I went to a TMO store on Saturday the sixth and placed my order for Blue Note 7. I haven't received any notices or tests from TMO and my online account stating that the shipping date is changed to the 18-19th. I called the service number and asked about the status of my order. Sadly I was told that I am backordered. Frustration doesn't describe my feelings.
I've purchase many phones from my local store so I went in today and told them about my conversation with service. There was no sympathy at all, just a cursory, "Yeah, lots of people are going to be backordered."
Has anyone else had this experience? If so, just state your order date and color. I am really disappointed. I suspect they just stopped fulfilling orders to have enough inventory for the stores. I am really ticked.
And the world spins
Sent from my SM-G935T using Tapatalk
Back orders are like "take a number" tickets. Your getting in line for yours.
I'd rather get a backorder order than have to refresh a web page a million times...
Sent from my SM-N920T using Tapatalk
Might as well cancel and go into a store on Friday.
rile1564 said:
Might as well cancel and go into a store on Friday.
Click to expand...
Click to collapse
They won't have any blue one in stores for at least a month just an FYI. I went to the store with my friend today because he wanted to get on the list and they told them his only options were black or silver or they could order him a blue one to be delivered as soon as they weren't on backorder anymore.
If they backordered me I would cancel the whole thing. The whole point of pre ordering is to get before or as soon as it comes out. I pre ordered mine Thursday. They said when my card is charged that means it has been shipped. My card was charged today. If I don't get this phone by Friday I will cancel the whole thing and stay with AT&T. Now if they would have told me that it will be after Fri I would have went somewhere else.
Sent from my Nexus 6 using Tapatalk
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Direct from T-Force. This guy seemed on the ball. Mind you, my contact to them was for a different reason entirely but I asked about the backorder status I've been reading about.
Sent from my SM-G925T using XDA-Developers mobile app
Yea it seems like everyone wanted the blue version. When I ordered mines on the website, it pushed the date back depending on the color you selected for the pre-order. So yea, Im sure thats why it went straight to back ordered.
Chr0nicDreamz said:
Direct from T-Force. This guy seemed on the ball. Mind you, my contact to them was for a different reason entirely but I asked about the backorder status I've been reading about.
Sent from my SM-G925T using XDA-Developers mobile app
Click to expand...
Click to collapse
agentscuba314 said:
Yea it seems like everyone wanted the blue version. When I ordered mines on the website, it pushed the date back depending on the color you selected for the pre-order. So yea, Im sure thats why it went straight to back ordered.
Click to expand...
Click to collapse
Yeah mine changes to shipped once it updated.
Even though I was told I was backordered I received the shipping notice late yesterday and my Blue Coral is going to be delivered today. The point is that the rep I initially spoke with was wrong and the amount of notice on shipping can be very short.
Oh cool. Yeah, that backorder notice would throw anyone off. I Ordered yesterday and should be receiving today. I didn't get the Coral, though.
Related
Just saw this..
Nexus 7 reportedly shipping in the UK from Ebuyer, some orders scheduled to arrive on July 13th
http://www.theverge.com/2012/7/12/3...ly-shipping-in-the-uk-from-ebuyer-some-orders
"the product listing on the site confirms that if you buy within the next eight hours or so you can have it delivered this Friday"
Apparently mine is being picked now, so should hopefully get it tomorrow. Glad I ordered from Ebuyer now!
waiting......
I ordered mine the day after Google IO, seems like I have been waiting forever!
Im a little annoyed we (UK) wont be getting Play Magazines or able to purchase TV shows and Movies
Mine's been getting 'picked' for the last two hours, but the hopeful side of me is maintaining that they've already picked it, packed it, and are waiting for Parcelforce to turn up before they mark it shipped. My truly ridiculous side hopes that the Parcelforce driver will decide to make one last delivery today, just down the road in Hull, at my house, in about an hour:laugh:
DynaMight said:
Apparently mine is being picked now, so should hopefully get it tomorrow. Glad I ordered from Ebuyer now!
Click to expand...
Click to collapse
Yeah, what that means is - your order number (1 of 25,000) is being picked from a hat to see if you get sent one of the 500 they had or the "sorry your item is out of stock" mail
I hope you do get it, but I have had personal experience with ebuyer and this sort of thing before.
Let us know how you get on later. If you have not had a delay or cancellation mail by midnight, you may be one of the lucky one's
bisto321 said:
Yeah, what that means is - your order number (1 of 25,000) is being picked from a hat to see if you get sent one of the 500 they had or the "sorry your item is out of stock" mail
I hope you do get it, but I have had personal experience with ebuyer and this sort of thing before.
Let us know how you get on later. If you have not had a delay or cancellation mail by midnight, you may be one of the lucky one's
Click to expand...
Click to collapse
Time will tell I guess! Since no-one else appears to have despatched theirs yet, it does make you think maybe someone pressed the wrong button at Ebuyer HQ as the stock as technically arrived, but possibly not allowed to ship yet.
DynaMight said:
Time will tell I guess! Since no-one else appears to have despatched theirs yet, it does make you think maybe someone pressed the wrong button at Ebuyer HQ as the stock as technically arrived, but possibly not allowed to ship yet.
Click to expand...
Click to collapse
Let's all be positive. Pre-order or not, we all get them tomorrow :good:
Site has gone back to pre-order for 19th delivery... :-/.
Sent from my GT-I9100 using xda premium
androidkid311 said:
Site has gone back to pre-order for 19th delivery... :-/.
Sent from my GT-I9100 using xda premium
Click to expand...
Click to collapse
Back to pre-order.
Mine still says being picked.
Super envious. I went for PC World due to a cashback offer (having previously had it "in basket" at Ebuyer). D'oh! and a thousand times D'Oh!
Oh well good luck to those getting it tomorrow I suppose!!!
Ebuyer dont usually change it from Picked to Shipped until like 9PM+ so if its still saying Picked at midnight then its probably not coming at all.
Mine is saying picked as well. I can't see it coming tomorrow to be honest but I'm happy they are doing the £15 free play credit as well
Sent from my GT-I9100 using xda premium
I'm just getting a stock warning message. Not cool. My impulse buy has given me the opportunity to cancel.
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I am curious if any Canadian orders have gotten notification of shipping?
I placed my order on July 1st, and have yet to receive any notification. My card has not been charged, other than the pre-auth that was done when I placed the order.
My Pre-order from ncix has not shipped. I might have waited too long to Pre-Order from them.
A friend pre-ordered one from the play store at the beginning of the month and it hasn't shipped either.
madchild1 said:
I am curious if any Canadian orders have gotten notification of shipping?
I placed my order on July 1st, and have yet to receive any notification. My card has not been charged, other than the pre-auth that was done when I placed the order.
Click to expand...
Click to collapse
I placed my order June 27th around 6pm EST. No charge or any notification yet. I'm hoping something happens tomorrow.
EDIT: I sent an e-mail to the playstore but nothing from them yet.
I placed my order a few days after the announcement and haven't heard a thing. The Android in Canada blog reports that they are expected to ship in "late July".
Sent from my Transformer TF101 using XDA Premium HD app
There's already a sticky on "Who's Tablet Has Shipped" we don't need another.
I bought mine at memory express on Friday before they sols out a few hours later.
Sent from my Nexus 7 using Tapatalk 2
Pre-ordered from Google July3rd, no update
Ordered from staples online July 6th, no update
Just went to a canada computers yesterday and picked one up instead.
Logan_M said:
There's already a sticky on "Who's Tablet Has Shipped" we don't need another.
Click to expand...
Click to collapse
True however I wanted to see which Canadian customers have or haven't gotten their orders yet. I know about 15 Canadians that have ordered from the Play store, and I have not seen a single Canadian "pre order" that has been shipped yet.
I wish I had known Memory Express was selling them I was right by there on Friday morning :-\
Ordered on the 2nd through the Play Store. Sent 2 emails to Google so far and have not gotten a reply. Have not received any shipping information or any emails other than the original receipt. As always, Canada is receiving new tech last .
pupsin said:
Ordered on the 2nd through the Play Store. Sent 2 emails to Google so far and have not gotten a reply. Have not received any shipping information or any emails other than the original receipt. As always, Canada is receiving new tech last .
Click to expand...
Click to collapse
Ya I decided to order a 16GB through futureshop and sent an email to cancel my 8GB Friday morning, got absolutely no reply. It's almost as if they had Friday off, the support is sort of brutal to be honest.
I placed my order right after the pre order page went up on Google. No change to my shipping status.
Sent from my HTC One X using Tapatalk 2
ordered within the 1st hour it was available and no shipping notice yet...frustrating it's available in store but google can't even confirm shipping...
Sent from my NookColor using Tapatalk 2
Purchased on July 5th from the Play Store and have received nothing at all. Expecting an email or new processing information on my Wallet account tomorrow. I am in Ontario right across the boarder from Detroit.
Since I am in the Second wave we should be getting info tomorrow!
Also for the people who were in the 1st wave but didnt get any information tomorrow is our date!
Cant wait to hear back from you guys tomorrow and see what info we got!
I pre oredered mine on the 29th from the play store, hoping for some form of update next week.
There is no need for yet another thread like this - use the stickies.
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Just got off the phone with the ups, and I asked why if my label had been created on Thursday why on Monday would I still have no update to tracking.
He first said you'll get it Wednesday, I mentally wanted to scream but I started in on they have a guarantee for 2 business days etc....
He double checked and found out a lot of peoples shipments shipped late and didn't get scanned so it looked like there was no movement.
A lot of us should be getting it today.
If you weren't planning for today leave a note with the tracking info on your front door for them to leave it somewhere kind of hidden so someone doesn't steal it lol
My UPS tracking is updated today and says it's shipped today and I will get tomorrow
My info still only says Tracking label created but it's scheduled for delivery today rofl. Called my local UPS hub and she said it's being delivered today and there's nothing on the shipment about having to sign so as long as there's a relatively safe place to leave the package UPS should drop it off.
jackholl92 said:
Just got off the phone with the ups, and I asked why if my label had been created on Thursday why on Monday would I still have no update to tracking.
He first said you'll get it Wednesday, I mentally wanted to scream but I started in on they have a guarantee for 2 business days etc....
He double checked and found out a lot of peoples shipments shipped late and didn't get scanned so it looked like there was no movement.
A lot of us should be getting it today.
If you weren't planning for today leave a note with the tracking info on your front door for them to leave it somewhere kind of hidden so someone doesn't steal it lol
Click to expand...
Click to collapse
There's a thread, at the top of this forum, where this is being discussed in-depth: http://forum.xda-developers.com/showthread.php?t=1737556
Everything you've said and the assumptions you've made have been covered there.
MaxCarnage said:
There's a thread, at the top of this forum, where this is being discussed in-depth: http://forum.xda-developers.com/showthread.php?t=1737556
Everything you've said and the assumptions you've made have been covered there.
Click to expand...
Click to collapse
Not an assumption.
pkshr said:
My UPS tracking is updated today and says it's shipped today and I will get tomorrow
Click to expand...
Click to collapse
yup same thing here i thought i would get today but label is showing i will get it 2mmrow funny thing is i got email yesterday from ups saying it was going to be here today
Same here which pisses me off. Tracking finally updated and it's showing delivery tomorrow but ups shows it as shipped on 7/11.
Sent from my SAMSUNG-SGH-I747 using xda premium
Same here. Label created (whatever that means) on Friday, and no update and no tracking info. UPS Site says, "Once the shipment arrives at our facility, the tracking status- including the delivery date - will be updated."
I'm guessing it's still in China.
So basically, UPS stinks.
rudyy said:
Same here. Label created (whatever that means) on Friday, and no update and no tracking info. UPS Site says, "Once the shipment arrives at our facility, the tracking status- including the delivery date - will be updated."
I'm guessing it's still in China.
So basically, UPS stinks.
Click to expand...
Click to collapse
Same here
MaxCarnage said:
There's a thread, at the top of this forum, where this is being discussed in-depth: http://forum.xda-developers.com/showthread.php?t=1737556
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If you pre-order from Sam's Club and then find/buy the Nexus 7 somewhere else, Sam's won't cancel your order!
Their "policy" is that you have one hour to cancel your order!
One hour is pretty ridiculous, if you ask me. I talked to a Sales Rep. who wouldn't do anything about my order but quote me their cancelation policy. I pre-ordered on 12 Jul with shipping to take place between 20 and 24 July. They probably don't have any in stock but they still won't cancel an order. They also put a hold on the funds with my bank!
Looks like I'll just have to refuse the delivery if they go that far!
Last time I'll ever order something through Sam's Club!
Sent from my Nexus 7 using Tapatalk 2
Still sounds much better than preordering from Google Play. No updates. No shipping confirmations. No cancellations other than perhaps refusing the delivery. So yeah, never again.
kingtz said:
Still sounds much better than preordering from Google Play. No updates. No shipping confirmations. No cancellations other than perhaps refusing the delivery. So yeah, never again.
Click to expand...
Click to collapse
I preordered on the 28th and managed to cancel my order on the 10th july by sending an email request, then an order status request
This is no different than the Google Play policy.
I realized I accidently ordered the 8Gb model. Called 90 minutes afterwards and they said they couldn't cancel the order since it was over an hour. Even though I was on hold for at least 45 minutes.... I'd have to refuse shipping once it got to my house. So I have two of them coming tomorrow. One of them I have to send back then wait a few weeks for the money.
Are they out of them now? I got mine Friday from Sams Club and they had like 14?
Sent from my KRAKD Nexus 7 using xda app-developers app
Clienterror said:
Are they out of them now? I got mine Friday from Sams Club and they had like 14?
Sent from my KRAKD Nexus 7 using xda app-developers app
Click to expand...
Click to collapse
Ikr my Sams had 5
Sent from my Nexus 7 using xda premium
I purchased three from Google but decided to pick three up from Sam's club and one out of the three has all kinds of problem,The screen has yellow bleeding, Dead pixels,The left side of the glass is really loose & the screen flickers really bad but the other two devics are fine. If you decide to go the Sam's club route I would check it out well. Sam's club has a good exchange and return policy so at least that's good and a 1/3 chance you'll get a defective unit are decent odds
Sent from my Nexus 7 using xda premium
Just picked up mine from sams club, no pre order or anything. Had to go through some hoops to get a one day pass however.
Sent from my Nexus 7 using Tapatalk 2
xopher.hunter said:
Just picked up mine from sams club, no pre order or anything. Had to go through some hoops to get a one day pass however.
Click to expand...
Click to collapse
Did you have to pay an additional 10% with the one-day non-membership?
mi7chy said:
Did you have to pay an additional 10% with the one-day non-membership?
Click to expand...
Click to collapse
Nope. They didn't even know what a one day pass was lol til I showed them their own website. Got lucky I guess. I did have to pay a 6 dollar ewaste fee for some reason.
I paid 271.97 out the door for the 16gb
Sent from my Photon 4G via Tapatalk 2
Please continue all further discussion in the 'Other places...' sticky
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I called Google Play store and after 45 mins on hold I got through. The guy checked my account and told me that everything looks OK on his end and he does not know why my order was not shipped yet. All I ordered was the Nexus 7, so not sure about the hold up. He said "thank you so much for being patient with us, and I understand the frustration but all pre-orders should be shipped out by wednesday this week. Please be patient and you will get a shipping notice." I asked him if he could somehow push my order through so it gets shipped, he said "no sorry, I can not do that on my end". So now it is just a waiting game. PATHETIC!
I also asked him if he has heard anyhting about pre-order customers getting some sort of a credit for the $20 shipping we paid on our playstore order, he said "that is for the Google upper levels to decide". Very helpful. PATHETIC!!!
City: Vancouver, BC, Canada
Date ordered: July 4th, 2012
Shipping: Nada
Arrival: Nada
Have not heard a thing from google since my order was put through.
Good luck to all of us waiting.
It's all caps level "pathetic" that a helldesk phone jokey isn't able to push your order past all the others that are backed up too? Seriously?
Thank you for creating you're own thread for a story we've read over and over. Hopefully things work out for you after Wednesday..seeing how many people have yet to get their pre-orders shipped and most won't recieve it a whole day before wednesday. But I took the time to read your rant. I'm not mad that you wanted to be heard...
Sent from my SAMSUNG-SGH-I747 using xda premium
i just received the tracking info on my ups account and it will be deliver tom July 17 from 9am to 7pm or early.. preordered June29th
Sent from my SAMSUNG-SGH-I747 using xda app-developers app
Can we get a mod to close this useless thread ur taking up valuable Forum real estate with this non sense just post it in to the PS thread not make ur own start complaining with everyone else we are all in the same boat
Shout it out your window, instead of posting it on the forum and wasting other people's time.
Nothing ridiculous at all. It shpped mid-july like they said. And you agreed to paying shipping. If you're that upset cancel your order and wait longer.
Sent from my SPH-D710 using xda app-developers app
Great first post, OP. You'll do just fine here.
*facepalm*
Ha ha that is precisely what I was thinking.
Sent from my Galaxy Nexus using xda app-developers app
n7n7 said:
I called Google Play store and after 45 mins on hold I got through. The guy checked my account and told me that everything looks OK on his end and he does not know why my order was not shipped yet. All I ordered was the Nexus 7, so not sure about the hold up. He said "thank you so much for being patient with us, and I understand the frustration but all pre-orders should be shipped out by wednesday this week. Please be patient and you will get a shipping notice." I asked him if he could somehow push my order through so it gets shipped, he said "no sorry, I can not do that on my end". So now it is just a waiting game. PATHETIC!
I also asked him if he has heard anyhting about pre-order customers getting some sort of a credit for the $20 shipping we paid on our playstore order, he said "that is for the Google upper levels to decide". Very helpful. PATHETIC!!!
City: Vancouver, BC, Canada
Date ordered: July 4th, 2012
Shipping: Nada
Arrival: Nada
Have not heard a thing from google since my order was put through.
Good luck to all of us waiting.
Click to expand...
Click to collapse
Cool Story, Bro.
Should have preordered earlier, mine is shipped today preordered on the 28th. Be here tomm
Sent from my Galaxy Nexus using Tapatalk 2
I just went to the store Saturday and picked mine up $279 out the door. The universe has a strange way of giving back what you give it.
Sent from my Nexus 7 using xda app-developers app
There is a sticky for discussing Play Store orders
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