Nexus 6 India Reliance JIO carrier - Nexus 6 Q&A, Help & Troubleshooting

Hiee Guys iam from india
i have nexus 6 and nexus 6 is volte enabled device. and we a have new carrier jio which is only volte carrier
but many mobiles from india sim is compatible but not nexus 6. many cheap phones are being used
even i turned on volte flag but still not able use my network
only data works but calling is not possible
who should look after my problem its phone or carrier

chow143 said:
Hiee Guys iam from india
i have nexus 6 and nexus 6 is volte enabled device. and we a have new carrier jio which is only volte carrier
but many mobiles from india sim is compatible but not nexus 6. many cheap phones are being used
even i turned on volte flag but still not able use my network
only data works but calling is not possible
who should look after my problem its phone or carrier
Click to expand...
Click to collapse
Still jio is in preview period. Wait for its commercial launch.
Sent from my Nexus 6 using Tapatalk

Only solution for us is using Jio join app for calling use that & u can make & receive calls & sms
Sent from my Nexus 6 using Jio 4G

After commercial launch still the volte not working under our Nexus 6...

Jeet Chowdhury said:
After commercial launch still the volte not working under our Nexus 6...
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Click to collapse
its only possible when Motorola and reliance jio together give an update for its support

so we cant currently use Reliance jio in our nexus 6 phones

Pixel got Volte via 7.1.1 Let's hope nexus 6 gets some love.

I wouldn't count on it. The entire reason the Nexus 6P received VoLTE is that it supports channel 40, which your carrier uses. Neither Nexus 6 model includes channel 40, the 6P is listed on the list of compatible devices and the 6 is not. If VoLTE is on band 40, you may be able to add that band if you're willing to risk bricking your phone. Otherwise, it's unlikely VoLTE will ever work on the Nexus 6 with the carrier you are using.

Strephon Alkhalikoi said:
I wouldn't count on it. The entire reason the Nexus 6P received VoLTE is that it supports channel 40, which your carrier uses. Neither Nexus 6 model includes channel 40, the 6P is listed on the list of compatible devices and the 6 is not. If VoLTE is on band 40, you may be able to add that band if you're willing to risk bricking your phone. Otherwise, it's unlikely VoLTE will ever work on the Nexus 6 with the carrier you are using.
Click to expand...
Click to collapse
Jio works on band 3 (1800) in my city. Since nexus 6 supports band 3 don't see any reason why an update wouldn't fix volte on band 3.

rahulsiva said:
Jio works on band 3 (1800) in my city. Since nexus 6 supports band 3 don't see any reason why an update wouldn't fix volte on band 3.
Click to expand...
Click to collapse
Because VoLTE requires a fatter pipe than what band 3 is using. Band 40 is that pipe. The bandwidth on bands 3 and 5 is only 5MHz. Band 40 is 20MHz.[1] The lack of band 40 is why the Nexus 6 is not on Jio's list of supported phones, and why the Nexus 6 is highly unlikely to get VoLTE.
[1]http://www.rfwireless-world.com/Terminology/LTE-frequency-bands-and-4G-LTE-phones-in-INDIA.html

Strephon Alkhalikoi said:
Because VoLTE requires a fatter pipe than what band 3 is using. Band 40 is that pipe. The bandwidth on bands 3 and 5 is only 5MHz. Band 40 is 20MHz.[1] The lack of band 40 is why the Nexus 6 is not on Jio's list of supported phones, and why the Nexus 6 is highly unlikely to get VoLTE.
[1]http://www.rfwireless-world.com/Terminology/LTE-frequency-bands-and-4G-LTE-phones-in-INDIA.html
Click to expand...
Click to collapse
I don't think so. Volte is used in all bands.. if my building has only band 5 signal available, does that mean Volte/calls won't work just because my phone can't receive band 3 or 40?

nimms said:
I don't think so. Volte is used in all bands.. if my building has only band 5 signal available, does that mean Volte/calls won't work just because my phone can't receive band 3 or 40?
Click to expand...
Click to collapse
From my understanding of things (admittedly limited), VoLTE uses a lot of bandwidth, thus you need a fat pipe to use it. Here in the US it generally isn't a problem as the major carriers for the most part don't have narrow pipes. In India, with Jio, the narrow bandwidth of bands 3 and 5 is a problem, and thus you would need band 40.
If you have band 5 available but nothing else, you'll get LTE data but your calls will be on the 3G network. Given the 6P is supported on Jio and the 6 is not, what Jio is using to determine network compatibility is the presence or absence of band 40. The 6P has band 40 while the 6 does not. The 6P has VoLTE - according to previous posts - while the 6 does not. The conclusion based upon the facts is that band 40 is required for VoLTE.

Strephon Alkhalikoi said:
From my understanding of things (admittedly limited), VoLTE uses a lot of bandwidth, thus you need a fat pipe to use it. Here in the US it generally isn't a problem as the major carriers for the most part don't have narrow pipes. In India, with Jio, the narrow bandwidth of bands 3 and 5 is a problem, and thus you would need band 40.
If you have band 5 available but nothing else, you'll get LTE data but your calls will be on the 3G network. Given the 6P is supported on Jio and the 6 is not, what Jio is using to determine network compatibility is the presence or absence of band 40. The 6P has band 40 while the 6 does not. The 6P has VoLTE - according to previous posts - while the 6 does not. The conclusion based upon the facts is that band 40 is required for VoLTE.
Click to expand...
Click to collapse
Jo is a total 4g network. So no fall back options (3g/2g). I never faced an issue where i had only LTE but not VoLTE. That makes me think Volte should be offered on all bands. And Volte doesn't consume much data like VOIP options. 6P is not having Volte yet by the way. waiting for some patch.

the sadder part is i can't even make calls using the jio4voice app itself. It always shows THIS SERVICE IS CURRENTLY UNAVAILABLE IN YOUR REGION. Anything i can do about it ??

Idk but mine was fixed buy some settings in the internet
[/LEFT]QUOTE=xrock8;70181364]the sadder part is i can't even make calls using the jio4voice app itself. It always shows THIS SERVICE IS CURRENTLY UNAVAILABLE IN YOUR REGION. Anything i can do about it ??[/QUOTE]
Just disconnect wifi it will not connect for voice call(both incoming and outgoing) in myjio4g voice app if wifi is connected

Related

Nexus 5 LTE Band support

OK, so far we have some info on the D820 (via the FCC) and D821 (via the leaked service manual).
D820: LTE bands 2/4/5/17/25/26/41
D821: LTE B1, B3, B5, B7, B8, B20
D821 looks like a good match for European, African and most Asian LTE bands, and D820 looks like a match for American & South American LTE bands. China does not appear to be well covered by either model, so there may be a third model if the Nexus 5 is released there.
--------------------------------------
UK:
D820: No carriers
D821: EE (3, 7, 20) 3, (3, 20), O2 (20), Vodafone (7, 20)
US:
D820: Sprint (25, 26, 41), AT&T (2, 4, 5, 17), T-Mobile (4)
D821: No carriers
Philippines
D820: Smart Communication (5)
D821: Smart Communication (1, 3, 5)
--------------------------------------
Please post below with which model is supported by which carriers in your country, and I'll add it to the post.
--------------------------------------
Two models, two spec revisions (with inexplicably lost bands), or the same model with bands 'locked off' for different region (is there a regulatory precedent for this, e.g. WiFi channel 14)? My guess is that the hardware is the same and the bands are locked off somewhere in the firmware, but maybe someone familiar with the chipsets can chime in as to their capabilities?
http://en.wikipedia.org/wiki/List_of_LTE_networks
---------- Post added at 11:55 AM ---------- Previous post was at 11:48 AM ----------
Its possible that the bands are modem locked. ie with n4 lte band 4. We really won't be able to tell until we get our hands on one.
So officially now, no Verizon love at all.
Sprint supported. Hell yeah.
Sent from my SPH-L900 using xda premium
bavarianblessed said:
So officially now, no Verizon love at all.
Click to expand...
Click to collapse
Say it isn't so!
Sent from my Galaxy Nexus using Tapatalk now Free
Where is the official proof no Verizon support?
Sprint uses bands 25, 26, and 41 for U.S. version.
AT&T uses bands 4, and 17 on Nexus 5.
T-Mobile has just band 4 from the looks of it.
stevejr47 said:
Say it isn't so!
Sent from my Galaxy Nexus using Tapatalk now Free
Click to expand...
Click to collapse
Sudbury78 said:
Where is the official proof no Verizon support?
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Click to collapse
Sorry, I shouldn't say official. It hasn't been announced but the bands listed above do not include Verizon's LTE network. Apparently it supports band 4 wich Verizon is supposed to roll out in the future but everyone else is supported in the US. Even US Cellular just no Verizon from the looks of it.
Ugh thanks. F Verizon. Haha
Sent from my LG G2
So there is still a glimmer of hope haha, but knowing Verizon (angry Gnex owner here) and not carrying the Nexus 4, I would not be surprised if they don't support the N5.
Sent from my Galaxy Nexus using Tapatalk now Free
I don't know why they just don't do like the Nexus 7 2013 and just put the Verizon bands in there. Verizon won't be happy but with N7 owners, they were able to activate a SIM in another device, then put it in the N7 for service. They just couldn't activate the SIM in the N7.
Verizon is a pain. My GNex is feeling the pain of Verizon but still overall a great device with tons of dev support.
I do remember there being some issues with the GNex release about signal strength and had a technical support nightmare. Plus the problem of Google releasing CDMA source code in AOSP. Not sure how Sprint does it.
Even if Verizon LTE isn't supported now, would it still work for voice service (3G speeds)?
There is mention of the Radio having an adjustable tuner. Perhaps it can tune in to Verizon LTE unofficially.
Verizon uses LTE 13 currently but plans on expanding to 4.
Having Verizon LTE support is still moot if the CDMA voice fall back isn't there. This after all a phone and Verizon doesn't have vo/lte. This makes the the situation with the new N7 different.
Sent from my Nexus 7 using XDA Premium 4 mobile app
In my opinion D820 will also have "Band 3" support.
It's the most used band in the world. And it will be very stupid to sell a Nexus 7 2013 US edition with Band 3 support...and a Nexus 5 without it.
Since, the Nexus is a phone it's more required when travelling than an LTE tablet.
Also, people told me that the FFC doesn't need to approve that Band so we still have no info about this.
thesebastian said:
Also, people told me that the FFC doesn't need to approve that Band so we still have no info about this.
Click to expand...
Click to collapse
I've just dug in Google for a few minutes, and I can't find any info supporting this...the FCC seeks approval on all bands under its perview, to ensure there's no disruption to other frequencies. The fact its a 'world' band is immaterial for release in the US..it would still receive testing/verification.
I am a bit disappointed by the two models, would have preferred a single model that supports all the bands listed (don't know if that is technically possible yet). I travel a lot to the UK and it would have been nice to have LTE while there.
thesebastian said:
In my opinion D820 will also have "Band 3" support.
It's the most used band in the world. And it will be very stupid to sell a Nexus 7 2013 US edition with Band 3 support...and a Nexus 5 without it.
Since, the Nexus is a phone it's more required when travelling than an LTE tablet.
Also, people told me that the FFC doesn't need to approve that Band so we still have no info about this.
Click to expand...
Click to collapse
According to the leaked Service Manual, page 6 indicates DCS1800 (Band 3) is supported.
wideasleep1 said:
According to the leaked Service Manual, page 6 indicates DCS1800 (Band 3) is supported.
Click to expand...
Click to collapse
Mmm but the leaked manual is not only for D821?
Sent from my Galaxy Nexus using Tapatalk 4
thesebastian said:
Mmm but the leaked manual is not only for D821?
Sent from my Galaxy Nexus using Tapatalk 4
Click to expand...
Click to collapse
"LG-D821 : WCDMA(B1,B2,B4,B5,B8)(HSPA+42Mbps(cat24)/ HSUPA 5.8Mbps(cat6) + GSM850/GSM900/DCS/PCS (GPRS Class10/EDGE
Class10)+ FDD LTE (B1, B3, B5, B7, B8, B20) (DL:102Mpbs, UL:51.0Mbps, Max DL MIMO layers = 2, Release8(Cat3))"
I don't know how to make it any clearer..but this relies on a leaked manual.
Here's the wiki page for bands/frequencies:
https://en.wikipedia.org/wiki/E-UTRA#Frequency_bands_and_channel_bandwidths
wideasleep1 said:
"LG-D821 : WCDMA(B1,B2,B4,B5,B8)(HSPA+42Mbps(cat24)/ HSUPA 5.8Mbps(cat6) + GSM850/GSM900/DCS/PCS (GPRS Class10/EDGE
Class10)+ FDD LTE (B1, B3, B5, B7, B8, B20) (DL:102Mpbs, UL:51.0Mbps, Max DL MIMO layers = 2, Release8(Cat3))"
I don't know how to make it any clearer..but this relies on a leaked manual.
Here's the wiki page for bands/frequencies:
https://en.wikipedia.org/wiki/E-UTRA#Frequency_bands_and_channel_bandwidths
Click to expand...
Click to collapse
The contest wasn't that the D821 would not support band 3 (as you say, the manual clearly states it), but that the D820 would (the FCC filing made no mention of band 3 being among the supported LTE bands).
The FCC website is inaccessible for the moment due to American governmental sillyness, so it's not possible to see if the D820's details have been updated.
EdZ said:
The contest wasn't that the D821 would not support band 3 (as you say, the manual clearly states it), but that the D820 would (the FCC filing made no mention of band 3 being among the supported LTE bands).
The FCC website is inaccessible for the moment due to American governmental sillyness, so it's not possible to see if the D820's details have been updated.
Click to expand...
Click to collapse
Good catch! Didn't see that...but for the 820, we presently have:
http://www.androidpolice.com/2013/0...ery-lte-802-11ac-wi-fi-and-wireless-charging/

will European z3c work fully on AT&T or should I wait for US version?

I see that the Sony mobile US site has the z3c listed as coming soon. Is it best to just wait for that to come out or will the European version fully support all of the AT&T bands? I'd hate to import a phone and not get the best reception/internet.
I know it was suggested in another thread that it would work with AT&T but then there was some confusion in another thread about the phone possibly missing 1 or 2 bands. Any help from an expert would be greatly appreciated.
mazyou tube
I know Sony's white papers have been wrong in the past (Z1 Compact with glass back, grrrr ) but the one for the Z3 Compact D5803 has 4G bands Bands 1, 2, 3, 4, 5, 7, 8, 13, 17, 20.
I've had a hunt around for AT&T's 4G bands but this seems a but trickier as it seems dependent on region, going by wikipedia it looks like the main bands are 2, 4 and 17 which are all supported by the European version per the above. It probably doesn't help that I'm not from the US and I don't have enough posts to add the URLs, sorry.
I feel like I remember reading back in the day that some companies used bands of the same frequency that weren't cross compatible. It's always made me nervous about buying non US phones. However my info could be wrong.
When I was in the states, I got a AT&T sim card. My phone definitely says that it has the lte bands. Still, it only displayed h+ while I was there. I did not bother to go back to the store and check because the speed was very good anyway. So maybe it's because the bands are different or it was working on 4g but just not displaying it, I don't know.
Sent from my C5503 using XDA Free mobile app
tudork said:
When I was in the states, I got a AT&T sim card. My phone definitely says that it has the lte bands. Still, it only displayed h+ while I was there. I did not bother to go back to the store and check because the speed was very good anyway. So maybe it's because the bands are different or it was working on 4g but just not displaying it, I don't know.
Click to expand...
Click to collapse
AT&T must provision your sim for LTE otherwise you'll only receive 3G even if the phone is capable of 4G. Usually they do this based on the IMEI of your device and if it's a non AT&T phone then it won't appear in their database as LTE capable. There are ways for them to manually configure the sim for LTE by contacting support.
The UK model D5803 definitely supports AT&Ts LTE on bands 2, 4, and 17.
Does AT&T have more bands than 2,4,17?
I found when googling AT&T LTE bands that they apparently have also started to use band 5 (850mhz) but that's still supported by the Z3 compact. This was both on AT&T's forums and howardforums but I'm not sure if AT&T need to do something else to enable LTE support on that particular device. I think my own network (3 UK) has to do this as it took a few months for my unlocked Moto X to pick up their 4G network.
From AT&T: https://www.att.com/shop/wireless/byop.html
Refer to the manufacturer's website to verify your unlocked device works with a SIM card on an AT&T GSM network frequency:
• 3G UMTS network 850/1900MHz bands
• 4G LTE network AWS / 700 / 850 / 1900MHz bands
Click to expand...
Click to collapse
AWS (1700/2100MHz) is band 4 (Blocks A, B, C, D, E)
700MHz is band 17 (blocks B, C)
850MHz is band 5
1900MHz is band 2
The overwhelming majority of AT&T LTE is on band 17. Bands 2 and 4 are used for additional capacity in some markets and/or some rural/smaller market coverage. I'm not sure they've rolled anything out on band 5 yet, but even so the Z3c has that covered.
OK,
thank you very much for the additional research. It seemed like that was the case but I don't trust my own opinion since I haven't done any real looking into this type of stuff in like 4 years.
derekmarch said:
OK,
thank you very much for the additional research. It seemed like that was the case but I don't trust my own opinion since I haven't done any real looking into this type of stuff in like 4 years.
Click to expand...
Click to collapse
To answer your original question, as far as we know there is no US model of the Z3c, only the EU D5803 and Asia D5833. If Sony sells it unlocked in the US it will probably be the D5803.
In preparation, hopefully I'll have it in a week.
Programming non-AT&T devices with the correct APN and MMS data settings
Subscribing since I'm very interested in this phone and my service provider is AT&T
Works great. I live in both NY and San Francisco, and I get LTE everywhere on AT&T.
I imported the D5803 (EU) model through Expansys.
Yes. Just make sure to get the d5803 model.

T-Mobile LTE signal

I just got the phone on Monday. With the original ROM and after taking several OTA updates, my LTE signal strength at home and at work was horrible. I'd get around -120 dBm and it would frequently change to HSPA and even EVDO.
One thing that I noticed is that on LTE, it was using band 4, which is 2100 MHz. On my Note 2, it always used band 14, which is 700 MHz. The lower frequency penetrates buildings better and gave me a better signal at work and home (not great, but useable).
I just updated to the latest T-Mobile ROM from the developer site. The LTE signal strength is a bit better at -116 dBm and so far, it isn't changing to HSPA or worse. However, it is still using band 4.
Does anyone know why my old phone used band 14 and this new phone uses band 4? I would think that the phone would use whichever band gave it the best signal, which would certainly be band 14. Is there any way to force this?
Thanks.
I didn't look up the Note 2's specs but I'd guess it didn't have band 4. What are you using to see your band? OpenSignal?
Powell730 said:
I didn't look up the Note 2's specs but I'd guess it didn't have band 4. What are you using to see your band? OpenSignal?
Click to expand...
Click to collapse
I just looked up the specs on Wikipedia. It says that the T-Mobile version uses band 17, but I know that the phone said band 14 before I swapped SIMs.
Wikipedia says the Nexus 6 uses bands 2 / 3 / 4 / 5 / 7 / 12 / 13 / 17 / 25 / 26 / 29 / 41.
This is from the T-Mobile Support site: "TMO uses bands 2 and 4 on LTE/4G & 3G". Also from Support: "LTE band 4(1700/2100), 17(700)". I'm not sure what to believe, or what is in use around here. Like I said above, I know that the Note 2 said it was using band 14.
On the Nexus 6, I'm using an app called LTE Discovery.
T mobile only uses band 2,4,12 for LTE. The note 2 doesn't support band 12. I never heard of band 14.
Sent from my Nexus 6 using Tapatalk
mojoehand said:
I just looked up the specs on Wikipedia. It says that the T-Mobile version uses band 17, but I know that the phone said band 14 before I swapped SIMs.
Wikipedia says the Nexus 6 uses bands 2 / 3 / 4 / 5 / 7 / 12 / 13 / 17 / 25 / 26 / 29 / 41.
This is from the T-Mobile Support site: "TMO uses bands 2 and 4 on LTE/4G & 3G". Also from Support: "LTE band 4(1700/2100), 17(700)". I'm not sure what to believe, or what is in use around here. Like I said above, I know that the Note 2 said it was using band 14.
On the Nexus 6, I'm using an app called LTE Discovery.
Click to expand...
Click to collapse
I'm by no means an expert when it comes to bands/frequencies, however, if the app told you the Note 2 was on band 14, I think it was lying to you. I'm pretty sure there isn't even a band 14 in the U.S., and almost positive T-Mobile does not run LTE on that band.
When (if) band 12 reaches your neighborhood receiption indoors should improve drastically. On band 4 I usually get -109 to -101 dBm. On band 12 I get around -89 to -94 dBm.
I have tried different ROMs and different radio modems. Nothing I do gets me a decent signal. Very occasionally I have had a moderately strong LTE signal, but even then, the download speed is only usable and the upload speed sucks.
The phone doesn't stay on LTE for long. It switched to HSPA and even EVDO most of the time. On HSPA, my old Note 2 got at least 2 Mb downloads. This N6 can't even get a kilobyte down on HSPA.
I don't know if it really affects things, but I read some comments that a bad SIM could possibly cause this. Is this true? If so, I'll drop by the T-Mobile store again and ask them to try another SIM.
I love the phone for the big screen and other features, but I really can't live with this lousy data connection. If I can't get this resolved, I'll have to return the N6 and buy another phone.
I might consider a Note 5 if I have to. It only has a 5.7 inch screen, but my Note 2 had a 5.5 incher. I don't really use the pen and the price premium is high, but I don't know what other phones have a 5.7-6 inch display, except for some Chinese phones. I don't know if they are any good, or if I could use them on T-Mobile.
Call me frustrated.
have you verified apn settings? mine needed a few changes. band 12 should be rolling out soon. i saw it for a day here in portland and service was amazing. can't wait!
nigelorion said:
have you verified apn settings? mine needed a few changes. band 12 should be rolling out soon. i saw it for a day here in portland and service was amazing. can't wait!
Click to expand...
Click to collapse
Anyway to see where band 12 is going live?
Sent from my SM-G920T using Tapatalk
Powell730 said:
Anyway to see where band 12 is going live?
Sent from my SM-G920T using Tapatalk
Click to expand...
Click to collapse
not sure. saw a few people on reddit mentioning they had seen it in my area. i have been using an app called lte discovery to check what band i am on. 12 only popped up once and haven't seen it since.
mojoehand said:
I have tried different ROMs and different radio modems. Nothing I do gets me a decent signal. Very occasionally I have had a moderately strong LTE signal, but even then, the download speed is only usable and the upload speed sucks.
The phone doesn't stay on LTE for long. It switched to HSPA and even EVDO most of the time. On HSPA, my old Note 2 got at least 2 Mb downloads. This N6 can't even get a kilobyte down on HSPA.
I don't know if it really affects things, but I read some comments that a bad SIM could possibly cause this. Is this true? If so, I'll drop by the T-Mobile store again and ask them to try another SIM.
I love the phone for the big screen and other features, but I really can't live with this lousy data connection. If I can't get this resolved, I'll have to return the N6 and buy another phone.
I might consider a Note 5 if I have to. It only has a 5.7 inch screen, but my Note 2 had a 5.5 incher. I don't really use the pen and the price premium is high, but I don't know what other phones have a 5.7-6 inch display, except for some Chinese phones. I don't know if they are any good, or if I could use them on T-Mobile.
Call me frustrated.
Click to expand...
Click to collapse
Are you sure that you're on T-Mobile? EVDO is CDMA network and T-Mobile is GSM...
Sent from my Nexus 6 using Tapatalk
BigDig said:
Are you sure that you're on T-Mobile? EVDO is CDMA network and T-Mobile is GSM...
Sent from my Nexus 6 using Tapatalk
Click to expand...
Click to collapse
Yes, I am on T-Mobile. I meant Edge, not EVDO. Too many acronyms.
I just got home and even though the phone is currently showing three bars on LTE, the signal level is only -118 dBm, which isn't good. Speed test won't even do 1/2 Mb/s on download. This is pathetic.
As much as I otherwise like this phone, I can't live with this lousy signal issue. Unless someone knows of a fix, I will have to return the phone to Amazon. As I said, I have tried different ROMS and modems. I have also tried changing various settings that others have suggested (clearing cache, APN settings, etc.). I don't know what else to do.
mojoehand said:
Yes, I am on T-Mobile. I meant Edge, not EVDO. Too many acronyms.
I just got home and even though the phone is currently showing three bars on LTE, the signal level is only -118 dBm, which isn't good. Speed test won't even do 1/2 Mb/s on download. This is pathetic.
As much as I otherwise like this phone, I can't live with this lousy signal issue. Unless someone knows of a fix, I will have to return the phone to Amazon. As I said, I have tried different ROMS and modems. I have also tried changing various settings that others have suggested (clearing cache, APN settings, etc.). I don't know what else to do.
Click to expand...
Click to collapse
Have you tried calling tmobile and trouble shooting with them?
Andromendous said:
Have you tried calling tmobile and trouble shooting with them?
Click to expand...
Click to collapse
Yes, I've been to the store.
mojoehand said:
Yes, I've been to the store.
Click to expand...
Click to collapse
Call and speak to tech support. Most people in the store don't know what there doing.
Sent from my Nexus 6 using XDA Free mobile app
mojoehand said:
Yes, I've been to the store.
Click to expand...
Click to collapse
Or chat with t force on twitter. I have had great success with them. They're awesome.
Sent from my SM-G920T using Tapatalk
Because of the choppy voice calls, as well as the lousy data connection, I am returning this phone and getting a Note 5. Although it is my personal phone, I also need a reliable phone for when I am on call at work.
I have spent all week on this and can't waste any more time. I need something that works. My Note 2 was reliable. I hope the Note 5 will be also.
Thanks to all for suggestions.
I too am having LTE data connection issues on LYZ28K. Anyone on LMY48M having data issues? I tried setting phone info to "LTE only", but that didn't help. I don't need wifi calling, so I'm wondering if I should switch to LMY48M?

T-Mobile Extended Range LTE

For users of Laser 2 - ZE551KL (Z00T) : T-Mobile US uses in some areas the Band 12 LTE, and our devices officially have only Band 17 LTE - they are both 700MHz bands (LTE 12 includes blocks A, B and lower C, while LTE 17 includes only blocks B and lower C).
I wonder if the latest firmware (Version WW_1.17.40.1234 with radio baseband 202c10_10.0.0_160304) did anything about the compatibility with band 12 (the release notes said something about "Improve 4G connectivity" and "Suggest to update for connection quality improved").
Does anyone have experience with T-Mobile US on the above phone? Is LTE available in all the areas where it should be (based on T-Mobile map) or you get dropped to 3G (H+) in some areas?
Supposedly the radio supports Band 12, but T-mobile doesn't think it supports VoLTE, so T-Mobile won't allow you to use Band 12. Something to do with not being able to make a voice call to 911 over LTE as an alternate means of connecting to 911, which they require their Band 12 phones to have.
People seem to think the Snapdragon 615 supports voice over 4G and can support VoLTE which could be implemented by Asus if they wanted to . Why they didn't or haven't no one seems to know.
Yeah, T-Mobile uses VoLTE exclusively in band 12:
http://www.fiercewireless.com/story...ur-network-must-support-volte-e911/2015-08-28
More info:
http://www.spectrumgateway.com/compatible-phones
Asus doesn't support that (at least not on this firmware). MotoX 2015 got the VoLTE in Marshmallow update, Nexus 5X and 6 got the update too in last December...
SoNic67 said:
... MotoX 2015 got the VoLTE in Marshmallow update, Nexus 5X and 6 got the update too in last December...
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You would think that gives ZF2 Laser owners with the Snapdragon 615 and 616 chip a chance, but that's exactly the type of thing Asus is extremely unlikely to do. If they manage to get the promised Marshmallow update to all Zenfone 2 models before the end of Q2 without major bugs that would exceed their normal level of service for products after sale.

I can only get 4G on OOS?

So I have the A3000 US model of the 3T, which doesn't support LTE band 3. However, while using OOS I was able to get 4G, and a network discovery app said that the phone was using Band 7. On every other rom I've used I haven't been able to get 4g (which would make sense because it doesn't support the band) but how come with OOS I had LTE on band 7? I know that my carrier doesn't support that band either.
Is there a way to force the phone to try connecting to LTE/4G using band 7 or a way to unlock LTE bands on the 3T?
As far as i know the band locking has yet to be implemented, and your carrier might have band 7 transmission, you can check that from frequency check web sites
Sent from my ONEPLUS A3010 using Tapatalk
dante_67 said:
As far as i know the band locking has yet to be implemented, and your carrier might have band 7 transmission, you can check that from frequency check web sites
Sent from my ONEPLUS A3010 using Tapatalk
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frequencycheck.com says my carrier uses band 3 and 40, both of which the US model doesn't support. However I'm 100% sure the app I used said it was doing 4G with band 7, and just the fact that I had 4G on OOS proves that I should be able to get 4G on other roms right?
Oirammario12345 said:
frequencycheck.com says my carrier uses band 3 and 40, both of which the US model doesn't support. However I'm 100% sure the app I used said it was doing 4G with band 7, and just the fact that I had 4G on OOS proves that I should be able to get 4G on other roms right?
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Yes, if you get 4g on one rom, you should get that on all, I think radio is independent of the rom, and what carrier you have
Sent from my ONEPLUS A3010 using Tapatalk
dante_67 said:
Yes, if you get 4g on one rom, you should get that on all, I think radio is independent of the rom, and what carrier you have
Sent from my ONEPLUS A3010 using Tapatalk
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Well then that really is strange. A thought that popped into my head was that I also had 4g on a marshmallow build of resurrection remix but ever since I updated to OOS nougat i dont get 4g on custom roms. Maybe i could flash the radio of an older oos build and get some results there?
Damn i said 4g a lot haha
Oirammario12345 said:
Well then that really is strange. A thought that popped into my head was that I also had 4g on a marshmallow build of resurrection remix but ever since I updated to OOS nougat i dont get 4g on custom roms. Maybe i could flash the radio of an older oos build and get some results there?
Damn i said 4g a lot haha
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Did you check 4636 code, the analysis, as 3000 doesn't have band 40, it is strange indeed
Sent from my ONEPLUS A3010 using Tapatalk
dante_67 said:
Did you check 4636 code, the analysis, as 3000 doesn't have band 40, it is strange indeed
Sent from my ONEPLUS A3010 using Tapatalk
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By 4636 code do you mean *#*#4636#*#*? If so when I run that it brings up a page with options specific to my carrier (like purchasing data plans), it's also in my language so I think the carrier just took over that page...
EDIT: I opened the 4636 code window using an app, what specifically am i looking for here?
I would try Network Signal Guru and use band locking in there. *Requires root.
Ascertion said:
I would try Network Signal Guru and use band locking in there. *Requires root.
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I tried band locking, I only get max H+ at my house but the app pretty much only shows WCDMA. I think for the band locking to work i'd actually need to get 4G in the first place
Flashed oos back, i have 4g and its using band 7. Amazing xD

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