How to back up Z1 with broken touch screen?? - Xperia Z1 Q&A, Help & Troubleshooting

Hello.
So my Z1 touch screen no longer works because of a crack.
Xperia Companion detects the phone, but I can not do anything as it says the screen is locked and asks to unlock the screen to use companion. As the screen is broken, I can not do this!
Is there a way, with this broken screen, that I can get into the phones files and back up old texts, photos etc??
When I go into my PC's devices even there, it shows Xperia Z1 as a drive but it doesn't get into the memory from that for some reason (EDIT - I think because I can't use USB debugging mode because I can't use the phone screen to select that)
Thanks

vesh88 said:
Hello.
So my Z1 touch screen no longer works because of a crack.
Xperia Companion detects the phone, but I can not do anything as it says the screen is locked and asks to unlock the screen to use companion. As the screen is broken, I can not do this!
Is there a way, with this broken screen, that I can get into the phones files and back up old texts, photos etc??
When I go into my PC's devices even there, it shows Xperia Z1 as a drive but it doesn't get into the memory from that for some reason (EDIT - I think because I can't use USB debugging mode because I can't use the phone screen to select that)
Thanks
Click to expand...
Click to collapse
please report
device rooted?
UB or LB?

DectonX said:
please report
device rooted?
UB or LB?
Click to expand...
Click to collapse
The phone is not rooted
I am unaware what "UB or LB" means

vesh88 said:
The phone is not rooted
I am unaware what "UB or LB" means
Click to expand...
Click to collapse
UB = Unlocked bootloader
LB = Locked bootloader
so you need your data back
no thing you can do but repair ur screen cause if you was have recovery you can use software to screen the recovery
and there is another way by flashing ftf without include data but this will remain your screenlock
sorry but you have to repair your screen to get your staff

vesh88 said:
Hello.
So my Z1 touch screen no longer works because of a crack.
Xperia Companion detects the phone, but I can not do anything as it says the screen is locked and asks to unlock the screen to use companion. As the screen is broken, I can not do this!
Is there a way, with this broken screen, that I can get into the phones files and back up old texts, photos etc??
When I go into my PC's devices even there, it shows Xperia Z1 as a drive but it doesn't get into the memory from that for some reason (EDIT - I think because I can't use USB debugging mode because I can't use the phone screen to select that)
Thanks
Click to expand...
Click to collapse
CHANGING OR REPLACING SCREEN DON'T RESETS YOUR DEVICE.
YOU DON'T NEED AN BACKUP ACTUALLY BUT IF YOU ARE WISHING TO KEEP IT SAFE USE SONY COMPANIONFOLLOW THIS STEPS
IF THIS HELPED GIVE A THANKS.

Related

[Q] [RESOLVED] 2 lock screens in TL on JB

Looks like this is by "design". I've observed the issue on other stock ROMs.
Ever since I upgraded my TL30at to at&t-provided JB (9.1.F.1.120) I've been experiencing a strange issue: in addition to my selected lock screen (pattern), I see the JB slide screen with the music player and camera options, too. Specifically: when phone is locked and asleep, I press the power button and see the slide screen for about half a second then the pattern screen appears to unlock the phone; when the screen times out and I press the power button, I see the slide unlock screen (screen and lock time outs are set to different values).
The "main" lock screen has the same background as desktop and the slide lock screen has either the default theme background or the one defined in Settings->Display->Lock Screen.
I also noticed that the option for additional privacy of the lock screen that was present in ICS - blocking the notification area opening unless the device is unlocked - is "missing". I had it enabled. It's not present in JB but the "main" (desired/secure) lock screen behaves as if it is still present and enabled while the swipe screen allows to open the notification area.
I've already tried:
- changing unlock method (the slide screen is always there unless there's no unlock and the lock screen behaves "normally" when it's set to slide);
- resetting the phone (soft and hard resets);
- disabling Nova Launcher.
The device isn't rooted or otherwise modded.
Is this normal behavior in JB or some weird glitch with my install?
sounds weird to me, try a clean install
gregbradley said:
sounds weird to me, try a clean install
Click to expand...
Click to collapse
Noob question (I've dealt only with fully unlocked & rooted devices before): how do I do it?
The install threads I've seen around here are for customs ROMs and unlocked/rooted devices. Did I miss it?
bsined said:
Noob question (I've dealt only with fully unlocked & rooted devices before): how do I do it?
The install threads I've seen around here are for customs ROMs and unlocked/rooted devices. Did I miss it?
Click to expand...
Click to collapse
download pccompanion and run that.
gregbradley said:
download pccompanion and run that.
Click to expand...
Click to collapse
That didn't help. I got 2 lock screens "out of the box". I'll try tomorrow with ADB backup and no PC Companion backup in order to ensure that I get 100% clean JB.
The one thing that keeps on bugging me is that ICS used to have an option for additional privacy of the lock screen - blocking the notification area opening unless the device is unlocked. I had it enabled. It's not present in JB but the "main" (desired/secure) lock screen behaves as if it is still present and enabled while the swipe screen allows to open the notification area.
Re: [Q] [Help] 2 lock screens in TL on JB
Pccompanion will give you a complete pure flash of an out of the box phone as it is Sony's official tool and you download the software straight from Sony.
Have you rooted the phone or done anything else to it
Sent from my star trek communicator
Sony Flagship device circa 2145
Mine does that too. It has done that on every JB rom I have used. I especially notice it now with the AT&T JB. I haven't found a way to get rid of it so I just ignore it.
gregbradley said:
Pccompanion will give you a complete pure flash of an out of the box phone as it is Sony's official tool and you download the software straight from Sony.
Have you rooted the phone or done anything else to it
Sent from my star trek communicator
Sony Flagship device circa 2145
Click to expand...
Click to collapse
I used this repair function to no avail. I also did a full factory reset followed by PC Companion restore also with no luck. The phone isn't rooted. The only customization I made to it outside of standard settings was installing Nova Launcher through the Market.
cjna said:
Mine does that too. It has done that on every JB rom I have used. I especially notice it now with the AT&T JB. I haven't found a way to get rid of it so I just ignore it.
Click to expand...
Click to collapse
I'm a very picky about my UX. The easy workaround is to set timeout and lock to the same value and make power button lock automatically, but that's not how the device was designed to work.
I have tried to no avail to reproduce this bug and no matter which lockscreen i choose in settings I only get the one lockscreen so not sure what else to suggest.
I've now rooted the phone and installed CWM to clean all cache and settings. Nothing helped, so I'm guessing the problem is somewhere in non-user settings and probably has to do with upgrading from ICS. I just wish I could erase the phone like a computer disk and perform a 100% clean install of JB.
bsined said:
I've now rooted the phone and installed CWM to clean all cache and settings. Nothing helped, so I'm guessing the problem is somewhere in non-user settings and probably has to do with upgrading from ICS. I just wish I could erase the phone like a computer disk and perform a 100% clean install of JB.
Click to expand...
Click to collapse
well if you have now rooted you can do a factory reset in recovery and flash another ROM. Make sure you have a .zip for another rom on the sd card first.
Try my stock based custom ROM and see if the problem persists.
PS, if you repair your phone using PCCompanion then that is a 100% clean install from Sony.
Re: [Q] [Help] 2 lock screens in TL on JB
If you're rooted now, uninstall Sony lockscreen, if you don't plan to use it. Pattern lock is AOSP.

[Q] Help with display of xperia v

Hi guys, i'm having a problem with my xperia v display
this problem started of nothing, without falls or anything.
Unlockedbootloader, rooted, using Xperia revelations rom with vKernel.
Someone help?
Does it only occur when the system is running - or does the display look like that even on boot screen and recovery?
dyfk3l said:
Does it only occur when the system is running - or does the display look like that even on boot screen and recovery?
Click to expand...
Click to collapse
It occurs even on boot screen and recovery
Take a screen shot using the phone itself and see if it occurs on that when you view the image on your PC.
Can you also post the screen shot here
gregbradley said:
Take a screen shot using the phone itself and see if it occurs on that when you view the image on your PC.
Can you also post the screen shot here
Click to expand...
Click to collapse
Seems normal
Have you tried reflashing the Rom you're using or flashing stock again? If this does not work, I suggest sending your phone for servicing.
Welcome. I had the same problem as you. Unlocked bootloader, but I had a copy of TA after restoration, handed the phone back to the store. Display was replaced under warranty because it was a fault the display.
rafael_melo said:
Hi guys, i'm having a problem with my xperia v display
this problem started of nothing, without falls or anything.
Unlockedbootloader, rooted, using Xperia revelations rom with vKernel.
Someone help?
Click to expand...
Click to collapse
How long had u been using the phone untill this happened? :ss I dont have a proper guarantee for my display so, this is starting to worry me
if i were you, i will revert back to stock rom, and if the same problem occur, just sent to sony service centre

Xperia T won't unlock/stay in fastboot/flash mode/MCAFEE pwned it

First of all, I don't have any knowledge on Xperia phones(Nexus 4 user)(had unlocked a se xperia neo v once but it pwned my brain)
Secondly, this idiotic 15 year old installed Mcafee and doesn't remember the password. I tried rebooting into recovery and doing a factory reset but it turns out Xperia phones don't have a recovery(??) (lame)
Thirdly, I clicked on 'forgot pin' on mcafee app when xperia boots, but it says I don't have an internet connection. THEN HOW AM I SUPPOSED TO RESET THE DAMN PASSWORD?? (The sim has 600+ mb data)
Fourthly, oh my god who the hell uses such crap apps if they cannot even remember a password?
I think I got it. Managed to reset mcafee security but it won't get past lockscreen. And the kid can't explain through the phone(it's the son of my friend's friend) Thing is I will get paid for fixing it and installing CyanogenMod. So, it's urgent for me.
Maybe I could try using Google's own service for remotely wiping data? I will tell m friend to ask for his gmail, but the faster the better. I can't stand unresolved things.
I will try Sony Update Service with the LT30_9.2.A.1.205_CH.rar thing
Wow you guys are fast, thanks for helping! /s
Konstantinos said:
First of all, I don't have any knowledge on Xperia phones(Nexus 4 user)(had unlocked a se xperia neo v once but it pwned my brain)
Secondly, this idiotic 15 year old installed Mcafee and doesn't remember the password. I tried rebooting into recovery and doing a factory reset but it turns out Xperia phones don't have a recovery(??) (lame)
Thirdly, I clicked on 'forgot pin' on mcafee app when xperia boots, but it says I don't have an internet connection. THEN HOW AM I SUPPOSED TO RESET THE DAMN PASSWORD?? (The sim has 600+ mb data)
Fourthly, oh my god who the hell uses such crap apps if they cannot even remember a password?
Click to expand...
Click to collapse
Is the Phone(xperia T) by chance rooted?
MadHatter3112 said:
Is the Phone(xperia T) by chance rooted?
Click to expand...
Click to collapse
No root and I don't believe the kid has enabled usb debugging. Plus, I cannot get past the screen pattern as he cannot explain it (he's Ukrainian and I'm Greek, so I need my friend to translate) I have downloaded the Sony Update Service but it doesn't list Xperia T under the devices. I also got an .ftf file which I don't know what to do with it.
Konstantinos said:
No root and I don't believe the kid has enabled usb debugging. Plus, I cannot get past the screen pattern as he cannot explain it (he's Ukrainian and I'm Greek, so I need my friend to translate) I have downloaded the Sony Update Service but it doesn't list Xperia T under the devices. I also got an .ftf file which I don't know what to do with it.
Click to expand...
Click to collapse
By sony update service do you mean Sony Pc Companion? when i broke my T(rooted) without access to recovery and, before i learned about flashtool i used Sony PC Companion's support zone to repair phone and install stock ROM and so i had to root my phone again. If this DOES work for you here's the link to Flashtool: http://forum.xda-developers.com/showthread.php?t=920746 or you can download DooMLoRD's easy rooting toolkit: http://forum.xda-developers.com/showthread.php?t=2333577 . for rooting purposes. Hope this helps :good: Oh and keep the .ftf file, it''l be required if you choose to use flashtool after rooting
Ps. to enter Flashmode you have to keep holding down the volumeDOWN button while you plug in the phone.(Not sure, But the GREEN LED light will lightup. for fastboot it's the opposite, VolumeUP button.(BLUE LED) might have mixed up the buttons )
PC companion couldn't work because I couldn't get pass through the lockscreen pattern. The tried explaining it when my friend first contacted him but he didnt make any sense, he said. xD
I tried flashtool and downloaded latest firmware, everything worked awesome! I have disabled some apps as well as mcafee so he won't do the same mistake again. Thanks guys!
Back to my Nexus 4 goodness, oh my god that was a nightmare compared to samsung and nexus. xD
heheh, Glad i could help Bro

[Q] Please i need i little help

I wanna buy in xperia zr phone but it has a software problem..i know something about root and flashing custom roms to phones but not for xperia zr..the person frome were i wanna buy the phone says that he instaled some apps and now the phone restarts ...sometimes enters in the phone but after some seconds restarts again.
I know that in general a phone that starts and you see the logo meens that the phone is in bootlop..and if you can enter in recovery that phone cane be fix.
Please somewone that knous about these phone can guide me how to enter in recovery or se if the phone can be fix or not...or if i buy it..can i fix it at home?
FyJy said:
I wanna buy in xperia zr phone but it has a software problem..i know something about root and flashing custom roms to phones but not for xperia zr..the person frome were i wanna buy the phone says that he instaled some apps and now the phone restarts ...sometimes enters in the phone but after some seconds restarts again.
I know that in general a phone that starts and you see the logo meens that the phone is in bootlop..and if you can enter in recovery that phone cane be fix.
Please somewone that knous about these phone can guide me how to enter in recovery or se if the phone can be fix or not...or if i buy it..can i fix it at home?
Click to expand...
Click to collapse
you can repair/reinstall the software of the phone using Sony PC companion software. OR you can ask that person to do it and then you can check if phone is working properly or not. then buy the phone. Ask him if he has unlocked the bootloader of the phone? If unlocked then you will need to relock using TA partition and DRM keys. otherwise warranty is gone. Also you can not repair it using PC companion if unlocked
ok..but from wath u are saying a can fix him..but with i little hard work...no?
I dont care abouth the warranty i'm only interested to make him work..
The person from were i wana buy says that the phone deosnt have root..si i am thinking that he could not unlock the bootloader...no?
In a scale from 1 to 10...wath chance do i have to fix it?
PS: please tell me how do i enter recoveri mode on this phone...i've nerev had a sony befour.
thx in advance.
FyJy said:
ok..but from wath u are saying a can fix him..but with i little hard work...no?
I dont care abouth the warranty i'm only interested to make him work..
The person from were i wana buy says that the phone deosnt have root..si i am thinking that he could not unlock the bootloader...no?
In a scale from 1 to 10...wath chance do i have to fix it?
PS: please tell me how do i enter recoveri mode on this phone...i've nerev had a sony befour.
thx in advance.
Click to expand...
Click to collapse
First of all u will need root to enter recovery using volume up/down buttons. If he repair phone using sony PC companion, there wont be any root.
You can download latest pre-rooted firmwares from development section in this forum and flash it using flashtool version 0.9.13.0 as this is mentioned for all Xperia Z series phones. I am guessing here that bootloader is still locked

Recovery mode to unlock forgotten PIN

Hi,
so i got my XZ1 compact today, started the android setup and immediately forgot the PIN to unlock the phone.
I tried to reboot into recovery for a factory reset (since its brand new, I have no data to backup), however Volume Up + Power does not boot into recovery mode (Volume Down + Power also wont work).
Is there another trick to get into recovery, maybe via USB ?
synergy1337 said:
Hi,
so i got my XZ1 compact today, started the android setup and immediately forgot the PIN to unlock the phone.
I tried to reboot into recovery for a factory reset (since its brand new, I have no data to backup), however Volume Up + Power does not boot into recovery mode (Volume Down + Power also wont work).
Is there another trick to get into recovery, maybe via USB ?
Click to expand...
Click to collapse
ADB's not playing nice with my XZ1C, probably due to no bootloader unlock. Is there a "Forgot PIN" option on the lockscreen?
IIRC, Sony stock firmware does not have recovery. Maybe try reflashing the phone using Xperia Companion or Flashtool?
A quick search gave me this
https://support.sonymobile.com/de/xperiaz1compact/userguide/restarting-and-resetting-your-device/
4rz0 said:
A quick search gave me this
Click to expand...
Click to collapse
Thats for the old Z1 compact (the XZ1 compact does not have a reset button).
mhaha said:
IIRC, Sony stock firmware does not have recovery. Maybe try reflashing the phone using Xperia Companion or Flashtool?
Click to expand...
Click to collapse
Reflashing with the Xperia Companion (with Volume Down while connecting USB) worked, thank you!
synergy1337 said:
Thats for the old Z1 compact (the XZ1 compact does not have a reset button).
Click to expand...
Click to collapse
Ha, I missed that. Was wondering about the button thing.
Hi all please I need help
The father of my wife died 1 week ago and he have sony xperia xz1
He have phone code security and we can't access the info or his photos there are anyway to do it ?
If not I try to wipe the data by recovery mod but not go to the boot how I can do that ?
Please help me:crying:
There is a way but I'm a bit suspicious to share it here as from security point of view it's no good.
akonet.android said:
There is a way but I'm a bit suspicious to share it here as from security point of view it's no good.
Click to expand...
Click to collapse
Can be done on private because really I'm in big hard situation the phone won't work and the Sony company don't want to fix it so please help me
Pls clarify, do you have recovery like TWRP installed, can you boot into it?
Balder-spooky said:
Can be done on private because really I'm in big hard situation the phone won't work and the Sony company don't want to fix it so please help me
Click to expand...
Click to collapse
If your issue is legit... Just contact Sony Customer Care
synergy1337 said:
Thats for the old Z1 compact (the XZ1 compact does not have a reset button).
Reflashing with the Xperia Companion (with Volume Down while connecting USB) worked, thank you!
Click to expand...
Click to collapse
running into a similar issue though using a Mac...can you elaborate on this please?

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