If the Nexus 7 ships by Wednesday, I will admit Google has met it written obligation to me being I ordered on 6/27 and it said 2-3 weeks shipping. Saying that this has left a bad taste in my mouth for Google Play. Something I think Google should have avoided. First I pay shipping when Amazon and Apple doesn't charge shipping and then I get it after I could get it from a B&M.
Now why do we want Google Play:
Apps- GetJar and Amazon doesn't have as many apps but they do offer great deals including free premuim apps, does GP offer premium apps for free? I do like that apps purchases through GP will update automatically unlike other services. I guess that is one of the advantages of having the store ties into the OS.
Books- GP can't compare to Amazon and Barnes and Noble, I get a email everyday with a lsit a great free books from Amazon, you want free books from GP, better like books over 100 years old. B&N has many books for free, some good and some not so good. The shear amount of good books on those sites beats GP any day.
Magazines- Can't comment being I have not done this so far
Music- It seems amazon again has GP beat in prices and there are a lot of other better music services than both
Movies/TV- with services like Netflix, Hulu, Amazon Prime and others, seems like I won't be buying from GP
Cload- Google Drive does seems cheaper than most, I have to wait and see how this holds up with speed once more people use it
Devices: seems like anywhere is better than GP
So here is the point of this all. I WAS very excited about Google Play and the Nexus. I probably would have been one of those who loyal fans who would have consistently brought from GP. Now the best thing I can say is thank God that the Nexus allows us to buy from multiple sources unlie the Kindle Fire. Sorry Google, until GP gets better, other services will at least get my money.
If anyone has different experiences with the above, please let me know, I actually want to be a loyal google customer.
garyart1 said:
If the Nexus 7 ships by Wednesday, I will admit Google has met it written obligation to me being I ordered on 6/27 and it said 2-3 weeks shipping. Saying that this has left a bad taste in my mouth for Google Play. Something I think Google should have avoided. First I pay shipping when Amazon and Apple doesn't charge shipping and then I get it after I could get it from a B&M.
Now why do we want Google Play:
Apps- GetJar and Amazon doesn't have as many apps but they do offer great deals including free premuim apps, does GP offer premium apps for free? I do like that apps purchases through GP will update automatically unlike other services. I guess that is one of the advantages of having the store ties into the OS.
Books- GP can't compare to Amazon and Barnes and Noble, I get a email everyday with a lsit a great free books from Amazon, you want free books from GP, better like books over 100 years old. B&N has many books for free, some good and some not so good. The shear amount of good books on those sites beats GP any day.
Magazines- Can't comment being I have not done this so far
Music- It seems amazon again has GP beat in prices and there are a lot of other better music services than both
Movies/TV- with services like Netflix, Hulu, Amazon Prime and others, seems like I won't be buying from GP
Cload- Google Drive does seems cheaper than most, I have to wait and see how this holds up with speed once more people use it
Devices: seems like anywhere is better than GP
So here is the point of this all. I WAS very excited about Google Play and the Nexus. I probably would have been one of those who loyal fans who would have consistently brought from GP. Now the best thing I can say is thank God that the Nexus allows us to buy from multiple sources unlie the Kindle Fire. Sorry Google, until GP gets better, other services will at least get my money.
If anyone has different experiences with the above, please let me know, I actually want to be a loyal google customer.
Click to expand...
Click to collapse
Er, why???? Google isn't actually as good in music. Apple was better. The Nexus 7 surely is good, but then in general I don't think someone would really recommend Google Play. Indeed, research has said that companies want to develop iPhone apps first...
Don't worry about the speed of Google Drive. Plenty of people use it already and Google has more than enough servers in their arsenal to handle the task.
Sent from my EVO using Tapatalk 2
garyart1 said:
If the Nexus 7 ships by Wednesday, I will admit Google has met it written obligation to me being I ordered on 6/27 and it said 2-3 weeks shipping. Saying that this has left a bad taste in my mouth for Google Play. Something I think Google should have avoided. First I pay shipping when Amazon and Apple doesn't charge shipping and then I get it after I could get it from a B&M.
Now why do we want Google Play:
Apps- GetJar and Amazon doesn't have as many apps but they do offer great deals including free premuim apps, does GP offer premium apps for free? I do like that apps purchases through GP will update automatically unlike other services. I guess that is one of the advantages of having the store ties into the OS.
Books- GP can't compare to Amazon and Barnes and Noble, I get a email everyday with a lsit a great free books from Amazon, you want free books from GP, better like books over 100 years old. B&N has many books for free, some good and some not so good. The shear amount of good books on those sites beats GP any day.
Magazines- Can't comment being I have not done this so far
Music- It seems amazon again has GP beat in prices and there are a lot of other better music services than both
Movies/TV- with services like Netflix, Hulu, Amazon Prime and others, seems like I won't be buying from GP
Cload- Google Drive does seems cheaper than most, I have to wait and see how this holds up with speed once more people use it
Devices: seems like anywhere is better than GP
So here is the point of this all. I WAS very excited about Google Play and the Nexus. I probably would have been one of those who loyal fans who would have consistently brought from GP. Now the best thing I can say is thank God that the Nexus allows us to buy from multiple sources unlie the Kindle Fire. Sorry Google, until GP gets better, other services will at least get my money.
If anyone has different experiences with the above, please let me know, I actually want to be a loyal google customer.
Click to expand...
Click to collapse
I will just say this. Google play movies are HORRID!!! the sound AND picture quality IS NOT HD. Second, Music is slightly better in quality then that what you get from amazon. So thats ok by me. Book selection will probably get better with time. There are other apps for magazines if you don't want to get magazines through the play store.
But I reiterate: HD MOVIES FROM THE PLAY STORE ARE NOT HD IN MY OPINION!! 480p??? AND THE SOUND????
Originally Posted by garyart1<br />
If the Nexus 7 ships by Wednesday, I will admit Google has met it written obligation to me being I ordered on 6/27 and it said 2-3 weeks shipping. Saying that this has left a bad taste in my mouth for Google Play. Something I think Google should have avoided. First I pay shipping when Amazon and Apple doesn't charge shipping and then I get it after I could get it from a B&M. <br />
<br />
Now why do we want Google Play:<br />
<br />
Apps- GetJar and Amazon doesn't have as many apps but they do offer great deals including free premuim apps, does GP offer premium apps for free? I do like that apps purchases through GP will update automatically unlike other services. I guess that is one of the advantages of having the store ties into the OS.<br />
<br />
Books- GP can't compare to Amazon and Barnes and Noble, I get a email everyday with a lsit a great free books from Amazon, you want free books from GP, better like books over 100 years old. B&N has many books for free, some good and some not so good. The shear amount of good books on those sites beats GP any day.<br />
<br />
Magazines- Can't comment being I have not done this so far<br />
<br />
Music- It seems amazon again has GP beat in prices and there are a lot of other better music services than both<br />
<br />
Movies/TV- with services like Netflix, Hulu, Amazon Prime and others, seems like I won't be buying from GP<br />
<br />
Cload- Google Drive does seems cheaper than most, I have to wait and see how this holds up with speed once more people use it<br />
<br />
Devices: seems like anywhere is better than GP<br />
<br />
So here is the point of this all. I WAS very excited about Google Play and the Nexus. I probably would have been one of those who loyal fans who would have consistently brought from GP. Now the best thing I can say is thank God that the Nexus allows us to buy from multiple sources unlie the Kindle Fire. Sorry Google, until GP gets better, other services will at least get my money.<br />
<br />
If anyone has different experiences with the above, please let me know, I actually want to be a loyal google customer.
Click to expand...
Click to collapse
<br />
<br />
I will just say this. Google play movies are HORRID!!! the sound AND picture quality IS NOT HD. Second, Music is slightly better in quality then that what you get from amazon. So thats ok by me. Book selection will probably get better with time. There are other apps for magazines if you don't want to get magazines through the play store. <br />
<br />
But I reiterate: HD MOVIES FROM THE PLAY STORE ARE NOT HD IN MY OPINION!! 480p??? AND THE SOUND????
Click to expand...
Click to collapse
That's terrible news. I was really looking forward to build my movie collection through google movies. Bad idea?
My life for Aiur
I am glad you mentioned about the movies. Actually I was thinking about using some of the $25 credit to purchase/rent. I guess I will think differently. I actually have uploaded my music collection to Google Music and have been streaming over phone with the google player. Not all that bad as long as you have a good signal. I think I will stick to keeping the music stored on my phone and using Power Amp. Power Amp just kills the google player. I hope GP really improves there services otherwise they will get left in the dust.
Ugh, Amazon Appstore is awful, both for users and developers.
Google Music has a thin selection because of this feud Warner has with them.
But then, that's the neat part, right? You can get your apps from one place and your books from another company and everything is fine.
---------- Post added at 03:38 PM ---------- Previous post was at 03:26 PM ----------
garyart1 said:
I am glad you mentioned about the movies. Actually I was thinking about using some of the $25 credit to purchase/rent. I guess I will think differently. I actually have uploaded my music collection to Google Music and have been streaming over phone with the google player. Not all that bad as long as you have a good signal. I think I will stick to keeping the music stored on my phone and using Power Amp. Power Amp just kills the google player. I hope GP really improves there services otherwise they will get left in the dust.
Click to expand...
Click to collapse
I believe the PowerAmp guys are working on a Google Music streaming plugin, which would be great for everyone involved. There are some (crude) workarounds already.
Does anybody know how the RMA Process works once you get the RMA email? Do I get to keep my current 16GB until they have them in stock and send me the new one or do I send it to them and have to wait another 2-3 weeks to get one back?
Sent from my Nexus 7 using Tapatalk 2
cyclonebee said:
Does anybody know how the RMA Process works once you get the RMA email? Do I get to keep my current 16GB until they have them in stock and send me the new one or do I send it to them and have to wait another 2-3 weeks to get one back?
Sent from my Nexus 7 using Tapatalk 2
Click to expand...
Click to collapse
I am in the same situation. When I talked to the "Google Play" person they told me that I have 21 days after I get the replacement device -- which sounds reasonable. However, I have not seen anything in writing. I sent an email earlier this morning to try to verify this. If I get any new info I will post it.
Here's mine. I was able to order the new one without sending in the original first.
Thank you for contacting google.
A replacement device will be provided and your original device will be inspected if you elect to send it in for warranty replacement.
*Important*
RETURN YOUR ORIGINAL DEVICE
You’ll need to return your original device to our service center. Additional charges for the full price of the device will be incurred if our service center doesn’t receive your original device within 21 days of your replacement delivery.
UNDERSTAND YOUR WARRANTY COVERAGE
Additional charges up to the full price of your device will be incurred if our service center determines that the damage to your original device isn’t covered under warranty. Prior to ordering your replacement and sending your device for inspection, please refer to the warranty card in the Nexus 7 packaging or visit www.asus.com for details on the ASUS limited warranty.
If you elect to send in your device and receive a replacement after reviewing the warranty, the first step is to return your device using the attached RMA.
Please package the item carefully. The original packing materials may be used. If you are returning fewer items than in the original shipment, please add effective packing materials to ensure the box and the enclosed device(s) are adequately protected from movement inside the shipping box.
For detailed instructions on preparing an item for return, please visit our Help Center at http://support.google.com/googleplay/bin/answer.py?hl=en&answer=2462890
To initiate the return of your original device you'll need to do the following:
1. Print the attached Return Authorization form
2. Insert the Return Authorization form into the outer UPS box.
3. You'll receive a UPS shipping label attached in a separate email. Check your email spam folder if you don't receive this shipping label within the hour.
4. Print this shipping label and affix it to the UPS box.
5. Take your package to any location of The UPS Store®, UPS Drop Box, UPS Customer Center, UPS Alliances (Office Depot® or Staples®) or Authorized Shipping Outlet near you.
To receive your replacement device free of charge, click the link below to access a personal cart that has been prepared with your replacement device already included. Please note that you must be signed in with the same account used to make your original purchase in order to access the below cart:
XXXXX
An authorization for the full price of the replacement device will be placed on your credit card. This means that a portion of your card’s credit limit is held for several days, but no charge is made if your original device is delivered within 21 days and the damage to your device is verified to be covered under warranty.
Contact us if you have any further questions.
Regards,
The Google Play Team
Click to expand...
Click to collapse
It took almost 3 weeks to get my refund on the Nexus phone I returned. I had to call them and have it escalated, but they didn't charge me a restock fee.
Sent from my Nexus 7 using Tapatalk 2
I spoke with them this morning. They are sending me a replacement and I get to keep mine until it arrives.
Supposed to receive an e-mail stating this in about 24-48 hours but haven't seen it yet.
I wonder what will happen if the replacement also has the screen seperation issue? Send it back and ask for a new one agian?
Foxman2k said:
I spoke with them this morning. They are sending me a replacement and I get to keep mine until it arrives.
Supposed to receive an e-mail stating this in about 24-48 hours but haven't seen it yet.
I wonder what will happen if the replacement also has the screen seperation issue? Send it back and ask for a new one agian?
Click to expand...
Click to collapse
It seems consistent, on the phone they tell you: "I spoke with them this morning. They are sending me a replacement and I get to keep mine until it arrives."
BUT
when you get an email from them it states: "If you elect to send in your device and receive a replacement after reviewing the warranty, the first step is to return your device using the attached RMA."
So on one hand they are saying send it in once you get your replacement and in the other send it in now and we will send you a replacement.
Another thing, if you really read the warranty (the print being so small you need a magnifying glass) it is written in a manner that it would be so easy to say you voided your warranty.
I am not trying to say that things will turn out bad for us, I am just a little uncomfortable with what I have read. Perhaps they will be very easy on us at the beginning, because it is a new release and lots of devices are flooding the market. As time goes on, perhaps they will be tougher on people.
I mean what are you going to do if you get a new device and it works great and then you get a message saying that their experts have determined that your device failure could only have occurred by operating your device in an environment which violates your warranty -- thus we are charging you for this second device! The failed device is no longer in your possession. How can you prove your case?
Anyway, I am hoping for the best.
They can write what the hell they want under the warranty / returns procedure. Statutory rights always win.
There's no hiding from the fact that if it isn't fit for purpose or of satisfactory quality then a customer can reject the goods within a reasonable time, and demand a repair, replacement or refund. (UK soga)
Foxman2k said:
I spoke with them this morning. They are sending me a replacement and I get to keep mine until it arrives.
Supposed to receive an e-mail stating this in about 24-48 hours but haven't seen it yet.
I wonder what will happen if the replacement also has the screen seperation issue? Send it back and ask for a new one agian?
Click to expand...
Click to collapse
I'm in the same boat. Finally spoke to Google, got the "escalation" email and heard nothing since.
Sent from my Nexus 7 using xda premium
Stay on them. They'll forget about you.
Sent from my Samsung Galaxy S III running Android 10.1 Alaska King Crab
Just got my replacement n7 today. My first n7 had dead pixels and a bad digitizer. The replacement has screen lift and dead pixels so I called Google and they said that I could RMA it and that they needed the cssn number... Apparently the cssn number on my replacement does not "exist" now I have to wait for them to call me back once they get it sorted out *sigh* I just want a working non defective n7 lol. And to top it off I have to put another 250 charge on my card and wait upto 14 business days before I get the other charge lifted.... The hassles of buying online lol
Sent from my Rooted, LazyPanda S-Off, White "Destroy Mode" Evo
http://us.htc.com/googleplay/
apparently you get $25 for just giving htc your name email and your phones serial number "aka Registering your device"
told me to wait 2-4 weeks for my redeem code :/ just wanna know if this is htc being awesome and not yanking my chain.
http://forum.xda-developers.com/showthread.php?t=2328027
Yeah I did it but I only took 3 days for them to send me the email. I also bought the phone on launch date and it still worked.
I have two used and damaged Google Nexus 4 to give away – and I'd like to give them to a developer. In both cases the phone fell down, in one case the display broke (I already threw it away, the back case also), the other display has areas which won't work any more even if it's not broken.
If you are a developer and publish your code under a free software license I'll send you the phones and pay for shipping. Please just send me a private message.