have some hints it would be great - I am not sure does this fetch method on 3 mins impact battery so much? If not then let it be.
I haven't still tried the solution for the calendar but I have to try it soon.
P.S.
My wife's P40 Pro is HMS+microg setup.
Thanks again for your insights.
Click to expand...
Click to collapse
Fantastic!! :good:
I would suggest to leave the Fetch on for a day and see how the battery is impacted. The Fetch normally wakes the app in the background and sends a fetch request to the mail server. Theoretically, it shouldn't be a big battery drain.
For my phone, the push notifications are working fine since I'm using the Freeze GSF method (with GMS) to get the notifications working for all the apps. My config HMS+GMS+Frozen GSF.
I've read about conflict issues if you have microG and GMS together on the same phone, so this method may not work for you.
If in the future, you decide to reset the phone, then give it (HMS+GMS+Frozen GSF) a try. That way, all the apps are updated via Aurora Store+Huawei Store, all the notifications and location services for all the apps are working fine. All Huawei updates and Google Play Services updates too work.
lazerbourne said:
Due to my company's policy, we need to register the mobile phones using MS Intune Company Portal and can use only Outlook app for the official mails and calendar. Both these apps can be downloaded via Aurora Store but the registration of the device fails due to the Google Play Protect check during the enrollment of the device. The 2nd step during enrollment fails with an error message regarding the network connection or something similar. After struggling with this for almost a week, I finally found some workarounds. Hope this is useful for someone....
...
Hope this helps someone
Click to expand...
Click to collapse
Tried as per this method. Via EWS the error is "Cannot connect to the server". With ActiveSync it works but downloads just one message saying I must enroll via Portal. ..
I have installed Intune Portal. For that, I needed to downgrade my firmware to .131, install googlefier as per the instructions, upgrade the firmware once again to .157, periodically suppressing series of annoying notifications "Your device is not certified for Play Protect, Google services will not run" (despite I have registered my GWS Device ID with this account and disabled all notifications from Play market already!).
Now Google Services work moreless OK (Play Market works, so do all apps, but the annoying messages keep popping up).
But then Intune only able to create work profile, when going to "Activate your profile" step it generates a lot of "Device not certified for Play Protect" and then finally says "Could not connect to the server, network may be down" etc. No certificate is created on server, nothing. After that, Intune disables itself.
UPDATE: Here Microsoft writes something on the matter. I understand the problem is driven by some specific corporate policies configured in a way to rely on GMS (whilst it can potentially be also delivered without them). Will check with admins if this can be amended somehow.
https://docs.microsoft.com/en-us/mem/intune/apps/manage-without-gms
@schtirtliz - That is correct. Its due to the reliance on GMS which in some ways is mitigated by using the sideloaded GMS (using Googlify etc.). The main problem is with the Google Play Protect for which there is no workaround yet. Updating the policies on the main server is an option, another could be to ask the admins to enable the web access (EWS). EWS will sooner or later be made obsolete so this workaround may not last too long. Hopefully by then MS would have figured out a way
lazerbourne said:
@schtirtliz - That is correct. Its due to the reliance on GMS which in some ways is mitigated by using the sideloaded GMS (using Googlify etc.). The main problem is with the Google Play Protect for which there is no workaround yet. Updating the policies on the main server is an option, another could be to ask the admins to enable the web access (EWS). EWS will sooner or later be made obsolete so this workaround may not last too long. Hopefully by then MS would have figured out a way
Click to expand...
Click to collapse
Admins won't change the policy I am receiving some reassuring comments on other forums, from people who managed to get it working with some instructions like this
хттпс://youtu.be/HBnst3IgFlA
But nothing worked for me yet...
lazerbourne said:
@schtirtliz - That is correct. Its due to the reliance on GMS which in some ways is mitigated by using the sideloaded GMS (using Googlify etc.). The main problem is with the Google Play Protect for which there is no workaround yet.
Click to expand...
Click to collapse
Update. I have managed to install GMS with another instructions from here https://youtu.be/XvFQkavPZnk
All apps work perfectly now, no errors.
However, Intune still does not work. Once it creates work profile, it clones all Google stuff into it, and immediately new "badged" version of Google Play starts to generate same Play Protect errors and block further progress (unbadged one keeps working well).
Is there any way to sideload and install "GMS fix.apk" under work profile? Maybe via adb etc.? I tried but it says no access to shell... how does that cloning process work, why does it clone some unpatched version rather than taking patched one from the system files?
Thanks!
I doubt that would work since the Work profile is created to prevent exactly this i.e. installing patched apks or using root hiding apps for rooted devices.
Got this to work, but does anyone know how I can det up shared inbox? Its easy in Outlook, but cant see how in blue ?
LarsChristian said:
Got this to work, but does anyone know how I can det up shared inbox? Its easy in Outlook, but cant see how in blue ?
Click to expand...
Click to collapse
Do you mean Unified Inbox? Click on the top left icon of the app, you'll see the Unified Inbox and also the individual mail boxes.
Enable Play Protect
LarsChristian said:
Got this to work, but does anyone know how I can det up shared inbox? Its easy in Outlook, but cant see how in blue ?
Click to expand...
Click to collapse
Hi, please, did you manage to enable the Google Protect?
Thanks!
I managed to get both email and calendar using "Nine - Email & Calendar" from Play Store. I'm using gsf freeze, and also have Vanced microG installed. Installed GMS this summer, don't use googlify. Only hoping it will last..
Used the settings from first post:
-full email ([email protected], CN = Common Name from AD), not my [email protected]
- Exchange Server instead of Office 365
- SSL/TLS
Did not have a choice to uncheck ActiveSync, so this is checked.