I have camera problem - Xperia Z1 Q&A, Help & Troubleshooting

Hi i have camera problem i use xperia z1
The problem is that one side of my camera appear to be brighter then other side and it becomes something right by own or by switching between the front and back camera
After this problem i got another one recently that some thing weird appears on my camera its shape is irregular
But i don't know why it was never like that before
I have already installed new firmware and rooted unblocked deviced and also installed new xperia z5 camera software on mine but still same
Any one who can help is appreciated

How to clean the camera lens

Muaz hassan said:
Hi i have camera problem i use xperia z1
The problem is that one side of my camera appear to be brighter then other side and it becomes something right by own or by switching between the front and back camera
After this problem i got another one recently that some thing weird appears on my camera its shape is irregular
But i don't know why it was never like that before
I have already installed new firmware and rooted unblocked deviced and also installed new xperia z5 camera software on mine but still same
Any one who can help is appreciated
Click to expand...
Click to collapse
If you can confirm this issue is not exclusive to Sony's stock camera, then it sounds like your camera is going bad. Get the camera module replaced by buying the part from eBay.
k9rockstar said:
How to clean the camera lens
Click to expand...
Click to collapse
Umm...by cleaning it?
Is it inside the lens? If so, you have to tear-down your phone to get to the camera, then clean the glass.

Related

Xperia Z - front camera not working

Hello ,
Just bought 3 days ago my xperia Z and yesterday i realised that the front camera isnt working at all. when i press the front camera button its says "unfortunately camera has stopped " and returns to home menu. other times there isnt a front camera button to press at all! and from the camera options i dont have "front camera , front video" choice. When i run diagnostics for the front camera its total black and i cant press the button for the test.
i guess its a hardware issue? Has anyone had a similar problem? I am on 4.2.2 and 10.3.A.0.423
AlexR29 said:
Hello ,
Just bought 3 days ago my xperia Z and yesterday i realised that the front camera isnt working at all. when i press the front camera button its says "unfortunately camera has stopped " and returns to home menu. other times there isnt a front camera button to press at all! and from the camera options i dont have "front camera , front video" choice. When i run diagnostics for the front camera its total black and i cant press the button for the test.
i guess its a hardware issue? Has anyone had a similar problem? I am on 4.2.2 and 10.3.A.0.423
Click to expand...
Click to collapse
Perform a repair using SUS to rule out any software issues. If the problem persists, then it is most likely a hardware issue.
Backup your SD Card & other data prior to using SUS because it will erase all data on the phone.
AlexR29 said:
Hello ,
Just bought 3 days ago my xperia Z and yesterday i realised that the front camera isnt working at all. when i press the front camera button its says "unfortunately camera has stopped " and returns to home menu. other times there isnt a front camera button to press at all! and from the camera options i dont have "front camera , front video" choice. When i run diagnostics for the front camera its total black and i cant press the button for the test.
i guess its a hardware issue? Has anyone had a similar problem? I am on 4.2.2 and 10.3.A.0.423
Click to expand...
Click to collapse
I would suggest you download a different app to take pictures and see if works with the front camera
I suggest maybe Camera MX
https://play.google.com/store/apps/details?id=com.magix.camera_mx
if it doesn't work then its hardware and best suggestion is to take it back for a replacement
If it does work then its a software issue, possibly a small bug with the sony camera app
I had something similar and had it reflashed with the original firmware directly from sony by a Guru/Tech guy at the store I got my phone.
Let me know if that helps ok.
kgs1992 said:
Perform a repair using SUS to rule out any software issues. If the problem persists, then it is most likely a hardware issue.
Backup your SD Card & other data prior to using SUS because it will erase all data on the phone.
Click to expand...
Click to collapse
Sorry , i forgot to mention that i have already performed a factory reset , sus repair , nothing worked. i guess its a hardware issue.
LT nicles said:
I would suggest you download a different app to take pictures and see if works with the front camera
I suggest maybe Camera MX
if it doesn't work then its hardware and best suggestion is to take it back for a replacement
If it does work then its a software issue, possibly a small bug with the sony camera app
I had something similar and had it reflashed with the original firmware directly from sony by a Guru/Tech guy at the store I got my phone.
Let me know if that helps ok.
Click to expand...
Click to collapse
Tried it , just to be sure , but it doesnt even give me an option for front camera use !
AlexR29 said:
Sorry , i forgot to mention that i have already performed a factory reset , sus repair , nothing worked. i guess its a hardware issue.
Tried it , just to be sure , but it doesnt even give me an option for front camera use !
Click to expand...
Click to collapse
I'd recommend that you contact Sony support instead of trying to do something on your own, which might just end up worsening your problem.
AlexR29 said:
Sorry , i forgot to mention that i have already performed a factory reset , sus repair , nothing worked. i guess its a hardware issue.
Tried it , just to be sure , but it doesnt even give me an option for front camera use !
Click to expand...
Click to collapse
Sounds like a hardware issue especially since the front camera did not work with a different app. take your phone back and exchange for new one before that option disappears.
LT nicles said:
Sounds like a hardware issue especially since the front camera did not work with a different app. take your phone back and exchange for new one before that option disappears.
Click to expand...
Click to collapse
I took it back and made an exchange. Got my new one and its working fine! I hope it keeps up that way

[Front Camera] bugged after the 4.3 upgrade

Hi All,
I was wondering if anyone else expect similar or same issue as I do.
I recently updated to 4.3 soft No: 3.62.401.1
Today I was in need of using the front facing camera and when i switched from main camera ( which works perfectly fine) the front camera shows purple'ish lines from top to bottom in horizontal view, they are all over the screen and I can just about make out some shapes behind them.
Front camera functions work and I did test the camera when i got the phone and it was working perfectly fine as well.
I havent drop the phone nor hit it with anything, there are no viable marks on the front camera as well.
I wonder if this is due to software or not ?
Anyone could shed some light on this issue ?
Many Thanks
Kind Regards
I don't have that issue, but I swear since updating to 4.3 the Front facing camera has ****tier resolution or something, waaay more noise going on even in the brightest light - whereas before it was crisp and sharp. Hangouts video calls now look like **** too..
tnx mate
well I'm now thinking if I should get my phone replaced, I got extended warranty on it with insurance so I could get it fixed/replaced in no time.
Still wondering if this not a software issue or not.
I forgot to mention that I have a carrier free version with sim unlocked in factory.
I really think they messed up the FFC by trying to "software fix" their purple tint issue on the back cam
Something they did to the way the software runs the cameras screwed up the clarity and created new issues. That's my guess

[Q] Main Xperia Z1 camera is blurry

Hi everyone, today I noticed that my rear camera is blurry. Its incredibly frustrating that I am unable to take any pictures with the rear camera in this condition.
I used the camera to take a few pictures this morning,(which came out perfectly) and I have updated a few applications to the latest versions about a few hours back. An hour back I tried to take a picture using the primary camera, however everything is blurry.
I removed my rear glass cover and cleaned out any dust from the camera area, however the results were the same.
My camera App is at Version 1.0.0
Is anyone else facing the same problems?
Can you show a picture demonstrating this?
Akash434 said:
Hi everyone, today I noticed that my rear camera is blurry. Its incredibly frustrating that I am unable to take any pictures with the rear camera in this condition.
I used the camera to take a few pictures this morning,(which came out perfectly) and I have updated a few applications to the latest versions about a few hours back. An hour back I tried to take a picture using the primary camera, however everything is blurry.
I removed my rear glass cover and cleaned out any dust from the camera area, however the results were the same.
My camera App is at Version 1.0.0
Is anyone else facing the same problems?
Click to expand...
Click to collapse
U flashed another ROM or something, happened with me when i Jumped from 534 FW to 136 FW.
Solution was i had u first flash 708 FW (I think) and then 136.

Camera issues

Hey! I got shipped used soft bricked M7 today, fixed software, updated to ViperOne 8,0,0 and noticed that when i open my camera, only front camera works and it shows everything in highly saturated pink. Also - there is no option for rear camera.
Any advice?
taztdar said:
Hey! I got shipped used soft bricked M7 today, fixed software, updated to ViperOne 8,0,0 and noticed that when i open my camera, only front camera works and it shows everything in highly saturated pink. Also - there is no option for rear camera.
Any advice?
Click to expand...
Click to collapse
Pink saturation is a weeeeeellllllll known issue. The solution is to replace the camera with the newer module. First model all had this issue caused by heat.
FOr the other camera its looks like its not detected to it probably another hardware problem. Maybe its not connected correctly or the module is dead.
Advice: send it for repair.

Camera problem shaking of zuk z2 pro

I have a problem with my rear camera that is shaking and crashing. I can not stabilize it, only the front camera works normally. Anyone have any ideas to solve?
See
Shaking camera solved
Joiner22 said:
I have a problem with my rear camera that is shaking and crashing. I can not stabilize it, only the front camera works normally. Anyone have any ideas to solve?
See
Click to expand...
Click to collapse
Hi Joiner22,
I had the same problem with my phone (ZUI 2.0.048 ST, Android 6.0.1).
Since I upgraded to (ZUI 2.5.355 ST, Android 7.0) the problem was solved
jorge_ribeiro said:
Hi Joiner22,
I had the same problem with my phone (ZUI 2.0.048 ST, Android 6.0.1).
Since I upgraded to (ZUI 2.5.355 ST, Android 7.0) the problem was solved
Click to expand...
Click to collapse
I did a test with the newest stock and custom rom. But the problem persists.
I have this problem since at least a year and it seems to be a really common issue with the Zuk Z2 Pro.
It has something to do with the autofocus component, so it is primarily a hardware issue. The only workaround I have, is, to shake the phone when the camera app is open, so it tries to refocus. (while shaking it might be possible that you here some loose parts in the camera)
Hope that helps and yes it is really annoying.
Tek5 said:
I have this problem since at least a year and it seems to be a really common issue with the Zuk Z2 Pro.
It has something to do with the autofocus component, so it is primarily a hardware issue. The only workaround I have, is, to shake the phone when the camera app is open, so it tries to refocus. (while shaking it might be possible that you here some loose parts in the camera)
Hope that helps and yes it is really annoying.
Click to expand...
Click to collapse
Yes, it was exactly like that but as I said, after upgrading one week ago to ZUI 2.5.355 ST, this problem was solved. If it comes back, I will say something
I changed the rom and it did not work. I had to buy a new camera module on AliExpress.

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